2022 Cadillac CT5 Owner Complaints
Complaint Summary
The 2022 Cadillac CT5 has 7 reported complaints.
- Top issues involve air bags and service brakes.
Reliability Score
Reliability Score
Based on 7 complaints
Most Frequent Issues
AIR BAGS
2 28.6%
SERVICE BRAKES
1 14.3%
STEERING:STEERING WHEEL /HANDLE BAR:HAND HEATER/COOLER
1 14.3%
TIRES:TREAD/BELT
1 14.3%
WHEELS
1 14.3%
Quick Insights
The top category is AIR BAGS, accounting for 28.6% of all complaints.
Owners have reported issues across 6 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
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What owners keep reporting on the 2022 Cadillac CT5
The 2022 Cadillac CT5 has 7 owner complaints in this dataset. AIR BAGS is the most common complaint category, representing about 29% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2022 Cadillac CT5 are AIR BAGS (2), SERVICE BRAKES (1), STEERING:STEERING WHEEL /HANDLE BAR:HAND HEATER/COOLER (1).
Are these complaints a serious red flag?
Potentially. 4 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2022 Cadillac CT5?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 6 of 6 systems
AIR BAGS
2 Reports29% of totalPreviewing the first 2 complaint summaries.
Received message on dashboard 'Service Safety Restraint System'. Dealership says that airbag needs to be replaced and it is not safe to drive the car. Manufacture of the car does not have the part and cannot repair the car. No timeframe on when the car can be repaired was given. GM is already under investigation for this same exact issue from 2021 where 15 collisions resulted in airbags not deploying.
7/20/2022
The contact owns a 2022 Cadillac CT5. The contact stated that while driving at an undisclosed speed, the Service Restraint System message was displayed. The vehicle was taken to the dealer where it was diagnosed that the driver's side air bag sensor needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 3,500.
9/30/2022
SERVICE BRAKES
1 Report14% of totalPreviewing the first 1 complaint summaries.
I purchased vehicle on 7/28/22 from Bayview Cadillac in Fort Lauderdale, Florida. On August 2, 2022, I noticed that my brakes were making a loud, harsh, scraping noise when coming to a full stop. Brakes also felt like they were going to lock up or stutter. On August 3, 2022, I brought the car back to the dealership to be serviced. On August 4, 2022, dealership told me that GM and Brembo (brake manufacturer) KNEW of this issue and were working on a bulletin to fix issue but that the bulletin would not be issued until late 2022 or early 2023. GM refused to take back vehicle in this dangerous condition with faulty brakes. Apparently ALL Brembo brakes across many different car manufacturers are having same issue. GM states it is "not a safety concern", however, the brakes are clearly faulty and dangerous. NHTSA should investigate this issue before someone is really hurt or dead.
8/9/2022
STEERING:STEERING WHEEL /HANDLE BAR:HAND HEATER/COOLER
1 Report14% of totalPreviewing the first 1 complaint summaries.
2022 CADILLAC CT5. CONSUMER WRITES IN REGARD TO SHORTAGE OF COMPUTER CHIPS FOR VEHICLES HEATED STEERING WHEEL.
1/30/2023
TIRES:TREAD/BELT
1 Report14% of totalPreviewing the first 1 complaint summaries.
See attached document for complaint
3/12/2024
WHEELS
1 Report14% of totalPreviewing the first 1 complaint summaries.
The front wheels are locking up sometimes when either hitting a bump in the road or just out of the blue while driving. The auto braking will engage quickly and then shut off.
3/18/2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
1 Report14% of totalPreviewing the first 1 complaint summaries.
The front wheels are locking up sometimes when either hitting a bump in the road or just out of the blue while driving. The auto braking will engage quickly and then shut off.
3/18/2025
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2022 Cadillac CT5?
Are complaints about the 2022 Cadillac CT5 a serious warning sign?
How should buyers use complaint data for the 2022 Cadillac CT5?
Are complaints about the 2022 Cadillac CT5 severe?
Complaint list entries are sourced from owner-submitted NHTSA ODI records.
Cadillac CT5: How should complaint data influence buying decisions?
Carfocal links complaint data directly to recall and maintenance routes for the same model year.
- Complaint entries
- 7
- Top-topic view
- 5 grouped topics shown
- Primary source
- NHTSA ODI owner complaint records
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