2012 Dodge Grand Caravan Owner Complaints

I WAS DRIVING FROM ONE DESTINATION TO THE OTHER AND WHEN I GOT TO MY OTHER DESTINATION I SMELLED SMOKE. I LOOKED DOWN AND NOTICE THE CIGARETTE PORT WHICH WAS EMPTY WAS SMOKING, I PULLED MY GERBER OUT AND PULLED THE PORT OUT AND THERE WAS A FIRE. I ALERTED A CO WORKER AND THEY GOT A FIRE EXTINGUISHER. WE MANAGED TO PUT THE FIRE OUT. BUT CONSOLE IS COMPLETELY GONE. THIS ALL HAPPENED WITHIN 15 MINUTES. *TR

3/21/2014

AT 11:30 PM THE CAR ENGINE STARTED (THE KEYS WERE IN THE HOUSE),HORN WAS BLOWING, HEAD LIGHTS WERE ON, WIPERS GOING AT FULL SPEED FOUR WAY FLASHER GOING THERE WAS A RED GLOW UNDER THE CAR AND SMOKE WAS BILLOWING FROM UNDER THE CAR AND THE DOORS WERE LOCKED. WE WERE ABLE TO GET A KEY FROM THE FOB AND UNLOCK THE DOORS,AND UNLATCH THE HOOD SO WE COULD OPEN THE HOOD. ALL THE WIRES, ALTERNATOR, FUSE BOX AND BATTERY WERE CHERRY RED. USING SOME CLIPPERS WE WERE ABLE TO CUT THE BATTERY CABLE AND EVERY THING STOPPED WE COOLED THINGS DOWN WITH SOME SNOW.ALL THIS ONLY 3 FT. FROM OUR HOUSE DODGE ESTIMATED ABOUT $1800.00 TO FIX WHAT COULD BE SEEN AND MOST LIKELY MORE WOULD SHOW UP LATER. THIS IS THE THIRD TIME WE HAVE HAD PROBLEMS WITH THE ELECTRICAL ON THIS CAR. MY WIFE AND I ARE BOTH DISABLED AND I NEED A VAN TO CARRY MY WHEEL CHAIR WHEN I GO TO THE DOCTOR,ETC.WE DON'T HAVE THE MONEY TO FIX THE CAR AND STILL MAKE PAYMENTS I HAVE CONTACTED DODGE AND OUR INSURANCE COMPANY, BUT THEY SAY IT IS OUR PROBLEM. I HOPE YOU MIGHT BE ABLE TO HELP US OUT. *TR

4/3/2014

THE REAR BRAKES ON THE DODGE MINIVANS WERE DESIGNED POORLY. THE CALIPERS DO NOT RELEASE PROPERLY, AND THE CLEARANCE ON THE BRAKE PADS IS TOO TIGHT AND CAUSES THE PADS TO GET STUCK. LAST NIGHT WE HAD THE BRAKE HANG ON ONE OF THE REAR BRAKES AFTER USING THE PARKING BRAKE. THE PADS STAYED CLOSE TO THE CALIPER AND CAUSED THE ENTIRE ROTOR TO HEAT UP FROM THE EXCESSIVE FRICTION. PADS, ROTORS AND CALIPERS WERE REPLACED LAST WEEK, FULL BRAKE FLUID REPLACEMENT DONE AT DODGE DEALERSHIP THIS WEEK. EVERYTHING CHECKED OUT, NOW CALIPER IS JAMMED. NUMEROUS COMPLAINTS FROM OTHERS ARE ON THE INTERNET FOR THE 2008 - 2012 (AND SOME 2013+) MODEL GRAND CARAVANS DUE TO POORLY DESIGNED REAR BRAKE SYSTEM. *TR

11/15/2013

I PURCHASED THIS PARTICULAR VEHICLE 08/18/12 WITH APPROXIMATELY 17,000 MILES. I WAS TOLD THE BRAKES HAD ALREADY BEEN REPLACED. AFTER DRIVING THE VEHICLE TO APPROXIMATELY 35,000 MILES, I WAS TOLD THE BRAKES NEEDED TO BE REPLACED AGAIN. NOW, AT 60,000 MILES, I'M BEING TOLD, ONCE AGAIN, THAT THE BRAKES NEED TO BE REPLACED. AFTER OWNING MULTIPLE VEHICLES THROUGHOUT MY DRIVING EXPERIENCE (28 YEARS), I HAVE NEVER EXPERIENCED SUCH A RECURRING PROBLEM WITH ANY VEHICLE I'VE EVER OWNED. EXTENSIVE ONLINE RESEARCH REVEALS THAT THIS IS AN ISSUE THE MAJORITY OF DODGE GRAND CARAVAN, CHRYSLER TOWN AND COUNTRY AND VOLKSWAGEN OWNERS HAVE EXPERIENCED AS WELL, AND I WOULD IMAGINE THIS IS NOT THE FIRST COMPLAINT YOU'VE SEEN REGARDING THIS ISSUE? I HAVE NOT CONTACTED THE MANUFACTURER ABOUT THIS ISSUE. I SHOULD ALSO ADD THAT THE BRAKE WORK DONE AT APPROXIMATELY 35,000 MILES WAS DONE BY A FAMILY FRIEND WITH OVER 25 YEARS EXPERIENCE IN THE AUTOMOTIVE REPAIR INDUSTRY, DUE TO AN EXTREMELY HIGH ESTIMATE FROM THE SHOP I CURRENTLY USE. (IN EXCESS OF $650.00). *TR

