2014 Dodge Charger Owner Complaints

Complaint Summary
The 2014 Dodge Charger has 522 reported complaints.
- Top issues involve electrical system and steering.
Reliability Score
Reliability Score
Based on 522 complaints
Most Frequent Issues
ELECTRICAL SYSTEM
105 20.1%
STEERING
62 11.9%
ENGINE
61 11.7%
POWER TRAIN
58 11.1%
UNKNOWN OR OTHER
44 8.4%
Quick Insights
The top category is ELECTRICAL SYSTEM, accounting for 20.1% of all complaints.
Owners have reported issues across 43 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
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What owners keep reporting on the 2014 Dodge Charger
The 2014 Dodge Charger has 522 owner complaints in this dataset. ELECTRICAL SYSTEM is the most common complaint category, representing about 20% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2014 Dodge Charger are ELECTRICAL SYSTEM (105), STEERING (62), ENGINE (61).
Are these complaints a serious red flag?
Potentially. 331 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2014 Dodge Charger?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 31 of 31 systems
ELECTRICAL SYSTEM
61 Reports24% of totalPreviewing the first 2 complaint summaries.
ENGINE LIGHT CAME ON WHILE DRIVING. TOOK IT IN FOR SERVICE AND DEALER STATED THAT IT'S AN O2 SENSOR MALFUNCTION. DEALER HAD THE CAR FOR 2 DAYS. THEY CLAIMED THAT THEY REPLACED ALL O2 SENSORS. ENGINE LIGHT CAME ON AGAIN AFTER 1 WEEK. TOOK IT BACK TO THE SAME DEALER AND THEY STATED THAT THE SOFTWARE HAD TO BE UPGRADED. AFTER 3 DAYS, CHECK ENGINE LIGHT CAME ON AGAIN. TOOK IT BACK TO THE SAME DEALER AND THEY STATED THAT THE WIRING HARNESS HAS TO BE CHANGE. SERVICE PERSON SAID THAT HE WOULD HAVE TO ORDER PARTS AND AS SOON AS IT ARRIVES. HE WILL CONTACT US. AFTER 4 DAYS, WE CALLED THE DEALERSHIP AND THEY SAID THAT THE SERVICE PERSON THAT TOOK CARE OF US FROM DAY 1 HAD BEEN TERMINATED. SPOKE TO A NEW SERVICE PERSON AND HE STATED THAT HE 'S NOT AWARE OF THIS PROBLEM. WE INSISTED THAT THE CAR BE DIAGNOSE AS SOON AS POSSIBLE AND GAVE US AN APPOINTMENT ON 7/19/14. IN THE MEAN TIME, THE CAR CANNOT BE DRIVEN TOO FAR. PERFORMANCE OF THE CAR IS VERY ERRATIC AND WOULD FEEL THAT IT WOULD SHUT OFF. ALTHOUGH, SERVICE PERSON STATED THAT IS OK TO BE DRIVEN. *TR
7/18/2014
THE VEHICLE WAS PARKED AND UNOCCUPIED AT A CAR DEALERSHIP WHEN A FIRE STARTED IN THE INTERIOR CAB. THE WHOLE INTERIOR OF THE VEHICLE IS SEVERLY DAMAGED. THE VEHICLE IS AT AMTX SERVICES INC. *TR
9/26/2014
ENGINE
30 Reports12% of totalPreviewing the first 2 complaint summaries.
MY VEHICLE IS A 2014 DODGE CHARGER RT MAX AWD WITH A TRANSMISSION PROBLEM...DURING 3-4 UPSHIFT CHECK ENGINE LIGHT WAS PRODUCED WHILE DRIVING BETWEEN 30-40MPH. TAKEN AND SERVICED AT MARINO CJD IN CHICAGO ON 6/2/14. VALVEBODY ASSEMBLY REPLACED. ON 6/3/14 DURING 3-4 UPSHIFT BETWEEN 35-45MPH CHECK ENGINE LIGHT PRODUCED AGAIN AND ENGINE POWER LOST FOR 6 SECONDS AND THEN REGAINED. TAKEN FOR SERVICE AGAIN TO MARINO CJD. TECHNICIAN RELATED SAME PROBLEM AGAIN. CHRYSLER MAIN OFFICE INSTRUCTED DEALERSHIP NOT TO REPLACE THE VALVEBODY ASSEMBLY AGAIN AS THE PROBLEM WILL HAPPEN AGAIN. CHRYSLER MAIN OFFICE AWARE OF THE EXISTING PROBLEM IN SIMILAR VEHICLES AS WELL AND STATED NO SOLUTION AVAILABLE AT THIS TIME. TECHNICIAN AT DEALERSHIP RELATED VEHICLE UNSAFE TO DRIVE. NO RECALL HAS BEEN ISSUED BY CHRYSLER. CHRYSLER TOLD THE DEALERSHIP TO CLEAR THE CHECK ENGINE LIGHT CODE AND GIVE ME BACK THE VEHICLE KNOWING FULL WELL THE VEHICLE IS UNSAFE TO DRIVE IN THE CONDITION ITS IN. VEHICLE STILL AT MARINO DEALERSHIP SITTING IN THE LOT. PLEASE LOOK INTO THE PROBLEM AS CHRYSLER DOESN'T CARE THAT I AM WITHOUT A VEHICLE THAT I PURCHASED 2 MONTHS AGO. *TR
6/9/2014
THE CHECK ENGINE LIGHT CAME ON, CALLED THE DEALER AND HE SAID BRING IT IN AND WE DID. THEY RAN ALL KINDS OF TEST ON THE ENGINE AND THEY DETERMINED THAT THE CAM SHAFT WAS BAD. THE DEALER WAS IN CONTACT WITH CHRYSLER HEADQUARTERS ,THERE DECISION WAS TO REPLACE THE ENTIRE ENGINE. *TR
