2023 Chevrolet Tahoe Owner Complaints

The contact owns a 2023 Chevrolet Tahoe. The contact stated while driving various speeds, the vehicle would shake with the check engine and several other unknown warning lights illuminated. Upon restarting the vehicle, the vehicle failed to move out of park(P) with the warning lights remaining illuminated. The contact called the dealer, and the vehicle was towed to the dealer where it remained. The manufacturer was notified of the failure and provided the contact a case number. The vehicle was not repaired. The failure mileage was approximately 8,000.

9/20/2023

Car completely died. Engine spun a bearing at 10, 000 miles.

12/27/2023

OVERHEAD ROOF CONSOLE INOPERATIVE/SERVICE SAFETY/ RESTRAIN SYSTEM/ SUNROOF INOPERATIVE/ DOME LIGHTS INOPERATIVE/ DTCs B1A7A and U1121

2/13/2023

Less than four weeks after having purchased a new 2023 Chevrolet Tahoe LT the backup and 360-degree surround vision camera system completely failed. The cameras would intermittently flicker or would lose connection all together preventing the driver from being able to reverse having the benefit of the camera vision. The rearview camera screen turns black with a red triangle containing an exclamation point alongside a "no camera" circle symbol. The Chevrolet dealer has inspected the vehicle and has confirmed the camera computer is defective and cannot be fixed - a replacement module with recalibration of the cameras is necessary. The vehicle cannot be driven safely, and thus has been with the dealer now for 18 days, with no time table from either the dealer or from General Motors as to replacement of the failed component. The vehicle had been driven less than 700 miles before this failure occurred.

5/22/2023

We have a chevy with the 6.2 V8 engine. First we were at a stop light on the highway and the car shifted into Neutral and would not come out for two light cycles. My wife and children were stuck at the light with car's swerving around them at 65+. Finally it shifted into Drive. We called the Chevy dealership and they said it would be a month before they could look at the car and there were no check engine warnings. Two days later my wife and family were driving down the highway and suddenly it started making a flapping sound from the engine bay and was losing power. She pulled over and turned off the vehicle to see if that changed anything. The car would not restart and the check engine light was on (solid not flashing) it would just try to turn over with no success. We had it flat bed towed to the chevy dealership where they told us the engine was blown and that it had thrown a rod. We have 3900 miles on the vehicle and I would say this is a significant safety issue given that it can disable the vehicle on a busy highway.

10/3/2023

While driving this rental vehicle in traffic it shutdown and came to an abrupt halt. All lights on the dash were flashing, emergency hazard lights would not turn on. Attempted to restart vehicle with no result. After 2 minutes vehicle dash lights went off and hazard lights were able to be turned on. Vehicle then restarted. While pulling vehicle off the road, brakes were not responsive.

12/19/2023

While driving this rental vehicle in traffic it shutdown and came to an abrupt halt. All lights on the dash were flashing, emergency hazard lights would not turn on. Attempted to restart vehicle with no result. After 2 minutes vehicle dash lights went off and hazard lights were able to be turned on. Vehicle then restarted. While pulling vehicle off the road, brakes were not responsive.

12/19/2023

Bought new and there was a brake pad sensor message immediately that we took it to the dealer several times for and nothing was done other than clearing the code and giving it back. Was in accident 1/24 and it was found that there was a frayed/damaged wire in the break module and break pad sensor that I feel could have led to the accident

4/2/2024

Less than four weeks after having purchased a new 2023 Chevrolet Tahoe LT the backup and 360-degree surround vision camera system completely failed. The cameras would intermittently flicker or would lose connection all together preventing the driver from being able to reverse having the benefit of the camera vision. The rearview camera screen turns black with a red triangle containing an exclamation point alongside a "no camera" circle symbol. The Chevrolet dealer has inspected the vehicle and has confirmed the camera computer is defective and cannot be fixed - a replacement module with recalibration of the cameras is necessary. The vehicle cannot be driven safely, and thus has been with the dealer now for 18 days, with no time table from either the dealer or from General Motors as to replacement of the failed component. The vehicle had been driven less than 700 miles before this failure occurred.

