2019 Dodge Challenger Owner Complaints

TL* THE CONTACT OWNS A 2019 DODGE CHALLENGER. THE CONTACT STATED THAT WHEN REVERSING HIS VEHICLE TO PARK, IT JOLTED BACKWARDS. THE SERVICE SHIFTER, SERVICE TRANSMISSION, SERVICE ENGINE, AND THE PARK CAR AND TURN OFF THE ENGINE WARNING LIGHTS ILLUMINATED. THE GEARS WERE STUCK IN THE PARK POSITION AND THE ENGINE WAS STILL RUNNING. THE DEALER BRAVO CHRYSLER DODGE JEEP RAM OF ALHAMBRA LOCATED AT 1100 W MAIN ST, ALHAMBRA, CA 91801 (626) 283-5212 REFUSED TO HELP TOW THE VEHICLE. TWO DAYS LATER THE DEALER CALLED BACK AND ASKED THE CONTACT TO PICK UP THE VEHICLE AND SAID THERE WAS NOTHING WRONG. THE CONTACT PICKED UP THE VEHICLE AND THE SAME ISSUE OCCURRED WITH ALL OF THE LIGHTS FLASHING. THE CONTACT STATED THE STEERING WHEEL WAS HARD TO CONTROL. THE CONTACT SLOWLY DROVE THE VEHICLE BACK TO THE DEALER. THREE DAYS LATER THEY FOUND OUT THERE WAS A TRACKING DEVICE. THE TRACKING DEVICE DESTROYED THE WIRING IN THE VEHICLE. THE DEALER STATED THAT THEY WERE GOING TO REMOVE THE TRACKER AND REPAIR THE WIRING. THE CONTACT HAD INFORMED THE MANUFACTURER AND HE WAS GIVEN A CASE NUMBER. THE DEALER REPAIRED THE VEHICLE AND THE SAME ISSUE OCCURRED AGAIN WHILE THE CONTACT WAS DRIVING AND HE ALMOST GOT INTO AN ACCIDENT. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE DEALER TEST DROVE THE VEHICLE FOR AN EXTENDED MILEAGE FOR OVER 100 MILES. THE ISSUE OCCURRED AGAIN DURING THE TEST DRIVE. THE DEALER STATED THAT THE ENTIRE WIRING SYSTEM HAD TO BE FIXED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,750. THE VIN WAS INVALID.

1/13/2020

WHEN CAR IS IN REVERSE, BACKUP CAMERA IS UNAVAILABLE JEOPARDIZING SAFETY AROUND. DURING ACCELERATION OF CAR WHEN DRIVING, THE SPEEDOMETER ON DASH SHOWS DIFFERENT THAN THE DIGITAL SPEEDOMETER. I.E IF I AM GOING 40 THE DIGITAL SHOWS 60+ (VARIES). PASSENGER DOOR LOCK HAS DIFFICULTY CLICKING LOCK/UNLOCK AND NO CHILD LOCK IS ON- WILL BE SAFETY CONCERN IF EXITING IS NEEDED OF VEHICLE. ALL ISSUES ABOVE HAPPEN ALMOST EVERY TIME. *TR

