2019 Chevrolet Trax Owner Complaints

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). GANLEY CHEVROLET (13865 BROOK PARK RD, BROOK PARK, OH 44142, (216) 586-5804) STATED THAT THE PART WAS NOT AVAILABLE AND WOULD BE ORDERED IN JULY OF 2019. THE DEALER STATED THAT THEY WOULD CALL THE CONTACT BACK, BUT NEVER DID. THE CONTACT ALSO STATED THAT THE HEATING AND COOLING COMPONENTS WOULD NOT FUNCTION PROPERLY AND IT TOOK AN EXCESSIVE AMOUNT OF TIME TO COOL OR HEAT THE VEHICLE. ALSO, THE ACCESSORIES WOULD NOT CHARGE HER DEVICES. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 300.

8/1/2019

CAR WAS BOUGHT BRAND NEW AND HAD A MANUFACTURING DEFECT OF THE AUTOMATIC TRANSMISSION FLUID COOLANT LINES LEAKING, TO THE POINT THAT THE CAR WOULD NOT GO FORWARD OR BACKWARDS, THIS PROBLEM WAS FIXED UNDER WARRANTY, AND ALSO THE CAR WILL SURGE FORWARD AT OPERATING TEMPERATURE, MAKING IT HARD TO STOP AT RED LIGHTS, AND IN PANIC STOPS, LIKE MY SON HAD RECENTLY CAUSING A MINOR PARKING LOT ACCIDENT, WHILE THE CAR WAS MOVING AT A VERY LOW SPEED.

1/25/2020

I HAD A BAD EXPERIENCE WITH THE BRAKES ON THIS VEHICLE. I HAD THIS CAR TO NOT STOP ON ME ON TWO OCCASIONS . ONCE IN A PARKING SPOT, AND ONCE WHEN I APPROACHED A BUSY INTERSECTION ON A COLLEGE CAMPUS. THE CAR WOULD NOT STOP. IT MADE A GRIND G NOISE, SKIED AND JUST WOULD NOT STOP. I HAD TO THROW THE CAR OUT OF DRIVE TO GET IT TO STOP. THE DEALERSHIP PLILIPS CHEVROLET IS SAYING THE DIAGNOSTIC TESTS DID NOT DETECT A PROBLEM. S I JUST IMAGINED THE TERRIFYING ORDEALS THAT I ENCOUNTERED. I NOW HAVE TO GO BACK AND GET THIS CAR AND DRIVE IT BRILL IT HAPPENS AGAIN. THE WEATHER IS ABOUT TO GET BAD SO WHAT IF IT HAPPENS AND PUTTING THE CAR IN DRIVE DOES NOT STOP IT. I'M TOTALLY SCARED TO DRIVE THIS VEHICLE.

11/23/2018

A THICK FILM APPEARS ON THE WINDSHIELD THROUGHOUT THE CAR AS IF SOMEONE WAS SMOKING CIGARETTES OR SOME TYPE OF SUBSTANCE. THIS FILM SHOWS UP ON THE CAR WINDOWS EVERY 3 DAYS IF YOU DON'T WASH THE WINDOWS IT GETS THICKER. WE HAVE TAKEN THE VEHICLE BACK SEVERAL TIMES AND THEY CAN'T SEEM TO FIND THE CAUSE. ALSO IF YOU DRIVE FOR MORE THAN AN HOUR YOUR EYES WILL START TO BURN AND IT WILL MAKE YOU FEEL SLEEPY. THIS IS NOT SAFE. THE DEALER JUST KEEP WASHING THE WINDOWS. SOMETHING NEEDS TO BE DONE.

2/21/2019

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). GANLEY CHEVROLET (13865 BROOK PARK RD, BROOK PARK, OH 44142, (216) 586-5804) STATED THAT THE PART WAS NOT AVAILABLE AND WOULD BE ORDERED IN JULY OF 2019. THE DEALER STATED THAT THEY WOULD CALL THE CONTACT BACK, BUT NEVER DID. THE CONTACT ALSO STATED THAT THE HEATING AND COOLING COMPONENTS WOULD NOT FUNCTION PROPERLY AND IT TOOK AN EXCESSIVE AMOUNT OF TIME TO COOL OR HEAT THE VEHICLE. ALSO, THE ACCESSORIES WOULD NOT CHARGE HER DEVICES. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 300.

