2017 Acura RDX Owner Complaints

I PURCHASED THE 2017 ACURA RDX, ON MARCH 20, 2017 WITH 20 MILES. I NOTICED THIS PAST SATURDAY, JUNE 24, 2017, THAT IS RUST IN THE EXHAUST AREA, AROUND THE WHEELS AND OTHER AREAS UNDERNEATH THE AUTO.

6/26/2017

1) HARSH TRANSMISSION SHIFTS THE TRANSMISSION'S GEAR SHIFTS (BOTH UP AND DOWN) ARE JERKY, AND IT'S VERY OBVIOUS & UNPLEASANT WHEN COMPARED TO DRIVING OTHER CARS (EVEN TO A 2005 TOYOTA COROLLA). THE SHIFTS SEEM MUCH HARSHER ESPECIALLY WHEN DOWNSHIFTING. WHEN THE CAR SLOWS DOWN, THERE IS A SUDDEN JERK AND A NOTICEABLE DROP IN SPEED. I'VE CONCLUDED THAT IT OCCURS MOST WHEN THE TRANSMISSION DOWNSHIFTS FROM GEAR 5 TO 4 (AROUND 30-35 MPH) AND 4 TO 3 (AT 20 MPH). IT ALMOST APPEARS THAT WHEN THE CAR IS IN "DRIVE" IT SHIFTS TOO EARLY CAUSING THE CAR TO JERK AND SLOW DOWN AS IF I QUICKLY PRESSED THE BRAKES (I.E. ENGINE BRAKING). I ALSO HAVE NOTICED THAT WHEN THE CAR IS IN "SPORT" MODE, THE HARSH DOWNSHIFT IS NOT AS EVIDENT AND MUCH SMOOTHER/NORMAL. THIS IS A SIGNIFICANT SAFETY ISSUE AS THE SUDDEN JERK & SLOW-DOWNS ARE UNEXPECTED FOR DRIVERS BEHIND ME, ESPECIALLY SINCE THERE ARE NO VISUAL INDICATORS/WARNINGS (E.G. BRAKE LIGHTS DON'T COME WHEN THIS HAPPENS). PLUS NOT TO MENTION A WASTE OF MY GAS AS I HAVE TO PRESS THE GAS TO GET IT BACK UP THE CRUISING SPEED NEEDED. I BROUGHT THIS UP TO THE SERVICE TEAM AT ACURA MCGRATH IMMEDIATELY AFTER MY PURCHASE AND SO FAR I'VE HEARD THAT "ACURA TRANSMISSIONS ARE QUITE STRANGE AND HAVE THEIR OWN NUANCES COMPARED TO ALL OTHER CAR MAKES AND THIS DOWNSHIFTING THAT I EXPERIENCE IS BY DESIGN". HOWEVER, DURING BOTH OF MY TEST DRIVES AT 2 DIFFERENT DEALERSHIPS, I DID NOT FEEL THIS AT ALL. MY FRIENDS WHO HAVE DRIVEN WITH ME HAVE ALSO NOTICED THIS AND MENTIONED IT'S UNPLEASANT AND UNEXPECTED FOR A LUXURY CAR. EVEN AFTER THE MEMORY RESET THAT WE DID A COUPLE WEEKS AGO, THIS IS STILL NOTICEABLE ON BOTH UP & DOWNSHIFTS (AGAIN, HARSHEST SHIFT EXPERIENCED WHEN DOWN SHIFTING WHEN SLOWING DOWN AT 20 MPH).

