2015 Chrysler Town and Country Owner Complaints

ACCELERATOR PEDAL HAS A 1 - 2 SECOND DELAY. DANGEROUS WHEN MERGING ONTO HIGHWAY OR NEED TO DO A FAST PASS. PRESSING GAS PEDAL, EVEN TO THE FLOOR, DOES NOTHING FOR A SECOND OR TWO, THEN TRANSMISSION HITS HARD AND JERKS THE CAR FORWARD WITH FORCE, ALMOST LOSING CONTROL.

7/1/2015

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS IN TRAFFIC, IT SHIFTED INTO NEUTRAL INDEPENDENTLY AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. ..UPDATED 01/04/17 *BF

12/15/2016

ON NOVEMBER 25 AT 4:30PM, I WAS DRIVING ON ROUTE 80 GOING WESTBOUND APPROACHING EXITS 27 A AND B IN NORTHERN NEW JERSEY. I WAS PLANNING TO USE EXIT 26 AND GENTLY ACCELERATED MY TOWN AND COUNTRY VAN IN ORDER TO PASS A VEHICLE TO MY RIGHT AND TRANSITION TO THE RIGHT LANE IN ORDER TO EXIT. AFTER PASSING THE VEHICLE, I REMOVED MY FOOT FROM THE GAS PEDAL AND MY CAR UNEXPECTEDLY CONTINUED TO ACCELERATE. I IMMEDIATELY APPLIED THE BRAKE SOMEWHAT FORCEFULLY IN ORDER TO STOP THE ACCELERATION. UPON REMOVING MY FOOT FROM THE BRAKE, THE CAR AGAIN ACCELERATED UNDER ITS OWN POWER. I QUICKLY SCANNED THE DASHBOARD TO SEE IF I WAS ACCIDENTALLY TRIGGERING A FUNCTION SUCH AS CRUISE CONTROL. I NOTICED A RED LIGHTNING BOLT SYMBOL ILLUMINATED, WHICH INDICATES A MALFUNCTION WITH THE ELECTRONIC THROTTLE CONTROL. I WAS ABLE TO APPLY THE BRAKE FORCEFULLY ENOUGH TO USE THE EXIT RAMP. AS I APPROACHED THE END OF THE EXIT RAMP THE CAR SEEMED TO CEASE ITS ATTEMPT TO ACCELERATE AND I WAS ABLE TO PULL INTO A NEARBY GAS STATION, PARK THE VEHICLE, AND TURN IT OFF. AFTER RESTARTING THE VEHICLE THE WARNING SYMBOL WAS NO LONGER PRESENT AND THE CAR SEEMED TO BE OPERATING NORMALLY. I IMMEDIATELY TOOK THE VEHICLE TO THE JOHNSON DODGE DEALERSHIP WHERE IT WAS PURCHASED. THEY ACCEPTED THE VEHICLE FOR DIAGNOSTIC TESTING BUT WERE NOT ABLE TO FIND ANY COMPUTER OR ELECTRICAL MALFUNCTION. THEY INSTRUCTED ME TO PICK UP THE VEHICLE THE NEXT MORNING AND THE SERVICE STAFF MEMBER [XXX] COULD NOT PROVIDE ANY INFORMATION ABOUT THE MALFUNCTION AND THEORIZED THAT MY RUBBER FLOOR MATS MUST HAVE BEEN STUCK ON THE GAS PEDAL DURING THE INCIDENT. NO OTHER EXPLANATION OR OFFICIAL PAPERWORK WAS PROVIDED BY THE DEALERSHIP. THIS INCIDENT WAS ALSO REPORTED TO AN OFFICIAL CHRYSLER CUSTOMER SERVICE REPRESENTATIVE ([XXX]; EMPLOYEE #[XXX]). AS OF THIS TIME, A REPLACEMENT VEHICLE HAS BEEN REQUESTED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

