2016 Acura RDX Owner Complaints

I PURCHASED A 2016 ACURA RDX WITH 995 MILES ON 1/21/2016. ON THE DRIVE HOME, AND SEVERAL TIMES SINCE (THE LATEST BEING EARLIER THIS WEEK) WHILE MAKING A LEFT TURN AT SLOW SPEED (AFTER STOPPING OR SLOWING) THE VEHICLE "DIES" AND I KEEP PUSHING ON THE ACCELERATOR AND AFTER 20 SECONDS OR SO, IT "GRABS" AND I CAN CONTINUE ON. CURRENT MILEAGE ON THE VEHICLE IS 1739. I CALLED GETTEL ACURA IN SARASOTA FL AND WAS TOLD THAT THE VEHICLE HAS TO LEARN MY DRIVING HABITS AND MY DRIVING STYLE. PER GETTEL SERVICE MANAGER, THIS SHOULD BE SELF-CORRECTING AT ABOUT 2000 MILES. (?)

4/14/2016

TL* THE CONTACT OWNS A 2016 ACURA RDX. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK VIOLENTLY, STALLED, AND VARIOUS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (CURRY ACURA, 685 CENTRAL PARK AVE, SCARSDALE, NY 10583) WHERE IT WAS DIAGNOSED THAT THE SPOOL VALVE FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,592. **TR CONSUMER STATED THIRD ATTEMPT TO REPAIR THE CAR. UPDATED 11/19/18*JB

7/10/2018

THE 2016 ACURA RDX NEWLY PURCHASED ON 4/25/2016 FROM FRESNO ACURA HAD A SPONTANEOUS FIRE AND SUBSEQUENT IMMEDIATE ELECTRICAL SYSTEM FAILURE DURING A TRIP FROM FRESNO (CALIFORNIA) TO MONTEREY (CALIFORNIA). THE VEHICLE HAD AN ESTIMATED 250 MILES ON THE ODOMETER AT THE TIME OF THE ENGINE AND ELECTRICAL FAILURE. THE VEHICLE WAS NONOPERATIONAL AND WAS TOWED TO LOS GATOS ACURA AND WITH UNCLEAR CAUSE AS TO THE ELECTRICAL AND ENGINE FAILURE AND INITIAL INSPECTION SUGGESTED A "RESIDUE" AROUND THE ENGINE COMPARTMENT AND A SUBSEQUENT FACTORY SERVICE REPRESENTATIVE INSPECTED THE VEHICLE AND REPORTED, "NO FACTORY DEFECT." HOWEVER, THIS IS WITHOUT THE BENEFIT OF REMOVING AND INSPECTING ANY COMPONENTS OTHER THAN THE OPENING OF THE HOOD OF THE VEHICLE AND REMOVAL OF THE ENGINE COMPARTMENT UNDER PANEL THAT PROTECTS OBJECTS FROM BEING DRAWN INTO THE ENGINE COMPARTMENT. VEHICLE HAS BEEN TOWED TO THE ORIGINAL DEALERSHIP OF PURCHASE, FRESNO ACURA, FOR REPAIR. ACURA HAS FAILED TO PROVIDE AN INSPECTION REPORT FOR THE BASIS OF THE DENIAL FOR WARRANTY REPAIR ON A NEW VEHICLE WITH LOW MILES, AN INADEQUATE INSPECTION, AND A HIGH SAFETY HAZARD IF A MANUFACTURER DEFECT ALLOWS FOR SPONTANEOUS FIRE WITHIN A PROTECTED ENGINE COMPARTMENT.

6/15/2016

TL* THE CONTACT OWNS A 2016 ACURA RDX. WHILE DRIVING 55 MPH, THE ODOMETER GAUGES FAILED. WITHIN A FIVE MILE DRIVE, THE ODOMETER READING JUMPED FROM 9,995 MILES TO 10,231 MILES. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED BY THE MECHANIC THAT THE READING ON THE ODOMETER AND READING ON THE INTERNAL MEMORY WERE THE SAME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,995.

