2017 Dodge Grand Caravan Owner Complaints

Complaint Summary
The 2017 Dodge Grand Caravan has 510 reported complaints.
- Top issues involve electrical system and unknown or other.
Reliability Score
Reliability Score
Based on 510 complaints
Most Frequent Issues
ELECTRICAL SYSTEM
133 26.1%
UNKNOWN OR OTHER
90 17.6%
STRUCTURE:BODY
85 16.7%
ENGINE
52 10.2%
POWER TRAIN
34 6.7%
Quick Insights
The top category is ELECTRICAL SYSTEM, accounting for 26.1% of all complaints.
Owners have reported issues across 27 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
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What owners keep reporting on the 2017 Dodge Grand Caravan
The 2017 Dodge Grand Caravan has 510 owner complaints in this dataset. ELECTRICAL SYSTEM is the most common complaint category, representing about 26% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2017 Dodge Grand Caravan are ELECTRICAL SYSTEM (133), UNKNOWN OR OTHER (90), STRUCTURE:BODY (85).
Are these complaints a serious red flag?
Potentially. 233 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2017 Dodge Grand Caravan?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 21 of 21 systems
ELECTRICAL SYSTEM
63 Reports25% of totalPreviewing the first 2 complaint summaries.
THE BLOWER ONLY WORKS ON HEAT, AND ONLY REAR CONTROLS. STILL NOT NORMAL AMOUNT OF HEAT. FRONT DO NOT NOT WORK UNLESS IT IS ON DEFROST, BARELY ENOUGH HEAT DISPLACED ON WIND SHIELD CAUSING VISIBILITY IN THE WINTER TO BE HORRIBLE. THE AMOUNT OF VISIBILITY IS LESS THAN 45% OF WINDSHIELD. 10550 MILES CURRENTLY.
2/6/2018
THE REAR POWER OUTLET (BETWEEN THE MIDDLE REAR SET AND REAR SET ON DRIVER SIDE) CAUGHT FIRE. WE WERE DRIVING IN OCALA, FL ENTERING THE I75 HIGHWAY ON RAMP WHEN WE SAW SMOKE AND THEN FLAMES SHOOTING FROM THE REAR POWER OUTLET. WE GOT THE KIDS OUT OF THE VAN AND THE FIRE TOOK OVER THE ENTIRE VAN. I WAS TOLD AN INVESTIGATION WAS COMPLETED IN JUNE BY DODGE BUT HAVE NOT BEEN TOLD THE OPINION FROM THE INVESTIGATION. *TT*DT*TP
6/25/2018
UNKNOWN OR OTHER
44 Reports18% of totalPreviewing the first 2 complaint summaries.
THE BLOWER ONLY WORKS ON HEAT, AND ONLY REAR CONTROLS. STILL NOT NORMAL AMOUNT OF HEAT. FRONT DO NOT NOT WORK UNLESS IT IS ON DEFROST, BARELY ENOUGH HEAT DISPLACED ON WIND SHIELD CAUSING VISIBILITY IN THE WINTER TO BE HORRIBLE. THE AMOUNT OF VISIBILITY IS LESS THAN 45% OF WINDSHIELD. 10550 MILES CURRENTLY.
2/6/2018
IGNITION SWITCH FAIL TO STAR .WHEN YOU INITIAL IS FREQUENT ALMOST MOST THE TIME
10/3/2018
STRUCTURE:BODY
43 Reports17% of totalPreviewing the first 2 complaint summaries.
DRIVER SIDE REAR PASSENGER SLIDING DOOR WILL NOT OPEN. IT SEEMS TO BE LOCKED AND WON'T UNLOCK ELECTRICALLY OR MANUALLY. VEHICLE IS STATIONARY.
4/22/2019
DRIVER SIDE PASSENGER DOOR IS STUCK IN THE LOCKED POSITION. IT CANNOT BE UNLOCKED MANUALLY, WITH THE KEY FOB, OR THE UNLOCK BUTTONS ON THE DOORS. THE DOOR WILL NOT OPEN. THIS IS A HORRIBLE SAFETY HAZARD!!!