6/9/2020

MY TIRE SUFFERED A MAJOR CRACK ON THE TRAIN TO THE SIDEWALL ON JUNE 13, 2020 I CALLED RUSSELL WESTBROOK DODGE IN VAN NUYS TO PURCHASE A TIRE SINCE THIS WAS AN EMERGENCY THEY TOLD ME I HAD TO WAIT THREE DAYS BECAUSE OF ORDERING DELAYS, SO I HAD NO OTHER CHOICE TO BUY ANOTHER TIRE AT ANOTHER TIRE SHOP THIS TIRE WAS 305 3020 THE STANDARD STOCK TIRES ARE 305 35 20. I WAS UNABLE PHYSICALLY TO TAKE MY OLD TIRE WITH ME SINCE I CAME FROM A TRIP AND MY TRUNK AND INTERIOR HAD LUGGAGE. I WENT TO RUSSELL WESTBROOK DODGE ON JUNE 19, 2020 WITH THIS CONCERN AND ASK THEM AT THE VERY LEAST TO REFILL MY TIRE WITH NITROGEN WHICH I PAID $500 FOR AND ASKED TO CHECK FOR MY TIRE PRESSURE ON ALL MY TIRES, BOTH OF THESE REQUESTS WERE DENIED I FEEL UNSAFE DRIVING THIS CAR. I ASKED THE SERVICE DIRECTOR OF RUSSELL WESTBROOK DODGE IN VAN NUYS TO WRITE A SERVICE DOCKET DETAILING MY SITUATION AND HIS DENIAL TO CHECK MY TIRE PRESSURE AND TO FILL MY TIRES WITH NITROGEN, AS WELL AS A POTENTIAL ALIGNMENT HE DECLINED ALL OF THESE REQUEST AND BANNED ME FROM SERVICING MY CAR, I FEEL VERY OVERWHELMED FOR MY SAFETY AND FOR THE SAFETY OF OTHERS BECAUSE OF THIS NEGLIGENCE BROUGHT BY RUSSELL WESTBROOK DODGE. I REACHED OUT TO PERELLI TIRES LLC AND THEY DECLINED TO HELP ME BECAUSE I WAS AN ABLE TO HAVE THE TIRE WITH ME FOR INSPECTION, IF I HAD SPACE IN MY TRUCK I WOULD'VE TAKEN MY TIRE. ON ANOTHER MATTER I CONTACTED FCA DODGE REGARDING STEERING CLICKING NOISE COMING FROM MY CAR WHEN TURNING OUR PARKING THE CAR BETWEEN ZERO AND 3 MILES PER. *TR

6/20/2020

THIS IS MY 2ND DODGE CHALLENGE I'VE OWNED. MY FIRST ONE WAS A 2017 R/T. THE REASON I MENTION THIS IS BECAUSE ITS THE SAME ISSUE I HAD WITH THE OTHER ONE. I KEEP UP WITH ALL THE MAINTANCE AND TAKE CARE OF MY CARS. THE PROBLEM FROM WHAT I'VE BEEN TOLD IS THE EXHAUST MANIFOLD AND THERE'S ALSO A KNOCKING SOUND COMING FROM THE ENGINE. ITS EXACTLY LIKE THE FIRST ONE I HAD AND TRADED IN. I COULDN'T GET IT FIXED BECAUSE ITS NOT COVERED IN THE FACTORY WARRANTY OR IN THE EXTENDED WARRANTIES I BOUGHT. SO I DON'T KNOW WHAT TO DO AND DODGE WANTS ME TO PAY HUNDREDS JUST TO LOOK AT IT WHICH I SHOULDN'T HAVE TO DO WITH A CAR THAT HAS LESS THAN 30,000 MILES ON IT AND ITS SOMETHING THAT I FEEL AND BELIEVE IS THEIR FAULT. I KNOW I'M NOT THE ONLY ONE BECAUSE EVERY MECHANIC, OIL CHANGERS I'VE GONE TOO I ASK THEM ABOUT IT AND THEY TELL ME SO MANY OF THEIR CUSTOMERS COMPLAIN ABOUT THE SAME THING. I HOPE YOU CAN HELP. THANKS

12/22/2020

WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION TO ITS FULL EXTENT, THE TIRES BEGIN TO SCRAPE AGAINST THE BODY OF THE VEHICLE WHILE MAKING A TURN.

11/17/2019

WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION TO ITS FULL EXTENT, THE TIRES BEGIN TO SCRAPE AGAINST THE BODY OF THE VEHICLE WHILE MAKING A TURN.

2/8/2020

I WAS DRIVING IN THE HIGHWAY AND AS I TURNED TO MERGE MY STEERING WHEEL LOCKED AND I COULD NOT MOVE THE WHEEL. ONCE I STOPPED THE CAR I TURNED IT OFF AND ON AND IT SAID 'STEERING WHEEL MOTION OFF'