1/21/2014

I NOTICED A FLUID LEAK IN MY DRIVEWAY AND BASED ON THE RED COLOR I ELIMINATED THE POSSIBILITY THAT IT WAS FROM THE POWER STEERING BECAUSE THE RESERVOIR WAS AT THE MAX LEVEL. I WAS LATER INFORMED THAT THE TRANSMISSION SIDE COVER WAS LEAKING. I SENT THE VEHICLE TO THE DEALER WHERE DYE WAS ADDED AND WAS INFORMED THAT FLUID WAS LEAKING IN THE AREA OF THE BELL HOUSING AND THE TRANSMISSION WOULD REQUIRE DISASSEMBLY TO ASCERTAIN WHAT THE CAUSE IS. *KB ....UPDATED 04/09/12 *BF.

11/30/2011

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT A LOUD NOISED WHEN THE GEAR WAS IN REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE COMPUTER, TRANSMISSION AND THE REVERSE GEAR FAILED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 11,083 AND THE CURRENT MILEAGE WAS 12,000.

7/17/2012

DRIVING IN A SMALL TOWN, MY CHECK ENGINE LIGHT CAME ON. I WAS ON THE LOOKOUT FOR THIS. I AM A MEDICAL COURIER AND WE HAVE 4, MAYBE 5, GRAND CARAVANS OPERATING OUT OF OUR FACILITY. TWO HAVE HAD TO HAVE THE HEADS REPLACED, BOTH WITH THE PENTASTAR V-6. I HAVE THIS ENGINE IN MINE AS WELL . I WAS TOLD BY THE DRIVERS OF THOSE TO WATCH FOR THE CHECK ENGINE LIGHT TO COME ON, AND LAST NIGHT IT DID. SO NOW, IT SEEMS I MAY BE NUMBER THREE. I WOULD CONSIDER MY DRIVING HABITS IN THE DODGE "EASY", PROBABLY 90% OF THE TIME I AM DRIVING RURAL TWO LANE HIGHWAYS AND INTERSTATE. THE WORKDAY IS ABOUT 380 MILES DRIVEN. I DRIVE VERY LITTLE STOP AND GO. I CAN GET 90K MILES OUT OF ORIGINAL BRAKES AND TIRES. I DO USE A VARIETY OF BRANDS OF GAS, BUT I WOULD CONSIDER THEM ALL "BRAND NAME". WE SERVICE OUR VEHICLES AT PROPER INTERVALS, ALL CARAVANS ARE ORDERED TO THE SAME SPEC, BUT THIS CAN DIFFER SLIGHTLY WITH MODEL YEAR. WHILE SEARCHING THE NET, I'VE READ WHERE CHRYSLER IS QUIETLY REPLACING HEADS WITH PROBLEMS. ONE OF MY FELLOW COURIERS RECENTLY HAD THE HEAD WORK DONE AT 80K+ ON HIS DODGE. YOU CAN SEE I AM NOW AT A SIMILAR MILEAGE. OUR FLEET MAN TOLD ME THERE WAS NO INVOICE AND THE ENGINE WAS FIXED FOR FREE AT A CHRYSLER DEALER. IT SHOULD HAVE BEEN- A CYLINDER HEAD SHOULD NOT NEED REPLACEMENT AT 80K+ ON A PROPERLY MAINTAINED VEHICLE. I AM SUBMITTING THIS BECAUSE CHRYSLER IS STATING THIS IS SOME SORT OF RARE (LESS THAN 1%) OCCURRENCE DUE TO AN ODD COMBINATION OF FACTORS, INCLUDING BAD FUEL. I BEG TO DIFFER AS WE HAVE HAD 2 PENTASTAR CARAVANS FIXED AT WORK, AND IT'S LIKELY MINE WILL BE NUMBER 3. THIS IS QUITE REMARKABLE, AND CAN'T BE DISCOUNTED AS SOME SORT OF FLUKE. IT'S NOT COINCIDENCE, IN MY VIEW. IT'S A FLAWED HEAD DESIGN, OR POOR MANUFACTURING. THERE SHOULD BE CORRECTION BEYOND THE FACTORY WARRANTY. *TR

1/6/2013

MY 2012 DODGE GRAND CARAVAN BEEN IN THE SHOP 3 TIMES FOR TRANSMISSION PROBLEMS IT'S NO GOOD. I DON'T KNOW WHAT TO DO ABOUT THIS BUT, I DON'T WANT TO KEEP ON PAYING A CAR NOTE FOR A CAR THAT IS GOING TO GIVE OUT AND ANY GIVING TIME. IT'S NOT GOING TO LAST LONG. I WANT A NEW CAR FREE OF CHARGE. *TR

12/30/2013

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL BECAME STUCK IN OPEN THROTTLE POSITION. THE CONTACT STATED THAT THE VEHICLE BEGAN TO ACCELERATE AND SHE HAD TO UTILIZE THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE FROM ACCELERATING ANY FARTHER. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THEY COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 20,900.

