2019 Acura TLX Owner Complaints

I LIVE IN COLORADO AND USE PADDLE DOWN SHIFT TO GEAR DOWN FOR SLOWING ON DECLINES. WHEN I DO THAT, THE CAR ACELERARES FOR A FEW SECONDS BEFORE SLOWING DOWN. THIS IS A VERY DANGEROUS SITUATION BECAUSE YOU BELIEVE YOU ARE SLOWING TO AVOID RUNNING INTO THE CAR IN FRONT AND INSTEAD YOU INCREASING SPEED TOWARD THE BACK OF THE CAR IN FRONT. ACURA CUSTOMER SERVICE SAY THAT IS THE WAY THE CAR IS DESIGNED, BUT DOES NOT DEFEND THE LOGIC OF THAT DESIGN. I CAN NOT BELIEVE THAT THIS HAS NOT CAUSED SERIOUS SITUATIONS AND ACCIDENTS.

4/24/2019

MY CAR STALLED FOR THE SECOND TIME ON JUNE 12, 2019. FIRST TIME WAS MARCH 31, 2019. SINCE I ALREADY GOT THE RECALL NOTICE (NHTSA RECALL 19V-060) BEFORE THE FIRST TIME, I TOOK IT TO THE DEALER AND THEY SAID THEY FIXED THE ISSUE BY DOING A SOFTWARE UPDATE. HOWEVER, EVEN AFTER THE SOFTWARE UPDATE, IT STALLED AGAIN ON JUNE 12TH, 2019. IT LOOKS LIKE EITHER A NEW ISSUE OR THEIR SOFTWARE UPDATE DID NOT FIX IT. THERE IS ALSO A POSSIBILITY OF THE UPDATED SOFTWARE HAVING NEW BUGS. IN MY CAR, THE ISSUE COULD BE WITH THE COMPUTER, OR OTHER ELECTRONICS OR MECHANICAL DEFECTS WHICH ACURA HAS NOT BEEN ABLE TO FIND OUT DURING MY SEVERAL VISITS TO THEIR SERVICE. THIS IS BECAUSE MOST OR ALL FEATURES OF THE CAR HAVE BEEN MALFUNCTIONING EVERSINCE I LEASED IT. ANOTHER BIG ISSUE IS, APPARENTLY, THE CAR COMPUTER DID NOT RECORD THE STALLING THAT HAPPENED ON MARCH 31ST. THEREFORE, IT LOOKS LIKE MY CAR HAS A BIGGER ISSUE THAN JUST SOFTWARE. THE CAR (2019 ACURA TLX) HAS NUMEROUS ISSUES EVER SINCE I LEASED IT IN SEPTEMBER 2018 AND THEY ALL CONTINUE. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AND NONE OF THE ISSUES HAD BEEN FIXED. ALL FEATURES ON THE CAR MALFUNCTION AND CAUSE DISTRACTION WHILE DRIVING. THE SAFETY FEATURES NOT ONLY DON'T SERVE THE PURPOSE OF SAFETY, BUT MALFUNCTION INSTEAD CAUSING DISTRACTION AND ARE VERY UNSAFE. THE CAR WOULD HAVE BEEN SAFER WITHOUT THESE MALFUNCTIONING SAFETY FEATURES. ACURA HAS NOT FIXED ANY OF THESE MALFUNCTIONS, ALTHOUGH I HAVE VISITED THE DEALER SEVERAL TIMES. TO TOP THAT THE CAR STALLED TWICE WHICH IS EVEN MORE SERIOUS. ALTHOUGH, MY APPOINTMENT IS FOR 6/24/19 (I COULD NOT GET AN EARLIER ONE SINCE THEY DON'T SEEM TO TAKE IT SERIOUSLY), THE CUSTOMER SERVICE REP CALLED ME A FEW DAYS AFTER SCHEDULING IT AND SAID SHE DID NOT EXPECT IT TO HELP. I WILL STILL KEEP THE APPOINTMENT, EVEN THOUGH THE REP INDICATED THIS STALLING WILL BE DISMISSED AS NOTHING.

