2013 Chrysler 300 Owner Complaints

MESSAGE "BATTERY IN SAFE MODE" COMES ON AT ABOUT 11 TO 15 MPH. THIS IS A TWO MONTH OLD CAR WITH ONLY 2100 MILES. WHEN I SPOKE TO THE DEALERSHIP THE PERSON STATED THAT IT WOULD COME ON AT START UP. IT DIDN'T. WHEN I SAID THERE WERE SEVERAL CASES REPORTED ON THE FORUMS, SUCH AS THE 300C FORUM, REPORTING BAD BATTERIES HE LAUGHED AND SAID THAT WASN'T THE CASE. THIS WAS DURING A PHONE CONVERSATION WHEN THE PERSON HADN'T EVEN SEEN THE VEHICLE. IT WAS ALSO BEFORE I COULD SAY ANYTHING ABOUT THE NUMEROUS POSTS ABOUT THE ALTERNATOR/REGULATOR GOING BAD AND KILLING THE BATTERY. *TR

1/6/2014

ELECTRONIC SHIFTER FREQUENTLY, UNABLE TO CHANGE FROM DRIVE TO REVERSE OR REVERSE TO DRIVE IN A TIMELY MANNER. SITUATION: STOPPED AT AN INTERSECTION, AUTO IN DRIVE, TO AVOID AN ONCOMING VEHICLE MUST SHIFT INTO REVERSE. OFTEN RESULT: 1(FOOT MUST BE ON BRAKE, THEN D>P, OR D>N, OR D STAYS D, OR ANY COMBINATION. 2)(AS MOST DRIVERS HAVE DONE) ENTERING TRAFFIC IN D OR R. NOT SEEING ONCOMING HAZARD, NEEDING TO CHANGE DIRECTIONS QUICKLY, SHIFTING TO THE CORRECT GEAR OFTEN NOT ACCOMPLISHED. *TR

7/5/2014

WHILE DRIVING, THE CAR'S GAS PEDAL BECOMES UNRESPONSIVE. YOU CAN NOT ACCELERATE. IN MULTIPLE INCIDENCES, I HAVE BEEN NEARLY HIT ON THE FREEWAY DUE TO MY ABRUPT LOSS OF ACCELERATION. THE CAR WAS TAKEN TO THE DEALERSHIP WHERE THEY HAD THE CAR FOR 2 DAYS AND INFORMED ME THAT THE CAR WAS FINE. IN THE FINAL INCIDENT, I WAS GOING 75 IN HEAVY TRAFFIC WHEN THE CAR BEGAN TO LOSE SPEED. I COULD NOT ACCELERATE OR GET THE CAR TO GO. THE CAR'S CHECK ENGINE LIGHT CAME ON, AND THE CAR HAD TO BE TOWED 70 MILES TO MY HOME BECAUSE IT IS UNSAFE TO DRIVE. IT HAS BEEN 5 DAYS AND STILL HAVE NOT HEARD FROM CHRYSLER. *TR

6/18/2013

TL* THE CONTACT OWNS A 2013 CHRYSLER 300 C. WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO INCREASE SPEED DESPITE THE ACCELERATOR PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE CONTACT WAS ADVISED THAT THE TORQUE CONVERTER MAY HAVE TO BE CHANGED. THE DEALER REPLACED THE TRANSMISSION FILTER AND SOLENOID. THE FAILURE RECURRED AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,957.

10/31/2013

06/25/2013 VEHICLE STALLED AT 60 MPH, COMPLETE ENGINE FAILURE FORCING ME OFF ROAD. 3485 MILES ON NEW VEHICLE TOWED TO DEALER, STATED REPAIRED GEAR RATIO, TEST DROVE 25 MI AND CORRECTED PROBLEM. 07/18/2013 4000 MILES ON NEW VEHICLE DRIVING HOME FROM DINNER WITH 2 AND 4YR OLD CHILDREN IN BACKSEATS, 60 MPH CAR STALLS, COMPLETE ENGINE FAILURE ONCE AGAIN. ALMOST REAR ENDED BY PASSING DRIVER WHILE ATTEMPTING TO SHOULDER VEHICLE. *TR

7/19/2013

TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT STATED THAT A LOUD TICKING NOISE WAS HEARD FROM THE LEFT SIDE OF THE ENGINE COMPARTMENT WHEN INITIALLY STARTING THE ENGINE. THE TICKING NOISE WAWS MORE PROMINENT WHEN STARTING THE VEHICLE IN COLDER TEMPERATURES AND COULD ALSO BE HEARD WHEN ACCELERATING AND IDLING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200. ## VIN PASSED ## CHRYSLER 300C 2013 ##

11/22/2013

I WAS DRIVING ON KEERANS STREET ON FORT BRAGG, NC AT APROX 30MPH WHEN I WAS HIT BY A 2012 CHEVY EXPRESS 3500 DUE TO HIS FAILURE TO YIELD AT APPROX 25MPH. NONE OF MY AIRBAGS DEPLOYED AND THE WHIPLASH CAUSED NECK INJURY AND BACK INJURY. CHRYSLER INFORMED ME THAT IT REQUIRES A MINIMUM SPEED OF 20MPH TO SET OFF THE SIDE IMPACT AIRBAGS. *TR

