2015 Cadillac CTS Owner Complaints

THE VEHICLE ACCELERATED ON ITS OWN WHEN IT WAS IN PARK, WITH THE EMERGENCY BRAKE ENGAGED, AND THE ENGINE WAS TURNED OFF. HOME SECURITY CAMERA CAPTURED THE ENTIRE INCIDENT ON FILM. WOULD BE HAPPY TO PROVIDE THE NHTSA WITH THE FOOTAGE.

1/10/2017

WHEN IDLING OR WHEN YOU COLD START THE CAR IT TENDS TO HAVE A SLIGHT SHAKE/TREMBLE FEEL ALL THROUGHOUT THE CAR EVEN PASSENGERS FELT IT ALSO WHEN ACCELERATING SLOWLY AND YOU HIT 15 MPH CAR TENDS TO SHIFT HARD INTO 2ND GEAR

8/25/2019

I PURCHASED THIS CAR 15MAR16 FROM DUBLIN CADILLAC IN DUBLIN, CA. THE DRIVER SIDE BLIND SPOT DETECTION WAS NOT WORKING. I TOOK THE CAR BACK AND THEY CONFIRMED IT WAS NOT WORKING CORRECTLY, BUT TOLD ME THERE WAS NOTHING THEY COULD DO ABOUT IT AND THAT "I WOULD JUST HAVE TO LIVE WITHOUT IT". SINCE THIS IS A SAFETY FEATURE, I THOUGHT THEY SHOULD HAVE CORRECTED IT UNDER WARRANTY. THEY HAVE REFUSED, SO I AM BRINGING THIS TO YOU ATTENTION AND REQUESTING HELP TO GET IT WORKING CORRECTLY. I HAVE HAD TWO CLOSE CALLS DUE TO THIS PROBLEM. THE DEALER IS DUBLIN CADILLAC, 4200 JOHN MONEGO COURT,DUBLIN, CA.

6/20/2017

CUE SCREEN BEGINS SHAKING AND TOUCH SCREEN DOES NOT WORK. THIS SCREEN CONTROLS HEATING, AIR CONDITIONING, RADIO, NAVIGATION, PHONE, SETTINGS. I HAD IT REPLACED AT 26,053 MILES WHILE STILL UNDER WARRANTY, AND AT 63,000 MILES, OUT OF WARRANTY, IT IS DOING THE SAME THING.

11/20/2019

WENT TO PULL INTO A PARKING SPOT, HIT THE BRAKE, THE CAR SPED UP HITTING ANOTHER PARKED CAR. I HAD A PROBLEM YESTERDAY, PUT CAR IN CRUISE CONTROL(50 MPH) ON THE HIGHWAY, WENT TO BRAKE TO TURN, CRUISE CONTROL WOULD NOT DISCONNECT, HAD TO SHUT THE SYSTEM OFF MANUALLY. SIMILAR PERIODIC PROBLEMS IN THE PAST.

2/10/2018

I HAD ADAPTIVE CRUISE ON, WAS AT A STOP LIGHT, SO ADAPTIVE STOPPED, THE TRUCK IN FRONT OF ME MOVED BECAUSE THE LIGHT TURNED GREEN, SO TO ENGAGE THE CRUISE I GENTLY GAVE IT GAS AND I FELT THE CRUISE KICK SO I MOVED MY FOOT AND THEN THE CAR LUNGED INTO THE TRAILER HITCH OF THE TRUCK IN FRONT OF ME. I HAD NO TIME TO REACT, THE CRASH WARNING DID NOT FLASH NOR DID THE BRAKING ASSIST ENGAGE. LUCKILY THE GUY I HIT WAS NOT AFFECTED THE HITCH PREVENTED DAMAGE TO HIS TRUCK BUT MY CAR TOOK ALL THE DAMAGE. I WAS SO SHOOK THAT BEFORE I COULD APPLY BRAKES MY CAR STILL WAS TRYING TO MOVE FORWARD EVEN THOUGH IT HAD HIT THE HITCH. THIS WAS ON A HIGHWAY JUST AS IT WAS MERGING TO A STREET. I CONTACTED CADILLAC/GM AND SENT THEM PICTURES AND 2 DAYS LATER THEY CALLED AND SAID I HAD NO CASE, THEY DID NOT EVEN SEND ME TO A DEALER TO CHECK OUT THE SYSTEM BY A PROFESSIONAL.