6/23/2019

2019 ACURA TLX 2.4L. PURCHASED BRAND NEW LESS THAN A MONTH AGO WITH LESS THAN 900 MILES ON THE VEHICLE. SUDDEN EMISSIONS PROBLEM AND PARKING BRAKE CHECK ENGINE LIGHTS FLASHING AFTER VEHICLE HAS BEEN SITTING/PARKED. THIS HAS HAPPENED REPEATEDLY AND SEEMS TO BE A KNOWN PROBLEM TO ACURA WHICH THE DEALER DOES NOT KNOW HOW TO REPAIR. WHEN DEALER CHECKS PROBLEM IT SHOWS A PROBLEM CODE INDICATING EMISSIONS LEAK BUT AFTER TESTING NOTHING CAN BE FOUND.

7/25/2019

ACURA TLX, 2019, FUEL SYSTEM FAILED, SHIFTED GEARS ON ITS OWN AND I HAD TO IMMEDIATELY DIE TO SAFETY CONCERNS. THIS ISSUE FIRST APPEARS IN SEPTEMBER 2019, WITH 5K MILES. OK NOVEMBER 10,2019, TLX DISPLAY BOARDS FOR (NAVIGATION AND TEMPERATURE ADJUSTMENTS, USE OF PHONE AND RADIO WOULD CYCLE DOWN ON IT OWN. THIS HAPPENED REPEATEDLY WHILE THE CAR IS IN DRIVE OR PARK. IT CAUSES A HUGE DISTRACTION WHILE DRIVING OR GOING INTO REVERSE BECAUSE YOU CANNOT UTILIZE YOUR BACK-UP CAMERA, ADJUST THE TEMPERATURE AND CAUSE A MAJOR DISTRACTION WHILE DRIVING. I'VE REPORTED THE ISSUE TO ACURA ADVISED ME ON WHAT STEPS I SHOULD TAKE TO SELF DIAGNOSE THIS. THIS AUTOMOBILE IS NOT SAFE TO DRIVE. THE DEALERSHIP HAS PROVIDED LITTLE TO NO UPDATES ON WHAT EXACTLY IS WRONG AND THE AUTOMOBILE HAS BEEN IN THEIR POSSESSION FOR OVER A WEEK.

11/22/2019

The contact owns a 2019 Acura TLX. The contact stated that while driving 40 MPH, the parking assist fault warning light illuminated, and the emergency automatic braking system engaged. The contact attempted to turn off and restart the vehicle however, the vehicle failed to engage properly. The contact waited for approximately 2 hours after contacting a towing company to tow her vehicle. The vehicle resumed normal operation. The contact mentioned that the gear failed to shift from drive to reverse. The vehicle was taken to the dealer where it was diagnosed that the fuel fuller system was faulty and needed to be replaced. The vehicle was repaired however, the failure recurred two additional times. The contact mentioned that she received notification of NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline) in July and had the recall repair performed. The failure mileage was approximately 10,000.

8/23/2021

The contact owns a 2019 Acura TLX. The contact received notification of HTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that the parts were not yet available. The contact stated that while driving the vehicle, the RPM dropped, and the vehicle lost motive power. The check engine warning light was illuminated. The failure occurred without warning. The vehicle was taken to the dealer and was diagnosed as a failure with the fuel filler pipe. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the dealer, and it was diagnosed as a failure with the fuel filler pipe. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 40,000. Parts distribution disconnect.

3/13/2024

VEHICLE TURNS ITSELF OFF AFTER BACKING IN AND SITTING IDLE FOR 30 - 60 SECONDS

9/16/2019

ACURA TLX, 2019, FUEL SYSTEM FAILED, SHIFTED GEARS ON ITS OWN AND I HAD TO IMMEDIATELY DIE TO SAFETY CONCERNS. THIS ISSUE FIRST APPEARS IN SEPTEMBER 2019, WITH 5K MILES. OK NOVEMBER 10,2019, TLX DISPLAY BOARDS FOR (NAVIGATION AND TEMPERATURE ADJUSTMENTS, USE OF PHONE AND RADIO WOULD CYCLE DOWN ON IT OWN. THIS HAPPENED REPEATEDLY WHILE THE CAR IS IN DRIVE OR PARK. IT CAUSES A HUGE DISTRACTION WHILE DRIVING OR GOING INTO REVERSE BECAUSE YOU CANNOT UTILIZE YOUR BACK-UP CAMERA, ADJUST THE TEMPERATURE AND CAUSE A MAJOR DISTRACTION WHILE DRIVING. I'VE REPORTED THE ISSUE TO ACURA ADVISED ME ON WHAT STEPS I SHOULD TAKE TO SELF DIAGNOSE THIS. THIS AUTOMOBILE IS NOT SAFE TO DRIVE. THE DEALERSHIP HAS PROVIDED LITTLE TO NO UPDATES ON WHAT EXACTLY IS WRONG AND THE AUTOMOBILE HAS BEEN IN THEIR POSSESSION FOR OVER A WEEK.

