2018 Chevrolet Trax Owner Complaints

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT STATED THAT THE ONSTAR SYSTEM INFORMED HER THAT THE VEHICLE HAD A RECALL. THE CONTACT SPOKE WITH MATTHEWS'HARFREAVES CHEVROLET (2000 TWELVE MILE ROAD, ROYAL OAK, MI, 48067, (248) 658-8649) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT NOTICED THAT THE STEERING WHEEL WAS PULLING TO THE RIGHT. THE APPROXIMATE FAILURE MILEAGE WAS 7,600. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

5/1/2019

THE CONTROL ARM WELD WAS IMPROPERLY WELDED ON BOTH SIDES OF THE CAR WHICH CAN LEAD TO FATIGUE CAUSING THE WHEEL THE RUB AND CAUSING AN ACCIDENT. AFTER BEING NOTIFIED BY ONSTAR OF THE POTENTIAL ISSUE I HAD MY VEHICLE INSPECTED. THE CAR FAILED INSPECTION. CHEVROLET IS CLAIMING THAT THERE IS NO RECALL AND THEREFORE NOT COVERED BY THE WARRANTY AND WANT ME TO CONTINUE TO DRIVE IT DESPITE THE DEALERSHIP STATING IT FAILED THE INSPECTION AND IS UNSAFE TO DRIVE.

5/17/2019

WHEN I'M AT A STOP AND TRY TO PUSH ON THE GAS IT FEELS LIKE IT'S STALLING OUT, I'VE ALSO HAD PROBLEMS WITH THE RADIO AND TURN SIGNAL, I'VE HAD THE RADIO SCREEN BE COMPLETELY BLACK BUT THE RADIO WAS PLAYING AND ON OTHER TIMES AFTER TAKING IT OUT OF REVERSE AND PUTTING IT IN DRIVE AND ACTUALLY DRIVING DOWN THE STREET THE TWO YELLOW MARGIN LINES STILL APPEAR ON THE SCREEN ACROSS THE RADIO STATION AND THE TURN SIGNAL SEEMS LIKE THE DEALER HAD TO REPLACE THE OVERHEAD LIGHT IN THE CAR BECAUSE IT DID NOT FUNCTION AS WELL, IT DELAYS WHEN I TURN IT ON IT TAKES A COUPLE OF SECONDS FOR IT TO ACTUALLY START FLASHING I'VE ALSO HAD A PROBLEM WITH THE EMISSION AND THEY TOLD ME IT WAS BECAUSE OF CHEAP GAS AND THEY REPLACED SOMETHING WITH THE EMISSION CONTROL AND IT FELT LIKE IT WAS DYING OUT BEFORE THEY FIXED IT AND IT STILL DOES. I BELIEVE SEPTEMBER 18TH WAS THE LAST TIME I TOOK IT IN FOR THESE PROBLEMS WHICH THEY COULD NOT FIND OUT WHY.

10/2/2019

IN FEBRUARY ON ZERO DEGREE DAY MY 2018 TRAX HAD BLUE SMOKE COMING OUT OF THE TAIL PIPE AND ALMOST STALLED CAR RUNNING. I SAW ANOTHER TRAX THAT SAME DAY WITH BLUE SMOKE COMING OUT OF THE TAIL PIPE. WHEN I WAS AT THE DEALERSHIP THEY WERE RETURNING SOME ONE ELSES TRAX AND IT HAD BLUE SMOKE COMING OUT OF IT. THE TRAX HAS A 1.4 TURBO ENGINE AND GM SEEMS TO HAVE A PROBLEM WITH THE PCV SYSTEM ON THIS ENGINE. GM NEEDS TO COME UP WITH A FIX FOR THIS PROBLEM AND THERE SHOULD BE A RECALL ON THIS. YOU CAN LOOK ON YOUTUBE AND THE MECHANICS THERE ARE AWARE OF THE PROBLEM. THE DEALERSHIPS AND GM SEEM TO NOT HAVE ANY INTEREST IN CORRECTING THIS PROBLEM. THE 1.4 TURBO IS PUT IN MANY GM CARS. I WOULD THINK IF NOTHING ELSE THIS SHOULD BE A POLLUTION CONTROL RECALL.