8/7/2014
POWER TRAIN
30 Reports12% of totalPreviewing the first 2 complaint summaries.
MY VEHICLE IS A 2014 DODGE CHARGER RT MAX AWD WITH A TRANSMISSION PROBLEM...DURING 3-4 UPSHIFT CHECK ENGINE LIGHT WAS PRODUCED WHILE DRIVING BETWEEN 30-40MPH. TAKEN AND SERVICED AT MARINO CJD IN CHICAGO ON 6/2/14. VALVEBODY ASSEMBLY REPLACED. ON 6/3/14 DURING 3-4 UPSHIFT BETWEEN 35-45MPH CHECK ENGINE LIGHT PRODUCED AGAIN AND ENGINE POWER LOST FOR 6 SECONDS AND THEN REGAINED. TAKEN FOR SERVICE AGAIN TO MARINO CJD. TECHNICIAN RELATED SAME PROBLEM AGAIN. CHRYSLER MAIN OFFICE INSTRUCTED DEALERSHIP NOT TO REPLACE THE VALVEBODY ASSEMBLY AGAIN AS THE PROBLEM WILL HAPPEN AGAIN. CHRYSLER MAIN OFFICE AWARE OF THE EXISTING PROBLEM IN SIMILAR VEHICLES AS WELL AND STATED NO SOLUTION AVAILABLE AT THIS TIME. TECHNICIAN AT DEALERSHIP RELATED VEHICLE UNSAFE TO DRIVE. NO RECALL HAS BEEN ISSUED BY CHRYSLER. CHRYSLER TOLD THE DEALERSHIP TO CLEAR THE CHECK ENGINE LIGHT CODE AND GIVE ME BACK THE VEHICLE KNOWING FULL WELL THE VEHICLE IS UNSAFE TO DRIVE IN THE CONDITION ITS IN. VEHICLE STILL AT MARINO DEALERSHIP SITTING IN THE LOT. PLEASE LOOK INTO THE PROBLEM AS CHRYSLER DOESN'T CARE THAT I AM WITHOUT A VEHICLE THAT I PURCHASED 2 MONTHS AGO. *TR
6/9/2014
ENGINE LIGHT CAME ON WHILE DRIVING. TOOK IT IN FOR SERVICE AND DEALER STATED THAT IT'S AN O2 SENSOR MALFUNCTION. DEALER HAD THE CAR FOR 2 DAYS. THEY CLAIMED THAT THEY REPLACED ALL O2 SENSORS. ENGINE LIGHT CAME ON AGAIN AFTER 1 WEEK. TOOK IT BACK TO THE SAME DEALER AND THEY STATED THAT THE SOFTWARE HAD TO BE UPGRADED. AFTER 3 DAYS, CHECK ENGINE LIGHT CAME ON AGAIN. TOOK IT BACK TO THE SAME DEALER AND THEY STATED THAT THE WIRING HARNESS HAS TO BE CHANGE. SERVICE PERSON SAID THAT HE WOULD HAVE TO ORDER PARTS AND AS SOON AS IT ARRIVES. HE WILL CONTACT US. AFTER 4 DAYS, WE CALLED THE DEALERSHIP AND THEY SAID THAT THE SERVICE PERSON THAT TOOK CARE OF US FROM DAY 1 HAD BEEN TERMINATED. SPOKE TO A NEW SERVICE PERSON AND HE STATED THAT HE 'S NOT AWARE OF THIS PROBLEM. WE INSISTED THAT THE CAR BE DIAGNOSE AS SOON AS POSSIBLE AND GAVE US AN APPOINTMENT ON 7/19/14. IN THE MEAN TIME, THE CAR CANNOT BE DRIVEN TOO FAR. PERFORMANCE OF THE CAR IS VERY ERRATIC AND WOULD FEEL THAT IT WOULD SHUT OFF. ALTHOUGH, SERVICE PERSON STATED THAT IS OK TO BE DRIVEN. *TR
7/18/2014
STEERING
18 Reports7% of totalPreviewing the first 2 complaint summaries.
WHILE TRAVELING ON THE FREEWAY (IN THE LANE NEXT TO THE CARPOOL LANE) THE CAR IMMEDIATELY PULLED TO THE EXTREME LEFT CAUSING ME TO CRASH INTO THE CENTER DIVIDER. DURING THIS TIME, I HAD NO CONTROL OVER THE VEHICLE. WHEN I WAS FINALLY ABLE TO COME TO A COMPLETE STOP, THE TIRE WAS PULLED BACK NEXT TO THE FRONT DRIVER DOOR, BUT STILL UPRIGHT AND HEADED FORWARD. YOU COULD SEE WHERE THE TIRE HAD BEEN SPINNING AGAINST THE BODY OF THE CAR. (THESE ARE KNOWN SYMPTOMS OF A FAILED BALL JOINT) UNFORTUNATELY, THE COMPLETE TIRE ASSEMBLY WAS RIPPED OFF AS IT WAS LOADED ONTO THE TOW TRUCK. CHRYSLER HAS SINCE RULED THAT THE ACCIDENT WAS CAUSED BY MY "MISUSE/ABUSE" OF THE VEHICLE. HOWEVER, IT WAS ONLY 4 MONTHS OLD AND VERY WELL TAKEN CARE OF. A TOTAL OF $13,000 OF DAMAGE WAS DONE TO CAR, OF WHICH THEY HAVE PLACED THE BLAME SOLELY ON ME; BASED OFF OF PHOTOS THAT I TOOK AFTER THE ACCIDENT. I WAITED THREE WEEKS FOR THEM TO SEND AN INVESTIGATOR OUT TO LOOK AT MY CAR... HE NEVER SHOWED UP. THE REPAIR WORK WAS STARTED ON MY VEHICLE WITHOUT MY AUTHORIZATION. (COVER UP??) THE BODY SHOP (WHICH IS AT THE DODGE DEALERSHIP WHERE I INITIALLY PURCHASED THE CAR) HAS SINCE ADVISED ME TO LET THEM FINISH THE REPAIR WORK, AND ATTEMPT TO TRADE THE CAR IN. I HAVE EXPRESSED TO THEM AND THE CHRYSLER GROUP THAT I WOULD NOT FEEL SAFE IN THAT CAR IF IT WAS FIXED. I ALSO FIND IT UNFAIR THAT MY INSURANCE WOULD HAVE TO PAY FOR THEIR MISTAKE AND FAULTY PART. I COULD HAVE BEEN KILLED IN THAT ACCIDENT, I HOPE THAT OTHERS WHO HAVE EXPERIENCED THIS PROBLEM WILL COME FORTH SO THAT LIVES MAY BE SAVED IN THE FUTURE AND INJURIES PREVENTED. *TR
5/30/2014
TL* THE CONTACT OWNS A 2014 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE INTERIOR LIGHTS FLICKERED, THE STEREO FAILED, AND THE BRAKE PEDAL VIBRATED WHEN IT WAS DEPRESSED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE VEERED TO THE DRIVER AND PASSENGER SIDE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,007.
12/16/2014
SERVICE BRAKES
17 Reports7% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT OWNS A 2014 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE INTERIOR LIGHTS FLICKERED, THE STEREO FAILED, AND THE BRAKE PEDAL VIBRATED WHEN IT WAS DEPRESSED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE VEERED TO THE DRIVER AND PASSENGER SIDE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,007.
12/16/2014
TWO OF THE LIGHTS ON THE INSTRUMENT CLUSTER WARNING WERE ON:ESC(ELECTRONIC STABILITY CONTROL) AND ABS.I TOOK MY CAR FOR SERVICE AT THE DEALER AND I WAS TOLD TO LEAVE IT FOR REPAIRS. AFTER FOUR DAYS I RECEIVED A PHONE CALL WHICH I GOT INFORMED THAT THE REPLACEMENT PART WAS OUT OF STOCK AND IT NEED TO BE ORDER AND THEY TOLD ME THAT EVEN THOUGH THE CAR NEEDED REPAIRS IT WAS SAFE TO DRIVE IT UNTIL THE PART ARRIVES.AFTER TWO WEEKS, I VISITED AGAIN THE DEALER AND THE PART WAS NOT THERE AND NOW AND I HAVE TO WAIT AND I ALSO NEEDED TO BE PLACE IN A WAITING LIST IN WHICH I WOULD HAVE NUMBER 254 (THOSE ARE THE AMOUNT OF CARS WHICH NEEDS TO REPLACED THE SAME PART). IN MY LAST VISITED TO THE DEALER I INFORMED THAT THE CAR IS WORSE BECAUSE NOW IT HAS STRANGE VIBRATION WHEN PRESSING THE BRAKE AND MAKES NOISE. AFTER ALL THIS ISSUES IS VERY HARD FOR ME AND I CAN FEEL SAFE DRIVING THE CAR.
