2013 Dodge Charger Owner Complaints

VEHICLE MAIN COMPUTER EXECUTED JUST ABOUT EVERY WARNING CODE AFTER START UP. THIS INCLUDED A WARNING NOT TO DRIVE VEHICLE. THIS IS THE SECOND EPISODE OF THIS NATURE WITH THIS VEHICLE, THE FIRST OCCURRING ON THE FIRST DAY OF OWNERSHIP. THE VEHICLE HAS BEEN IN THE DEALERSHIP SERVICE DEPARTMENT 13 OF THE FIRST 60 DAYS OF OWNERSHIP. THE DEALER "DISCONNECTED THE NEGATIVE BATTERY TERMINAL" AND ERASED TROUBLE CODES ON ADVISEMENT FROM THE MANUFACTURER. THE MANUFACTURER HAS DEEMED THIS AN ADEQUATE REPAIR PROCEDURE AND WANTS TO RELEASE THE VEHICLE BACK TO US. WE FEEL THAT THIS IS NOT AN ADEQUATE REPAIR PROCESS AND DUE TO THE NATURE AND SCOPE OF THE COMPUTER CONTROLS AND SUBSEQUENT ERROR REPORTING BY THE COMPUTER, THAT DRIVING THIS VEHICLE MAY BE DANGEROUS. WHEN THESE CONCERNS WERE BROUGHT FORTH TO CHRYSLER LLC CUSTOMER SERVICE DEPARTMENT, I ASKED THE AGENT IF SHE (AND CHRYSLER LLC) WERE SATISFIED WITH ASSUMING ANY SUBSEQUENT LIABILITIES THAT MAY ARISE FROM OPERATING THIS VEHICLE IN ITS CURRENT CONDITION, SHE SAID THEY DO. WE ARE NOW BEING FORCED TO RETURN OUR RENTAL LOANER CAR AND DRIVE THIS VEHICLE WHICH MAY NOT IN FACT BE SAFE OR RELIABLE. WE STRONGLY FEEL THAT CHRYSLER LLC HAS BREACHED ITS IMPLIED WARRANTY OF MERCHANTABILITY. THIS VEHICLE DOES NOT MEET THE CRITERIA FOR FITNESS FOR A PARTICULAR PURPOSE. CHRYSLER LLC HAS NOT OFFERED A "BUY BACK", OR REPLACEMENT VEHICLE. WE HAVE PURCHASED ROUGHLY $80,000 WORTH OF CHRYSLER VEHICLES IN THE PAST 12 CALENDAR MONTHS, WE WILL NOT BUY ANOTHER IF THIS MATTER IS NOT RESOLVED.*JB

9/3/2013

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE TRUNK OPENED WITHOUT MANUAL FORCE AS THE AIR BAG LIGHT ILLUMINATED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE TRUNK MOTOR NEEDED TO BE REPLACED AND THE LOWER SEAT HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE AIR BAG LIGHT CONTINUED TO ILLUMINATE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,700.

9/9/2013

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE TRUNK OPENED WITHOUT MANUAL FORCE AS THE AIR BAG LIGHT ILLUMINATED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE TRUNK MOTOR NEEDED TO BE REPLACED AND THE LOWER SEAT HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE AIR BAG LIGHT CONTINUED TO ILLUMINATE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,700.

9/9/2013

MY AIRBAG LIGHT CAME ON AND STAYED ON. I REFERRED TO THE OWNER'S MANUAL, WHICH STATED TO SEEK SERVICE IMMEDIATELY. I WENT TO THE DEALERSHIP WHERE I PURCHASED MY NEW VEHICLE. I WAS TOLD OH THERE'S A RECALL, WE NEED TO MAKE YOU AN APPOINTMENT. I TOOK MY CAR IN ON THE SCHEDULED DAY, BUT THE NEXT DAY I WAS TOLD THAT ITS A WIRING ISSUE AND THE AIRBAGS MAY NOT DEPLOY. THE FACTORY WARRANTY EXPIRED SO YOU'RE RESPONSIBLE IS WHAT I WAS TOLD BY THE DEALERSHIP AND CHRYSLER GROUP LLC. I DISAGREE SINCE THIS COULD POTENTIALLY BE A FACTORY DEFECT. NO PRELIMINARY INVESTIGATION SINCE THIS SAME ISSUE IS KNOWN WITH THE 2012 MODELS. WHAT DOES IT TAKE BEFORE A RECALL IS ISSUED ON THESE DODGE CHARGERS. ANY INFORMATION YOU PROVIDE IS GREATLY APPRECIATED. THANKS CONCERNED MILITARY SERVICE MEMBER *TR

6/27/2014

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THERE WAS A LOUD BANG. THE CONTACT STATED THAT THE VEHICLE DID NOT ACCELERATE AND THEY WERE UNABLE TO SHIFT THE VEHICLE INTO PARK. THE VEHICLE WAS TOWED TO THE DEALER AND THE DEALER STATED THAT THE DRIVE SHAFT HAD BECOME FRACTURED BETWEEN THE TRANSMISSION AND THE TRANSFER CASE. THE DEALER STATED THAT THE MANUFACTURER WANTED THEM TO SEND THE ENTIRE TRANSMISSION BACK TO BE INSPECTED INSTEAD OF REPAIRING IT. THE MANUFACTURER WAS GOING TO SEND AN ENTIRELY NEW TRANSMISSION, DRIVE SHAFT AND TRANSFER CASE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 5,000. *TR