10/22/2019

2018 CHEVROLET TRAX-LS AWD. CONSUMER WRITES IN REGARD TO MANY SAFETY DEFECTS (STALLING,BATTERY LOSING POWER ,POWER STEERING AND ALL WHEEL SYSTEM ISSUES) WITH VEHICLE. *AS *TR

2/25/2019

WHEN I'M AT A STOP AND TRY TO PUSH ON THE GAS IT FEELS LIKE IT'S STALLING OUT, I'VE ALSO HAD PROBLEMS WITH THE RADIO AND TURN SIGNAL, I'VE HAD THE RADIO SCREEN BE COMPLETELY BLACK BUT THE RADIO WAS PLAYING AND ON OTHER TIMES AFTER TAKING IT OUT OF REVERSE AND PUTTING IT IN DRIVE AND ACTUALLY DRIVING DOWN THE STREET THE TWO YELLOW MARGIN LINES STILL APPEAR ON THE SCREEN ACROSS THE RADIO STATION AND THE TURN SIGNAL SEEMS LIKE THE DEALER HAD TO REPLACE THE OVERHEAD LIGHT IN THE CAR BECAUSE IT DID NOT FUNCTION AS WELL, IT DELAYS WHEN I TURN IT ON IT TAKES A COUPLE OF SECONDS FOR IT TO ACTUALLY START FLASHING I'VE ALSO HAD A PROBLEM WITH THE EMISSION AND THEY TOLD ME IT WAS BECAUSE OF CHEAP GAS AND THEY REPLACED SOMETHING WITH THE EMISSION CONTROL AND IT FELT LIKE IT WAS DYING OUT BEFORE THEY FIXED IT AND IT STILL DOES. I BELIEVE SEPTEMBER 18TH WAS THE LAST TIME I TOOK IT IN FOR THESE PROBLEMS WHICH THEY COULD NOT FIND OUT WHY.

10/2/2019

PURCHASED A 2018 CHEVY TRAX ON FEBRUARY 16, 2019. IT HAS BEEN AT THE DEALERSHIP TWICE, CURRENTLY, TO FIX AN ISSUE OF HAVING NO HEAT. GETTING READY TO SEND IT BACK TO THE DEALERSHIP AGAIN TO TRY AND FIX THE ISSUE OF NO HEAT. VEHICLE WAS LEFT RUNNING IN THE DRIVE WAY TO HEAT UP AND DRIVEN MORE THAN 20 MILES WHILE WAITING FOR THE HEAT TO START.

3/27/2019

LOWER CONTROL ARM RECALL. WAS INITIALLY TOLD THAT PARTS WOULD BE AVAILABLE IN 2-3 WEEKS. I AM NOW AT 5 WEEKS AND NO ONE CAN ADVISE AVAILABILITY OF PARTS. NO LOANER HAS BEEN OFFERED BY THE DEALERSHIP. AND THIS VEHICLE IS DRIVEN BY AN 18-YEAR-OLD SO I'M NOT CERTAIN IF THEY WOULD ALLOW HER TO DRIVE ONE ANYWAY.

9/9/2019

-BACKUP CAMERA SENSOR SOUND STOPPED WORKING AROUND 55K MILES -WE BOUGHT OUT CAR BRAND NEW THREE YEARS AGO THIS MONTH, AND THE TURBO UNEXPECTEDLY CRACKED SOMEWHERE BETWEEN 68K-69K MILES. IT'S RELEASING A HORRIBLE SMELL IN THE CAR. NO CHECK ENGINE LIGHT IS COMING ON

4/19/2021

Turbo coolant pipes leaking No check engine light no warning noticed anti freeze on driveway.Seems like there is a lot of this happening. Glad I was home and not far away.

7/23/2021

ID NUMBER 19V312

3/20/2020

My car always randomly doesn’t want to speed up. All the lights turn in and constantly tells me service power steering and brakes drive with care. It says something about electrical. I have taken it to Chevy they tell me they don’t know what is wrong with my car. They charged me 350$ to fix something they thought it was but it wasn’t it because my car still does the same thing. It will even stop telling me how fast I’m going.

