2018 Dodge Challenger Owner Complaints

THE UCONNECT RADIO SYSTEM IS NOT WORKING IN THE CARS. AS SUCH, THE SYSTEM REBOOTS THE RADIO EVERY 30 SECONDS. THE RADIO CONTROLS THE BACKUP CAMERA AMONG OTHER THINGS. SINCE IT CONTINUOUSLY REBOOTS EVERY THIRTY SECONDS, THE BACKUP CAMERA FAILS AND YOU.CANNOT SEE PEOPLE BEHIND YOU. THE POTENTIAL FOR HITTING PEDESTRIANS IS HORRIBLE. PEOPLE COULD BE KILLED BY THIS. DODGE KNOWS ABOUT AND DOESN'T KNOW WHEN IT WILL BE FIXED.

2/12/2018

MY RADIO SCREEN CONSTANTLY KEEPS REBOOTING OR GOING ON AND OFF. EVERY TIME I HIT A BUMP IN THE STREET OR ON THE HIGHWAY IT GOES OFF, THEN I HIT ANOTHER SMALL BUMP AND IT COMES BACK ON. SOMETIMES I DON'T HAVE TO DO A ANYTHING, JUST BE SITTING PARKED, AND IT GOES OUT, WHICH IN TURN, I CAN NOT USE MY BACKUP SCREEN CAUSE IT'S NOT THERE! THAT MAKES IT DANGEROUS CAUSE I CAN NOT SEE CARS OR PEDESTRIANS BEHIND ME. AS YOU KNOW, MY RADIO SCREEN IS KEY TO OTHER FEATURES THAT I CAN NOT USE BECAUSE OF THE CONSTANT REBOOTING OR GOING OFF AND ON.

4/23/2018

THE UCONNECT RADIO SYSTEM IS NOT WORKING IN THE CARS. AS SUCH, THE SYSTEM REBOOTS THE RADIO EVERY 30 SECONDS. THE RADIO CONTROLS THE BACKUP CAMERA AMONG OTHER THINGS. SINCE IT CONTINUOUSLY REBOOTS EVERY THIRTY SECONDS, THE BACKUP CAMERA FAILS AND YOU.CANNOT SEE PEOPLE BEHIND YOU. THE POTENTIAL FOR HITTING PEDESTRIANS IS HORRIBLE. PEOPLE COULD BE KILLED BY THIS. DODGE KNOWS ABOUT AND DOESN'T KNOW WHEN IT WILL BE FIXED.

2/12/2018

WEATHER ALERTS KEEP POPPING UP ON MY RADIO SCREEN, REQUIRING ME TO READ THEM AND TAP ON THE OK BUTTON TO MAKE THEM GO AWAY. THEY ARE ACCOMPANIED WITH NOISE/SOUND TO GET MY ATTENTION. THERE IS NO OPTION TO DISABLE THESE ALERTS AND IT HAPPENS MULTIPLE TIMES WHILE DRIVING TO WORK IN THE MORNING, ON MY LUNCH BREAK, OR ON MY RIDE HOME. THEY WILL APPEAR WHILE THE VEHICLE IS IN MOTION, WHICH IN MY OPINION IS A SAFETY HAZARD. THERE IS NO WAY TO GET THEM TO GO AWAY UNLESS I TAKE MY EYES OF THE ROAD AND READ AND TAP ON THE MESSAGE. I CONTACTED UCONNECT AND THEY TOLD ME TO CONTACT XM TO DISABLE THAT SERVICE. I CONTACTED XM AND THEY WOULD NOT DISABLE THAT SERVICE OR BE OF ANY HELP. I WOULD REALLY LIKE A WAY TO GET THESE MESSAGES TO GO AWAY. IDEALLY, AN OPTION IN THE RADIO TO TURN THEM OFF. THIS HAPPENS MULTIPLE TIMES A DAY/WEEK, DEPENDING ON THE WEATHER. THIS LAST HAPPENED A FEW DAYS AGO.

3/26/2018

TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. WHILE THE VEHICLE WAS IN PARK, IT ROLLED BACKWARDS INTO THE BUSHES. ALSO, WHEN THE CONTACT SHIFTED THE VEHICLE IN PARK, THE GEAR SHIFTED IN NEUTRAL INDEPENDENTLY. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE EVERY TIME THE VEHICLE WAS SHIFTED IN PARK. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER (2727 DOWD DR, SANTA ROSA, CA 95407) WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD BEEN PARKED TOO LONG. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. THE VIN WAS NOT PROVIDED.