10/23/2017

TL* THE CONTACT OWNS A 2017 ACURA RDX. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER AND THE COLLISION AVOIDANCE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

2/14/2017

9,249 MILES ON A 2017 ACURA RDX. CHECK ENGINE LIGHT CAME ON WHILE IN MOTION ON A HIGHWAY AT APPROXIMATELY 65 MPH WITH NOTABLE LOSS OF POWER (ONCE STOPPED IT TOOK A FULL 30 SECONDS TO GET TO 15 MPH). LET CAR SIT FOR 2 HOURS AS MANUAL STATED. ONCE RESTARTED AND DRIVEN FOR APPROXIMATELY 20 FEET ALL LIGHTS ON DASHBOARD WHERE FLASHING AND AGAIN VIRTUALLY NO POWER. VEHICLE WAS TOWED TO THE DEALERSHIP. TECH PERFORMED HDS SCAN AND RETRIEVED ERROR CODES: P0304, P0 05, AND P0306...4/5/6. DEALERSHIP CLAIMS WAS ALL DUE TO NEEDING A SOFTWARE UPDATE. OF WHICH I NEVER WOULD HAVE BEEN AWARE OF UNLESS I EXPERIENCED THIS SCARY LOSS OF POWER ON THE HIGHWAY. THEY HAD NO SORT OF ALERT OUT THAT THE NEW MODELS ARE IN NEED OF A SOFTWARE UPDATE. DANGEROUS AND DO NOT FEEL SAFE DRIVING THIS CAR ANY LONGER.

6/20/2017

VEHICLE SHAKES AT HIGH SPEED WHEN THE BREAK IS APPLIED. CAUSE BY ROTOR WARPING. THE DEAL HAD RE-SURFACE THE ROTOR AND REPLACED BREAK PAD ONE ALREADY. BUT IT STILL DOES SAME THING.

8/7/2017

BRAKE NOISE: BRAKES MAKE A LOUD THUMPING/KNOCKING NOISE WHEN I STEP OFF THE BRAKE TO START CRAWLING FROM A COMPLETE STOP IN 'DRIVE' MODE (I.E. AT A RED LIGHT OR STOP SIGN). HERE ARE VIDEOS WHICH DEMONSTRATE THIS. THIS HAPPENS VERY FREQUENTLY AND IS LOUD. AND IN RARE OCCASIONS, THE BRAKES MAKE A SQUEALING NOISE. OVERALL, THE BRAKES ARE WORKING (E.G. I CAN USE THEM TO STOP FINE) BUT THESE ISSUES ARE FREQUENT ENOUGH THAT IT'S CONCERNING, IRRITATING AND REALLY, JUST COMPLETELY EMBARRASSING TO DRIVE WITH SUCH A HIGH-END BRAND. PLEASE SEE THE VIDEOS BELOW WHICH HIGHLIGHT THESE NOISES. I NOTICED IT ALSO HAPPENS WHEN I'M SHIFTING AROUND FROM PARK/REVERSE/DRIVE WHEN I'M THE PARKING LOT (SOUNDS LIKE THE CAR IS REGURGITATING). AGAIN, THIS IS VERY CONCERNING (I.E. IS THE BRAKE GOING TO GIVE OUT SOME TIME WITHOUT ME KNOWING), ANNOYING TO HEAR/FEEL, AND QUITE EMBARRASSING AS MY PASSENGERS AS WELL AS FOLKS OUTSIDE MY CAR CAN HEAR IT. I FEEL IT'S UNACCEPTABLE FOR SUCH A NEW CAR. ANY SUGGESTIONS​ ON WHAT I SHOULD DO? HAS ANYTHING COME BACK FROM SERVICE BULLETINS OR THE ENGINEERS IN CALIFORNIA? I NOTICED SOME TSB'S RELATED TO THE BRAKES. (1) BRAKE NOISE - MARCH 5TH: HTTPS://GOO.GL/PHOTOS/CM1Q4BFYBJNKBSXU9 (2) BRAKE NOISE - MARCH 6TH: HTTPS://GOO.GL/PHOTOS/CC5GLRDQ1VHBTWNI7

