2013 Acura RDX Owner Complaints

EVEN AFTER REPLACEMENT THE HEADLIGHTS ARE DANGEROUSLY DIM. IT APPEARS THAT THE PROJECTORS ARE BLOCKING THE LIGHT.

1/20/2019

BOTH HEADLIGHTS ARE TOO DIM TO SAFELY DRIVE AT NIGHT. I WAS PULLED OVER BY A STATE TROOPER FOR NOT HAVING MY LIGHTS ON WHEN THEY WERE ACTUALLY ON. ACURA HAS A RECALL FOR THIS ISSUE ON THE 2014 ILX. THE 2013 RDX SHOULD ALSO BE INCLUDED IN THIS RECALL.

12/19/2020

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V061000 (AIR BAGS). THE DEALER INDICATED THAT THE PART MAY NOT BECOME AVAILABLE FOR LONGER THAN SIX MONTHS TO RECEIVE THE RECALL REPAIR. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE INTERIM NOTIFICATION LETTER ONLY INDICATED THAT THE PARTS MAY BE AVAILABLE MID SUMMER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

3/24/2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER DID NOT PROVIDE A LOANER VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

4/15/2016

THE BRAND NEW CAR WAS ON FIRE BY ITSELF ON OCTOBER 30, 2012. IT WAS AFTER THE HURRICANE SANDY. MY FAMILY WOKE UP BECAUSE OF SMELLING GAS FROM DOWNSTAIRS WHICH WAS THE ATTACHED GARAGE TO THE KITCHEN. WHEN MY HUSBAND OPENED THE KITCHEN DOOR TO THE GARAGE, HE COULDN'T SEE ANYTHING BUT SMOKES. WE CALLED 911 AND FOUND OUT THERE WAS FIRE INSIDE OF THE CAR. THE FIRE STARTED INTERNALLY AND SPREAD OUT TO THE GARAGE. THERE WAS SIGN OF WATER THAT GOT INTO THE GARAGE. HOWEVER, WHEN FIRE FIGHTER OPENED THE GARAGE DOOR, THERE WAS NO WATER IN THE GARAGE. THE FRONT OF THE CAR WAS FINE. THE DRIVER'S SEAT AREA AND THE NAVIGATOR AREA WAS TOTALLY MELTED DOWN. THERE WAS NO POWER IN OUR TOWN SINCE OCTOBER 29, 2012. THE CAR WINDOWS(SIDE AND THE TOP) WERE OPEN BY ITSELF. I DO NOT UNDERSTAND HOW THE CAR CAUSED FIRE BY ITSELF. THERE WERE THOUSANDS OF CARS BUT I DID NOT HEAR THE FLOOD CAUSED THE FIRE WHICH WAS PARKED INSIDE OF THE GARAGE. THE CAR WAS BRAND NEW AND HAD A TEMPERATE PLATE. THERE IS NO SMOKER IN MY FAMILY. *TR

11/24/2012

TL* THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW WAS LOOSE. WHILE DRIVING APPROXIMATELY 35 TO 50 MPH, THE DRIVER SIDE WINDOW GLASS CLICKED AND MOVED BACK AND FORTH. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THERE WAS NO DIAGNOSIS. THE WINDOW WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

7/8/2016

TL* THE CONTACT OWNS A 2013 ACURA MDX. THE CONTACT STATED THAT HE ATTEMPTED TO CHECK THE TRANSMISSION FLUID BUT BURNED HIMSELF IN THE PROCESS. THE CONTACT NOTIFIED THE DEALER AND THEY STATED THAT THE VEHICLE WAS MANUFACTURED THAT WAY AND THERE WAS NOTHING THAT THEY COULD DO. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1,300.

5/17/2013

TL* THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT STATED THAT AFTER SECURING THE VEHICLE INTO PARK AND EXITING, THE VEHICLE SUDDENLY BEGAN TO ROLL AWAY AT A SPEED OF APPROXIMATELY 10 MPH. THE VEHICLE CRASHED INTO ANOTHER PARKED VEHICLE BEFORE TRAVELING ACROSS AN INTERSECTION AND CRASHING INTO A HOT DOG STAND. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER 13V143000 (POWER TRAIN) BUT DID NOT CONFIRM WITH THE MANUFACTURER IF THE VEHICLE WAS INCLUDED IN THE RECALL CAMPAIGN. THE FAILURE MILEAGE WAS 10,400.