11/26/2014

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2/20/2015

NOISE COMING FROM ENGINE EVERY TIME I GO OVER 55 SPEED, ALSO NOISE FROM WINDSHIELD AS IF THERE IS AIR COMING INTO THE CAR. NOISE FROM SPEAKERS AS THE CAR SPEEDS

6/1/2016

ENGINE HESITATES AND TRANSMISSION JERKS UPON ACCELERATING AND AT TIMES DURING NORMAL HIGHWAY AND /OR STOP AND GO TRAFFIC. COMPLAINED TO DEALERSHIP WHERE CAR WAS PURCHASED TWICE (LOCATES ON ROUTE 60 BRANDON FL) AND RESPONSE WAS NO ISSUES ENCOUNTERED. MIND YOU MANUFACTURER WARRANTY IS ABOUT TO EXPIRE.

6/30/2016

ON NOVEMBER 25 AT 4:30PM, I WAS DRIVING ON ROUTE 80 GOING WESTBOUND APPROACHING EXITS 27 A AND B IN NORTHERN NEW JERSEY. I WAS PLANNING TO USE EXIT 26 AND GENTLY ACCELERATED MY TOWN AND COUNTRY VAN IN ORDER TO PASS A VEHICLE TO MY RIGHT AND TRANSITION TO THE RIGHT LANE IN ORDER TO EXIT. AFTER PASSING THE VEHICLE, I REMOVED MY FOOT FROM THE GAS PEDAL AND MY CAR UNEXPECTEDLY CONTINUED TO ACCELERATE. I IMMEDIATELY APPLIED THE BRAKE SOMEWHAT FORCEFULLY IN ORDER TO STOP THE ACCELERATION. UPON REMOVING MY FOOT FROM THE BRAKE, THE CAR AGAIN ACCELERATED UNDER ITS OWN POWER. I QUICKLY SCANNED THE DASHBOARD TO SEE IF I WAS ACCIDENTALLY TRIGGERING A FUNCTION SUCH AS CRUISE CONTROL. I NOTICED A RED LIGHTNING BOLT SYMBOL ILLUMINATED, WHICH INDICATES A MALFUNCTION WITH THE ELECTRONIC THROTTLE CONTROL. I WAS ABLE TO APPLY THE BRAKE FORCEFULLY ENOUGH TO USE THE EXIT RAMP. AS I APPROACHED THE END OF THE EXIT RAMP THE CAR SEEMED TO CEASE ITS ATTEMPT TO ACCELERATE AND I WAS ABLE TO PULL INTO A NEARBY GAS STATION, PARK THE VEHICLE, AND TURN IT OFF. AFTER RESTARTING THE VEHICLE THE WARNING SYMBOL WAS NO LONGER PRESENT AND THE CAR SEEMED TO BE OPERATING NORMALLY. I IMMEDIATELY TOOK THE VEHICLE TO THE JOHNSON DODGE DEALERSHIP WHERE IT WAS PURCHASED. THEY ACCEPTED THE VEHICLE FOR DIAGNOSTIC TESTING BUT WERE NOT ABLE TO FIND ANY COMPUTER OR ELECTRICAL MALFUNCTION. THEY INSTRUCTED ME TO PICK UP THE VEHICLE THE NEXT MORNING AND THE SERVICE STAFF MEMBER [XXX] COULD NOT PROVIDE ANY INFORMATION ABOUT THE MALFUNCTION AND THEORIZED THAT MY RUBBER FLOOR MATS MUST HAVE BEEN STUCK ON THE GAS PEDAL DURING THE INCIDENT. NO OTHER EXPLANATION OR OFFICIAL PAPERWORK WAS PROVIDED BY THE DEALERSHIP. THIS INCIDENT WAS ALSO REPORTED TO AN OFFICIAL CHRYSLER CUSTOMER SERVICE REPRESENTATIVE ([XXX]; EMPLOYEE #[XXX]). AS OF THIS TIME, A REPLACEMENT VEHICLE HAS BEEN REQUESTED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