10/23/2017

TL* THE CONTACT OWNS A 2017 ACURA RDX. WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE INADVERTENTLY ACCELERATED. THE CONTACT HAD TO QUICKLY SHIFT THE VEHICLE INTO PARK AND APPLY EXTREME PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. ON ONE OCCASION, WHILE DRIVING ON THE HIGHWAY, THE VEHICLE INADVERTENTLY ACCELERATED AND A GREEN LIGHT WITH THE WORD "MAIN" WAS DISPLAYED. THE VEHICLE WAS TOWED TO CHAPMAN ACURA (4600 E 22ND ST, TUCSON, AZ 85711, (520) 445-4061), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000. *TT CONSUMER STATED BRAKES DID NOT WORK, CAR ONLY STOPPED WHEN CONSUMER RAN OVER CURB- UP A HILL AND HIT SOME BOULDERS 1 HAVE NEVER USED CRUISE CONTROL - CAR WOULD NOT STOP IN REVERSE OR GOING FORWARD REPAIR DAMAGES $1,105.62. HAPPENED AGAIN IN 6/17/18 UPDATED 9/26/18*JB

6/20/2018

I REQUESTED FREE DIAGNOSTIC FROM ACURA AND THEY DENIED DUE TO INVOLVEMENT OF ACCIDENT ON 2/27/2018(REAR-END). BUT THE VEHICLE WAS REPAIRED IN THE BODY SHOP CERTIFIED BY ACURA AND I MADE CLAIM AGAIN TO GEICO INSURANCE COMPANY TO FIGURE OUT. THE SUBJECT VEHICLE HAVE THE FUEL CONSUMPTION DROPPED FROM 25 MILES/GALLON TO 20 MILES/GALLON AND SMELL GASOLINE WHEN TURN ON THE ENGINE. ACURA CASE# IS 09121073 AND MR. AMARY TALKED ME ABOUT THEIR WAY TO DEAL WITH CUSTOMER. THE SUBJECT VEHICLE IS LEASED AND WE HAVE STILL 2 YEARS TERM LEFT ON IT. ACURA IS TRYING TO IGNORE A POTENTIAL HAZARD AND SAFETY ISSUE. PLEASE HELP US OUT...THANK YOU FOR YOUR TIME READING THIS.

11/14/2018

BLUETOOTH CONNECTION DROPS: MY IPHONE IS CONSTANTLY GETTING DROPPED AND THEN RECONNECTED BY THE BLUETOOTH STEREO SYSTEM. THIS IS INCREDIBLY FRUSTRATING AS I'VE MISSED DIRECTIONS WHEN USING THE GPS NAVIGATION ON MY PHONE AS WELL AS LOST AUDIO WHEN ON PHONE CALLS. THIS HAS PROVEN TO BE CUMBERSOME AND UNSAFE AS IT FORCES ME TO HAVE TO FUMBLE WITH MY PHONE WHILE DRIVING IN TRAFFIC, MAKING OBSOLETE THE "HANDS-FREE" SAFETY FEATURE OF THE CAR AS ADVERTISED. I'VE MISSED MANY GPS TURNS BECAUSE OF THIS AND HAVE HAD TO PICK UP MY PHONE WHILE DRIVING TO FRANTICALLY FIND OUT HOW TO RE-ROUTE MY NAVIGATION. THE SAME IS EXPERIENCED WITH MY WIFE'S IPHONE. HERE'S SOME VIDEOS THAT SHOW MY PHONE DISCONNECTING WHILE DRIVING: HTTPS://PHOTOS.APP.GOO.GL/B0NURXD0ZHTNCHQX1

10/23/2017

THE AIR CONDITIONER/CONDENSERS ON HONDA AUTOMOBILES ARE PRONE TO DAMAGE FROM ROAD DEBRIS BECAUSE OF A DESIGN DEFECT THAT HONDA & DEALERS REFUSES TO REPAIR UNDER WARRANTY.