7/11/2013

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN PARK, THE CONTACT ACTIVATED THE REMOTE STARTING SYSTEM. THE VEHICLE THEN ACCELERATED AND CRASHED INTO A POLE. THERE WERE NO INJURIES. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE MANUFACTURER STATED THAT AN INVESTIGATOR WOULD CONTACT HIM BUT THE CONTACT HAD NOT HEARD FROM THE INVESTIGATOR. THE FAILURE MILEAGE WAS 3,500. UPDATED 09/24/2013 *JS

7/24/2013

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN PARK, THE CONTACT ACTIVATED THE REMOTE STARTING SYSTEM. THE VEHICLE THEN ACCELERATED AND CRASHED INTO A POLE. THERE WERE NO INJURIES. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE MANUFACTURER STATED THAT AN INVESTIGATOR WOULD CONTACT HIM BUT THE CONTACT HAD NOT HEARD FROM THE INVESTIGATOR. THE FAILURE MILEAGE WAS 3,500. UPDATED 09/24/2013 *JS

7/24/2013

UPDATE 03/11/2014: SO I FINALLY CONTACTED THE ?CHRYSLER CUSTOMER SERVICE" NUMBER AND WAS ADVISED THAT THEY WERE AWARE OF THE PROBLEM AND WOULD BE FORWARDING MY COMPLAINT TO "THE BACK ORDER PARTS DIVISION". WHAT THE HECK IS THAT??? I HAD TO RETURN THE RENTAL THAT WAS COVERED IN MY WARRANTY BECAUSE IT ONLY PROVIDES FOR 5-DAYS OF COVERAGE. (YES, YOU HAVE A MINIMUM OF 5 DAYS COVERAGE EVEN WHEN PARTS ARE BACK ORDERED THREE WEEKS. I DIDN'T KNOW DETROIT WAS THAT FAR AWAY). THE CUSTOMER SERVICE PERSON THEN TOLD ME THAT THE SERVICE MANAGER WOULD BE CALLING ME. FIVE DAYS LATER, I STILL HAVE NOT HEARD FROM THE SERVICE MANAGER. I DID HOWEVER, GET A CALL FROM CHRYSLER ADVISING ME TO CALL THE SERVICE DEPARTMENT. WHY SHOULD I HAVE TO DO THAT? I'M THE CUSTOMER. THEY SHOULD BE SERVICING ME. SO AS OF THIS DATE I HAVE OWNED THE CAR FOR FOUR WEEKS, DRIVEN IT FOR THREE DAYS, AND IT'S BEEN IN THE SHOP EVER SINCE WITH NO ESTIMATED TIME OF REPAIR AND NO COMPENSATION FOR MY TIME LOST AT WORK, VACATIONS CANCELLED, AND EXTRA INCURRED EXPENSES OF SUBSTITUTE TRAVEL. NOT TO MENTION THAT I'M STILL ON THE HOOK BECAUSE CHRYSLER WON'T EVEN STAND BEHIND THEIR PRODUCT ENOUGH TO AT LEAST BUY IT BACK. THANKS CHRYSLER!!! *TR

3/11/2014

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE ADJUSTABLE PEDALS ERRONEOUSLY AND INDEPENDENTLY ADJUSTED WHILE TRAVELING AT VARIOUS SPEEDS. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 700.

6/17/2013

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE ERRONEOUSLY ACCELERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,900.

2/24/2014

04/15/2015 THERE WAS A MUTUAL ACCIDENT OR FAULTY DUE TO SECOND DRIVER BEING BLINDED BY A TRUCK ON A MERGE INTO A DRIVE THRU BANKING AT PNC BANK N 87TH AND COTTAGE GROVE CHICAGO, ILLINOIS. I WAS SITTING IN THE TURN AND THE OTHER CAR HIT THE VEHICLE AT 45 MPH ON A 30 MPH SPEED LIMIT. THERE WAS MINIMAL DAMAGE TO THE OTHER DRIVERS FRONT BUMPER, ALSO STRUCTURAL DAMAGE TO MINE. HOWEVER, THE ENTIRE BUMPER FELL OFF THE VEHICLE, THERE IS APPROXIMATELY 4500 DOLLARS WORTH OF REPAIRS TO BE DONE. AT ANY RATE THE BUMPER SHOULD HAVE SUSTAINED A DENT OR CRACK NOT THE ENTIRE BUMPER FALL OFF AND ALL PLASTIC PIECES HOLDING IT TOGETHER EITHER. WHAT IT IS WITH A 20K + CAR THAT A HIT EVEN AT THAT SPEED WOULD TAKE THE ENTIRE BUMPER OFF A CAR AND ALL PIECES HAVE TO BE REPLACED ALONG WITH THE CONDENSER. THAT'S A REALLY BUM DEAL FOR A CAR THAT SUPPOSED TO BE SAFE. IT CAN'T HANDLE NOTHING. BUT AN OLDER CAR CAN PLEASE INVESTIGATE CAR STRUCTURE FOR DEFECTS. OBVIOUSLY THERE IS AND NOT FAIR AT ALL PLEASE ALLOW MANUFACTURE TO DO REPAIRS NOT FAIR AT ALL. WHO MAKES A BUMPER ON ANY CAR PLASTIC AND THE SCREWS TOO. PLEASE HELP NOT FAIR