5/22/2023

Driving down a street we heard a loud boom almost sounded like something exploded We looked around but saw nothing. Then started hearing noises from the sunroof Sure enough it had exploded Not cracked And it is smashed outwardly not in therefore not something that hit it or caused impact from the outside in. We researched it and seems to be a known ongoing issue. Very dangerous as it is happening more and more. It definitely startled us and could have been a scary situation if we had been on the highway. Also dangerous if that glass falls on you while driving.

12/19/2023

The contact owns a 2023 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, there was an abnormal tapping sound coming from the engine compartment, which became extremely loud while accelerating. Upon arriving at the intended destination, the vehicle stalled and was unable to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the crankshaft, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The contact also stated that a similar failure occurred in July 2024, and the engine was replaced. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 23,000.

5/2/2025

The contact owns a 2023 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that while driving at various speeds, the vehicle suddenly decelerated and briefly lost automotive power, before the vehicle regained normal functionality, with the check engine warning light illuminated. The vehicle was not repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 60,000. VIN tool confirms parts not available.

5/5/2025

OVERHEAD ROOF CONSOLE INOPERATIVE/SERVICE SAFETY/ RESTRAIN SYSTEM/ SUNROOF INOPERATIVE/ DOME LIGHTS INOPERATIVE/ DTCs B1A7A and U1121

2/13/2023

Frequently getting warning message on main info display stating "Service Safety Restraint System". This is consistent with a message and service bulletin issued for 2021 Tahoes where there is an issue with the connector for the airbag under the seat.

5/13/2023

I've had my 2023 Tahoe for 15 months, purchased Dec. 2023 Issue #1. Dash message on start up " Restraint System Needs Service". I noticed small lights overhead (buttons for tail gate, sun roof, reading lamps) were off. I pressed some of them, and dash message went away, and lights came on. Everything worked fine. I've narrowed it down to the passenger side reading light. When dash warning comes on, I press reading light, and whalla! all works fine. This has happened about 6 times over the last year. Issue #2. After driving many hours (9 hr drive, then a 2hr drive, then 4hr hr drive on different days/nights) in rain with wipers in auto mode, using defrost on and off as needed. Suddenly, wipers stop working as well as headlights in auto mode! Scary. Pulled over and waited with engine off. Restarted and still nothing. I was able to use headlights in full ON mode. I turned the wiper switch all the way from top-pulse to the full-on 4-6 times really quick back and forth, and like magic, everything worked again! This has happened 3 times in the last 2 months (always during several hours of rainy weather driving). Dealer says they can't fix what they can't witness. I suppose my only recourse is to video tape it and then show dealership.

3/2/2024

The windshield wipers stop working. This is the third time it has occurred in the last 8,000 miles. While driving they quit working and will start back after.20-25 minutes. I took it to the dealer and they did a software update however it has done this again. This is a major safety issue.

9/23/2024

OVERHEAD ROOF CONSOLE INOPERATIVE/SERVICE SAFETY/ RESTRAIN SYSTEM/ SUNROOF INOPERATIVE/ DOME LIGHTS INOPERATIVE/ DTCs B1A7A and U1121

2/13/2023

I've had my 2023 Tahoe for 15 months, purchased Dec. 2023 Issue #1. Dash message on start up " Restraint System Needs Service". I noticed small lights overhead (buttons for tail gate, sun roof, reading lamps) were off. I pressed some of them, and dash message went away, and lights came on. Everything worked fine. I've narrowed it down to the passenger side reading light. When dash warning comes on, I press reading light, and whalla! all works fine. This has happened about 6 times over the last year. Issue #2. After driving many hours (9 hr drive, then a 2hr drive, then 4hr hr drive on different days/nights) in rain with wipers in auto mode, using defrost on and off as needed. Suddenly, wipers stop working as well as headlights in auto mode! Scary. Pulled over and waited with engine off. Restarted and still nothing. I was able to use headlights in full ON mode. I turned the wiper switch all the way from top-pulse to the full-on 4-6 times really quick back and forth, and like magic, everything worked again! This has happened 3 times in the last 2 months (always during several hours of rainy weather driving). Dealer says they can't fix what they can't witness. I suppose my only recourse is to video tape it and then show dealership.