3/8/2013

PASSENGER SIDE SLIDING DOOR RATTLES AS IF OPEN DEALER REPLACE DOOR PANEL DID NOT FIX SAID LEFT SIDE TAILLIGHT WAS CAUSE REPLACE IT DID NOT FIX SAID MANUFACTURER LEFT BRAKE CLIPS OFF BRAKE PADS REPLACE STILL RATTLES TOLD KNOW ITS MY IMAGINATION ALSO TRANSMISSION PROBLEMS MASH GAS EASY TO MAINTAIN SPEED HAVE TO KEEP MASHING ALMOST TO FLOOR BEFORE ANY THING HAPPENS THEN IT DROPS DOWN INTO PASSING GEAR ALMOST MAKING YOU REAR END VEHICLE AHEAD OF YOU SOMETIMES ON TAKE OFF WILL START GOING THEN HESITATE CAUSING A POSSIBLE CRASH SITUATION DEALER SAID TRANSMISSION NEEDED COMPUTER UPDATE THIS MADE IT WORST PUT TWO MORE UPDATE STILL NOT SHIFTING RIGHT HAVE MADE MANUFACTURER AWARE HAVE OPEN STAR CASE WITH THEM STILL CAN NOT GET PROBLEMS RESOLVE HAVE PARKED VAN AT 15685 MILES I FEEL THAT ITS UNSAFE FOR MY WIFE AN GRAND KIDS TO BE IN ! I HAVE SEVERAL MECH DRIVE IT THEY SAY SOMETHING WRONG ALSO. *TR

7/10/2013

I HAVE RECEIVED A SECOND RECALL NOTICE ON MY VAN ; HAVE TAKEN IT IN FOR SERVICE AND ASKED ABOUT HAVING THE ISSUE TAKEN CARE OF BUT, THE DEALERSHIP HAS NOT RECEIVED REPLACEMENT PARTS YET. IT IS NOW THE MIDDLE OF JANUARY 2015 AND THIS NOTIFICATION WAS FIRST ISSUED LAST JUNE!! WHAT IS THE HOLD UP WITH THE PARTS. *TR

1/21/2015

RECEIVED A RECALL NOTICE IN JANUARY 2015, ORIGINAL APPOINTMENT MADE IN FEBRUARY TO HAVE THE REAR QUARTER VENT WINDOW SWITCH REPLACED, NOW I HAVE BEEN ON A WAITING LIST AT JEFF WYLER EASTGATE SINCE BEING TOLD THAT THEIR HAS BEEN 100-50 PEOPLE AHEAD OF ME AND THAT THE DEALER GETS ABOUT 10 OF THE PARTS IN MONTHLY SO MY WAIT COULD BE ANOTHER 5-6 MONTHS. NOT HAVING THE PART KEEPS THE REAR OF THE CAR HOT SO WE CANNOT VENTILATE ALLOWING AIR INTO THE REAR WINDOWS. THIS IS UNACCEPTABLE WHEN SOMEONE INVESTS 20-30 THOUSAND INTO A CAR PURCHASE.

5/18/2015

THIS MORNING THE FIRST THING I NOTICED WAS THAT THE CRUISE CONTROL WOULD NOT WORK. THIS AFTERNOON, I WENT TO A LOCAL HARDWARE STORE, PURCHASED SOME ITEMS THEN WENT TO MY VAN. WHEN OPENING THE DRIVER DOOR, THE DRIVER SIDE AIR BAG DEPLOYED FROM THE STEERING WHEEL. THERE IS NO SIGN OF ANY DAMAGE TO THE OUTSIDE OF THE CAR. I DID NOTICE THAT WHEN I STARTED THE VAN THE WINDSHIELD WIPERS BEGAN BUT I COULD NOT STOP THEM. WHEN THE WRECKER CAME AND THE CAR WAS STARTED, THE WIPERS DID NOT COME ON BY THEM SELVES AGAIN GLAD THAT THIS DID NOT HAPPEN WHEN THE CAR WAS MOVING.. *JS

7/29/2014

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. MA 9/25

8/18/2015

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AS SHE ATTEMPTED TO POSITION THE REAR PASSENGER'S SEAT UPRIGHT, THE HEAD REST SLAMMED DOWN AND INJURED A CHILD PASSENGER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND BUT THEY PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 1,200. THE VIN WAS UNAVAILABLE.

11/20/2012

ON SEVERAL OCCASIONS, THE LATEST BEING TODAY, THE SEATS HAVE ATTACKED PASSENGERS BY SPRINGING FORWARD IN A VERY UNSAVORY MANNER. ON THE REAR BENCH SEAT, THE HEADREST WHEN IN LOCKED MODE WILL RELEASE WITH A FURY ONLY KNOWN TO THE MOST VICIOUS OF CREATION SMASHING INTO THE HEAD OF THE GUEST. THE MIDDLE SEAT HAS AN EQUALLY NASTY VERTICAL EFFECT THAT ALMOST BROKE MY TWEEN'S NOSE TODAY AS SHE WAS ADJUSTING THE SEAT. DODGE NEEDS TO LOOK AT THE SPRING ACTION ON ALL OF THE SEAT COMPONENTS AND RECALL ALL VEHICLES WITH STOW AND GO SEATS AND LESSON THE STRENGTH OF THE SEAT RECLINING SPRINGS. *TR

6/7/2014

ENTIRE ELECTRICAL SYSTEM WENT OUT WHILE TURNING A CORNER. ALL DASH LIGHT CAME ON AND CAR STOPPED RUNNING.

10/5/2015

TRIED TO LEAVE BABYSITTER AFTER 5 MINUTE PICKUP AND VAN WOULDN'T START. NO POWER FOR ANYTHING LIKE BATTERY. CHARGE DID NOT HELP. SLIGHT CLICK WHEN YOU TURN OVER KEY SIMILAR TO STARTER BUT NOT AS LOUD. READ ALL REVIEWS FOR OTHERS AND WITH TIPM FAILURE AND THEIR COMBINED ISSUES SOUNDS LIKE TIPM. NO POWER, WON'T START, SHIFTS ROUGH.