5/11/2015

TO WHOM IT MAY CONCERN, I'M WRITING THIS COMPLAINT ABOUT MY AGENCY FAILING TO SET AN APPOINTMENT AND FOLLOWING BACK IN ORDER TO GET A RECALL APPOINTMENT SET. I'M IN DESPERATE NEED OF ASSISTANCE AND GUIDANCE AS TO WHAT STEPS I SHOULD TAKE NEXT FOR THE RECALL ON MY CAR TO GET FIXED. I CALLED MAY 4TH 2015 TO SOUTH POINT AGENCY 5210 IH-35 SOUTH AUSTIN TEXAS 78745 [XXX] AND GOT IN CONTACT WITH THE SO THEY SAY PERSON IN CHARGE OF RECALL APPOINTMENTS. HER NAME IS [XXX], SHE WAS NOT VERY POLITE AND COMMUNICATED WITH ME THAT THERE WAS A VERY LONG LINE AND SHE WOULD CALL ME WHEN THE PART WAS IN. NO NAME, RECALL NUMBER, CAR VIN , NO INFORMATION WAS TAKEN DOWN. I CALLED ONE WEEK LATER DUE TO NOT RECEIVING A FOLLOW BACK LIKE PROMISED ABOUT MY STATUS AND SHE YET AGAIN MENTIONED SHE WOULD CALL ME BACK. IT'S BEEN A MONTH NOW. SHE HAS NOT FOLLOWED BACK, NO APPOINTMENT HAS BEEN SET, I'M CONCERNED FOR MY SAFETY AND MY VEHICLE HAS BEEN ACTING DIFFERENTLY. PLEASE GUIDE ME TO WHAT STEP I SHOULD TAKE NEXT. I WILL SEND THIS COMPLAINT AND CALL THE MANAGER OF THE AGENCY AT THIS TIME AS WELL. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

5/29/2015

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT FAILED TO LATCH INTO THE BUCKLE. THE PASSENGER HAD TO BE SEATED WITHOUT PROTECTION OF SEAT BELT DUE TO THE FAILURE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN STATED THAT THE BUCKLE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

10/15/2014

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V467000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

9/3/2015

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE LIGHTS ON THE INSTRUMENT PANEL WOULD INTERMITTENTLY FLICKER OFF AND ON. THE FAILURE PROGRESSED AND THE VEHICLE WOULD STALL WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN FOR DIAGNOSTIC TESTING AT AN INDEPENDENT REPAIR FACILITY. THE TECHNICIAN STATED THAT THE BATTERY WAS NOT PROPERLY RECEIVING A CHARGE AND THE ALTERNATOR WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AFFECTED BY NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000.

12/3/2014

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE BATTERY WARNING LIGHT, CHECK ENGINE WARNING LIGHT, BRAKE LIGHT, AND THE SAVER MODE WARNING LIGHT ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR AND THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 56,000.

1/12/2015

CURRENTLY HAVING AN ONGOING ISSUE WITH THE ABS AND TRACTION CONTROL LIGHTS. THE VEHICLE IS IN THE SHOP FOR THE SECOND TIME IN LESS THAN 2 MONTHS FOR THE SAME LIGHTS. TWICE I WAS DRIVING DOWN THE ROAD, THE BRAKE PEDAL WOULD DO SOMETHING FUNNY AND THE THOSE LIGHTS WOULD COME ON. THE SECOND TIME(CURRENTLY AND OCCURRED ON JUNE 4TH) THE AIRBAG WARNING LIGHT CAME ON AS WELL. THE FIRST TIME THE ABS AND TRACTION LIGHT CAME ON, I WAS TOLD IT WAS A ABS SENSOR, AND I PAID THE DEALERSHIP $250.00. THIS TIME LESS THAN 2 MONTHS LATER, THE DEALERSHIP IS SAYING IT IS YET ANOTHER SENSOR CAUSING THOSE LIGHTS TO ILLUMINATE. AND AS FAR AS THE AIRBAG GOES, IT'S FAULTY WIRING AND THAT IT NEEDED ANOTHER WIRING HARNESS. THESE REPAIRS WOULD COST ME OVER $600.00. I HAVE TWO FRIENDS THAT HAVE THE SAME VEHICLE AND ARE HAVING THE EXACT SAME PROBLEMS WITH THE ABS AND TRACTION CONTROL LIGHTS. THIS SEEMS TO BE A OVERALL DODGE ISSUE AS FAR AS THE CHARGERS GO.

6/20/2016

CURRENTLY HAVING ISSUES WITH THE ABS AND TRACTION CONTROL LIGHT. VEHICLE WAS ON RECALL FOR THE ALTERNATOR AND THE ESC LIGHT CAME ON. THE RECALL NOTICE STATED THAT THE ALTERNATOR COULD CAUSE THE ESC LIGHT TO COME ON BUT WHEN THE ALTERNATOR WAS REPLACED THE LIGHT STAYED ON. CALL DODGE, THEY SAID THAT THE LIGHT SHOULD RESET ITSELF BUT IT DIDN'T. THIS PROBLEM WAS NOT COVERED BY THE RECALL; HOWEVER THIS PROBLEM WAS CAUSED BY THE DEFAULTED ALTERNATOR WHICH LED TO THE OTHER PROBLEMS THAT I'M HAVING. THE ABS CAUSED THE MASTER CYLINDER TO GO OUT. NOW I HAVE TO REPLACE THE ESC MODULE AND MASTER CYLINDER AT MY OWN EXPENSE.

6/29/2016

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE BRAKE FAILED TO ENGAGE WHEN APPLIED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE LEFT THUMB AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 1,700.

12/5/2012

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. THE VIN WAS UNAVAILABLE.