8/1/2019

VEHICLE IS JUST OVER 300 MILES AND THE LED DISPLAY HAS STOPPED WORKING. FIRST IT WENT WHITE AND NOW IS COMPLETELY DARK. NO BACK UP CAMERA EITHER.

9/26/2019

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). SUMMIT CHEVROLET BUICK GMC (318 GRANT AVE, AUBURN, NY 13021, (315) 258-2000) AND THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

5/1/2019

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. THE CONTACT PURCHASED THE VEHICLE FROM TC CHEVROLET (LOCATED AT 2045 ROGUE VALLEY HWY 99 N, ASHLAND, OR 97520, (541) 201-8698), BUT WAS NOT ALLOWED TO DRIVE IT OFF THE LOT BECAUSE THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). THE DEALER STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED CASE NUMBERS: 9-1599538349-9-524657225. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

5/22/2019

BOUGHT CAR 4 DAYS AGO. STEERING PULLED TO LEFT. WAS ASSURED IT JUST NEEDED ALIGNMENT. NEXT DAY, DEALERSHIP DID A BOTCHED ALIGNMENT (GOT SECOND OPTION AND RE-DO AT BELLE TIRE, PROVING MY SUSPICIONS). ISSUE STILL HAPPENING. CAR PULLS TO THE RIGHT' AND I FEEL LIKE I AM IN A DEATHTRAP. IT FEELS VERY UNSAFE TO DRIVE BECAUSE NO MATTER WHAT I DO IT CONTINUALLY WANTS TO PULL TO THE RIGHT. STEERING WHEEL STIFF TURNING LEFT AND LOOSE ON RIGHT. MUST KEEP STEERING WHEEL STRAIGHT EVEN WHEN ON CURVED ROADS THAT TURN LEFTWARD. I AM AFRAID THAT THIS CAR WAS A DEALER LOANER AND SOMEBODY GOT INTO AN ACCIDENT. THE MECHANICS AT BELLE TIRE SAID THEY THINK IT IS A RACK AND PINION PROBLEM. I DO NOT FEEL SAFE DRIVING MY CHILDREN IN THIS CAR BECAUSE I AM CERTAIN THAT I AM GOING TO CRASH INTO A TELEPHONE POLE IF I TAKE MY HANDS OFF THE STEERING WELL EVEN FOR A SECOND. IT'S AWFUL.

1/20/2019

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. THE CONTACT STATED THAT THE STEERING WHEEL VIBRATED WHILE DRIVING BETWEEN 40-60 MPH. ALSO, THE VEHICLE WOBBLED AND HESITATED. THE CONTACT STRUGGLED WITH THE STEERING WHEEL, BUT MANAGED TO REGAIN CONTROL TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO NEW SMYRNA BEACH CHEVROLET (2375 FL-44, NEW SMYRNA BEACH, FL 32168, (386) 427-1313) TO BE DIAGNOSED, BUT THE TEST COULD NOT READ THE CODES. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT THE DEALER TRIED TO KEEP AND SELL THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 3,000.

5/7/2019

WHILE ON THE HIGHWAY, MY TRUCK WENT HARD RIGHT WHILE MY STEERING WHEEL WAS IN STRAIGHT POSITION. I ASKED MY PASSENGER DID YOU FEEL THAT . THEY SAID YES .IT WAS VERY SCARY AND HAPPENS VERY SPORADIC.ALSO THE BRAKES SEEM TO BE SOME TIMEY WITH STOPPING EFFICIENTLY, LIKE YOU EITHER STOP TOO QUICK OR NOT FAST ENOUGH. I'M NOT SURE WHY MY VIN HAS NOT APPEARED IN THIS RECALL WHEN CLEARLY MY VEHICLE HAS THE SAME ISSUES AND WITHIN THE MAKE MODEL AND YEAR.