11/26/2014

NOISE COMING FROM ENGINE EVERY TIME I GO OVER 55 SPEED, ALSO NOISE FROM WINDSHIELD AS IF THERE IS AIR COMING INTO THE CAR. NOISE FROM SPEAKERS AS THE CAR SPEEDS

6/1/2016

VEHICLE STRUCK FROM BEHIND AND PUSHED INTO TRAFFIC SUSTAINING REAR, FRONT AND SIDE COLLISIONS. ONLY PASSENGER SIDE CURTAIN AIRBAG INFLATED, NO OTHER AIRBAGS INFLATED. ALSO BOTH DRIVER AND PASSENGER SEAT BACKS FAILED RESULTING IN FATAL INJURIES TO DRIVER AND SERIOUS INJURIES TO PASSENGER. THE VEHICLE WAS STATIONARY OR JUST STARTED MOVING WHEN IT WAS STRUCK FROM BEHIND ON HIGHWAY AND PUSHED INTO OTHER LANES OF TRAFFIC.

5/9/2016

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED, THE CONTACT REACHED FROM THE DRIVER'S SEAT TO GRAB SOMETHING FROM THE FRONT PASSENGER SEAT. WITHOUT WARNING, THE DRIVER'S SIDE HEADREST EXPLODED AND STRUCK THE CONTACT ON THE BACK OF THE HEAD. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO HUFFINES CHRYSLER JEEP DODGE RAM LEWISVILLE (972-538-4100, LOCATED AT 1024 S STEMMONS FWY, LEWISVILLE, TX 75067), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE MANUFACTURER WAS CALLED AND STATED THAT THERE WAS A COMPUTER FAILURE, AND THEN HUNG UP ON THE CONTACT. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

9/20/2018

AIR BAGS WENT OFF DURING A ACCIDENT AND WE RECEIVED CUTS ON MY LEGS AND ALSO MY WIFE'S LEGS

10/26/2015

VEHICLE STRUCK FROM BEHIND AND PUSHED INTO TRAFFIC SUSTAINING REAR, FRONT AND SIDE COLLISIONS. ONLY PASSENGER SIDE CURTAIN AIRBAG INFLATED, NO OTHER AIRBAGS INFLATED. ALSO BOTH DRIVER AND PASSENGER SEAT BACKS FAILED RESULTING IN FATAL INJURIES TO DRIVER AND SERIOUS INJURIES TO PASSENGER. THE VEHICLE WAS STATIONARY OR JUST STARTED MOVING WHEN IT WAS STRUCK FROM BEHIND ON HIGHWAY AND PUSHED INTO OTHER LANES OF TRAFFIC.