6/26/2019
ENGINE
28 Reports11% of totalPreviewing the first 2 complaint summaries.
ON 01/28/2019,, AFTER I OPENED THE HOOD TO EXAM THE POWER/TRAIN AND OTHER COMPONENTS UNDER THE HOOD. I IMMEDIATELY NOTICED THREE WIRES AND A YELLOW FUSE ATTACHED TO MY BATTERY/ I IMMEDIATELY ASKED "TIMMY" WHAT THESE WERE AND WHY IS THE ENGINE SO LOUD? HE STATED THAT HE DID NOT KNOW. I ASKED, "MAY I SPEAK TO THE TECH THAT INSTALLED MY TRANSMISSION?" HE REPLIED, "I'M REALLY BUSY.." HE WALKED AWAY WHILE I WAS ASKING HIM QUESTIONS, WITHOUT ANY EXPLANATION OR REPAIRS. THE DODGE DEALER INSTALLED AFTERMARKET WIRING AND A FUSE ON MY VEHICLE WITHOUT MY PERMISSION AND REFUSED TO TELL ME WHAT IT CONTROLS AND WHY IT IS NEEDED. "TIMMY" ALSO STATED TO ME THE LOUD RUMBLING NOISES WERE NORMAL. I INFORMED HIM, THAT IS NOT HOW MY CAR SOUNDED PRIOR TO THE TRANSMISSION FAILING.
1/30/2019
WHILE COMING TO A STOP THE VEHICLE WILL SHUT DOWN. THERE IS A DING LIKE THE A SEATBELT ISN'T BUCKLED, THE LIGHTS FLASH AND THE VEHICLE JUST SHUTS DOWN LIKE SOMEONE TURNED THE KEY OFF. THIS HAS HAPPENED BOTH WHEN THE VEHICLE IS COLD AND WARM IT STARTS BACK UP BUT WHEN IT DOES THE TIME ON THE RADIO IS HAS TO RESET IT SELF AND THE ATC UNIT IS ALL OFF AND HAS TO BE MANUALLY RESET AS OF NOW IT'S ONLY HAPPENED WHILE I WAS APPLYING THE BRAKES SCARED THIS COULD HAPPEN ON THE HIGHWAY. I'VE ONLY HAD THE VEHICLE 2 WEEKS BOUGHT IS USED WITH 48000 MILES ON IT.
2/19/2019
POWER TRAIN
16 Reports6% of totalPreviewing the first 2 complaint summaries.
VEHICLE WAS IN A PARKING LOT RUNNING BUT PARKED. IT SHIFTED OUT OF PARK AND STARTED ROLLING BY ITSELF.
6/30/2018
I WAS ON HIGHWAY 87 IN I WAS IN MOTION ALL OF A SUDDEN THE WHEEL JERKED TO THE LEFT I TRIED TO KEEP STREERING WHEEL STRIGHT AND THEN IT JERKED TO THE RIGHT, AND THEN IT GOT STUCK MOTOR STILLN RUNNING AND THEN IT WENT INTO REVERSE BY ITSELF WITHOUT ME TOUCHING ANYTHING THERE WAS A LOT OF DAMAGE DUNE TO MY VAN. COLLISION LOCATION SR-87 & MP-214 REPORT #2018-052783 DATE 10/24/18 THE AIRBAGS DID NOTE OPERATE AT ALL
10/30/2018
AIR BAGS
8 Reports3% of totalPreviewing the first 2 complaint summaries.
I WAS ON HIGHWAY 87 IN I WAS IN MOTION ALL OF A SUDDEN THE WHEEL JERKED TO THE LEFT I TRIED TO KEEP STREERING WHEEL STRIGHT AND THEN IT JERKED TO THE RIGHT, AND THEN IT GOT STUCK MOTOR STILLN RUNNING AND THEN IT WENT INTO REVERSE BY ITSELF WITHOUT ME TOUCHING ANYTHING THERE WAS A LOT OF DAMAGE DUNE TO MY VAN. COLLISION LOCATION SR-87 & MP-214 REPORT #2018-052783 DATE 10/24/18 THE AIRBAGS DID NOTE OPERATE AT ALL
10/30/2018
WHILE COMING TO A STOP THE VEHICLE WILL SHUT DOWN. THERE IS A DING LIKE THE A SEATBELT ISN'T BUCKLED, THE LIGHTS FLASH AND THE VEHICLE JUST SHUTS DOWN LIKE SOMEONE TURNED THE KEY OFF. THIS HAS HAPPENED BOTH WHEN THE VEHICLE IS COLD AND WARM IT STARTS BACK UP BUT WHEN IT DOES THE TIME ON THE RADIO IS HAS TO RESET IT SELF AND THE ATC UNIT IS ALL OFF AND HAS TO BE MANUALLY RESET AS OF NOW IT'S ONLY HAPPENED WHILE I WAS APPLYING THE BRAKES SCARED THIS COULD HAPPEN ON THE HIGHWAY. I'VE ONLY HAD THE VEHICLE 2 WEEKS BOUGHT IS USED WITH 48000 MILES ON IT.