5/16/2018

NEW VEHICLE WAS BROUGHT INTO DEALER TWICE PRIOR TO REACHING 15K MILES. BRAKES WERE ADJUSTED, BUT SAID TO BE FUNCTIONING AS DESIGNED. VEHICLE HAS LONG STOPS IN CITY DRIVING ESPECIALLY AFTER LONG PERIODS OF TIME WHEN THE BRAKES HAVE NOT BEEN USED, WHEN THERE IS NO PRESSURE IN THE LINE. THE CAR WAS RE-ASSIGNED A NEW STAR CASE BY FCA DODGE 58387971, FROM CUSTOMER SERVICE REP "SARAH" AT EXTENSION 3020683. 1 APPOINTMENT WAS SET UP TO BRING BACK TO THE DEALER, BUT WHEN I COULD NOT MALE THE APPT. SHE CLOSED THE CASE AND SENT ME NO NOTICE. THE TRANSMISSION ALSO HAS SHIFTING ISSUES AND BANGS IN AND OUT OF GEAR AT LOW OR HIGH SPEEDS AT ALL TIMES, WHEN THE CAR HAS BEEN, OR HAS NOT BEEN DRIVEN. I HAVE LEASED OR BOUGHT 7 CARS FROM CHRYSLER / DODGE IN THE LAST TEN YEARS AND HAVE NEVER BEEN TREATED SO POORLY. I DID ASK THAT THEY TAKE THE CAR BACK AS THE FIRST INCIDENT OCCURRED WITHIN 3K MILES WHERE I NEARLY RE-ENDED SOMEONE AT VERY LOW SPEEDS UNDER 20 MPH BECAUSE OF THE CAR'S DEFECTIVE STOPPING DISTANCE. INSTEAD DODGE TOLD ME TO GO THROUGH MY STATE'S LEMON LAW. I AM ASKING FOR ASSISTANCE FROM THE NHTSA. I AM ASKING THAT THEY CONTACT DODGE FCA CUSTOMER CARE DIRECTLY AT 1 844 827 2006 AND SPEAK TO SARAH AT EXTENSION 3020683. THE TRANSMISSION IS VERY CLUNKY AS WELL. IT SLAMS INTO A LOWER GEAR SO HARD IT LURCHES THE VEHICLE BACKWARDS FROM THIRD TO SECOND GEAR. THIS VEHICLE WAS A PRESENT TO MYSELF AFTER SURVIVING COLON CANCER, BUT IT'S A NIGHTMARE THAT DODGE DOESN'T WANT TO HEAR ABOUT AND WANTS TO DO NOTHING TO RESOLVE. FIRST REPAIR ORDER WAS 08 29 2018 (PURCHASED IN JULY 2018), SECOND REPAIR ORDER WAS MARCH 21 2019. THIRD REPAIR ORDER WAS SCHEDULED IN MAY 2019, BUT NEEDED TO BE RESCHEDULED. DODGE CLOSED MY STAR CASE AS A RESULT OF ME CANCELING THE APPT. WITH THE DEALERSHIP.

6/3/2019

I WAS DRIVING AT 35 MPH ON CRUISE CONTROL, I TRIED LETTING GO OFF THE ACCELERATION AS I DID THE CAR WOULD NOT SLOW DOWN AND IT STARTED TO WOBBLE SIDE TO SIDE IT HIT A CURB AND THE FRONT PASSENGER WHEEL SIDE CAME OFF AND BACK SIDE FLATTENED AND MADE A COUPLE OF DENTS INTO THE RIGHT SIDE

8/9/2018

TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL AND ACCELERATOR PEDAL VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CROWN CHRYSLER DODGE JEEP RAM FIAT (844-921-6030, LOCATED AT 2120 CHAPMAN RD, CHATTANOOGA, TN 37421) WHERE THE TECHNICIAN PERFORMED A WHEEL BALANCING. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE TECHNICIAN ROTATED THE TIRES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND ALL FOUR TIRES WERE REPLACED. THE CONTACT STATED THAT THE STEERING WHEEL VIBRATION SEIZED; HOWEVER, THE ACCELERATOR PEDAL CONTINUED TO VIBRATE. ADDITIONALLY, THE FRONT DRIVER'S DOOR DID NOT UNLOCK. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE LOCK COMPONENT WAS REPLACED, BUT THE VIBRATION OF THE ACCELERATOR PEDAL RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE ENGINE, EXHAUST SYSTEM, AND TRANSMISSION WERE DISMANTLED AND RE-POSITIONED. THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER AND REQUESTED A BUY BACK. THE MANUFACTURER STATED THAT THE DEALER ASSURED THEM THAT THE FAILURE WAS REMEDIED. THE CONTACT STATED THAT THE FAILURE RECURRED AND SMOKE EMITTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE TECHNICIAN REPLACED THE O-RING AND THE OIL FILTER. THE CONTACT STATED THAT THE VEHICLE WAS NOT COMPLETELY REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

5/15/2019

TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. WHILE THE CONTACT'S HUSBAND WAS ATTEMPTING TO MAKE A LEFT TURN, HIS VEHICLE WAS STRUCK BY ANOTHER VEHICLE ON THE FRONT DRIVER'S SIDE NEAR THE HOOD. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S HUSBAND SUSTAINED NECK INJURIES, BUT MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE DEALER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.

