2012 Chrysler 300 Owner Complaints

TL* THE CONTACT OWNS A 2012 CHRYSLER 300C. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE WHERE THE TECHNICIAN ADVISED THE CONTACT THAT THE SOFTWARE WOULD HAVE TO BE UPDATED UNDER A VOLUNTARY MANUFACTURER'S RECALL. AFTER THE UPDATE, THE CONTACT STATED THAT THE WARNING CHIME THAT WOULD WARN HIM WHEN A VEHICLE WAS IN CLOSE PROXIMITY WOULD NO LONGER FUNCTION AND HAD BEEN DISABLED AFTER THE UPDATE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6,938.

11/29/2011

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATE 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. ALSO, THE CONTACT STATED THAT THE RPM INCREASED EXCESSIVELY AND THE INSTRUMENT PANEL LIGHTS. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DIGITAL CONSOLE AND THE ALTERNATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 17,614 AND THE CURRENT MILEAGE WAS 19,081. *TR

5/30/2013

TL* THE CONTACT OWNS A 2005 CHRYSLER 300C. THE CONTACT STARTED THE IGNITION AND THE GEAR SELECTOR FAILED TO SHIFT FROM THE PARK POSITION. THE CONTACT MENTIONED THAT ANOTHER PERSON WHO WAS PRESENT REMOVED THE GEAR SHIFTER HOUSING COVER AND NOTICED AN UNKNOWN PART WAS BROKEN. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 05V460000 (POWER TRAIN:AUTOMATIC TRANSMISSION); HOWEVER THE VIN WAS INELIGIBLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

9/4/2012

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT GEARS INTERMITTENTLY. THE CONTACT MENTIONED THAT THE SERVICE ENGINE, THE ESC SENSOR AND THE ABS SENSOR WARNING LAMP ILLUMINATED. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 12V197000 (ELECTRICAL SYSTEM, SERVICE BRAKES, AIR). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

10/15/2014

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS A FAILURE WITHIN THE WIRING UNDER THE FRONT SEATS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 16,000.

7/25/2012

AIR BAG LIGHT CAME ON. TOOK IT DEALERSHIP, SAID IT WAS A LOOSE WIRE UNDER DRIVER'S SEAT. FAULT CAME ON AGAIN IN ABOUT 2 MONTHS, THIS TIME DEALERSHIP ORDER AND REPLACED THE WIRING HARNESS UNDER THE SEAT. AND ONCE AGAIN, A FEW MONTHS LATER, THE LIGHT IS COMING BACK ON, NOW ALSO THE KEY SOMETIMES WORKS, SOMETIMES DOESN'T. *TR

8/17/2012

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING 65 MPH THE VEHICLE STARTED VIBRATING AND SUDDENLY DECREASED SPEED. THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DECIDED TO A RECONFIGURED THE BCP SENSOR AND OTHER WIRES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFERED ANY ASSISTANCE. THE FAILURE MILEAGE WAS 4,600.

8/22/2012

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED WITH A SLIGHT REDUCTION IN THE ENGINE POWER. THE VEHICLE WAS TAKEN TO AUTHORIZED DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. AN UNKNOWN REPAIR WAS PERFORMED AND THE WARNING INDICATOR NO LONGER ILLUMINATED. ON A SEPARATE OCCASION THE AIR CONDITIONER, RADIO AND REAR VIEW BACKUP CAMERA DISPLAY MONITOR FAILED TO FUNCTION. IN ADDITION, A SQUEAKING NOISE WAS HEARD FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A SECOND TIME WHERE THE BATTERY CABLE WAS DISENGAGED AND THEN RECONNECTED. AFTER THE REPAIR WAS PERFORMED A TICKING NOISE WAS HEARD FROM THE ENGINE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

6/11/2013

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, STRONG PERSISTENT SMELL OF ACID WAS EMITTED INTO THE VEHICLE AND SHORTLY AFTER THE VEHICLE STALLED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO DEALER. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR WAS DEFECTIVE AND WOULD NEED TO BE REPLACED. THE FAILURE PERSISTED AND THE CONTACT HAD THE VEHICLE TOWED BACK TO THE DEALER WHO STATED THAT THE BATTERY AND ONE OF THE BATTERY LINES WERE SERVERLY CORRODED AND WOULD NEED TO REPLACE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THIS FAILURE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 50,000.

6/17/2014

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE STALLED AND THE VEHICLE FAILED TO RESTART. THE DEALER DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 38,743.