6/18/2022

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). WHILE DRIVING AND APPLYING PRESSURE TO THE BRAKE PEDAL, THE BRAKES MADE A GRINDING SOUND. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO HESSERT CHEVROLET (6301 E ROOSEVELT BLVD, PHILADELPHIA, PA 19149, (215) 537-2377). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.

6/24/2019

I CALLED AND MADE AN APPOINTMENT AT HENDRICK CHEV BUICK GMC, 12050 W BROAD ST., RICHMOND, VA 23233 ON JUNE 29TH AND CARRIED MY VEHICLE IN. THEY WOULD NOT LOOK AT IT TO SEE IF IT NEEDED THE PART SINCE THEY HAD TO WAIT UNTIL AFTER JULY 1ST. I WENT BACK AGAIN AND THEY LOOKED AT IT AND SAID THE PART NEEDED TO BE REPLACED. AS OF TODAY THEY STATE THEY DO NOT HAVE THE PART. WHY CAN'T THEY GET THE PART?

8/16/2019

WHEN I FIRST PURCHASE THE CAR IT WAS FINE A COUPLE OF MONTHS LATER MY TIRES STARTED TO BUCKLE WHEN THERE WAS NO SNOW BECAUSE THE CAR WOULD SLIPPERY ON THE DASH BOARD..ALSO THE SPEED OF THE GREAT COUPLE MONTHS LATER IT WOULD NOT PICK UP SPEED

12/19/2019

You be driving down the road in the vehicle will make you feel like you hit somebody which is a big safety issue and the vehicle only has 42,000 miles on it should not be doing that this is a safety issue and needs to be resolved and fix my Chevrolet

8/27/2022

MY CAR WAS CALL BACK FOR A RE-CALL JAKE SWEENEY CHEVROLET HAD IT OVER A MONTH WHEN I RECEIVED IT BACK IT WAS SOMETHING WRONG WITH THE TIRES IF THEY HAD REPLACED MY TIRES WITH OLD TIRES THE TIRES I HAD IN THERE HAD A IRON SOMETHING IRON IN IT ALSO IS MAKING A LOT OF NOISE IS WAVING BACK AND FORTH IT'S VERY DANGEROUS TO DRIVE AND I'VE BEEN DRIVING IT WHEN I HIT A BUMP AND SWAYS OVER TO THE LEFT AND RIGHT SIDE OTHER PEOPLE'S SAFETY IS INVOLVED TO OF THIS CAR I'M FEARED FOR MY LIFE IT'S A 2018 TRACK AND WHEN I LOOKED UNDER IT WHEN THEY TOOK ME TO LOOK UNDER THE BOTTOM OF THE CAR AND HAD OLD PARTS ON IT WAS RUSTED AND OLD AND I DIDN'T KNOW ANYTHING ABOUT IT PLEASE HELP ME I LIVE IN CINCINNATI OHIO [XXX] IS MY ZIP CODE MY ADDRESS IS [XXX] CINCINNATI OHIO [XXX] PHONE NUMBER [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *TT