5/9/2016

ON NOVEMBER 25 AT 4:30PM, I WAS DRIVING ON ROUTE 80 GOING WESTBOUND APPROACHING EXITS 27 A AND B IN NORTHERN NEW JERSEY. I WAS PLANNING TO USE EXIT 26 AND GENTLY ACCELERATED MY TOWN AND COUNTRY VAN IN ORDER TO PASS A VEHICLE TO MY RIGHT AND TRANSITION TO THE RIGHT LANE IN ORDER TO EXIT. AFTER PASSING THE VEHICLE, I REMOVED MY FOOT FROM THE GAS PEDAL AND MY CAR UNEXPECTEDLY CONTINUED TO ACCELERATE. I IMMEDIATELY APPLIED THE BRAKE SOMEWHAT FORCEFULLY IN ORDER TO STOP THE ACCELERATION. UPON REMOVING MY FOOT FROM THE BRAKE, THE CAR AGAIN ACCELERATED UNDER ITS OWN POWER. I QUICKLY SCANNED THE DASHBOARD TO SEE IF I WAS ACCIDENTALLY TRIGGERING A FUNCTION SUCH AS CRUISE CONTROL. I NOTICED A RED LIGHTNING BOLT SYMBOL ILLUMINATED, WHICH INDICATES A MALFUNCTION WITH THE ELECTRONIC THROTTLE CONTROL. I WAS ABLE TO APPLY THE BRAKE FORCEFULLY ENOUGH TO USE THE EXIT RAMP. AS I APPROACHED THE END OF THE EXIT RAMP THE CAR SEEMED TO CEASE ITS ATTEMPT TO ACCELERATE AND I WAS ABLE TO PULL INTO A NEARBY GAS STATION, PARK THE VEHICLE, AND TURN IT OFF. AFTER RESTARTING THE VEHICLE THE WARNING SYMBOL WAS NO LONGER PRESENT AND THE CAR SEEMED TO BE OPERATING NORMALLY. I IMMEDIATELY TOOK THE VEHICLE TO THE JOHNSON DODGE DEALERSHIP WHERE IT WAS PURCHASED. THEY ACCEPTED THE VEHICLE FOR DIAGNOSTIC TESTING BUT WERE NOT ABLE TO FIND ANY COMPUTER OR ELECTRICAL MALFUNCTION. THEY INSTRUCTED ME TO PICK UP THE VEHICLE THE NEXT MORNING AND THE SERVICE STAFF MEMBER [XXX] COULD NOT PROVIDE ANY INFORMATION ABOUT THE MALFUNCTION AND THEORIZED THAT MY RUBBER FLOOR MATS MUST HAVE BEEN STUCK ON THE GAS PEDAL DURING THE INCIDENT. NO OTHER EXPLANATION OR OFFICIAL PAPERWORK WAS PROVIDED BY THE DEALERSHIP. THIS INCIDENT WAS ALSO REPORTED TO AN OFFICIAL CHRYSLER CUSTOMER SERVICE REPRESENTATIVE ([XXX]; EMPLOYEE #[XXX]). AS OF THIS TIME, A REPLACEMENT VEHICLE HAS BEEN REQUESTED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

11/26/2014

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE SLOWING DOWN TO APPROXIMATELY 40 MPH, THE CONTACT LIFTED OFF THE ACCELERATOR PEDAL AND THE VEHICLE SUDDENLY ACCELERATED AND SURGED FORWARD. THE CONTACT STOPPED THE VEHICLE AND TURN OFF THE ENGINE. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE AND NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

4/21/2015

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE WOULD NOT STOP ON COMMAND AND THE FRONT END SHOOK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LAMPE CHRYSLER DODGE JEEP RAM FIAT (151 N NEELEY ST, VISALIA, CA 93291, (559) 737-6400), BUT WAS NOT DIAGNOSED DUE TO THE FEE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,225.

6/18/2018

WHILE DRIVING AT HIGHWAY SPEEDS AT NIGHT COMPLETE ELECTRICAL SHUT DOWN, ENGINE MUST BE RESTARTED. THIS IS HAPPENING SPORADICALLY ,

7/24/2018

SIDE VIEW MIRROR VIEW DISTRACTED BY REFLECTION IN SIDE WINDOWS BY CHROME TRIM AROUND UPPER DASH AIR VENTS. BROUGHT TO DEALER AND CHRYSLER'S ATTENTION . IT IS NOT A WARRANTY PROBLEM

7/12/2015

NOISE COMING FROM ENGINE EVERY TIME I GO OVER 55 SPEED, ALSO NOISE FROM WINDSHIELD AS IF THERE IS AIR COMING INTO THE CAR. NOISE FROM SPEAKERS AS THE CAR SPEEDS

6/1/2016

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 50 MPH DOWNHILL, THE VEHICLE VIOLENTLY SHOOK AND THE STEERING COLUMN VIBRATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT COULD NOT BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,700.

11/12/2015

DRIVING ALONG AND THE CAR STALLED AND WOULD NOT GO FORWARD OR BACKGROUND IT WOULD NOT EXCEL LIKE IT WAS NIT GETTING GAS; THE CAR WAS IN MOTION AND STALLED

2/5/2018

THE PAINT ON THE LOWER EDGE OF THE HOOD HAS BUBBLED AND HAS STARTED RUSTING. WITH ONLY 29K MILES , THIS IS VERY UNACCEPTABLE.

