2016 Dodge Grand Caravan Owner Complaints

TAKATA RECALL THE TIPM IN MY BRAND NEW DODGE GRAND CARVAN GAVE OUT AND CAUSED A FIRE IN MY STARTER WHICH CAUSED SMOKE TO COME OUT OF CARS ENGINE. BOUGHT CAR ON 4/20 ON 4/22 WITH 71 MILES ON IT WHILE TURNING A CORNER THE TIPM GAVE OUT CAUSING THE STARTER TO KEEP TURNING OVER AND MADE A HORRIBLE SCREECHING NOISE THEN WE TURNED CAR OFF AND CAR STARTED TO SHAKE AND SHIMMY WHEN WE TRIED TO TURN CAR BACK ON IT WAS DEAD NOTHING WOULD TURN OVER. HAD TO HAVE CAR TOWED TO DEALERSHIP WHERE THEY TRIED TO CHARGE ME FOR TOWING. IVOQ N N N N 15 V N N 1277945 10861312 Chrysler (FCA US, LLC) CHRYSLER 200 2012 N 20160422 N 0 0 VEHICLE SPEED CONTROL BEDFORD OH 1C3CCBBB6CN 20160425 20160425 WHEN DRIVING MY VEHICLE I HAD THREE LIGHTS TO COME ON WHICH RESULTED IN HAVING TO TAKE MY CAR TO HAVE A DIGANOSTIC TEST, THE OUT COME WAS THE THROTTLE POSITION CENSOR IN WHICH I HAVE NEVER HAD ANY PROBLEMS BEFORE FROM ANY OF MY CHRYSLER VEHICLE AND THE REPAIRMAN SAID THIS IS A DEALER DEFECT. I AM VERY DISAPPOINTED THAT I AM GOING THROUGH AND ORDEAL SINCE I HAVE OWNED MANY CHRYLSERS WITH NO PROBLEM. IVOQ N N N N 20 V N N 1277946 10861312 Chrysler (FCA US, LLC) CHRYSLER 200 2012 N 20160422 N 0 0 UNKNOWN OR OTHER BEDFORD OH 1C3CCBBB6CN 20160425 20160425 WHEN DRIVING MY VEHICLE I HAD THREE LIGHTS TO COME ON WHICH RESULTED IN HAVING TO TAKE MY CAR TO HAVE A DIGANOSTIC TEST, THE OUT COME WAS THE THROTTLE POSITION CENSOR IN WHICH I HAVE NEVER HAD ANY PROBLEMS BEFORE FROM ANY OF MY CHRYSLER VEHICLE AND THE REPAIRMAN SAID THIS IS A DEALER DEFECT. I AM VERY DISAPPOINTED THAT I AM GOING THROUGH AND ORDEAL SINCE I HAVE OWNED MANY CHRYLSERS WITH NO PROBLEM. IVOQ N N N N 20 V N N 1277947 10861313 General Motors, LLC CHEVROLET SILVERADO 1500 2015 N 20150401 N 0 0 UNKNOWN OR OTHER POTTSTOWN PA 1GCVKREC9FZ 20160425 20160425 4000 COMBO 4 PIN AND 7 PIN TRAILER CONNECTION IS UPSIDE DOWN. THIS MAY RESULT IN THE LOSS OF TRAILER LIGHTS AND BRAKES. WITH CONNECTION UPSIDE DOWN THE 7 PIN DOOR WILL NOT HOLD PLUG IN TIGHTLY AND CAUSE THE BRAKE AND GROUND PINS TO POSSIBLE DISCONNECT. LOOSING BRAKES WHILE PULLING A HEAVING LOAD IS A SERIOUS SAFETY ISSUE. PLUG NEEDS TO BE INVERTED TO ENSURE THE DOOR LATCH HOLDS THE PLUG AT THE HIGH POINT AND WEIGHT OF THE CORD HOLDS THE PLUG IN TIGHTLY DEALER IS AWARE OF THE ISSUE AND GM ENGINEER IS AWARE OF THE ISSUE.. NEITHER HAS YET TO FIX. SAME DESIGN EXISTS ON 2013 AND 2014 SILVERADO'S 1500, 2500 AND 3500. IVOQ N N N N 25 V N N 1277948 10861327 Nissan North America, Inc. NISSAN ALTIMA 2014 N 20160101 N 0 0 POWER TRAIN BROOKSVILLE FL 1N4AL3AP1EC 20160425 20160425 14000 1 TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED VEHICLE SHIFTED ERRATICALLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED AN ELECTRONIC ADJUSTMENT. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. ...UPDATED 06/30/16 *BF THE DEALER INFORMED THE CONSUMER, THERE WAS A SOFTWARE FIX. UPDATED 07/11/16.*JB EVOQ N N Y N 4 FWD FI GS AUTO 40 V N N 1277949 10861330 Toyota Motor Corporation TOYOTA SEQUOIA 2003 N 20160416 N 0 0 EXTERIOR LIGHTING COMPTON CA 5TDZT34A93S 20160425 20160425 17778 THE TRAC OFF AND VSC TRAC TURNED ON ALONG WITH THE CHECK ENGINE AND WHEN I TRIED TO STEP ON THE GAS IT WILL GRIND AND NOT MOVE THE SAME WOULD HAPPEN WHEN I TRIED STEPPING ON THE BRAKE. I TOOK IT TO THE DEALER AND CHARGE ME 1800 TO CHANGE THE WATER PUMP AND THE EVAP CAUSE THERE WAS A LEAKAGE. 2 DAYS LATER THE LIGHTS TURN BACK ON. IVOQ N N N N 25 V N N 1277950 10861331 Ford Motor Company FORD EDGE 2013 N 20160420 N 0 0 ELECTRONIC STABILITY CONTROL (ESC) SEFFNER FL 2FMDK3K9XDB 20160425 20160425 55000 WHEN STARTING VEHICLE, DRIVER DOOR SENSOR SHOWS DRIVER DOOR AJAR" WHEN THE DOOR IS CLOSED AND DOME LIGHT STAYS ON AND ALSO SHOWS WARNING LIGHT TO "SHIFT TO PARK"; TOOK TO THE DEALER & TOLD THEM I READ ONLINE OF MANY ISSUES LIKE THIS. DEALER SAID I WOULD HAVE TO PAY $95 DIAGNOSTIC CHARGE THEN FILE ON MY NON-FORD EXTENDED WARRANTY (& PAY DEDUCTIBLE) DANGEROUS IS GOING DOWN ROAD AT NIGHT AND THE DOME LIGHT COMES ON. IF THIS IS A KNOWN ISSUE< WHY DOESNT SOMEONE MAKE FORD RECALL IT?