6/1/2018

9,249 MILES ON A 2017 ACURA RDX. CHECK ENGINE LIGHT CAME ON WHILE IN MOTION ON A HIGHWAY AT APPROXIMATELY 65 MPH WITH NOTABLE LOSS OF POWER (ONCE STOPPED IT TOOK A FULL 30 SECONDS TO GET TO 15 MPH). LET CAR SIT FOR 2 HOURS AS MANUAL STATED. ONCE RESTARTED AND DRIVEN FOR APPROXIMATELY 20 FEET ALL LIGHTS ON DASHBOARD WHERE FLASHING AND AGAIN VIRTUALLY NO POWER. VEHICLE WAS TOWED TO THE DEALERSHIP. TECH PERFORMED HDS SCAN AND RETRIEVED ERROR CODES: P0304, P0 05, AND P0306...4/5/6. DEALERSHIP CLAIMS WAS ALL DUE TO NEEDING A SOFTWARE UPDATE. OF WHICH I NEVER WOULD HAVE BEEN AWARE OF UNLESS I EXPERIENCED THIS SCARY LOSS OF POWER ON THE HIGHWAY. THEY HAD NO SORT OF ALERT OUT THAT THE NEW MODELS ARE IN NEED OF A SOFTWARE UPDATE. DANGEROUS AND DO NOT FEEL SAFE DRIVING THIS CAR ANY LONGER.

6/20/2017

TL* THE CONTACT OWNS A 2017 ACURA RDX. WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE INADVERTENTLY ACCELERATED. THE CONTACT HAD TO QUICKLY SHIFT THE VEHICLE INTO PARK AND APPLY EXTREME PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. ON ONE OCCASION, WHILE DRIVING ON THE HIGHWAY, THE VEHICLE INADVERTENTLY ACCELERATED AND A GREEN LIGHT WITH THE WORD "MAIN" WAS DISPLAYED. THE VEHICLE WAS TOWED TO CHAPMAN ACURA (4600 E 22ND ST, TUCSON, AZ 85711, (520) 445-4061), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000. *TT CONSUMER STATED BRAKES DID NOT WORK, CAR ONLY STOPPED WHEN CONSUMER RAN OVER CURB- UP A HILL AND HIT SOME BOULDERS 1 HAVE NEVER USED CRUISE CONTROL - CAR WOULD NOT STOP IN REVERSE OR GOING FORWARD REPAIR DAMAGES $1,105.62. HAPPENED AGAIN IN 6/17/18 UPDATED 9/26/18*JB

6/20/2018

I REQUESTED FREE DIAGNOSTIC FROM ACURA AND THEY DENIED DUE TO INVOLVEMENT OF ACCIDENT ON 2/27/2018(REAR-END). BUT THE VEHICLE WAS REPAIRED IN THE BODY SHOP CERTIFIED BY ACURA AND I MADE CLAIM AGAIN TO GEICO INSURANCE COMPANY TO FIGURE OUT. THE SUBJECT VEHICLE HAVE THE FUEL CONSUMPTION DROPPED FROM 25 MILES/GALLON TO 20 MILES/GALLON AND SMELL GASOLINE WHEN TURN ON THE ENGINE. ACURA CASE# IS 09121073 AND MR. AMARY TALKED ME ABOUT THEIR WAY TO DEAL WITH CUSTOMER. THE SUBJECT VEHICLE IS LEASED AND WE HAVE STILL 2 YEARS TERM LEFT ON IT. ACURA IS TRYING TO IGNORE A POTENTIAL HAZARD AND SAFETY ISSUE. PLEASE HELP US OUT...THANK YOU FOR YOUR TIME READING THIS.