10/9/2019

WHEN THE VEHICLE IS IN MOTION THE STEERING WHEEL WILL LOCK. IT HAPPENS WHEN DRIVING ON THE HIGHWAY OR ON A CITY STREET. THIS HAS HAPPENED WHEN CHANGING LANES AND WHILE MAKE A TURN. ON 1-11-2020 I WAS AT THE DEALERSHIP TO TEST DRIVE THIS CAR, BUT WHEN I STARTED THE CAR THE DASHBOARD LIT UP WITH MULTIPLE CODES. THE SALESMAN HAD ME TEST DRIVE ANOTHER VEHICLE WITH THE SAME SPECS SO THAT A TECH COULD LOOK AT THE CODES. THE TECHNICIAN LOOKED THE VEHICLE OVER AND CLAIMED EVERYTHING WAS FINE. PURCHASED THE ORIGINAL CAR THAT HAD THE CODES ON THE DASHBOARD. WHILE DRIVING HOME ON 1-11-2020, THE STEERING WHEEL LOCKED WHEN ATTEMPTING TO CHANGE LANES ON THE HIGHWAY. ON WEDNESDAY, 1-15-2020 WHILE IN MOTION ON A CITY ROAD THE STEERING WHEEL LOCKED WHEN MAKING A RIGHT HAND TURN. THE CAR WAS NOT DRIVEN AGAIN UNTIL TUESDAY, 1-21-2020 WHEN IT WAS DRIVEN TO THE DEALERSHIP. WHILE THE CAR WAS IN MOTION AND MAKING A RIGHT HAND TURN THE STEERING WHEEL LOCKED. THE DEALERSHIP HAD THE VEHICLE FROM 1-21-2020 UNTIL 1-25-2020. I WAS TOLD THAT THE STEERING WHEEL LOCKING WAS DUE TO A BAD BATTERY AND THE DEALERSHIP CHANGED IT. WHEN DRIVING HOME FROM THE DEALERSHIP ON 1-25-2020, THE STEERING WHEEL LOCKED UP ON TWO DIFFERENT OCCASIONS WHILE MAKING A LEFT HAND TURN AND A RIGHT HAND TURN. THE CAR WAS PARKED AND NOT DRIVEN AGAIN UNTIL 1-27-2020 WHEN IT WAS TAKEN BACK TO THE DEALERSHIP. THE CAR IS STILL THERE AS OF 1-29-2020 WITH NO UPDATE ON THE ISSUE.

1/30/2020

PURCHASED THE CAR BRAND NEW WITH 992 MILES PUT ON BY THE DEALERSHIP OWNER (THAT'S WHAT I WAS TOLD). DROVE THE CAR 8 HOURS, SPENT THE NIGHT IN HOTEL; LEFT THE NEXT MORNING AND AT ODOMETER 1626 GOING 75MPH ON THE INTERSTATE THE ENGINE BLEW UP. I WAS ABLE TO CONTROL THE VEHICLE AND BRING IT SAFELY TO THE SHOULDER BUT ALL THE ENGINE OIL HAD COVERED THE ROADWAY AND METAL PIECES. LOOKED UNDER CAR AND SAW PART OF A CONNECTING ROD HANGING OUT OF THE OIL PAN.

2/4/2020

THIS IS MY 2ND DODGE CHALLENGE I'VE OWNED. MY FIRST ONE WAS A 2017 R/T. THE REASON I MENTION THIS IS BECAUSE ITS THE SAME ISSUE I HAD WITH THE OTHER ONE. I KEEP UP WITH ALL THE MAINTANCE AND TAKE CARE OF MY CARS. THE PROBLEM FROM WHAT I'VE BEEN TOLD IS THE EXHAUST MANIFOLD AND THERE'S ALSO A KNOCKING SOUND COMING FROM THE ENGINE. ITS EXACTLY LIKE THE FIRST ONE I HAD AND TRADED IN. I COULDN'T GET IT FIXED BECAUSE ITS NOT COVERED IN THE FACTORY WARRANTY OR IN THE EXTENDED WARRANTIES I BOUGHT. SO I DON'T KNOW WHAT TO DO AND DODGE WANTS ME TO PAY HUNDREDS JUST TO LOOK AT IT WHICH I SHOULDN'T HAVE TO DO WITH A CAR THAT HAS LESS THAN 30,000 MILES ON IT AND ITS SOMETHING THAT I FEEL AND BELIEVE IS THEIR FAULT. I KNOW I'M NOT THE ONLY ONE BECAUSE EVERY MECHANIC, OIL CHANGERS I'VE GONE TOO I ASK THEM ABOUT IT AND THEY TELL ME SO MANY OF THEIR CUSTOMERS COMPLAIN ABOUT THE SAME THING. I HOPE YOU CAN HELP. THANKS