11/29/2013

MY NEW 2013 RDX CAUGHT ON FIRE AT MY GARAGE IN THE DAY AFTER HURRICANE SANDY. ACURA AND AUTO INSURANCE COMPANY(PROGRESSIVE) INSISTS THAT THE CAR CAUGHT ON FIRE BY FLOODING. HOWEVER, CAR BATTERY AND ENGINE ARE FINE. ONLY FRONT SEAT, DASHBOARD, AND NAVIGATION SYSTEM WERE BURNED AND THE FIRE DAMAGED MY GARAGE TOO. FURTHERMORE IT DOES NOT MAKE SENSE THAT FLOODING CAUSED FIRE AT ALL. I SHOWED MY RDX TO ACURA TECHNICIANS, BUT SILENT. ISN'T IT A DEFECT OF NEW MODEL? *TR

11/23/2012

THE BRAND NEW CAR WAS ON FIRE BY ITSELF ON OCTOBER 30, 2012. IT WAS AFTER THE HURRICANE SANDY. MY FAMILY WOKE UP BECAUSE OF SMELLING GAS FROM DOWNSTAIRS WHICH WAS THE ATTACHED GARAGE TO THE KITCHEN. WHEN MY HUSBAND OPENED THE KITCHEN DOOR TO THE GARAGE, HE COULDN'T SEE ANYTHING BUT SMOKES. WE CALLED 911 AND FOUND OUT THERE WAS FIRE INSIDE OF THE CAR. THE FIRE STARTED INTERNALLY AND SPREAD OUT TO THE GARAGE. THERE WAS SIGN OF WATER THAT GOT INTO THE GARAGE. HOWEVER, WHEN FIRE FIGHTER OPENED THE GARAGE DOOR, THERE WAS NO WATER IN THE GARAGE. THE FRONT OF THE CAR WAS FINE. THE DRIVER'S SEAT AREA AND THE NAVIGATOR AREA WAS TOTALLY MELTED DOWN. THERE WAS NO POWER IN OUR TOWN SINCE OCTOBER 29, 2012. THE CAR WINDOWS(SIDE AND THE TOP) WERE OPEN BY ITSELF. I DO NOT UNDERSTAND HOW THE CAR CAUSED FIRE BY ITSELF. THERE WERE THOUSANDS OF CARS BUT I DID NOT HEAR THE FLOOD CAUSED THE FIRE WHICH WAS PARKED INSIDE OF THE GARAGE. THE CAR WAS BRAND NEW AND HAD A TEMPERATE PLATE. THERE IS NO SMOKER IN MY FAMILY. *TR

11/24/2012

VERY ROUGH RIDE MAKING CLUNKING NOISE TOOK CAR TO ACURA DEALER JULY 23, 2014 THEY SAID THEY REPLACED BOTH REAR SHOCKS THAT THERE WAS A FAULTY PART THAT WAS RECALLED. TOOK THE CAR BACK APPROXIMATELY 2 MONTHS LATER BECAUSE WAS HAVING THE SAME ISSUE ( ROUGH RIDE FEEL EVERY BUMP IN THE ROAD, THEY SAID ONE OF THE REAR SHOCKS WAS LEAKING FLUID . THEY REPLACED BOTH BACK SHOCKS AGAIN . TOOK THE CAR BACK A FEW DAYS LATER CAUSE IT DIDN'T SEEM FIXED , THEY TOLD ME THY CHECKED IT OUT AND COULDN'T FIND ANYTHING WRONG . TOOK THE CAR BACK TODAY OCTOBER 20, 2014 TOLD THEM TO CHECK IT EVERYWHERE REAL GOOD TO FIND OUT WHAT IS WRONG WITH IT WAITING ON RESPONSE FROM THE DEALER . *TR