10/11/2018

TL* THE CONTACT OWNS A 2015 CADILLAC CTS. THE CONTACT STATED THAT THE REAR OF THE VEHICLE SWERVED OUT OF CONTROL WHILE DRIVING 45 MPH. THE CONTACT WAS ABLE TO BRING THE VEHICLE UNDER CONTROL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 6,038.

10/13/2015

WHEN IM GOING FORWARD OR REVERSING THE CAR AUTOMATICALLY SLAMS ON PARK BRAKE

8/14/2019

TL* THE CONTACT OWNS A 2015 CADILLAC CTS. THE CONTACT STATED THAT VARIOUS WARNING LIGHTS ILLUMINATED AND THE VEHICLE ACCELERATED FROM 35 TO 45 MPH INDEPENDENTLY. THE CONTACT STATED THAT THE PERIOD OF ACCELERATION BRIEFLY OCCURRED THEN THE VEHICLE RESUMED OPERATING NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUSES FAILED IN THE TRANSMISSION (TCN). THE VEHICLE WAS REPAIRED. MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

7/17/2015

WENT TO PULL INTO A PARKING SPOT, HIT THE BRAKE, THE CAR SPED UP HITTING ANOTHER PARKED CAR. I HAD A PROBLEM YESTERDAY, PUT CAR IN CRUISE CONTROL(50 MPH) ON THE HIGHWAY, WENT TO BRAKE TO TURN, CRUISE CONTROL WOULD NOT DISCONNECT, HAD TO SHUT THE SYSTEM OFF MANUALLY. SIMILAR PERIODIC PROBLEMS IN THE PAST.

2/10/2018

TL* THE CONTACT OWNS A 2015 CADILLAC CTS. THE CONTACT STATED THAT VARIOUS WARNING LIGHTS ILLUMINATED AND THE VEHICLE ACCELERATED FROM 35 TO 45 MPH INDEPENDENTLY. THE CONTACT STATED THAT THE PERIOD OF ACCELERATION BRIEFLY OCCURRED THEN THE VEHICLE RESUMED OPERATING NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUSES FAILED IN THE TRANSMISSION (TCN). THE VEHICLE WAS REPAIRED. MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

7/17/2015

APRIL 4, 2018 TO WHOM IT MAY CONCERN: THIS IS MY RECOLLECTION AT DISCOVERING THAT MY CADILLAC CTS 2015 GOT ON FIRE AT MY FRIENDS HOME IN SHELBY MICHIGAN ON MARCH 25TH, 2018. ON MARCH 24TH MY WIFE (LOURDES ROBLES) AND I ARRIVED AT OUR FRIENDS HOME AT 48307 RED OAK IN SHELBY MICHIGAN TO CELEBRATE OUR FRIENDS BIRTHDAY. AT THE PARTY THERE WERE APPROXIMATELY 10 COUPLES FROM WHOM 5 WHERE STILL THERE AND WITNESSED THE EVENT. THE MAJORITY OF THEM WORK FOR THE AUTO INDUSTRY AND SOME ARE GENERAL MOTORS EMPLOYEES, INCLUDING ARTEMIO CORTEZ WHO IS A GLOBAL BUSINESS DIRECTOR FOR GM. AT 2:20 AM WE WHERE PREPARING TO LEAVE AND I USED THE ONSTAR APPLICATION TO REMOTELY TURN ON THE VEHICLE SO IT WOULD WARM UP BEFORE LEAVING. AFTER SAYING GOODBYE TO OUR FRIENDS AT 2:32 AM (ACCORDING TO THE MOTION CAMERA) WE ARE WALKING OUT OF THE HOME AND IMMEDIATELY NOTICED THAT MY CADILLAC WAS ON FLAMES. I COULDN'T BELIEVE THE CAR WAS ON FIRE AND I RAN TOWARDS THE CAR UNTIL I NOTICED THAT THE FLAMES INSIDE THE VEHICLE WERE OVERWHELMING. I ASKED MY WIFE TO INFORM OUR FRIENDS AND HAVE THEM MOVE THE 2 CARS NEAR OUR CAR: A FORD FIESTA IN THE FRONT AND A CADILLAC XT5 IN THE BACK. MY WIFE NOCKED ON THE DOOR AND TOLD OUR FRIEND TO TELL THE REST OF THE GROUP SO THEY COULD MOVE THE VEHICLES. AT THE SAME TIME I WAS MAKING MY FIRST CALL TO 911 (2:33 AM) FOLLOWED BY A SECOND CALL AT 2:38 AM. THE OWNER OF THE CADILLAC XT5 MOVED HIS CAR TO A SAFE PLACE IN FRONT OF THE HOUSE, THE OWNER OF THE FORD FIESTA DIDN'T MOVE THE CAR TO PREVENT ANY ONE FROM GETTING INJURED. THE FIRE TRUCK ARRIVED AT 2:43 AM ACCORDING TO THE COPY OF THE REPORT. *TT *CN