12/31/2013

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

2/18/2015

THERE WAS NO CRASH BUT THERE IS A HUGE SAFETY ISSUE. THE HEADLIGHTS ON THE CAR ARE THE WORSE I'VE EVER ENCOUNTERED (OWNER 12 CARS). WHEN YOU TURN THE CORNER ON A UN LIT STREET THERE IS A BIG BLIND SPOT LEFT AND RIGHT. I HAVE ALMOST ALREADY HIT 3 PARKED CARS CLOSE TO THE CORNET BECAUSE YOU CANNOT SEE THEM NOR THE CURB. EVEN DRIVING ON A ROAD IT LOOKS LIKE THERE ARE BLINDERS ON THE LIGHTS LEFT AND RIGHT. CHECKED WITH THE DEALER AND THERE ARE NO ADJUSTMENTS TO BE MADE. I DON'T UNDERSTAND HOW THIS HUGE SAFETY ISSUE ESCAPED EVERYONE'S ATTENTION. CAN YOU PLEASE RESPOND TO THIS ISSUE. *TR

6/19/2013

THE LIGHTING IS SO POOR ON RURAL ROADS THAT YOU MUST DRIVE WITH THE BRIGHTS ON. THE LOW BEAMS ONLY WORK FOR THE FIRST 15 FEET OR SO AND THEN WHEN GOING DOWN A SLIGHT DECLINE THE FAR DISTANCE OR "NIGHT HORIZON" JUST DISAPPEARS LIKE A CURTAIN DROPPED DOWN FROM THE TOP OF THE WINDSHIELD. YOU LITERALLY LOSE SIGHT OF THE ROAD. SAME SITUATION WHEN TURNING. ITS REALLY SCARY. I SPOKE WITH THE SERVICE MANAGER AND HE SAID HE DROVE ONE HOME AND ALMOST RAN OFF THE ROAD. HE AGREES WITH MY PROBLEM. I'M TOLD THERE IS NO FIX. IF THIS IS NOT ADDRESSED I GUARANTEE THERE WILL BE ACCIDENTS WITH THIS CAR. I'M TOLD IF THERE ARE ENOUGH COMPLAINTS SOMETHING WILL BE DONE BY YOUR ORGANIZATION. HELP--I DON'T WANT TO DIE FOR SOMETHING LIKE THIS. *TR

6/19/2013

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE BRAKE PEDAL FAILED INTERMITTENTLY. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL IN ORDER TO ENSURE THAT THE VEHICLE STOPPED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO REPLICATE NOR DIAGNOSE THE FAILURE. THE VEHICLE WAS TO BE INSPECTED, DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

5/20/2014

I WAS BACKING DOWN THE DRIVEWAY OF MY DAD'S HOUSE ..THERE WAS RECYCLING BINS TO THE LEFT SIDE OF THE DRIVEWAY WHICH I WAS GONG TO HIT IF NOT MOVED OR IF I DID NOT RE-POSITION THE CAR IN THE DRIVEWAY. I STOPPED THE CAR AND DECIDED NOT TO GET OUT OF THE CAR TO MOVE THE RECYCLING BINS BUT TO PUT IT IN DRIVE TO RE-POSITION THE CAR IN THE DRIVEWAY ....STEPPED ON THE GAS ..AND BAM...BAMM...IN 3 SECONDS I WENT LIKE A BAT OUT OF [XXX]...THROUGH THE 2 CLOSED GARAGE DOORS AND THE CONCRETE WALL BETWEEN THE TWO CLOSED DOORS AND COMING TO A STOP AFTER CRASHING INTO THEIR DINING ROOM EXTERIOR WALL. IT TOOK TWO TIMES PUSHING THE STARTER BUTTON BEFORE THE ENGINE SHUT OFF. THE AIR BAG NEVER WENT OFF. IT ALL HAPPENED SO FAST....I MAY HAVE HAD MY FOOT ON BOTH THE GAS AND THE BRAKE AT THE SAME TIME (THEY ARE PRETTY CLOSE TOGETHER) AND THE GAS TOOK OVER PROPELLING THE CAR FORWARD THROUGH THE GARAGE.WHEN APPLIED AT THE SAME TIME WHICH IS PROGRAMMED TO TAKE OVER???THE GAS OR THE BRAKE? THERE SEEMS TO BE SEVERAL DIFFERENT QUIRKY THINGS THAT HAPPENED IN THAT CAR WITH ME ON THAT SCARY DAY IN MARCH. THANKS FOR YOUR HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

5/28/2014

ON 05/10/2015 DURING THE AFTERNOON I TURNED ON MY AC AND IT BLEW WARM AIR. I DON'T USE MY AC VERY MUCH DUE TO INCREASE FUEL USAGE BECAUSE I DRIVE 76 MILES TWICE A DAY 4 DAYS A WEEK, BUT ON THAT DAY WHEN I REALLY NEEDED IT IT WASN'T WORKING. I BOUGHT MY 2013 CHRYSLER 300S NEW ON 06/02/2013 AND THE ONE TIME I DROVE CAR TO VEGAS IT WAS WORKING FINE AS A MATTER OF FACT IT WAS BLOWING EXTREMELY COLD AIR WHICH WAS GREAT. I TRIED CALLING THE DEALER WHERE I BOUGHT IT, BUT BECAUSE ITS OUT OF WARRANTY THEY CAN'T OR WONT HELP ME WITH IT.