3/26/2015

I WAS DRIVING HOME FROM WORK AROUND 2AM ON TUESDAY MORNING 10/22/2013. I WAS JUST COMING OUT OF A CONSTRUCTION ZONE AND IT JUST TURNED BACK TO 55MPH. I WAS GOING APPROXIMATELY 45 MPH WHEN ALL OF A SUDDEN I HEARD SOMETHING IN THE FRONT END AND THE STEERING WHEEL BEGAN TO SHAKE AND IT STARTED MOVING BACK AND FORTH WITHOUT ME MOVING IT. I LOST ALL CONTROL OVER THE VEHICLE AND IT SHOT ME OVER TOWARDS THE RIGHT AND SLAMMED ME INTO THE GUARDRAIL. I CONTINUED TO TRY TO MOVE THE WHEEL TO THE LEFT TO GET THE CAR AWAY FROM THE GUARDRAIL BUT THE WHOLE CAR SLID UP AGAINST THE GUARDRAIL BEFORE I COULD REGAIN CONTROL AND MOVE THE CAR AWAY FROM THE GUARDRAIL. THIS CAR WAS BOUGHT ON 10/10/2013. I DIDN'T EVEN HAVE IT FOR TWO FULL WEEKS BEFORE THIS HAPPENED. THERE IS ALMOST $12,000 WORTH OF DAMAGE DONE TO THE CAR. I HAVE FILED A CLAIM WITH CHRYSLER GROUP REGARDING THIS AND THEY INSPECTED THE VEHICLE BUT ACCORDING TO THEM THERE WAS TOO MUCH DAMAGE TO TELL EXACTLY WHAT HAPPENED SO THEY AREN'T WILLING TO DO ANYTHING FOR ME. I AM A VERY EXPERIENCED AND SAFE DRIVER, SOMEONE WHO HAS DRIVEN TRACTOR TRAILER OVER THE ROAD FOR 5 YEARS AND IF YOU LOOK AT MY DRIVING RECORD IT WOULD MATCH UP WITH WHAT I AM SAYING. THERE WAS SOMETHING VERY WRONG WITH THAT VEHICLE THAT NIGHT AND I COULD HAVE BEEN SERIOUSLY HURT OR EVEN KILLED. THE FACT THAT MY WIFE AND I BOUGHT THIS CAR LESS THAN TWO WEEKS BEFORE THE ACCIDENT AND CHRYSLER WANTS NOTHING TO DO WITH IT IS VERY DISHEARTENING. AND I NOW HAVE TO KEEP DRIVING THIS SAME CAR AND WORRY EVERY SINGLE DAY THAT SOMETHING LIKE THIS IS GOING TO HAPPEN AGAIN. *TR

11/5/2013

MY STEERING WHEEL GOT LOCKED UP ON A HIGHWAY GOING ABOUT 55 MPH IT WAS SO HARD TO TURN THE STEERING WHEEL BUT I MANAGED TO PULL OVER , THE ABS,LIGHT CAME ON AND IT SAID SERVICE POWER STEERING SYSTEM, I TURNED THE CAR OFF FOR ABOUT A MINUTE THEN TURNED BACK ON AND IT WAS BACK TO NORMAL, BUT A COUPLE WEEKS LATER IT'S DOING THE SAME THING IN MY DRIVEWAY BUT NOW IT WON'T EVEN TURN ON AT ALL AND IT JUST SAYS SERVICE POWER STEERING SYSTEM, SO I THOUGHT MAYBE THE STEERING PUMP WAS BAD SO I PURCHASED A USED ONE ON EBAY INSTALLED IT BUT STILL NO LUCK IT STILL WONT TURN ON...

7/19/2016

I WAS DRIVING HOME FROM WORK AROUND 2AM ON TUESDAY MORNING 10/22/2013. I WAS JUST COMING OUT OF A CONSTRUCTION ZONE AND IT JUST TURNED BACK TO 55MPH. I WAS GOING APPROXIMATELY 45 MPH WHEN ALL OF A SUDDEN I HEARD SOMETHING IN THE FRONT END AND THE STEERING WHEEL BEGAN TO SHAKE AND IT STARTED MOVING BACK AND FORTH WITHOUT ME MOVING IT. I LOST ALL CONTROL OVER THE VEHICLE AND IT SHOT ME OVER TOWARDS THE RIGHT AND SLAMMED ME INTO THE GUARDRAIL. I CONTINUED TO TRY TO MOVE THE WHEEL TO THE LEFT TO GET THE CAR AWAY FROM THE GUARDRAIL BUT THE WHOLE CAR SLID UP AGAINST THE GUARDRAIL BEFORE I COULD REGAIN CONTROL AND MOVE THE CAR AWAY FROM THE GUARDRAIL. THIS CAR WAS BOUGHT ON 10/10/2013. I DIDN'T EVEN HAVE IT FOR TWO FULL WEEKS BEFORE THIS HAPPENED. THERE IS ALMOST $12,000 WORTH OF DAMAGE DONE TO THE CAR. I HAVE FILED A CLAIM WITH CHRYSLER GROUP REGARDING THIS AND THEY INSPECTED THE VEHICLE BUT ACCORDING TO THEM THERE WAS TOO MUCH DAMAGE TO TELL EXACTLY WHAT HAPPENED SO THEY AREN'T WILLING TO DO ANYTHING FOR ME. I AM A VERY EXPERIENCED AND SAFE DRIVER, SOMEONE WHO HAS DRIVEN TRACTOR TRAILER OVER THE ROAD FOR 5 YEARS AND IF YOU LOOK AT MY DRIVING RECORD IT WOULD MATCH UP WITH WHAT I AM SAYING. THERE WAS SOMETHING VERY WRONG WITH THAT VEHICLE THAT NIGHT AND I COULD HAVE BEEN SERIOUSLY HURT OR EVEN KILLED. THE FACT THAT MY WIFE AND I BOUGHT THIS CAR LESS THAN TWO WEEKS BEFORE THE ACCIDENT AND CHRYSLER WANTS NOTHING TO DO WITH IT IS VERY DISHEARTENING. AND I NOW HAVE TO KEEP DRIVING THIS SAME CAR AND WORRY EVERY SINGLE DAY THAT SOMETHING LIKE THIS IS GOING TO HAPPEN AGAIN. *TR