6/27/2019

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. WHILE OPERATING THE VEHICLE, THE SERVICE BRAKE INDICATOR ILLUMINATED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHILE ATTEMPTING TO STOP. THE VEHICLE WAS TAKEN TO HOMEWOOD CHEVROLET (18033 HALSTEAD ST, HOMEWOOD, IL) WHERE IT WAS DIAGNOSED THAT THE BRAKE LINE HAD BECOME DISCONNECTED AND NEEDED TO BE REPLACED DUE TO A LOOSE DRIVER'S SIDE BRAKE CALIPER HOSE BOLT. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,500.

9/23/2019

MY TRAX HAS BEEN ON RECALL FOR OVER 50 DAYS AND I HAVE NOT RECIEVED A PART TO HAVE IT FIXED. I'M VERY DISAPPOINTED IN GM FOR NOT MAKING THESE PARTS IN A TIMELY MANNER.

6/12/2019

WHILE ON THE HIGHWAY, MY TRUCK WENT HARD RIGHT WHILE MY STEERING WHEEL WAS IN STRAIGHT POSITION. I ASKED MY PASSENGER DID YOU FEEL THAT . THEY SAID YES .IT WAS VERY SCARY AND HAPPENS VERY SPORADIC.ALSO THE BRAKES SEEM TO BE SOME TIMEY WITH STOPPING EFFICIENTLY, LIKE YOU EITHER STOP TOO QUICK OR NOT FAST ENOUGH. I'M NOT SURE WHY MY VIN HAS NOT APPEARED IN THIS RECALL WHEN CLEARLY MY VEHICLE HAS THE SAME ISSUES AND WITHIN THE MAKE MODEL AND YEAR.

6/27/2019

CAR SHIFTS ROUGH IT DOESN'T SHIFT AT ALL AND HAD NO POWER TO GO UP A VERY SMALL HILL, TO BE PARKED IN MY DRIVEWAY OR CARPORT, AT THE APARTMENT WE LIVE IN. THIS HAPPENS ON THE HIGHWAY, AT RED LILGHTS AND WHEN BREAKING TO STOP THIS HAS GONE ON FOR SEVERAL DAYS AND GOTTEN PROGRESSIVELY WORSE, WITH TIME SINCE LAST WEDNESDAY. THE CAR WAS JUST PURCHASED NEW ON AUGUST 30, 2019.

9/9/2019

VEHICLE MAKES A CHIRPING NOISE AT IDLE SPEED NOT MOVING. ONLY HAS 9,000 MILES.

1/23/2021

VEHICLE ACCELERATED WHEN BRAKES WERE APPLIED COMBING TO A STOP LIGHT

11/5/2019

Just financed this car on the 18th of February the engine light is constantly coming on and staying on now also the stable light keeps popping on the car is sputtering and shaking and can barely get up speed when driving it's making a funny noise

3/27/2023

I got qcletter that my car is,indeed on a RECALL LIST and it did not show up on this site. it was a very dangerous repair too. how could you make a mistake of not knowing.

1/1/2022

Car lost power and ran rough to the point of shaking even after dealer repairs were attempted and reported as finished.

