2016 Chevrolet Impala Owner Complaints

WHEN TRAVELING ON THE HIGHWAY OR LOCAL ROADS. MY VEHICLE WOULD WARN ME TO SHIFT INTO PARK TO STOP THE ENGINE. THE AFTER 3 NOTICES IT WOULD SHUTDOWN COMPLETELY.

8/1/2016

ON FRIDAY, NOVEMBER 18, 2016 AT APPROXIMATELY 5:20 A.M. I WAS PARKING MY CAR IN A CENTER CITY PARKING GARAGE. I WAS APPROXIMATELY 2 CAR LENGTHS FROM THE PARKING SPOT. I WAS BACKING MY CAR INTO THE SPOT. THE CAR WAS STOPPED AND I REMOVED MY SAFETY BELT AND LOWERED THE WINDOW. I PUT THE CAR IN REVERSE AND DEPRESSED THE ACCELERATOR TO PROCEED INTO THE LINED PARKING SPOT. THE CAR PROCEEDED AT A HIGH RATE OF SPEED INTO A CONCRETE WALL. THERE WERE NO OBSTRUCTIONS AND THE ACCELERATOR WAS NOT FULLY DEPRESSED WHEN THIS OCCURRED. I IMMEDIATELY TOOK MY FOOT OFF OF THE ACCELERATOR AND HIT THE BRAKE BUT THE BRAKE DID NOT RESPOND SINCE THIS ALL OCCURRED IN ROUGHLY IN SECONDS AND APPROXIMATELY 20 FEET IN LENGTH. UPON IMPACT A SMOKE FILLED THE CABIN AREA. I HIT MY HEAD AGAINST THE HEADREST AND SLIGHTLY INTO THE STEERING WHEEL. ANOTHER PARKING PATRON SAW THIS ALL PLAY OUT AND CAME TO MY AID. IT WAS A HORRIFIC INCIDENT. I AM THANKFUL AND LUCKY TO BE ALIVE. IT WAS AS IF THE CAR ACTED ON IT'S OWN. AFTER PUTTING THE CAR IN PARK ALL OF THE LIGHTS IN THE CAR AND THE FLASHER WERE ON. ONSTAR NOTIFIED ME TO ASK IF I WAS OK. I EXPLAINED TO HER WHAT HAD HAPPENED. AFTER TWO HOURS NO ONE CAME TO MY AID DESPITE BEING TOLD SOMEONE WAS DISPATCHED. THE BATTERY WENT DEAD AND IT WAS AT THAT TIME I CONTACTED AAA TO HAVE THE CAR TOWED OUT OF THE GARAGE. IT IS CURRENTLY IN "BRENDAN'S COLLISION, LTD, 210 W. HILLCREST AVENUE, HAVERTOWN, PA. I CONTACTED GM IMMEDIATELY AFTER THE ACCIDENT AND THEY TOOK A REPORT. THE CAR WAS PURCHASED IN JULY 2016 AND HAD 3021 MILES ON IT. IT WAS SURREAL AND I WAS FULLY AWARE OF WHAT WAS HAPPENING DURING THIS WHOLE ORDEAL.

11/21/2016

WHEN TRAVELING ON THE HIGHWAY OR LOCAL ROADS. MY VEHICLE WOULD WARN ME TO SHIFT INTO PARK TO STOP THE ENGINE. THE AFTER 3 NOTICES IT WOULD SHUTDOWN COMPLETELY.

8/1/2016

ON APRIL 2ND, 2018, I WAS DRIVING TO WORK AROUND 4:50 A.M. DRIVING ON THE 303SB ONLY ABOUT 7 MINUTES INTO MY DRIVE I NOTICED THAT MY VEHICLE BEGAN TO LAG AND STALL OUT, I BEGAN TO NOTICE GREY SMOKE COMING FROM THE HOOD AND THAT'S WHEN I REALIZED THAT MY CAR WAS ON FIRE. WHILE TRYING TO AVOID TRAFFIC AND AFTER ALMOST BEING HIT BY ONCOMING TRAFFIC I WAS FINALLY ABLE TO GET MY VEHICLE INTO A SAFE ARE ON THE SIDE OF THE ROAD AND CALL EMERGENCY ROADSIDE ASSISTANCE ON PROVIDED BY MY AUTO INSURANCE USAA. MY CONCERN IS THAT THE VEHICLE NEVER PROVIDED ANY TYPE OF NOTIFICATION LETTING ME KNOW THAT THE VEHICLE WAS SEVERELY DAMAGED. IF MY OIL IS LOW MY VEHICLE TELLS ME SOMETHING, WHEN THE TIRES ARE LOW ON AIR, MY VEHICLE TELLS ME. HOW COME WHEN MY VEHICLE CAUGHT FIRE AND WHILE IT BEGAN STALLING OUT I STILL RECEIVED NO NOTICE? I COULD HAVE BEEN KILLED HAD I GOT HIT BY ONCOMING TRAFFIC AND THE SITUATION MAY HAVE ENDED A LOT WORSE. I HAD MY VEHICLE TOWED TO THE NEAREST REPAIR SHOP AS COVERED UNDER THE USAA ROADSIDE ASSISTANCE ENDORSEMENT THAT BEING CHEVROLET SANDS. I RECEIVED A CALL FROM A REP WHO STATED THAT THE VEHICLE HAD HAD PRE-EXISTING DAMAGE TO THE VEHICLE SUCH AS OLD BATTERY ACID THAT HAD OVER TIME ATE AT THE WIRING OF THE VEHICLE CAUSING THE TRANSMISSION TO BLOW OUT. THIS VEHICLE IS A DEATH TRAP. I MENTIONED THAT THE VEHICLE WAS A CERTIFIED PRE-OWNED VEHICLE AND THAT THE VEHICLE WAS ONLY IN OUR CARE FOR LESS THAN A YEAR IN A HALF AND THAT WHEN WE BOUGHT THE VEHICLE IT CONTAINED 20,022 MILES AND THAT THE VEHICLE NOW ONLY HAD ABOUT 65,000 MILES. NONE OF THE SECURITY FEATURES EVER TURNED ON THE AUTO STOP FUNCTION DOESN'T OPERATE, THE BATTERY WAS BUILT ON TOP OF THE TRANSMISSION SAFETY ISSUE. THE IGNITION CUT OFF DEVICE DIDN'T WORK.