2/19/2019
FUEL/PROPULSION SYSTEM
6 Reports2% of totalPreviewing the first 2 complaint summaries.
WHILE ENTERING FREEWAY ONRAMP ENGINE POWER REDUCED AND VEHICLE FOLLOWING HAD TO SWERVE TO AVOID COLLISION. BELIEVE ENGINE OUTPUT LESSENED BY CYLINDER 2 MISFIRE ISSUE COMMON WITH DODGE ENGINES CREATING FAILURES AND LOSS OF COMPRESSION AND REDUCED POWER WITH SPORADIC LOSS OF ACCELERATION WHEN NEEDED.
12/1/2019
'CHRYSLER'S TIPM IS A COMPUTER RUN AMUCK ' OWNERS REPORT THAT THEIR VEHICLES ACT AS IF POSSESSED AND LEAVE THEM IN DANGEROUS SITUATIONS ' STALLED VEHICLES STRANDED WITHOUT WARNING ON THE HIGHWAY, FUEL PUMPS THAT WON'T SHUT OFF, WINDOWS THAT OPEN AND SHUT, AIRBAGS THAT WON'T DEPLOY. ' CENTER FOR AUTO SAFETY DIRECTOR, CLARENCE DITLOW' THE FUEL PUMP NOT TURNING OFF AND BURNING OUT THE AIRBAGS NOT DEPLOYING OR DEPLOYING RANDOMLY THE ENGINE STALLING WHILE DRIVING THE STARTER CRANKS BUT WON'T START THE HORN GOING OFF AT RANDOM TIMES POWER WINDOWS NOT WORKING DOORS LOCKING OR UNLOCKING THEMSELVES AS I WAS DRIVING WITH MY 3 CHILDREN THE VAN STARTED ACTING UP. I WAS NEARLY IN AN ACCIDENT . MY LIGHTS DIDN'T WORK, NO TURN SIGNALS, WIPERS DIDN'T TURN OFF AND DOORS LOCKED AND COULDN'T UNLOCK THEM. IF WE WOULD OF BEEN HIT, WE COULD NOT HAVE GOTTEN OUT OF THE VEHICLE. THIS HAPPENED ON HIGHWAY WHILE WE WERE MOVING.
2/17/2020
SERVICE BRAKES
5 Reports2% of totalPreviewing the first 2 complaint summaries.
I BOUGHT 2017 DODGE GRAND CARAVAN. NOW, THE CAR HAS 34,940 MILES. WHEN I PUS THE BRAKE WHEN THE CAR SPEED ABOVE 40 MILES/HOUR, THE CAR VIBRATES. I THINK THE ROTOR IS WARPED. IT IS DANGEROUS ON THE HIGHWAY BECAUSE THIS PROBLEM. TALKED TO DODGE DEALERSHIP AND CALLED DODGE CUSTOMER CARE. THEY BOTH TOLD ME IT IS NOT COVERED BY THE 36MONTH/36,000MILE WARRANTY. SEARCHED ON THE INTERNET, A LOT OF OWNER COMPLAINED THE BRAKE PROBLEM ABOUT DODGE GRAND CARAVAN. EXPERIENCED MECHANICS INDICATED THIS IS A DESIGN ISSUE. DODGE DOESN'T HAVE A GOOD ENOUGH BRAKE FOR THIS CAR. THIS PROBLEM EXISTS FOR MANY YEARS AND DODGE STILL UNWILLING TO REDESIGN OR COVER THIS DESIGN FLAW. DODGE SHOULD PROVIDE SPECIAL WARRANTY TO COVER THIS DESIGN FLAW AND IT IS A GREAT SAFETY ISSUE NHTSA TAKE THE LEADERSHIP TO ASK DODGE FIX THIS COMMON PROBLEM RELATED TO THEIR DESIGN.