2/22/2023

BOUGHT CAR ON 6-26-2019 . WHILE DRIVING IN CITY GOING SLOW SEEMED FINE. GOT ON FREEWAY CAR PULLING OFF RIGHT SIDE OF ROAD , HAVE TO HOLD CONSISTENT HOLD TO THE LEFT ON STEERING WHEEL WHILE DRIVING. CALLED SALESMAN THAT NIGHT ,WAS TOLD TO BRING CAR BACK NEXT MORNING. GOT THERE 9:00 AM 7-27-2019 . THEY TOOK IT BACK AND MADE ME WAIT . THEY SAID THEY REALIGNED IT AND ROTATED TIRES. SAID TO DRIVE IT 500 MILES AND SEE IF IT GETS BETTER. DROVE 500 MILES NO CHANGE. TOOK IT BACK ON 7-5-2019. DEALERSHIP KEPT IT 4 DAYS. SAID THEY TEST DROVE IT AND SAID IT WAS ROAD CROWN. TOOK IT HOME NO CHANGE. TOOK IT TO TIRE DISCOUNTERS ON 8-16+2019 . CONFIRMED PULLING TO RIGHT. SAID ALIGNMENT IS GOOD BUT STILL HAS PULL TO RIGHT. TOOK IT TO JERRY HAGGS GM DEALERSHIP. THEY REFUSED TO CHECK IT. ALL THIS TIME THE BACK DOORS DON'T SHUT FLUSH AND THE SEALS LEAK THE ORIGINAL DEALERSHIP REFUSED TO DO ANYTHING ABOUT THE DOORS THE CAR IS NOW AT MIKE CASTUCCI GM DEALERSHIP IN MILFORD OHIO IT'S BEEN THERE SINCE 9-5-2019. THEY ARE TRYING TO REPLACE THE BACK DOOR SEALS TO TRY TO FLUSH DOORS WITH THE BODY BUT HASN'T CHECKED FRONT END YET. YOU HAVE TO HOLD THE STEERING WHEEL TO THE LEFT WITH A CONSTANT TUG. DRIVING IN RAIN IS WORSE . HAVEN'T OWNED CAR LONG ENOUGH TO SEE WHAT SNOW IS LIKE. THE CAR WAS SITTING IN DRIVEWAY DURING A RAIN STORM WHEN DOORS LEAKED. CAR CONSTANTLY DRIFTS RIGHT WHILE DRIVING SPEED LIMIT.

9/16/2019

BOUGHT CAR ON 7-26-2019. CAR DRIFTING OFF THE ROAD TO THE RIGHT BACK DOORS DON'T SHUT FLUSH WATER LEAKS .CAR IN SHOP 7-27-2019. NO FIX PROBLEM STILL THE SAME. BACK IN SHOP 8-5-2019 TO 8-8-2019. NO IMPROVEMENT . TOOK CAR TO ANOTHER DEALERSHIP ON 9-5-2019 TO 9-12-2019.FOUND DOOR MOLDING BAD REPLACED THEM . DOORS STILL NOT FLUSH. CAR IS STILL PULLING OFF THE ROAD TO THE RIGHT. GOING BACK IN SHOP ON 9-23-2019 FOR SAME PROBLEM WATER LEAKS HAPPEN WHILE SITTING STILL PULLING HAPPENS ALL THE TIME NO IMPROVEMENT

9/21/2019

2019 CHEVROLET TRAX. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE DEALER HAS HAD POSSESSION OF THE VEHICLE FOR 103 DAYS. THE MANUFACTURER WAS CONTACTED AND STATED THE PARTS NECESSARY TO COMPLETE THE REPAIR WERE UNAVAILABLE. *JS

11/14/2019

I WAS DRIVING SPEED LIMIT, CAR IN FRONT OF ME STOPPED WITHOUT ENOUGH NOTICE AND I HIT THE VEHICLE IN FRONT OF ME. DRIVER'S AIRBAG DEPLOYED WITH A LOUD POP AND A CLOUD OF SMOKE POURED OUT FROM THE AIRBAG. MY LEFT FOREARM WAS BURNING AND WHEN I LOOKED AT MY ARM I WATCHED MY SKIN BLISTER WHILE THE SKIN PEELED AWAY. 2ND DEGREE BURN WAS TREATED AT LOCAL URGENT CARE. THE CAR I WAS DRIVING IS A COMPANY VEHICLE OWNED BY MY EMPLOYER.

7/10/2020

A THICK FILM APPEARS ON THE WINDSHIELD THROUGHOUT THE CAR AS IF SOMEONE WAS SMOKING CIGARETTES OR SOME TYPE OF SUBSTANCE. THIS FILM SHOWS UP ON THE CAR WINDOWS EVERY 3 DAYS IF YOU DON'T WASH THE WINDOWS IT GETS THICKER. WE HAVE TAKEN THE VEHICLE BACK SEVERAL TIMES AND THEY CAN'T SEEM TO FIND THE CAUSE. ALSO IF YOU DRIVE FOR MORE THAN AN HOUR YOUR EYES WILL START TO BURN AND IT WILL MAKE YOU FEEL SLEEPY. THIS IS NOT SAFE. THE DEALER JUST KEEP WASHING THE WINDOWS. SOMETHING NEEDS TO BE DONE.