5/17/2018

I WAS STOPPED AT THE TOP OF THE HILL ON A PRIVATE ROAD. WHEN I TOOK MY FOOT OFF THE BRAKE AND PRESSED THE ACCELERATOR, NOTHING HAPPENED. THE CAR BEGAN TO ROLL BACKWARDS AND I PRESSED DOWN ON THE BRAKE. THE BRAKE WAS VERY WEAK AND IT TOOK 50-60 FEET AND ALL OF MY PRESSURE ON THE BRAKE PEDAL TO BRING THE CAR TO A STOP. AFTER I STOPPED, I REALIZED THAT THE ENGINE HAD TURNED OFF AND THE IGNITION WAS INT HE OFF POSITION. I ROTATED THE KEY IN THE IGNITION BACK TO THE START POSITION TO START THE ENGINE. I CONTINUED BACK UP THE HILL NORMALLY AFTER THE ENGINE WAS STARTED. LUCKILY, THERE WERE NO CARS BEHIND ME ON THE HILL OR THEY WOULD'VE BEEN HIT.

6/25/2016

WHEN TRAVELING ON THE HIGHWAY OR LOCAL ROADS. MY VEHICLE WOULD WARN ME TO SHIFT INTO PARK TO STOP THE ENGINE. THE AFTER 3 NOTICES IT WOULD SHUTDOWN COMPLETELY.

8/1/2016

DRIVING ALONG A FOUR-LANE DIVIDED HIGHWAY WITH A 50 MPH LIMIT WHEN WITHOUT WARNING AN ONCOMING VEHICLE TURNED LEFT INTO ME AT AN INTERSECTION. MY ESTIMATED IMPACT SPEED WAS 35 MPH. THE AIRBAGS FAILED TO DEPLOY. THE OTHER CAR'S AIRBAGS DEPLOYED. I WONDER IF THE AIRBAGS IN THE CHEVROLET WERE EVEN INSTALLED. IT MAKES NO SENSE TO ME WHY THEY DID NOT DEPLOY. *TR

12/22/2016

I WAS GOING UP THE HIGHWAY AND A MAN HIT ME FLYING OUT AN PARKING LOT AND THE AIRBAGS NEVER WENT OFF AND I WAS GOING 35 TO 40 MPH, AND HIT AN SUV. NONE OF THE AIR BAGS CAME OUT. SO NOW I HAVE HERNIATED DISK IN MY BCK AMD ALSO LENDONS OUT OF PLACE EVERYWHERE.

7/26/2017

CAR LOSS POWER STEERING, ABS BRAKE CONTROL AND SPEEDOMETER. MULTIPLE SERVICES LIGHTS FLICKED ON / OFF. HAPPENED SEVERAL TIMES IN THE LAST 1-2 MONTHS, HAPPENED ON CITY STREETS AND THE HIGHWAY. HAD TAKEN TO BE SERVICED TWICE. INTERMITTENT CHECK ENGINE LIGHT TURNS OFF AFTER A DAY OR TWO.

1/18/2018

ON THE 24TH OF DECEMBER AS I WAS PULLING INTO THE DRIVEWAY MY POWER STEERING SYSTEM LOCKED UP AND I COULD NO LONGER TURN THE VEHICLE. THE "CHECK POWER STEERING" INDICATOR LIGHT CAME ON. IT WAS TOWED TO A LOCAL MECHANIC WHO "RESET THE ERROR CODE" AND INFORMED ME HE DIDN'T KNOW WHEN AND IF THIS WOULD HAPPEN AGAIN. I LEFT THAT MECHANIC AND WENT TO THE DEALERSHIP WHERE I PURCHASED THE VEHICLE (PRESTON HOOD IN FORT WALTON BEACH). AFTER RUNNING A DIAGNOSTIC THERE, THEY SAID NOTHING WAS WRONG AND THEY HAD NEVER SEEN THIS PROBLEM BEFORE. I HAVE RECENTLY SEPARATED FROM THE MILITARY AND WAS ON THE WAY TO MY NEW JOB ON NEW YEAR EVE. I WAS DRIVING ON THE INTERSTATE (AT INTERSTATE SPEED) AND THE SAME PROBLEM OCCURRED AGAIN. I WAS ABLE TO MANEUVER TO AN OFF RAMP WITHOUT CAUSING AN ACCIDENT AND PARKED THE CAR. IT IS NOW AT A CHEVY DEALERSHIP IN PENSACOLA BEING DIAGNOSED AGAIN. A SEVERE SAFETY ISSUE THAT COULD HAVE EASILY COST ME MY LIFE OR SOMEONE ELSES'. I CAN NO IONGER DRIVE THIS VEHICLE WITH CONFIDENCE. I NEED A LONG TERM SOLUTION AND I NEED YOUR HELP !!!!!!