4/6/2018

ENGINE SOUNDS LIKE A TRUCK, WHILE DRIVING. JUST PURCHASED THE VEHICLE. 30,000 MILES ON ODOMETER.

4/24/2020

The vacuum pump failed and caused catastrophic engine failure. The vacuum pump was constructed with substandard design and the composition of the parts within the vacuum pumps internal components. The vacuum pump is an integral part of the emissions system, the braking system and the engine. This is not an isolated incident as the replacement vacuum pump, even if replaced, will fail again. The pump should have been designed with a shear pin so the engine camshaft would not have been destroyed.

7/13/2022

The contact owns a 2015 Cadillac CTS. The contact stated that while driving at various speeds, an abnormal rattling sound was coming from the rear end of the vehicle without warning. The contact had taken the vehicle to a dealer where they diagnosed the failure as a leak in the rear differential. The contact was initially informed that the repair would be covered under warranty; however, a few days later, the contact was informed otherwise. He was then informed that the vehicle would not be covered under warranty and was given an estimate for repair. The manufacturer was also notified of the failure and provided a case number. The vehicle had yet to be repaired. The failure mileage was approximately 80,000.

2/22/2022

The contact owns a 2015 Cadillac CTS. The contact stated while driving at various speeds, there was an abnormal grinding sound coming from the rear end of the vehicle. The contact also became aware of an abnormal sound near the brake pads; however, the contact stated that the sound was not coming from the brake pads. No warning lights were illuminated. The vehicle was diagnosed by an independent mechanic who determined that the differential needed to be replaced. The vehicle was not repaired. The contact related to the failure to NHTSA Campaign Number: 20V038000 (Power Train); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 157,000.

5/28/2024

WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION, LEFT OR RIGHT, OF THE VEHICLE, THERE IS A LOUD METAL-ON-METAL NOISE. THE VEHICLE HAS BEEN TAKEN TWICE TO MCGUIRE CADILLAC WHERE I WAS TOLD THAT THERE WAS "NO FIX AT THIS TIME." I HAVE CONTACTED CADILLAC HEADQUARTERS NUMEROUS TIMES AND, UNFORTUNATELY, NO ASSISTANCE HAS BEEN GIVEN. ON DECEMBER 30, 2015, WHILE DRIVING 60 MPH ON THE RIGHT LANE OF A HIGHWAY, I SUDDENLY LOST CONTROL OF THE VEHICLE AND THE VEHICLE VEERED ACROSS TO THE LEFT ACROSS THREE LANES ON THE HIGHWAY. THE VEHICLE DID A 360 COMING TO REST FACING ONCOMING TRAFFIC WHERE I HAD NO CONTROL OF THE BRAKE OR GAS PEDALS IN THE VEHICLE. AFTER COMING TO A HALT, I WAS THEN ABLE TO GAIN CONTROL OF THE VEHICLE. IT WAS A VERY SCARY SITUATION.

1/1/2016

The primary issue with the vehicle is the failure of the front transmission pump seal (part #24225543) and the torque converter seal ( part #242337534 ) which caused a significant transmission fluid leak. THe original repair of the torque converter seal was done in Jan 2024 by Andrews Cadillac In Mt Juliet Tn. Failure to properly repair the torque converter seal led to internal damage within the transmission, resulting in the need for a full transmission replacement. THe front pump seal was not replaced as recommended by the service repair manual at the time of the torque converter seal replacement. The faulty component is available for inspection upon request. The safety of myself and others was put at risk due to the vehicle's hesitation to accelerate after stopping, a direct consequence of the low transmission fluid. This hesitation causes a sudden loss of power while driving, increasing the likelihood of an accident. THere is a delay and then a hard shift when off , a significant bump when shifting from first to second gear and when I stop it feels like I've been rear ended by another car. The issue has been confirmed by multiple service centers, including Parker Cadillac, ORR Cadillac, and Christian Brothers Automotive, all of which identified the transmission pump seal as the source of the leak and the resulting damage to the transmission. Additionally, Christian Brothers Automotive found that the torque converter seal was also leaking, further contributing to the vehicle's transmission problems. Despite efforts to have GM engineers inspect the vehicle at ORR Cadillac, they declined. However, Christian Brothers Automotive has provided a thorough inspection and diagnostic of the .There were no warning lamps or error codes indicating the issue, as it was a mechanical failure rather than an electronic one. The symptoms became apparent when the vehicle began hesitating after coming to a stop, and a transmission fluid leak was discovered during the inspection​