12/18/2018

WHILE DRIVING AT 45 MPH ON CITY STREET, WE WERE REAR ENDED BY A VEHICLE TRAVELING 80+MPH. TRAVELED OFF ROADWAY HITTING RIGHT FRONT OF CAR ON CONCRETE LANDSCAPING WALL, TRAVELED ADDITIONAL 40 FT STRIKING AND BREAKING A UTILITY POLE BEFORE CAR CAME TO A STOP. NO AIRBAG DEPLOYMENT AT ALL. *DT *TR

1/19/2019

TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL AND ACCELERATOR PEDAL VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CROWN CHRYSLER DODGE JEEP RAM FIAT (844-921-6030, LOCATED AT 2120 CHAPMAN RD, CHATTANOOGA, TN 37421) WHERE THE TECHNICIAN PERFORMED A WHEEL BALANCING. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE TECHNICIAN ROTATED THE TIRES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND ALL FOUR TIRES WERE REPLACED. THE CONTACT STATED THAT THE STEERING WHEEL VIBRATION SEIZED; HOWEVER, THE ACCELERATOR PEDAL CONTINUED TO VIBRATE. ADDITIONALLY, THE FRONT DRIVER'S DOOR DID NOT UNLOCK. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE LOCK COMPONENT WAS REPLACED, BUT THE VIBRATION OF THE ACCELERATOR PEDAL RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE ENGINE, EXHAUST SYSTEM, AND TRANSMISSION WERE DISMANTLED AND RE-POSITIONED. THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER AND REQUESTED A BUY BACK. THE MANUFACTURER STATED THAT THE DEALER ASSURED THEM THAT THE FAILURE WAS REMEDIED. THE CONTACT STATED THAT THE FAILURE RECURRED AND SMOKE EMITTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE TECHNICIAN REPLACED THE O-RING AND THE OIL FILTER. THE CONTACT STATED THAT THE VEHICLE WAS NOT COMPLETELY REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

5/15/2019

TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. WHILE THE CONTACT'S SON WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO ISLAND CHRYSLER DODGE RAM (LOCATED AT 1239 HYLAND BLVD, STATEN ISLAND, NY 10305, 718-667-8989). THE DEALER DIAGNOSED THAT THE TRANSMISSION AND REAR DIFFERENTIAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER LEAVING THE DEALER, WHILE DRIVING, SEVERAL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RETURNED THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AXLE, IGNITION COIL, SPARK PLUGS, ANTI-LOCK BRAKES, AND STABILIZER BAR NEEDED TO BE REPLACED. THE DEALER REPAIRED THE VEHICLE, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE NATIONAL CENTER FOR DISPUTE SETTLEMENT FOR FURTHER ASSISTANCE. THE CONTACT CALLED THE NATIONAL CENTER FOR DISPUTE SETTLEMENT AND WAS PROVIDED CASE NUMBER: 32195089NY. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. *TT *AS

9/12/2019

NEW VEHICLE WAS BROUGHT INTO DEALER TWICE PRIOR TO REACHING 15K MILES. BRAKES WERE ADJUSTED, BUT SAID TO BE FUNCTIONING AS DESIGNED. VEHICLE HAS LONG STOPS IN CITY DRIVING ESPECIALLY AFTER LONG PERIODS OF TIME WHEN THE BRAKES HAVE NOT BEEN USED, WHEN THERE IS NO PRESSURE IN THE LINE. THE CAR WAS RE-ASSIGNED A NEW STAR CASE BY FCA DODGE 58387971, FROM CUSTOMER SERVICE REP "SARAH" AT EXTENSION 3020683. 1 APPOINTMENT WAS SET UP TO BRING BACK TO THE DEALER, BUT WHEN I COULD NOT MALE THE APPT. SHE CLOSED THE CASE AND SENT ME NO NOTICE. THE TRANSMISSION ALSO HAS SHIFTING ISSUES AND BANGS IN AND OUT OF GEAR AT LOW OR HIGH SPEEDS AT ALL TIMES, WHEN THE CAR HAS BEEN, OR HAS NOT BEEN DRIVEN. I HAVE LEASED OR BOUGHT 7 CARS FROM CHRYSLER / DODGE IN THE LAST TEN YEARS AND HAVE NEVER BEEN TREATED SO POORLY. I DID ASK THAT THEY TAKE THE CAR BACK AS THE FIRST INCIDENT OCCURRED WITHIN 3K MILES WHERE I NEARLY RE-ENDED SOMEONE AT VERY LOW SPEEDS UNDER 20 MPH BECAUSE OF THE CAR'S DEFECTIVE STOPPING DISTANCE. INSTEAD DODGE TOLD ME TO GO THROUGH MY STATE'S LEMON LAW. I AM ASKING FOR ASSISTANCE FROM THE NHTSA. I AM ASKING THAT THEY CONTACT DODGE FCA CUSTOMER CARE DIRECTLY AT 1 844 827 2006 AND SPEAK TO SARAH AT EXTENSION 3020683. THE TRANSMISSION IS VERY CLUNKY AS WELL. IT SLAMS INTO A LOWER GEAR SO HARD IT LURCHES THE VEHICLE BACKWARDS FROM THIRD TO SECOND GEAR. THIS VEHICLE WAS A PRESENT TO MYSELF AFTER SURVIVING COLON CANCER, BUT IT'S A NIGHTMARE THAT DODGE DOESN'T WANT TO HEAR ABOUT AND WANTS TO DO NOTHING TO RESOLVE. FIRST REPAIR ORDER WAS 08 29 2018 (PURCHASED IN JULY 2018), SECOND REPAIR ORDER WAS MARCH 21 2019. THIRD REPAIR ORDER WAS SCHEDULED IN MAY 2019, BUT NEEDED TO BE RESCHEDULED. DODGE CLOSED MY STAR CASE AS A RESULT OF ME CANCELING THE APPT. WITH THE DEALERSHIP.