8/4/2015
UNKNOWN OR OTHER
15 Reports6% of totalPreviewing the first 2 complaint summaries.
THE VEHICLE WAS PARKED AND UNOCCUPIED AT A CAR DEALERSHIP WHEN A FIRE STARTED IN THE INTERIOR CAB. THE WHOLE INTERIOR OF THE VEHICLE IS SEVERLY DAMAGED. THE VEHICLE IS AT AMTX SERVICES INC. *TR
9/26/2014
MY CHARGER IS ALREADY CHIPPING PAINT IN THE DRIVER SIDE DOOR JAM. I TOOK IT TO THE DODGE DEALER BOBY SHOP AND ASKED THEM TO TAKE PICTURES OF IT AND SEND IT OUT BUT THE REPAIR MAN SAID HE WAS NOT GOING TO AND SAID THAT I JUST DONT TAKE CARE OF MY CAR. I OFFERRED TO SHOW HIM THE OTHER CHARGERS ON HIS LOT THAT ARE SLIGHTLY USED AND THAT HAVE THE SAME PROBLEM BUT HE DIDNT WANT TO.EVERY EXCUSE HE HAS DIDNT MAKE ANY SENSE AND WHEN I WAS DONE EXPLAINING TO HIM THAT DIDNT HAPPEN HE JUMPED TO ANOTHER THEORY OF HIS. HE DID OFFER TO TOUCH IT UP WITH PAINT BUT I CAN DO THAT MYSELF. JUST REGULAR PAINT ISNT GOING TO FIX THAT PROBLEM. THE DOOR END NEEDS REPAINTED. OVER %90 OF THE CHARGERS ARE DOING THIS. I COULD SEND YOU NUMEROUS PICTURES OF DIFFERENT CHARGERS IN MY CITY AT DEALERSHIPS THAT HAVE THIS PROBLEM OR HAVE BEEN TOUCHED UP BY PAINT.
7/25/2015
VEHICLE SPEED CONTROL
10 Reports4% of totalPreviewing the first 2 complaint summaries.
I RECENTLY PURCHASED A NEW DODGE CHARGER WHICH IS EQUIPPED WITH THE ADAPTIVE CRUISE CONTROL ACCESSORY. THE OPERATION OF THIS CONTROL IS A SAFETY PROBLEM AS FOLLOWS: FOR EXAMPLE, I SET THE SPEED FOR 55 MPH ON THE HIGHWAY WHICH CRUISES THE AUTOMOBILE AT THIS SPEED. I THEN ARRIVE AT A 65 MPH LIMIT STRETCH OF ROAD AND SO I ACCELERATE BY PRESSING THE RES/+CONTROL TO ACCELERATE THE VEHICLE TO 65 MPH. WITH ALL PREVIOUS CRUISE CONTROLS, WHEN I STOP PRESSING THIS CONTROL AT 65 MPH, THE SPEED STABILIZES. WITH THIS ACC, IT CONTINUES TO ACCELERATE LIKE A ROCKET UNTIL I CANCEL, TURN OFF THE CRUISE CONTROL OR HIT THE BRAKES. THE REVERSE ALSO APPLIES IF I WISH TO SLOW DOWN, REMOVING THE PRESSURE ON THE SET/-DOES NOTHING AND THE VEHICLE STILL CONTINUES TO SLOW DOWN. IT IS POSSIBLE TO SWITCH FROM THE ACC TO NORMAL CRUISE CONTROL, BUT THIS PROBLEM IS STILL APPARENT. I AM NOW ALMOST FAMILIAR WITH THIS PROBLEM AND CAN ACT ACCORDINGLY, BUT MY WIFE DRIVES THE VEHICLE OCCASIONAL AND SHE HAS PROBLEMS BECAUSE HER OWN VEHICLE DOES NOT OPERATE IN A SIMILAR MANNER TO THIS CRUISE CONTROL. I AM SURE THAT OTHER OCCASIONAL DRIVERS FIND THIS PROBLEMATIC, AND IT APPEARS TO BE AN ACCIDENT WAITING TO HAPPEN IF IT HASN'T ALREADY. I HAVE TAKEN THIS TO THE DEALER SEVERAL TIMES OVER THE LAST SIX MONTHS, AND THEY CONTACTED CHRYSLER. INITIALLY, CHRYSLER ASKED FOR THE CONTROL HARDWARE BE SHIPPED TO THEM FOR ANALYSIS. THIS WAS DONE BY THE DEALER BUT CHRYSLER INFORMED US THEY COULD NOT FIND A PROBLEM. WITH MY LATEST VISIT I WAS INFORMED THAT IT IS SUPPOSED TO OPERATE IN THIS FASHION, BUT THE HANDBOOK DOES NOT MENTION ANY OF THESE CONTROL ISSUES. *TR
7/21/2014
TWO OF THE LIGHTS ON THE INSTRUMENT CLUSTER WARNING WERE ON:ESC(ELECTRONIC STABILITY CONTROL) AND ABS.I TOOK MY CAR FOR SERVICE AT THE DEALER AND I WAS TOLD TO LEAVE IT FOR REPAIRS. AFTER FOUR DAYS I RECEIVED A PHONE CALL WHICH I GOT INFORMED THAT THE REPLACEMENT PART WAS OUT OF STOCK AND IT NEED TO BE ORDER AND THEY TOLD ME THAT EVEN THOUGH THE CAR NEEDED REPAIRS IT WAS SAFE TO DRIVE IT UNTIL THE PART ARRIVES.AFTER TWO WEEKS, I VISITED AGAIN THE DEALER AND THE PART WAS NOT THERE AND NOW AND I HAVE TO WAIT AND I ALSO NEEDED TO BE PLACE IN A WAITING LIST IN WHICH I WOULD HAVE NUMBER 254 (THOSE ARE THE AMOUNT OF CARS WHICH NEEDS TO REPLACED THE SAME PART). IN MY LAST VISITED TO THE DEALER I INFORMED THAT THE CAR IS WORSE BECAUSE NOW IT HAS STRANGE VIBRATION WHEN PRESSING THE BRAKE AND MAKES NOISE. AFTER ALL THIS ISSUES IS VERY HARD FOR ME AND I CAN FEEL SAFE DRIVING THE CAR.