4/25/2016

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE KEY WOULD NOT TURN OVER TO START THE VEHICLE. IN ADDITION, THE INSTRUMENT CLUSTER SHORTED OUT AND ALL THE GAUGES AND WARNING INDICATORS RANDOMLY FLICKERED. LASTLY, THE VEHICLE RANDOMLY STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSAXLE OIL PUMP NEEDED TO BE REPLACED AND THAT THEY WOULD FURTHER DIAGNOSE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

10/19/2016

I WAS DRIVING AT 2 OR 3 MPH IN HEAVY TRAFFIC ON A CITY STREET AND THE CAR ACCELERATED WHEN I TOUCHED THE BRAKE. PRESSURE ON THE BRAKE PEDAL WOULD NOT STOP THE VEHICLE AND IT CRASHED INTO THE CAR AHEAD, PUSHING IT INTO THE SECOND CAR AHEAD. EVENTUALLY THE RPMS DROPPED AFTER THE COLLISION. FAULT CODE SHOWED HEADLAMP MODULE (TIPM)

6/8/2016

THE VEHICLE'S REAR PASSENGER SLIDING DOOR WILL NOT UNLOCK EITHER FROM THE FOB OR FROM THE OUTSIDE OF THE VEHICLE. THIS VERY WELL COULD CAUSE A SAFETY CONCERN.

9/23/2016

I WAS DRIVING AT 2 OR 3 MPH IN HEAVY TRAFFIC ON A CITY STREET AND THE CAR ACCELERATED WHEN I TOUCHED THE BRAKE. PRESSURE ON THE BRAKE PEDAL WOULD NOT STOP THE VEHICLE AND IT CRASHED INTO THE CAR AHEAD, PUSHING IT INTO THE SECOND CAR AHEAD. EVENTUALLY THE RPMS DROPPED AFTER THE COLLISION. FAULT CODE SHOWED HEADLAMP MODULE (TIPM)

6/8/2016

JACKING THE CAR USING THE MANUFACTURERS JACK INSTALLED AT THE POINTS INDICATED BY THE MANUAL CAUSED THE METAL RAIL TO SPLIT. TRIED THREE DIFFERENT PLACES ALL WITHIN 6 INCHES AND EACH TIME THE JACKING POINT SPLIT THE METAL. METAL WOULD BREAK AFTER LIFTING THE CAR AND WEIGHT WAS ON THE JACK. THE JACK WOULD HOLD THE CAR BUT THE CAR DROPPED AND MOVED EACH TIME THE METAL BROKE. PHOTOS SHOW THE BROKEN METAL BUT NOT CLEARLY BECAUSE I SPRAY PAINTED IT TO PREVENT RUST. BREAKS ARE THREE UP FRONT AND ONE IN THE BACK. ALL AT THE JACKING POINTS.