6/3/2019

TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. WHILE THE CONTACT'S SON WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO ISLAND CHRYSLER DODGE RAM (LOCATED AT 1239 HYLAND BLVD, STATEN ISLAND, NY 10305, 718-667-8989). THE DEALER DIAGNOSED THAT THE TRANSMISSION AND REAR DIFFERENTIAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER LEAVING THE DEALER, WHILE DRIVING, SEVERAL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RETURNED THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AXLE, IGNITION COIL, SPARK PLUGS, ANTI-LOCK BRAKES, AND STABILIZER BAR NEEDED TO BE REPLACED. THE DEALER REPAIRED THE VEHICLE, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE NATIONAL CENTER FOR DISPUTE SETTLEMENT FOR FURTHER ASSISTANCE. THE CONTACT CALLED THE NATIONAL CENTER FOR DISPUTE SETTLEMENT AND WAS PROVIDED CASE NUMBER: 32195089NY. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. *TT *AS

9/12/2019

On April 6, 2022 at approximately 2300 I was driving 65 mph on an old two lane highway when all lighting on the instrument cluster, steering wheel, touchscreen, kick panels, and both headlights went out causing me to drive off the road momentarily as I was in a curve. For several moments all of these components would light up and off erratically. During this event, my windows also began rolling up and down on their own. I immediately turned on my hazard lights and began to slow down to look for a place to pull over. This was a long and empty stretch of old highway and there was no shoulder to pull onto. At this point my hazard lights became faulty as well and would not flash at times. The safety of myself and others were at risk because during this event that lasted approximately five minutes, all aforementioned components would fault for moments at a time and there were times that I could not see the roadway or obstacles in front of me, I could not see my speed, I could not reliably use my hazard lights to warn other drivers. Other drivers would have had a near impossible time seeing me, such as the semi truck driver who almost hit me then flashed his brights and laid on his air horn when my lights had cut off. There were no warning lamps, messages or other symptoms of the problem prior to the failure and none after either.

4/7/2022

The inner taillight assembly has moisture/condensation inside. I've checked with the dealer and it's not under warranty and no recalls. However, after doing some checking, it sounds like this is an ongoing problem with the Challengers. This is obviously a defect that needs to be addressed. Several people have posted that the moisture then led to their lights no working at all.

7/7/2022

MY RADIO SCREEN CONSTANTLY KEEPS REBOOTING OR GOING ON AND OFF. EVERY TIME I HIT A BUMP IN THE STREET OR ON THE HIGHWAY IT GOES OFF, THEN I HIT ANOTHER SMALL BUMP AND IT COMES BACK ON. SOMETIMES I DON'T HAVE TO DO A ANYTHING, JUST BE SITTING PARKED, AND IT GOES OUT, WHICH IN TURN, I CAN NOT USE MY BACKUP SCREEN CAUSE IT'S NOT THERE! THAT MAKES IT DANGEROUS CAUSE I CAN NOT SEE CARS OR PEDESTRIANS BEHIND ME. AS YOU KNOW, MY RADIO SCREEN IS KEY TO OTHER FEATURES THAT I CAN NOT USE BECAUSE OF THE CONSTANT REBOOTING OR GOING OFF AND ON.

4/23/2018

GOOD MORNING THE PROBLEM I'M HAVING IS THE WINDSHIELD THAT WAS PUT IN BY THE MANUFACTURING COMPANY WHICH IS CHRYSLER THE WINDSHIELD THAT WAS INSTALLED HAS BEEN SEAL IMPROPERLY WHICH IS CAUSING A LEAK THAT ONLY HAPPENS IF IT RAINS OR TOOK TO A CAR WASH AND IT'S LEAKING BEHIND THE SEAL OF THE WINDOW AND THE WHOLE WINDSHIELD HAS TO COME OUT AND BE REPLACE BECAUSE IT'S LEAKING INTO THE DRIVERS FLOOR AND BEHIND THE DASH BOARD AS IT RUNS DOWN THE TOP SIDE PANEL OF THE DRIVERS SIDE THESE IS DEFINITELY A ISSUE THAT NEEDS TO BE LOOK INTO AND ADDRESS IMMEDIATELY BECAUSE THIS CAN REALLY MESS UP A LOT OF ELECTRICAL STUFF IN YOUR CAR.