11/14/2018

ON THE DAY 10/27/2016 I PURCHASED A ZERO MILE ACURA RDX 2017 VEHICLE FROM BELLA GROUP AT KENNEDY SAN JUAN WITH TRANSMISSION ISSUES. IT JUMPS MOSTLY WHEN IT PASSES 20 MHP AND WHEN IT BRAKES SHE JUMPED AS IF LOWERING CHANGES. DURING THE PAST 3 YEARS I WENT TO ACURA SERVICE IN GUAYNABO AND I TOLD ABOUT THE TRANSMISSION AND THEY ALWAYS TOLD ME THAT IT WAS FINE. ON 9/3/2020 I TOOK THE CAR AND TOLD ACURA SERVICE EVERY TIME ABOUT THE TRANSMISSION, IT WAS DELIVERED TO ME AS EVERYTHING WAS FINE WHICH BOTHERED ME AND I ASKED FOR A MANAGER. THE MANAGER CAME AND WE GAVE A TEST DRIVE AND IN 5 MINUTES HE FOUND THE PROBLEM, THEN THEY GIVE ME THE SERVICE PAPER INFORMING THAT ON 04/4/2017 ACURA INFORMED THROUGH A SERVICE BULLETIN 17-017 THAT THE JUDDER FROM THE TORQUE CONVERTER WHICH CAUSES THAT THE MOTOR OIL BURNS MORE THAN NORMAL CAUSING THE TRANSMISSION TO JUMP. ACURA SERVICIO CARRIED OUT THE SERVICE BULLETIN, BUT AS OF 3/13/2020 THE BUS CONTINUES WITH THE SAME PROBLEM ONCE IT IS HOT.

3/13/2020

MY VEHICLE HAD TWO RECALLS FOR THE SAME PROBLEM . IT WAS SERVICED BY THE FIRST RECALL , HOWEVER THE SAME PROBLEM RETURNED WITH ANOTHER AIRBAG NOTIFICATION . WHEN I CONTACTED ACURA AND MY DEALER THEY ARE TELLING ME THAT DESPITE THE LATEST RECALL MY VEHICLE IS NOT ON THE LIST. I BELIEVE IT HAS TO BE RELATED ,BUT THEY CANNOT TELL ME WHY VEHICLE IS EXEMPT FROM THE SECOND RECALL. I AM AFRAID TO DRIVE THE VEHICLE BECAUSE OF THE IMMINENT DANGER . I NEED YOUR HELP. I NEED TO KNOW WHY VEHICLE IS EXEMPT .

5/23/2019

Rear ended other vehicle going about 40 plus miles per hour, then another vehicle rear ended me. Upon impact ( which I have pictures of) my driver side seatbelt released completely unbuckled & dangling , my dash lit up & said airbags deployed. But no airbags deployed. In turn upon impact my sternum hit my steering wheel. It busted the radiator so now my car will not even turn on. It is at a Collision Center awaiting adjuster inspection. Since the radiator busted the other vehicle & myself couldn’t tell if it was steam or smoke coming from the engine. So I turned the car off, it has never turned back on since.

5/15/2024

9,249 MILES ON A 2017 ACURA RDX. CHECK ENGINE LIGHT CAME ON WHILE IN MOTION ON A HIGHWAY AT APPROXIMATELY 65 MPH WITH NOTABLE LOSS OF POWER (ONCE STOPPED IT TOOK A FULL 30 SECONDS TO GET TO 15 MPH). LET CAR SIT FOR 2 HOURS AS MANUAL STATED. ONCE RESTARTED AND DRIVEN FOR APPROXIMATELY 20 FEET ALL LIGHTS ON DASHBOARD WHERE FLASHING AND AGAIN VIRTUALLY NO POWER. VEHICLE WAS TOWED TO THE DEALERSHIP. TECH PERFORMED HDS SCAN AND RETRIEVED ERROR CODES: P0304, P0 05, AND P0306...4/5/6. DEALERSHIP CLAIMS WAS ALL DUE TO NEEDING A SOFTWARE UPDATE. OF WHICH I NEVER WOULD HAVE BEEN AWARE OF UNLESS I EXPERIENCED THIS SCARY LOSS OF POWER ON THE HIGHWAY. THEY HAD NO SORT OF ALERT OUT THAT THE NEW MODELS ARE IN NEED OF A SOFTWARE UPDATE. DANGEROUS AND DO NOT FEEL SAFE DRIVING THIS CAR ANY LONGER.