3/10/2018

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

8/22/2016

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

9/2/2016

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V461000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

8/11/2016

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE KEY WOULD NOT TURN OVER TO START THE VEHICLE. IN ADDITION, THE INSTRUMENT CLUSTER SHORTED OUT AND ALL THE GAUGES AND WARNING INDICATORS RANDOMLY FLICKERED. LASTLY, THE VEHICLE RANDOMLY STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSAXLE OIL PUMP NEEDED TO BE REPLACED AND THAT THEY WOULD FURTHER DIAGNOSE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

10/19/2016

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. UPON ATTEMPTING TO OPEN THE VEHICLE'S SLIDING DOORS, THE SLIDING DOOR ON THE DRIVER'S SIDE FAILED TO OPEN. THE PASSENGER SIDE SLIDING DOOR FAILED TO LOCK AND MADE A LOUD BUZZING NOISE WHEN THE CONTACT ATTEMPTED TO LOCK THE DOOR. THE VEHICLE WAS TAKEN TO NAPLETON ELLWOOD CITY CHRYSLER DODGE JEEP RAM (1000 LAWRENCE AVE, ELLWOOD CITY, PA 16117) WHERE IT WAS DIAGNOSED THAT THE LOCKS ON BOTH SLIDING DOORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THEY COULD NOT ASSIST DUE TO THE EXTENDED USE OF THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

6/21/2017

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILED TO UNLOCK ELECTRONICALLY. THE FAILURE PROGRESSED WITHOUT WARNING. AUTONATION CHRYSLER DODGE JEEP RAM SOUTH COLUMBUS (2201 VICTORY DR, COLUMBUS, GA 31901, (706) 522-2089) WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

3/18/2019

7.5K MILES ON VEHICLE, MOVING FROM A PARKING SPOT THE ESC LIGHT CAME ON, THEN THE RACK AND PINION COMPLETELY SNAPPED. THE VEHICLE IS INOPERABLE. HAD MY FAMILY AND MYSELF BEEN ON THE HIGHWAY AND THIS HAPPENED WOULD'VE RESULTED IN SERIOUS INJURY OR DEATH.

7/17/2016

VEHICLE HAS POOR TRACTION AND IS PRONE TO SLIPPING IN WINTER SNOW CONDITIONS. WHILE DRIVING AS WELL AS WHEN PICKING UP SPEED AT INTERSECTIONS THE VEHICLE IS PRONE TO SLIDING AND HAS POOR TRACTION WHEN ACCELERATING.

12/17/2016

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. UPON ATTEMPTING TO OPEN THE VEHICLE'S SLIDING DOORS, THE SLIDING DOOR ON THE DRIVER'S SIDE FAILED TO OPEN. THE PASSENGER SIDE SLIDING DOOR FAILED TO LOCK AND MADE A LOUD BUZZING NOISE WHEN THE CONTACT ATTEMPTED TO LOCK THE DOOR. THE VEHICLE WAS TAKEN TO NAPLETON ELLWOOD CITY CHRYSLER DODGE JEEP RAM (1000 LAWRENCE AVE, ELLWOOD CITY, PA 16117) WHERE IT WAS DIAGNOSED THAT THE LOCKS ON BOTH SLIDING DOORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THEY COULD NOT ASSIST DUE TO THE EXTENDED USE OF THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

6/21/2017

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SLIDING DOOR FAILED TO UNLOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,500. THE VIN WAS NOT AVAILABLE.