1/2/2019

I WAS STOPPED AT THE TOP OF THE HILL ON A PRIVATE ROAD. WHEN I TOOK MY FOOT OFF THE BRAKE AND PRESSED THE ACCELERATOR, NOTHING HAPPENED. THE CAR BEGAN TO ROLL BACKWARDS AND I PRESSED DOWN ON THE BRAKE. THE BRAKE WAS VERY WEAK AND IT TOOK 50-60 FEET AND ALL OF MY PRESSURE ON THE BRAKE PEDAL TO BRING THE CAR TO A STOP. AFTER I STOPPED, I REALIZED THAT THE ENGINE HAD TURNED OFF AND THE IGNITION WAS INT HE OFF POSITION. I ROTATED THE KEY IN THE IGNITION BACK TO THE START POSITION TO START THE ENGINE. I CONTINUED BACK UP THE HILL NORMALLY AFTER THE ENGINE WAS STARTED. LUCKILY, THERE WERE NO CARS BEHIND ME ON THE HILL OR THEY WOULD'VE BEEN HIT.

6/25/2016

ON FRIDAY, NOVEMBER 18, 2016 AT APPROXIMATELY 5:20 A.M. I WAS PARKING MY CAR IN A CENTER CITY PARKING GARAGE. I WAS APPROXIMATELY 2 CAR LENGTHS FROM THE PARKING SPOT. I WAS BACKING MY CAR INTO THE SPOT. THE CAR WAS STOPPED AND I REMOVED MY SAFETY BELT AND LOWERED THE WINDOW. I PUT THE CAR IN REVERSE AND DEPRESSED THE ACCELERATOR TO PROCEED INTO THE LINED PARKING SPOT. THE CAR PROCEEDED AT A HIGH RATE OF SPEED INTO A CONCRETE WALL. THERE WERE NO OBSTRUCTIONS AND THE ACCELERATOR WAS NOT FULLY DEPRESSED WHEN THIS OCCURRED. I IMMEDIATELY TOOK MY FOOT OFF OF THE ACCELERATOR AND HIT THE BRAKE BUT THE BRAKE DID NOT RESPOND SINCE THIS ALL OCCURRED IN ROUGHLY IN SECONDS AND APPROXIMATELY 20 FEET IN LENGTH. UPON IMPACT A SMOKE FILLED THE CABIN AREA. I HIT MY HEAD AGAINST THE HEADREST AND SLIGHTLY INTO THE STEERING WHEEL. ANOTHER PARKING PATRON SAW THIS ALL PLAY OUT AND CAME TO MY AID. IT WAS A HORRIFIC INCIDENT. I AM THANKFUL AND LUCKY TO BE ALIVE. IT WAS AS IF THE CAR ACTED ON IT'S OWN. AFTER PUTTING THE CAR IN PARK ALL OF THE LIGHTS IN THE CAR AND THE FLASHER WERE ON. ONSTAR NOTIFIED ME TO ASK IF I WAS OK. I EXPLAINED TO HER WHAT HAD HAPPENED. AFTER TWO HOURS NO ONE CAME TO MY AID DESPITE BEING TOLD SOMEONE WAS DISPATCHED. THE BATTERY WENT DEAD AND IT WAS AT THAT TIME I CONTACTED AAA TO HAVE THE CAR TOWED OUT OF THE GARAGE. IT IS CURRENTLY IN "BRENDAN'S COLLISION, LTD, 210 W. HILLCREST AVENUE, HAVERTOWN, PA. I CONTACTED GM IMMEDIATELY AFTER THE ACCIDENT AND THEY TOOK A REPORT. THE CAR WAS PURCHASED IN JULY 2016 AND HAD 3021 MILES ON IT. IT WAS SURREAL AND I WAS FULLY AWARE OF WHAT WAS HAPPENING DURING THIS WHOLE ORDEAL.