4/20/2019
VEHICLE PURCHASED USED 3/3/19, SUPPOSEDLY WITH NO PROBLEMS WITH BRAKE SYSTEM. TWO MONTHS LATER REAR BRAKES ARE GRINDING AWAY AT ROTORS, CALIPERS ARE GETTING STUCK, AND THERE WAS A FIRE ON DRIVER'S SIDE REAR BRAKES.
6/25/2019
STRUCTURE:BODY:DOOR
5 Reports2% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR FAILED TO FUNCTION PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 55,000.
8/13/2019
TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR FAILED TO OPEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER AND THE MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
8/23/2019
ELECTRONIC STABILITY CONTROL (ESC)
5 Reports2% of totalPreviewing the first 2 complaint summaries.
I WAS DRIVING DOWN A MAIN ROAD ALL THE LIGHTS CAME ON IN MY DASH CAR STARTED BEEPING, RADIO CAME ON, WINDSHIELD WHIPPERS CAME ON AT HIGH SPEED, AC CAME ON, LOST THE ABILITY TO STEER VEHICLE OR BRAKE WITH MILEAGE SCREEN SWITCHING TO DIFFERENT OPTIONS WITHIN THAT SCREEN. CAR BEEN AT DEALER SINCE THE DAY AFTER STILL DO NOT HAVE VEHICLE BACK OR A DIAGNOSIS OF WHAT OR WHY VEHICLE WENT INTO THIS STATE.
9/2/2019
I BOUGHT THIS DODGE CARVAN 2017 IT HAS 41700 MILES AFTER I START THE VAN AND MOVE IT ABOUT 20 FEET IT AUTOMATICALLY LOCKS THE DOORS AND THE RIGHT SIDE SLIDING DOOR IN THE BACK MAKES A BIG NOISE THIS HAS BEEN GOING ON FOR A WEEK NOW THE BACK SLIDING DOOR IS STUCK AND CANNOT BE MOVED , TOOK IT TO DEALER SAID IT WILL COST $1100 . IT I HAVE AN ACCIDENT AND MY CHILD IS TRYING TO GET OUT AND CANT . I DONT KNOW WHAT I WILL DO WITH MY ANGER IF I LOSE MY CHILD!! I NOTICE THAT THIS HAS BEEN GOING ON WITH DODGE CARVANS AND NOTHING HAS HAPPEN I WANT A RECALL ON THIS ISSUE, DOES A LIFE HAS TO BE LOST IN ORDER FOR THIS TO HAPPEN OR WHAT ?
3/6/2020
SEATS
4 Reports2% of totalPreviewing the first 2 complaint summaries.
THE FRONT PASSENGER SEAT IS BEING RIPPED AND SHREDDED BY A SHARP METAL PART OF THE SEAT FRAME THAT PROTRUDES INTO THE SIDE OF THE SEAT CUSHION. THE FRAME IS COVERED BY THE PLASTIC SEAT BASE.
2/25/2020
MY HUSBAND PULLED INTO A PARKING SPACE. HE PLACED THE CARAVAN IN PARK AND LEFT IT RUNNING. I HAD TO RUN INTO THE RESTAURANT TO GRAB THE PIZZA. AFTER I HAD CLOSED THE PASSENGER DOOR THE HEADREST POPPED APART. I KNOW THAT IT IS A SAFETY FEATURE AND ONLY GOES OFF IF THERE IS AN IMPACT. THERE WERE ZERO IMPACTS OR ACCIDENTS. THERE WAS A PARKED CAR ON THE DRIVERS SIDE BUT NO ONE WAS IN IT.