4/13/2021

I WAS DRIVING AT 35 MPH ON CRUISE CONTROL, I TRIED LETTING GO OFF THE ACCELERATION AS I DID THE CAR WOULD NOT SLOW DOWN AND IT STARTED TO WOBBLE SIDE TO SIDE IT HIT A CURB AND THE FRONT PASSENGER WHEEL SIDE CAME OFF AND BACK SIDE FLATTENED AND MADE A COUPLE OF DENTS INTO THE RIGHT SIDE

8/9/2018

TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. THE CONTACT STATED THAT ALL FOUR RIMS WERE CRACKED FROM THE INSIDE, WHICH CAUSED THE TIRES TO LEAK AIR. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RIMS WERE CRACKED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE RIMS WERE NOT REPAIRED OR REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. *TT CONSUMER STATED AND I CONTACTED THE DODGE DEALERSHIP LOCALLY IN MY AREA AND I WAS ACTUALLY AT 3700 MILES OR A LITTLE MORE OF WARRANTY ON THEM. I TOLD THEM I FELT LIKE THIS IS A MANUFACTURE DEFECT CAUSE MY FATHER AND I BOTH DID RESEARCH ONLINE AND THERE'S BEEN MORE THAN 1 PERSON THIS HAS HAPPENED TO. THE DEALER TOLD ME THAT IT WAS 1600 FOR 1 RIM FOR MY CAR. AND THAT THEY HAD REPLACED 4 THAT WEEK FOR THE SAME REASON. BUT THEY ARE TRYING TO PLAY IT OFF AS PEOPLE RUNNING OVER CURBS WHICH WOULD CAUSE MORE DAMAGE TO THE CAR DUE TO HOW LOW IT SITS. OR THEM HITTING POT HOLES IN THE ROAD AND I INFORMED THEM I'VE NOT DONE EITHER OF THEM THINGS AND WHAT I FOUND ONLINE AND ON CHALLENGER FORUMS. NOTHING WAS DONE SO I CALLED CORPORATE HEADQUARTERS FOR DODGE AND MADE A OFFICIAL COMPLAINT WITH THEM AND INFORMED THEM A COMPLAINT WAS FILED WITH YOU GUY'S. AND I THINK THAT IT'S REALLY OUTRAGEOUS THAT WE PAY 45,000 OR MORE FOR THESE CARS TO BE CHARGED 1600 FOR 1 RIM AND I TOLD THEM THE EXACT SAME THING I TOLD DEALERSHIP AND NOTHING HAS BEEN DONE AT ALL. MATTER OF FACT I HAD TO GO PURCHASE NEW RIMS AND A DIFFERENT BRAND FOR ME TO BE ABLE TO DRIVE MY CAR. I STILL HAVE THE ORIGINAL RIMS THAT CAME ON MY CAR WHEN I PURCHASED IT.*JB

8/29/2019

BRAND NEW 2018 CHALLENGER WITH RUSTED CONTROL ARMS IN THE FRONT, CHRYSLER SAYS IT IS NOT A RECALL, AND WILL NOT REPAIR. DEALER CHECKED ALL THE CHARGERS AND CHALLENGERS ON THE LOT AND SAID THEY WERE ALL THIS WAY. CAR HAS 2000 MILES ON IT, I REPORTED IT AT 200 MILES. SEE PICTURES.

7/12/2018

TAKATA RECALL: AXLE ON FRONT PASSENGER SIDE BROKE WHILE MAKING LEFT TURN. SPEED AT THE TIME WAS 5-10 MILES.

6/5/2019

I WAS DRIVING AT 35 MPH ON CRUISE CONTROL, I TRIED LETTING GO OFF THE ACCELERATION AS I DID THE CAR WOULD NOT SLOW DOWN AND IT STARTED TO WOBBLE SIDE TO SIDE IT HIT A CURB AND THE FRONT PASSENGER WHEEL SIDE CAME OFF AND BACK SIDE FLATTENED AND MADE A COUPLE OF DENTS INTO THE RIGHT SIDE

8/9/2018

TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED UP TO 46 MPH WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE BRAKE PEDAL WAS DEPRESSED AND SLOWED THE VEHICLE AS DESIGNED. THE VEHICLE WAS TAKEN TO STAR DODGE CHRYSLER JEEP RAM (5101 S 1ST ST, ABILENE, TX 79605 (325)-698-2222) WHERE IT REMAINED UNREPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. THE VIN WAS NOT AVAILABLE.