11/13/2014

2012 CHRYSLER 300. CONSUMER WRITES IN REGARDS TO OIL FILTERS *TGW THE CONSUMER STATED THE VEHICLE WOULD WANDER TO THE LEFT OR RIGHT. THE VEHICLE HAS ESC. *JB ALL FOUR WHEELS WERE OUT OF ALIGNMENT. CHRYSLER DID NOT WANT TO CHANGE THE ALIGNMENT, IN ORDER FOR IT TO BE WITHIN SPECIFICATION. UPDATED CONSUMER LETTER 10/18/12. *JB THE CONSUMER ALSO STATED THE TRANSMISSION WOULD NOT CHANGE TO THE HIGHEST GEAR. UPDATED 01/12/13. *JB THE CONSUMER STATED IT WAS A DESIGN FLAW, THAT THE REAR SUSPENSION COULD NOT BE ADJUSTED. UPDATED 06/24/13

4/17/2012

I CAME TO A STOP AT A FOUR WAY INTERSECTION. I ACCELERATED TO TURN AT ABOUT 5MPH INSTEAD OF THE CAR TURNING THE STEERING LOCKED UP FOR ABOUT 1-2 SECONDS. THEN DROVE NORMAL UNTIL I GOT TO MY DESTINATION WHICH WAS A FEW MINUTES AWAY & TURNED THE CAR OFF. I GOT OFF THE CAR & WENT INTO THE STORE. WENT I FINISHED SHOPPING I RETURNED TO THE CAR & TRIED TO START IT UP. IT WOULD NOT START & STEERING WHEEL & BRAKES WERE LOCKED. THE POWER STEERING LIGHT, STABILITY CONTROL & BRAKE LIGHTS WOULD BLINK & SAY SERVICE ENGINE. ABOUT AN HOUR INTO THIS I TRIED TO TURN THE CAR ON. IT TURNED ON BUT THE STEERING WHEEL WAS BARLEY TURNABLE I TRIED TO MOVE IT A FEW INCHES. FOR THE WRECKER SERVICE PERSONAL ONCE I MOVED IT THE CARS STEERING WAS BACK TO NORMAL & WORKING. I PLAN ON TAKING IT TO THE DODGE DEALERSHIP TOMORROW MORNING.I JUST REALLY HOPE THIS DOES NOT HAPPEN AGAIN WHILE DRIVING AT A HIGH SPEED. *TR

11/28/2013

WHEN SWITCHING FROM THE ACCELERATOR PEDAL TO THE BRAKE PEDAL MY FOOT HITS THE PLASTIC SURFACE ON THE UPPER PART OF THE FOOT WELL. THIS CAN DELAY THE TIME IT TAKES TO HIT THE BRAKES. I REMOVED THE CHRYSLER ISSUE FLOOR MAT TO RESOLVE THE PROBLEM. THIS WOULD BE A SAFETY ISSUE WITH PEOPLE WITH SHOE SIZE OVER 11. *TR

11/12/2012

I CAME TO A STOP AT A FOUR WAY INTERSECTION. I ACCELERATED TO TURN AT ABOUT 5MPH INSTEAD OF THE CAR TURNING THE STEERING LOCKED UP FOR ABOUT 1-2 SECONDS. THEN DROVE NORMAL UNTIL I GOT TO MY DESTINATION WHICH WAS A FEW MINUTES AWAY & TURNED THE CAR OFF. I GOT OFF THE CAR & WENT INTO THE STORE. WENT I FINISHED SHOPPING I RETURNED TO THE CAR & TRIED TO START IT UP. IT WOULD NOT START & STEERING WHEEL & BRAKES WERE LOCKED. THE POWER STEERING LIGHT, STABILITY CONTROL & BRAKE LIGHTS WOULD BLINK & SAY SERVICE ENGINE. ABOUT AN HOUR INTO THIS I TRIED TO TURN THE CAR ON. IT TURNED ON BUT THE STEERING WHEEL WAS BARLEY TURNABLE I TRIED TO MOVE IT A FEW INCHES. FOR THE WRECKER SERVICE PERSONAL ONCE I MOVED IT THE CARS STEERING WAS BACK TO NORMAL & WORKING. I PLAN ON TAKING IT TO THE DODGE DEALERSHIP TOMORROW MORNING.I JUST REALLY HOPE THIS DOES NOT HAPPEN AGAIN WHILE DRIVING AT A HIGH SPEED. *TR

11/28/2013

STEERING WHEEL MAKES A SQUEAKING NOISE WHEN MAKING TURNS NO MATTER THE SPEED. I PURCHASED THIS CAR BRAND NEW 11/26/12 AND I STARTED HAVING THIS ISSUE A COUPLE WEEKS AFTER I PURCHASE THE 2012 CHRYSLER 300S AWD. I HAVE BROUGHT MY CAR TO SEVERAL DEALERSHIPS IN THE DENVER AREA AND THEY ALL SAY THEY ARE UNABLE TO DUPLICATE THE ISSUE ON THEIR COMPUTER EVEN THOUGH THEY CAN HEAR THE NOISE WHEN DRIVING IT. I ALSO RECORDED A VIDEO BC ON ONE OCCASION THE DEALER SAID THEY DIDN'T HEAR ANYTHING. THIS IS REALLY FRUSTRATING TO HAVE A BRAND NEW CAR THAT HAS A STEERING SQUEAK WHILE I'M DRIVING. I EVEN CONTACTED HEADQUARTERS AND ALL THEY DID WAS ASK ME TO GO BACK TO THE DEALER AND CALLED TO DO A FOLLOW-UP AND I TOLD THEM THE ISSUE WASN'T FIXED AND I HAVEN'T HEARD ANYTHING BACK. ITS BEEN 8 MONTHS THAT THIS ISSUE CONTINUES TO OCCUR! *TR