10/14/2015

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (VISIBILITY) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/10/2014

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (VISIBILITY). THE CONTACT MENTIONED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE.

11/17/2014

WHILE DRIVING ALONG THE HIGHWAY AT NIGHT, I TURNED OFF THE HIGH BEAMS BECAUSE OF AN APPROACHING CAR. THE MULTIFUNCTION SWITCH INSTANTLY FAILED; I WAS UNABLE TO ACTIVATE THE HIGH BEAMS AGAIN, MY DIRECTIONAL SIGNALS DID NOT WORK AND THE WINDSHIELD WIPERS BEGAN TO WIPE INCESSANTLY. I CONSIDER THIS TO BE A SAFETY-RELATED DEFECT, BECAUSE I COULD NOT SIGNAL MY INTENTIONS TO OTHER DRIVERS, NOR COULD I USE THE HIGH BEAMS TO IMPROVE VISIBILITY. ON A TWO-YEAR-OLD VAN WITH ONLY 89,000 MILES, THIS FAILURE SEEMS PREMATURE. *TR

11/8/2014

DOCUMENTED SEVERAL TIMES SINCE 2013, THIS VAN HAS HAD PROBLEMS WITH THE FOLLOWING: SPEEDOMETER DOES NOT READ, GAUGES DO NOT READ, WINDSHIELD WIPERS TURN ON, ALL WARNING LIGHTS READ, HEADLIGHTS DO NOT WORK, A/C DOES NOT WORK; THEN ALL TURN OFF RANDOMLY AND INTERMITTENTLY TURN BACK ON AND OFF AGAIN. IN MAY 2014, THE VAN HAD TRANSMISSION ISSUES WHERE IT WOULD NOT SHIFT OUT OF LOW GEAR AND DRIVER HAD TO TWICE SHIFT INTO NEUTRAL AND BACK INTO DRIVE TO SHIFT PROPERLY. 6 REPAIR ATTEMPTS WERE MADE ON THE VAN BEGINNING IN MAY 2013 AND ENDING IN JULY 2013 WITH NO SUCCESS ON REPAIRS. THE VAN WAS STILL UNDER WARRANTY SO REPAIR WAS FREE OF CHARGE. REPLACEMENT OF THE TIPM WAS TWICE ATTEMPTED BUT FAILED BECAUSE OF THE FAULTY 2012 TIPMS. THIS VAN IS USED BY RSVP, A FEDERALLY FUNDED NATIONWIDE NON-PROFIT, TO TRANSPORT SENIOR VOLUNTEERS TO THEIR WORK SITES. THIS VAN HAS THE POTENTIAL TO PUT PEOPLE INTO A DANGEROUS CRASH AND NEEDS CHRYSLER TO REPAIR THE TIPMS IMMEDIATELY. *TR

11/20/2014

DRIVER AND PASSENGER DOORS MISALIGNED TO THE POINT THAT THE GAPS OUTWARD MADE THE DOOR APPEAR AJAR, WATER ENTERS EXCESSIVELY AROUND FRAME, HOWEVER DOES NOT ENTER INSIDE THE VAN. THE FIRST ATTEMPT ON 7/5/2012 BY THE DEALER WAS TO ADJUST THE STRIKE PLATE WHICH CAUSED THE BOTTOM OF THE DOORS TO BE EXCESSIVELY INWARD. I HAVE BEEN SCHEDULED TO HAVE ALL 4 DOORS REALIGNED NEXT WEEK. WHAT IS MY RECOURSE IF THIS PROBLEM IS NOT FIXED PROPERLY ? PURCHASE DATE 6/15/2012 CURRENTLY HAS 935 MILES. DEALER STATES IT IS A MANUFACTURE DEFECT AND THAT THEY ASSURE ME THE VEHICLE WAS NOT DAMAGED DURING TRANSPORT. *TR

7/5/2012

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR LIFTGATE INDEPENDENTLY RELEASED OPEN NUMEROUS TIMES. THE FAILURE OCCURRED WHILE THE VEHICLE WAS STATIONARY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES WHERE THE COMPUTERIZED SYSTEM WAS UPDATED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

7/5/2013

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN EQUIPPED WITH KUMHO KH25 TIRES, SIZE 235/60R/16. THE CONTACT STATED THAT THE DRIVER FRONT AND REAR TIRES FLATTENED WITHIN A WEEK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN INSPECTED THE TIRES AND STATED THAT AIR WAS ESCAPING FROM THE SEAMS ON THE SIDES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO HAVE THE DEALER RETURN THE TIRES IN ORDER TO RECEIVE A CREDIT. THE TIRES WERE REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 39,000. THE DOT WAS NOT AVAILABLE.