8/12/2016

THE 2016 ACURA RDX NEWLY PURCHASED ON 4/25/2016 FROM FRESNO ACURA HAD A SPONTANEOUS FIRE AND SUBSEQUENT IMMEDIATE ELECTRICAL SYSTEM FAILURE DURING A TRIP FROM FRESNO (CALIFORNIA) TO MONTEREY (CALIFORNIA). THE VEHICLE HAD AN ESTIMATED 250 MILES ON THE ODOMETER AT THE TIME OF THE ENGINE AND ELECTRICAL FAILURE. THE VEHICLE WAS NONOPERATIONAL AND WAS TOWED TO LOS GATOS ACURA AND WITH UNCLEAR CAUSE AS TO THE ELECTRICAL AND ENGINE FAILURE AND INITIAL INSPECTION SUGGESTED A "RESIDUE" AROUND THE ENGINE COMPARTMENT AND A SUBSEQUENT FACTORY SERVICE REPRESENTATIVE INSPECTED THE VEHICLE AND REPORTED, "NO FACTORY DEFECT." HOWEVER, THIS IS WITHOUT THE BENEFIT OF REMOVING AND INSPECTING ANY COMPONENTS OTHER THAN THE OPENING OF THE HOOD OF THE VEHICLE AND REMOVAL OF THE ENGINE COMPARTMENT UNDER PANEL THAT PROTECTS OBJECTS FROM BEING DRAWN INTO THE ENGINE COMPARTMENT. VEHICLE HAS BEEN TOWED TO THE ORIGINAL DEALERSHIP OF PURCHASE, FRESNO ACURA, FOR REPAIR. ACURA HAS FAILED TO PROVIDE AN INSPECTION REPORT FOR THE BASIS OF THE DENIAL FOR WARRANTY REPAIR ON A NEW VEHICLE WITH LOW MILES, AN INADEQUATE INSPECTION, AND A HIGH SAFETY HAZARD IF A MANUFACTURER DEFECT ALLOWS FOR SPONTANEOUS FIRE WITHIN A PROTECTED ENGINE COMPARTMENT.

6/15/2016

TL* THE CONTACT OWNS A 2016 ACURA RDX. WHILE DRIVING APPROXIMATELY 65 MPH, A BANGING NOISE WAS HEARD COMING FROM UNDER THE SUBFRAME OF THE VEHICLE AND THE AIR CONDITIONING WOULD NO LONGER BLOW COOL AIR. THE VEHICLE WAS TAKEN TO BRADSHAW ACURA (2450 LAURENS RD, GREENVILLE, SC) WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONING SYSTEM BOLT HAD ERRONEOUSLY DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 88,000. THE VIN WAS INVALID.

6/10/2019

I HAD 5000 MILES ON CAR AND MY BRAKES STARTED MAKING NOISE LIKE THE PADS NEEDED REPLACEMENT. I WAS COMING TO A LIGHT AND PUTTING MY BRAKES ON AND ALSO DRIVING ON HIGHWAY I WAS SLOWING DOWN AND HEARD THE NOISE. TOOK MY CAR TO DEALER AND THEY STATED THIS CAN HAPPEN IF YOU ARE ON THE HILLS IN PORTLAND. I EXPLAIN THAT I DO NOT LIVE IN THE HILLS. THEY RESURFACE ROTORS BUT I AM CONCERN THERE IS SOMETHING ELSE IS GOING ON.