7/22/2013

PURCHASED A PRE-OWNED 2012 300 CHRYSLER LIMITED FROM A DEALERSHIP THAT IS APPROXIMATELY 90 MILES FROM MY RESIDENCE. TOOK DELIVERY AND AS SOON AS I GOT IN GARAGE I HEARD THIS GRINDING SOUND COMING FROM THE STEERING COLUMN AS I PARKED THE CAR. A FEW DAYS LATER I TOOK THE VEHICLE TO THE LOCAL DEALER TO DETERMINE THE CAUSE AND PROVIDE A REPAIR. THEY TOLD ME THEY HEARD NOTHING OTHER THAN NORMAL SOUNDS COMING FROM THE ELECTRONIC POWER STEERING MOTOR. I DROVE A SHORT DISTANCE AND HEARD THE NOISE AGAIN AS I MADE A TURN AND THOUGHT THIS IS NOT NORMAL. I TOOK THE VEHICLE BACK TO THE DEALER TO CONFIRM THE INITIAL DIAGNOSIS THAT WAS PROVIDED. THE SERVICE ATTENDANT CALLED THE TECHNICIAN AND HE RESTATED THE SAME THING, THAT THIS IS TYPICAL AND NOTHING CAN BE DONE. I CAME HOME WENT TO A CHRYSLER FORUM AND SAW THAT THIS PROBLEM HAS BEEN GOING ON FOR SOME YEARS. THERE HAS TO BE A PROBLEM HERE AS THIS NOISE IS NOT TYPICAL FOR A STEERING MECHANISM WHICH IS A SAFETY CRITICAL ITEM. I AM AMAZED THAT THERE HAS BEEN NO ACTION TAKEN TO CORRECT THIS ISSUE. ARE YOU WAITING FOR A FATALITY? *TR

7/29/2013

WHEN SWITCHING FROM THE ACCELERATOR PEDAL TO THE BRAKE PEDAL MY FOOT HITS THE PLASTIC SURFACE ON THE UPPER PART OF THE FOOT WELL. THIS CAN DELAY THE TIME IT TAKES TO HIT THE BRAKES. I REMOVED THE CHRYSLER ISSUE FLOOR MAT TO RESOLVE THE PROBLEM. THIS WOULD BE A SAFETY ISSUE WITH PEOPLE WITH SHOE SIZE OVER 11. *TR

11/12/2012

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 3 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THERE WAS AN EIGHT SECOND DELAYED RESPONSE. THE FAILURE RECURRED TEN TIMES WHILE DRIVING AT LOW SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE AND THE BRAKE PEDAL SENSOR WAS REPLACED. THE DEALER ALSO INSPECTED THE BRAKE PEDAL WIRING IN WHICH THERE WAS NO DEFECT. THE FAILURE RECURRED AFTER THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 10.

12/27/2012

TL* THE CONTACT OWNS A 2012 CHRYSLER 300C. THE CONTACT STATED THAT WHEN DRIVING DURING THE NIGHT AT LOW SPEEDS OF 5 -10 MPH, THE HEADLIGHTS ACTIVATED AND ATTEMPTING A TURN, THE CONTACT WAS UNABLE TO SEE THE ROAD DUE TO REDUCED ILLUMINATION. THE VEHICLE WAS LATER TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THERE WAS NO SAFETY ISSUE AND THE VEHICLE WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 500. THE CURRENT MILEAGE WAS APPROXIMATELY 8,000. UPDATED 1/11/13 *CN

11/6/2012

THE VEHICLE IS EQUIPPED WITH CAPSULATED HEADLIGHTS, THE LEFT HEADLIGHT HAS A HALO AND LIGHT PATTERN ABOVE THE LIMIT LINE THAT BLINDS ONCOMING TRAFFIC CREATING A HAZARD. DEALER REFUSES TO DO ANYTHING ABOUT IT. SAYS MANY OF THE COMPARATIVE CARS HAVE THIS PATTERN. IT IS VERY DISTRACTING TO DRIVE AND DANGEROUS FOR ONCOMING TRAFFIC. THE HEADLIGHTS ARE ADJUSTED TO PROPER ELEVATION. *TR

11/27/2012

AFTER RIDING THROUGH AN AUTOMATIC CAR WASH FOR THE FIRST TIME, I WAS ATTEMPTING TO PUT THE CAR IN DRIVE TO EXIT THE CAR WASH. YOU HAVE TO PRESS THE BRAKE ON THIS CAR TO SHIFT FROM NEUTRAL TO DRIVE. AS I ATTEMPTED TO DO THIS , THE CAR WENT INTO PARK ON IT'S OWN AND WOULD NOT COME OUT OF PARK FOR OVER TEN MINUTES, NO MATTER WHAT WE DID. THIS RESULTED IN A SHUTDOWN OF THE ENTIRE CAR WASH, AND OUR CAR WAS ALMOST REAR-ENDED BY THE VEHICLE BEHIND US. I HAVE COMPLAINED TO THE DEALERSHIP AND CHRYSLER AT ALL LEVELS. THEY TELL ME THE CAR IS WORKING AS DESIGNED, PERIOD! THIS IS A CLEAR SAFETY ISSUE. WE HAVE NEVER HAD A CAR BEFORE WHERE YOU HAD TO BRAKE TO SHIFT FROM FROM NEUTRAL TO DRIVE. CHRYSLER HAS REFUSED TO RECTIFY THIS ISSUE SO FAR. THIS CAR HAS THE NEW 8 SPEED AUTOMATIC TRANSMISSION WITH AN ELECTRONIC SHIFTER. THE SHIFTER IS AWFUL!!! *TT