5/11/2015

WITH MY CHILD IN THE CAR, ON A MAJOR INTERSTATE, I ACCELERATED TO AVOID A SUDDENLY SWERVING 18-WHEELER. MY CAR CONTINUED ACCELERATION AFTER I RELEASED THE PEDAL. I DEPRESSED THE BRAKE PEDAL, BUT COULDN'T GET IT TO STOP. AS SOON AS POSSIBLE (AND AVAILABLE, GIVEN ROAD WORK AND FAST, HEAVY TRAFFIC), I PULLED OVER TO THE INSIDE SHOULDER AND GAINED CONTROL BY USING FULL PRESSURE ON THE BRAKE AS WELL AS ENGAGING THE PARKING BRAKE. THE CAR CONTINUED REVVING HIGH. CALLED CONROE DEMONTROND FOR HELP, AS THAT IS WHERE I BOUGHT THIS CAR, AND THEY CONNECTED ME TO A TOWING COMPANY, WHICH WAS USELESS AS CAR COULDN'T BE SWITCHED OFF -- I HAD MANAGED TO PUT CAR INTO NEUTRAL, BUT ENGINE WOULDN'T STOP REVVING, AND I WASN'T ABLE TO PUT IT INTO PARK OR TO STOP THE CAR. I HAD TO MAKE A DECISION BETWEEN TWO DANGEROUS SITUATIONS: SEND MY CHILD ONTO THE PACKED HIGHWAY, OR HAVE HER REMAIN IN THE CAR WITH ME, WHICH I WAS GROWING ALARMED MIGHT EXPLODE GIVEN THE HIGH REVOLUTION AND ACCOMPANYING NOISE. I SENT HER OUT WITH THE CAR FOB. AFTER WHAT SEEMED FOREVER, THE CAR SHUT DOWN, AS THE FOB WAS GONE FOR LONG ENOUGH. IT HAPPENED A SECOND TIME, AS I WAS RETURNING FROM THE TRIP I HAD TO TAKE DURING THE FIRST PROBLEM, BUT THE CAR "SNAPPED OUT OF IT" MORE EASILY. DEALERSHIP GAVE ME A VERY HARD TIME ABOUT THIS, AND IN THE END SAID NOTHING WAS WRONG WITH THE CAR. THEY RE-SET THE COMPUTER, AND FOR A BIT OVER A MONTH, IT SEEMED OKAY WITH A FEW HICCUPS, BUT EVENTUALLY, THE CAR HAS BEGUN TO "STICK" ON ACCELERATION AGAIN, AND OCCASIONALLY NOW LAGS, OR MISSES, BEFORE ACCELERATION. I RECEIVED NOTE THAT THERE IS A PROBLEM WITH THIS CAR FROM THE MANUFACTURER MONTHS AGO. THIS MIGHT ACCOUNT FOR THE CAR'S PROBLEM, BUT IT IS DOUBTFUL AS FAR AS THE STICKING GOES, SINCE THE PROBLEM LISTED BY THE NOTICE IS STALLING. I DO WONDER IF IT MIGHT ACCOUNT FOR THE NEWER PROBLEM, THOUGH. YESTERDAY, THE SUNROOF EXPLODED

5/12/2015

WHILE DRIVING, THE CAR'S GAS PEDAL BECOMES UNRESPONSIVE. YOU CAN NOT ACCELERATE. IN MULTIPLE INCIDENCES, I HAVE BEEN NEARLY HIT ON THE FREEWAY DUE TO MY ABRUPT LOSS OF ACCELERATION. THE CAR WAS TAKEN TO THE DEALERSHIP WHERE THEY HAD THE CAR FOR 2 DAYS AND INFORMED ME THAT THE CAR WAS FINE. IN THE FINAL INCIDENT, I WAS GOING 75 IN HEAVY TRAFFIC WHEN THE CAR BEGAN TO LOSE SPEED. I COULD NOT ACCELERATE OR GET THE CAR TO GO. THE CAR'S CHECK ENGINE LIGHT CAME ON, AND THE CAR HAD TO BE TOWED 70 MILES TO MY HOME BECAUSE IT IS UNSAFE TO DRIVE. IT HAS BEEN 5 DAYS AND STILL HAVE NOT HEARD FROM CHRYSLER. *TR

6/18/2013

ATTEMPT WAS MADE TO ACCELERATE FROM 65 MPH, TO PASS ANOTHER VEHICLE. THE ACCELERATOR WAS DEPRESSED AND THE ENGINE IMMEDIATELY SLOWED, RESULTING IN THE VEHICLE'S SPEED BEING REDUCED AND CAUSING POTENTIAL HARM FROM APPROACHING VEHICULAR TRAFFIC. THERE WAS NO WAY TO RESUME SPEED UNTIL SEVERAL SECONDS PASSED AND A SLOW ACCELERATION WAS THEN POSSIBLE. *TR

9/14/2014

CHRYSLER TAKING TOO LONG TO FIX ALTERNATOR RECALL. WHEN WILL IT BE FIXED? P60 / NHTSA 14V-634. *TR

1/16/2015

I ENTERED THE INTERSECTION CARS WERE IN FRONT OF ME. I SLIGHTLY TOUCHED MY BRAKES AND THE CAR STALLED AND DIDN'T AND WOULDN'T GET SPEED OF EXHAUSTION. A CAR CAME SPEEDING THE OPPOSITE DIRECTION AND COLLIDED INTO THE REAR OF VEHICLE. I CONTACTED CHRYSLER RECALL CENTER AND THEY REFUSED TO TAKE THE CAR BACK OR FORWARD THE CALL TO UPPER MANAGEMENT. I SPOKE WITH DRAKE DM1915 THIS MORNING THAT WASN'T HELPFUL OR SENTIMENTAL TO THE ISSUES. VERY ARROGANT AND UNCONCERNED. I HAD ANOTHER ENCOUNTER IN THE SNOW ON 02/23/2015 WHERE I HAD TO LEAVE MY CAR IN MY WORK PARKING LOT BECAUSE MY BRAKES WOULD NOT TRACTION THE ROAD AND MADE A NOISE. I'M AFRAID TO CONTINUE DRIVE THIS VEHICLE. *TR