11/5/2013

2011-2014 DODGE CHARGER TENSION STRUT. I AM THE FLEET PARTS MANAGER AT A MUNICIPALITY IN TEXAS. WE CURRENTLY HAVE APPROXIMATELY 100 DODGE CHARGERS RANGING FROM 2009-2014. WE ARE HAVING TO REPLACE THE TENSION STRUTS ON BOTH SIDES EVERY 15-20 THOUSAND MILES DUE THE BUSHINGS BEING TORN. DODGE WILL NOT RECOGNIZE THIS PROBLEM AND WILL NOT WARRANTY THESE TENSION STRUTS AFTER THE FIRST TIME...SOMETHING REALLY NEEDS TO BE DONE AS THE FAILURE RATE IS ALARMING TO ME AND THE OFFICERS THAT DRIVE THESE CARS EVERYDAY. *TR

7/17/2014

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE DOORS WOULD BECOME LOCKED INDEPENDENTLY. THE CONTACT LEFT THE KEYS INSIDE THE VEHICLE AND THE KEYLESS FEATURE THAT WAS TO ALERT THAT THE KEY FOB WAS STILL INSIDE THE VEHICLE FAILED. THE FIRE DEPARTMENT WAS CALLED TO FORCIBLY ENTER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THEY WERE UNABLE TO RECREATE THE FAILURE. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 2,900. THE CURRENT MILEAGE WAS 3,000.

5/28/2013

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE IN PARK WITH THE KEY IN THE VEHICLE, THE DOORS INDEPENDENTLY LOCKED. AS A RESULT, THE CONTACT WAS UNABLE TO ENTER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

5/5/2015

I WAS DRIVING HOME FROM WORK AROUND 2AM ON TUESDAY MORNING 10/22/2013. I WAS JUST COMING OUT OF A CONSTRUCTION ZONE AND IT JUST TURNED BACK TO 55MPH. I WAS GOING APPROXIMATELY 45 MPH WHEN ALL OF A SUDDEN I HEARD SOMETHING IN THE FRONT END AND THE STEERING WHEEL BEGAN TO SHAKE AND IT STARTED MOVING BACK AND FORTH WITHOUT ME MOVING IT. I LOST ALL CONTROL OVER THE VEHICLE AND IT SHOT ME OVER TOWARDS THE RIGHT AND SLAMMED ME INTO THE GUARDRAIL. I CONTINUED TO TRY TO MOVE THE WHEEL TO THE LEFT TO GET THE CAR AWAY FROM THE GUARDRAIL BUT THE WHOLE CAR SLID UP AGAINST THE GUARDRAIL BEFORE I COULD REGAIN CONTROL AND MOVE THE CAR AWAY FROM THE GUARDRAIL. THIS CAR WAS BOUGHT ON 10/10/2013. I DIDN'T EVEN HAVE IT FOR TWO FULL WEEKS BEFORE THIS HAPPENED. THERE IS ALMOST $12,000 WORTH OF DAMAGE DONE TO THE CAR. I HAVE FILED A CLAIM WITH CHRYSLER GROUP REGARDING THIS AND THEY INSPECTED THE VEHICLE BUT ACCORDING TO THEM THERE WAS TOO MUCH DAMAGE TO TELL EXACTLY WHAT HAPPENED SO THEY AREN'T WILLING TO DO ANYTHING FOR ME. I AM A VERY EXPERIENCED AND SAFE DRIVER, SOMEONE WHO HAS DRIVEN TRACTOR TRAILER OVER THE ROAD FOR 5 YEARS AND IF YOU LOOK AT MY DRIVING RECORD IT WOULD MATCH UP WITH WHAT I AM SAYING. THERE WAS SOMETHING VERY WRONG WITH THAT VEHICLE THAT NIGHT AND I COULD HAVE BEEN SERIOUSLY HURT OR EVEN KILLED. THE FACT THAT MY WIFE AND I BOUGHT THIS CAR LESS THAN TWO WEEKS BEFORE THE ACCIDENT AND CHRYSLER WANTS NOTHING TO DO WITH IT IS VERY DISHEARTENING. AND I NOW HAVE TO KEEP DRIVING THIS SAME CAR AND WORRY EVERY SINGLE DAY THAT SOMETHING LIKE THIS IS GOING TO HAPPEN AGAIN. *TR