1/22/2013

PURCHASED YOKOHAMA AVID ASCEND TIRE IN APRIL 2013 BASED ON 80000 MILE TREAD WARRANTY. I NOTICED WHAT LOOKED LIKE DRY ROT CRACKING AND TIRES VIBRATED AT HIGHWAY SPEED. BROUGHT TO TIRE DEALER. THEY REBALANCED TIRES AND SAID TO COME BACK IF CONDITION GOT WORSE. DROVE ABOUT 400 MILES TO BEACH AND BACK. ON WAY BACK HOME VIBRATION CAME BACK. NOTICED AN ACTUAL SPLIT ABOUT 1/8 INCH WHERE TREAD MEETS THE SIDEWALL. TIRE DEALER REPLACED TWO TIRES ON A PRORATED BASIS ACCORDING TO YOKOHAMA. FRONT TIRES ALSO EXHIBITED FAR MORE PRONOUNCED WEAR THAN REARS DESPITE PROPER INFLATION. NOT HAPPY THAT I HAD TO PAY ANYTHING DUE TO MANUFACTURING DEFECT BUT I WAS NOT GOING TO RISK AN ACTUAL BLOWOUT. *TR

8/27/2014

HUMMING NOISE COMING FROM THE REAR OF THE VEHICLE. TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT BOTH REAR WHEEL BEARINGS NEED TO BE REPLACED. I HAVE NEVER HAD TO REPLACE WHEEL BEARING ON A CAR MUCH LESS AFTER ONLY 43,500 MILES. *TR

5/12/2014

PURCHASED THIS VEHICLE IN SEPT 2013, IMMEDIATELY THE SECOND ROW, PASSENGER-SIDE SEATBEALT DOES NOT PROPEL BACK. THE SELLER OF THE VEHICLE, DIRECTED ME TO A MECHANIC TO REPAIR IT BUT SHORTLY AFTER IT OCCURED AGAIN. LESS THAN A YEAR AFTER PURCHASE, THE FUSE/MOTOR ON THE DRIVER'S SEAT JUST STOPPED AND THE SEAT IS UNABLE TO BE ADJUSTED. LAST WEEK, WENT FOR REPAIRS TO FRONT WHEEL BEARING (TIRE POPPED DIRECTLY OFF) AND WAS ADVISED THE REAR WHEEL BEARING WILL ALSO NEED TO BE REPLACED. CANNOT TELL IF ANY OF THESE ARE NORMAL WEAR AND TEAR OR MALFUNCTIONS WITH THE VEHICLE, ESPECIALLY SINCE I HAVE ONLY HAD IT FOR 2 YEARS.

11/17/2015

VEHICLE HAS ROUGHLY 36000 MILES, WHEN BRAKING THE STEERING SHAKES HARD, VIBRATING. WORRIED ONE DAY ONE OF MY TIRES IS GOING TO FALL OFF OR THE STEERING STOP WORKING AND LOOSE CONTROL OF THE VEHICLE. EVEN DODGE HAS ISSUED A TECHNICAL SERVICE BULLETIN FOR THIS EXACT PROBLEM, THE DEALERSHIP WON'T DO ANYTHING ABOUT IT BECAUSE THEY SAY IT IS NOT COVERED UNDER WARRANTY BUT ADMITS THAT IT IS A DESIGN FLAW WITH THE VEHICLE BEING BUILT WITH SUBSTANDARD PARTS. *TR

6/25/2014

1. VEHICLE DRAGS TO THE RIGHT. 2. ENGINE LOSES POWER AT TIMES 45MPH AND OR 60 MPH 3. IT SEEMS THERE IS GEAR SHIFT PROBLEM BASED ON ITEM 2. STEVENS CREEK CHRYSLER JEEP DODGE, 4100 STEVENS CREEK BLVD, SAN JOSE, CA 95129 I HAVE TAKEN IT TO DEALERSHIP SEVERAL TIMES AND LATEST BEING: 8/20/2014 INVOICE #184949 MILEAGE :6669 THEY DID FIND THE PROBLEM AND DID SUSPENSION REPAIRS. THEY SAY THEY WERE UNABLE DUPLICATE PROBLEM OF LOSING POWER - IT SEEMS THEY DID NOT DO TEST DRIVE AT ALL OBVIOUSLY FROM MILEAGE RECORD! I TOOK IT AGAIN WITH SAME COMPLAINT ON 11/12/2014 AND THEY SAY EVERYTHING LOOKS OKAY IT IS JUST ROAD CROWNING ON THE RIGHT LANE CAUSES IT. AGAIN THEY COULD NOT FIND OR DUPLICATE LOSS OF POWER AND SHIFTING. I AM TERRIBLY AFRAID OF DRIVING THIS VEHICLE WITH FAMILY AND FRIENDS EVEN THOUGH MILEAGE IS LESS THAN 9000 MILES IN 3 YEARS. WARRANTY EXPIRES ON 7/21/2015. PLEASE HELP ME TO RESOLVE THESE ISSUES AND SAFETY OF DRIVER AND PASSENGERS. *TR

11/26/2014

WHILE DRIVING ALONG THE HIGHWAY AT NIGHT, I TURNED OFF THE HIGH BEAMS BECAUSE OF AN APPROACHING CAR. THE MULTIFUNCTION SWITCH INSTANTLY FAILED; I WAS UNABLE TO ACTIVATE THE HIGH BEAMS AGAIN, MY DIRECTIONAL SIGNALS DID NOT WORK AND THE WINDSHIELD WIPERS BEGAN TO WIPE INCESSANTLY. I CONSIDER THIS TO BE A SAFETY-RELATED DEFECT, BECAUSE I COULD NOT SIGNAL MY INTENTIONS TO OTHER DRIVERS, NOR COULD I USE THE HIGH BEAMS TO IMPROVE VISIBILITY. ON A TWO-YEAR-OLD VAN WITH ONLY 89,000 MILES, THIS FAILURE SEEMS PREMATURE. *TR

11/8/2014

TRIED TO LEAVE BABYSITTER AFTER 5 MINUTE PICKUP AND VAN WOULDN'T START. NO POWER FOR ANYTHING LIKE BATTERY. CHARGE DID NOT HELP. SLIGHT CLICK WHEN YOU TURN OVER KEY SIMILAR TO STARTER BUT NOT AS LOUD. READ ALL REVIEWS FOR OTHERS AND WITH TIPM FAILURE AND THEIR COMBINED ISSUES SOUNDS LIKE TIPM. NO POWER, WON'T START, SHIFTS ROUGH.