12/9/2020

I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 80-83 MPH. I WAS GETTING OFF ON AN EXIT IN BOISE IDAHO WHEN I STEPPED ON MY BREAK TO SLOW DOWN MY CRUISE CONTROL TURNED OFF BUT I WAS NOT ABLE TO BREAK. THE BREAKS LOCKED UP AND I WAS NOT ABLE TO STOP WHICH MADE ME GO THROUGH THE RED LIGHT AND GET T-BONED I HAD TAKEN MY CAR TO GET FIXED TWICE BEFORE AT THE DODGE DEALERSHIP. THE FIRST ONE I TOOK IT TO WAS THE TWIN FALLS DEALERSHIP THEY COULDN'T FIX IT SO I TOOK IT TO THE BURLEY IDAHO WHERE THEY SAID THEY FIXED IT. MY ELECTRONIC STABILITY CONTROL LIGHT WOULD TURN ON WHICH WOULD CAUSE MY STEERING WHEEL TO LOCK UP I WOULD NOT BE ABLE TO USE MY BREAKS OR ACCELERATION PETAL FOR ABOUT 30-40 SECONDS AFTER THAT IT WOULD RESET AND MY WOULD WORK FINE.

3/27/2019

I WAS IN THE CITY OF OLD SAN JUAN, IN MOTION DRIVING DOWN A TWO LANE STREET. I WAS IN A STRAIGHT WAY I HAD BEEN PRESSING THE BRAKE DOWN TO 55 MILES APPROACHING A A SLIGHT CURVE ( NOT EVEN HARD, THE CURVE ONLY DEVIATED FEW FEET TO A RIGHT AND THEN A COUPLE FEET TO LEFT, IN PR TRAVELING TO THE IN THE HISTORICAL AREA THERE IS A CEMENT LIKE STRUCTURE NO MORE THAN 10 INCHES SERVING AS A BARRIER BETWEEN THE TWO CAR LANES AND THE BICYCLE PATH). AT THAT MOMENT I LOST CONTROL OF THE VEHICLE, BRAKES FELT WEIRD COMPLETELY PRESSING THEM DOWN, IN MOTION. WHEN I SLIGHTLY PUMP THE BRAKE AGAIN GOING TOWARD A FULL PRESS THE BRAKE AND WHEELS DIDN'T RESPOND. I TRIED GETTING CONTROL AND AS I LEFT THE LAST CORNER AND STEER I LOST CONTROL HITTING THE BARRIER. MY FRONT TIRE WENT OFF!! ROLLED DOWN HILL. AFTER THAT MY CAR GOT SCRATCH AT THE BOTTOM DRIVING ON MY BRAKE PAD. I BOUGHT THE CAR THE SAME DAY!!!!! I CAN'T STRESS ENOUGH THE SITUATION. I USED TO DRIVE OLDER MODELS AND I'VE NEVER HAD THIS ENCOUNTER. THE STREET THAT IT HAPPEN WAS ASPHALT. THE DEALER AND BANK I GOT MY LOAN, DENIED MY CIVIL CODE RIGHTS, HAD TO GO THROUGH THE INSURANCE. I DIDN'T SIGN THE DOCUMENT STATING I GAVE THE RIGHTS TO THE CAR. THE DEALER INDEPENDENT DODGE DEALER TOOK BACK THE CAR AND NEVER COMPENSATED ME NOR DEALT WITH ME AGAIN. THEY NEVER GAVE ME AN ALTERNATE VEHICLE FOR MY TROUBLE WHILE I FIXED THE PROBLEM. THEY NEVER CALLED BACK! I TRIED GETTING A GOOD LAWYER BUT AFTER THEY TESTED WHAT HAPPEN IN THE BLACK BOX THEY GOT TO THE CONCLUSION I WAS 40 MPH, 5 SECONDS, PRIOR TO THE MOMENT THE INCIDENT TOOK PLACE, SO I WASN'T GOING THAT FAST PUSHING MY BRAKES LOSING CONTROL FROM THE LEFT LANE TOWARDS THE CONCRETE I COULDN'T GET A LAWYER IN PUERTO RICO. I FELT THEY STOLE MY HARD EARNED MONEY, $5,000 I PAID UPFRONT, PLUS THE LOAN AND PLUS THE INSURANCE MONEY AND THE LAWYER I HAD TO PAY FOR THE AGGRAVATION.