9/22/2024

WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION, LEFT OR RIGHT, OF THE VEHICLE, THERE IS A LOUD METAL-ON-METAL NOISE. THE VEHICLE HAS BEEN TAKEN TWICE TO MCGUIRE CADILLAC WHERE I WAS TOLD THAT THERE WAS "NO FIX AT THIS TIME." I HAVE CONTACTED CADILLAC HEADQUARTERS NUMEROUS TIMES AND, UNFORTUNATELY, NO ASSISTANCE HAS BEEN GIVEN. ON DECEMBER 30, 2015, WHILE DRIVING 60 MPH ON THE RIGHT LANE OF A HIGHWAY, I SUDDENLY LOST CONTROL OF THE VEHICLE AND THE VEHICLE VEERED ACROSS TO THE LEFT ACROSS THREE LANES ON THE HIGHWAY. THE VEHICLE DID A 360 COMING TO REST FACING ONCOMING TRAFFIC WHERE I HAD NO CONTROL OF THE BRAKE OR GAS PEDALS IN THE VEHICLE. AFTER COMING TO A HALT, I WAS THEN ABLE TO GAIN CONTROL OF THE VEHICLE. IT WAS A VERY SCARY SITUATION.

1/1/2016

SAFETY HAZARD: DEFECTIVE PIRELLI TIRES; PZERO NERO; WITHIN A TIMEFRAME OF ONLY 15K MILES 5 PZERRO NERO TIRES NEEDED REPLACING DUE TO TIRE PULLING AWAY FROM RIM, THEN BULGING AND FINAL SIDEWALL WOULD BLOW OUT. REGARDLESS, IF THE CAR IS IN MOTION OR STATIONARY THIS WILL OCCUR WITH EACH TIRE. FIRST 3 TIRES WERE COVERED UNDER THE EXTENDED WARRANTY THAT I PURCHASE WITH PIRELLI. TIRE 4 & 5 WAS REJECTED TO BE REPLACED BY PIRELLI UNTIL THE TIRES ACTUALLY BLOW OUT. TWO VERY LARGE BULGES IN THE FRONT & REAR DRIVERS SIDE TIRES. MY CAR WAS AT THE DEALERSHIP FOR SERVICE (CUE WAS REPLACED MALFUNCTIONED) AND I WAS NOTIFIED THAT PIRELLI REJECTED REPLACING THE TIRES EVEN THOUGH I PURCHASED THE WARRANTY. I REFUSED TO DRIVE THE CAR OUT OF THE DEALERSHIP WITH 2 TWO TIRES THAT HAVE A BULGE AT THE SIDEWALL READY TO BLOW OUT AT ANYTIME. THE DEALERSHIP PROVIDED ME A LOANER CAR WHILE I FILED A COMPLAINT WITH GM CONCERNING THESE DEFECTIVE TIRES THAT ARE ON THESE CADILLAC'S. GM'S CUSTOMER SERVICE TEAM IS MANAGED POORLY TO SAY THE LEAST. I GOT A CASE# 8-3230449470 AND I WAS TOLD THERE WILL BE RESOLUTION WITHIN 48 HRS, THAT WAS ON AUG 31, 2017. IT IS NOW SEPT 7, 2017 AND I HAVE NOT HEARD FROM THE TEAM AND IT IS NOT RESOLVED. MY CAR STILL REMAINS AT THE DEALERSHIP UNABLE TO DRIVE. SINCE I DID NOT RECEIVE ANY SERVICE FROM THE CUSTOMER SERVICE TEAM I RAISED THE ISSUE TO THE GM EXECUTIVE SERVICE TEAM. ANOTHER CASE# 8-3253040006. I ADVISE THE TEAM OF THE SAFETY HAZARD OF THESE TIRES. I WILL NOT ENDANGER ANY OF MY PASSENGERS OR ANYONE ON THE ROAD WITH THESE DEFECTIVE TIRES THAT WILL BLOW WITH LESS THAN 3K ON THEM. I HAVE RESEARCHED THESE TIRES AND CUSTOMER COMPLAINTS ALL OVER THE INTERNET. INNOCENT PEOPLE ARE DRIVING ON THESE TIRES ON THE EXPRESSWAY GOING 85 MPH NOT KNOWING THAT A TIRE OR TIRES WILL HAVE A SIDEWALL BLOW OUT. I HAVE TAKEN A STAND WITH GM BY NOT DRIVING MY CAR.PLEASE RESEAR