10/14/2015

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND BECAME STUCK CAUSING THE VEHICLE TO INCREASE IN SPEED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,700. UPDATED 3/13/15 *CN

12/30/2014

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH AND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE PEDAL INDEPENDENTLY DEPRESSED FURTHER AND THE SPEED SUDDENLY INCREASED. ON ANOTHER OCCASION, THE PEDAL BECAME STUCK AND THE PEDAL HAD TO BE DEPRESSED IN ORDER TO RELEASE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT TAKEN TO A MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,500.

3/31/2015

AFTER HAVING TROUBLE USING THE KEY TO START THE VEHICLE FOR A COUPLE DAYS MY CAR JUST TURNED OFF WHILE TRAVELING AT 70 MILES PER HOUR. DEFINITELY AN ELECTRICAL PROBLEM. THE CAR JUST SHUT OFF AS IF I TURNED IT OFF WITH THE KEY.[NO DASH LIGHTS OR RADIO] I WAS ABLE TO COAST AND MOVE THE SHIFT LEVER TO THE NEUTRAL POSITION AND RESTART THE CAR AND PROCEED. THIS IS A DANGEROUS PROBLEM. THE DEALER COULD NOT HELP ME BECAUSE NOTHING WAS STORED IN THE COMPUTER ABOUT THE INCIDENT. REALLY? THE NEXT DAY I WAS DRIVING AND TAPPED THE KEY AND THE CAR SHUT DOWN AGAIN. SAME IGNITION SWITCH RECALLED BE GM? SOMEBODY BETTER FIGURE THIS OUT. THE DEALER DID NOT AGREE OR DISAGREE WITH MY BELIEF THAT THE IGNITION SWITCH WAS THE CULPRIT. I AM AFRAID OF MY WIFE DRIVING THIS CAR. IF THIS WERE TO HAPPEN TO AN UNEXPERIENCED DRIVER NOT REALIZING THAT STEERING WILL BE DIFFICULT AND ONLY A COUPLE MORE PUMPS LEFT FOR THE POWER BRAKES, IT WOULD BE CATASTROPHIC. AGAIN, SOMEBODY HAS TO TAKE OWNERSHIP OF THIS PROBLEM AND FIX IT BEFORE SOMEONE IS INJURED.

2/25/2015

I WAS ENTERING ON A BUSY INTERSTATE WHEN MY 2012 DODGE GRAND CARAVAN R/T GOT TO ABOUT 50+ MPH THE GAS PEDAL KEPT ACCELERATING AND WOULD NOT STOP THE RPM GAGE HIT 6 THE ONLY WAY I GOT IT TO STOP WAS TO PUT THE VEHICLE IN NEUTRAL AND PULL OF THE ROAD THE RMP'S KEPT GOING AS DID THE ENGINE I TURNED THE VAN OFF IN NEUTRAL AND PUT IT IN PARK. WHEN I STARTED THE VAN BACK UP IT INSTANTLY STARTED DOING THE SAME THING IN PARK. I TURNED THE VAN BACK OFF AND WAITED ABOUT 5 MINUTES AND WHEN I RESTARTED THE VAN IT SEEMED NORMAL. TOOK IT TO THE DEALERSHIP THAT DAY ON A SATURDAY THEY CALLED ME MONDAY AND SAID IT HAPPENED WITH THEIR TECHNICIANS DRIVING AND HE REMOVED THE FLOOR MAT THAT HAD BEEN IN THERE FOR 2 AND A HALF YEARS AND IT WAS FINE THEY TOLD ME THE FLOOR MAT GOT STUCK UNDER THE PEDAL! COMMON SENSE SAYS IT WOULD STOP THE PEDAL FROM BEING PUSHED DOWN NOT PULL THE PEDAL TO THE FLOOR. BUT WHAT DO I KNOW RIGHT!?!?!?! I AM JUST A FEMALE AND MOTHER TO 2 SMALL CHILDREN WHO WERE WITH ME WHEN IT HAPPENED. IT DID THIS AGAIN WITH MY HUSBAND DRIVING ON A 6 LANE ROAD WHEN HE PULLED OUT FROM A STOP. THIS TIME THE FLOOR MAT HAD NOT BEEN THERE. CHRYSLER NEEDS TO DO SOMETHING ABOUT THIS MATTER BEFORE A RUN AWAY VEHICLE KILLS SOMEONE! THEY KEEP TELLING ME THEY HAVE NO IDEA WHAT THE PROBLEM IS CAUSED FROM BECAUSE NO CODES COME UP ON DIAGNOSTICS. HOWEVER IF YOU SEARCH THE ISSUE ONLINE IT POINTS TO THE TIPM AND THE FUEL PUMP NOT SHUTTING OFF. THE SAFETY ISSUE OF THIS IS PRETTY SEVERE IF YOU ASK ME. A VEHICLE THAT ACCELERATES ON ITS OWN IS PRETTY SERIOUS AND DANGEROUS NOT ONLY FOR MY FAMILY BUT TO THE GENERAL PUBLIC AS WELL! I DO NOT WANT TO JUST GET RID OF THE VEHICLE IT IS THE FIRST BRAND NEW VEHICLE MY FAMILY HAS OWNED AND EVEN PURCHASED THE EXTENDED WARRANTY WITH THE HOPES OF KEEPING THE VEHICLE FOR AT LEAST 6 YEARS AND NOW THIS IS NOT A SAFE FAMILY VEHICLE! PLEASE HELP WITH THIS ISSUE!