6/14/2018

I WAS DRIVING AT 2 OR 3 MPH IN HEAVY TRAFFIC ON A CITY STREET AND THE CAR ACCELERATED WHEN I TOUCHED THE BRAKE. PRESSURE ON THE BRAKE PEDAL WOULD NOT STOP THE VEHICLE AND IT CRASHED INTO THE CAR AHEAD, PUSHING IT INTO THE SECOND CAR AHEAD. EVENTUALLY THE RPMS DROPPED AFTER THE COLLISION. FAULT CODE SHOWED HEADLAMP MODULE (TIPM)

6/8/2016

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED AT VARIOUS SPEEDS, IT WENT TO THE FLOORBOARD THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,900. UPDATED 05/31/17*LJ *CN

1/23/2017

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. ON SEVERAL OCCASIONS, WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE PASSING GEAR FAILED TO ACCELERATE. WHILE THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE WAS STOPPED, THE ENGINE CONTINUED TO REV AT A RAPID SPEED. THE CONTACT HAD TO KEEP PUMPING THE BRAKE PEDAL. ALSO, THE ELECTRONIC THROTTLE CONTROL INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

9/25/2017

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE STOPPED AT A RED LIGHT AND ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO MOVE. THE CONTACT STATED THAT THE RPMS INCREASED AND THE VEHICLE HESITATED. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL FAILED TO RETRACT ONCE IT WAS RELEASED. AFTERWARDS, THE VEHICLE INADVERTENTLY ACCELERATED TO 55 MPH. AS A RESULT, THE CONTACT HAD TO PLACE THE GEAR SHIFTER IN NEUTRAL AND DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROADWAY SAFELY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INFORMED THE CONTACT THAT A TOW WOULD BE PROVIDED. THE MANUFACTURER PROVIDED CASE NUMBER: [XXX]. THE VEHICLE WAS TOWED TO ALLEN SAMUELS DODGE CHRYSLER JEEP RAM (201 W LOOP 340, WACO, TX 76712, (254) 848-6200) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *TT *DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR CONSUMER STATED THIS WAS THE SECOND ATTEMPT TAKING MY 2016 DODGE GRAND CARAVAN TO THE DEALERSHIP TO FIND OUT WHY MY GAS PEDAL STUCK TO THE FLOOR OF MY VEHICLE. AND VEHICLE TENTS ACCELERATE AND PICK UP SPEED, RPMS REVVING UP WHILE DRIVING. THE ISSUE AND DEFECT AND MECHANICAL ISSUES STILL EXIST. I AM SCHEDULED FOR OCTOBER 16TH 2018. TO TAKE THE VECHICLE BACK TO ALLEN SAMUELS DODGE CHRYSLER FOR THE THIRD TIME. YOU WILL FIND ATTACHED INVOICE FROM MY LAST VISIT FROM THE ABOVE CASE. NOTHING HAS CHANGED. FAMILY LIFE IS AT STAKE HERE EVERY TIME WE GET BEHIND THE WHEEL OF THIS VEHICLE THIS IS WHAT WE HAVE TO WORRY ABOUT THE GAS PEDAL STICKING TO THE FLOOR AGAIN DRIVING WITH IS ON YOUR MIND IT'S NOTA PLEASANT THOUGHT. YET AND STILL BOTH TIMES THAT WE HAVE TAKING A VEHICLE IN TO GET A DIAGNOSTIC AND INSPECTION OF THE PROBLEM AND DEFECT WE TOLD THAT THEY CANNOT DUPLICATE THE PROBLEM. UPDATED 10/18/18*JB

7/31/2018

7.5K MILES ON VEHICLE, MOVING FROM A PARKING SPOT THE ESC LIGHT CAME ON, THEN THE RACK AND PINION COMPLETELY SNAPPED. THE VEHICLE IS INOPERABLE. HAD MY FAMILY AND MYSELF BEEN ON THE HIGHWAY AND THIS HAPPENED WOULD'VE RESULTED IN SERIOUS INJURY OR DEATH.

7/17/2016

VEHICLE HAS POOR TRACTION AND IS PRONE TO SLIPPING IN WINTER SNOW CONDITIONS. WHILE DRIVING AS WELL AS WHEN PICKING UP SPEED AT INTERSECTIONS THE VEHICLE IS PRONE TO SLIDING AND HAS POOR TRACTION WHEN ACCELERATING.

12/17/2016

7.5K MILES ON VEHICLE, MOVING FROM A PARKING SPOT THE ESC LIGHT CAME ON, THEN THE RACK AND PINION COMPLETELY SNAPPED. THE VEHICLE IS INOPERABLE. HAD MY FAMILY AND MYSELF BEEN ON THE HIGHWAY AND THIS HAPPENED WOULD'VE RESULTED IN SERIOUS INJURY OR DEATH.