12/22/2020

WHILE DRIVING ON A CITY STREET RECEIVED A TRANSMISSION MALFUNCTION WARNING. VEHICLE HAD BEEN DRIVEN LESS THAN 300 MILES. VEHICLE STOPPED IN MIDDLE OF TRAFFIC AND TRANSMISSION WOULD NOT ENGAGE. LUCKILY I WAS NOT REAR ENDED. ENGAGED EMERGENCY FLASHER. AFTER SEVERAL EFFORTS TO START/STOP THE VEHICLE TRANSMISSION DID FINALLY ENGAGE. THIS TOOK ABOUT 15 MINUTES. MANAGED TO GET VEHICLE HOME AND TOOK IT TO DEALERSHIP NEXT DAY. IT IS MY UNDERSTANDING THAT A TRANSMISSION CONTROL MODULE WAS REPLACED. STILL LEARY ABOUT DRIVING THIS VEHICLE.

3/22/2019

IF PARKED IN GEAR, THE VEHICLE WILL GET STUCK IN THE GEAR IT WAS LEFT IN. IT ALSO HAS PROBLEMS SHIFTING INTO LOWER GEARS WHEN COLD. THESE ISSUES HAVE BEEN REPORTED IN STAR CENTER CASE #K38556860 AND #S1021000004.

4/24/2019

TL* THE CONTACT OWNS A 2019 DODGE CHALLENGER. THE CONTACT STATED WHILE DRIVING 55 MPH, WHEN SHE T-BONED INTO ANOTHER VEHICLE CAUSING HER TO LOSE CONTROL AND ALSO HIT A GUARD RAIL. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED PRIOR TO THE ACCIDENT. THE CONTACT STATED SHE SUSTAINED A BROKEN LEFT HAND AND 3 PERSONS WERE INJURED ON THE OTHER VEHICLE (UNAWARE OF WHAT INJURIES). THE CONTACT STATED HERSELF AND THE 3 PASSENGERS ALL SOUGHT MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO IMPOUND LOT. A DEALER WAS NOT CONTACTED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 4,018. *LN*DT*JB*DT*JB*JB

7/15/2020

After I bought the vehicle later I realized the light don’t come on from my steering wheel Air bag. So I took it to the dealership and they told me my air bags doesn’t work.

7/22/2023

STOCK, FACTORY BUILT, REAR BRAKE PAD SURFACE AREA IS SUBSTANTIALLY DIFFERENT THAN THE REAR ROTOR DIAMETER. SWEEP OF BRAKE PAD IS SUBSTANTIALLY NARROWER THAN THE ROTOR. THIS IS CAUSING AN IMPROPER WEAR PATTERN ON ROTOR. REDUCES STOPPING FORCE AND WILL CREATE A RIDGE IN THE ROTOR. THIS RIDGE WILL MAKE FUTURE REPLACEMENT BRAKE PADS INCOMPATIBLE, AND COULD AFFECT BRAKE SYSTEM PERFORMANCE NEGATIVELY.

2/2/2020

BRAKE LINES IN ENGINE BAY ON PASSENGER SIDE ARE ROUTED TOO CLOSE TO THE EXHAUST MANIFOLD CAUSING THE INSULATION TO MELT. THE MELTED INSULATION WAS FOUND BY MY INDEPENDENT MECHANIC DURING A ROUTINE INSPECTION OF THE VEHICLE. THE MECHANIC NOTED THAT THIS COULD BE A SERIOUS SAFETY ISSUE DUE TO BOILING BRAKE FLUID AND RECOMMEND GETTING THIS FIXED AT DODGE UNDER WARRANTY AS SOON AS POSSIBLE.

4/21/2021

the lower control arm and lower ball joint broke causing me to hit another vehicle ,plus had to be towed due to damage , highway patrol called and took a report, was inspected my insurance adjuster after the accident this part would have broke while driving and caused more damage or injuries to me or my wife, the rack and pinion still needs to be replaced and is on back order until further notice no date given when it will be in by the dealership

4/27/2022

I had a flat tire while driving to work and was unable to pull over for about a few thousand feet. As the tire went flat I swirled into the grass on a street without a shoulder. The tire snapped off and was not locatable. I filed a police report and called the police at time of incident. The total damage on the vehicle was under $3,000 but because the tire snapped off and damaged the firewall Dodge stated that the vehicle had to be a total loss. This was a 2019 challenger there should be no reason for a wheel to snap off like such. After visiting several Dodge chat rooms I have learned that this is very common with the challenger and needs to be addressed with a class action suit and safety recall! This happens very often to Dodge challenger consumers