8/4/2015
AIR BAGS
9 Reports4% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT OWNS A 2014 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED OF THE INCIDENT AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
9/4/2014
TL* THE CONTACT OWNS A 2014 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THERE WAS EXTENSIVE FRONT END DAMAGE, BUT NO INJURIES WERE REPORTED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
10/1/2015
ELECTRONIC STABILITY CONTROL (ESC)
9 Reports4% of totalPreviewing the first 2 complaint summaries.
TWO OF THE LIGHTS ON THE INSTRUMENT CLUSTER WARNING WERE ON:ESC(ELECTRONIC STABILITY CONTROL) AND ABS.I TOOK MY CAR FOR SERVICE AT THE DEALER AND I WAS TOLD TO LEAVE IT FOR REPAIRS. AFTER FOUR DAYS I RECEIVED A PHONE CALL WHICH I GOT INFORMED THAT THE REPLACEMENT PART WAS OUT OF STOCK AND IT NEED TO BE ORDER AND THEY TOLD ME THAT EVEN THOUGH THE CAR NEEDED REPAIRS IT WAS SAFE TO DRIVE IT UNTIL THE PART ARRIVES.AFTER TWO WEEKS, I VISITED AGAIN THE DEALER AND THE PART WAS NOT THERE AND NOW AND I HAVE TO WAIT AND I ALSO NEEDED TO BE PLACE IN A WAITING LIST IN WHICH I WOULD HAVE NUMBER 254 (THOSE ARE THE AMOUNT OF CARS WHICH NEEDS TO REPLACED THE SAME PART). IN MY LAST VISITED TO THE DEALER I INFORMED THAT THE CAR IS WORSE BECAUSE NOW IT HAS STRANGE VIBRATION WHEN PRESSING THE BRAKE AND MAKES NOISE. AFTER ALL THIS ISSUES IS VERY HARD FOR ME AND I CAN FEEL SAFE DRIVING THE CAR.
8/4/2015
WHILE DRIVING ON A TOWN ROAD AT ABOUT 35 MPH, THE WARNING LIGHTS FOR THE ABS AND ESC SYSTEMS LIT. I SUBSEQUENTLY DETERMINED THAT THE VEHICLE CRUISE CONTROL ALSO NO LONGER FUNCTIONED. I CONTACTED CHRYSLER SINCE THE VEHICLE RECENTLY HAD A RECALL PERFORMED FOR ALTERNATOR REPLACEMENT, AND SYMPTOMS INCLUDED IN THAT RECALL - CHRYSLER P60 / NHTSA 14V-634 - INDICATE THAT MODES OF FAILURE MAY INCLUDE DISABLING ABS AND ESC. CHRYSLER STATED THAT "SOMETIMES THEY MAY NEED TO DO THE RECALL AGAIN". BROUGHT VEHICLE TO DEALER. DIAGNOSED AS A SENSOR FAILURE. I HAD TO PAY FOR REPAIRS.SERVICE WRITER STATED THAT THIS FAILURE HAPPENS ON THESE CARS QUITE FREQUENTLY, AND EVEN "GUESSED" CORRECTLY WHAT NEEDED TO BE REPLACED BEFORE THE TECH WORKED ON IT. ESC AND ABS ARE BOTH SIGNIFICANT SAFETY SYSTEMS.
10/29/2015
STRUCTURE:BODY
8 Reports3% of totalPreviewing the first 2 complaint summaries.
WHILE TRAVELING ON THE FREEWAY (IN THE LANE NEXT TO THE CARPOOL LANE) THE CAR IMMEDIATELY PULLED TO THE EXTREME LEFT CAUSING ME TO CRASH INTO THE CENTER DIVIDER. DURING THIS TIME, I HAD NO CONTROL OVER THE VEHICLE. WHEN I WAS FINALLY ABLE TO COME TO A COMPLETE STOP, THE TIRE WAS PULLED BACK NEXT TO THE FRONT DRIVER DOOR, BUT STILL UPRIGHT AND HEADED FORWARD. YOU COULD SEE WHERE THE TIRE HAD BEEN SPINNING AGAINST THE BODY OF THE CAR. (THESE ARE KNOWN SYMPTOMS OF A FAILED BALL JOINT) UNFORTUNATELY, THE COMPLETE TIRE ASSEMBLY WAS RIPPED OFF AS IT WAS LOADED ONTO THE TOW TRUCK. CHRYSLER HAS SINCE RULED THAT THE ACCIDENT WAS CAUSED BY MY "MISUSE/ABUSE" OF THE VEHICLE. HOWEVER, IT WAS ONLY 4 MONTHS OLD AND VERY WELL TAKEN CARE OF. A TOTAL OF $13,000 OF DAMAGE WAS DONE TO CAR, OF WHICH THEY HAVE PLACED THE BLAME SOLELY ON ME; BASED OFF OF PHOTOS THAT I TOOK AFTER THE ACCIDENT. I WAITED THREE WEEKS FOR THEM TO SEND AN INVESTIGATOR OUT TO LOOK AT MY CAR... HE NEVER SHOWED UP. THE REPAIR WORK WAS STARTED ON MY VEHICLE WITHOUT MY AUTHORIZATION. (COVER UP??) THE BODY SHOP (WHICH IS AT THE DODGE DEALERSHIP WHERE I INITIALLY PURCHASED THE CAR) HAS SINCE ADVISED ME TO LET THEM FINISH THE REPAIR WORK, AND ATTEMPT TO TRADE THE CAR IN. I HAVE EXPRESSED TO THEM AND THE CHRYSLER GROUP THAT I WOULD NOT FEEL SAFE IN THAT CAR IF IT WAS FIXED. I ALSO FIND IT UNFAIR THAT MY INSURANCE WOULD HAVE TO PAY FOR THEIR MISTAKE AND FAULTY PART. I COULD HAVE BEEN KILLED IN THAT ACCIDENT, I HOPE THAT OTHERS WHO HAVE EXPERIENCED THIS PROBLEM WILL COME FORTH SO THAT LIVES MAY BE SAVED IN THE FUTURE AND INJURIES PREVENTED. *TR
5/30/2014
TL*THE CONTACT OWNS A 2014 DODGE CHARGER. THE CONTACT STATED THAT WHILE REVERSING FROM A PARKING SPACE, THE FRONT BUMPER DETACHED FROM THE VEHICLE. THE CONTACT WAS ABLE TO SNAP THE BUMPER BACK ON USING THE PLASTIC PRONGS ATTACHED TO THE BUMPER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INFORMED THAT IN ORDER FOR THE FRONT BUMPER TO HAVE DETACHED SOMETHING MUST HAVE BEEN EXPOSED TO IT. THE CONTACT STATED THAT THEY WERE CONCERNED FOR THEIR SAFETY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,400.