7/17/2020

TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. THE CONTACT STATED THAT ALL FOUR RIMS WERE CRACKED FROM THE INSIDE, WHICH CAUSED THE TIRES TO LEAK AIR. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RIMS WERE CRACKED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE RIMS WERE NOT REPAIRED OR REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. *TT CONSUMER STATED AND I CONTACTED THE DODGE DEALERSHIP LOCALLY IN MY AREA AND I WAS ACTUALLY AT 3700 MILES OR A LITTLE MORE OF WARRANTY ON THEM. I TOLD THEM I FELT LIKE THIS IS A MANUFACTURE DEFECT CAUSE MY FATHER AND I BOTH DID RESEARCH ONLINE AND THERE'S BEEN MORE THAN 1 PERSON THIS HAS HAPPENED TO. THE DEALER TOLD ME THAT IT WAS 1600 FOR 1 RIM FOR MY CAR. AND THAT THEY HAD REPLACED 4 THAT WEEK FOR THE SAME REASON. BUT THEY ARE TRYING TO PLAY IT OFF AS PEOPLE RUNNING OVER CURBS WHICH WOULD CAUSE MORE DAMAGE TO THE CAR DUE TO HOW LOW IT SITS. OR THEM HITTING POT HOLES IN THE ROAD AND I INFORMED THEM I'VE NOT DONE EITHER OF THEM THINGS AND WHAT I FOUND ONLINE AND ON CHALLENGER FORUMS. NOTHING WAS DONE SO I CALLED CORPORATE HEADQUARTERS FOR DODGE AND MADE A OFFICIAL COMPLAINT WITH THEM AND INFORMED THEM A COMPLAINT WAS FILED WITH YOU GUY'S. AND I THINK THAT IT'S REALLY OUTRAGEOUS THAT WE PAY 45,000 OR MORE FOR THESE CARS TO BE CHARGED 1600 FOR 1 RIM AND I TOLD THEM THE EXACT SAME THING I TOLD DEALERSHIP AND NOTHING HAS BEEN DONE AT ALL. MATTER OF FACT I HAD TO GO PURCHASE NEW RIMS AND A DIFFERENT BRAND FOR ME TO BE ABLE TO DRIVE MY CAR. I STILL HAVE THE ORIGINAL RIMS THAT CAME ON MY CAR WHEN I PURCHASED IT.*JB

8/29/2019

2018 DODGE CHALLENGER. CONSUMER WRITES IN REGARD TO UNDERCARRIAGE DAMAGE AND RIGHT AND LEFT FRONT RIM DAMAGE.

9/27/2022

MY FRONT DRIVER SIDE TIRE KEEPS LOSING AIR SO I TRY TO GET MY TIRE FIXED, COME TO FIND OUT THAT MY RIM HAS A SMALL CRACK. I'VE NEVER EXPERIENCED A CRACKED RIM ON A LESS THAN 2 YEAR OLD CAR. IT PICKS AND CHOOSES WHEN IT WANTS TO KEEP AIR WHICH IS NOT SAFE AND THESE RIMS COST WAY TOO MUCH. ALSO MY DRIVER SEAT HAS A SQUEAKING NOISE WHICH IS IRRITATING, IT HAPPENED WHEN I WAS DRIVING ON THE HIGHWAY AROUND 60 WHEN I CAME ACROSS A DIP IN THE ROAD WHICH CAUSED ME TO BOUNCE UP SLIGHTLY. IT PERIODICALLY SQUEAKS.

11/18/2019

The vehicle was parked in driveway sat for 10minutes then the headlights started flashing on and off when we got near the car they stopped we move the away lights would go again. So we opened doors to find the front passenger floorboard and edge of front passenger seat begin to burn. At this point we have not been told a cause of the fire. I surance and chrysler corporate are looking into it

8/7/2022

FUEL PUMP WERE CRACKED DIDNT HAVE CAR 1 FULL YEAR,... I FEEL LIKE THIS CAR WAS MADE POORLY AND NOT DEPENDABLE I LMAO GOING TO TRADE IT IN FOR A CHEVY CAMARO

2/14/2019

TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL AND ACCELERATOR PEDAL VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CROWN CHRYSLER DODGE JEEP RAM FIAT (844-921-6030, LOCATED AT 2120 CHAPMAN RD, CHATTANOOGA, TN 37421) WHERE THE TECHNICIAN PERFORMED A WHEEL BALANCING. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE TECHNICIAN ROTATED THE TIRES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND ALL FOUR TIRES WERE REPLACED. THE CONTACT STATED THAT THE STEERING WHEEL VIBRATION SEIZED; HOWEVER, THE ACCELERATOR PEDAL CONTINUED TO VIBRATE. ADDITIONALLY, THE FRONT DRIVER'S DOOR DID NOT UNLOCK. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE LOCK COMPONENT WAS REPLACED, BUT THE VIBRATION OF THE ACCELERATOR PEDAL RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE ENGINE, EXHAUST SYSTEM, AND TRANSMISSION WERE DISMANTLED AND RE-POSITIONED. THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER AND REQUESTED A BUY BACK. THE MANUFACTURER STATED THAT THE DEALER ASSURED THEM THAT THE FAILURE WAS REMEDIED. THE CONTACT STATED THAT THE FAILURE RECURRED AND SMOKE EMITTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE TECHNICIAN REPLACED THE O-RING AND THE OIL FILTER. THE CONTACT STATED THAT THE VEHICLE WAS NOT COMPLETELY REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