11/22/2019

The contact owned a 2019 Acura TLX. The contact stated while driving approximately 65 MPH, the contact was hearing an abnormal ticking noise. The contact stated the check engine warning was illuminated and the fuel gauge showed a decrease in fuel level. The contact stated she observed that black smoke was emitted from under the hood and the rear of the vehicle. The contact pulled off of the highway. The contact stated that the vehicle was vibrating as she pulled over, she stopped the vehicle and exited due to smoke entering the passenger cabin. The contact said she had turned the vehicle off and she observed the smoke appeared to diminish, however, she noticed that there was a leak coming from the engine compartment and the liquid from the leak had ignited and another fire had started. The contact stated that the liquid fire had stopped combusting and as she approached the vehicle to retrieve personal items, the vehicle burst into flames at the engine compartment. The fire department and the police arrived. The fire department extinguished the flames with water. The police filed a report. The vehicle was towed to an impound lot. The contact stated that her insurance provider declared the vehicle a total loss. The contact stated that before the engine fire she had taken the vehicle to a dealer who had diagnosed a failure for a similar abnormal ticking sound and had replaced the engine. The contact stated that the vehicle fire had occurred one week after the engine had been replaced. The contact stated that she had researched online and related the failure and subsequent fire to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.

1/11/2024

The contact owns a 2019 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and advised the contact to call the dealer. The contact had not experienced a failure. Parts distribution disconnect.

6/7/2024

MY CAR STALLED FOR THE SECOND TIME ON JUNE 12, 2019. FIRST TIME WAS MARCH 31, 2019. SINCE I ALREADY GOT THE RECALL NOTICE (NHTSA RECALL 19V-060) BEFORE THE FIRST TIME, I TOOK IT TO THE DEALER AND THEY SAID THEY FIXED THE ISSUE BY DOING A SOFTWARE UPDATE. HOWEVER, EVEN AFTER THE SOFTWARE UPDATE, IT STALLED AGAIN ON JUNE 12TH, 2019. IT LOOKS LIKE EITHER A NEW ISSUE OR THEIR SOFTWARE UPDATE DID NOT FIX IT. THERE IS ALSO A POSSIBILITY OF THE UPDATED SOFTWARE HAVING NEW BUGS. IN MY CAR, THE ISSUE COULD BE WITH THE COMPUTER, OR OTHER ELECTRONICS OR MECHANICAL DEFECTS WHICH ACURA HAS NOT BEEN ABLE TO FIND OUT DURING MY SEVERAL VISITS TO THEIR SERVICE. THIS IS BECAUSE MOST OR ALL FEATURES OF THE CAR HAVE BEEN MALFUNCTIONING EVERSINCE I LEASED IT. ANOTHER BIG ISSUE IS, APPARENTLY, THE CAR COMPUTER DID NOT RECORD THE STALLING THAT HAPPENED ON MARCH 31ST. THEREFORE, IT LOOKS LIKE MY CAR HAS A BIGGER ISSUE THAN JUST SOFTWARE. THE CAR (2019 ACURA TLX) HAS NUMEROUS ISSUES EVER SINCE I LEASED IT IN SEPTEMBER 2018 AND THEY ALL CONTINUE. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AND NONE OF THE ISSUES HAD BEEN FIXED. ALL FEATURES ON THE CAR MALFUNCTION AND CAUSE DISTRACTION WHILE DRIVING. THE SAFETY FEATURES NOT ONLY DON'T SERVE THE PURPOSE OF SAFETY, BUT MALFUNCTION INSTEAD CAUSING DISTRACTION AND ARE VERY UNSAFE. THE CAR WOULD HAVE BEEN SAFER WITHOUT THESE MALFUNCTIONING SAFETY FEATURES. ACURA HAS NOT FIXED ANY OF THESE MALFUNCTIONS, ALTHOUGH I HAVE VISITED THE DEALER SEVERAL TIMES. TO TOP THAT THE CAR STALLED TWICE WHICH IS EVEN MORE SERIOUS. ALTHOUGH, MY APPOINTMENT IS FOR 6/24/19 (I COULD NOT GET AN EARLIER ONE SINCE THEY DON'T SEEM TO TAKE IT SERIOUSLY), THE CUSTOMER SERVICE REP CALLED ME A FEW DAYS AFTER SCHEDULING IT AND SAID SHE DID NOT EXPECT IT TO HELP. I WILL STILL KEEP THE APPOINTMENT, EVEN THOUGH THE REP INDICATED THIS STALLING WILL BE DISMISSED AS NOTHING.