6/20/2017

DURING MORNING COMMUTE ON HIGHWAY MULTIPLE WARNING LIGHTS CAME ON, INCLUDING ELECTRONIC STABILITY CONTROL, EMISSIONS, LANE DEPARTURE, AND POWER STEERING. ON RAPID ACCELERATION VEHICLE HAD PRONOUNCED POWER LOSS, WHICH OBVIOUSLY COULD BE DANGEROUS. THIS IS THE SECOND TIME THIS VERY THING HAS HAPPENED TO THE VEHICLE. IT'S AT LEAST THE 4TH TIME MULTIPLE WARNING LIGHTS HAVE COME ON, AND THE SECOND FOR THE LOSS OF POWER ON ACCELERATION. THE DEALERSHIP CONSULTED ACURA TECHNICAL SUPPORT THE LAST TIME AND SAID THEY HAD IDENTIFIED AND FIXED THE PROBLEM.

9/24/2019

I PURCHASED THE 2017 ACURA RDX, ON MARCH 20, 2017 WITH 20 MILES. I NOTICED THIS PAST SATURDAY, JUNE 24, 2017, THAT IS RUST IN THE EXHAUST AREA, AROUND THE WHEELS AND OTHER AREAS UNDERNEATH THE AUTO.

6/26/2017

FAILURE OF FRONT STRUT ASSEMBLIES.

3/1/2021

DRIVER MIRROR,SPLIT SCREEN. AS VEHICLE APPROACHES FROM THE REAR DRIVER SIDE, VEHICLE APPEARS IN SPLIT SCREEN AND AS IT APPROACHES IT APPEARS TO VEER INTO YOUR CAR. FIRST REACTION IS TO TURN RIGHT, AS IT SEEMS THE APPROACHING VEHICLE IS GOING TO HIT MY REAR SIDE. GUT REACTION CAUSES ME ME TURN SHARPLY TO THE RIGHT, INDANGERING TRAFFIC IN RIGHT LANE( IF I AM IN MIDDLE LANE OF THREE LANE HIGHWAY) OR VEER INTO DITCH ON RIGHT. THIS MIRROR SHOULD BE REPLACED WITH NORMAL VIEW, IT ALMOST KILLED ME.

9/20/2017

FRONT PASSENGER SIDE WINDOW REGULATOR FAILURE AFTER JUST 2 YEARS OF SERVICE

9/8/2019

CURRENT PAINT: WHITE DIAMOND PEARL. REAR OF VEHICLE, BELOW THE REAR WINDOW GLASS, THE PAINT IS CHIPPING. CHIPPING SIZE CURRENTLY IS APPROXIMATELY 3X3". VEHICLE WAS STATIONARY.

1/11/2021

The sunroof exploded with no outside impact. I drive to the office in the morning and as soon as I put the car in park the sunroof exploded with a huge noise. Nothing fell on the sunroof and there was nothing wrong with the sunroof until then. I had opened and closed the sunroof the day before with no issues. The sunroof exploded and shattered the glass in thousands of pieces. Fortunately the sunshade was closed which protected the shattered glass from falling on me.

10/2/2021

WHILE USING THE CRUISE CONTROL, VEHICLE WILL AUTOMATICALLY SLAM ON THE BRAKES WITHOUT REASON. THIS TYPICALLY OCCURS ON HIGHWAY WHERE VEHICLE WILL AUTOMATICALLY BRAKE REDUCING SPEED DRAMATICALLY. VEHICLE WILL GO FROM 70MPH TO 55 MPH IN A FEW SECONDS CAUSING THE VEHICLES BEHIND TO HAVE TO BRAKE FAST TO AVOID COLLISION. ACURA HAS WORKED ON VEHICLE 4 TIMES AND CLAIMS THEY CANNOT FIX THE SYSTEM. I WAS TOLD TO HOLD MY FOOT OVER THE ACCELERATOR TO INCREASE SPEED WHEN THIS HAPPENS. THEY ALSO TOLD ME THAT THEY ARE VERY AWARE OF THIS PROBLEM BUT OFFERED NO CORRECTION FOR THIS UNSAFE CONDITION. IT HAS HAPPENED AT LEAST 100 TIMES. VEHICLE IS 4 YEARS OLD WITH 7,000 MILES.