3/9/2015

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE LOWER CONTROL ARM SEPARATE FROM THE VEHICLE DUE TO RUST. THE CONTACT STATED THAT NONE OF THE SAFETY FEATURES ALERTED THE CONTACT OF A POTENTIAL FAILURE IN THE VEHICLE. THE FAILURE CAUSED THE CONTACT TO VEER TO THE LEFT AND CRASH INTO A GUARD RAIL. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS TAKEN. THE CONTACT STATED THAT THE REAR DIFFERENTIAL WAS ALSO COMPLETELY RUSTED. THE VEHICLE WAS TOWED BACK TO THE DEALER AND REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 5,219. *TR

7/9/2013

FROM JUST AFTER A FEW DAYS OF PURCHASE, ON ALL THE SUSPENSION PARTS, THERE IS TONS OF RUST EATING AWAY AT THE SUSPENSION OF MY BRAND NEW CAR. THIS ISSUE IS ON EVERY SINGLE CHRYSLER 300 BEING SOLD. AND EVERY SINGLE CHRYSLER 300 IS IN DANGER. THE FRONT AND REAR SUSPENSION IS ON A TICKING TIME BOMB TO RUST, AND BREAK APART. THE RETAINING RING AROUND THE BOTTOM OF THE BALLJOINT, THE METAL HOLDING IT ON, CAN BE SCRAPED RIGHT OFF. I HAVE EMAILED CHRYSLER, THEY HAVE NO COMMENT. YOU CAN VISIT A LOCAL CHRYSLER DEALER RIGHT NOW, AND NOTICE THIS ISSUE. MULTIPLE CONSUMERS ON CHRYSLER300SFORUMS.COM RECOGNIZE THIS ISSUE, AND HAVE TRIED TO COMMUNICATE WITH CHRYSLER ABOUT IT SIMPLY PUT, THE SUSPENSION WAS NOT COATED PROPERLY IN PAINT... AND BRITTLES RIGHT OFF. EACH PART NEEDS TO BE REPLACED. ESPECIALLY THE CONTROL ARM BUSHING RINGS, AND TIE-ROD END RETAINING RINGS. SMALLER PARTS SUCH AS THESE, WILL COLLAPSE UNDER GREAT PRESSURE I HAVE VIDEOS, AND PICTURES THAT DOCUMENT THESE FINDINGS. ALONG WITH MULTIPLE CONSUMERS WITH THE SAME ISSUES. DO NOT LET SOMEONE DIE OVER THIS ISSUE!!!! FILE A RECALL TO CHRYSLER TO REPLACE OUR SUSPENSION AND ALL AFFECTED PARTS! *TR

12/4/2013

UNDERNEATH THE VEHICLE, ON THE SUSPENSION PARTS THERE IS TONS OF RUST! THE METAL IS BEGINNING TO COME APART AROUND THE CONTROL ARM BUSHINGS!! SOMEONE TOLD ME ABOUT THIS ISSUE, AND HAD ME LOOK, AND MY CAR IS COMPLETELY WORSE THEN HIS!!!!!! THIS ISSUE NEEDS TO BE RESOLVED, A COMPLAINT HAS BEEN FILED, WHERE SOMEONE HIT THE WALL DUE TO THIS ISSUE!!!!! DON'T LET PEOPLE DIE!!! MAKE CHRYSLER FIX THIS MESS! THIS ISN'T A CAR RADIO NOT WORKING, OR THE INTERIOR FALLING APART... THIS IS A LIFE OR DEATH ISSUE! *TR

12/9/2013

WAS DRIVING CAR ABOUT 25MPH AND THE POWER STEERING SHUT OFF. I THOUGHT THE CAR HAD SHUT OFF. THE WHEEL WAS ALMOST IMPOSSIBLE TO STEER PULLED UP TO STOP SIGH TO CHECK IF CAR WAS STILL RUNNING. IT WAS WHEN I PULLED AWAY THE POWER STEERING WAS WORKING AGAIN. A FEW DAYS LATER MY WIFE WAS DRIVING ABOUT 40MPH AND IT HAPPENED TO HER. SHE WAS GOING AROUND A CORNER, LUCKILY THERE WAS NO ONCOMING TRAFFIC AS SHE HAD TO SWING INTO OTHER LANE AND APPLY BRAKES. VERY VERY SCARED. WE HAD THE CAR TOWED TO THE DEALERSHIP. WHERE IT IS STILL. THEY CAN SEE VIA THERE COMPUTER THAT IT HAPPENED, BUT CAN'T FIX IT. I TALKED TO CHRYSLER CUSTOMER SERVICE AND THEY SAID BASICALLY SINCE THEY CAN'T FIND THE ISSUE THERE ISN'T ONE. EVEN THOUGH THEY CAN SEE THAT IT HAPPENED. WAS TOLD TO REFER TO MY WHITE AND BLUE BOOK THAT CAME WITH THE CAR. I ASKED WHAT HAPPENS IF I KILL SOMEBODY BECAUSE OF THIS ISSUE. AGAIN REFER TO YOUR BOOK. *TR