10/2/2016

JUNE 18, 2016, I HAD A SERVICE APPOINTMENT FOR A ROAD TRIP SPECIAL. I WAS GOING ON A ROAD TRIP A FEW DAYS LATER. I ADVISED [XXX] MY STEERING WHEEL IS SHAKING A LITTLE WHEN BREAKING FROM HIGHER SPEEDS. WHEN I GOT MY CAR BACK, [XXX] STATED THEY REPLACED THE FRONT ROTORS AND PADS. ABOUT 2 WEEKS LATER, I BEGAN HEARING A NOISE SOUNDED LIKE A LITTLE GRIND. KEPT DRIVING DIDN'T HEAR IT AGAIN. AS I WENT ABOUT MY DAY, TIME AND TIME AGAIN I WOULD HEAR THIS SMALL GRIND. SOME DAYS WOULD GO BY AND I WOULD HEAR NOTHING, THEN SUDDENLY AS I AM DRIVING I WOULD HEAR IT AGAIN. I HAVE TAKEN THE CAR BACK AND ADVISED I AM HEARING WHAT APPEARS TO BE A GRINDING NOISE. IN JULY I TOLD THEM I WAS GOING ON A ROAD TRIP AND WANTED MY BRAKES CHECKED BECAUSE I AM STILL HEARING THIS NOISE. WHEN I PICKED UP MY CAR THEY DID NOT HEAR ANYTHING. I TOLD THEM IF I HEAR ANY NOISES ON MY TRIP I WAS GOING TO BE PISSED. MY BRAKES WERE GRINDING WHILE I WAS ON MY TRIP. I CALLED THE DEALERSHIP LEFT [XXX] A VOICEMAIL HE DID NOT RETURN MY CALL. I DIDN'T THINK THEN TO RECORD IT. I MADE A SERVICE APPOINTMENT FOR AUG 2, NOTHING CAME OF IT. I TOOK THE CAR IN, TOOK THE TECH ON A RIDE AND OF COURSE COULD NOT GET THE CAR TO MAKE THE GRINDING NOISE. AS A RESULT, [XXX] TOLD ME, [XXX], WE ALREADY CHANGED THE PADS AND ROTORS, IF WE CANNOT HEAR THE NOISE WE CANNOT FIX IT, WHEN IT MAKES THE NOISE TO BRING IT BACK. I WAS PISSED. NOT SATISFIED, I CONTACTED THE SERVICE DEPARTMENT AGAIN SPOKE TO THE SERVICE MANAGER [XXX], HE OFFERED THAT HE WOULD TAKE MY CAR AND DRIVE IT TO SEE IF HE COULD HEAR THE NOISE. AUG 10 HE STATED HE DID NOT HEAR THE NOISE. I TOLD HIM THERE IS CLEARLY A PROBLEM, AND SOMEONE NEEDS TO ADDRESS IT, TAKE THE CAR APART AND LOOK AT THE BREAKING MECHANISM. HE TOLD ME THAT THEY CANNOT JUST THROW PARTS ON THE CAR HOPING IT WOULD FIX THE PROBLEM, THEY NEED TO HEAR THE NOISE IN ORDER TO FIX IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

11/10/2016

GAS MILES IS TERRIBLE SOMETIMES I GET 0-7 AVERAGE GAS MILES WHEN I WAS DRIVING SLOW AND FAST ON FREEWAY AFTER RESETING MILES PER GALLON. I USE PREMIUM GAS AND I LET ACURA AWARE OF PROBLEMS. I FILLED MY GAS TANK UP AGAIN AND IT CONTINUES TO GET POOR GAS MILES.

10/2/2016

MY CAR HAD 9100 ON RDX I NEEDED TO HAVE MY PADS AND ROTOR REPLACED ON FROM BRAKES. I HAD PROBLEMS WITH BRAKES AT 5000 MILES. WHEN I PICK UP CAR I HEARD NOICE WHEN PUMPING BREAKS WHEN I WAS PICKING UP VEHICLE AND MECHANIC COULD NOT FIND ANYTHING WRONG. I HAVE TALK TO ACURA CUSTOMER SERVICE WHICH WERE NOT HELPFUL. I SPOKE TO JIM BROWN GM AT RON TONKIN. HE STATED HE WOULD TALK TO HIS MANAGER OF REPAIRS AND ACURA REP ABOUT CAR. I HAVE ALREADY HAD THE RADIO AND BOARD REPLACED. LANE KEEP ASSIST WARNING LIGHT COME ON 2 TIMES AND RESET MY SOFTWARE RESET. THE MICROPHONE REPLACED. I HAVE HAD TERRIBLE CASE MILE I HAVE NEVER GONE ABOVE 19.6 MPG PER GAS TANK REFILL. DARREL SAID THAT IS EPA SUGGESTION. MY NAVIGATION KEEPS ALARMING 4 BLOCKS AWAY FROM MY HOME. SIRI DOES NOT WORK PROPERLY. I WILL TELL IT TO CALL SOMEONE SOMETIMES IT DOES SOMETIMES IT DOESNT EVEN WITH NEW MICROPHONE. I HAVE HAD THE CAR IN THE SHOP 4 TIMES CLOSE TO 4 WEEKS. I HAVE A LEMON AND WOULD NEVER TELL ANYONE TO BY AN ACURA.