6/26/2015

I HAVE A TRANSMISSION MANUFACTURING DEFECT THAT SHOULD BE AFFORDED THE SAME CONSUMER PROTECTION AS THE 2012 GRAND CARAVANS WITH ENGINE SLUDGE. MY PUMP AND AXLE SEALS BEGAN LEAKING WHILE I WAS DRIVING AT 45 MPH. I DIDN'T NOTICE UNTIL 20 MILES WERE ON THE ODOMETER. THE DEALERSHIP REFUSED TO EXAMINE IT BEFORE I HAD TO RELEASE IT TO AMS VANS FOR WHEELCHAIR CONVERSION. IT WAS RETURNED TO ME WITH 36 MILES ON THE ODOMETER AND IT WAS LEAKING DURING THE ADDITIONAL 16 MILES. UNLESS CHRYSLER IS WILLING TO PROVIDE DOCUMENTATION THAT THIS TRANSMISSION CANNOT BE DAMAGED BY RUNNING IT WITHOUT FLUID IT SHOULD HAVE BEEN REPLACED UNDER THE 5 YEAR 50,000 MILE DRIVE TRAIN WARRANTY. BUT CHRYSLER AND THE DEALERSHIP HAVE REFUSED TO DO SO, REPLACING ONLY THE FLUID AND SEALS AND LEAVING ME WITH A DAMAGED TRANSMISSION ON MY NEW VEHICLE. THIS LEAK WAS DOCUMENTED BY MORE THAN ONE TECHNICIAN NOT WORKING FOR CHRYSLER OR THE DEALERSHIP WHERE IT WAS PURCHASED. UPDATED 04/13/12 *BF..UPDATED IVOQ 04/19/12 UPDATED 04/24/12......UPDATED 05/15/12 * LJ THE CONSUMER STATED THE CHECK ENGINE LIGHT DID NOT ILLUMINATE AND THE VEHICLE IS NOT BEING DRIVEN, BECAUSE OF THE LOSS OF TRANSMISSION FLUID WHICH WAS INSTALLED AT THE CHRYSLER MANUFACTURING PLANT FOR THE PURPOSE OF LUBRICATION AND COOLING THE COMPONENTS, WHICH REDUCED ANY POSSIBILITY OF PROTECTING THE MOVING PARTS AND SEALS. THEREFORE, THE TRANSMISSION IS AS UNSAFE AS THE 2012 DODGE CARAVAN ENGINES THAT ARE BEING REPLACED UNDER RECALL FOR SLUDGE. UPDATED IVOQ 05/22/12 UPDATED 05/24/12 *BF *TR UPDATED 01/27/15*JB UPDATED IVOQ 05/24/12 UPDATED 05/25/12 UPDATED 06/14/2012 *JS UPDATED UPDATED 06/28/12*LJ..UPDATED 06/29/12. *JB..UPDATED 12/11/12 *BF.....UPDATED 12/19/12 *BF

4/3/2012

PASSENGER SIDE SLIDING DOOR RATTLES AS IF OPEN DEALER REPLACE DOOR PANEL DID NOT FIX SAID LEFT SIDE TAILLIGHT WAS CAUSE REPLACE IT DID NOT FIX SAID MANUFACTURER LEFT BRAKE CLIPS OFF BRAKE PADS REPLACE STILL RATTLES TOLD KNOW ITS MY IMAGINATION ALSO TRANSMISSION PROBLEMS MASH GAS EASY TO MAINTAIN SPEED HAVE TO KEEP MASHING ALMOST TO FLOOR BEFORE ANY THING HAPPENS THEN IT DROPS DOWN INTO PASSING GEAR ALMOST MAKING YOU REAR END VEHICLE AHEAD OF YOU SOMETIMES ON TAKE OFF WILL START GOING THEN HESITATE CAUSING A POSSIBLE CRASH SITUATION DEALER SAID TRANSMISSION NEEDED COMPUTER UPDATE THIS MADE IT WORST PUT TWO MORE UPDATE STILL NOT SHIFTING RIGHT HAVE MADE MANUFACTURER AWARE HAVE OPEN STAR CASE WITH THEM STILL CAN NOT GET PROBLEMS RESOLVE HAVE PARKED VAN AT 15685 MILES I FEEL THAT ITS UNSAFE FOR MY WIFE AN GRAND KIDS TO BE IN ! I HAVE SEVERAL MECH DRIVE IT THEY SAY SOMETHING WRONG ALSO. *TR

7/10/2013

THE BRAKES CALIPERS/BRAKES ARE SEIZING UP, AFTER COMPLETE REPLACEMENT OF ALL BRAKE COMPONENTS, THIS PROBLEM RECURRED IN LESS THAN 5000 MILES, AT THE SAME TIME, THE AXLE BOLTS WERE LOOSE AND THE CAR BECAME VERY UNSTABLE. *TR