1/19/2012

ON 2/23/2014 MY LEASED 2012 CHRYSLER 300 VEHICLE WAS PARKED IN A STORE PARKING, OUT OF NO WHERE- WHITE SMOKE APPEARED FROM CAR'S VENTS AND CENTER CONSOLE. I TURNED MY VEHICLE COMPLETELY OFF, AND APPROXIMATELY 3 TO 5 MINUTES LATER ENTIRE CAB BEGIN TO FILL WITH THICK WHITE SMOKE...THEN FLAMES APPEARED FROM CONSOLE...SCARY..ISN'T THE WORD!!. MY CHILDREN AND I QUICKLY REMOVED OURSELVES FROM THE CAR. A PASSERBY IN SHOPPING PARKING LOT NOTICED THE ELECTRICAL BURNING SMELL AND RAN BACK INTO STORE TO RETRIEVE A SMALL FIRE EXTINGUISHER.. LUCKILY, HE WAS ABLE TO CONTROL THE FIRE, PRIOR TO THE FIRE BRIGADE ARRIVING ON THE SCENE.THE FRONT PASSENGER SEAT AND CENTER CONSOLE WERE BURNED CONSIDERABLY, AS WELL AS CONTENTS SPRAYED FROM FIRE EXTINGUISHER REMAIN THROUGHOUT THE CAR.. NOT TO MENTION THE STENCH OF THE HORRIFIC ELECTRICAL BURN SMELL IS STILL EMBEDDED IN THE INTERIOR..THANK GOD WE ARE ALL ALIVE!!!.I HAVE CONTACTED CHRYSLER CUSTOMER SERVICE # NUMEROUS TIMES TO PROVIDE ALL ESSENTIAL INFO(VIN #, CHAIN OF EVENTS....ETC.AS OF THIS DATE (3/1/2014), STILL NO RESPONSE TO AS WHEN THE CAR WILL BE INSPECTED...AGAIN SMH... SAD BUT TRUE!!!..CHRYSLER DISPLAYED NO EMPATHY REGARDING THE POSSIBLE LOSS WHAT SO EVER...AND CONTINUE TO DRAG THEIR FEET BY NOT SCHEDULING AN INSPECTION OF THE VEHICLE BY ONE OF THEIR FIRE SPECIALIST!!!!.(KNOWING THAT IT IS A POSSIBILITY THE ELECTRICAL MALFUNCTION IS CHRYSLER'S LIABILITY- OPPOSED TO MINE!!) I WILL PROCEED LEGALLY IF I MUST!! ,,AGAIN SAD...BUT VERY TRUE!!!! *TR

3/1/2014

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT HE COULD NOT SEE OUT OF THE REAR PASSENGER WINDOW WHILE DRIVING. THE DEALER WAS NOTIFIED AND STATED THAT THEY WOULD SEND A REPRESENTATIVE TO INSPECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE CONTACT WAS ADVISED TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS 3,000.UPDATED 06/05/12 *BF THE CONSUMER STATED THERE WAS A BLIND SPOT. UPDATED 06/18/19

4/30/2012

WHEN SWITCHING FROM THE ACCELERATOR PEDAL TO THE BRAKE PEDAL MY FOOT HITS THE PLASTIC SURFACE ON THE UPPER PART OF THE FOOT WELL. THIS CAN DELAY THE TIME IT TAKES TO HIT THE BRAKES. I REMOVED THE CHRYSLER ISSUE FLOOR MAT TO RESOLVE THE PROBLEM. THIS WOULD BE A SAFETY ISSUE WITH PEOPLE WITH SHOE SIZE OVER 11. *TR

11/12/2012

OILY FILM IS FORMING ON THE WINDSHIELD THAT REDUCES DRIVER'S VISIBILITY. DELAMINATION ON A SIDE OF WINDSHIELD - POTENTIALLY COMPROMISING INTEGRITY OF THE WINDSHIELD. *TR