9/13/2020
LATCHES/LOCKS/LINKAGES
4 Reports2% of totalPreviewing the first 2 complaint summaries.
DRIVER SIDE SLIDING DOOR WILL NOT OPEN AND IS IN THE UNLOCK POSITION. SEEMS TO BE A COMMON PROBLEM ON THESE. HAVE 4 KIDS SO THIS VERY UNSAFE/ HUG INCONVENIENCE. DEALER WANTS A UNREASONABLE AMOUNT. FIGURED THEY WOULD FIX THIS BY NOW. SAME PROBLEM IN OTHER DODGE VAN I HAVE HAD. *TR
5/26/2020
SLIDING DOOR LOCKS AND WON'T OPEN OR UNLOCK. DOORS ARE AUTOMATIC DOORS. DOOR WILL NOT UNLOCK OR OPEN MANUALLY OR AUTOMATICALLY. *TR
6/18/2020
WHEELS
3 Reports1% of totalPreviewing the first 2 complaint summaries.
I WAS ON HIGHWAY 87 IN I WAS IN MOTION ALL OF A SUDDEN THE WHEEL JERKED TO THE LEFT I TRIED TO KEEP STREERING WHEEL STRIGHT AND THEN IT JERKED TO THE RIGHT, AND THEN IT GOT STUCK MOTOR STILLN RUNNING AND THEN IT WENT INTO REVERSE BY ITSELF WITHOUT ME TOUCHING ANYTHING THERE WAS A LOT OF DAMAGE DUNE TO MY VAN. COLLISION LOCATION SR-87 & MP-214 REPORT #2018-052783 DATE 10/24/18 THE AIRBAGS DID NOTE OPERATE AT ALL
10/30/2018
I DRIVE A 2017 DODGE GRAND CARAVAN. LAST WEEK, AS I WAS DRIVING MY CHILDREN TO THEIR GRANDMOTHERS HOUSE, I NOTICED THE STEERING WHEEL SHAKING. I REGAINED CONTROL AND MADE IT TO MY MOMS HOUSE AND DROPPED OFF THE CHILDREN. AS I LEFT HER HOUSE AND MADE IT BACK TO THE ROAD, THE VAN BECAME HARD TO STEER. IT STARTED JERKING TO ONE SIDE AND WOBBLING. I CALLED THE DEALERSHIP WHERE I PURCHASED MY VAN AND WAS TOLD TO BRING IT IN IMMEDIATELY. THE DAY AFTER BRINGING THE VAN IN, I RETURNED TO DEALERSHIP AND THEY SHOWED ME WHAT WAS WRONG WITH THE VAN. IT WAS LIFTED UP INTO THE AIR AND I WAS SHOWED THAT THE REAR AXLE ON THE DRIVER SIDE HAD BEEN BROKEN. THERE WAS 2 MECHANICS THERE AND ONE SUGGESTED THAT I HAD BEEN IN A COLLISION OR HIT A BIG POTHOLE. THE OTHER SAID THAT IT COULDN'T HAVE BEEN A DRIVER ERROR BECAUSE OF THE WAY THE BREAK ON THE AXLE WAS BENT AS WELL AS THE LACK OF ANY SCRATCHES OR DAMAGE TO ANY OTHER AREA OF THE VAN. MY TIRES AND RIMS SHOW NO DAMAGE, AND THE UNDERCARRIAGE OF THE VAN ALSO SHOWS NO SIGN OF HITTING A POTHOLE, AS THERE ARE NO SCRATCHES ANYWHERE UNDER THE VAN. ONE OF THE MECHANICS SAID IT COULD HAVE BEEN SOMETHING WRONG WITH THE AXLE BECAUSE OF THE BENT WAY IT WAS BROKEN AND HE ALSO NOTICED THAT IT SHOWED SIGNS OF IT BEING ALREADY CRACKED BECAUSE THE METAL APPEARED TO BE OLD ON ONE SPOT AND FRESH ON ANOTHER. I HIGHLY DENY HITTING ANYTHING LIKE A POT HOLE OR HAVING BEEN IN A COLLISION THERE IS ABSOLUTELY NO DAMAGE TO ANY PART OF MY VEHICLE SAVE THE BROKEN AXLE. *DT*JB