7/17/2016

PURCHASED THIS BRAND NEW SEVERAL MONTHS AGO. DROVE 8,000 MILES TO AND FROM WORK. TWICE WITHIN THE PAST WEEK THE VAN HAS COMPLETELY JUST TURNED OFF ON THE HIGHWAY. I HAVE NO IDEA WHY. I WAS JUST DRIVING DOWN THE HIGHWAY AND THE VAN JUST TURNED OFF. IT'S AS IF SOMEONE WERE TO GRAB THE KEYS AND TURN IT OFF. I PUT IT IN NEUTRAL AND RESTARTED AND KEPT DRIVING. FORTUNATELY, I WAS QUICK ENOUGH AND MY CHILDREN AND I WERE SAFE.

11/18/2016

DRIVING ON THE INTERSTATE, HAD TO APPLY BRAKES HARD, THEN HAD TO PUMP THE EXCELLERATOR AND THEN FLOORE IT TO GET GAS TO ENGINE TO RESUME MOMENTUM. AFTER THAT IT DOES IT DOES THIS INTERMEDIATELY, MAYBE FOR QUITE AWHILE THE SAME DAY AND NOT AGAIN FOR WEEKS. THE CHECK ENGINE LIGHT DOES NOT COME ON AND THERE ARE TIMES THAT THE RPM'S HAVE JUMPED UP TO 4 AND ALMOST 5, THE ENGINE SOUNDS LIKE A RACE CAR AND LITTLE MOVEMENT AND THEN QUICKLY LUNGES FORWARD, AT OTHER SOUNDS LIKE IT HAS SHIFTED AND YOU STILL HAVE NOT INCREASED IN SPEED. THE DEALERSHIP KEPT THIS VECHILE OVER A WEEK AND THEY HAD NO PROBLEMS. ANOTHER DATE IT WAS DOING THIS WAS ON AN EXIT RAMP FROM THE INTERSTATE IN CREEPING, STOP AND GO TRAFFIC. TAKEN STRAIGHT TO DEALERSHIP FROM THERE ACTING UP ALL THE WAY. VECHILE WAS NOT SHUT OFF WHEN REP FROM SERVICE DEPARTMENT WENT AS PASSENGER THERE WERE NO PROBLEMS.

6/4/2017

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V814000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SHERMAN DODGE CHRYSLER JEEP RAM (7601 SKOKIE BLVD, SKOKIE, IL) WAS CONTACTED AND REFUSED TO REPAIR THE VEHICLE, CITING IT WAS THE CONTACT'S RESPONSIBILITY TO CONTACT THE COMPANY THE VEHICLE WAS LEASED FROM SO THEY COULD SEND THEM THE PART. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

8/28/2018

WHEN THE OUTSIDE TEMPERATURE IS 85-90 DEGREES, OUR VAN HAS A COMPUTER GLITCH. IT HAS OCCURRED BOTH WHEN FIRST STARTING THE ENGINE OR GOING DOWN THE ROAD. IT HAS HAPPENED SEVERAL TIMES BEGINNING JULY 2016. THE WIPERS COME ON AND CANNOT BE TURNED OFF. THERE ARE NO GAGES ON THE DASH AND THE DISPLAY READS "NO BUS." THE TURN SIGNALS AND BRAKE LIGHTS DO NOT WORK. THERE IS NO RADIO, A/C OR HEATER, AND SOME OF THE WINDOWS WON'T WORK. WE ARE NOT ABLE TO TELL HOW FAST WE ARE GOING WITH NO GAGES. THIS PROBLEM DID HAPPEN ONE TIME AS WE WERE GOING 75 MPH DOWN THE INTERSTATE. IT WAS TRULY AN UNSAFE SITUATION WITH NO TURN SIGNALS AND BRAKE LIGHTS AND NO WAY TO KNOW OUR ACTUAL SPEED. THIS LASTED FOR ABOUT 40 MILES UNTIL THE OUTSIDE TEMPERATURE DROPPED. WE HAVE HAD THE VEHICLE TO THE DEALER 6 TIMES FOR A TOTAL OF OVER 40 DAYS IN THE LAST THREE MONTHS. THEY WERE ABLE TO DUPLICATE THE ERROR ONE TIME FOR ABOUT 20 SECONDS BUT THE PROBLEM RESOLVED BEFORE THE TECH COULD GET THE SCANNER HOOKED UP. THE TIPM AND ANOTHER MODULE HAVE BEEN REPLACED BUT THE PROBLEM CONTINUES TO OCCUR. CHRYSLER CUSTOMER CARE HAS CLOSED OUR CLAIM, SAYING THAT BECAUSE THEY CANNOT DUPLICATE THE PROBLEM NOW THAT THE WEATHER IS COOLER, THEY CANNOT DO ANY MORE. OUR CONCERN IS THAT THE PROBLEM WILL ARISE AGAIN WHEN THE WEATHER WARMS UP NEXT SUMMER.