3/10/2015
FUEL/PROPULSION SYSTEM
6 Reports2% of totalPreviewing the first 2 complaint summaries.
EVER SINCE PURCHASING THIS VEHICLE THERE HAS BEEN A CLUNKING NOISE AND THE WHOLE CAR MOVES WHENEVER PUTTING IN GEAR OR PUTTING IN PARK. AND THERE IS A LOUD CLUNK. I WENT TO PURCHASE GAS AT A SHELL STATION( I ONLY USE SHELL PREMIUM GAS) AND WENT INSIDE TO PAY FOR THE GAS. I CAME BACK HIT THE FUEL DOOR RELEASE BUTTON AND WENT TO THE PUMP. I WENT TO PLACE THE NOZZLE IN MY TANK AND THE METAL PLATE THAT COVERS THE FUEL TANK WOULDNT NOT MOVE. I CALLED MY HUSBAND AND HE CAME TO HELP ME AND THERE WAS NO WAY TO GET THE PLATE OPEN. I CALLED THE DEALERSHIP WHERE I BOUGHT THE CAR AND WAS TOLD THAT THEY HAD NEVER HEARD ANYTHING LIKE THAT HAD I TRIED TO PUT DIESEL IN MY TANK. I AM A FORMER TRUCK DRIVER AND KNOW THE DIFFERENCE BETWEEN DIESEL AND REGULAR GAS. AND THAT WAS NOT THE ISSUE. THE DEALERSHIP ALSO COULD NOT FIGURE OUT WHAT THE PROBLEM IS. I WENT TO A STATION THAT HAS A MECHANIC AND HE USED A TOOL AND WAS ABLE TO UNLOCK IT SO THAT WE COULD FILL UP THE TANK. I AM NOT CURRENTLY DRIVING THE CAR UNTIL THE DEALERSHIP CAN GET IT IN TO BE REPAIRED BECAUSE IF I DID RUN OUT OF GAS THERE IS NO WAY FOR ME TO PUT GAS IN THE VEHICLE. SO I AM STUCK WITHOUT A VEHICLE EVEN THOUGH I HAVE A BRAND NEW CAR WITH LESS THAN 5,000 MILES ON IT. THIS IS RIDICULOUS BECAUSE NO ONE SEEMS TO KNOW HOW TO FIX THE PROBLEM. AND ALL THE DEALERSHIPS IN THE HOUSTON AREA HAVE A 4 -5 DAY WAIT TIME FOR THEM TO EVEN LOOK AT MY CAR. *TR
8/26/2014
WHILE DRIVING ON THE HIGHWAY AT 65MPH THE VEHICLE SHUT OFF AND I LOST POWER STEERING. I WAS BARELY ABLE TO AVOID BEING HIT DURING HEAVY MORNING TRAFFIC. ONCE STOPPED I WAS UNABLE TO GET THE VEHICLE TO RESTART AND NEEDED TO BE TOWED TO THE DEALER.
1/15/2016
SEAT BELTS
5 Reports2% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT OWNS A 2014 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE HESITATED AND THERE WAS A SUDDEN LOSS OF POWER WITHOUT WARNING. THE CONTACT MENTIONED THAT ON ANOTHER OCCASION, THE FAILURE RECURRED ACCOMPANIED BY AN ABNORMAL NOISE. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V467000 (AIR BAGS AND SEAT BELTS) AND 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT.
11/27/2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM), 16V043000 (STRUCTURE), 16V240000 (POWER TRAIN), AND 15V467000 (AIR BAGS, SEAT BELTS). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT CALLED THE DEALER SEVERAL TIMES, BUT THE LINE WAS NOT CONNECTED TO THE SERVICE CENTER AND THE CALL WAS DISCONNECTED SEVERAL TIMES. THE DEALER (EARNHARDT JEEP, 1521 E DRIVERS WAY, GILBERT, AZ 85297, (888) 294-0643) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
7/14/2017
EXTERIOR LIGHTING
4 Reports2% of totalPreviewing the first 2 complaint summaries.
THE NEW LINE OF DODGE CARS (CHALLENGER, DART, CHARGER) HAVE A LED RING OF LIGHTS AS THE REAR TAIL LIGHTS ON THE CARS. THEY ARE WAY TOO BRIGHT FOR TAIL LIGHTS (NOTICE I DIDN'T SAY BRAKE LIGHTS). THEY NEED TO BE CHANGED OUT WITH SOFTER/DIMMER LIGHTS. IT'S LIKE FOLLOWING SOMEONE WITH HIGH-BEAM TAIL LIGHTS. I HOPE THERE IS SOMETHING THAT CAN BE DONE TO MAKE DODGE STOP DOING THIS, AND PREVENT OTHER AUTO MAKERS FROM INSTALLING BRIGHT LED LIGHTS ON THE REAR OF CARS. *TR
5/12/2014
THE LED STOP LIGHTS ON ALL THE NEW VEHICLES ARE VERY, VERY BRIGHTS. WHEN DIRECTLY BEHIND ON AFTER DARK AT A STOP THE LIGHTS ARE SO BRIGHT THAT THEY HURT MY EYES, FORCING ME TO CLOSE MY EYES UNTIL THEY RELEASE THE BRAKE. THIS IS NOT THE ONLY MAKE/MODEL WITH THIS ISSUE: ALL NEW CARS WITH LED BRAKE LIGHTS HAVE THE SAME ISSUE. *TR
10/20/2014
SUSPENSION
3 Reports1% of totalPreviewing the first 2 complaint summaries.
WHILE TRAVELING ON THE FREEWAY (IN THE LANE NEXT TO THE CARPOOL LANE) THE CAR IMMEDIATELY PULLED TO THE EXTREME LEFT CAUSING ME TO CRASH INTO THE CENTER DIVIDER. DURING THIS TIME, I HAD NO CONTROL OVER THE VEHICLE. WHEN I WAS FINALLY ABLE TO COME TO A COMPLETE STOP, THE TIRE WAS PULLED BACK NEXT TO THE FRONT DRIVER DOOR, BUT STILL UPRIGHT AND HEADED FORWARD. YOU COULD SEE WHERE THE TIRE HAD BEEN SPINNING AGAINST THE BODY OF THE CAR. (THESE ARE KNOWN SYMPTOMS OF A FAILED BALL JOINT) UNFORTUNATELY, THE COMPLETE TIRE ASSEMBLY WAS RIPPED OFF AS IT WAS LOADED ONTO THE TOW TRUCK. CHRYSLER HAS SINCE RULED THAT THE ACCIDENT WAS CAUSED BY MY "MISUSE/ABUSE" OF THE VEHICLE. HOWEVER, IT WAS ONLY 4 MONTHS OLD AND VERY WELL TAKEN CARE OF. A TOTAL OF $13,000 OF DAMAGE WAS DONE TO CAR, OF WHICH THEY HAVE PLACED THE BLAME SOLELY ON ME; BASED OFF OF PHOTOS THAT I TOOK AFTER THE ACCIDENT. I WAITED THREE WEEKS FOR THEM TO SEND AN INVESTIGATOR OUT TO LOOK AT MY CAR... HE NEVER SHOWED UP. THE REPAIR WORK WAS STARTED ON MY VEHICLE WITHOUT MY AUTHORIZATION. (COVER UP??) THE BODY SHOP (WHICH IS AT THE DODGE DEALERSHIP WHERE I INITIALLY PURCHASED THE CAR) HAS SINCE ADVISED ME TO LET THEM FINISH THE REPAIR WORK, AND ATTEMPT TO TRADE THE CAR IN. I HAVE EXPRESSED TO THEM AND THE CHRYSLER GROUP THAT I WOULD NOT FEEL SAFE IN THAT CAR IF IT WAS FIXED. I ALSO FIND IT UNFAIR THAT MY INSURANCE WOULD HAVE TO PAY FOR THEIR MISTAKE AND FAULTY PART. I COULD HAVE BEEN KILLED IN THAT ACCIDENT, I HOPE THAT OTHERS WHO HAVE EXPERIENCED THIS PROBLEM WILL COME FORTH SO THAT LIVES MAY BE SAVED IN THE FUTURE AND INJURIES PREVENTED. *TR
5/30/2014
FAILURE OF THE FRONT LOWER CONTROL ARM AND TENSION STRUT BUSHINGS.