6/23/2019

Vehicle failed MD emissions inspection 3 times in a row because OBD computer could not communicate.

8/2/2022

I LIVE IN COLORADO AND USE PADDLE DOWN SHIFT TO GEAR DOWN FOR SLOWING ON DECLINES. WHEN I DO THAT, THE CAR ACELERARES FOR A FEW SECONDS BEFORE SLOWING DOWN. THIS IS A VERY DANGEROUS SITUATION BECAUSE YOU BELIEVE YOU ARE SLOWING TO AVOID RUNNING INTO THE CAR IN FRONT AND INSTEAD YOU INCREASING SPEED TOWARD THE BACK OF THE CAR IN FRONT. ACURA CUSTOMER SERVICE SAY THAT IS THE WAY THE CAR IS DESIGNED, BUT DOES NOT DEFEND THE LOGIC OF THAT DESIGN. I CAN NOT BELIEVE THAT THIS HAS NOT CAUSED SERIOUS SITUATIONS AND ACCIDENTS.

4/24/2019

MY CAR STALLED FOR THE SECOND TIME ON JUNE 12, 2019. FIRST TIME WAS MARCH 31, 2019. SINCE I ALREADY GOT THE RECALL NOTICE (NHTSA RECALL 19V-060) BEFORE THE FIRST TIME, I TOOK IT TO THE DEALER AND THEY SAID THEY FIXED THE ISSUE BY DOING A SOFTWARE UPDATE. HOWEVER, EVEN AFTER THE SOFTWARE UPDATE, IT STALLED AGAIN ON JUNE 12TH, 2019. IT LOOKS LIKE EITHER A NEW ISSUE OR THEIR SOFTWARE UPDATE DID NOT FIX IT. THERE IS ALSO A POSSIBILITY OF THE UPDATED SOFTWARE HAVING NEW BUGS. IN MY CAR, THE ISSUE COULD BE WITH THE COMPUTER, OR OTHER ELECTRONICS OR MECHANICAL DEFECTS WHICH ACURA HAS NOT BEEN ABLE TO FIND OUT DURING MY SEVERAL VISITS TO THEIR SERVICE. THIS IS BECAUSE MOST OR ALL FEATURES OF THE CAR HAVE BEEN MALFUNCTIONING EVERSINCE I LEASED IT. ANOTHER BIG ISSUE IS, APPARENTLY, THE CAR COMPUTER DID NOT RECORD THE STALLING THAT HAPPENED ON MARCH 31ST. THEREFORE, IT LOOKS LIKE MY CAR HAS A BIGGER ISSUE THAN JUST SOFTWARE. THE CAR (2019 ACURA TLX) HAS NUMEROUS ISSUES EVER SINCE I LEASED IT IN SEPTEMBER 2018 AND THEY ALL CONTINUE. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AND NONE OF THE ISSUES HAD BEEN FIXED. ALL FEATURES ON THE CAR MALFUNCTION AND CAUSE DISTRACTION WHILE DRIVING. THE SAFETY FEATURES NOT ONLY DON'T SERVE THE PURPOSE OF SAFETY, BUT MALFUNCTION INSTEAD CAUSING DISTRACTION AND ARE VERY UNSAFE. THE CAR WOULD HAVE BEEN SAFER WITHOUT THESE MALFUNCTIONING SAFETY FEATURES. ACURA HAS NOT FIXED ANY OF THESE MALFUNCTIONS, ALTHOUGH I HAVE VISITED THE DEALER SEVERAL TIMES. TO TOP THAT THE CAR STALLED TWICE WHICH IS EVEN MORE SERIOUS. ALTHOUGH, MY APPOINTMENT IS FOR 6/24/19 (I COULD NOT GET AN EARLIER ONE SINCE THEY DON'T SEEM TO TAKE IT SERIOUSLY), THE CUSTOMER SERVICE REP CALLED ME A FEW DAYS AFTER SCHEDULING IT AND SAID SHE DID NOT EXPECT IT TO HELP. I WILL STILL KEEP THE APPOINTMENT, EVEN THOUGH THE REP INDICATED THIS STALLING WILL BE DISMISSED AS NOTHING.