7/18/2018

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BODY TRIM PANEL DETACHED FROM THE VEHICLE WHILE DRIVING 50 MPH. THE MANUFACTURER STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 61,000.

8/1/2019

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE THIRD ROW SEAT BELTS WERE TOO HIGH AND FAILED TO SECURE A CHILD USING A BOOSTER SEAT. THE FAILURE OCCURRED CONSTANTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,674. UPDATED 07/27/16*LJ THE CONSUMER STATED THE SEAT BELTS WERE TOO HIGH AND TOO FAR AWAY FROM HER CHEST. THE CONSUMER WAS ADVISED TO MOVE THE CHILD UP TO THE CAPTAINS SEAT IN THE SECOND ROW. UPDATED 08/01/16.*JB

7/14/2015

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 55 MPH, THE VEHICLE HYDROPLANED AND CRASHED INTO THE INTERSECTION ON THE ROAD. ALL THE AIR BAGS FAILED TO DEPLOY. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE SEAT BELT FAILED TO LOCK. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO STEW'S AUTO BODY AND TOWING INC. (LOCATED AT 276 W WASHINGTON AVE, WASHINGTON, NJ 07882; (908) 689-1993), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-334-9200 AND STATED THAT THE ANGLE OF THE IMPACT DETERMINED THAT THE AIR BAGS SHOULD NOT DEPLOY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 31944170. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

8/4/2017

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BEGAN TO PULL TOWARDS THE RIGHT INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE FOUR TIRE RIMS WERE REPLACED AND AN ALIGNMENT WAS PERFORMED. THE FAILURE PERSISTED AFTER THE REPAIR. THE DEALER STATED THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180.

8/5/2015

WAS ON A BUSY HIGHWAY AND THE WELD HOLDING THE STABILIZER BRACKET TO THE AXLE SEPARATED ABOUT CAUSING A VERY SERIOUS ACCIDENT AND CAUSING THE CAR TO BE UN DRIVABLE AND HAVING TO BE TOWED. CAR WAS IN PERFECT CONDITION BEFORE THIS HAPPENED.

8/13/2015

THIS COULD HAPPEN TO ANY VEHICLE WITH A FUEL TANK AND A SLIDING PASSENGER DOOR ON THE SAME SIDE. A FRIEND WAS AT THE GAS PUMP REFUELING, THE REST OF US WERE STILL IN THE VAN TALKING. WE DECIDED WE NEEDED SOME MORE INFORMATION WHICH WAS IN MY PURSE IN THE VERY BACK OF THE VAN. WITH OUT THINKING I OPENED THE SLIDING DOOR WHICH WAS ON THE SAME SIDE AS THE FUEL DOOR, CAUSING THE SLIDING DOOR TO CATCH THE FUEL NOZZLE AND KNOCK IT OUT OF THE VEHICLE. LUCKILY THE PERSON DOING THE FUELING REACTED QUICKLY AND THERE WAS NOT A REAL DISASTER. SO THERE NEEDS TO BE SOME TYPE OF LOCK OR SENSOR THAT WILL NOT LET THE SLIDING DOOR OPEN IF THE FUEL TANK REFUELING DOOR IS OPEN. WE WERE VERY LUCKY, A FEW SPLASHES OF GASOLINE ON US AND THE SIDE OF THE VAN. WE WERE ALL ADULTS, I CAN ONLY THINK OF HOW TERRIBLY WRONG THIS COULD HAVE GONE. THERE ARE MANY SCENARIO'S TO CONSIDER AND THINK ABOUT. I FELT SO BAD AND SCARED, I DO NOT WANT ANOTHER PERSON TO GO THROUGH THIS!! I CANNOT BELIEVE WE WERE THE FIRST THAT THIS HAS HAPPENED TO, BUT IT NEEDS TO BE BROUGHT TO SOMEONE'S ATTENTION!!