9/19/2014

THIS IS A FOLLOW UP TO NHTSA ID NUMBER 10713859 FILED 04/30/2012. 2012 CHRYSLER 300C HAD JUST BEEN SERVICED AT AUTONATION CHRYSLER DODGE JEEP IN SPRING, TEXAS, SERVICE CONSISTED OF ENGINE OIL/FILTER REPLACEMENT, BALANCE/ROTATION OF TIRES AND REPLACEMENT OF WINDSHIELD WIPER BLADES. AFTER DRIVING OUT OF THE DEALERSHIP PARKING LOT APPROXIMATELY 3/4 MILE THE VEHICLE FAILED TO ACCELERATE WHEN TRYING TO INCREASE SPEED WHILE ATTEMPTING TO ENTER BUSY I-45 FREEWAY. ENGINE RPM'S WERE NOTED TO BA ABOUT 1000 RPMS, VEHICLE WAS IMMEDIATELY RETURNED TO DEALERSHIP. UPON COMPUTER EVALUATION, THE INCIDENT WAS NOTED TO BE SECOND OCCURRENCE OF FAULT. DEALER KEPT VEHICLE 7 DAYS AND DROVE 51 MILES ON FOR OR FIVE ATTEMPTS TO REPLICATE INCIDENT. INCIDENT WAS NOT REPLICATED. AS PER DISCUSSION WITH DEALERSHIP SERVICE MANAGER J., DEALERSHIP HAS NOT NOR DO THEY INTEND TO FILE A REPORT ON INCIDENT FOR SUBMISSION TO CHRYSLER CORPORATION. MENTIONED THEY DON'T FILE SUCH INCIDENTS! ONLY RESEARCH THEIR IN-HOUSE SYSTEM FOR SIMILAR INCIDENTS. VEHICLE OWNER IS NOT PLEASED WITH THIS UNPROFESSIONAL ATTITUDE AND BUSINESS CULTURE! OWNER WILL FILE COMPLAINT DIRECTLY WITH CHRYSLER CORPORATION. LET'S HOPE THAT NO ACCIDENTS, INJURIES OR DEATHS OCCUR DUE TO THIS UNSAFE VEHICLE OR SIMILAR 2012 CHRYSLER 300'S. *TR

5/7/2015

WHEN DRIVING AT NIGHT IT APPEARS THAT THE HEADLIGHTS HAVE LARGE BLIND AREAS LEFT AND RIGHT (SIMILIAR TO HORSE BLINDERS). WHEN MAKING A LEFT OR RIGHT TURN THERE ARE BLIND AREAS THAT THERE COULD BE A PERSON OR CAR PARKED THAT YOU WOULD NOT SEE. I HAVE HAD SEVERAL CLOSE CALLS. ON CONTACTGING THE DEALER THEY SAID THAT IS THE WAY THE HEADLIGHTS ARE DESIGNED AND SEVERAL PEOPLE HAD COMPLAINED. IF I HAD TEST DRIVEN THE CAR A NIGHT I DON'T THINK I WOULD HAVE BOUGHT IT BECAUE OF THE SAFETY ISSUES. *TR

10/13/2013

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT THE CAP ON THE FUEL PUMP WAS LEAKING THROUGH THE ELECTRIC OUTLETS. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND COVER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 180,000. ...UPDATED 12/03/15 BF. UPDATED 12/10/15*LJ THE CONSUMER STATED THE MANUFACTURER WAS BEING UNCOOPERATIVE. UPDATED 10/17/2017*JS UPDATED 05/18/18* JB

10/22/2015

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, STRONG PERSISTENT SMELL OF ACID WAS EMITTED INTO THE VEHICLE AND SHORTLY AFTER THE VEHICLE STALLED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO DEALER. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR WAS DEFECTIVE AND WOULD NEED TO BE REPLACED. THE FAILURE PERSISTED AND THE CONTACT HAD THE VEHICLE TOWED BACK TO THE DEALER WHO STATED THAT THE BATTERY AND ONE OF THE BATTERY LINES WERE SERVERLY CORRODED AND WOULD NEED TO REPLACE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THIS FAILURE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 50,000.

6/17/2014

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE ALTERNATOR AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,500.