8/11/2015
WHEELS
3 Reports1% of totalPreviewing the first 2 complaint summaries.
THERE IS HIGHWAY CONSTRUCTION BETWEEN MILE MARKER 314-320 INTERSTATE 65 NORTH BOUND. I WAS APPROX DRIVING IN THE LEFT HAND LANE AT 4:15PM ON WEDNESDAY JUNE 11 2014. I WAS GOING APPROACHING THE OVERPASS AND THERE WAS NO TRANSITION ASPHALT ON REMOVED THE REMOVED EXISTING ROAD AND THE 3 INCH STEP UP TO THE OVERPASS BRIDGE. NO VISIBLE SIGNS FOR WARNINGS. I HIT THE CURB AND IMMEDIATELY NOTICE A VIBRATION ON MY LEFT DRIVER SIDE WHEEL. APPROACH 100 YDS FROM THE OVERPASS,THERE WERE 2 OTHER CARS (2007 MERCEDES BENZ E300 AND OLDER MODEL CHEVY PICKUP) CHANGING FLAT TIRES, DUE TO THIS UNLEVELED TRANSITION. MAKING IT HOME TO HUNTSVILLE I HAD A 1 INCH V SHAPE DINT IN MY RIM BUSTED TIRE AND ALIGNMENT OFF. I CALLED AND ORDERED A NEW RIM, HOWEVER THEY SENT ME A EMAIL STATING THE RIMS ARE DISCONTINUED. SO LEAVING ME TO HAVE TO ORDER NEW RIMS AND TIRES FOR MY CAR. I WOULD LIKE FOR THIS MATTER TO BE RESOLVED IMMEDIATELY. I HAVE PICTURES AND RECEIPTS OF EVERYTHING., *TR
6/16/2014
TL* THE CONTACT OWNS A 2014 DODGE CHARGER. THE CONTACT STATED THAT THE PAINT BUBBLED ON THE RIMS OF ALL FOUR TIRES. THE DEALER STATED THAT THE WARRANTY EXPIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY EXPIRED. THE FAILURE MILEAGE WAS 30,361. UPDATED 07/18/17*LJ *CN
5/11/2017
SEATS
2 Reports1% of totalPreviewing the first 2 complaint summaries.
THE VEHICLE WAS PARKED AND UNOCCUPIED AT A CAR DEALERSHIP WHEN A FIRE STARTED IN THE INTERIOR CAB. THE WHOLE INTERIOR OF THE VEHICLE IS SEVERLY DAMAGED. THE VEHICLE IS AT AMTX SERVICES INC. *TR
9/26/2014
FRONT PASSENGER SEAT DOES NOT LOCK IN POSITION. WHEN BRAKING OR STOPPING HARD, THE SEAT TRAVELS FORWARD IN ITS TRACK POTENTIALLY CAUSING THE PASSENGER'S KNEES TO HIT THE LOWER DASHBOARD. EVEN THOUGH THE SEAT ADJUSTMENT MECHANISM SEEMS TO LOCK IN POSITION WHEN SETTING THE POSITION, IT DOES NOT LOCK AND WILL SLIDE FORWARD UPON BARD BRAKING OR A SUDDEN STOP.
7/1/2017
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
2 Reports1% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT OWNS A 2014 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 20 MPH, A BURNING ODOR WAS PRESENT INSIDE THE VEHICLE AND THE ENGINE STALLED. THE CONTACT INDICATED THAT THE BRAKE, ABS, AND BATTERY SENSOR LIGHTS ILLUMINATED DURING THE INCIDENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR WAS FAULTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME DEFECT LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 41,000. THE VIN WAS NOT AVAILABLE. MAILED OUT 01/13/15*LJ
12/2/2014
11-23-16, DRIVING ON INTERSTATE AT 65 MPH IN A 70MPH ,SUDDENLY STEERING WHEEL BEGAN TO PULL BY ITSELF LEFT TO RIGHT REPEATEDLY FOR ABOUT 3-4 SECONDS ,I NEARLY LOST CONTROL,BRAKED GENTLY AND STEERING RETURNED TO NORMAL,,BATTERY SAVER MODE CAME ON A SHORT BEFORE THIS HAPPENED, 2 HOURS LATER ON A 40 MPH CITY STREET I WAS MAKING A NORMAL LOW SPEED LEFT TURN ON A GREEN LIGHT,CAR SEEMED TO NOT GO WHERE I STEERED IT AND WE HIT A TRAFFIC CONTROL POLE,DEPLOYING ALL AIRBAGS,THERE WAS A LIGHT DRIZZLE IN BOTH INSTANCES,BUT THIS WAS NOT A HYDROPLANE,BATTERY SAVER MODE WAS ON FOR OVER 4 HOURS DURING OUR ENTIRE TRIP UNTIL OUR ACCIDENT. *TR