11/6/2014

UNDERNEATH THE VEHICLE, ON THE SUSPENSION PARTS THERE IS TONS OF RUST! THE METAL IS BEGINNING TO COME APART AROUND THE CONTROL ARM BUSHINGS!! SOMEONE TOLD ME ABOUT THIS ISSUE, AND HAD ME LOOK, AND MY CAR IS COMPLETELY WORSE THEN HIS!!!!!! THIS ISSUE NEEDS TO BE RESOLVED, A COMPLAINT HAS BEEN FILED, WHERE SOMEONE HIT THE WALL DUE TO THIS ISSUE!!!!! DON'T LET PEOPLE DIE!!! MAKE CHRYSLER FIX THIS MESS! THIS ISN'T A CAR RADIO NOT WORKING, OR THE INTERIOR FALLING APART... THIS IS A LIFE OR DEATH ISSUE! *TR

12/9/2013

I WAS DRIVING ON KEERANS STREET ON FORT BRAGG, NC AT APROX 30MPH WHEN I WAS HIT BY A 2012 CHEVY EXPRESS 3500 DUE TO HIS FAILURE TO YIELD AT APPROX 25MPH. NONE OF MY AIRBAGS DEPLOYED AND THE WHIPLASH CAUSED NECK INJURY AND BACK INJURY. CHRYSLER INFORMED ME THAT IT REQUIRES A MINIMUM SPEED OF 20MPH TO SET OFF THE SIDE IMPACT AIRBAGS. *TR

12/31/2013

VEHICLE: 2013 CHRYSLER 300 PURCHASE DATE: NOVEMBER 10, 2013 (418 MILES AT THE DATE OF PURCHASE) DATE OF VEHICLE BREAKDOWN: DECEMBER 9TH, 2013 (1309 MILES AT THE DATE OF BREAKDOWN) DRIVEN FOR 891 MILES BEFORE DEFECT SCENARIO: I WAS COMING HOME FROM WORK ON DECEMBER 9TH, WHEN THE CONTROL ARM ON THE FRONT-DRIVER'S-SIDE SNAPPED WHILE I WAS DRIVING 25MPH ON A STRAIGHT NEIGHBORHOOD ROAD, CAUSING THE VEHICLE TO SWERVE AND ALMOST CRASH INTO ANOTHER MOVING CAR ON THE ROAD. UPON EXAMINATION, HEAVY RUST WAS FOUND ALL OVER THE SUSPENSION OF THE VEHICLE. DAMAGES: THE RUST DAMAGE IS MORE THAN REGULAR SURFACE RUST, AND HAS EATEN AWAY AT THE CONTROL ARM BUSHELS, CAUSING THE FRONT LEFT CONTROL ARM TO SEPARATE FROM THE VEHICLE WHILE THE VEHICLE WAS MOVING. THE VEHICLE THEN COLLAPSED ONTO ITS BODY, CAUSING MAJOR BODY DAMAGE TO THE LEFT SIDE OF THE VEHICLE AS WELL AS THE BUMPER. THIS MEANS THAT EVERY 2013 CHRYSLER 300 COULD POTENTIALLY BE UNSAFE FOR OPERATION AND THIS ISSUE NEEDS TO BE ADDRESSED BEFORE THERE ARE INJURIES AND DEATHS DUE TO THIS DEFECT. CURRENTLY, BOTH THE DEALER AND CHRYSLER CORPORATION ARE REFUSING TO DEAL WITH THE SAFETY CONCERNS FROM THE OWNERS OF THIS VEHICLE REGARDING HEAVY RUST FOUND ON THE CHRYSLER 300 AND OTHER MODELS, AND ARE REFUSING TO REPLACE DEFECTIVE VEHICLES WITH SAFER VEHICLES AS THE LEMON LAW REQUIRES THE WHEELS TO COME OFF 2 MORE TIMES BEFORE CHRYSLER EVEN CONSIDERS TO BUY THE VEHICLE BACK. THIS IS NOT A COMPLAINT REGARDING A MALFUNCTIONING SUNROOF, FAULTY ELECTRONICS, AND HEADLIGHT PROBLEMS (WHICH ARE ALSO PROBLEMS ASSOCIATED WITH THIS MODEL), BUT A MAJOR SAFETY CONCERN THAT COULD LEAD TO UNNECESSARY INJURIES BECAUSE THE FAULTY MEXICAN AND CHINESE PARTS USED TO BUILD THE SUSPENSION ARE QUICK TO RUST AND BREAK. PLEASE FILE YOUR COMPLAINTS WITH NHTSA AND LET THEM KNOW THAT RUSTED SUSPENSION PARTS ARE GROUNDS FOR A NATIONAL RECALL. *TR