11/3/2016

I HAD SOMEONE RUN A REDLIGHT & HIT MY RIGHT SIDE QUARTER PANEL BEHIND THE TIRE JUST BEFORE THE DOOR. MY RIGHT HEADLIGHT LENSE WAS CRACKED IN THE PROCESS. THE BODY SHOP TOLD ME IT'S DEFECTIVE PRIOR TO YOUR ACCIDENT BECAUSE IT'S NOT EVEN SEALED. I WAS TOLD TO CHECK IF THERE'S A RECALL. WETHER IT IS OR NOT IT'S STILL THE FAULT OF CHRYSLER'S & I HAVE MOISTURE INSIDE IT NOW. IS THIS SOMETHING YOU WILL FIX FOR ME? CAN'T REMEMBER ACTUALL MILEAGE BUT FIFTY NINE THOUSAND SOMETHING. ALSO CAN'T REMEMBER EXACTLY WHAT DATE. NOVEMBER 2018

1/11/2019

THE 2016 DODGE GRAND CARAVAN WAS THE DIRECT CAUSE OF INJURY DURING APPROPRIATE AND EXPECTED USE OF THE VEHICLE. THE VEHICLE DID NOT MALFUNCTION. I WAS SITTING IN THE MIDDLE LEFT PASSENGER'S SEAT WHILE THE VEHICLE WAS IN PARK. I WAS NOT WEARING A SEATBELT BECAUSE THE VEHICLE WAS OFF AND IN A SAFE PARKING LOT. I ATTEMPTED TO ENGAGE THE RECLINING FUNCTION OF THE SEAT. THE SEAT FLEW FORWARD WITH EXTRAORDINARY FORCE UPON ENGAGING THE RECLINER LEVER. THE SEATS HAVE STOW-N-GO, A MECHANICAL FEATURE THAT FOLDS THE SEAT INTO THE FLOOR FOR STORAGE. THE LEVER TO ENGAGE STOW-N-GO AND THE LEVER TO ENGAGE RECLINE ARE THE SAME LEVER, AND THERE IS NO WARNING SIGN ON THE SEAT, IN THE VEHICLE, OR IN THE OWNER'S MANUAL. THE HEADREST FOLDED FORWARD, STRIKING ME IN THE BACK OF THE HEAD AND NECK, AND THE SEAT STRUCK MY BACK. I RECEIVED A CONCUSSION, WHIPLASH, AND PERMANENT HEARING DAMAGE AND TINNITUS DUE TO THE IMPACT. MEDICAL TREATMENT IS ONGOING TO DETERMINE SEVERITY OF COMPRESSED NERVES AND DAMAGE TO BONE, WITH SYMPTOMS PERSISTING FIVE MONTHS AFTER AND ARE CONSIDERED TO CONTINUE PERSISTING FOR MONTHS BY MEDICAL PROFESSIONALS BECAUSE OF THE TRAUMA DIRECTLY CAUSED BY THE VEHICLE.

5/17/2017

THE MIDDLE BENCH SEAT IS NOT WIDE ENOUGH TO SAFELY HOLD AN INFANT CAR SEAT EVEN THOUGH IT HAS A LATCH SYSTEM FOR THE CAR SEAT. THE INFANT CAR SEAT HANGS OFF THE SEAT AND IS NOT SAFELY SUPPORTED BY THE SEAT AN CHRYSLER HAS NO SAFE ALTERNATIVE TO FIX THE SAFETY ISSUE. ALSO SINCE IT'S A BENCH SEAT YOU CANNOT USE THE SEATBELT THAT CROSSES THE WALKWAY FOR ANY CAR SEAT BECAUSE THIS IS ALSO A SAFETY ISSUE THAT CHRYSLER DOES NOT HAVE A RESOLUTION FOR. THESE ISSUES ARE WHEN THE VEHICLE IS STATIONARY, AND IN MOTION ON ANY CITY STREET OR HIGHWAY, TURNING, OR TRAVELING STRAIGHT. CHRYSLER DOES NOT CARE IF PARENTS CAN SAFELY SECURE A CAR SEAT OF ANY KIND IN THEIR VEHICLES. INSTEAD THEY TELL YOU TO READ THE MANUAL FOR THE CAR SEAT AND FOR THE VEHICLE YOU PURCHASED AND THAT'S IT.