9/11/2019

THE DASH AND RADIO HAS GONE OUT SINCE PURCHASING THE CAR 9/2018. I CALLED DEALER THEY SAID THEY AWAITING THE UPDATE FROM GMC. YET TODAY THIS HAVE I RECEIVED A UPDATE ON THE COMPUTER IN THE DASH. IT'S BEEN 14 MONTHS. THEY RADIO JUST SHUTS OFF AND WON'T COME BACK ON. I HAVE TAKEN IT TO SERVICE DEPARTMENT BY THE TIME I DROVE THERE THE RADIO CAME BACK ON. I HAD THE CAR SERVICED AND THE ALIGNMENT WAS OUT. NO ONE TOLD ME. I HAD TO LOOK AT THE SERVICE PAPERWORK MYSELF TO FIND THAT THERE WAS A RECALL ON THE CONTROL ARM WELD. I HAD THE RECALL FIXED IN 6/2019. ON 11/4/2019 I WENT TO GET IN MY CAR AND DRIVING AND THE BRAKES FELT LIKE THEY WENT OUT. THEN THE ABS LIGHT CAME ON AND SAID I NEEDED IT SERVICES. THEY DEALER STILL HAVE MY CAR AND IS STATING IT'S A WHEEL SENSOR AND NOT COVERED UNDER WARRANTY. A LIGHT OVER THE LICENSE PLATE BROKE AND I HAD TO HAVE THAT REPLACED. ONCE AGAIN THEY KEEP BLAMING CUSTOMER OR GMC FOR THE PARTS OR DEFECTS. YET MAKE CUSTOMERS PAY. THEY SAY THEY ARE AT THE MERCY OF THE PARTS DEPARTMENT. ALSO THAT I WANTED SERVICE BUT DIDN'T WANT TO PAY FOR IT. SO NOW THEY ARE TRYING TO CHARGE ME $200 STATING IT WAS HIT FROM DEBRIS WHICH MY CAR HADN'T LEFT MY DRIVE WAY IN A MONTH. I THINK THE WHEEL SENSOR MAY HAVE GOTTEN BROKEN WHEN THEY REPAIRS THE CONTROL ARM WELD IN JUNE. BUT ARE TRYING TO BLAME CUSTOMER FOR IT. SO IT'S NOT COVERED UNDER WARRANTY.*DT*JB

11/15/2019

I'd it's a 2018 Chevrolet Grad LT for almost two years. My engine light been cutting off and on since 5 months since I'd the vehicle. Now my stabilitrak light come off and on with showing the hazard light on the dashboard. I just want to be safe if the vehicle has problems with suspension issues to check out.

2/15/2023

While driving the vehicle started to smoke under the hood. Once the engine cooled off, I opened the hood. There was coolant sprayed all over the engine. I had the vehicle towed to a mechanic and was told the hose that connects to the fan had cracked off because the plastic piece used by Chevy isn’t robust. Even after repairs were made for the issue, a month later the same plastic piece could not hold up. Over 700$ put into this issue.

2/12/2024

2018 CHEVROLET TRAX. CONSUMER WRITES IN REGARDS TO ISSUES WITH PASSENGER AIRBAG SENSOR. *LD *JS

9/13/2018

IT HAPPENED 3RD TIMES NOW. FIRST 2 HAD BEEN REPLACMENTS AND NOW I HAVE TO RETURN IT TO FIX IT FOR 3RD AIRBAG

12/9/2020

MY CAR WAS CALL BACK FOR A RE-CALL JAKE SWEENEY CHEVROLET HAD IT OVER A MONTH WHEN I RECEIVED IT BACK IT WAS SOMETHING WRONG WITH THE TIRES IF THEY HAD REPLACED MY TIRES WITH OLD TIRES THE TIRES I HAD IN THERE HAD A IRON SOMETHING IRON IN IT ALSO IS MAKING A LOT OF NOISE IS WAVING BACK AND FORTH IT'S VERY DANGEROUS TO DRIVE AND I'VE BEEN DRIVING IT WHEN I HIT A BUMP AND SWAYS OVER TO THE LEFT AND RIGHT SIDE OTHER PEOPLE'S SAFETY IS INVOLVED TO OF THIS CAR I'M FEARED FOR MY LIFE IT'S A 2018 TRACK AND WHEN I LOOKED UNDER IT WHEN THEY TOOK ME TO LOOK UNDER THE BOTTOM OF THE CAR AND HAD OLD PARTS ON IT WAS RUSTED AND OLD AND I DIDN'T KNOW ANYTHING ABOUT IT PLEASE HELP ME I LIVE IN CINCINNATI OHIO [XXX] IS MY ZIP CODE MY ADDRESS IS [XXX] CINCINNATI OHIO [XXX] PHONE NUMBER [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *TT

9/11/2019

The contact owns a 2018 Chevrolet Trax. The contact stated while driving at various speeds, the vehicle had experienced a loss of motive power. The vehicle did not properly accelerate while depressing the accelerator pedal. On several occasions the vehicle stalled while idling. Additionally, while operating the vehicle, the check engine warning light remained illuminated, with the stabili-trak message displayed. The vehicle was taken to an independent mechanic and the turbo charger and exhaust flex pipe were replaced; however, the failure persisted. The local dealer and manufacturer were not notified of the failure. The failure mileage was 70,000.