3/2/2024

Fuel pump control module failed on this vehicle, there were instances where driving it felt like a stutter and ultimately failed to start while out.

2/8/2024

While driving the engine began operating very rough and all system lights indicated an issue including safety features were now no longer operating.

5/20/2024

The infotainment screed goes black. To get it to go on you have to turn the car off, get out of the car with the key fob so the vehicle is completely disconnected and wait 10 to 15 minutes. After it starts working the infotainment systems "crashes" in about 30 to 45 minutes. It is a constant problem. The infotainment system includes all vehicle safety systems settings and speaker. The warnings will not work because the speaker is not working. Also the On Star system will not work in case of an emergency. On Star uses the infotainment system to work. I can not stop all the time so it dangerous while driving. I took it to the dealer and they said GM knows about the problem but does not have a fix. The problem started near the end of June, 2024. The issue was reproduced by the dealer.

7/17/2024

Vehicle 1 pulled out into Vehicle 2s lane and cut them off causing Vehicle 2 to slam on the breaks causing My vehicle ( Vehicle 3 ) to collide into the back of vehicle 2. No emergency breaking a-curd and no airbags deployed durring contact at rate of speed of 45-60MPH. Total damage to Vehicle 2 rear end and total damage to vehicle 3 front end.

11/25/2024

Vehicle 1 pulled out into Vehicle 2s lane and cut them off causing Vehicle 2 to slam on the breaks causing My vehicle ( Vehicle 3 ) to collide into the back of vehicle 2. No emergency breaking a-curd and no airbags deployed durring contact at rate of speed of 45-60MPH. Total damage to Vehicle 2 rear end and total damage to vehicle 3 front end.

11/25/2024

Onstar Telematics Module failure. Part is on backorder with no ETA. This module failure removes the navigation, Onstar services including safety notifications, clocks can stop working, Android auto/Apple Carplay services are not functional or intermittently working. My vehicle has stalled out at a red light. GM is refusing to cover the replacement saying it is out of the bumper to bumper to warranty but they have so many of these needing replaced they can't say when they will get the parts. Module has been confirmed dead by a mechanic at a private shop and by the dealership. GM states this is under the bumper to bumper to warranty even though it controls parts of the power train and should be covered under powertrain warranty as well.

12/3/2024

Unusual knocking noises, performance issues, high RPM, - Traction control light is on Feels at times the engine is on verge of losing power while I'm driving on the highway with my children and I could get hit check engine light blinking constantly

5/29/2025

While traveling on the highway, the vehicle suddenly lost all power. The gas pedal became unresponsive, and the engine ceased functioning entirely—without any prior warning or indicators. I was forced to coast into a nearby parking lot to prevent a potential collision. This incident put both myself and my child at serious risk of injury or worse, had it occurred at a higher speed or in heavier traffic. Once stopped, the vehicle would not restart. I had no choice but to have it towed to the dealership for evaluation. A week later, the dealership diagnosed the issue as a locked-up engine, confirming that a full engine replacement is necessary. Unfortunately, the replacement engine is currently on backorder, and they are unable to provide an estimated time of arrival. To make matters worse, the dealership has no loaner vehicles available for at least a month. GM only offers a rental reimbursement of $44 per day, which is significantly below the cost of even a basic rental vehicle in our area ($74/day). This leaves me with limited transportation options, even though I am currently making monthly payments of over $1,400 on a vehicle that is completely unusable. Adding to the severity of this situation, the vehicle is also subject to a manufacturer recall, but no remedy or parts are currently available to resolve the issue. As a parent of multiple children, this entire experience has left me shaken. I cannot begin to imagine the consequences had this failure happened at a higher speed or in less forgiving conditions. I am extremely concerned for my family’s safety going forward. GM has stated they will not extend or provide additional warranty coverage until the repair is complete, which leaves me feeling unprotected and anxious about the future reliability of this vehicle. The absence of warning signs and the total loss of power while driving make this a critical safety concern that must be addressed. I urge NHTSA to hold the manufacturer accountable.