10/20/2014

UPDATE TO ORIGINAL COMPLAINT, ACURA DEALER SAID THEY COULD NOT FIND ANYTHING WRONG WITH MY CAR IN OCTOBER 2014, HAD ME TEST DRIVE A 2015 ACURA RDX TO COMPARE THE RIDE TO MINE. TAKING CAR BACK AGAIN THIS WEEK JANUARY 7TH 2015. CAR RIDE IS UNACCEPTABLE TO ME !!! I FEEL IT IS RIDING EVEN WORSE THAN IT WAS IN OCTOBER WHEN THEY SAID THEY COULDN'T FIND ANYTHING WRONG. I FEEL EVERY SMALL BUMP IN THE ROAD AND WHEN I HAVE TO GO OVER A SLIGHTLY BIGGER BUMP OR PULL UP IN A DRIVEWAY I HEAR A HOLLOW CLUNKING SOUND. OVERALL ROUGH RIDE. VERY DISAPPOINTED. *TR

1/5/2015

DRIVING SPEED LIMIT ON HIGHWAY 26, MILEPOST 34 BETWEEN PORTLAND OREGON AND SEASIDE OREGON, ON FEBRUARY 11, 2017 WHEN THE SUNROOF EXPLODED. NOT POSSIBLE TO HAVE BEEN CAUSED BY AN IMPACT. NO OTHER CARS IN THE VICINITY. NO CARS PASSED US. NO RESIDENCES FOR MILES AROUND. CLEAR DAY. 41. 2:04 IN THE AFTERNOON.

2/11/2017

OUR PARKING PAWL MAYBE DEFECTIVE. WE ALWAYS ENGAGE OUR EMERGENCY BRAKE WHEN PARKING IN OUR DRIVEWAY; TODAY WAS NO DIFFERENT, BUT WHEN I ATTEMPTED TO RE-ENTER MY CAR IT STARTED ROLLING BACK BY ITSELF EVEN WITH THE EMERGENCY BRAKE ENGAGED. I TRIED TO STOP THE CAR FROM ROLLING BACK OUT OF MY DRIVEWAY IN FEAR FOR MY 2 YOUNG CHILDREN STILL IN THE CAR. IN THAT ATTEMPT, I ENDED UP BREAKING MY HAND AND HAD TO GO THE THE ER. EVENTS: 1. PULLED UP INTO DRIVEWAY AND STOPPED COMPLETELY 2. ENGAGED EMERGENCY BRAKE 3. PUT SHIFTER IN PARK POSITION 4. STEPPED OUT TO OPEN GARAGE 5. ATTEMPTED TO RE-ENTER VEHICLE 6. IT STARTED TO ROLL BACK 7. I TRIED TO KEEP IT FROM ROLLING BACK

8/27/2017

TL* THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

7/17/2014

TL* THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE AT NIGHT, THE LOW-BEAM HEADLIGHTS FAILED TO PROPERLY ILLUMINATE THE ROADWAY AND WAS EXTREMELY DIM CAUSING A VISIBILITY HAZARD TO THE DRIVER. THE LIGHT BULBS WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE PRIORITY ACURA LOCATED AT 1701 S MILITARY HWY, CHESAPEAKE, VA 23320 WHO DIAGNOSED THAT THE HEADLIGHT ASSEMBLY REFLECTOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

4/12/2021

MY NEW 2013 RDX CAUGHT ON FIRE AT MY GARAGE IN THE DAY AFTER HURRICANE SANDY. ACURA AND AUTO INSURANCE COMPANY(PROGRESSIVE) INSISTS THAT THE CAR CAUGHT ON FIRE BY FLOODING. HOWEVER, CAR BATTERY AND ENGINE ARE FINE. ONLY FRONT SEAT, DASHBOARD, AND NAVIGATION SYSTEM WERE BURNED AND THE FIRE DAMAGED MY GARAGE TOO. FURTHERMORE IT DOES NOT MAKE SENSE THAT FLOODING CAUSED FIRE AT ALL. I SHOWED MY RDX TO ACURA TECHNICIANS, BUT SILENT. ISN'T IT A DEFECT OF NEW MODEL? *TR