2/21/2019

CAR WAS PARKED, IDLING, AND SUDDENLY THE DRIVERS SIDE WINDOW SHATTERED INTO MANY PIECES. SOME DROPPING INTO DOOR BUT MOSTLY WINDOW STAYED INTACT.

5/9/2019

I PURCHASED A NEW 2019 CHEVY TRAX AFTER TRADING IN MY 2016 TRAX. I HAD BEEN DRIVING IT FOR ABOUT TWO WEEKS WHEN MY RADIO, TURN SIGNAL, PHONE CALLS AND ONSTAR (NOT SURE ABOUT BACK UP CAMERA) WAS AFFECTED BY SOME GLITCH. THE SOUND WENT AWAY FROM MY TURN SIGNAL, ALL THE RADIO CHANNELS, NO SOUND BUT COULD RECEIVE PHONE CALLS AND TRIED TO CALL ONSTAR PER SALES REP TO DO A DIAGNOSIS BUT THE CALL COULD NOT BE HEARD. THE ONSTAR CALL COULD NOT BE DISCONNECTED. THE EVENTUAL FIX TO THIS WAS I TOOK IT TO THE DEALERSHIP AND THE SALES REP DID A FACTORY RESET IN THE SETTINGS. THIS BROUGHT IT BACK. I HAD A SIMILAR ISSUE IN MY 2016 TRAX THAT BLACKED OUT THE SCREEN COMPLETELY AND TOOK AWAY ANY SOUND FROM IT AND MY SIGNAL. IT EVENTUALLY CAME BACK AFTER A SHOP PLAYED AROUND WITH IT. SECOND ISSUE WHICH FELL UNDER A WARRANTY REPAIR WAS THAT I NOTICED NOT LONG AFTER BUYING THAT THERE WAS A HIGH PITCHED SQUEAL COMING FROM MY DRIVERS SEAT WHEN STOPPING AND HITTING BUMPS. I THOUGHT AT FIRST THE SPRINGS NEEDED BREAKING IN. IT ENDED UP BEING THE BOLT AT THE BACK RIGHT OF THE SEAT THAT ATTACHED IT TO THE FLOOR. COME TO FIND OUT IT WAS CROOKED AND COMPLETELY STRIPPED WHICH WAS CAUSING THE SEAT TO BOUNCE AROUND. IT WAS ALSO FOUND OUT DURING REPAIR THAT A SECOND BOLT WAS STARTING TO DO THE SAME THING. THIS WAS A BRAND NEW VEHICLE STRAIGHT FROM THE FACTORY. I WAS TOLD BY THE SERVICE DEPT THAT VEHICLES FROM THE FACTORY AREN'T STATE INSPECTED. THIS SEEMS TO BE AN UNSAFE METHOD.

4/11/2019

Water has been pooling in the wheel well under trunk of my car undetected due to the covering overlap. Water has been leaking due to the rain from outside in. My back seats were wet, my spare tire was flooded, and a smell has began to set in my car. My cars speed has been slower to increase which can put my response time to dangerous situations slower. I have an appointment on the 10th of January to have my car looked at and I have began a claim with Chevrolet. No warning signs were made present. I had cleaned out a few gallons of water from my trunk last night and again this morning my car was filling up with water due to the rainy season. This website is not letting me upload files.