11/12/2023

WHEN CAR IS IN REVERSE, BACKUP CAMERA IS UNAVAILABLE JEOPARDIZING SAFETY AROUND. DURING ACCELERATION OF CAR WHEN DRIVING, THE SPEEDOMETER ON DASH SHOWS DIFFERENT THAN THE DIGITAL SPEEDOMETER. I.E IF I AM GOING 40 THE DIGITAL SHOWS 60+ (VARIES). PASSENGER DOOR LOCK HAS DIFFICULTY CLICKING LOCK/UNLOCK AND NO CHILD LOCK IS ON- WILL BE SAFETY CONCERN IF EXITING IS NEEDED OF VEHICLE. ALL ISSUES ABOVE HAPPEN ALMOST EVERY TIME. *TR

6/9/2020

P1DAB-00,U1412,P0716. VEHICLE HAS SHOWN CODES ABOVE FOR 5 PLUS MONTHS. CODES CAUSE VEHICLE TO SHIFT BETWEEN GEAR RANDOMLY. I HAVE TAKEN VEHICLE TO DEALERSHIP BUT PROBABLY WAS NOT RESOLVED; THE DEALERSHIP STATED THE PROBLEM WAS THE SPEED SENSOR, SO THE SWITCHED THEM OUT ONLY TO FIND OUT LATER IT WAS NOT THE PROBLEM. VEHICLE IS UNSAFE; ON ONE OCCASION THE VEHICLE SHIFT FROM THE 8TH GEAR TO THE 3RD WHILE ON THE FREEWAY ALMOST CAUSING AN ACCIDENT. PLEASE RESOLVE ISSUE BEFORE SOMEONE IS GRAVELY INJURED.

1/3/2021

MY TIRE SUFFERED A MAJOR CRACK ON THE TRAIN TO THE SIDEWALL ON JUNE 13, 2020 I CALLED RUSSELL WESTBROOK DODGE IN VAN NUYS TO PURCHASE A TIRE SINCE THIS WAS AN EMERGENCY THEY TOLD ME I HAD TO WAIT THREE DAYS BECAUSE OF ORDERING DELAYS, SO I HAD NO OTHER CHOICE TO BUY ANOTHER TIRE AT ANOTHER TIRE SHOP THIS TIRE WAS 305 3020 THE STANDARD STOCK TIRES ARE 305 35 20. I WAS UNABLE PHYSICALLY TO TAKE MY OLD TIRE WITH ME SINCE I CAME FROM A TRIP AND MY TRUNK AND INTERIOR HAD LUGGAGE. I WENT TO RUSSELL WESTBROOK DODGE ON JUNE 19, 2020 WITH THIS CONCERN AND ASK THEM AT THE VERY LEAST TO REFILL MY TIRE WITH NITROGEN WHICH I PAID $500 FOR AND ASKED TO CHECK FOR MY TIRE PRESSURE ON ALL MY TIRES, BOTH OF THESE REQUESTS WERE DENIED I FEEL UNSAFE DRIVING THIS CAR. I ASKED THE SERVICE DIRECTOR OF RUSSELL WESTBROOK DODGE IN VAN NUYS TO WRITE A SERVICE DOCKET DETAILING MY SITUATION AND HIS DENIAL TO CHECK MY TIRE PRESSURE AND TO FILL MY TIRES WITH NITROGEN, AS WELL AS A POTENTIAL ALIGNMENT HE DECLINED ALL OF THESE REQUEST AND BANNED ME FROM SERVICING MY CAR, I FEEL VERY OVERWHELMED FOR MY SAFETY AND FOR THE SAFETY OF OTHERS BECAUSE OF THIS NEGLIGENCE BROUGHT BY RUSSELL WESTBROOK DODGE. I REACHED OUT TO PERELLI TIRES LLC AND THEY DECLINED TO HELP ME BECAUSE I WAS AN ABLE TO HAVE THE TIRE WITH ME FOR INSPECTION, IF I HAD SPACE IN MY TRUCK I WOULD'VE TAKEN MY TIRE. ON ANOTHER MATTER I CONTACTED FCA DODGE REGARDING STEERING CLICKING NOISE COMING FROM MY CAR WHEN TURNING OUR PARKING THE CAR BETWEEN ZERO AND 3 MILES PER. *TR