9/30/2015

I HAVEN'T REACHED 50,000 MILES YET BUT MY FUEL INJECTOR HAS GONE BAD. WHILE DRIVING MY ENGINE LIGHT CAME ON THEN THE CAR STARTED TO VIBRATE. I CHECKED THE MANUAL AND IT DIDN'T HELP. I'VE CALLED SEVERAL TO THE LOCATION CLOSES TO ME AND THE LOCATION I BROUGHT IT FROM. I HAVE NOT RECEIVED ANY INFORMATION ON THE PROBLEM.

12/19/2017

LEFT REAR TIRE (MICHELIN RADIAL X GREEN ENERGY SAVER A/S DOT M33T 00KX 4014, P 225 65R17), MASSIVE BLOWOUT FAILURE). NO MORE THAN 22,000 MILES ON IT. OUTSIDE SIDEWALL SHREDDED. TREAD AREA REMAINED INTACT. SPEED ABOUT 35 MPH, AIR TEMP MID 70'S. DID NOT SEE ANY NAIL OR SCREW PENETRATING TREAD. WAS IN STOP AND GO TRAFFIC ON CROSS BRONX EXPRESSWAY HEADING TO GW BRIDGE, 9:15 AM SUNDAY WHEN BLOWOUT OCCURRED. WAS ABLE TO SAFELY GET TO ROADSIDE AND USED CALL BOX TO CALL FOR A TOW TRUCK. CAR WAS NOT EQUIPPED WITH A SPARE TIRE SO HAD TO BUY A NEW ONE.

10/4/2017

ONE OF THE CONTINENTAL CROSSCONTACT LX TIRES 225/65 17 PURCHASED IN MAY HAS BEEN LEAKING AIR AND THE SIDEWALL IS SPLITTING BECAUSE OF THE TIRE GOING FLAT. THIS STARTED 1 MONTH AFTER PURCHASING THEM. I WOULD LIKE ALL 4 TIRES REPLACED FREE OF CHARGE. IF YOU REPLACE ONE TIRE THEY WON'T MATCH. THERE HAVE BEEN NUMEROUS COMPLAINTS FROM OTHER CONSUMERS REGARDING THE SAME ISSUE. MY BEST METHOD OF CONTACT IS VIA EMAIL.

12/12/2017

WHILE RIDING IN THE PASSENGER SEAT OF MY VEHICLE THE ' HEADREST RESTRAINT SYSTEM' INAPPROPRIATELY OUT OF NOWHERE DEPLOYED WHILE THE VEHICLE WAS MOVING BUT WAS NEVER IN AN ACCIDENT. THE HEADREST FORCEFULLY HIT ME IN THE NECK AND BACK OF THE HEAD.

6/13/2018

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE ACTIVE HEADREST RESTRAINT INDICATOR ILLUMINATED AND MADE A DINGING SOUND. THE HEADREST LATER CAME APART. THE VEHICLE WAS TAKEN TO BIG O DODGE CHRYSLER JEEP RAM (2645 LAURENS RD, GREENVILLE, SC 29607, 864-288-5000) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER ACTIVE HEADREST NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

8/21/2018

ACCELERATES WITHOUT WARNING WHILE PARKING

12/30/2016

RADIO/DVD DON'T WORK OUT NOWHERE .. START WORKED STAYS ON FOR A FEW SECONDS THEY GOES OFF..

7/8/2020

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT NIGHT ON AN UNLITE ROAD, THE HEADLAMPS FAILED TO ILLUMINATE THE ROADWAY SUFFICIENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE CONTACT WAS CONCERNED THAT THERE WAS AN OBJECT INSIDE OF THE HEADLAMP THAT PROHIBITED THE PROPER PROJECTION OF THE HEADLAMP BEAM. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 500. *TT CONSUMER STATED LOW BEAM LIGHT ONLY GIVES 20 YD OF LIGHT ON UNLITE ROADS. UPDATED 8/8/18*JB