11/21/2016

I WOULD LIKE TO PLACE A COMPLAINT ABOUT MY 2016 CHEVY IMPALA LTZ THAT I PURCHASED FROM CAR MAX IN GLENCOE, IL ON NOVEMBER 11 2016. I AM A FREQUENT TRAVELER TO CENTRAL MICHIGAN AND ON MY RETURN TRIP TO CHICAGO ON JANUARY 6, 2017, I WAS TRAVELING SOUTH ON HIGHWAY 127 JUST SOUTH OF MT. PLEASANT MICHIGAN WHEN ALL OF SUDDEN, THE CAR LOST POWER AND IT SLOWED DOWN RAPIDLY, THERE WAS A CAR BEHIND ME WHO ALMOST REAR-ENDED ME, MY WIFE AND I WERE TERRIFIED. I PULLED OVER TO THE SIDE OF THE HIGHWAY AND PUT ON MY FLASHERS. I LOOKED AT THE DASH AND THE FOLLOWING ERROR LIGHTS WERE ON (SERVICE ENGINE SOON, CHECK ENGINE LIGHT, REDUCED ENGINE POWER, AND STABLITRACK LIGHT). I LOOKED AT THE OWNER'S MANUAL AND IT SUGGESTED THAT I TURN THE VEHICLE OFF AND THAT IT WOULD RESET. I FOLLOWED INSTRUCTIONS, TURNED ON VEHICLE AND ALL LIGHTS WERE CLEARED EXCEPT CHECK ENGINE LIGHT. I GOT BACK ON THE HIGHWAY AND STARTED TO DRIVE TOWARDS GRAFF CHEVROLET IN MT. PLEASANT. IN ROUTE, IT HAPPENED AGAIN. CAR LOST POWER AGAIN, AND ALL PREVIOUS LIGHTS RETURNED. I SOMEHOW MADE IT TO THE DEALERSHIP. PLEASE SEE ATTACHED INVOICE, CUSTOMER NUMBER 213805 FOR WORK DONE. FROM WHAT I SEE, ALL THAT WAS DONE WAS ALL CODES WERE CLEARED. I DID SOME RESEARCH ON THE INTERNET AND IT SEEMS TO HAVE HAPPENED TO OTHER CHEVY OWNERS. I THINK THAT IT'S EXTREMELY DANGEROUS AND MY WIFE AND I NOW LITERALLY AFRAID TO DRIVE THIS CAR. WHAT IS BEING DONE TO ADDRESS THIS PROBLEM, IN MY OPINION, THESE TYPES OF ERRORS SHOULD NOT BE HAPPENING TO A ONE YEAR OLD CAR

1/8/2017

VEHICLE SOMETIMES DOESN'T WANT TO STAR(YOU TURN THE KEY TO START AND IT DOES NOTHING ) ALSO WHEN CAR GOES ON AUTO STOP AND COMES OFF AUTO STOP IT CLUNKS LIKE IF THE CAR HAD BAD MOTOR MOUNTS

8/28/2017

ON FRIDAY, NOVEMBER 18, 2016 AT APPROXIMATELY 5:20 A.M. I WAS PARKING MY CAR IN A CENTER CITY PARKING GARAGE. I WAS APPROXIMATELY 2 CAR LENGTHS FROM THE PARKING SPOT. I WAS BACKING MY CAR INTO THE SPOT. THE CAR WAS STOPPED AND I REMOVED MY SAFETY BELT AND LOWERED THE WINDOW. I PUT THE CAR IN REVERSE AND DEPRESSED THE ACCELERATOR TO PROCEED INTO THE LINED PARKING SPOT. THE CAR PROCEEDED AT A HIGH RATE OF SPEED INTO A CONCRETE WALL. THERE WERE NO OBSTRUCTIONS AND THE ACCELERATOR WAS NOT FULLY DEPRESSED WHEN THIS OCCURRED. I IMMEDIATELY TOOK MY FOOT OFF OF THE ACCELERATOR AND HIT THE BRAKE BUT THE BRAKE DID NOT RESPOND SINCE THIS ALL OCCURRED IN ROUGHLY IN SECONDS AND APPROXIMATELY 20 FEET IN LENGTH. UPON IMPACT A SMOKE FILLED THE CABIN AREA. I HIT MY HEAD AGAINST THE HEADREST AND SLIGHTLY INTO THE STEERING WHEEL. ANOTHER PARKING PATRON SAW THIS ALL PLAY OUT AND CAME TO MY AID. IT WAS A HORRIFIC INCIDENT. I AM THANKFUL AND LUCKY TO BE ALIVE. IT WAS AS IF THE CAR ACTED ON IT'S OWN. AFTER PUTTING THE CAR IN PARK ALL OF THE LIGHTS IN THE CAR AND THE FLASHER WERE ON. ONSTAR NOTIFIED ME TO ASK IF I WAS OK. I EXPLAINED TO HER WHAT HAD HAPPENED. AFTER TWO HOURS NO ONE CAME TO MY AID DESPITE BEING TOLD SOMEONE WAS DISPATCHED. THE BATTERY WENT DEAD AND IT WAS AT THAT TIME I CONTACTED AAA TO HAVE THE CAR TOWED OUT OF THE GARAGE. IT IS CURRENTLY IN "BRENDAN'S COLLISION, LTD, 210 W. HILLCREST AVENUE, HAVERTOWN, PA. I CONTACTED GM IMMEDIATELY AFTER THE ACCIDENT AND THEY TOOK A REPORT. THE CAR WAS PURCHASED IN JULY 2016 AND HAD 3021 MILES ON IT. IT WAS SURREAL AND I WAS FULLY AWARE OF WHAT WAS HAPPENING DURING THIS WHOLE ORDEAL.