11/5/2013

WIFE COMPLAINED OF TRUNK OPENING BY ITSELF. CAR HAS KEYLESS PASSIVE ENTRY SYSTEM AND I SUSPECTED SHE WAS ACCIDENTALLY HITTING THE TRUNK RELEASE BUTTON. PROBLEM BECAME PROGRESSIVELY WORSE AND ON TWO OCCASIONS SHE HAD TO STOP ON THE SIDE OF BUSY HIGHWAYS TO CLOSE THE TRUNK PUTTING HER AT A SUBSTANTIAL RISK OF INJURY OR DEATH. A BRIEF ONLINE SEARCH SHOWS AN HISTORICAL PROBLEM INVOLVING THIS COMPLAINT. AT FIRST THE PROBLEM WAS HUMOROUS BUT AFTER HER HAVING TO STOP ON THE LIE THE HUMOR QUICKLY FADED AND CONCERN AROSE. THE CAR IS AT THE DEALER FOR A FIX AND I EXPRESSED MY CONCERN AND WAS BLOWN OFF. THIS MAY NOT BE THE TYPICAL SAFETY PROBLEM ASSOCIATED WITH POTENTIAL INJURIOUS EVENTS BUT AN UNFORESEEN OR UNEXPECTED REACTION TO THIS SITUATION COULD LEAD TO UNINTENDED ACCIDENTS. *TR

3/14/2014

HEADLIGHT DEFECT. BRAND NEW VEHICLE. DRIVERS SIDE HIGH BEAM MUCH TOO HIGH. HIGH BEAM ONLY SERVES TO LIGHT TREES IN FRONT OF VEHICLE WHEN USED. REPORTED TO SELLING DEALER, AND LEFT CAR FOR SERVICE. SERVICE WRITER STATED THAT THEY HAD CORRECTED THE PROBLEM. BY "ADJUSTING THE HIGH BEAM". AFTER PICKING VEHICLE UP, AND TESTING THE HEADLIGHTS, I FOUND THAT WHAT HAD BEEN DONE IS ADJUSTING THE ENTIRE DRIVER'S SIDE HEADLIGHT DOWN SUCH THAT THE LOW BEAM WAS UNUSABLE. IN EFFECT, WHAT THEY HAD DONE WAS ADJUSTED THE DRIVER'S SIDE HEADLIGHT SO THAT THE HEIGHT OF THE DRIVER'S SIDE HIGH BEAM MATCHED THE PASSENGER'S SIDE HIGH BEAM. I RETURNED TO THE SERVICING DEALER, AND SHOWED THEM PHOTOGRAPHS OF THE LIGHT PATTERNS RESULTING FROM THEIR ADJUSTMENTS. THEY WERE AT A LOSS AS TO HOW TO CORRECT THE PROBLEM. THEY STATE THAT THEY HAVE CONTACTED THE MANUFACTURER IN AN EFFORT TO GET PERMISSION TO REPLACE A DEFECTIVE HEADLIGHT ASSEMBLY. UPON LAST CHECKING WITH DEALER, MANUFACTURER HAD NOT GIVEN PERMISSION TO REPLACE THE DEFECTIVE HEADLIGHT ASSEMBLY. SEARCHES ON THE INTERNET SHOW OTHER INSTANCES OF THIS PROBLEM FOR THIS SPECIFIC VEHICLE TYPE. IT APPARENTLY CAN AFFECT EITHER THE DRIVER'S OR PASSENGER'S SIDE HEADLIGHT. *TR

7/14/2013

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED CONDENSATION AND WATER BUILT UP AROUND THE HEADLIGHT LENS WHILE DRIVING. THE CONTACT WAS UNABLE TO CLEAN THE LENS. THE DEALER ADVISED THE CONTACT TO LEAVE THE HIGH BEAMS ON FOR THIRTY MINUTES IN ORDER TO CLEAR THE CONDENSATION . THE DEALER REPLACED THE HEADLIGHT UNIT BUT THAT DID NOT REMEDY THE DEFECT. THE FAILURE MILEAGE WAS 6,500. UPDATED 05/12/2014*LJ

1/31/2014

ON APPROXIMATELY 4/16/2014 WHILE DRIVING MY GIRLFRIEND ATTEMPTED TO USE THE SEAT HEATER ON THE FRONT PASSENGER SIDE. WHEN PRESSING THE BUTTON ON THE 8.4 INCH SCREEN WE WERE ABLE TO HEAR A CLICK AND THEN THE FUNCTION WHICH AS ILLUMINATED ON THE SCREEN TURNED OFF. SHE TRIED MULTIPLE TIMES BUT THE HEATED SEAT WOULD NOT STAY ON. I HAD THE DEALERSHIP LOOK UP THIS ISSUE AND THE FOLLOWING WAS FOUND: "CS - B1EB2 - 1B R/F SEAT HEATER SENSOR-CIRCUIT RESISTANCE ABOVE THRESHOLD, INSPECTED HEATED SEAT MODULE CONNECTOR AND HEATED SEAT PAD CONNECTOR LOOKS OK, CHECKED FOR SHORT TO VOLTAGE CIRCUIT P688 OK, CHECKED CONTINUITY FROM MODULE TO CUSHION PAD CONNECTOR CIRCUIT P688 NO CONTINUITY, CHECKED SHORT TO GROUND, CIRCUIT IS SHORTED TO GROUND, REMOVED SEAT INSPECTED WIRING, FOUND WIRING GOT RUB THRU ON SEAT FRAME. INSPECTED HEAT SEAT CUSHION PAD SENSOR, FOUND HEATED SEAT PAD SENSOR INTERNAL FAILURE ORDERED SEAT CUSHION, REPAIR CIRCUIT P688, CLEARED DTCS AND CHECK IF HEATED SEAT IS WORKING, SEAT IS STILL NOT WORKING, R/F SEAT IS READING THAT ITS -40 DEGREES. REMOVED SEAT AND REPLACED PASSENGER FRONT CUSHION HEATED ELEMENT AND VERIFY REPAIR". SO I WAS DRIVING AROUND WITH A HEATED SET WHERE THE GROUND WIRE RUBBED THROUGH ON THE SEAT FRAME. LUCKILY THEIR WAS FIRE IN THE VEHICLE DUE TO MY GIRLFRIEND REPEATEDLY PUSHING THE BUTTON IN AN ATTEMPTED TO GET THE SEAT TO WORK. *TR

8/21/2014

TRAVELING ON HIGHWAY, CRUISE CONTROL TURNED OFF, ABS/TRACTION CONTROL LIGHT CAME ON THEN CHECK ENGINE CAME ON AND THE CAR STALLED AND WOULD NOT GO ANYWHERE. I AM THINKING A FAULTY ALTERNATOR. NEEDS TO BE ON RECALL FOR ALTERNATORS.