6/30/2019
SEAT BELTS
3 Reports1% of totalPreviewing the first 2 complaint summaries.
THIS HAS OCCURRED NOW AT LEAST 12 TIMES IN THE LAST YEAR. THE MIDDLE ROW SEATS. AFTER FASTENING THE SEAT BELTS, THEY UNBUCKLE. I HAD CAR SEATS WITH CHILDREN BUCKLED AND ALL A SUDDEN THEY TELL ME IT CAME UNBUCKLED WHILE DRIVING AND I HAVE TO STOP AND LOCK IT AGAIN. IN FACT ONE TIME IT WOULDNT LOCK AGAIN AND HAD TO PUT THEM IN THE BACK ROW. I TESTED IT MYSELF AND BUCKLED THEM AND PULLED SLIGHTLY ON THEM AND THEY CAME UNBUCKLED WITHOUT PRESSING THE UNBUCKLE BUTTON.THIS IS A SERIOUSLY DANGEROUS PROBLEM IN AN ACCIDENT WITH CHILDREN IN CAR SEATS THAT THE BELTS COME UNDONE. IT JUST HAPPENED YESTERDAY AGAIN.
4/9/2019
DRIVER SEAT BELT WOULD NOT FASTEN . LOWER SECTION OF SEAT BELT WAS REPLACED BY DEALER ON 07/23/2019..
7/26/2019
STEERING
3 Reports1% of totalPreviewing the first 2 complaint summaries.
I DRIVE A 2017 DODGE GRAND CARAVAN. LAST WEEK, AS I WAS DRIVING MY CHILDREN TO THEIR GRANDMOTHERS HOUSE, I NOTICED THE STEERING WHEEL SHAKING. I REGAINED CONTROL AND MADE IT TO MY MOMS HOUSE AND DROPPED OFF THE CHILDREN. AS I LEFT HER HOUSE AND MADE IT BACK TO THE ROAD, THE VAN BECAME HARD TO STEER. IT STARTED JERKING TO ONE SIDE AND WOBBLING. I CALLED THE DEALERSHIP WHERE I PURCHASED MY VAN AND WAS TOLD TO BRING IT IN IMMEDIATELY. THE DAY AFTER BRINGING THE VAN IN, I RETURNED TO DEALERSHIP AND THEY SHOWED ME WHAT WAS WRONG WITH THE VAN. IT WAS LIFTED UP INTO THE AIR AND I WAS SHOWED THAT THE REAR AXLE ON THE DRIVER SIDE HAD BEEN BROKEN. THERE WAS 2 MECHANICS THERE AND ONE SUGGESTED THAT I HAD BEEN IN A COLLISION OR HIT A BIG POTHOLE. THE OTHER SAID THAT IT COULDN'T HAVE BEEN A DRIVER ERROR BECAUSE OF THE WAY THE BREAK ON THE AXLE WAS BENT AS WELL AS THE LACK OF ANY SCRATCHES OR DAMAGE TO ANY OTHER AREA OF THE VAN. MY TIRES AND RIMS SHOW NO DAMAGE, AND THE UNDERCARRIAGE OF THE VAN ALSO SHOWS NO SIGN OF HITTING A POTHOLE, AS THERE ARE NO SCRATCHES ANYWHERE UNDER THE VAN. ONE OF THE MECHANICS SAID IT COULD HAVE BEEN SOMETHING WRONG WITH THE AXLE BECAUSE OF THE BENT WAY IT WAS BROKEN AND HE ALSO NOTICED THAT IT SHOWED SIGNS OF IT BEING ALREADY CRACKED BECAUSE THE METAL APPEARED TO BE OLD ON ONE SPOT AND FRESH ON ANOTHER. I HIGHLY DENY HITTING ANYTHING LIKE A POT HOLE OR HAVING BEEN IN A COLLISION THERE IS ABSOLUTELY NO DAMAGE TO ANY PART OF MY VEHICLE SAVE THE BROKEN AXLE. *DT*JB
6/30/2019
I WAS DRIVING DOWN A MAIN ROAD ALL THE LIGHTS CAME ON IN MY DASH CAR STARTED BEEPING, RADIO CAME ON, WINDSHIELD WHIPPERS CAME ON AT HIGH SPEED, AC CAME ON, LOST THE ABILITY TO STEER VEHICLE OR BRAKE WITH MILEAGE SCREEN SWITCHING TO DIFFERENT OPTIONS WITHIN THAT SCREEN. CAR BEEN AT DEALER SINCE THE DAY AFTER STILL DO NOT HAVE VEHICLE BACK OR A DIAGNOSIS OF WHAT OR WHY VEHICLE WENT INTO THIS STATE.