11/21/2016

THE LIGHTING ON MY INSTRUMENT PANEL FADES OR DISAPPEARS SO THAT I CAN'T SEE INFORMATION LIKE MY ODOMETER READING. ON JUNE 8, 2017 THE PROBLEM WAS SO BAD THAT I COULDN'T EVEN SEE THE LIGHT THAT SHOWS WHICH GEAR I SHIFTED INTO. ON JUNE 12, 2017 THE INFORMATION WAS FADED BUT READABLE IF EXAMINED CAREFULLY. I HAD A SIMILAR OCCURRENCE IN MARCH WHILE TRAVELING. ALL THREE PROBLEMS OCCURRED ON BRIGHT, SUNNY DAYS WHEN THE VEHICLE WAS HOT (FROM DRIVING OR FROM THE TEMPERATURE). ON JUNE 12, 2017 I NOTED THAT, WHEN I PULLED MY KEY FROM IGNITION, THE KEY HAD GOTTEN SO HOT THAT IT ALMOST BURNED ME. ALL THREE TIMES THE VEHICLE WAS STATIONARY WHEN THE PROBLEM BEGAN. IT HAD BEEN PARKED AND WHEN THE KEY WAS INSERTED PARTS OF THE INSTRUMENT DISPLAYS DID NOT LIGHT UP AS THEY SHOULD HAVE. FOR THE MARCH OCCURRENCE, THE VEHICLE WAS TURNED OFF AND AFTER A WAITING PERIOD IT WAS TURNED BACK ON AND THE DISPLAYS REAPPEARED. FOR THE JUNE 8TH OCCURRENCE, THE DISPLAY GRADUALLY REAPPEARED. FOR THE JUNE 12TH OCCURRENCE, THE DISPLAYS APPEARED DIM FOR MY ENTIRE 20 MILE DRIVE.

6/13/2017

CAR LOSS POWER STEERING, ABS BRAKE CONTROL AND SPEEDOMETER. MULTIPLE SERVICES LIGHTS FLICKED ON / OFF. HAPPENED SEVERAL TIMES IN THE LAST 1-2 MONTHS, HAPPENED ON CITY STREETS AND THE HIGHWAY. HAD TAKEN TO BE SERVICED TWICE. INTERMITTENT CHECK ENGINE LIGHT TURNS OFF AFTER A DAY OR TWO.

1/18/2018

MY VEHICLE WAS INSPECTED AND AND MARKED "GOOD" FOR BRAKES BY FAIRWAY CHEVROLET DEALER IN LAS VEGAS, NV. THE BRAKING SYSTEM DIDN'T SEEM TO WORK AS DID BEFORE. I WAS DRIVING ABOUT 30 MPH APPROACHING AN INTERSECTION WHEN THE VEHICLE IN FRONT OF ME SUDDENLY STOPPED ON THE YELLOW LIGHT. I HIT THE BRAKES AND HELD IT SO HARD I GOT A FOOT INJURY. WITH PLENTY OF ROOM TO STOP THE BRAKES FAILED TO STOP MY VEHICLE BEFORE I COLLIDED INTO THE VEHICLE IN FRONT OF ME. THE AIRBAGS DIDN'T DEPLOY. THE DAMAGE TO MY FRONT END IS ESTIMATED OVER $6000 TO REPAIR. THE OTHER VEHICLE ONLY GOT A SCRATCH ON THE BUMPER. I HAD TO GO TO AN URGENTCARE FACILITY TO RECEIVE EMERGENCY CARE. SOMETHING IS WRONG WITH THE BRAKING SYSTEM. THE SAME SYMPTOMS ARE IN OUR 2014 EQUINOX BUT THE DEALER SAYS THERES NOTHING WRONG. PLEASE CALL ME FOR ANY NEEDED INFORMATION. I CAN SEND MORE PICTURES.

5/29/2019

DRIVING ALONG A FOUR-LANE DIVIDED HIGHWAY WITH A 50 MPH LIMIT WHEN WITHOUT WARNING AN ONCOMING VEHICLE TURNED LEFT INTO ME AT AN INTERSECTION. MY ESTIMATED IMPACT SPEED WAS 35 MPH. THE AIRBAGS FAILED TO DEPLOY. THE OTHER CAR'S AIRBAGS DEPLOYED. I WONDER IF THE AIRBAGS IN THE CHEVROLET WERE EVEN INSTALLED. IT MAKES NO SENSE TO ME WHY THEY DID NOT DEPLOY. *TR

12/22/2016

TL* THE CONTACT OWNS A 2016 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE'S TRUNK CONTAINED MOISTURE AND THE CHECK ENGINE INDICATOR ILLUMINATED WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO CENTURY 3 CHEVROLET (2430 LEBANON CHURCH ROAD, WEST MIFFIN, PA 15122, (412) 466-9210) WHERE IT WAS DIAGNOSED THAT WATER PENETRATED THE TRUNK AND DAMAGED THE TAIL LIGHT GASKET. THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE DEALER REPLACED THE TAIL LIGHT GASKET. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 84894766162. THE FAILURE MILEAGE WAS 35,699. *TT*JB