11/23/2012

THE BRAND NEW CAR WAS ON FIRE BY ITSELF ON OCTOBER 30, 2012. IT WAS AFTER THE HURRICANE SANDY. MY FAMILY WOKE UP BECAUSE OF SMELLING GAS FROM DOWNSTAIRS WHICH WAS THE ATTACHED GARAGE TO THE KITCHEN. WHEN MY HUSBAND OPENED THE KITCHEN DOOR TO THE GARAGE, HE COULDN'T SEE ANYTHING BUT SMOKES. WE CALLED 911 AND FOUND OUT THERE WAS FIRE INSIDE OF THE CAR. THE FIRE STARTED INTERNALLY AND SPREAD OUT TO THE GARAGE. THERE WAS SIGN OF WATER THAT GOT INTO THE GARAGE. HOWEVER, WHEN FIRE FIGHTER OPENED THE GARAGE DOOR, THERE WAS NO WATER IN THE GARAGE. THE FRONT OF THE CAR WAS FINE. THE DRIVER'S SEAT AREA AND THE NAVIGATOR AREA WAS TOTALLY MELTED DOWN. THERE WAS NO POWER IN OUR TOWN SINCE OCTOBER 29, 2012. THE CAR WINDOWS(SIDE AND THE TOP) WERE OPEN BY ITSELF. I DO NOT UNDERSTAND HOW THE CAR CAUSED FIRE BY ITSELF. THERE WERE THOUSANDS OF CARS BUT I DID NOT HEAR THE FLOOD CAUSED THE FIRE WHICH WAS PARKED INSIDE OF THE GARAGE. THE CAR WAS BRAND NEW AND HAD A TEMPERATE PLATE. THERE IS NO SMOKER IN MY FAMILY. *TR

11/24/2012

MY NEW 2013 RDX CAUGHT ON FIRE AT MY GARAGE IN THE DAY AFTER HURRICANE SANDY. ACURA AND AUTO INSURANCE COMPANY(PROGRESSIVE) INSISTS THAT THE CAR CAUGHT ON FIRE BY FLOODING. HOWEVER, CAR BATTERY AND ENGINE ARE FINE. ONLY FRONT SEAT, DASHBOARD, AND NAVIGATION SYSTEM WERE BURNED AND THE FIRE DAMAGED MY GARAGE TOO. FURTHERMORE IT DOES NOT MAKE SENSE THAT FLOODING CAUSED FIRE AT ALL. I SHOWED MY RDX TO ACURA TECHNICIANS, BUT SILENT. ISN'T IT A DEFECT OF NEW MODEL? *TR

11/23/2012

TL* THE CONTACT OWNS A 2013 ACURA RDX. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE EPS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE EPS UNIT AND THE POWER STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,559.

10/28/2014

ACURA RDX TECH VEHICLE VIOLENTLY UPSHIFTS WHILE ACCELERATING FROM A STOP. IT STARTED INTERMITTENTLY (TWICE BEFORE BUT NOT AS VIOLENT).ON INCLINES (LIVE IN SOUTHERN CALIFORNIA). YESTERDAY, WHILE GOING UP AN INCLINE TO PARK VEHICLE, CAR VIOLENTLY SHIFTED AND HIT A BUILDING RESULTING IN CRASHING INTO A BUILDING, DEPLOYMENT OF AIRBAG AND SOFT TISSUE INJURY OF DRIVER'S CHEST. VEHICLE IS WITH BALL ACURA AND IS BEING INVESTIGATED. CAR IS ONLY 1 MONTH OLD AND WAS PURCHASED BRAND NEW (80 MILES). ACURAZINE COMMUNITY FORUM HAS ANOTHER INCIDENT THAT IS 100% SIMILAR TO WHAT OCCURRED WITH MY VEHICLE. USER NAME IS DIRVIN. *TR