6/20/2020

The contact owns a 2019 Dodge Challenger. The contact stated that while driving at an undisclosed speed, there was an abnormal sound when the steering wheel was turned. The instrument panel would also get very hot. Additionally, the contact inspected the vehicle and noticed that the driver’s and passenger’s side tires were worn due to steering knuckle, causing tire damage. The dealer was made aware of the failure but informed the contact that the VIN was not under recalls. The dealer diagnosed that the instrument panel overheated and burnt the connecting wires. The instrument panel was replaced. The manufacturer was made aware of the failure. The contact was relating the failure to NHTSA Campaign Number: 19V758000 (Service Brakes, Tires, Wheels). The failure mileage was 40,000.

7/28/2021

My 2019 Dodge Challenger GT harness has been compromised. The electrical system in a vehicle, including the headlight circuit, is designed to operate within specific parameters to ensure safety and reliability. When a harness is compromised it can cause an electrical short circuit. In my case, this short circuit is causing a fuse to melt. A fuse is a safety device designed to protect electrical circuits from overheating and potential fires by breaking the circuit when excess current flows through it. When a fuse melts due to an electrical short caused by a faulty harness, it means that excessive current is passing through the circuit. This situation can be dangerous for several reasons 1. Loss of headlights: The melted fuse interrupts the flow of electricity to the headlights, resulting in them going out completely. This sudden loss of visibility can be hazardous, especially at night or in lowlight conditions, increasing the risk of accidents. 2. Overheating: The excessive current passing through the compromised harness generates heat, often leading to melting or damage to surrounding components. This can potentially cause a fire hazard, posing a serious risk to both vehicle occupants and the car itself. 3. Electrical damage: In addition to the headlights, a compromised harness can affect other electrical components in the affected circuit, such as the turn signals, fog lights, or other lighting systems. It can also damage the vehicle's control modules and wiring, leading to further malfunctions and costly repairs. Replacing the faulty harness is crucial to restore the electrical integrity of the headlight circuit and ensure proper functionality. By replacing the harness, you eliminate the risk of further short circuits, melted fuses, and potential damage to other electrical components. It is essential to address these issues promptly to ensure your safety on the road and prevent any potential accidents caused by reduced visibility or electrical malfunctions.

7/28/2023

The contact owns a 2019 Dodge Challenger. The contact stated that while driving at an undisclosed speed, the headlights became inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the electrical box was melted. The vehicle was not repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 98,000.

3/27/2024

TL* THE CONTACT OWNS A 2019 DODGE CHALLENGER. THE CONTACT STATED WHILE DRIVING 15 MPH WHEN THE ACCELERATOR PEDAL WAS APPLIED THE CONTACT'S NEIGHBOR NOTICED THAT VEHICLE HAD AN ABNORMAL NOISE COMING FROM THE DRIVER'S SIDE REAR MUFFLER. VEHICLE'S EXHAUST AFFECTED BY THE RATTLE. THE VEHICLE WAS ABLE TO DRIVE TO THE DESTINATION. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED RIVERSIDE CHRYSLER JEEP DODGE RAM LOCATED AT (1601 US-70, NEW BERN, NC 28560 252-633-4411) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED BUTTERFLY ACUATOR VALVE FAILED. RATTLE CAN BE HEARD BUT HEARD IN REGULAR NOT SPORT MODE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,500. *BF*JB

3/30/2020

On my way to work on 9/28/23 my 2019 dodge challenger hellcat Redeye engine just shut off at 65mph. I was in the left lane by the wall on I45 heading northbound. I instantly had a loss of power steering and braking. The engine just shut off. A check engine light came on and the dash said shift I to park to start. I was successfully able to get across 4 lanes of traffic to stop on the apron between o ram and side of freeway. When I shifted to park and to try to restart it would not start. Had to be towed to dealership where upon inspection they said the motor was locked. When broken down a valve just dropped into the cylinder and jammed into the piston and cylinder wall. Pieces also damaged the head and the supercharger and dealer says starter is fried. Mopar is digging in and acting like this isn’t an issue but online there are several class actions and forums about defective valve system in these engines. Had I been a novice driver or my wife with children jn the car she would likely not been able to get off to a safe place and stalled dead in the fast lane of a very busy Houston roadway.