11/27/2016
ENGINE AND ENGINE COOLING
2 Reports1% of totalPreviewing the first 2 complaint summaries.
I HAVE A 2014 DODGE CHARGER SXT WITH THE 3.6 V6 ENGINE AND THE NEW 8 SPEED TRANSMISSION. THE TRANSMISSION IS NOT SHIFTING PROPERLY; WHEN IT IS COLD, THE ENGINE WILL REV-UP BETWEEN SHIFTS, AND IT HAS SEVERE DOWNSHIFTS. WHEN THE TEMPERATURE,(AMBIENT AND VEHICLE), IS NORMAL THE UP-SHIFT PROBLEM GOES AWAY BUT THE DOWNSHIFTING PROBLEM STILL REMAINS,(AT TIMES)! I HAVE TAKEN IT BACK FOR REPAIRS 3 TIMES ,(FOR THIS PROBLEM), AND NOTHING HAS HELPED. THIS IS A VERY NICE VEHICLE AND I WANT TO BE ABLE TO KEEP IT AND ENJOY IT , BUT THIS PROBLEM IS SURE RUINING AN OTHERWISE NICE VEHICLE. I HAVE BEEN TOLD THAT THIS TRANSMISSION HAS BEEN VERY TROUBLESOME SINCE IT`S INTRODUCTION AND I AM WONDERING IF A RECALL IS PENDING?? IF NOT, IT SHOULD BE!!!!!!! THE LAST TIME I LET THE VEHICLE WITH MY DEALER , THEY SAID THAT THEY "COULDN'T DUPLICATE THE PROBLEM", EVEN THOUGH THE TECHNICIAN THAT ALWAYS WORKS ON MY VEHICLES, ADMITS THAT HE HEARD AND FELT THE PROBLEMS THAT I DESCRIBE. I MADE A COMPLAINT TO CHRYSLER AND THEY BASICALLY TOLD ME TO GET LOST ! THEY SAID THAT THE SERVICE MANAGER, (AT THE DEALERSHIP), SAID THAT THERE IS NOTHING WRONG WITH MY VEHICLE, THAT IS THE WAY THIS TRANSMISSION IS SUPPOSED TO OPERATE !!!!!!! UNBELIEVABLE !!!!! *TR
12/21/2014
I HAVE A 2014 DODGE CHARGER SXT WITH THE 3.6 V6 ENGINE AND THE NEW 8 SPEED TRANSMISSION. THE TRANSMISSION IS NOT SHIFTING PROPERLY; WHEN IT IS COLD, THE ENGINE WILL REV-UP BETWEEN SHIFTS, AND IT HAS SEVERE DOWNSHIFTS. WHEN THE TEMPERATURE,(AMBIENT AND VEHICLE), IS NORMAL THE UP-SHIFT PROBLEM GOES AWAY BUT THE DOWNSHIFTING PROBLEM STILL REMAINS,(AT TIMES)! I HAVE TAKEN IT BACK FOR REPAIRS 3 TIMES ,(FOR THIS PROBLEM), AND NOTHING HAS HELPED. THIS IS A VERY NICE VEHICLE AND I WANT TO BE ABLE TO KEEP IT AND ENJOY IT , BUT THIS PROBLEM IS SURE RUINING AN OTHERWISE NICE VEHICLE. I HAVE BEEN TOLD THAT THIS TRANSMISSION HAS BEEN VERY TROUBLESOME SINCE IT`S INTRODUCTION AND I AM WONDERING IF A RECALL IS PENDING?? IF NOT, IT SHOULD BE!!!!!!! THE LAST TIME I LET THE VEHICLE WITH MY DEALER , THEY SAID THAT THEY "COULDN'T DUPLICATE THE PROBLEM", EVEN THOUGH THE TECHNICIAN THAT ALWAYS WORKS ON MY VEHICLES, ADMITS THAT HE HEARD AND FELT THE PROBLEMS THAT I DESCRIBE. I MADE A COMPLAINT TO CHRYSLER AND THEY BASICALLY TOLD ME TO GET LOST ! THEY SAID THAT THE SERVICE MANAGER, (AT THE DEALERSHIP), SAID THAT THERE IS NOTHING WRONG WITH MY VEHICLE, THAT IS THE WAY THIS TRANSMISSION IS SUPPOSED TO OPERATE !!!!!!! UNBELIEVABLE !!!!! *TR
12/21/2014
STEERING:HYDRAULIC POWER ASSIST SYSTEM
2 Reports1% of totalPreviewing the first 2 complaint summaries.
I HAVE BEEN WORKING WITH FCA SINCE 8/31/16, SO FOR 28 DAYS NOW, THAT I HAVE BEEN WITHOUT POWER STEERING. I FILED MY FIRST COMPLAINT ON, OR AROUND 9/12/16. I EXPERIENCED THE EXACT SAME SYMPTOMS AS STATED IN NHTSA PE14022 WHILE DRIVING DOWN THE HIGHWAY AT APPORXIMATELY 65MPH. EVERY WARNING LIGHT WENT OFF FLASHING, SERVICE TRANSMISSION MESSAGE, SERVICE POWER STEERING , AND TACH, AND SPEEDO WOULD DROP TO ZERO , AND I WOULD LOSE ENGINE POWER, AND POWER STEERING. I CAPTURED THE INCIDENT ON VIDEO, AND PROVIDED THE VIDEO TO NHTSA, I WILL AGAIN PROVIDE A LINK FOR THE VIDEO HERE : HTTPS://YOUTU.BE/E96HVQPEP10 . IN DEALING WITH FCA LLC, THEY REFUSE TO REPLACE THE ELECTRIC HYDRAULIC POWER STEERING PUMP THAT WAS FRIED FROM THIS INCIDENT OCCURING. FCA IS SAYING THAT IT WAS THE "2 YEAR OLD MOPAR BATTERY" THAT CAUSED THE INCIDENT, AND REFUSE TO REPLACE THE EHPS PUMP THAT WORKED PERFECTLY FINE BEFORE THIS OCCURED. I REPLACED THE ALTERNATOR PER NHTSA RECALL NO. 14V-634 A GREAT DEAL OF TIME PRIOR TO THIS INCIDENT OCCURING. FCA IS TRYING TO CIRCUMVENT HAVING TO REPLACE THE PUMP BY CHANGING THE ORIGIN OF THE MEANS TO THE BATTERY, INSTEAD OF THE ALTERNATOR. I HAVE BEEN EXTREMELY FRUSTRATED WITH HOW FCA REFUSES TO ACKNOWLEDGE ALL OF THE PROOF GIVEN TO THEM. I AM NOT ALONE IN THIS, THERE HAD BEEN MANY COMPLAINTS FILED WITH SIMILAR RESULTS AS MINE IN DEALING WITH FCA. IT'S TIME FOR NHTSA TO DO SOMETHING TO REMEDY THIS ISSUE WITH FCA. FCA OFFERED TO REPLACE THE $1400 EHPS PUMP IF I PAY A $500 CO-PAY, I REFUSE TO ACCEPT THIS OFFER BASED ON THE PRINCIPLE OF THE MATTER. THE TRUE ORIGIN OF ALL OF THE ISSUE'S I'M CURRENTLY HAVING, IS FROM THE ORIGINAL ALTERNATOR THAT WAS IN THE CAR FOR A YEAR AND A HALF INITIALLY, AND DURING THAT TIME IT WAS IMPROPERLY CHARGING THE BATTERY THAT POSSIBLY CAUSED THE BATTERY TO ULTIMATELY FAIL ON 8/31/16. PLEASE SEE ATTACHED FILES. FAILURE MILEAGE 81332
9/27/2016
POWER STEERING GOES OUT COMPLETELY WITHOUT WARNING , WASN'T OUT OF FLUID COMPLETELY BUT ADDED SOME AND WENT OUT AGAIN AFTER , CAR WAS INSPECTED AND NOTHING IS WRONG WITH THE PUMP OR RESERVOIR AND SHOULDN'T GO OUT . IT GOES OUT WHILE DRIVING DOWN THE ROAD THEN COMES BACK ON , DOES NOT MAKE ANY NOISES OR ANYTHING ELSE , CANNOT TURN AND RANDOMLY COMES ON AND OFF WHILE DRIVING
11/11/2017
STEERING:ELECTRIC POWER ASSIST SYSTEM
2 Reports1% of totalPreviewing the first 2 complaint summaries.
11-23-16, DRIVING ON INTERSTATE AT 65 MPH IN A 70MPH ,SUDDENLY STEERING WHEEL BEGAN TO PULL BY ITSELF LEFT TO RIGHT REPEATEDLY FOR ABOUT 3-4 SECONDS ,I NEARLY LOST CONTROL,BRAKED GENTLY AND STEERING RETURNED TO NORMAL,,BATTERY SAVER MODE CAME ON A SHORT BEFORE THIS HAPPENED, 2 HOURS LATER ON A 40 MPH CITY STREET I WAS MAKING A NORMAL LOW SPEED LEFT TURN ON A GREEN LIGHT,CAR SEEMED TO NOT GO WHERE I STEERED IT AND WE HIT A TRAFFIC CONTROL POLE,DEPLOYING ALL AIRBAGS,THERE WAS A LIGHT DRIZZLE IN BOTH INSTANCES,BUT THIS WAS NOT A HYDROPLANE,BATTERY SAVER MODE WAS ON FOR OVER 4 HOURS DURING OUR ENTIRE TRIP UNTIL OUR ACCIDENT. *TR
11/27/2016
STEERING CUT OUT WHEN TURNING I HAVE THREE CAR DOING THE SAME
1/11/2017
STRUCTURE:BODY:DOOR
2 Reports1% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT OWNS A 2014 DODGE CHARGER. WHILE ATTEMPTING TO OPEN THE DRIVER'S DOOR, THE DOOR HANDLE SEPARATED. THE VEHICLE WAS DRIVEN TO NYLE MAXWELL SUPERCENTER (13401 N FM 620, AUSTIN, TX) WHERE IT WAS DIAGNOSED THAT A SCREW WAS LOOSE. THE VEHICLE WAS REPAIRED IN MAY OF 2017. THE CONTACT STATED THAT THE FAILURE RECURRED EIGHT MONTHS LATER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE CONTACT HAD TO ACCESS THE VEHICLE BY USING THE PASSENGER SIDE DOOR. THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 42,000.