9/7/2017

WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION, LEFT OR RIGHT, OF THE VEHICLE, THERE IS A LOUD METAL-ON-METAL NOISE. THE VEHICLE HAS BEEN TAKEN TWICE TO MCGUIRE CADILLAC WHERE I WAS TOLD THAT THERE WAS "NO FIX AT THIS TIME." I HAVE CONTACTED CADILLAC HEADQUARTERS NUMEROUS TIMES AND, UNFORTUNATELY, NO ASSISTANCE HAS BEEN GIVEN. ON DECEMBER 30, 2015, WHILE DRIVING 60 MPH ON THE RIGHT LANE OF A HIGHWAY, I SUDDENLY LOST CONTROL OF THE VEHICLE AND THE VEHICLE VEERED ACROSS TO THE LEFT ACROSS THREE LANES ON THE HIGHWAY. THE VEHICLE DID A 360 COMING TO REST FACING ONCOMING TRAFFIC WHERE I HAD NO CONTROL OF THE BRAKE OR GAS PEDALS IN THE VEHICLE. AFTER COMING TO A HALT, I WAS THEN ABLE TO GAIN CONTROL OF THE VEHICLE. IT WAS A VERY SCARY SITUATION.

1/1/2016

MY CAR WAS PARKED ON A NEIGHBORHOOD ROAD. I USED MY REMOTE START AND WHEN I WALKED OUT THE DOOR WITH MY 14 MONTH OLD SON ONLY 3-4 MINUTES LATER, MY CAR WAS ALREADY ON FIRE. I COULD SEE THE FLAMES THROUGH THE WINDOWS AND WITHIN MINUTES THE CAR WAS FILLED WITH BLACK SMOKE. THE BACK DRIVER SIDE WINDOW HAD BUSTED AND THE INTERIOR WAS COMPLETELY ENGULFED IN FLAMES. THE FIRE INVESTIGATOR DEEMED THE HEATED SEATS AS THE CAUSE OF THE FIRE AND BELIEVE IT WAS DUE TO A SHORT IN THE WIRING. MY CAR IS A TOTAL LOSS.

2/16/2018

APRIL 4, 2018 TO WHOM IT MAY CONCERN: THIS IS MY RECOLLECTION AT DISCOVERING THAT MY CADILLAC CTS 2015 GOT ON FIRE AT MY FRIENDS HOME IN SHELBY MICHIGAN ON MARCH 25TH, 2018. ON MARCH 24TH MY WIFE (LOURDES ROBLES) AND I ARRIVED AT OUR FRIENDS HOME AT 48307 RED OAK IN SHELBY MICHIGAN TO CELEBRATE OUR FRIENDS BIRTHDAY. AT THE PARTY THERE WERE APPROXIMATELY 10 COUPLES FROM WHOM 5 WHERE STILL THERE AND WITNESSED THE EVENT. THE MAJORITY OF THEM WORK FOR THE AUTO INDUSTRY AND SOME ARE GENERAL MOTORS EMPLOYEES, INCLUDING ARTEMIO CORTEZ WHO IS A GLOBAL BUSINESS DIRECTOR FOR GM. AT 2:20 AM WE WHERE PREPARING TO LEAVE AND I USED THE ONSTAR APPLICATION TO REMOTELY TURN ON THE VEHICLE SO IT WOULD WARM UP BEFORE LEAVING. AFTER SAYING GOODBYE TO OUR FRIENDS AT 2:32 AM (ACCORDING TO THE MOTION CAMERA) WE ARE WALKING OUT OF THE HOME AND IMMEDIATELY NOTICED THAT MY CADILLAC WAS ON FLAMES. I COULDN'T BELIEVE THE CAR WAS ON FIRE AND I RAN TOWARDS THE CAR UNTIL I NOTICED THAT THE FLAMES INSIDE THE VEHICLE WERE OVERWHELMING. I ASKED MY WIFE TO INFORM OUR FRIENDS AND HAVE THEM MOVE THE 2 CARS NEAR OUR CAR: A FORD FIESTA IN THE FRONT AND A CADILLAC XT5 IN THE BACK. MY WIFE NOCKED ON THE DOOR AND TOLD OUR FRIEND TO TELL THE REST OF THE GROUP SO THEY COULD MOVE THE VEHICLES. AT THE SAME TIME I WAS MAKING MY FIRST CALL TO 911 (2:33 AM) FOLLOWED BY A SECOND CALL AT 2:38 AM. THE OWNER OF THE CADILLAC XT5 MOVED HIS CAR TO A SAFE PLACE IN FRONT OF THE HOUSE, THE OWNER OF THE FORD FIESTA DIDN'T MOVE THE CAR TO PREVENT ANY ONE FROM GETTING INJURED. THE FIRE TRUCK ARRIVED AT 2:43 AM ACCORDING TO THE COPY OF THE REPORT. *TT *CN