12/8/2014

2012 CHRYSLER 300 C WITH APPROXIMATELY 12,480 MILES HAD JUST BEEN SERVICED AT THE AUTONATION CHRYSLER DODGE JEEP DEALERSHIP IN SPRING, TEXAS. SERVICE HAD INCLUDED ENGINE/OIL/FILTER CHANGE, BALANCE/ROTATION OF TIRES. AFTER ACCEPTING VEHICLE FROM SERVICE DEPARTMENT, THE OWNER JUST DROVE OUT OF THE DEALERSHIP PARKING LOT AT APPROXIMATE SPEED OF 40 MILES PER HOUR (MPH) THE VEHICLE IMMEDIATELY FAILED TO INCREASE SPEED USING THE ACCELERATOR PEDAL. A QUICK SCAN OF THE INSTRUMENT PANEL INDICATED APPROXIMATELY 1000 RPM'S ENGINE AND THE "CHECK ENGINE INDICATOR" LIGHT ILLUMINATED. WITH NO ABILITY TO INCREASE VEHICLE SPED THRU CONTINUED EFFORTS, A DRIVER WAS ABLE TO IMMEDIATELY MOVE THE VEHICLE TO THE FAR RIGHT LANE DUE TO AN CLEAR OPENING IN TRAFFIC. THE VEHICLE WAS STOPPED USING THE BRAKES, THE ENGINE WAS SWITCHED OFF, AND RESTARTED AFTER APPROXIMATELY TWO MINUTES TIME WITH THE ACCELERATOR NOW WORKING BUT WITH THE CHECK ENGINE LIGHT STILL ILLUMINATED. THE VEHICLE WAS IMMEDIATELY RETURNED TO THE DEALERSHIP. THE DEALERSHIP TRANSMISSION EXPERT CONNECTED THE VEHICLE TO A COMPUTER WHICH INDICATED THE ISSUE HAD HAPPENED ON TWO OCCASIONS, THIS DATE AND AT AN EARLIER DATE BY ANOTHER DRIVER BUT HAD NOT BEEN REPORTED TO THE VEHICLE OWNER. THE TRANSMISSION EXPERT DROVE THE VEHICLE A SHORT DISTANCE TO TRY AND REPLICATE THE PROBLEM BUT NO ISSUES WERE OBSERVED. DEALERSHIP WANTED VEHICLE OWNER TO ACCEPT VEHICLE AS SOME SORT OF TRANSMISSION GEARING OR SOFTWARE ISSUE WAS SUSPECTED. DUE TO POSSIBLE FUTURE , DEATH OR INJURIES TO OWNER OR OTHERS, VEHICLE WAS NOT ACCEPTED BY OWNER DUE TO ADDITIONAL LIABILITY ISSUES. VEHICLE WAS LEFT WITH DEALERSHIP TO DRIVE FURTHER FORSOLUTIONS TO BE DEVISED FOR REPAIR OF THE VEHICLE TO MAKE THESE CHRYSLER 300'S SAFE FOR HIGHWAY USE. VEHICLE IS EQUIPPED WITH THE 5.7L 363 HP ENGINE. *TR

4/30/2015

THIS IS A FOLLOW UP TO NHTSA ID NUMBER 10713859 FILED 04/30/2012. 2012 CHRYSLER 300C HAD JUST BEEN SERVICED AT AUTONATION CHRYSLER DODGE JEEP IN SPRING, TEXAS, SERVICE CONSISTED OF ENGINE OIL/FILTER REPLACEMENT, BALANCE/ROTATION OF TIRES AND REPLACEMENT OF WINDSHIELD WIPER BLADES. AFTER DRIVING OUT OF THE DEALERSHIP PARKING LOT APPROXIMATELY 3/4 MILE THE VEHICLE FAILED TO ACCELERATE WHEN TRYING TO INCREASE SPEED WHILE ATTEMPTING TO ENTER BUSY I-45 FREEWAY. ENGINE RPM'S WERE NOTED TO BA ABOUT 1000 RPMS, VEHICLE WAS IMMEDIATELY RETURNED TO DEALERSHIP. UPON COMPUTER EVALUATION, THE INCIDENT WAS NOTED TO BE SECOND OCCURRENCE OF FAULT. DEALER KEPT VEHICLE 7 DAYS AND DROVE 51 MILES ON FOR OR FIVE ATTEMPTS TO REPLICATE INCIDENT. INCIDENT WAS NOT REPLICATED. AS PER DISCUSSION WITH DEALERSHIP SERVICE MANAGER J., DEALERSHIP HAS NOT NOR DO THEY INTEND TO FILE A REPORT ON INCIDENT FOR SUBMISSION TO CHRYSLER CORPORATION. MENTIONED THEY DON'T FILE SUCH INCIDENTS! ONLY RESEARCH THEIR IN-HOUSE SYSTEM FOR SIMILAR INCIDENTS. VEHICLE OWNER IS NOT PLEASED WITH THIS UNPROFESSIONAL ATTITUDE AND BUSINESS CULTURE! OWNER WILL FILE COMPLAINT DIRECTLY WITH CHRYSLER CORPORATION. LET'S HOPE THAT NO ACCIDENTS, INJURIES OR DEATHS OCCUR DUE TO THIS UNSAFE VEHICLE OR SIMILAR 2012 CHRYSLER 300'S. *TR

5/7/2015

2012 CHRYSLER 300. CONSUMER WRITES IN REGARDS TO OIL FILTERS *TGW THE CONSUMER STATED THE VEHICLE WOULD WANDER TO THE LEFT OR RIGHT. THE VEHICLE HAS ESC. *JB ALL FOUR WHEELS WERE OUT OF ALIGNMENT. CHRYSLER DID NOT WANT TO CHANGE THE ALIGNMENT, IN ORDER FOR IT TO BE WITHIN SPECIFICATION. UPDATED CONSUMER LETTER 10/18/12. *JB THE CONSUMER ALSO STATED THE TRANSMISSION WOULD NOT CHANGE TO THE HIGHEST GEAR. UPDATED 01/12/13. *JB THE CONSUMER STATED IT WAS A DESIGN FLAW, THAT THE REAR SUSPENSION COULD NOT BE ADJUSTED. UPDATED 06/24/13