7/5/2017

TL* THE CONTACT OWNED A 2016 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT CRASHED INTO A TREE TO AVOID CRASHING INTO ANOTHER VEHICLE. THE SIDE CURTAIN AIR BAGS DEPLOYED, BUT THE DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK AND BACK PAIN, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO CEDAR BLUFF TOWING COMPANY OF KNOXVILLE, TENNESSEE. CHRYSLER DODGE JEEP OF LENOIR CITY, TENNESSEE WAS CONTACTED BY EMAIL ABOUT THE CRASH. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 42,000.

8/16/2017

ON JUNE 21 2019 MY WIFE AND I DROVE TO OUR IVF DOCTORS APPOINTMENT FROM OUR HOME IN WACO TEXAS TO HOUSTON TEXAS. ON OUR TRIP BACK HOME THE AIR BAG LIGHT CAME ON AS SHE WAS DRIVING OUR 2016 DODGE GRAND CARAVAN. SHE TOOK A PICTURE OF THE DASHBOARD THE LIGHT WENT OFF MAYBE ABOUT 30 MINUTES WHILE DRIVING AND WE NOTICED THE LIGHT OF THE AIRBAG CAME ON SEVEN TIMES MORE WHILE WE WERE DRIVING ON OUR WAY HOME. WE WOULD LIKE LEGAL ADVICE PLEASE.

6/22/2019

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SLIDING DOOR FAILED TO UNLOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,500. THE VIN WAS NOT AVAILABLE.

6/14/2018

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S DOOR BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TALER DALLAS DODGE CHRYSLER JEEP RAM (11550 LYNDON B JOHNSON FWY, DALLAS, TX, (214) 327-9361) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE DOOR LATCH NEEDED TO BE REPLACED. THE LATCH WAS REPLACED, BUT THE AIR BAG WARNING INDICATOR ILLUMINATED AFTERWARDS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.

8/8/2019

2016 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO AN ABNORMAL AMOUNT OF PRESSURE THAT MUST BE APPLIED TO OPERATE THE HORN. *SMD UPDATED 07/07/16.*JB

4/12/2016

WHEN THE OUTSIDE TEMPERATURE IS 85-90 DEGREES, OUR VAN HAS A COMPUTER GLITCH. IT HAS OCCURRED BOTH WHEN FIRST STARTING THE ENGINE OR GOING DOWN THE ROAD. IT HAS HAPPENED SEVERAL TIMES BEGINNING JULY 2016. THE WIPERS COME ON AND CANNOT BE TURNED OFF. THERE ARE NO GAGES ON THE DASH AND THE DISPLAY READS "NO BUS." THE TURN SIGNALS AND BRAKE LIGHTS DO NOT WORK. THERE IS NO RADIO, A/C OR HEATER, AND SOME OF THE WINDOWS WON'T WORK. WE ARE NOT ABLE TO TELL HOW FAST WE ARE GOING WITH NO GAGES. THIS PROBLEM DID HAPPEN ONE TIME AS WE WERE GOING 75 MPH DOWN THE INTERSTATE. IT WAS TRULY AN UNSAFE SITUATION WITH NO TURN SIGNALS AND BRAKE LIGHTS AND NO WAY TO KNOW OUR ACTUAL SPEED. THIS LASTED FOR ABOUT 40 MILES UNTIL THE OUTSIDE TEMPERATURE DROPPED. WE HAVE HAD THE VEHICLE TO THE DEALER 6 TIMES FOR A TOTAL OF OVER 40 DAYS IN THE LAST THREE MONTHS. THEY WERE ABLE TO DUPLICATE THE ERROR ONE TIME FOR ABOUT 20 SECONDS BUT THE PROBLEM RESOLVED BEFORE THE TECH COULD GET THE SCANNER HOOKED UP. THE TIPM AND ANOTHER MODULE HAVE BEEN REPLACED BUT THE PROBLEM CONTINUES TO OCCUR. CHRYSLER CUSTOMER CARE HAS CLOSED OUR CLAIM, SAYING THAT BECAUSE THEY CANNOT DUPLICATE THE PROBLEM NOW THAT THE WEATHER IS COOLER, THEY CANNOT DO ANY MORE. OUR CONCERN IS THAT THE PROBLEM WILL ARISE AGAIN WHEN THE WEATHER WARMS UP NEXT SUMMER.