5/15/2019

TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL AND ACCELERATOR PEDAL VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CROWN CHRYSLER DODGE JEEP RAM FIAT (844-921-6030, LOCATED AT 2120 CHAPMAN RD, CHATTANOOGA, TN 37421) WHERE THE TECHNICIAN PERFORMED A WHEEL BALANCING. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE TECHNICIAN ROTATED THE TIRES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND ALL FOUR TIRES WERE REPLACED. THE CONTACT STATED THAT THE STEERING WHEEL VIBRATION SEIZED; HOWEVER, THE ACCELERATOR PEDAL CONTINUED TO VIBRATE. ADDITIONALLY, THE FRONT DRIVER'S DOOR DID NOT UNLOCK. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE LOCK COMPONENT WAS REPLACED, BUT THE VIBRATION OF THE ACCELERATOR PEDAL RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE ENGINE, EXHAUST SYSTEM, AND TRANSMISSION WERE DISMANTLED AND RE-POSITIONED. THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER AND REQUESTED A BUY BACK. THE MANUFACTURER STATED THAT THE DEALER ASSURED THEM THAT THE FAILURE WAS REMEDIED. THE CONTACT STATED THAT THE FAILURE RECURRED AND SMOKE EMITTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE TECHNICIAN REPLACED THE O-RING AND THE OIL FILTER. THE CONTACT STATED THAT THE VEHICLE WAS NOT COMPLETELY REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

5/15/2019

TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. WHILE THE CONTACT'S SON WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO ISLAND CHRYSLER DODGE RAM (LOCATED AT 1239 HYLAND BLVD, STATEN ISLAND, NY 10305, 718-667-8989). THE DEALER DIAGNOSED THAT THE TRANSMISSION AND REAR DIFFERENTIAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER LEAVING THE DEALER, WHILE DRIVING, SEVERAL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RETURNED THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AXLE, IGNITION COIL, SPARK PLUGS, ANTI-LOCK BRAKES, AND STABILIZER BAR NEEDED TO BE REPLACED. THE DEALER REPAIRED THE VEHICLE, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE NATIONAL CENTER FOR DISPUTE SETTLEMENT FOR FURTHER ASSISTANCE. THE CONTACT CALLED THE NATIONAL CENTER FOR DISPUTE SETTLEMENT AND WAS PROVIDED CASE NUMBER: 32195089NY. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. *TT *AS

9/12/2019

TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. WHILE THE CONTACT'S SON WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO ISLAND CHRYSLER DODGE RAM (LOCATED AT 1239 HYLAND BLVD, STATEN ISLAND, NY 10305, 718-667-8989). THE DEALER DIAGNOSED THAT THE TRANSMISSION AND REAR DIFFERENTIAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER LEAVING THE DEALER, WHILE DRIVING, SEVERAL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RETURNED THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AXLE, IGNITION COIL, SPARK PLUGS, ANTI-LOCK BRAKES, AND STABILIZER BAR NEEDED TO BE REPLACED. THE DEALER REPAIRED THE VEHICLE, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE NATIONAL CENTER FOR DISPUTE SETTLEMENT FOR FURTHER ASSISTANCE. THE CONTACT CALLED THE NATIONAL CENTER FOR DISPUTE SETTLEMENT AND WAS PROVIDED CASE NUMBER: 32195089NY. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. *TT *AS

9/12/2019

Electrical system is going completely haywire. The display screen beeps as if being touched constantly causing driver distractions. Bluetooth hands free function makes random phone calls, hangs up and redials repeatedly causing driver distractions. The display also flashes from one setting to another, pulling up the navigation system and changing the route repeatedly causing driver distractions. Blindspot indicator does not work consistently which has caused at least one close call on the highway and could potentially lead to an accident. Turn signals will turn on but won't turn off unless driver works with them for several minutes which distracts the driver from the road. The tire pressure monitoring system is not accurate and indicates low tire pressure but tires are fine when checked which may cause the driver to become lesafaire about the tire pressure and miss an actual low tire and cause an accident.

12/11/2022

The contact owns a 2018 Dodge Challenger. The contact stated while driving at approximately 30 MPH, the center master display screen started to randomly switch from function to function, and unintendedly started a telephone call. The contact became aware that a bubble had appeared in the center of the screen and was growing larger. The contact stated that the screen had started to delaminate. The contact stated that the failure of the control screen was intermittent at first but had become constant. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The contact researched online and related the failure to a delamination of the control screen. The manufacturer was informed of the failure. The failure mileage was approximately 48,000.

12/20/2023

Since the day of delivery, the 2018 Dodge Challenger I purchased from Carvana has been non-operational due to a dead battery and significant engine problems. Despite multiple attempts to start the vehicle, it required towing to the dealer for repairs. Additionally, the car was delivered with illegally dark tint on all windows, including the front windshield, which is not compliant with California state regulations. These issues have rendered the vehicle unusable and have not been adequately addressed, posing safety and compliance concerns

7/12/2024