3/23/2017

SUNROOF EXPLODED AS I WAS DRIVING DOWN THE HIGHWAY.

11/16/2017

I WAS DRIVING MY 2016 ACURA RDX DOWN A LOCAL CITY ROAD MIDDAY. THERE WERE NO CARS IN THE VICINITY. WHILE DRIVING (ABOUT 35 MPH), I SUDDENLY AND WITHOUT WARNING HEARD A LOUD NOISE OF GLASS SHATTERING. THERE WAS NO PRIOR SOUND OF ANY ANIMAL OR OBJECT HITTING THE CAR. I TURNED AROUND TO SEE MY REAR DRIVER SIDE WINDOW HAD SHATTERED IN ITS ENTIRETY INTO THE CAR. I STOPPED THE CAR TO ASSESS THE SITUATION. I DID NOT SEE ANY ANIMAL OR ROCK/DEBRIS - JUST THE GLASS SHATTERED ONTO THE REAR PASSENGER SEAT AND FLOOR.

11/27/2018

I PURCHASED A 2016 ACURA RDX WITH 995 MILES ON 1/21/2016. ON THE DRIVE HOME, AND SEVERAL TIMES SINCE (THE LATEST BEING EARLIER THIS WEEK) WHILE MAKING A LEFT TURN AT SLOW SPEED (AFTER STOPPING OR SLOWING) THE VEHICLE "DIES" AND I KEEP PUSHING ON THE ACCELERATOR AND AFTER 20 SECONDS OR SO, IT "GRABS" AND I CAN CONTINUE ON. CURRENT MILEAGE ON THE VEHICLE IS 1739. I CALLED GETTEL ACURA IN SARASOTA FL AND WAS TOLD THAT THE VEHICLE HAS TO LEARN MY DRIVING HABITS AND MY DRIVING STYLE. PER GETTEL SERVICE MANAGER, THIS SHOULD BE SELF-CORRECTING AT ABOUT 2000 MILES. (?)

4/14/2016

TL* THE CONTACT OWNS A 2016 ACURA RDX. THE CONTACT STATED THAT THE STEERING WHEEL FAILED WHILE EXITING A FUEL SERVICE STATION. WHEN THE CONTACT ATTEMPTED TO TURN THE STEERING WHEEL TO THE RIGHT, THE STEERING WHEEL ABRUPTLY LOCKED AND THE VEHICLE DROVE INTO A DITCH. THERE WERE NO INJURIES. THE STEERING WHEEL REGAINED NORMAL OPERATION WHILE REVERSING THE VEHICLE OUT OF THE DITCH. THE CONTACT DROVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 23,000.

10/17/2017

TL* THE CONTACT OWNS A 2016 ACURA RDX. WHILE THE VEHICLE WAS PARKED, THE TRUNK AND THE MOON ROOF INADVERTENTLY OPENED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

1/4/2017

I WAS DRIVING MY 2016 ACURA RDX DOWN A LOCAL CITY ROAD MIDDAY. THERE WERE NO CARS IN THE VICINITY. WHILE DRIVING (ABOUT 35 MPH), I SUDDENLY AND WITHOUT WARNING HEARD A LOUD NOISE OF GLASS SHATTERING. THERE WAS NO PRIOR SOUND OF ANY ANIMAL OR OBJECT HITTING THE CAR. I TURNED AROUND TO SEE MY REAR DRIVER SIDE WINDOW HAD SHATTERED IN ITS ENTIRETY INTO THE CAR. I STOPPED THE CAR TO ASSESS THE SITUATION. I DID NOT SEE ANY ANIMAL OR ROCK/DEBRIS - JUST THE GLASS SHATTERED ONTO THE REAR PASSENGER SEAT AND FLOOR.