9/2/2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
3 Reports1% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR FAILED TO UNLOCK AS NEEDED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CORONET DODGE CHRYSLER JEEP RAM FIAT (3705 FRONTAGE RD, PERU, IL 61354, (844) 801-3239) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.
5/3/2021
The Contact owns a 2017 Dodge Grand Caravan. The contact stated that the passengerâs side rear door failed to unlatch while using the key fob. Additionally, the contact was unable to unlatch the door manually from the inside or the outside. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not contacted. The VIN was not available. The failure mileage was not available.
8/2/2021
VISIBILITY/WIPER
2 Reports1% of totalPreviewing the first 2 complaint summaries.
THE BLOWER ONLY WORKS ON HEAT, AND ONLY REAR CONTROLS. STILL NOT NORMAL AMOUNT OF HEAT. FRONT DO NOT NOT WORK UNLESS IT IS ON DEFROST, BARELY ENOUGH HEAT DISPLACED ON WIND SHIELD CAUSING VISIBILITY IN THE WINTER TO BE HORRIBLE. THE AMOUNT OF VISIBILITY IS LESS THAN 45% OF WINDSHIELD. 10550 MILES CURRENTLY.
2/6/2018
'CHRYSLER'S TIPM IS A COMPUTER RUN AMUCK ' OWNERS REPORT THAT THEIR VEHICLES ACT AS IF POSSESSED AND LEAVE THEM IN DANGEROUS SITUATIONS ' STALLED VEHICLES STRANDED WITHOUT WARNING ON THE HIGHWAY, FUEL PUMPS THAT WON'T SHUT OFF, WINDOWS THAT OPEN AND SHUT, AIRBAGS THAT WON'T DEPLOY. ' CENTER FOR AUTO SAFETY DIRECTOR, CLARENCE DITLOW' THE FUEL PUMP NOT TURNING OFF AND BURNING OUT THE AIRBAGS NOT DEPLOYING OR DEPLOYING RANDOMLY THE ENGINE STALLING WHILE DRIVING THE STARTER CRANKS BUT WON'T START THE HORN GOING OFF AT RANDOM TIMES POWER WINDOWS NOT WORKING DOORS LOCKING OR UNLOCKING THEMSELVES AS I WAS DRIVING WITH MY 3 CHILDREN THE VAN STARTED ACTING UP. I WAS NEARLY IN AN ACCIDENT . MY LIGHTS DIDN'T WORK, NO TURN SIGNALS, WIPERS DIDN'T TURN OFF AND DOORS LOCKED AND COULDN'T UNLOCK THEM. IF WE WOULD OF BEEN HIT, WE COULD NOT HAVE GOTTEN OUT OF THE VEHICLE. THIS HAPPENED ON HIGHWAY WHILE WE WERE MOVING.