11/2/2017

EVERY YEAR SINCE OWNING THIS VEHICLE I'VE HAD TO REPLACE A HEADLIGHT FROM BURNT BULBS TO FULL HEADLAMP REPLACEMENT. MY MESSAGE CENTER ON THE DASH NEVER INDICATES HEADLIGHT IS OUT. I'VE OWNED MY 2015 CHRYSLER TOWN AND COUNTTRY LIMITED PLATINUM FOR 5 YEARS AND HAD TO HAVE THIS ISSUE RESOLVED EVERY YEAR. I'VE HAD THE DEALER DO THE REPAIRS EACH TIME SO IT CAN BE DOCUMENTED.

10/30/2019

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN THE REAR ENTERTAINMENT MONITORS DROPPED DOWN AND WERE IN USE, HIS VISION WAS OBSTRUCTED WHEN LOOKING THROUGH THE REAR VIEW MIRROR. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 300. UPDATED 8/19/15*CN THE CONSUMER STATED WHEN THE REAR SEAT PASSENGER HAD THE HEAD RESTRAINTS UP, THE VISIBILITY FROM THE REAR VIEW MIRROR WAS ALMOST NON-EXISTENT. THE CONSUMER COULD ONLY RELY ON THE SIDE MIRRORS. UPDATED 05/10/16.*JB

6/15/2015

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN THE REAR ENTERTAINMENT MONITORS DROPPED DOWN AND WERE IN USE, HIS VISION WAS OBSTRUCTED WHEN LOOKING THROUGH THE REAR VIEW MIRROR. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 300. UPDATED 8/19/15*CN THE CONSUMER STATED WHEN THE REAR SEAT PASSENGER HAD THE HEAD RESTRAINTS UP, THE VISIBILITY FROM THE REAR VIEW MIRROR WAS ALMOST NON-EXISTENT. THE CONSUMER COULD ONLY RELY ON THE SIDE MIRRORS. UPDATED 05/10/16.*JB

6/15/2015

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WITHIN LESS THAN A MONTH OF OWNING THE VEHICLE, THE TPMS WARNING LIGHT RANDOMLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES AND THE SENSOR WAS RESET MORE THAN TWICE, BUT THE DEALER WAS UNABLE TO PROVIDE A PERMANENT REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE NUMEROUS TIMES AND PROVIDED NO PERMANENT SOLUTION. THE VEHICLE WAS NOT REPAIRED AND THE TPMS WARNING LIGHT CONTINUED TO FLASH. THE FAILURE MILEAGE WAS 1,000.

4/13/2016

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 35 MPH, THE WINDSHIELD CHIPPED DUE TO A ROCK. THE CONTACT STATED THAT THE WINDSHIELD CHIPPED ON NUMEROUS OCCASIONS, WHICH MADE THE VEHICLE DIFFICULT TO DRIVE. THE VEHICLE WAS REPAIRED, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 43,000.

5/27/2016

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING THROUGH MOUNTAINOUS ROADS, THE CRUISE CONTROL WOULD NOT PROPERLY OPERATE. THE VEHICLE WAS TAKEN TO MOORE CHRYSLER JEEP FIAT (8600 W BELL RD, PEORIA, AZ 85382, (800) 757-0140) WHERE IT WAS DIAGNOSED THAT THE CRUISE CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

9/5/2019

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR SLIDING DOOR DID NOT OPEN. THE VEHICLE WAS TAKEN TO COURTESY FORD (3533 N VERMILION ST, DANVILLE, IL 61832) WHERE IT WAS DETERMINED THAT THE DOOR ACTUATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

12/17/2019

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BLIND STOP MONITORING SYSTEM MALFUNCTIONED AND FAILED TO ILLUMINATE IN THE MIRRORS. THE AUDIBLE BEEPING SOUND WAS ALSO INOPERABLE WHILE ANOTHER VEHICLE WAS APPROACHING. THE CAUSE OF THE FAILURES WERE NOT YET DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.

8/28/2020