11/27/2018

I WAS T-BONED ON THE DRIVER SIDE DOOR BY A FORD TAURUS SEDAN THAT RAN A RED LIGHT AT A RELATIVELY HIGH RATE OF SPEED (I WAS TAKING A LEFT HAND TURN BUT THE CAR WAS STOPPED AND I WAS YIELDING TO ONCOMING TRAFFIC THAT WAS GOING STRAIGHT). THE TAURUS HIT THE BACK-END OF A HONDA CRV AND THEN HIT ME. THE DRIVER SIDE DOOR COLLAPSED ONTO ME AND THE METAL FROM THE DOOR GOUGED MY BACK. THE DRIVER SIDE WINDOW SHATTERED AND CUT ME WITH GLASS. THE SIDE AIR BAG CURTAIN AND THE DOOR AIRBAGS DIDN'T DEPLOY. THE EMERGENCY PERSONNEL WAS CONCERNED ABOUT THIS AND LOOKED AT THE ISSUE AND TRYING TO DEPLOY THE BAGS, WHICH STILL DID NOT DEPLOY. THE AIRBAGS IN THE OTHER CARS DEPLOYED. I SAVED THE PIECES FOR ACURA FOR INVESTIGATE BUT THEY HAVE DECLINED. THEY WILL RUN A DIAGNOSTIC CHECK FOR ME ONCE THE CAR IS FULLY REPAIRED. ACURA HAS CONFIRMED THAT THERE WERE NO RECALLS AND THERE WERE NO INDICATOR LIGHTS ON IN THE CAR TO INDICATE AN ISSUE. I HAVE MY CAR SERVICED AT ACRURA AND HAVE NOT BEEN INFORMED OF ANY AIRBAG REPAIRS.

1/8/2018

The driver side airbag. And yes, it can be inspected. I was involved in a low impact accident, where I struck a minor curb. The airbag deployed in my face, causing a loss of consciousness and ongoing concussion. No warning signs at all. Not yet, the vehicle is being looked at on Monday. The vehicle was inspected by the police.

9/19/2025

The contact owns a 2016 Acura RDX. The contact stated that while his wife was driving 25 MPH, there was a loud clicking sound coming from underneath the vehicle on the front passenger side of the vehicle. No warning lights were illuminated. The contact’s wife took the vehicle to the local independent mechanic to be diagnosed. The contact was informed that the front passenger’s side axle was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,495.

1/16/2025

The contact owns a 2016 Acura RDX. The contact stated while driving at various speeds, there was an abnormal sound coming from the vehicle while turning to the left or the right. The contact stated that the steering wheel failed to function as intended. There were no warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the steering gear and suspension had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was unknown.

5/29/2025

ACURA RDX HAS REMOVED THE MINI SPARE AND PROVIDED A SMALL AIR COMPRESSOR. THIS IS FINE IF YOU ARE LOW ON AIR. BUT IF YOU HAVE A BLOW OUT, SHRED THE TIRE, OR BREAK A RIM YOU ARE STRANDED INDEFINITELY. I BELIEVE THAT THIS CAUSES UNNECESSARY RISK TO DRIVERS AND A MINI SPARE SHOULD BE PROVIDED AS A MINIMUM. ALSO THE SPARE STORAGE SHOULD ACCOMMODATE THE FULL SIZE TIRE AND RIM FOR THOSE OF US THAT BELIEVE A MINI SPARE ALONE IS A DANGER TO TO THE DRIVER SAFETY BECAUSE DEGRADED BRAKING AND HANDLING DURING USE.

10/17/2015

POWER DRIVER'S SEAT RANDOMLY AND WITHOUT WARNING MOVES FORWARD PUSHING ME INTO THE STEERING WHEEL MAKING IT IMPOSSIBLE TO DRIVE UNTIL I CAN STOP AND REACH THE SEAT MEMORY BUTTONS TO RESET THE SEAT OR PUSH THE SEAT ADJUSTMENT BUTTONS. IT HAS OCCURRED INFREQUENTLY WHEN I ENTER THE VEHICLE TO DRIVE. ED MARTIN ACURA HAS FAILED TO ADDRESS THIS ISSUE AS I REQUESTED. THE DEALER IS NOT RESPONDING TO MY ASSISTANCE REQUEST TO RESOLVE THIS ISSUE.