4/17/2012

2012 CHRYSLER 300. CONSUMER WRITES IN REGARDS TO OIL FILTERS *TGW THE CONSUMER STATED THE VEHICLE WOULD WANDER TO THE LEFT OR RIGHT. THE VEHICLE HAS ESC. *JB ALL FOUR WHEELS WERE OUT OF ALIGNMENT. CHRYSLER DID NOT WANT TO CHANGE THE ALIGNMENT, IN ORDER FOR IT TO BE WITHIN SPECIFICATION. UPDATED CONSUMER LETTER 10/18/12. *JB THE CONSUMER ALSO STATED THE TRANSMISSION WOULD NOT CHANGE TO THE HIGHEST GEAR. UPDATED 01/12/13. *JB THE CONSUMER STATED IT WAS A DESIGN FLAW, THAT THE REAR SUSPENSION COULD NOT BE ADJUSTED. UPDATED 06/24/13

4/17/2012

2012 CHRYSLER 300. CONSUMER WRITES IN REGARDS TO OIL FILTERS *TGW THE CONSUMER STATED THE VEHICLE WOULD WANDER TO THE LEFT OR RIGHT. THE VEHICLE HAS ESC. *JB ALL FOUR WHEELS WERE OUT OF ALIGNMENT. CHRYSLER DID NOT WANT TO CHANGE THE ALIGNMENT, IN ORDER FOR IT TO BE WITHIN SPECIFICATION. UPDATED CONSUMER LETTER 10/18/12. *JB THE CONSUMER ALSO STATED THE TRANSMISSION WOULD NOT CHANGE TO THE HIGHEST GEAR. UPDATED 01/12/13. *JB THE CONSUMER STATED IT WAS A DESIGN FLAW, THAT THE REAR SUSPENSION COULD NOT BE ADJUSTED. UPDATED 06/24/13

4/17/2012

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT HE COULD NOT SEE OUT OF THE REAR PASSENGER WINDOW WHILE DRIVING. THE DEALER WAS NOTIFIED AND STATED THAT THEY WOULD SEND A REPRESENTATIVE TO INSPECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE CONTACT WAS ADVISED TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS 3,000.UPDATED 06/05/12 *BF THE CONSUMER STATED THERE WAS A BLIND SPOT. UPDATED 06/18/19

4/30/2012

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT PUSHED THE FRONT DRIVER'S SEAT BACK AND NOTICED THAT THE TRACK WERE ABNORMALLY STICKING OUT AND INTO THE REAR SEAT FLOOR BOARD. THE CONTACT STATED THAT TWO PASSENGERS IN THE REAR SEATS HAD SUSTAINED LACERATIONS TO THE FEET DUE TO THE DEFECTIVE TRACK. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THERE WAS NOT A REMEDY TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

10/10/2012

TL* THE CONTACT OWNS A 2013 CHRYSLER 300 (N/A). THE CONTACT STATED THAT WHEN THE WINDSHIELD WIPER SWITCH WAS ACTIVATED, THE INSTRUMENT CLUSTER LIGHTS AROUND THE DASHBOARD WOULD ILLUMINATE, IMPAIRING THE CONTACT'S VISION. THE CONTACT STATED THAT THE FAILURE WAS MOST PROMINENT WHEN DRIVING THE VEHICLE AT NIGHT. THE CONTACT STATED THAT ONCE THE WINDSHIELD WIPERS WERE DISENGAGED, THE INSTRUMENT CLUSTER LIGHTS WOULD BECOME DIM. THE VEHICLE WAS TAKEN TO A DEALER, WHO ADVISED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED AND THERE WAS NOTHING THEY COULD DO TO RESET THE BRIGHTNESS OF THE LIGHTS. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY WOULD LEAVE THE ISSUE WITH THE BRIGHTNESS OF THE INSTRUMENT CLUSTER UP TO THE DEALER. THE FAILURE MILEAGE WAS 1,800. UPDATED 03/01/13*LJ

1/18/2013

TL* THE CONTACT OWNS A 2013 CHRYSLER 300 (N/A). THE CONTACT STATED THAT WHEN THE WINDSHIELD WIPER SWITCH WAS ACTIVATED, THE INSTRUMENT CLUSTER LIGHTS AROUND THE DASHBOARD WOULD ILLUMINATE, IMPAIRING THE CONTACT'S VISION. THE CONTACT STATED THAT THE FAILURE WAS MOST PROMINENT WHEN DRIVING THE VEHICLE AT NIGHT. THE CONTACT STATED THAT ONCE THE WINDSHIELD WIPERS WERE DISENGAGED, THE INSTRUMENT CLUSTER LIGHTS WOULD BECOME DIM. THE VEHICLE WAS TAKEN TO A DEALER, WHO ADVISED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED AND THERE WAS NOTHING THEY COULD DO TO RESET THE BRIGHTNESS OF THE LIGHTS. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY WOULD LEAVE THE ISSUE WITH THE BRIGHTNESS OF THE INSTRUMENT CLUSTER UP TO THE DEALER. THE FAILURE MILEAGE WAS 1,800. UPDATED 03/01/13*LJ

1/18/2013

2012 CHRYSLER 300. CONSUMER REQUESTS REIMBURSEMENT FOR VEHICLE REPAIRS. *SMD ACCORDING TO THE INVOICES, THE ABS AND TRACTION LIGHT ILLUMINATED. THE DEALER REPLACED THE FRONT WHEEL SPEED SENSOR. *JB