1/31/2014

IN YEAR 2013 BOUGHT A BRAND NEW CHRYSLER 300C 2013 ZERO MILE FOR $45,000, I TOOK THE CAR TO A CHRYSLER DEALER SERVICE CENTER ON DAYTONA BEACH FOR OIL CHANGE AND I GOT TOLD I NEED TO REPLACE ALL 4 TIRES. I ASK THEM HOW CAN A 15,000 MILES CAR WILL NEED NEW TIRES AND THEY TOLD ME FIRESTONE DON'T GIVE ANY KIND WARRANTY TO THE TIRES THE SELL TO CHRYSLER MANUFACTURE FOR BRAND NEW CAR AND THOSE WAS LESS QUALITY TO THE TIRES THEY SELL ON THE TIRES CENTERS. WE CALLED THE FIRESTONE AND THEY TOLD ME THE SAME THING NO WARRANTY ON THOSE NEW TIRES BECAUSE THE TIRES THEY SELL TO CAR'S MANUFACTURE ARE LESS QUALITY.AND IF I BUY THE FIRESTONE TIRES FROM ANY TIRE CENTER I WILL GET 50,000 MILES WARRANTY. NOW I HAVE TO BUY NEW TIRES BUT FOR SURE WILL NOT BE FIRESTONE AND PAY FOR ON MY NEW CAR WITH 15,000 MILES ONLY, YES I NEVER SAW NEW TIRES LAST 15,000 MILES ONLY. THAT IS WHY I WANT TO REPORT THIS BECAUSE DON'T KNOW WHAT KIND TIRES CHRYSLER IS BUYING FOR NEW CAR WITH LESS QUALITY WHAT SHOULD HAVE, CHRYSLER AND FIRESTONE ARE SAVING MONEY GIVING TO THE CONSUMER LESS QUALITY OF TIRES WHAT CAN BE DANGER BECAUSE FOR A TIRE ONLY LAST 15,000 HAVE TO BE REALLY BAD QUALITY MATERIAL HEY ARE USING.. I'M SURE THOSE TIRES ARE NOT SAFE FOR NO ONE. THANK YOU

7/29/2015

I WAS DRIVING ON FREEWAY AND SUNROOF EXPLODED. THERE WAS NO ROCKS OR ANY ADVERSE WEATHER. *TR

3/9/2014

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE MOON ROOF WAS CRACKED AND THE GLASS SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

2/24/2015

WENT THRU A DRIVE THRU MY VENT WAS OPEN SO I DECIDED TO CLOSE IT & THE ENTIRE GLASS SHATTERED! I CALLED THE DEALERSHIP & THEY SAID DROP IT OFF. THE ASST. MGR CALLED ME BACK MON. & ASKED WHAT HAPPENED, I TOLD HIM. THE NEXT DAY HE CALLED & SAID THEY FOUND THE PROBLEM, A PIECE OF PAPER THAT I WROTE GPS DIRECTIONS 2 WEEKS PRIOR WAS STUCK IN THE MECHANISM. I WAS LIKE, A PIECE OF PAPER? I WENT TO THE DEALERSHIP TO HAVE THEM SHOW ME THE PAPER. I TOLD THEM THERE WAS NO WAY THAT PIECE OF PAPER THAT WAS IN THE CUBBY IN FRONT OF THE SHIFT LEVER: FLEW PAST MY HEAD FOLDED 2 MORE TIMES & STUCK IN THE VENT MECHANISM, THUS SHATTERING THE GLASS. THE PAPER (5"X 8") HAD ONLY BEEN IN THE CAR FOR 2 WEEKS & WAS FOLDER IN 1/4'S NOT 16THS. I SAID THERE IS NO WAY THAT PIECE OF PAPER FLEW PAST MY HEAD, FOLDED 2 MORE TIMES (WAS NOW 1.5" X 2") & STUCK IN THE MECHANISM. THEY SAID BECAUSE OF THIS IT IS NOT UNDER WARRANTY. I'VE TALKED TO FRIENDS, INSURANCE COMP (LOCAL & MAIN AGENT), 6 OTHER MECHANICS (2 AT OTHER CHRYSLER DEALERSHIPS), ALL SAY BOGUS! THE INS. ADJUSTER SAID IN HIS 30 YRS HE HAS NEVER HEARD OF SUCH A THING OR DID HE BELIEVE IT! I BOUGHT THE CAR DEC. 2012, IT HAS 4800 MILES SO I'M APPALLED! I ADDED TO THE EDMUNDS FORUM & RECEIVED A REPLY FROM THE 'HOST' OF THE FORUM: #160 OF 161 RE:2013 CHRYSLER MOONROOF GLASS SHATTERED [BHERTZ300] BY [XXX] HOST NOV 15, 2013 (12:01 PM), REPLYING TO: BHERTZ300 (NOV 13, 2013 5:46 AM) WOW. THAT HAS TO BE THE MOST BIZARRE "BLAME" STORY I'VE SEEN IN THIS DISCUSSION. THERE ARE A LOT OF INSTANCES OF DEALERSHIP SERVICE PERSONNEL BLAMING THE INCIDENT ON THE OWNER DROPPING SOMETHING ON THE SUNROOF, OR SOMETHING SPONTANEOUSLY FALLING FROM THE SKY ONTO THE SUNROOF, BUT THIS IS DEFINITELY THE FIRST "MAGIC PAPER" EXCUSE I'VE SEEN! IT'S A SHAME THAT EITHER SERVICE PERSONNEL ARE BLAMING IT ON AN OUTSIDE FORCE, OR DON'T KNOW ABOUT POTENTIAL DEFECTS IN GLASS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