10/25/2016

WHILE DRIVING, SMELL OF RAW FUEL ENTERED VEHICLE. HAPPENED A COUPLE OF TIMES AND WENT AWAY. HAPPENED AGAIN, AND DID NOT GO AWAY. COULD NOT PARK THE VEHICLE IN A GARAGE. TOOK IT TO DEALERSHIP, DIAGNOSED AS FAULTY FUEL FILLER. NEW FUEL FILLER BACK-ORDERED, *NO PARTS AVAILABLE*. CAR IS A SAFETY HAZARD WITH FUEL VAPORS ESCAPING.

2/11/2016

HELLO MY 2013 DODGE CHARGER 3.6 WHILE I WAS DRIVING THE VEHICLE HAS JUST SHUT DOWN WITH NO WARNINGS AND I HAD TO GET IT TOWED TO A DODGE SHOP U WAITED ON MY VEHICLE FOR DAYS AND THEY SAID IT WAS A BLOWN FUSE BUT I'M IN THE TECHNOLOGY FIELD AND IT SEEMS TO ME THAT SOMEONE HAS ACCESS OR REMOTELY ACCESS TO MY VEHICLE NOW I HAVE ISSUES WITH MY FUEL WHICH I'M GETTING 10 MILES A GALLON, AND MY VEHICLE IS GETTING TO A POINT TO WEAR I HAVE TO PULL OVER BECAUSE IT'S GETTING OVERHEATED SOMETHING IS SERIOUSLY WRONG AND I FEEL UNSAFE ANYTIME YOUR VEHICLE SHUTS OFF WHERE YOU DON'T HAVE CONTROL OF IT IT'S A HAZARD TO EVERYONE MY UCONNECT RADIO ASK FOR A ANTI THEFT CODE BUT IT WAS BEFORE I TOOK IT TO AUTO NATION DODGE IT REALLY NEEDS TO BE LOOKED AT I'VE PARKED THE VEHICLE IT HAS 67000 MILES AND I JUST BOUGHT IT IN OCTOBER OF LAST YEAR ALSO THE WINDOWS ROLL DOWN BY THERE SELFS THE VEHICLE WAS GOING ABOUT 45 MPH ON CITY HWY AND THE DEALERSHIP NEVER HAD IT SMOKED BEFORE THEY SOLD IT TO ME

8/5/2017

MY 2013 DODGE CHARGER HAS POWER ADJUSTABLE PEDALS. AFTER OWNING THE CAR FOR ABOUT 6 MONTHS, THE PEDALS BEGAN TO RANDOMLY MOVE ON THEIR OWN. AS I ALWAYS KEPT THE PEDALS IN THE FULLY RETRACTED POSITION, THIS MEANT THAT THE PEDALS WOULD MOVE TOWARDS ME AND IF MY FOOT WAS ON THE ACCELERATOR PEDAL, THE CAR WOULD ACCELERATE AS THE PEDALS MOVED TOWARDS ME. THE OCCURRENCES WERE RANDOM, SOMETIMES HAPPENING MULTIPLE TIMES WITHIN A FEW MINUTES AND SOMETIMES AT LOW SPEEDS AND SOMETIMES AT HIGHWAY SPEEDS. SOMETIMES IT WOULDN'T HAPPEN FOR SEVERAL DAYS, THEN START DOING IT AGAIN. I TOOK THE CAR INTO A CHRYSLER DEALER IN EARLY JANUARY, 2014 AND THEY SAID THEY COULDN'T LOOK AT IT FOR SEVERAL DAYS. I DIDN'T TAKE IT BACK AND PUT IT ON MY TO-DO LIST AS THERE WERE A FEW OTHER THINGS ON THE CAR THAT I NEEDED FIXED AND WAS DOING A LOT OF TRAVELING. REGARDLESS, THE CONDITION STOPPED IN LATE MARCH AND DIDN'T OCCUR FOR OVER 3 WEEKS. AS IT WAS EXTREMELY COLD IN MICHIGAN, I THOUGHT THAT THE WEATHER MIGHT HAVE BEEN A CONTRIBUTOR TO THE PROBLEM. BUT THEN, IT STARTED HAPPENING AGAIN IN MID-APRIL WHEN IT WAS WARM, SOMETIMES 6-10 TIMES WITHIN SEVERAL MINUTES. WHEN TRYING TO MOVE THE PEDALS BACK TO THE FULLY RECESSED POSITION WITH THE SWITCH ON THE SIDE OF THE SEAT, IT WOULDN'T RESPOND AND I HAD TO MOVE THE SEAT BACK AND FORTH A FEW TIMES BEFORE THE PEDAL SWITCH WORKED. THERE ARE AND HAVEN'T BEEN ANY OBSTRUCTIONS EVEN CLOSE TO THE SWITCH AND THE CAR WAS IN PERFECT CONDITION. I SUSPECT A SWITCH PROBLEM BUT DON'T KNOW YET. *TR

4/21/2014

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE TRUNK LID FAILED TO REMAIN CLOSED. WHILE THE VEHICLE WAS PARKED, THE TRUNK OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INFORMED THE CONTACT THAT THERE WERE NO RECALLS RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,359.