6/26/2025

I was driving down [XXX] in LaPuente and every light on my dash lit up and I attempted to Exit freeway and my brakes would not work so I waited for car to slow down and luckily I was near by the Puente hills Chevrolet dealer. Also my steering wheel was very lose and it felt that I couldn’t steer well. I pulled into dealership and had to push my brakes all the way to the floor board just for Tahoe to stop. Dealer said that there was various communication codes which they said vehicle would have to stay due to safety issues. My vehicle has been at dealer for 3 days so far INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

8/11/2025

The car presented steering lock column issues with repair lights on at 50 miles. Since then, they have repaired the system numerous times and replaced that system fully twice. They also replaced the manual start system and six other pieces of the car over 18 visits to two different Chevy dealerships. The car still reduces speed and stops acceleration, has electric issues in the windows, lights and gate etc.

12/10/2025

Frequently getting warning message on main info display stating "Service Safety Restraint System". This is consistent with a message and service bulletin issued for 2021 Tahoes where there is an issue with the connector for the airbag under the seat.

5/13/2023

[XXX] occupant was sitting in the rear driver side bucket seat and operator was able to use the automatic buttons near the tailgate and fold down the seat onto occupant. Occupant received a bruise on the forehead and potential back injury. There should be a safety guard to prevent the chair from folding when an occupant or object is in the seat. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

11/8/2024

This Tahoe comes with a full size spare. This model includes Brembo front brakes. The included spare cannot be installed/mounted to the front axle as the wheel is undersized and will not fit over the brake calipers. None of my ordering information nor MSRP label or model information on Chevrolet.com points out the included spare tire/wheel cannot be used in all positions of the SUV. Finding this out at 5am in the dark and drizzle of a cold Michigan morning on the side of US23 southbound is not the least bit safe.

10/1/2023

Breaks keep making noises and all four tires need to be forced balanced dealership won’t fix the issues

5/31/2025

The infotainment screed goes black. To get it to go on you have to turn the car off, get out of the car with the key fob so the vehicle is completely disconnected and wait 10 to 15 minutes. After it starts working the infotainment systems "crashes" in about 30 to 45 minutes. It is a constant problem. The infotainment system includes all vehicle safety systems settings and speaker. The warnings will not work because the speaker is not working. Also the On Star system will not work in case of an emergency. On Star uses the infotainment system to work. I can not stop all the time so it dangerous while driving. I took it to the dealer and they said GM knows about the problem but does not have a fix. The problem started near the end of June, 2024. The issue was reproduced by the dealer.

7/17/2024

While Driving to my appointments via the freeway, all of a sudden the vehicle slowed down, I noticed most of the warning lights were on including the check engine light that was blinking. I Happened to be near a GMC dealership which previously did repair work on my vehicle and left it with their service center for a diagnostic inspection. A week later my service advisor contacted me with their Vehicle condition report that my vehicle had camshaft and internal engine group issues. He quoted repairs but recommended replacing the engine. Repair or engine replacement $21,296.51. Six months before this issue I had the same issue the warning lights and it resorted in replacing the brake control cylinder. Once repaired no issues/messages or symptoms with my vehicle until this current engine problem/replacement.

12/17/2025

Second row right side seatbelt retractor broken and not bolted to C pillar from factory.