11/18/2013

MY MOON ROOF EXPLODED ON MY 2013 CHRYSLER 300S. I BOUGHT IT IN AUGUST AND ON NOVEMBER 5TH THIS OCCURRED. I WAS DRIVING 65MPH DOWN THE FREEWAY AND HEARD A LOUD EXPLOSION THAT I INITIALLY THOUGHT WAS A TIRE BUT THE WIND I HEARD WAS COMING FROM ABOVE ME WHEN MY MOON ROOF WAS CLOSED. MY MOON ROOF SHADE WAS CLOSED AND I COULD HEAR SOUNDS OF WIND AND GLASS FALLING ONTO IT. I DID NOT SEE ANY DEBRIS COMING AT ME WHEN THIS OCCURRED. IF MY MOON ROOF WASN'T CLOSED I WOULD HAVE BEEN SHOWERED WITH GLASS. I PULLED OFF AT THE NEAREST EXIT TO TAKE PICTURES OF THE DAMAGE AND CALLED IN TO HAVE AN OFFICER SHOW UP TO FILE A POLICE REPORT. PICTURES SHOW THE GLASS BOWING IN AN UPWARD FASHION. I HAVE FOUND MULTIPLE INCIDENTS AND CLAIMS SIMILAR TO MINE ON THE INTERNET. I WILL NEVER DRIVE WITH MY MOON ROOF SHADE OPEN WHILE THE GLASS IS CLOSED. I HAVE A WIFE AND TWO LITTLE GIRLS 3YRS AND 9 MONTHS THAT IF THIS HAPPENED AGAIN WHILE THEY WERE IN THE CAR WOULD BE A CATASTROPHE. I REGRET THAT I PURCHASED THE MODEL WITH A MOON ROOF. BEING THAT THERE ARE SO MANY PEOPLE WRITING ABOUT THESE EXPLOSIONS, I WOULD LIKE TO SEE SOMETHING MAKE IT TO THE MEDIA THE SAME WAY THAT SUV ROLLOVERS DID YEARS BACK ENSURING THAT CONSUMERS KNEW OF A GREAT DANGER THAT COULD COME UNTIL MANUFACTURERS PAID MORE ATTENTION TO THE ISSUE AT HAND. MY DEALERSHIP TOLD CHRYSLER THAT THEY WERE UNABLE TO IDENTIFY WHAT CAUSED THE EXPLOSION / GLASS BREAKAGE. THE EXPLOSION AND GLASS SHATTERING CAUSED PAINT DAMAGE TO THE CAR AS WELL. BEING THAT MY DEALERSHIP TOLD CHRYSLER THAT THEY COULD NOT VERIFY THE CAUSE, CHRYSLER'S STANCE IS THAT THEY ARE NOT WILLING TO DO ANYTHING. AFTER SEEING THE AMOUNT OF INCIDENTS SIMILAR TO MINE ACROSS MULTIPLE MAKES AND MODELS OF VEHICLES, I FEEL ADDITIONAL AWARENESS SHOULD BE GIVEN TO CONSUMERS REGARDING SUN / MOON ROOFS. MANUFACTURES SHOULD TAKE MORE RESPONSIBILITY ON THIS. *TR

11/25/2013

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

1/2/2015

TL* THE CONTACT OWNED A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE BRAKE WARNING LIGHT ILLUMINATED. UPON PULLING THE VEHICLE OVER TO INSPECT THE FAILURE, THE CONTACT NOTICED THAT THE ALTERNATOR ASSEMBLY WAS ON FIRE WHEN THE CONTACT CHECKED UNDER THE HOOD. THE CONTACT WAS ABLE TO ACCESS A FIRE EXTINGUISHER IN THE TRUNK OF THE VEHICLE AND EXTINGUISHED THE FLAMES. NO POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THERE WAS A MANUFACTURER'S RECALL, BUT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 113,600. UPDATED 03/18/16*LJ THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS. *JS

1/6/2016

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V364000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2/24/2015

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT DIAGNOSED AND THE FUEL INJECTION SYSTEM WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 35,500.

2/21/2017

THE FORWARD COLLISION WARNING (FCW) DOES NOT WORK. INFO I HAVE RECEIVED IS THAT FCW WAS PART OF THE ADAPTIVE CRUISE CONTROL (ACC) AND ONLY WORKS AS PART OF THAT SYSTEM. THE CHRYSLER MANUAL DOES NOT SAY THAT THE ACC HAS TO BE ON FOR FCW TO WORK. FCW IS A COMPLETELY DIFFERENT TOPIC FROM ACC IN THE MANUAL. FCW IS SUPPOSED TO WORK WHEN YOU COME UP BEHIND A CAR EVEN WITHOUT THE ACC ON. IN MY CAR THE FCW ACTIVATES AT TIMES WHEN THE ACC IS OFF AND IT PICKS UP SOMETHING ON THE RIGHT SUCH AS A CAR IN FRONT OF ME TURNING RIGHT ONTO ANOTHER ROAD. OTHER MANUFACTURES SUCH AS FORD AND HYUNDAI HAVE FCW THAT WORKS WITHOUT THE ACC ON. WHILE NOT RELIEVING THE DRIVER FROM NEEDING TO BRAKE, FCW IS A SAFETY FEATURE I PAID FOR, AND I WANT IT TO WORK. I HAVE MADE SEVERAL TRIPS TO TWO DIFFERENT DEALERS TO TRY TO GET THE FCW FIXED WITH NO SUCCESS . *TR