12/18/2018

MY CAR HAS BEEN GIVING ME PROBLEMS EVER SINCE I BEGUN USING E85 GAS. CHECK ENGINE LIGHT CONSTANTLY COMES ON AND OFF. MECHANICS FROM THE DEALER TOLD ME I SHOULD STOP USING E85. MAKES NO SENSE. CHEVY SHOULD STOP FALSE ADVERTISING. THIS IS A COMMON ISSUE WITH CHEVY. WHY MAKE A CAR FOR E85 IF IT WONT WORK PROPERLY IF USE IT. DASHBOARD CONSTANTLY LIGHTING UP LIKE CRISTMAS. SAYS REDUCE ENGINE SPEED. SERVICE STABILITRAK, SERVICE TRACTION CONTROL. THIS CAR HAS GAVE ME MORE PROBLEMS THAN ANY CAR I OWNED. THIS SHOULD BE RECALLED.

3/10/2020

I BOUGHT THE CAR BRAND NEW, AND NOW IT HAS JUST OVER 24,400 MILES ON IT AND I HAVE ALREADY HAD TO REPLACE THE FUEL PUMP AND FUEL RAILS ON THE CAR 4 TIMES. LAST TIME WAS JUST DRIVING STRAIGHT DOWN THE HIGHWAY AND UP AND DIED COMPLETELY, CAR WOULD THEN TURN OVER BUT NOT FIRE, SO WAS STRANDED ALONG SIDE THE HIGHWAY WAITING FOR A TOW TRUCK TO COME OUT. I HAD IT REPLACED THE FIRST TIME AT 9991 MILES ON 12-14-17, THEN AGAIN AT 20798 MILES ON 11-20-19, THEN 21074 ON 2-15-20, THEN AT 24111 ON 9-9-20. YES I KNOW IT IS UNDER WARRANTEE AT THIS TIME, BUT GETTING REALLY ANNOYING NOT BEING ABLE TO TRUST THAT NEW OF A VEHICLE TO GO ANY DISTANCE AND NOT KNOWING IF WILL LEAVE SIT STRANDED ALONG SIDE THE ROAD WAITING FOR A TOW AGAIN OR NOT. I HAVE EMAILED THE DEALERSHIP AND THE ARE EMAILING ME A COPY OF ALL THE PAPERWORK, JUST HAVEN'T RECEIVED IT FROM THEM YET TO ATTACH IT, BUT THE HAVE IT ALL AT SCHWIETERS CHEVROLET OF WILLMAR.

12/3/2020

I WAS STOPPED AT THE TOP OF THE HILL ON A PRIVATE ROAD. WHEN I TOOK MY FOOT OFF THE BRAKE AND PRESSED THE ACCELERATOR, NOTHING HAPPENED. THE CAR BEGAN TO ROLL BACKWARDS AND I PRESSED DOWN ON THE BRAKE. THE BRAKE WAS VERY WEAK AND IT TOOK 50-60 FEET AND ALL OF MY PRESSURE ON THE BRAKE PEDAL TO BRING THE CAR TO A STOP. AFTER I STOPPED, I REALIZED THAT THE ENGINE HAD TURNED OFF AND THE IGNITION WAS INT HE OFF POSITION. I ROTATED THE KEY IN THE IGNITION BACK TO THE START POSITION TO START THE ENGINE. I CONTINUED BACK UP THE HILL NORMALLY AFTER THE ENGINE WAS STARTED. LUCKILY, THERE WERE NO CARS BEHIND ME ON THE HILL OR THEY WOULD'VE BEEN HIT.

6/25/2016

I DRIVE A 2015 CHEVY IMPALA, 3 DIFFERENT MECHANICS HAVE TOLD ME MY BRAKES ARE GOOD AS NEW AND I SHOULDN'T HAVE ANY PROBLEMS WITH THEM HOWEVER MY CAR IS STILL HAVING TROUBLE COMING TO A COMPLETE STOP AND IT'S SCARY BECAUSE NOT ONLY DO I HAVE TWO CHILDRE BUT I ALSO LIVE IN A SNOWY STATE.

12/10/2019

SIDE DETECTION FAILURE. MANY OTHER MODELS 2014-2017 ARE COVERED UNDER GM N172097060 - SPECIAL COVERAGE SIDE BLIND ZONE ALERT MODULE WATER INTRUSION. OUR 2016 IS NOT, BUT DOES HAVE THIS PROBLEM.

12/4/2020

All instruments failed. After a couple restarts they came back on. Lane departure alert doesn’t work now. From a web search, I’m afraid it’s just the beginning. No, I haven’t taken it to the dealer; they charge for diagnosis. And it hasn’t been inspected. The problem doesn’t act up all the time. There are no warning lights, the system just fails. I have 50,600 miles on it. If you find what I’ve found in my web search, the cost of repair is staggering, especially for retirees. I hope you look into Chevrolet’s problem they’ve been having with the Impala.