9/23/2023

Exhaust leaks in to the cab. This has happened on several Chevrolet Tahoe Police Package Vehicle models that we have. Here are the Vin #'s [XXX] [XXX] [XXX] [XXX] [XXX] Several other Sheriff's Offices have had the same issues with their Tahoe PPV's- Big Stone County, Dodge County, Itasca County, and Rice County have all experienced the same issues with their Tahoe’s INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2/14/2024

Tire is torn in the sidewall at the bead inside the rim edge. The tire had less than 10,000 miles on it and was installed on March 14th 2023, failing around [XXX] (around 9 months of use). It had been installed on a set of Chevrolet wheels before arriving at the dealership and that tire/wheel combo was installed on the Tahoe by Chevrolet in Fort Walton Beach, Florida. The tire failure appeared to occur without provocation and failed on a 2.1 mile drive from the store home. The tire on the rim was mostly covered by the edge of the rim and it was very hard to spot visually. There was no damage to the rim, nor any reason the tire might have been lacerated by the rim. Upon dismount for replacement, the damage appears to be a tear or rip and does not appear to be puncture damage. The tire was replaced at Chevrolet and they noted that there was no reason for the damage (and charging us for the failure). The tire was then shipped to Bridgestone and was returned to the Chevrolet dealer and it was explained that they said, "it happens". The only warning lamp that illuminated was the TPMS low pressure warning as the tire quickly deflated. I still have the tire in my possession for inspection. My safety was put at risk because the tear occurred during normal driving and without provocation. Luckily we were in the neighborhood and speed was 25 mph. Had this happened on the interstate, the outcome could have been quite different. This was a Bridgestone Alenza A/S 02 275/50R22 111H M+S dated 5022. Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

3/29/2024

The infotainment screed goes black. To get it to go on you have to turn the car off, get out of the car with the key fob so the vehicle is completely disconnected and wait 10 to 15 minutes. After it starts working the infotainment systems "crashes" in about 30 to 45 minutes. It is a constant problem. The infotainment system includes all vehicle safety systems settings and speaker. The warnings will not work because the speaker is not working. Also the On Star system will not work in case of an emergency. On Star uses the infotainment system to work. I can not stop all the time so it dangerous while driving. I took it to the dealer and they said GM knows about the problem but does not have a fix. The problem started near the end of June, 2024. The issue was reproduced by the dealer.

7/17/2024

Onstar Telematics Module failure. Part is on backorder with no ETA. This module failure removes the navigation, Onstar services including safety notifications, clocks can stop working, Android auto/Apple Carplay services are not functional or intermittently working. My vehicle has stalled out at a red light. GM is refusing to cover the replacement saying it is out of the bumper to bumper to warranty but they have so many of these needing replaced they can't say when they will get the parts. Module has been confirmed dead by a mechanic at a private shop and by the dealership. GM states this is under the bumper to bumper to warranty even though it controls parts of the power train and should be covered under powertrain warranty as well.

12/3/2024

To whom it may concern, I had purchased Tahoe 2023 few months back . It’s my first suv through carvana, I’m very disappointed since I had the suv. From first day it start giving me issue I even got few things fixed under warranty. But as soon the warranty expired the suv had transmession issue . Looks like who ever carvana got this suv from has issue with it . I believe carvana has not throughly checked the suv . it’s really disappointing. Now my suv is at dealer and already need to replace some part in transmission. And the worse part is they don’t even have parts available from GMC . Now I’m stuck with repair cost and have no car to drive because they can’t give me eta on parts . I need someone to contact me and please try to help me out with this matter . I’m gone attach repair invoice . As well Either maybe I can give suv back and get another one or help me out with the issue . Thanks Please contact me 2023 Tahoe premium GM don’t have part available looks like it’s going on issue Email form Gm We are following up in regards to your 2023 Chevrolet Tahoe, case number [XXX] Ciocca Chevrolet Of Princeton ordered a valve body for your vehicle. As of right now we do not have an ETA on when the part will be shipped to your dealership. Should you have additional questions or concerns, you may respond directly to this email for the fastest response. We can also be reached through social media channels such as Facebook and Twitter. Otherwise, please wait for us to contact you via phone or email about your Service Request. Again, we appreciate and thank you for your continued patience and understanding. Thank You, Natasha on behalf of Sarah Chevrolet Customer Assistance Phone Number: 1-866-790-5600 [email protected] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2/21/2025

Automatic life gate often closes when not wanting it to such as when loading from rear and reaching into vehicle foot comes near sensor or sitting with dog on rear bumper with gate open and dog passes near sensor these incidents have happened way to many timers

7/3/2025