6/23/2019

THE CAR DID NOT BRAKE WHEN APPROACHING A STOPLIGHT. CRASHED INTO THE LAST CAR IN LINE. INVESTIGATION SHOWED I STARTED BRAKING AT 35 MPH FOR 7+ SECONDS, BEFORE THE CRASH. TWO LINES IN BOTH DIRECTIONS, THE SPEED LIMIT WAS 40 MPH.

12/7/2019

I WAS DRIVING ON A RESIDENTIAL STREET APPROX. 10 MPH AND TURNED INTO A DRIVEWAY. THERE WAS ANOTHER VEHICLE PARKED AHEAD. I STOPPED HARD ON MY BRAKES BUT MY CAR DIDN'T STOP AND HIT THE PARKED CAR. AS IT HAPPENED SO QUICKLY, I MUST HAVE TURNED THE STEERING WHEEL, CONTINUED TO PRESS ON THE BRAKES BUT ENDED UP ALSO HITTING A BUILDING.

12/30/2019

I LIVE IN COLORADO AND USE PADDLE DOWN SHIFT TO GEAR DOWN FOR SLOWING ON DECLINES. WHEN I DO THAT, THE CAR ACELERARES FOR A FEW SECONDS BEFORE SLOWING DOWN. THIS IS A VERY DANGEROUS SITUATION BECAUSE YOU BELIEVE YOU ARE SLOWING TO AVOID RUNNING INTO THE CAR IN FRONT AND INSTEAD YOU INCREASING SPEED TOWARD THE BACK OF THE CAR IN FRONT. ACURA CUSTOMER SERVICE SAY THAT IS THE WAY THE CAR IS DESIGNED, BUT DOES NOT DEFEND THE LOGIC OF THAT DESIGN. I CAN NOT BELIEVE THAT THIS HAS NOT CAUSED SERIOUS SITUATIONS AND ACCIDENTS.

4/24/2019

I WAS DRIVING ON A RESIDENTIAL STREET APPROX. 10 MPH AND TURNED INTO A DRIVEWAY. THERE WAS ANOTHER VEHICLE PARKED AHEAD. I STOPPED HARD ON MY BRAKES BUT MY CAR DIDN'T STOP AND HIT THE PARKED CAR. AS IT HAPPENED SO QUICKLY, I MUST HAVE TURNED THE STEERING WHEEL, CONTINUED TO PRESS ON THE BRAKES BUT ENDED UP ALSO HITTING A BUILDING.

12/30/2019

2019 Acura TLX 28k miles - was slowing pulling into a parking spot in a parking garage downtown San Diego. Suddenly the car had no brakes while pressing the brake pedal to the floor with no resistance from the brakes, the car start revving hard and accelerating very fast. I stopped by hitting a brick barrier. Steering wheel and knee airbags deployed. Fortunately I arrived at work early that day and did not hit anyone or any other cars. Our Insurance company USAA said they can not repair the car. The automatic emergency equipment did not kick in either. Acura was advised of the issue case number [XXX]. Fortunately my injuries were minor cuts and bruising but if this incident had happened somewhere else it could have resulted in loss of life. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

8/22/2024

Im not sure what fails but the car wont start after coming to a stop with the auto off function and almost caused an accident because when the light turned green i couldnt take off because the car didnt start up and the car behind me almost hit me. It has happened other times at stop signs and any other stop ive made. I have to press the button my self to start up again. I havent had it inspected because i havent had any time. There are no warning lights on

10/3/2025

TL* THE CONTACT OWNS A 2019 ACURA TLX. WHILE DRIVING 50 MPH, THE CONTACT HEARD AN ABNORMAL WIPING NOISE AND THE VEHICLE SHOOK VIOLENTLY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE SHAKING STOPPED WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO NAPLETON'S PALM BEACH ACURA (6870 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33411, (888) 980-7593) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 200.

8/27/2019

This car exhibits rumbling when goinin to a decreasing downward motion as if its trying to change gear but cant. coming home from a doctors appointment last month it was raining an coming up to the top of a very small hill and just as i hit the top at the point the shocks start to lift up I almost lost control. This is not the first time its happened. It usually happens in a decelerating turn. but I have tried to get appointments with Huntsville and nashvile dealerships. Hunstville had my appointment i waited for for 4 months and it was around june the 14th and they told me not to come in they were out of parts. So they had parts but ran out!