2/19/2021

While driving, all ADAS and Emmision System malfunctioned AND went offline (errors appear on main control panel and these features were no longer working). Fortunately, the car was otherwise still drivable without these features. It was brought to a local Acura dealer and they performed a software update which fixed the problem (at least so far after a week of driving).

2/28/2023

WHILE USING THE CRUISE CONTROL, VEHICLE WILL AUTOMATICALLY SLAM ON THE BRAKES WITHOUT REASON. THIS TYPICALLY OCCURS ON HIGHWAY WHERE VEHICLE WILL AUTOMATICALLY BRAKE REDUCING SPEED DRAMATICALLY. VEHICLE WILL GO FROM 70MPH TO 55 MPH IN A FEW SECONDS CAUSING THE VEHICLES BEHIND TO HAVE TO BRAKE FAST TO AVOID COLLISION. ACURA HAS WORKED ON VEHICLE 4 TIMES AND CLAIMS THEY CANNOT FIX THE SYSTEM. I WAS TOLD TO HOLD MY FOOT OVER THE ACCELERATOR TO INCREASE SPEED WHEN THIS HAPPENS. THEY ALSO TOLD ME THAT THEY ARE VERY AWARE OF THIS PROBLEM BUT OFFERED NO CORRECTION FOR THIS UNSAFE CONDITION. IT HAS HAPPENED AT LEAST 100 TIMES. VEHICLE IS 4 YEARS OLD WITH 7,000 MILES.

2/19/2021

While driving, all ADAS and Emmision System malfunctioned AND went offline (errors appear on main control panel and these features were no longer working). Fortunately, the car was otherwise still drivable without these features. It was brought to a local Acura dealer and they performed a software update which fixed the problem (at least so far after a week of driving).

2/28/2023

MIDDLE SEATBELT WON'T LATCH.

4/4/2021

Rear ended other vehicle going about 40 plus miles per hour, then another vehicle rear ended me. Upon impact ( which I have pictures of) my driver side seatbelt released completely unbuckled & dangling , my dash lit up & said airbags deployed. But no airbags deployed. In turn upon impact my sternum hit my steering wheel. It busted the radiator so now my car will not even turn on. It is at a Collision Center awaiting adjuster inspection. Since the radiator busted the other vehicle & myself couldn’t tell if it was steam or smoke coming from the engine. So I turned the car off, it has never turned back on since.

5/15/2024

Since we have had the car we have had multiple issues with the car jerking and shifting hard after driving in S mode then going to standard mode. Dealership told us the transmission is "sensitive" in our model year and if we go 1 mile overdue for a transmission fluid flush we will have shudder/jerking/ hard shifting. (we have changed the transmission fluid 1-2x since have had the car, which is within range of recommended). Last episode- battery was dead, jumpstarted and car jerking at low speeds to the point I did not drive it and had it told. We were also told their was a short in the circuit board that controlled acuralink and what charged the battery. Jerking transmission related per dealership. lastly the sound for the blind spot monitoring is intermittently not working.

12/30/2022

While driving, all ADAS and Emmision System malfunctioned AND went offline (errors appear on main control panel and these features were no longer working). Fortunately, the car was otherwise still drivable without these features. It was brought to a local Acura dealer and they performed a software update which fixed the problem (at least so far after a week of driving).

2/28/2023

TL* THE CONTACT OWNS A 2017 ACURA RDX. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER AND THE COLLISION AVOIDANCE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

2/14/2017

I PURCHASED THE 2017 ACURA RDX, ON MARCH 20, 2017 WITH 20 MILES. I NOTICED THIS PAST SATURDAY, JUNE 24, 2017, THAT IS RUST IN THE EXHAUST AREA, AROUND THE WHEELS AND OTHER AREAS UNDERNEATH THE AUTO.