12/20/2023

BOUGHT CAR ON 7-26-2019. CAR DRIFTING OFF THE ROAD TO THE RIGHT BACK DOORS DON'T SHUT FLUSH WATER LEAKS .CAR IN SHOP 7-27-2019. NO FIX PROBLEM STILL THE SAME. BACK IN SHOP 8-5-2019 TO 8-8-2019. NO IMPROVEMENT . TOOK CAR TO ANOTHER DEALERSHIP ON 9-5-2019 TO 9-12-2019.FOUND DOOR MOLDING BAD REPLACED THEM . DOORS STILL NOT FLUSH. CAR IS STILL PULLING OFF THE ROAD TO THE RIGHT. GOING BACK IN SHOP ON 9-23-2019 FOR SAME PROBLEM WATER LEAKS HAPPEN WHILE SITTING STILL PULLING HAPPENS ALL THE TIME NO IMPROVEMENT

9/21/2019

BEEN AT SHOP 4 TIMES FOR STEERING PROBLEM. CAN'T KEEP CAR DRIVING STRAIGHT

9/27/2019

I was driving and all of a sudden my touch screen went black and i couldn't turn my stereo down or off. I even pulled over, shut the car off and opened the door to cut the power and it still would not go off. It was very distracting while driving because i didn't know what was wrong. I was panicking that it may be an electrical issue and was afraid my car would catch fire. It has gone out on me once in awhile for a few seconds since 2020 but i didn't think much of it. The backup camera still worked and the reception would cut out in dead spots but i could do absolutely nothing with the volume or power to it.

6/20/2022

The digital information center goes off and on randomly. This has been reported in forums but no resolution

6/23/2022

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. WHILE DRIVING 20 MPH, THE WINDOWS FAILED TO DEFROST WHEN THE DEFOGGER BUTTON WAS PRESSED. THE VEHICLE WAS TAKEN TO MIKE ANDERSON CHEVROLET OF CHICAGO (LOCATED AT 5333 W IRVING PARK RD, CHICAGO, IL 60641, (773) 465-2000) WHERE IT WAS REPAIRED TWICE FOR UNKNOWN PARTS ON THE HEATER, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 200,000.

6/17/2019

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. THE CONTACT STATED THAT THE PIN IN THE FRONT PASSENGER'S SEAT BELT FRACTURED AND WAS UNABLE TO SECURE AN OCCUPANT WHILE SEATED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CALLED CAMP CHEVROLET CADILLAC (101 E MONTGOMERY AVE, SPOKANE, WA 99207, (509) 456-7890) HOWEVER, THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,389. THE VIN WAS NOT AVAILABLE.

5/3/2021

The contact owns a 2019 Chevrolet Trax. The contact stated that the front and rear passenger’s side tires continued to experience loss of air pressure. After replacing the tires, the failure continued to occur. The cause of the failure was not determined. The local dealer and manufacturer were not contacted. The failure mileage was 39,000.

10/5/2021

The contact owns a 2019 Chevrolet Trax. The contact stated that while driving at 65 MPH, the vehicle unexpectedly came to a complete stop and lost motive power, causing the contact to suffer whiplash. The "Service StabiliTrak" and "ABS Service Soon" warning messages were displayed. The vehicle was towed to the dealer, but the dealer could not duplicate the failure. The failure recurred and the vehicle was taken back to the dealer. The dealer diagnosed the vehicle with brake booster failure. The dealer replaced the brake booster. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 30,000.

2/14/2022

I went to my mailbox in the trailer park where I live and I got my mail and I left my key in the mailbox drove all the way to the gas station without my remote shut my car off pumped gas it said I could not detect remote and it still let me start the car and I was able to drive home and get my key from the mailbox that I left it at

10/2/2022

The contact owns a 2019 Chevrolet Trax. The contact stated while driving approximately 10 MPH, he stopped at his mailbox and inadvertently left his key fob and keys at the mailbox. The contact stated he was able to drive to run several errands however, after stopping and turning off the vehicle, he realized that he had no key fob. The contact attempted to start the vehicle and saw the message that the key fob was not detected. The contact made a second attempt to start the vehicle, and the vehicle started up. The contact was able to drive the vehicle with no key fob to his residence. The contact retrieved the key fob from his mailbox. The contact stopped and turned off the vehicle and was able to restart normally. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 35,853.