5/1/2013

ON MONDAY, JUNE 8, 2020 I WAS DRIVING MY 2013 ACURA RDX AND EXPERIENCED AN ISSUE WITH THE POWER TRAIN. I CAME TO A RED LIGHT ON A TOWN STREET IN MIDDLEBURY, VT AND LET THE CAR NATURALLY DECELERATE. AS I APPROACHED THE CAR AHEAD OF ME, MY RDX VERY SUDDENLY SURGED FORWARD AND ACCELERATED. IT ACCELERATED VERY NOTICEABLY. FORTUNATELY, I BRAKED AND SWERVED IN TIME SO AS TO NOT REAR-END THE VEHICLE AHEAD OF ME. THIS IS THE 3RD TIME THAT MY CAR HAS DONE THIS. HOWEVER, THIS IS THE FIRST TIME THAT I WAS NEARLY IN AND JUST AVOIDED A COLLISION. I LOVE MY CAR. HOWEVER, I AM FRIGHTENED THAT I MAY INJURE MYSELF, A PASSENGER OR EVEN WORSE, ANOTHER DRIVER OR PEDESTRIAN. ALITTLE VEHICLE HISTORY ... I BOUGHT THE CAR FROM AN ACURA DEALER IN SOUTH BURLINGTON, VT ONLY 4 MONTHS AGO IN FEBRUARY 2020. THE VEHICLE HAD 65 THOUSAND MILES ON IT AT THE TIME OF PURCHASE. IN THE NEARLY 4 MONTHS THAT I HAVE HAD THE VEHICLE, I HAVE PUT 3 THOUSAND MILES ON THE RDX. PRESENTLY, THE ACURA HAS 68 THOUSAND MILES ON IT. I CALLED THE DEALERSHIP'S SERVICE MANAGER [XXX]. [XXX] INDICATED THAT THE TRANSMISSION FLUID -- OR AT LEAST 3 OR 4 QUARTS OF THE 8 TO 10 QUARTS IN THE TRANSMISSION -- SHOULD BE CHANGED. I SCHEDULED THE EARLIEST APPOINTMENT FOR TOMORROW, THURSDAY, JUNE 11, 2020. I AM 59 YEARS OLD AND HAVE OWNED A TOTAL OF 9 VEHICLES DURING MY LIFETIME. I HAVE NEVER, EVER EXPERIENCED A CAR SURGING FORWARD AND ACCELERATING ON ITS OWN. I DO NOT KNOW WHETHER OR NOT THIS IS NORMAL OR ACCEPTABLE, BUT I AM HOPEFUL THAT [XXX] PROPOSED SOLUTION OF REPLACING TRANSMISSION FLUID WILL SOLVE THIS ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

6/10/2020

TL* THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW WAS LOOSE. WHILE DRIVING APPROXIMATELY 35 TO 50 MPH, THE DRIVER SIDE WINDOW GLASS CLICKED AND MOVED BACK AND FORTH. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THERE WAS NO DIAGNOSIS. THE WINDOW WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

7/8/2016

TL* THE CONTACT OWNS A 2013 ACURA RDX. WHILE DRIVING APPROXIMATELY 50 MPH, A LOUD EXPLOSION WAS HEARD. THE CONTACT STOPPED THE VEHICLE AND DISCOVERED THAT THE SUN ROOF HAD DISLODGED FROM THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (ACURA OF LIMERICK, 77 AUTOPARK BLVD, LIMERICK, PA) AND THE MANUFACTURER WERE NOTIFIED. THE FAILURE MILEAGE WAS 66,000. *TT CONSUMER STATED THE SUNROOF EXPLODED UNEXPECTEDLY. ITW WS REPLACED BY WISMERS AUTO INTERIORS - RECOMMENDED BY ERIE INS. CO. INSURANCE PAID EXCEPT FOR $50.00 DEDUCTIBLE. UPDATED 10/19/18*JB