6/26/2017

TL* THE CONTACT OWNS A 2017 ACURA RDX. WHILE DRIVING 55 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO DUNCAN ACURA (2032 PETERS CREEK RD, ROANOKE, VA 24017) WHERE THE FAILURE WAS DIAGNOSED AND THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT WAS UNAWARE OF THE DIAGNOSIS OR REPAIRS THAT WERE COMPLETED. THE CONTACT STATED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS ALSO MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.

7/17/2018

While driving on the freeway we experienced 2 conditions 1 The steering wheel jerks back and forth by about an inch in each direction 5 or 6 times 2 when changing lanes the steering wheel moved the car back from the lane we were coming from. It took force to keep the car in the lane A message came up in the dashboard COLLISION MITIGATION SYSTEM PROBLEM Acura Of Roseville CA denies there is a problem, as they can’t get the message to come up and supposedly the computer didn’t record the message. ADDITIONALLY the lane keeper assist goes off unexpectedly

1/2/2022

While driving on the freeway we experienced 2 conditions 1 The steering wheel jerks back and forth by about an inch in each direction 5 or 6 times 2 when changing lanes the steering wheel moved the car back from the lane we were coming from. It took force to keep the car in the lane A message came up in the dashboard COLLISION MITIGATION SYSTEM PROBLEM Acura Of Roseville CA denies there is a problem, as they can’t get the message to come up and supposedly the computer didn’t record the message. ADDITIONALLY the lane keeper assist goes off unexpectedly

1/2/2022

The contact called on behalf of her mother who was the owner of a 2017 Acura RDX. The contact was reporting the complaint based on verbal information she received from a police officer. The contact stated her mother was driving out of her driveway when she drove into an embankment and the vehicle was stuck. The contact stated the police officers informed her, that the cause of the fire was due to the driver attempting to drive out of the embankment and reverse out of the embankment several times. The vehicle had caught on fire and the driver passed away in the vehicle as she was unable to exit the vehicle. The fire department was called and extinguished the fire. The contact stated she was awaiting the police department and fire department report. The vehicle was towed to the police towing lot. The failure caused was not determined by the insurance company, independent mechanic, or dealer. The manufacturer had not been informed of the failure. The failure mileage was unknown.

9/28/2022

Part - Control Unit, Smart Power - Acura 38320-TX4-A31 has been diagnosed as defective causing major electrical issues. Dealer says it affects the safety features of the car yet they can't get a replacment part. Afraid to allow my wife to drive not knowing if the safety features we paid for actually work. Air bags? Electrical breakdown during operation? A simple search finds it is a common problem with Acura and Hondas of this time period.

4/26/2023

Part - Control Unit, Smart Power - Acura 38320-TX4-A31 has been diagnosed as defective causing major electrical issues. Dealer says it affects the safety features of the car yet they can't get a replacment part. Afraid to allow my wife to drive not knowing if the safety features we paid for actually work. Air bags? Electrical breakdown during operation? A simple search finds it is a common problem with Acura and Hondas of this time period.

4/26/2023

I own a 2017 Acura RDX that I purchased new in 2017. My vehicle only has 45587 miles on it. I've noticed in this last year, that it is very hard to see at night. When driving at night I have to use my high beams to be able to see ahead and drive safely. Yesterday(10/16/2023) when driving home around 8:30 at night I was pulled over by a state trooper for driving with my high beams on. Luckily enough I only received a warning to get my headlights fixed and not a ticket. This incident prompted me to call the dealership to see how much it would cost to have my headlights replaced. I was told it would cost $1200 to $1500 per headlight plus labor to replace them. My headlight housing is (pealing & cracking) and the LED bulbs appear dimmer than they should be.

10/18/2023

Keyless Access Control Unit (a.k.a. Smart Power Control Unit) is defective. This is an electronic part and should not have failed. It causes random security alarm triggers, random flashing of exterior lights, clicking noises, and flashing of dash lights. There are plenty of discussion boards about this online with many complaints. A recall should definitely be issued.

7/26/2024