7/23/2024

THE CAR DID NOT BRAKE WHEN APPROACHING A STOPLIGHT. CRASHED INTO THE LAST CAR IN LINE. INVESTIGATION SHOWED I STARTED BRAKING AT 35 MPH FOR 7+ SECONDS, BEFORE THE CRASH. TWO LINES IN BOTH DIRECTIONS, THE SPEED LIMIT WAS 40 MPH.

12/7/2019

MY hood floats and rattles at freeway speeds. It is concerning in that other Honda vehicles also exhibit the same symptom and are now being recalled for hoods opening unexpectedly due to structure issues.

12/6/2021

The contact owns a 2019 Acura TLX. The contact stated while driving approximately 45-50 MPH, the vehicle inadvertently shifted into neutral causing the vehicle to slow down and stop in traffic. The contact was able to pull over and call a tow truck to take the vehicle to the dealer. The vehicle was not diagnosed or repaired. The contact stated that the emissions warning light was illuminated. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.

5/16/2022

It has camera issues where moisture or liquid can go inside, and it is very hard to see when I backup. I have contacted the dealer bodyshop to fix it since they repaired my bumper, but they said it is not their fault and they want more than $1000 to replace it. I did some research online, and a lot of people are having the same issue with poor quality with this brand. I never had camera issues with other brands.

8/11/2023

The contact owns a 2019 Acura TLX. The contact stated that the auto START/STOP system was inoperable, and the vehicle was repaired under TSB Number: 22-008. Additionally, the contact stated while driving at various speeds, the Lane Keeping Assist System (LKAS) was intermittently inoperable. The contact stated that on the occasions that the LKAS was operable while driving, the lane keeping assist caused the steering wheel to jerk and pull the vehicle into another lane. The contact stated that the failure had been recurring while driving. Additionally, the contact stated that the Collision Mitigation Braking System (CMBS) engaged while there was no other vehicle nearby. The contact stated while driving 70 MPH, the vehicle sputtered, jerked, decelerated, and significantly pulled towards side of the road. The contact was able to safely pull to the side of the road. The messages "Road Departure Mitigation Problem", "Lane Keeping Assist problem", "Collision Mitigation Braking System Problem" and other unknown messages were displayed. The vehicle was taken to the dealer, where the contact was informed that the Forward Collision Avoidance camera had failed. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 45,000.

8/29/2024

Internal failure of front facing camera. This has caused issues with the auto braking abd lane assist. My mechanic recreated the issue and tried to clear the codes but said camera needs replacing. Acura should recall this or compensate people, it is over $1500. Car is only 6 years old

11/22/2025

Internal failure of front facing camera. This has caused issues with the auto braking abd lane assist. My mechanic recreated the issue and tried to clear the codes but said camera needs replacing. Acura should recall this or compensate people, it is over $1500. Car is only 6 years old

11/22/2025

Drivers seat trim has broken 3 times, and is now causing the seat to come apart from the entire trim around the seat.

11/29/2025

The contact owned a 2019 Acura TLX. The contact stated that while driving at approximately 65 MPH the vehicle was losing forward velocity and the steering was pulling slightly to the right. The contact stated that the vehicle suddenly and violently turned to the right. The contact was not aware of any warning lights. The contact was unable to counter turn and the vehicle crashed into the guard rail on the right front bumper. The contact stated that the force of the crash shot his vehicle to the left, crossed two lanes of traffic and crashed into the guard rail on the left side of the highway. The contact stated that this crash with the guardrail deployed the drivers side curtain air bag. The contact stated that the force of the crash shot the vehicle to the right and he drove off of the roadway down a slight embankment. The contact was able to stop and exit the vehicle. The contact saw that front bumper had sheared off and that the right fender and wheel well were crushed. The contact stated that the he could see the right tire suspension and control arms were exposed and fractured. The contact stated that the damage of the left side of the vehicle was not as severe. The contact stated that the passenger side curtain air bag had also deployed. The contact stated that the police were on scene and wrote a report. The contact stated that he was transported by ambulance to the ER. The contact stated that he had bruises and cuts on his right temple and check and swelling, cuts and bruises on the left cheek and left temple and forehead. The contact stated he was released after treatment. The contact stated that the vehicle had been towed to an impound lot. The manufacturer was not informed of the failure. The contact had received recall notice for NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) and related the failure to the recall. The failure mileage was approximately 48,000.

12/2/2025