12/6/2021

ON MARCH 23, 2017 I WAS PUTTING ON MY SEAT BEAT WHEN ALL OF A SUDDEN I NOTICED IT WAS NO LONGER ATTACHED TO THE SIDE OF THE DRIVERS SEAT. I NOTICED THAT THE ALUMINUM CABLE , WHICH HAS SMALLER STRANDS OF WIRE IN THE MIDDLE OF IT HAD TOTALLY BROKEN FROM ITS BASE. THE CABLE WAS NO LONGER USABLE, THEREFORE THE VEHICLES DRIVERS SEATBELT COULD NOT SECURE THE DRIVER. I CANNOT TELL YOU WHAT CAUSED THIS TO HAPPEN. POSSIBLE BAD DESIGN OF THE SEAT BELT OR METAL FATIGUE COME TO MY MIND. THE 2016 CHEVROLET IMPALA ONLY HAS A LITTLE OVER 25,000 MILES ON IT. THIS SEAT BELT BREAKING HAS ME VERY CONCERNED, NOT KNOWING IF THIS WILL HAPPEN AGAIN IN THE NEAR FUTURE EVEN WITH THE SEAT BELT BEING REPLACED UNDER WARRANTY. I ALSO KNOW , BEING A RETIRED LAW ENFORCEMENT OFFICER THAT THERE ARE A LOT OF CHEVROLET IMPALAS BEING DRIVER BY OFFICERS OUT THERE ALONG WITH OTHER CHEVROLET POLICE CARS AND PICK UP TRUCKS. IN FACT, I LEARNED WHILE AT THE DEALERSHIP THAT THE SAME PROBLEM HAS HAPPENED TO THE SILVERADO PICK UP TRUCK, ACCORDING TO ONE OF THE EMPLOYEES WORKING THERE. HAD THIS HAPPENED IN A FRONTAL OR SIDE IMPACT, I AM SURE THAT I WOULD HAVE NOT BEEN ABLE TO REMAIN IN MY SEAT. I ALSO HAD THIS HAPPEN IN MY 2014 CHEVROLET IMPALA AND THE SAME SEPARATION OF THE SEAT BELT FROM THE SIDE OF THE SEAT HAPPENED WHEN I WAS REAR ENDED AT A TRAFFIC LIGHT . THE SEAT BELT WAS PROBABLY READY TO BREAK ANYWAY, BUT THE ACCIDENT FINISHED THE TASK OF IT BREAKING. CHEVROLET KNEW OF THIS, BUT AGAIN THE SAME STYLE SEATBELT THAT WAS IN MY 2014 IMPALA WAS IN MY 2016 IMPALA. I ASKED FOR THE SEATBELT PARTS OF THIS FIX, BUT THE SERVICE FOLKS AT WALLACE CHEVROLET SAID THEY WOULD BE SENDING THEM TO SOMEONE TO LOOK AT I NOTICED THEM THAT I WOULD BE WRITING YOU AND TO MAKE SURE THE SEATBELT CAN BE VIEWED BY OTHER FOLKS BEYOND THE CHEVROLET TEAM IF NEEDED.

3/27/2017

MY IMPALA AIR BAG LIGHT FREQUENTLY LIGHTS UP. THEN THE PASSENGER AIR BAG LIGHT SAYS OFF EVEN WHEN THERE IS A PASSENGER. AT OTHER TIMES THE PASSENGER SEAT BELT SIGN IS ON AND THE AIR BAG SIGN SAYS ON, AND THERE IS NO PASSENGER. IT HAPPENS WHEN I START THE CAR AND RANDOMLY WHILE DRIVING. I HAD THIS DIAGNOSED AT A CHEVY DEALER AND THE CAR NEEDS PASSENGER PRESENCE SENSOR AND ELECTRONIC CONTROL UNIT HARDWARE. THESE PARTS ARE EXPENSIVE. THE IMPALA HAS 41000 MILES. I BELIEVE THIS A SAFETY CONCERN FOR REQUIRED EQUIPMENT ON AUTOMOBILES.

9/24/2019

2016 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO MALFUNCTION OF TIRES. *LD THE CONSUMER STATED THAT THE TIRES WERE THE CAUSE OF THE ACCIDENT. THE TIRE MANUFACTURER DID NOT ACCEPT RESPONSIBILITY BUT, STATED THE TIRE DAMAGE WAS DUE TO THE ACCIDENT ITSELF.*JS

7/18/2019

235/50R18. Went for tire rotate and balance. Was informed that 3 of the 4 tires had tread separation and recommended replacement.

6/24/2024

TL* THE CONTACT OWNS A 2016 CHEVROLET IMPALA. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE TRUNK UNLATCHED AND OPENED INDEPENDENTLY. AS A RESULT, THE BATTERY WAS DRAINED. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD HAPPEN WHILE DRIVING. NO WARNING LIGHT ILLUMINATED. THE LOCAL BONNER CHEVROLET DEALER WAS CONTACT AT 694 WYOMING AVE, KINGSTON, PA 18704, PHONE NUMBER: (570) 763-9906 WHERE THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160.

5/30/2017

TAKATA INFLATORS, MY AIR BAG PAT KEEPS COMING ON AND I HAVE TAKEN IT TO THE DEALERSHIP TO GET IT CHECK AND IT CONTINUES TO COME ON.