8/22/2014

TL* THE CONTACT OWNED A 2013 DODGE CHARGER. THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS DID NOT RETRACT. A POLICE REPORT WAS FILED AND TWO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,914. UPDATED 02/02/15*LJ UPDATED 6/8/2015 *JS

8/25/2014

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE BATTERY WARNING LIGHT, CHECK ENGINE WARNING LIGHT, BRAKE LIGHT, AND THE SAVER MODE WARNING LIGHT ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR AND THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 56,000.

1/12/2015

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, A WHISTLING NOISE EMITTED FROM THE VEHICLE. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE DIAGNOSTIC RESULTS WAS UNKNOWN AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

1/14/2015

THE TRUNK OF THE CAR OPENS INTERMITTENTLY. DOES NOT OPEN WILL DRIVING. *TR

4/24/2015

THE TRUNK OF THE CAR OPENS INTERMITTENTLY. DOES NOT OPEN WILL DRIVING. *TR

4/24/2015

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING AT VARIOUS SPEEDS, THE WINDSHIELD WIPERS WOULD REMAIN ON AND COULD NOT BE SHUT OFF. AS A RESULT, THE FUSE REQUIRED TO BE DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

9/11/2015

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING AT VARIOUS SPEEDS, THE WINDSHIELD WIPERS WOULD REMAIN ON AND COULD NOT BE SHUT OFF. AS A RESULT, THE FUSE REQUIRED TO BE DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

9/11/2015

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE MADE AN ABNORMAL SPARKING NOISE AND THE FRONT DRIVER SIDE AIR BAG RATTLED. THE FRONT PASSENGER SIDE WINDOW FAILED TO OPEN AND CLOSE INTERMITTENTLY. IN ADDITION, ALL FOUR WINDOWS FAILED INTERMITTENTLY. WHEN THE CRUISE CONTROL WAS ENGAGED, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CRUISE CONTROL HAD TO BE DISENGAGED IN ORDER FOR THE VEHICLE TO SLOW DOWN. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 15V467000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

3/9/2016

MY ISSUE WITH THE VEHICLE IS THE RACK AND PINION LOCKING UP ON ME WHEN I TURN LEFT. I TOOK IT INTO DODGE AND THEY DIDN'T WANT TO DO ANYTHING WITH IT BECAUSE THE PROBLEM WASN'T HAPPENING AT THE TIME THAT IT WAS BROUGHT INTO THE SHOP, THIS WAS WHEN I HAD WARRANTY THAT I PAID EXTRA FOR AND EVERYTHING. AFTER IT GOT WORSE, I LOST CONTROL OF IT MAKING A LEFT AND I HIT A CURB, WHICH CAUSED ME TO HAVE TO GET A NEW TIRE. AS I AM DRIVING TO CLASS OR WORK, I GO TO MAKE MY REGULAR LEFT AND MY CAR KEEPS LOCKING UP AS I TURN SO I HAVE TO FORCE IT OUT OF THE LEFT TURN. I WOULD GET THE PROBLEM FIXED, BUT THE ISSUE WITH THIS IS THAT IT IS OVER $1000 TO GET FIXED. NOW MY MOTHER DRIVES MY CAR SOMETIMES, AND SHE HAS A PROBLEM WITH DRIVING MY CAR BECAUSE OF THIS, SO SHE DOES NOT DRIVE IT ANYMORE. THIS ISSUE COULD BE A PROBLEM FOR SOMEONE ELSE BECAUSE IT CAN LOCK UP AND CAUSE A BAD ACCIDENT, KILL OR SERIOUSLY INJURE SOMEONE. THIS PROBLEM SHOULD NOT BE HAPPENING CONSIDERING HOW NEW THE VEHICLE IS AND I THINK THEY SHOULD BE INVESTIGATE BECAUSE THEY DIDN'T FIX IT DURING WARRANTY BECAUSE THE ISSUE WAS NOT CONSISTENT. BASED ON FORUMS, I ALSO SEE OTHER PEOPLE HAVE A SIMILAR PROBLEM. NOW IT IS EVERY TIME I TURN ON THE CAR IT LOCKS UP WHEN I TURN LEFT, IT IS VERY UNSAFE.

1/21/2017

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING 20 MPH, THE ABS AND VEHICLE TRACTION CONTROL WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE BATTERY SAVER MODE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THERE WAS SMOKE EMITTING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. THE CONTACT WAS CONCERNED THAT THE ALTERNATOR FAILED, WHICH CAUSED THE SMOKE IN THE ENGINE COMPARTMENT. THE CONTACT STATED THAT THE VEHICLE WOULD BE TOWED TO THE DEALER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

4/3/2017

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER (LOCATED AT 23820 CREEKSIDE RD, VALENCIA, CA 91355) WHERE IT WAS DIAGNOSED THAT THE PCM WAS NOT COMMUNICATING WITH THE SCANNER. THE DEALER ALSO INFORMED THE CONTACT THAT THEY NEEDED MORE TIME TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THEY WOULD CONTACT THE SERVICE ADVISER DEPARTMENT. THE APPROXIMATE FAILURE MILEAGE WAS 67,540.

8/8/2017