4/6/2018

Brake light system failed and had to be replaced. Infotainment screen failure.

1/20/2022

I purchased a Cadillac CTS 3.6, Performance Model, in late 2015 with Pirelli 245/40 R18 Pzero Run Flats as OEM tires. I replaced those tires with the exact same Pzero tires in February, 2019, after 35,250 miles on the OEM tires. I never had a problem with the OEM tires, and expected a similar driving experience and performance from the replacement Pzeros. To my surprise, the experience from the new replacement tires was completely different from the originals. I complained to the dealer on numerous occasions about the way the replacement tires rode and performed. I had the dealer re-check the front end alignment. I complained to the dealer that the tires lost air pressure to the extent of two psi per week. I complained to the dealer that the tires, as opposed to the driver, steered the car. I was at the Cadillac dealership on December 31, 2021, for a typical oil change and asked the dealer to check the front end alignment. At the time, the car had 48,458 miles on the odometer, and to my surprise, the dealer advised that there was no point in rotating and balancing the tires, or checking the alignment, because the wear on the tires was to the point of being dangerous to drive. Thus with 12,923 miles on these replacement tires, they needed replacement. I immediately complained to he tire dealer about the premature wear of the Pzero tires, They examined the tires, and agreed that there was obviously a defect resulting in the premature wear, and would file a claim with Pirelli on my behalf. I’ve heard nothing from them to date. As evidenced by the above information, please consider this a claim on my behalf, for tire defects in the Pzero tires, causing dangerous driving conditions, and premature wear shortening the life of the tires. The remaining life of the Pzero tires, the mileage shortened by the defects, amounts to $xxx, prorated, and herewith being claimed. THIS IS AN EXCERPT FROM A LETTER TO PIRELLI N.A. FURTHER INFO CAN BE FURNISHED ON REQUEST.

3/8/2022

2015 CADILLAC CTS. CONSUMER STATED THAT THE EXHAUST WAS DAMAGED WHILE HAVING A SAFETY RECALL N192279370 REPAIRED.

5/20/2022

The CUE system is variably unresponsive/frozen. Cannot turn on heat, cannot turn on navigation. Situation is distracting as driving and trying to touch the screen to turn on heat in winter, or to receive navigation information when highway shut down and detour was not yet posted. Nearly caused an accident. Dealer confirmed that system is broken. No one else has inspected the system. System never worked properly and had many glitches when vehicle purchased new.

8/10/2022

The contact owns a 2015 Cadillac CTS. The contact stated that while driving approximately 40 MPH and attempting to stop, the braking system malfunctioned, and the brake pedal became very difficult to depress. The failure almost caused the contact to lose control of the vehicle and crash. The vehicle was turned off and restarted and the “Brake Assist" message was displayed. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the vacuum pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was also notified of the failure. The failure mileage was 74,000.

12/15/2022

The car was taken to Hutchinson dealership in Macon Georgia, to have the oil changed and when I went to pick up the car the Cue Screen was cracked. I asked being the car was in their possession they should be liable for the repairs. They told me that there was nothing they can do because there was no Warranty. I asked why would the car need a Warranty in there possession. It's been two year and i can't pay to have it repaired. I'm [XXX] and can't afford to have it repaired. Very sad.....

10/16/2024