3/4/2015

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE THE VEHICLE WAS BEING SERVICED FOR AN UNRELATED ISSUE, THE INDEPENDENT MECHANIC DISCOVERED THAT ALL FOUR TIRE BOLTS WERE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

3/9/2015

THIS IS A FOLLOW UP TO NHTSA ID NUMBER 10713859 FILED 04/30/2012. 2012 CHRYSLER 300C HAD JUST BEEN SERVICED AT AUTONATION CHRYSLER DODGE JEEP IN SPRING, TEXAS, SERVICE CONSISTED OF ENGINE OIL/FILTER REPLACEMENT, BALANCE/ROTATION OF TIRES AND REPLACEMENT OF WINDSHIELD WIPER BLADES. AFTER DRIVING OUT OF THE DEALERSHIP PARKING LOT APPROXIMATELY 3/4 MILE THE VEHICLE FAILED TO ACCELERATE WHEN TRYING TO INCREASE SPEED WHILE ATTEMPTING TO ENTER BUSY I-45 FREEWAY. ENGINE RPM'S WERE NOTED TO BA ABOUT 1000 RPMS, VEHICLE WAS IMMEDIATELY RETURNED TO DEALERSHIP. UPON COMPUTER EVALUATION, THE INCIDENT WAS NOTED TO BE SECOND OCCURRENCE OF FAULT. DEALER KEPT VEHICLE 7 DAYS AND DROVE 51 MILES ON FOR OR FIVE ATTEMPTS TO REPLICATE INCIDENT. INCIDENT WAS NOT REPLICATED. AS PER DISCUSSION WITH DEALERSHIP SERVICE MANAGER J., DEALERSHIP HAS NOT NOR DO THEY INTEND TO FILE A REPORT ON INCIDENT FOR SUBMISSION TO CHRYSLER CORPORATION. MENTIONED THEY DON'T FILE SUCH INCIDENTS! ONLY RESEARCH THEIR IN-HOUSE SYSTEM FOR SIMILAR INCIDENTS. VEHICLE OWNER IS NOT PLEASED WITH THIS UNPROFESSIONAL ATTITUDE AND BUSINESS CULTURE! OWNER WILL FILE COMPLAINT DIRECTLY WITH CHRYSLER CORPORATION. LET'S HOPE THAT NO ACCIDENTS, INJURIES OR DEATHS OCCUR DUE TO THIS UNSAFE VEHICLE OR SIMILAR 2012 CHRYSLER 300'S. *TR

5/7/2015

2012 CHRYSLER 300. CONSUMER WRITES IN REGARDS TO VEHICLE DEFECTIVE SPEED SENSORS, BRAKES AND ACCELERATION ISSUES. *SMD THE CONSUMER STATED THE ABS LIGHT ILLUMINATED. THE CONSUMER WAS INFORMED THE PARTS WOULD NEED TO BE ORDERED. THE CONSUMER STATED AS HE APPROACHED A STOP SIGN, HE APPLIED THE BRAKE TO SLOW DOWN. HOWEVER, THE BRAKES FADED AND THE VEHICLE ACCELERATED INTO THE MEDIAN. HE HIT THE SIGN POSTED AT THE MEDIA. THERE WAS DAMAGE TO THE GRILL, BUMPER AND UNDER CARRIAGE. *JB ON MAY 13, 2015, THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHERE A DIAGNOSIS REVEALED A DEFECTIVE REAR SPEED SENSOR. UPDATED 10/27/15.*JB THE CONSUMER STATED EARLIER IN THE YEAR, THE RIGHT FRONT SPEED SENSOR WAS DEFECTIVE AND REPLACED.

6/3/2015

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THERE WERE BRAKING ISSUES DUE TO THE FAILURE OF THE ROTORS. THE ROTORS WERE REPLACED EVERY 20,000 MILES. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 89,000.

4/26/2016

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING 60 MPH, THE TRANSMISSION AND CHECK SOFTWARE LIGHTS ILLUMINATED AND THE VEHICLE STALLED. WHILE ON A BUSY HIGHWAY, AN INDEPENDENT MECHANIC ARRIVED AND CHANGED THE BATTERY. THE CONTACT WAS INFORMED THAT THERE WAS AN ELECTRICAL SYSTEM FAILURE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

5/31/2016

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING VARIOUS SPEEDS, THE ABS AND TRACTION CONTROL LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V197000 (ELECTRICAL SYSTEM, SERVICE BRAKES, AIR). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

6/20/2016

DRIVING ON INTERSTATE, CAR STALLED WITH NO WARNING, UNABLE TO PUT CAR IN GEAR, ALL ELECTRICAL SYTEMS COMPLETELY SHUT DOWN, HAD TO COAST TO ACCESS ROAD AN HAVE CAR TOWED FOR SERVICE..NEXT SEATBELT ON PASSENGER SIDE WILL NOT COME OUT..CANT BE USED..AIRBAG LIGHTS ILLUMINATED..

8/1/2016