5/14/2018

MY VEHICLE WAS INSPECTED AND AND MARKED "GOOD" FOR BRAKES BY FAIRWAY CHEVROLET DEALER IN LAS VEGAS, NV. THE BRAKING SYSTEM DIDN'T SEEM TO WORK AS DID BEFORE. I WAS DRIVING ABOUT 30 MPH APPROACHING AN INTERSECTION WHEN THE VEHICLE IN FRONT OF ME SUDDENLY STOPPED ON THE YELLOW LIGHT. I HIT THE BRAKES AND HELD IT SO HARD I GOT A FOOT INJURY. WITH PLENTY OF ROOM TO STOP THE BRAKES FAILED TO STOP MY VEHICLE BEFORE I COLLIDED INTO THE VEHICLE IN FRONT OF ME. THE AIRBAGS DIDN'T DEPLOY. THE DAMAGE TO MY FRONT END IS ESTIMATED OVER $6000 TO REPAIR. THE OTHER VEHICLE ONLY GOT A SCRATCH ON THE BUMPER. I HAD TO GO TO AN URGENTCARE FACILITY TO RECEIVE EMERGENCY CARE. SOMETHING IS WRONG WITH THE BRAKING SYSTEM. THE SAME SYMPTOMS ARE IN OUR 2014 EQUINOX BUT THE DEALER SAYS THERES NOTHING WRONG. PLEASE CALL ME FOR ANY NEEDED INFORMATION. I CAN SEND MORE PICTURES.

5/29/2019

WATER LEAK FROM TRUNK. MOLD. DAMAGE CLOTHING CAR SEAT. THE LINE ISN'T SEALING

10/13/2020

1. THE DISPLAY SCREEN WENT BLACK WHILE DRIVING USING NAVIGATION. THE FAULT WAS A DEFECTIVE HMI MODULE, GM PART # 84296482 AT A COST OF $1100 (SEE ATTACHED DOCUMENT). THE SUDDEN LOSS OF THE SCREEN WAS DISCONCERTING AND COULD HAVE CAUSED AN ACCIDENT. THIS SHOULD LEAD TO A RECALL AND REIMBURSEMENT OF THE REPAIR COST. 2. WHEN THE ADAPTIVE CRUISE CONTROL (ACC) CAUSES THE BRAKES TO BE APPLIED IT DOES SO VERY SUDDENLY AND IN THE ABS "CHATTERING" MODE EVEN WHEN THERE IS NO COLLISION DANGER. THIS PRODUCES A JOLT TO THE DRIVERS AND OCCUPANTS WHICH IS AN UNEXPECTED AND UNSAFE RESPONSE.

1/27/2021

WHILE DRIVING DOWN THE HIGHWAY A LOUD EXPLOSION MADE MY PASSENGER'S AND ME GET STARTLED FOLLOWED BY A RINGING IN OUR EARS. IT CROSSED MY MIND THAT THE VEHICLE WAS GETTING SHOT AT. UPON INSPECTION THERE WAS NO INTERIOR DAMAGE, HOWEVER WHILE INSPECTING THE OUTSIDE OF THE VEHICLE THERE WAS DAMAGE ON THE SUNROOF OF THE VEHICLE. THE SUNROOF HAD SHATTERED IN AN UPWARDS POSITION AS IF IT HAS EXPLODED OR DAMAGE CAME FROM THE INSIDE OUT. CLOSER EXAMINATION DID NOT PROVIDE A REASON OR FOREIGN OBJECT THAT COULD HAD CREATED THE DAMAGE. IT WAS VERY DANGEROUS TO HAVE THIS HAPPEN WHILE DRIVING AND/OR WITH THE POSSIBILITY OF EYES TO FALL ON ANY OF THE PASSENGERS OF THE VEHICLE.

2/9/2021

All instruments failed. After a couple restarts they came back on. Lane departure alert doesn’t work now. From a web search, I’m afraid it’s just the beginning. No, I haven’t taken it to the dealer; they charge for diagnosis. And it hasn’t been inspected. The problem doesn’t act up all the time. There are no warning lights, the system just fails. I have 50,600 miles on it. If you find what I’ve found in my web search, the cost of repair is staggering, especially for retirees. I hope you look into Chevrolet’s problem they’ve been having with the Impala.

12/6/2021

The contact owns a 2016 Chevrolet Impala. The contact stated that he noticed that there was water leaking inside the trunk. The vehicle was taken to the dealer, where it was determined that water was leaking through both sides of the trunk lid. The dealer installed a gasket between the spoiler and the trunk lid. The contact stated that the failure later recurred. The contact noticed that the tire rim, the jack, and unknown areas of the trunk were rusted. The contact stated that upon performing a water leak inspection, he noticed that the passenger's side and the driver's side taillight assembly seals were leaking. The contact replaced the seals; however, the failure recurred. The manufacturer was notified of the failure and informed the contact that they could not help unless the vehicle was diagnosed by a dealer. The vehicle was taken to the dealer, where it was determined that both the taillights assembly seals and the sunroof grommets were leaking. The vehicle was repaired. The failure mileage was approximately 5,377.

3/1/2024