11/3/2016

BEGINNING ON 1/7/2017, 1) THE CHECK ENGINE LIGHT WENT ON WHILE MY WIFE WAS DRIVING ON THE SOB (135). 2) DODGE GRAND CARAVAN 2016 SHAKES (BUCKS) BETWEEN 25 MPH - 30 MPH. TODAY, 1/8/2017 1) I WOKE TO THE CHECK ENGINE LIGHT ON 2) DODGE GRAND CARAVAN 2016 SHAKES (BUCKS) BETWEEN 25 MPH - 30 MPH. 3) I CALLED CHRYSLER (1-800-853-1403) AT 11:11 AM 4) CHRYSLER SAYS MY VIN IS NOT PART OF (DODGE GRAND CARAVAN 2016) RECALL 5) I TOLD CHRYSLER I WILL RIDE THAT BUCKING DODGE GRAND CARAVAN 2016 ALL THE WAY TO CHRYSLER'S DEALER. *TR

1/8/2017

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WHEEL HAD BECOME BENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE FRONT BEARING HAD FAILED CAUSING DAMAGE TO THE FRONT AXLE. THE CONTACT INDICATED THAT THE DAMAGE HAD OCCURRED WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.

4/11/2017

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE HOOD OPENED WITHOUT WARNING AND CAUSED THE WINDSHIELD TO SHATTER. THE DRIVER SUSTAINED CUTS THAT DID NOT REQUIRE MEDICAL ATTENTION. THE POLICE WAS NOTIFIED, BUT THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS ABLE TO BE DRIVEN HOME ONCE THE HOOD WAS TIED DOWN WITH ROPES. THE CONTACT INSPECTED THE HOOD AND NOTICED THAT THE HOOD BRACKETS ON BOTH SIDES WERE MISSING BOLTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,100.

4/17/2017

THE MIDDLE BENCH SEAT IS NOT WIDE ENOUGH TO SAFELY HOLD AN INFANT CAR SEAT EVEN THOUGH IT HAS A LATCH SYSTEM FOR THE CAR SEAT. THE INFANT CAR SEAT HANGS OFF THE SEAT AND IS NOT SAFELY SUPPORTED BY THE SEAT AN CHRYSLER HAS NO SAFE ALTERNATIVE TO FIX THE SAFETY ISSUE. ALSO SINCE IT'S A BENCH SEAT YOU CANNOT USE THE SEATBELT THAT CROSSES THE WALKWAY FOR ANY CAR SEAT BECAUSE THIS IS ALSO A SAFETY ISSUE THAT CHRYSLER DOES NOT HAVE A RESOLUTION FOR. THESE ISSUES ARE WHEN THE VEHICLE IS STATIONARY, AND IN MOTION ON ANY CITY STREET OR HIGHWAY, TURNING, OR TRAVELING STRAIGHT. CHRYSLER DOES NOT CARE IF PARENTS CAN SAFELY SECURE A CAR SEAT OF ANY KIND IN THEIR VEHICLES. INSTEAD THEY TELL YOU TO READ THE MANUAL FOR THE CAR SEAT AND FOR THE VEHICLE YOU PURCHASED AND THAT'S IT.

7/5/2017

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT DETECTED AN ODOR OF HOT BRAKES. THE CONTACT PULLED THE VEHICLE OVER AND NOTICED THAT THE ODOR WAS VERY STRONG AROUND THE REAR DRIVER'S SIDE BRAKE ASSEMBLY ALONG WITH WHITE SMOKE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT BOTH REAR ROTORS WERE VERY HOT AND THE SPRINGS THAT RELEASE THE EMERGENCY BRAKES WERE RUSTED OUT, WHICH PREVENTED THE EMERGENCY BRAKE FROM BEING RELEASED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

5/16/2018

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING, THE ACCELERATOR PEDAL BECAME STUCK AND THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT WAS ABLE TO SAFELY SHIFT THE VEHICLE INTO NEUTRAL AND MANUALLY PULL THE ACCELERATOR PEDAL BACK TO POSITION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO ALLEN SAMUELS DODGE CHRYSLER JEEP RAM (201 W LOOP 340, WACO, TX 76712); HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 34782747. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS NOT AVAILABLE.

7/30/2018