8/11/2023

SUDDENLY STARTING TO RECEIVE "HOOD OPEN" WARNING WHILE DRIVING; HOOD IS COMPLETELY CLOSED. WHEN PARKED, ALARM STARTED TO GO OFF, TO ALERT THAT HOOD IS OPEN WHILE CAR IS SITTING IN DRIVEWAY; AGAIN, HOOD IS COMPLETELY CLOSED.

9/9/2019

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX EQUIPPED WITH TWO CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: P205/70/R16 (NA). THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER TIRES SHOOK AND WERE WORN DOWN. THE CONTACT STATED THAT THE VEHICLE FAILED THE GAUGE INSPECTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GORTSEMA MOTORS, INC. (227 N STATE ST, GRANGEVILLE, ID 83530, (208) 983-0320), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIRES NEEDED TO BE REPLACED. THE TWO TIRES WERE REPLACED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE FAILURE MILEAGE WAS 16,000 AND THE TIRE FAILURE MILEAGE WAS 20,000. THE DOT NUMBER WAS UNKNOWN.

9/9/2019

-BACKUP CAMERA SENSOR SOUND STOPPED WORKING AROUND 55K MILES -WE BOUGHT OUT CAR BRAND NEW THREE YEARS AGO THIS MONTH, AND THE TURBO UNEXPECTEDLY CRACKED SOMEWHERE BETWEEN 68K-69K MILES. IT'S RELEASING A HORRIBLE SMELL IN THE CAR. NO CHECK ENGINE LIGHT IS COMING ON

4/19/2021

The contact owns a 2018 Chevrolet Trax. The contact stated while driving at unknown speeds, the vehicle stopped independently with the traction control warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 58,240.

7/16/2021

The contact’s aunt owns a 2018 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the vehicle started to malfunction, and the rear and front passenger’s side seat belts seized. The check engine warning light, traction control warning light, and power steering assist warning light illuminated. The contact then stated that while the accelerator pedal was depressed, the vehicle started to decelerate, the transmission disengaged, and the steering wheel seized. The contact stated that she was able to coast the vehicle off the road. The vehicle was towed to the dealer where it was diagnosed that the steering column and the main computer had inadvertently disconnected. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 48,000.

3/29/2023

The contact owns a 2018 Chevrolet Trax. The contact stated that at start up, the AWD disabled message was displayed. The service AWD warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the rear differential clutch control module failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and confirmed that the VIN was not included in a recall. The contact referenced Technical Service Bulletin: 7346-02. The manufacturer was notified of the failure and the contact was informed that the vehicle was previously repaired under Technical Service Bulletin: 7346-02. The failure mileage was approximately 60,150.

7/24/2023

The contact owns a 2018 Chevrolet Trax. The contact stated that while the vehicle was parked in the driveway, she noticed a leak on the ground underneath the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the cooling system was leaking. The dealer determined that the cooling system needed to be replaced. The vehicle was repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 87,046.

2/8/2024

The contact’s parents owned a 2018 Chevrolet Trax. The contact stated that while a parent was driving 30 MPH, the brake pedal was depressed; however, the accelerator pedal was also simultaneously depressed the accelerator pedal. There was no warning light illuminated. The failure caused the contact’s parent to veer off the side of the road, which caused the vehicle to roll over several times before landing on a construction vehicle. The contact stated that all the air bags deployed during the rollover. The contact’s parent suffered several injuries and was taken to a local emergency room. The contact’s parents suffered back, neck, and rib injuries. The contact stated that a Police report was filed; however, the report number was not provided to the contact. The vehicle was towed to an independent mechanic. The vehicle was deemed destroyed. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.

6/27/2025