10/20/2022

The contact rented a 2019 Chevrolet Trax equipped with Uniroyal Tires, Tire Line: Tiger Paw, Tire Size: 205/70/R16, DOT Number: (N/A). The contact stated that while driving at approximately 70 MPH, the vehicle started shuddering. The contact pulled off the roadway. Upon inspecting the vehicle, the contact noticed that 9 -inches of tread had detached from the front passenger’s side tire. The vehicle was towed to Hertz Rental where the contact was provided another vehicle. The contact was unsure if the dealer or manufacturer was notified of the failure. The approximate failure mileage was 58,800. The VIN was unavailable.

5/3/2023

The contact owns a 2019 Chevrolet Trax. The contact stated that while his wife was driving at an undisclosed speed, she heard an abnormal sound coming from the hood of the vehicle. The contact’s wife veered off the road to inspect underneath the hood of the vehicle when the radiator cap popped open and burned the contact’s wife. The vehicle was taken to the dealer where it was diagnosed, and it was determined that the cooling fan had malfunctioned. Additionally, the electrical circuits failed and needed to be replaced. The vehicle remained at the dealer where it was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000. The VIN was unavailable.

7/21/2023

The contact owns a 2019 Chevrolet Trax. The contact stated while driving approximately 65 MPH, the check engine and engine power reduced warning lights illuminated, and the vehicle lost motive power. The contact stated pulled off the roadway and stopped the vehicle. The contact turned off the vehicle and on several occasions the vehicle regained normal functionality. The contact stated that the failure occurred in cold weather and the failure occurred at various speeds. The contact stated that the failure was intermittent but had become a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the throttle body needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 79,000.

12/12/2023

The contact owns a 2019 Chevrolet Trax. The contact stated while driving 75 MPH, the vehicle lost motive power and decelerated dramatically. The check engine warning light was illuminated. The vehicle was steered to the side of the road and inspected. The vehicle was then taken to the residence. The vehicle was taken to a dealer where it was diagnosed that the turbo had failed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 46,000.

5/22/2024

The contact owns a 2019 Chevrolet Trax. The contact stated that the infotainment screen displayed a blank image while in operation. Due to the failure, the contact the speedometer and other safety features were inoperable while operating the vehicle. The contact also stated that the interior lights flickered on and off while driving. The vehicle was taken to a dealer where a diagnostic test was performed, and the contact was informed that an unknown part on the instrument panel needed to be replaced. The contact was made aware of an unknown recall for similar vehicles; however, the vehicle was not included in the recall. The manufacturer was notified of the failure and provided the contact with similar information. The contact was then referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was 51,411.

7/3/2024

The contact owns a 2019 Chevrolet Trax. The contact stated that the speedometer and odometer were not visible while starting the vehicle. The contact stated that there was no warning light illuminated. The contact stated that the failure was intermittent but was a recurring failure. The contact had taken the vehicle to a local dealer; however, the failure was not duplicated. The contact stated that the dealer had replaced the 12-volt battery. The vehicle was repaired. The manufacturer was informed of the failure. The failure mileage was approximately 84,500.

10/31/2024

The contact owns a 2019 Chevrolet Trax. The contact smelled an abnormal burning odor and became aware that the A/C unit failed to operate past level 4. The vehicle was taken to an independent mechanic, who diagnosed that the connector for the A/C unit had failed and needed to be replaced. The independent mechanic became aware that the wire for the A/C unit was burned, causing the A/C unit to malfunction. The A/C resistor, connector, and A/C blower motor were replaced. The contact stated that the resistor and connector had been burned 3 times and needed to be replaced again. The failure persisted, and the A/C unit continued releasing the burning odor. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the dealer for assistance. The failure mileage was 71,200.

8/20/2025

The contact owns a 2019 Chevrolet Trax. The contact stated that while his wife was making a left turn, the rear wheels locked up. The contact stated that his wife shifted into reverse(R) and attempted to turn and was able to execute the turn the second time. The contact stated that there were no warning light illuminated. The vehicle was taken to the residence. The vehicle was then taken to a dealer where it was diagnosed and determined that the rear differential had rusted out and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 74,200.

12/17/2025