9/5/2018

WHEN VEHICLE IS BETWEEN 2ND AND 3RD GEAR GOING AT A CONSISTENT SPEED THERE IS A VIBRATION. VIBRATION GOES AWAY UPON ACCELERATION. IT DOES THIS AS WELL BETWEEN 4TH & 5TH GEAR. AFTER 55MPH IT DOESN'T HAPPEN. CALLED CREST ACURA AND WAS TOLD THAT IT IS THE "DEACTIVATION OF CYLINDERS AND THAT IS WHAT IT IS SUPPOSED TO DO." I THEN TOOK THE VEHICLE TO MY MECHANIC WHO STATED IT SHOULD NOT DO THAT. TOOK VEHICLE TO CREST ACURA ON 2/13/14 TO ADDRESS THE BLUE TOOTH THAT IS AWFUL AND HAD A TECHNICIAN RIDE WITH ME TO FEEL THE VIBRATION. THE TECH SAID THERE HAVE BEEN OTHER COMPLAINTS REGARDING THE VIBRATION BUT ACURA HAS NOT COME UP WITH A FIX FOR IT. HE STATED HE HAD A CALL INTO ACURA. I WAS TOLD ONCE AGAIN THAT IT IS NORMAL FOR THE VEHICLE TO DO THAT BY THE SERVICE MANAGER. THE BLUETOOTH COMPLAINT IS: I CAN HEAR FINE WITH IT BUT PEOPLE CANT HEAR ME. THEY REPLACED THE BLUETOOTH MICROPHONE ON 2/21/14 BUT IT DID NOT FIX THE PROBLEM. I WOULD LIKE ACURA TO ADDRESS THESE 2 ISSUES AS I AM NOT THE ONLY ACURA RDX CUSTOMER TO HAVE THESE ISSUES. A VEHICLE OF THIS CALIBER SHOULD NOT VIBRATE! *TR

2/25/2014

OPERATION OF GPS VOICE ACTIVATION SYSTEM CAUSES SIGNIFICANT DRIVE DISTRACTION AND IS POTENTIALLY DANGEROUS. FRIENDS WITH THE SAME MODEL HAVE THE SAME PROBLEM. SPECIFICS OF PROBLEM IS LISTED BELOW IN COMMUNICATION WITH HONDA. THIS IS PROBLEM IS SO POTENTIALLY DANGEROUS MY WIFE AND I DON'T USE THE SYSTEM ANY MORE. IN CONVERSATIONS WITH HONDA THEY WON'T RECOGNIZE THE SAFETY ASPECT OF THE PROBLEM SEE BELOW. [email protected] BACKGROUND: I CURRENTLY OWN TWO ACURA VEHICLES, A 2008 TL AND A 2013 RDX. I HAVE OWNED A TOTAL OF 4 ACURA VEHICLES AND THERE ARE CURRENTLY 5 HONDA VEHICLES IN MY IMMEDIATE FAMILY. I BELIEVE YOU MANUFACTURE AN SUPERIOR PRODUCT WITH THE EXCEPTION OF WHAT I CONSIDER A SERIOUS DESIGN FLAW IN THE 2013 RDX. I HAVE AN ADVANCED AEROSPACE ENGINEERING DEGREE FROM MIT AND CURRENTLY WORK IN THE ADVANCED TECHNOLOGY DEVELOPMENT ARENA. AND I SPEAK ENGLISH FLUENTLY (NATIVE LANGUAGE). PROBLEM: TRYING TO ACTIVATE THE NAVIGATION SYSTEM (PLACES MODE) WHEN THE VEHICLE IS IN MOTION IS AT BEST USER UNFRIENDLY AND POTENTIALLY DANGEROUS. MY WIFE AND I HAVE ENGAGED IN SEVERAL TRAINING EXERCISES SINCE WE PURCHASED THE VEHICLE AT THE END OF SEPTEMBER; ALL HAVE RESULTED IN FRUSTRATION AND FAILURE TO ACHIEVE THE DESIRED RESULT. (TRAINING CONSISTS OF TRYING TO USE THE SYSTEM ON A FAMILIAR ROUTE TO A KNOWN LOCATION.) AS YOU KNOW, IN THIS MODE, THE DRIVER MUST SPELL THE DESIRED LOCATION IN ORDER TO ENGAGE THE SYSTEM. YESTERDAY, THE SYSTEM COULDN'T RECOGNIZE THE LETTER ?E,? THE MOST COMMONLY USED LETTER IN THE ENGLISH LANGUAGE. MY ATTENTION WAS CONSTANTLY DIVERTED FROM THE ROAD TO TRYING TO MAKE AN AUDIO INPUT THAT THE SYSTEM COULD UNDERSTAND THEN LOOKING AT THE SCREEN TO SELECT A NUMBERED VERIFICATION OF THE LETTER. THIS SCENARIO TOOK ABOUT 10 MINUTES FOR A 6 LETTER WORD. UNACCEPTABLE!!!!!!!!!!!!!!!!!!!!!!!! *TR

3/19/2014

TL* THE CONTACT OWNS A 2013 ACURA RDX. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE EPS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE EPS UNIT AND THE POWER STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,559.