10/5/2023

TL* THE CONTACT OWNS A 2019 DODGE CHALLENGER. THE CONTACT STATED THAT AFTER SHIFTING FROM REVERSE TO DRIVE, THE BACK OVER PREVENTION IMAGE REMAINED ON SCREEN FOR UP TO 10 SECONDS. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V191000 (BACK OVER PREVENTION) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.

5/5/2021

The contact owns a 2019 Dodge Challenger. The contact stated that while reversing, the back-over prevention camera screen displayed a blue screen. In addition, the contact stated that while driving at an undisclosed speed, the back-over prevention camera was still enabled. The contact stated that the back-over prevention camera was displayed in real time. In addition, the contact stated that while driving forward, the image froze. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact referenced an unknown recall which had a similar failure description; however, the VIN was not associated with the recall. The contact was informed that there were no unrepaired recalls on the VIN. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000. The VIN was not provided.

10/15/2025

WHEN CAR IS IN REVERSE, BACKUP CAMERA IS UNAVAILABLE JEOPARDIZING SAFETY AROUND. DURING ACCELERATION OF CAR WHEN DRIVING, THE SPEEDOMETER ON DASH SHOWS DIFFERENT THAN THE DIGITAL SPEEDOMETER. I.E IF I AM GOING 40 THE DIGITAL SHOWS 60+ (VARIES). PASSENGER DOOR LOCK HAS DIFFICULTY CLICKING LOCK/UNLOCK AND NO CHILD LOCK IS ON- WILL BE SAFETY CONCERN IF EXITING IS NEEDED OF VEHICLE. ALL ISSUES ABOVE HAPPEN ALMOST EVERY TIME. *TR

6/9/2020

P1DAB-00,U1412,P0716. VEHICLE HAS SHOWN CODES ABOVE FOR 5 PLUS MONTHS. CODES CAUSE VEHICLE TO SHIFT BETWEEN GEAR RANDOMLY. I HAVE TAKEN VEHICLE TO DEALERSHIP BUT PROBABLY WAS NOT RESOLVED; THE DEALERSHIP STATED THE PROBLEM WAS THE SPEED SENSOR, SO THE SWITCHED THEM OUT ONLY TO FIND OUT LATER IT WAS NOT THE PROBLEM. VEHICLE IS UNSAFE; ON ONE OCCASION THE VEHICLE SHIFT FROM THE 8TH GEAR TO THE 3RD WHILE ON THE FREEWAY ALMOST CAUSING AN ACCIDENT. PLEASE RESOLVE ISSUE BEFORE SOMEONE IS GRAVELY INJURED.

1/3/2021

I HAVE A 2019 CHALLENGER R/T WITH THE 6 SPEED MANUAL TRANSMISSION. IT HAS A PROBLEM WHERE IT WILL POP OUT OF FIRST GEAR INTERMITTENTLY AND I HAVE TAKEN IT TO THE DEALER 7 TIMES IN THE 7 MONTHS I HAVE OWNED THE CAR AND THEY HAVE FAILED TO FIX IT. I HAVE PROVIDED 2 VIDEOS ONE A MONTH AFTER I BOUGHT THE CAR AND ONE THAT HAPPENED LAST WEEK TO PROVE IT IS A CONTINUOUS PROBLEM. I HAVE BEEN ALMOST REAR ENDED MANY TIMES BECAUSE THE CAR WILL POP OUT OF GEAR FROM A STOP. IT IS DANGEROUS AND DODGE HAS FAILED TO EVEN ATTEMPT TO FIX MY VEHICLE. I HAVE REPLICATED IT WITH A DEALER EMPLOYEE IN THE CAR AND HAVE BEEN TOLD BY DEALERSHIP EMPLOYEES WHEN THIS PROBLEM HAPPENS I JUST NEED TO ?PULL IT OUT OF GEAR AND PUT IT BACK IN TO GEAR?. IT IS DANGEROUS AND I AM AFRAID TO DRIVE THE CAR. IT HAS HAPPENED TO MY MOTHER AND MYSELF WHILE DRIVING AND I DON?T WANT HER TO BE INJURED OR MYSELF TO BE INJURED BECAUSE MY CAR IS STOPPED AT A GREEN LIGHT. IT IS AN INTERMITTENT PROBLEM AND IT HAPPENS AT LEAST THREE TIMES A MONTH BUT UP TO FOUR TIMES A WEEK.

2/4/2021