12/3/2015

TL* THE CONTACT OWNS A 2016 ACURA RDX. WHILE DRIVING APPROXIMATELY 65 MPH, A BANGING NOISE WAS HEARD COMING FROM UNDER THE SUBFRAME OF THE VEHICLE AND THE AIR CONDITIONING WOULD NO LONGER BLOW COOL AIR. THE VEHICLE WAS TAKEN TO BRADSHAW ACURA (2450 LAURENS RD, GREENVILLE, SC) WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONING SYSTEM BOLT HAD ERRONEOUSLY DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 88,000. THE VIN WAS INVALID.

6/10/2019

WHILE DRIVING APPROXIMATELY 40 MPH I TRAVELED OVER A 50 TOOT, 2 LANE BRIDGE THE FCW AND BRAKE WARNING ENGAGED. THERE WAS NO OTHER CARS IN FRONT OF ME. THIS OCCURS EACH TIME I TRAVEL OVER THIS BRIDGE (APPROXIMATELY 20 TIMES). IT HAS ALSO HAPPENED WHEN TRAVELLING OVER SIMILAR BRIDGES. THE FIRST TIME WAS JUNE 2016. MOST RECENTLY, NOVEMBER 2020.

12/25/2020

THE CONTACT OWNS A 2016 ACURA RDX. THE CONTACT STATED WHILE DRIVING 70 MPH, THE MOON ROOF SHATTERED WITHOUT IMPACT. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS NOT YET REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

5/18/2021

The contact owns a 2016 Acura RDX. The contact stated while driving approximately 60 MPH a deer had jumped in front of his vehicle. The contact stated that he depressed the brake pedal with force, however, the pedal did not respond and depressed to the floorboard with no resistance. The contact stated that he was pumping the brake pedal when he crashed into the deer. The contact stated that the vehicle continued forward for several hundred yards before he was able to stop the vehicle. The contact stated that he was able to drive the vehicle to a dealer, it was an out-of-state dealer since he had been traveling when he crashed into the deer. The contact stated that the damage was to the front bumper and to the hood of the vehicle which had been deformed due to the crash with the deer. The contact stated that the out-of-state dealer repaired the crash damage and replaced the brakes with new pads and rotors. The contact observed that the vehicle was having a failure of the tire pressure monitoring system light which was constantly illuminated, the windshield wiper motor was failing intermittently and the brakes continued to feel "mushy." The contact took the vehicle to a local dealer who determined that the vehicle failures described by the contact were not duplicated following a diagnosis. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 100,000.

11/22/2023

The contact owns a 2016 Acura RDX. The contact stated while driving approximately 60 MPH a deer had jumped in front of his vehicle. The contact stated that he depressed the brake pedal with force, however, the pedal did not respond and depressed to the floorboard with no resistance. The contact stated that he was pumping the brake pedal when he crashed into the deer. The contact stated that the vehicle continued forward for several hundred yards before he was able to stop the vehicle. The contact stated that he was able to drive the vehicle to a dealer, it was an out-of-state dealer since he had been traveling when he crashed into the deer. The contact stated that the damage was to the front bumper and to the hood of the vehicle which had been deformed due to the crash with the deer. The contact stated that the out-of-state dealer repaired the crash damage and replaced the brakes with new pads and rotors. The contact observed that the vehicle was having a failure of the tire pressure monitoring system light which was constantly illuminated, the windshield wiper motor was failing intermittently and the brakes continued to feel "mushy." The contact took the vehicle to a local dealer who determined that the vehicle failures described by the contact were not duplicated following a diagnosis. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 100,000.

11/22/2023

Please see attached photos regarding unsafe issue with our Britax 1 for life clicktight carseat purchased 2021 and utilized from the end of 2021 to Dec. 2024. The harness strap would not tighten with ease, so I tugged with light force and the bolts that held the button to loosen the harness popped out. The harness then would not tighten at all. We threw the seat away but wanted to report the issue to you out of concern for others who are still utilizing this seat.

12/23/2024

The contact owns a 2016 Acura RDX. The contact stated that while his wife was driving 25 MPH, there was a loud clicking sound coming from underneath the vehicle on the front passenger side of the vehicle. No warning lights were illuminated. The contact’s wife took the vehicle to the local independent mechanic to be diagnosed. The contact was informed that the front passenger’s side axle was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,495.

1/16/2025