10/28/2014

MICHELIN PRIMACY MXM4 P235/60R18 TIRES WITH A LITTLE OVER 13000 MILES THAT CAME NEW ON 2013 ACURA RDX. WOULD NOT STOP ON A SLIGHT DOWN HILL ROAD THAT WAS DAMP. STARTING STOPPING AT A SAFE DISTANCE BUT ALL THEY WOULD DO WAS SLIDE AND SKID. STOPPED FINALLY WITH FRONT OF CAR SLIGHTLY IN ONCOMING LANE. JUST AS I GOT STOPPED A DUMP TRUCK WENT ACROSS IN THAT LANE RIGHT IN FRONT OF ME. NOT THE FIRST TIME I HAVE HAD TRACTION PROBLEMS BUT THE FIRST TIME I ALMOST GOT IN SERIOUS TROUBLE. THESE TIRES ARE NOT SAFE ON WET OR DAMP ROADS. *TR

11/7/2014

THE CAR NOW HAS HAD TO GET TWO DIFFERENT WHEEL BEARINGS CHANGED (UNDER WARRANTY). PER DEALERSHIP, ITS A "KNOWN PROBLEM" WITH THE RDX. WHAT CONCERNS ME IS THAT 2 OUT OF THE 4 HAVE BEEN REPLACED UNDER WARRANTY AND SOON I WILL BE OUT OF WARRANTY, WHAT IS MY RECOURSE AFTER THIS WHEN THIS A SUPPOSEDLY A "KNOWN PROBLEM" WITH THE 2013 RDX. *JS

12/31/2014

THE BRAKES MAKE A HIGH-PITCHED SQUEAL WHEN AT LOW SPEEDS WITH LIGHT PRESSURE ON THE BRAKES. MOSTLY OCCURS GOING DOWN A SLOPE(PARKING GARAGE), DOWN A DRIVEWAY, AND SOMETIMES RANDOMLY WHILE DRIVING ON FLAT ROADS. THE BRAKES ON THE ACURA RDX CONTINUE TO SQUEAL AFTER BEING "FIXED" TWICE. IN THE DEALER-PERFORMED SERVICES, THE BRAKES WERE REPLACED AND THE ROTORS WERE RESURFACED. WHEN CONTACTING THE DEALER ABOUT THE ISSUE AGAIN, THE DEALER STATED THAT ACURA WAS WORKING ON A SOLUTION. WHEN CONTACTING ACURA CLIENT RELATIONS, THEY ADVISED ME TO SPEAK TO MY DEALERSHIP WHICH WAS NO HELP.

8/1/2015

TL* THE CONTACT OWNS A 2013 ACURA RDX. WHILE DRIVING APPROXIMATELY 50 MPH, A LOUD EXPLOSION WAS HEARD. THE CONTACT STOPPED THE VEHICLE AND DISCOVERED THAT THE SUN ROOF HAD DISLODGED FROM THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (ACURA OF LIMERICK, 77 AUTOPARK BLVD, LIMERICK, PA) AND THE MANUFACTURER WERE NOTIFIED. THE FAILURE MILEAGE WAS 66,000. *TT CONSUMER STATED THE SUNROOF EXPLODED UNEXPECTEDLY. ITW WS REPLACED BY WISMERS AUTO INTERIORS - RECOMMENDED BY ERIE INS. CO. INSURANCE PAID EXCEPT FOR $50.00 DEDUCTIBLE. UPDATED 10/19/18*JB

9/5/2018

TL* THE CONTACT OWNS A 2013 ACURA RDX. WHILE DRIVING 30 MPH, THE REARVIEW MIRROR AND PART OF THE WINDSHIELD DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THOMAS ACURA (LOCATED AT 580 S CITRUS AVE, COVINA, CA 91723, (626) 915-1602), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.

7/2/2019

PASSENGER SIDE SEAT BELT WILL NOT LATCH INTO PLACE.

11/5/2020

See attached document for complaint

8/8/2024