1/24/2018
TL* THE CONTACT OWNS A 2014 DODGE CHARGER. WHILE ATTEMPTING TO OPEN THE FRONT DRIVER'S DOOR FROM OUTSIDE THE VEHICLE, THE DOOR FAILED TO OPEN. THE CONTACT HAD TO ENTER THE VEHICLE USING THE FRONT PASSENGER DOOR. THE DEALER (TOWBIN DODGE LLC, 275 AUTO MALL DR., HENDERSON, NV 89014) WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS ALSO MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 115,000.
6/25/2018
EQUIPMENT ADAPTIVE/MOBILITY
1 Report0% of totalPreviewing the first 1 complaint summaries.
WHILE DRIVING HOME FROM WORK, MY TRANSMISSION STARTED TO SLIP/SKIP AND STARTED TO SHIFT VERY ROUGHLY FROM THAT POINT. AFTER A FEW VISITS TO MY DEALER AND AFTER THEY KEPT MY CAR FOR A WEEK, IT WAS THEN DETERMINED THAT THE VALVE BODY INSIDE THE TRANSMISSION NEEDED REPLACED, AND CHRYSLER WILL NOT GIVE RENTAL CARS OUT DUE TO THE VEHICLE STILL BEING DRIVABLE. (WTF?) THE PART NEEDED TO FIX THE TRANSMISSION IS ON BACKORDER AND CHRYSLER CURRENTLY DOES NOT KNOW WHEN THEY WILL HAVE IT IN BECAUSE IT HAS TO COME FROM A VENDOR, SO NOW I'M STUCK WITH A $40000 PAPER WEIGHT IN MY DRIVEWAY UNTIL CHRYSLER GETS OFF THEIR SORRY BUTTS TO GET THIS PROBLEM RESOLVED. DUE TO THIS PART BEING ON BACKORDER, THIS IS OBVIOUSLY A COMMON PROBLEM THAT I FEEL CHRYSLER SHOULD MAKE A RECALL. *TR
8/24/2014
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
1 Report0% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2014 DODGE CHARGER. WHILE DRIVING 40 MPH, THE ENGINE RPMS INCREASED TO 5,000 WITHOUT WARNING AND CAUSED THE SPEED TO INCREASE TO 90 MPH. THE CONTACT POWERED THE VEHICLE OFF AND BACK ON AND THE THROTTLE WARNING INDICATOR ILLUMINATED. THE RPMS INCREASED TO 7,000 WHILE THE VEHICLE WAS PARKED. THE CONTACT TURNED THE VEHICLE OFF AND RESTARTED THE VEHICLE AND THE ACCELERATOR PEDAL FAILED TO RESPOND. THE CONTACT DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE AND THE PUSH BUTTON FAILED TO POWER THE VEHICLE OFF UNTIL AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO THE DEALER AND DIAGNOSED THAT THE ACCELERATOR PEDAL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,500. THE VIN WAS UNAVAILABLE.
2/25/2015
PARKING BRAKE
1 Report0% of totalPreviewing the first 1 complaint summaries.
THE EMERGENCY BRAKE DOESN'T WORK. THIS IS THE SECOND TIME I NEED TO TAKE IT IN BECAUSE THE EMERGENCY BRAKE DOESN'T WORK PROPERLY. ...UPDATED 09/22/15 *BF
8/3/2015
SUSPENSION:REAR
1 Report0% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2014 DODGE CHARGER. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE MADE AN ABNORMALLY LOUD SOUND. WHEN THE BRAKE PEDAL WAS ACTIVATED, THE REAR END OF THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 32,616.
9/24/2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
1 Report0% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2014 DODGE CHARGER. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE HEATER DEFROSTER FAILED AND THE COOL DEFROSTER ACTIVATED WITHOUT BEING PROMPTED. ALL OF THE WINDOWS IN THE VEHICLE FROSTED MAKING IT DIFFICULT FOR THE CONTACT TO VIEW THE ROAD. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.
11/13/2015
EQUIPMENT:APPLIANCE:AIR CONDITIONER
1 Report0% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2014 DODGE CHARGER. WHEN THE CONTACT ACTIVATED THE AIR CONDITIONER, HOT AIR EMITTED FROM THE PASSENGER SIDE AND REAR VENTS. THE CONTACT MENTIONED THAT ONLY THE DRIVER SIDE VENT EMITTED COOL AIR. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 39,000.
5/31/2016
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
1 Report0% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2014 DODGE CHARGER. WHILE DRIVING 35 MPH, A MESSAGE ABOUT THE BATTERY POWER WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE DEALER DIAGNOSED THAT THE BATTERY NEEDED TO BE CHARGED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 30,000.
7/7/2016
WHEELS:RIM
1 Report0% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2014 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 60 MPH, THE TIRE PRESSURE WARNING SENSOR ILLUMINATED. THE CONTACT NOTICED THAT THE FRONT PASSENGER PROFILE RIM FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AS AN OUTSIDE INFLUENCE; HOWEVER, THERE WAS NO ENCOUNTER TO THE RIM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
9/8/2016
STRUCTURE
1 Report0% of totalPreviewing the first 1 complaint summaries.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM), 16V043000 (STRUCTURE), 16V240000 (POWER TRAIN), AND 15V467000 (AIR BAGS, SEAT BELTS). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT CALLED THE DEALER SEVERAL TIMES, BUT THE LINE WAS NOT CONNECTED TO THE SERVICE CENTER AND THE CALL WAS DISCONNECTED SEVERAL TIMES. THE DEALER (EARNHARDT JEEP, 1521 E DRIVERS WAY, GILBERT, AZ 85297, (888) 294-0643) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
7/14/2017
TIRES
1 Report0% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2014 DODGE CHARGER EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: 235/55/R18 104 H (NA). WHILE DRIVING 5 MPH, BUBBLES FORMED ON THE INSIDE OF THE TIRE AND THE TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO A RELATIVE'S HOUSE AND REPAIRED. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 75,480. THE DOT NUMBER WAS NOT AVAILABLE.
5/30/2018
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2014 Dodge Charger?
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Complaint list entries are sourced from owner-submitted NHTSA ODI records.
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- Complaint entries
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- NHTSA ODI owner complaint records
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