4/5/2014

MY VEHICLE WAS PARKED IN MY DRIVEWAY ABOUT 50 FEET AWAY FROM THE ROAD AT APPRX 11:00 AM 5/3/2014 WHEN ME AND MY HUSBAND HEARD A POP LOOKED OUTSIDE TO SEE THAT MY REAR WINDSHIELD EXPLODED. MY SIDE VENTS WHERE BOTH OPEN ON THE VEHICLE AND IT WAS NOT DRIVEN SINCE 5/2/2014 AT 12:30 PM. THEN WAS PARKED FROM THERE ON. POLICE CAME BY AND SAW NO FOUL PLAY. *TR

5/3/2014

IT SHAKES RATTLES , RIDES LIKE FREIGHT TRUCK NOT SMOOTH RIDING AT ALL AIR COMES AROUND ALL DOORS DUST ALSO , DOORS RATTLE LIKE THEY WERE NOT SHUT PROPERLY THE VAN WHISTLES AT VARIOUS TIMES SOUNDS LIKE COMING FROM MOTOR OR FRONT OF VAN UNDER HOOD SOMEWHERE MIDDLE SEATS DO NOT FOLD DOWN INTO THE COMPARTMENT AS SHOWS TO BE STOW A WAY SEATS IT REAL SHAKES BOUNCES LIKE NO SHOCKS ON IT NOT SMOOTH RIDING LIKE THE DEMO VANS I TEST DROVE AND IS REALLY LOAD ON INSIDE FROM OUT SIDE VAN FROM OTHER NOISES AND WIND I HAVE HAD IT INTO THE DEALER 2 TIMES FOR THIS I HAD LESS THAN 10,000 MILES FIRST TIME AND IT RODE AS IF THE VAN WAS 200,000 MILES AND OVER 10 YEARS OLD THEY STATED THEY FIXED IT BUT IT WAS NOT. IT HAS BEEN THIS WAY SINCE THE DAY WE BOUGHT IT DEALER SAYS IT GETS BETTER AFTER 2 OR 3 THOUSAND MILES OR FIRST OIL CHANGE BUT IT HAS NOT NOW IT HAS THE WHISTLE THING GOING ON BOUGHT THE VAN MAY 22 2012 PAID ALMOST $30,000. FOR IT EXPECT FOR THIS KIND OF MONEY IT WOULD RIDE SMOOTHER LIKE THE DEMOS I TEST DROVE I AM VERY DISAPPOINTED IN IT . A FRIEND ASKED ABOUT BUYING A NEW ONE LIKE MINE (SHE HAS HANDICAP CHILD) I TOLD HER TO BUY KIA INSTEAD IT WOULD RIDE BETTER . IT WOULD BE BETTER IF DEALERSHIP HAD NOT LIED ALSO THEY WERE SUPPOSE TO REFUND THE $900. EXCISE TAX IF I BOUGHT IT THAT DAY AND STILL HAD TO WAIT OVER A WEEK FOR THE DELIVERY TO DEALER BEFORE I GOT MY VAN. *TR

5/5/2014

CPCS: I1440342A. CAR CHARGER. CONSUMER STATED SHE HAD THE CHARGER PLUGGED INTO THE OUTLET IN HER 2012 DODGE GRAND CARAVAN, AN IT STARTED SMOKING WITH NO DEVICE PLUGGED INTO IT. *LN

5/13/2014

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR SLIDING DOORS CLOSED INDEPENDENTLY AND STRUCK A PASSENGER. THE CONTACT WAS CONCERNED THAT A PASSENGER MIGHT SUSTAIN INJURIES DUE TO THE FAILURE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. UPDATED 3/13/15*CN THE CONSUMER STATED THE LIFT GATE CAME DOWN WHILE SHE WAS STANDING UNDER IT. UPDATED 03/26/15*JB

12/30/2014

I RECEIVED A SAFETY RECALL LETTER FOR REAR QUARTER VENT WINDOW SWITCH, MAY GET OVERHEATED AND HAVE FIRE SO TOOK IT TO THE SHERMAN DODGE THEY DISCONNECTED THE SWITCH AND TOLD THEY LET ME KNOW WHEN THE PARTS ARRIVE, ITS BEEN ALMOST 5 MONTHS THEY HAVE NOT CALLED AND WHEN I CALL THEY SAY THE PARTS ARE NOT THERE. *TR

1/3/2015

OUR PASSENGER SIDE AND REAR HEATING SYSTEM WILL NOT SHUT OFF. IT CONTINUES TO BLOW FULL BLAST REGARDLESS OF ANY ACTION WE TAKE. THIS WAS THE FIRST DAY WE DID NOT NEED HEAT SINCE WE BOUGHT THE CAR THIS PAST FALL, SO WE WERE UNAWARE OF THE ISSUE. IT CONTINUES TO HAPPEN. THERE ARE THOUSANDS OF SIMILAR COMPLAINTS ONLINE AND NO RECALL HAS BEEN ORDERED. WHY? *TR

4/5/2015

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE BATTERY LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. SHORTLY AFTERWARDS, THE TRACTION CONTROL, ABS, AND AIR BAG LIGHTS ILLUMINATED AND THE RPMS FLUCTUATED WHILE DRIVING 5 MPH. THE VEHICLE STALLED AND WAS NOT ABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE ALTERNATOR WOULD NEED BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

11/5/2015