3/4/2015

WHILE DRIVING USING ADAPTIVE CRUISE CONTROL THE CAR SEEMS TO HESITATE FOR A SECOND, DROP INTO A LOWER GEAR AND THE TOP SPEED IS LIMITED - THE CHECK ENGINE AND THE TRACTION CONTROL WARNING LIGHTS GO ON. A MESSAGE ALSO APPEARS SAYING "FCW OFF", AND THE ACC WILL NOT WORK. TURNING THE ENGINE OFF AND RESTARTING REMOVES ALL INDICATIONS OF THE PROBLEMS EXCEPT FOR THE CHECK ENGINE LIGHT, WHICH GOES OFF EVENTUALLY. WAS ABLE TO GET TO A DEALER WITH THE CHECK ENGINE LIGHT ON AND WAS TOLD THAT THE LIGHT WENT OUT WHILE TESTING, OTHER TIME THEY COULD NOT FIND ANY PROBLEMS, BUT UPDATED SOFTWARE AND REPLACED A SWITCH. THIS SEEMS TO HAPPEN ON LONG TRIPS AND MUCH TO MY PERSONNEL CONCERNS WHEN I'M IN THE LEFT LANE ON THE INTERSTATE WITH TRAFFIC WHEN THE CAR CONKS OUT.

7/21/2015

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE LOWER CONTROL ARM SEPARATE FROM THE VEHICLE DUE TO RUST. THE CONTACT STATED THAT NONE OF THE SAFETY FEATURES ALERTED THE CONTACT OF A POTENTIAL FAILURE IN THE VEHICLE. THE FAILURE CAUSED THE CONTACT TO VEER TO THE LEFT AND CRASH INTO A GUARD RAIL. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS TAKEN. THE CONTACT STATED THAT THE REAR DIFFERENTIAL WAS ALSO COMPLETELY RUSTED. THE VEHICLE WAS TOWED BACK TO THE DEALER AND REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 5,219. *TR

7/9/2013

TL- THE CONTACT OWNS A 2013 CHRYSLER 300 EQUIPPED WITH A WEBASTO HOLLANDIA SERIES 740 AFTER MARKET SUN ROOF. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE SUN ROOF SUDDENLY SHATTERED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 36,200. THE VIN WAS NOT AVAILABLE. KMJ

9/23/2013

CABIN AIR RECIRCULATE STOPS WORKING. CHRYSLER SAYS THAT IS NORMAL FUNCTION. BUT WHEN YOU ARE DRIVING BEHIND A DIESEL VEHICLE, YOU ARE STUCK BREATHING THAT AIR, AND IT MAKES ME SICK. IT GOES ON OCCASIONALLY, BUT ONLY FOR A MINUTE OR TWO. THEN IT GOES OFF, AND YOU CANNOT TURN IT BACK ON. I HAVE DRIVEN MANY MILES IN MANY CLIMATES AND GET THE SAME RESULT. I HAVE OWNED A CHRYSLER 300 BEFORE AND IT DID NOT FUNCTION LIKE THIS. NOR, ANY OTHER VEHICLE I HAVE OWNED. *TR

1/21/2014

THE WINDOWS WOULD NOT ROLL BACK UP IT'S BEEN TO THE SHOP NUMEROUS TIMES WE HAD THE SAME PROBLEM WITH OUR DODGE CARAVAN I'M SO OVER CHRYSLER CAUSE WE KEEP HAVING SAME PROBLEMS. *TR

3/25/2014

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE ABS, AIR BAG, AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

7/30/2015

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT WHEN THE WINDSHIELD WIPERS WERE ACTIVATED, THE INSTRUMENT PANEL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

1/26/2016

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING 65 MPH, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.

7/26/2016

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V240000 (STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/23/16*LJ THE CONSUMER STATED THE VEHICLE ROLLED INTO A TRASH CAN, WHILE IT WAS IN PARK AND CAUSED A DENT. UPDATED 10/05/16.*JB

8/12/2016

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE THE VEHICLE WAS IDLING WITH THE PARKING BRAKE APPLIED, THE ENGINE REVVED AND THE VEHICLE MOVED FORWARD TOWARDS THE GARAGE DOOR. THE CONTACT'S WIFE ATTEMPTED TO STOP THE VEHICLE, BUT WAS CUT OFF BETWEEN THE DRIVER'S DOOR AND THE GARAGE DOOR. THE VEHICLE DRAGGED HER ALONG AS IT CRASHED INTO THE GARAGE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S WIFE SUSTAINED MULTIPLE CUTS AND BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE FRONT END OF THE VEHICLE WAS DESTROYED. MEANWHILE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,232.

8/16/2016

I WAS IN AN ACCIDENT WITH MY SON AS THE PASSENGER. WE WERE TRAVELING AT 55MPH WHEN A VEHICLE PULLED OUT IN FRONT OF ME. I NEVER HIT BRAKE AS THERE WAS NO TIME...WE DROVE THROUGH THE FRONT OF HIS CAR. IMPACT WAS SO HARD HIS RADIATOR WAS SHIFTED TO THE LEFT SIDE OF HIS CAR. MY SON BORE THE BRUNT OF THE IMPACT AS THE HIT WAS ON THE PASSENGER SIDE. NONE OF THE AIR BAGS WENT OFF NOR DID HIS SEAT BELT TIGHTEN. HE HIT HIS SHOULDER ON THE SIDE WINDOW AND CRACKED IT. I KNOW IN 2012 AND 2014 CHRYSLER HAD ISSUES WITH AIR BAG INFLATORS AND SEAT BELT TENSION DEVICES ON THE 300 MODEL.

9/7/2016