2/17/2020
VEHICLE SPEED CONTROL
2 Reports1% of totalPreviewing the first 2 complaint summaries.
WHILE DRIVING ON THE HIGHWAY IN A 2017 DODGE GRAND CARAVAN WITH CRUISE CONTROL ENGAGED AT THE POSTED SPEED OF 70MPH, THE CRUISE FAILED TO DISENGAGE WITH THE DEPRESSION OF THE BRAKE, OR BY TRYING TO TURN THE CRUISE OFF. THE ACCELERATOR WAS STUCK; AND THE FLOOR MAT WAS CHECKED TO SEE IF THIS WAS JAMMING THE SYSTEM. IT WAS NOT. REPEATED DEPRESSION OF BRAKE PEDAL FAILED TO DISENGAGE CRUISE CONTROL. REPEATED ATTEMPTS TO SHUT OFF CRUISE CONTROL FAILED. FINALLY I PRAYED, AND THE CRUISE DISENGAGED. USED THE CRUISE AGAIN THE NEXT DAY AT LOWER SPEED OF 45 MPH ON BACK HIGHWAY AND NOTICED SOME STICKING. WAS ABLE TO BRAKE AND DISENGAGE AT LOWER SPEED AFTER SEVERAL ATTEMPTS. HAVE NOT USED THE CRUISE CONTROL AGAIN. THE VEHICLE HAD LESS THAN 30,000 MILES ON IT AT THE TIME. IN BOTH INSTANCES THE VEHICLE WAS GOING STRAIGHT. *TT *JS *TR
6/4/2018
THE TRANSMISSION STOPPED SHIFTING INTO GEAR (REVERSE AND DRIVE). THE VAN STOPPED IN THE MIDDLE OF THE HIGHWAY, DIRECTLY IN TRAFFIC. THE VEHICLE WAS IN DRIVE WHEN T STOPPED COMPLETELY. THE VEHICLE WAS SCREAMING LOUDLY AND WOULD NOT SHIFT INTO GEAR AT ALL. MY LIFE WAS IN IMMEDIATE DANGER! THE ELECTRICAL IS TURNING ON AND OFF WITHOUT ASSISTANCE INCLUDING WHILE DRIVING. THIS HAS HAPPENED SEVERAL TIMES PRIOR. THE DODGE DEALER WAS NOTIFIED IN PERSON OF MY ISSUES AND CONCERNS. NOTHING WAS DONE TO ENSURE THE SAFETY OF THE VEHICLE AT ANY TIME. THE VEHICLE HAS BEEN OUT OF SERVICE FOR 30 DAYS.
1/9/2019
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
1 Report0% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. WHILE DRIVING UNKNOWN SPEEDS, THE ENGINE COMPARTMENT SHOOK AND THE VEHICLE STALLED. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO GWINNETT CHRYSLER DODGE JEEP RAM (5054 US-78, STONE MOUNTAIN, GA 30087, (678) 384-4774) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE WAS SHORTING OUT THE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE FUEL PUMP WAS COVERED UNDER THE WARRANTY. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 48,000.
11/13/2018
SUSPENSION
1 Report0% of totalPreviewing the first 1 complaint summaries.
I WAS TRAVELING WITH MY FAMILY OF 4, BACK FROM A VACATION. TRAVELING AT ABOUT 65 MPH WITH TRAFFIC ON WET INTERSTATE HIGHWAY. 2 LANE HIGHWAY TRANSITIONED FROM BLACK TOP TO A CONCRETE BRIDGE, SLIGHT BUMP. WE HEARD A LOUD CRACK AND THUD, AND THE REAR OF VEHICLE BEGAN TO GO SIDEWAYS, AS I FOUGHT FOR CONTROL. BRAKING CAUSED THE VEHICLE TO FURTHER BECOME UNSTABLE UNTIL I REDUCED SPEED AND SLOWLY PULLED OFF THE BUSY ROAD AND FOUND THE DAMAGE. THE LEFT SIDE CONTROL ARM OF THE BEAM AXEL ASSEMBLY CRACKED AND THE SUSPENSION ON THE LEFT SIDE WAS ONLY ATTACHED VIA THE SHOCK AND COIL SPRING. WE SLOWLY EXITED THE HIGHWAY AND LIMPED TO A GAS STATION TO PARK AND CALL FOR A LONG DISTANCE TOW TO MY SERVICING DEALER BY MY HOME 135 MILES AWAY. WE NEEDED AN UBER AND A RENTAL CAR TO GET BACK HOME. VAN IS CURRENTLY PARKED AT MY DEALER, AWAITING FOR A TECHNICIAN TO GET IT LOOKED AT AS OF 4/12/2021
4/12/2021
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
1 Report0% of totalPreviewing the first 1 complaint summaries.
When car is stopped, turn off key, open door then I hear a loud BUZZ. Only lasts a second or so. But believe it has to do with the POWER LOCKS. I see many complaints online like this
8/8/2021
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2017 Dodge Grand Caravan?
Are complaints about the 2017 Dodge Grand Caravan a serious warning sign?
How should buyers use complaint data for the 2017 Dodge Grand Caravan?
Are complaints about the 2017 Dodge Grand Caravan severe?
Complaint list entries are sourced from owner-submitted NHTSA ODI records.
Dodge Grand Caravan: How should complaint data influence buying decisions?
Carfocal links complaint data directly to recall and maintenance routes for the same model year.
- Complaint entries
- 510
- Top-topic view
- 5 grouped topics shown
- Primary source
- NHTSA ODI owner complaint records
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