2020 Acura MDX Owner Complaints

The contact owns a 2020 Acura MDX. The contact stated while driving 30-35 MPH, the accelerator pedal was depressed but the vehicle failed to respond and would not move. There were several unknown warning lights illuminated. The contact stated that after depressing the drive button several times, she was able to drive the vehicle. The vehicle was taken to the dealer who determined that the contact had inadvertently depressed an unknown button on the steering wheel causing the vehicle to shift to neutral. The vehicle was not repaired. The contact stated that the failure recurred while driving. The contact was able to restart the vehicle and drove to her destination. The contact stated the failure persisted. The contact stated that the vehicle inadvertently stalled while driving. Several unknown warning lights illuminated. The contact was unable to restart the vehicle or veer to the side of the road. The vehicle was towed to the dealer but was not diagnosed nor repaired. The contact referenced NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline) as a possible solution to the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 3,000.

9/14/2021

My car was stopped at a light with idle auto on. The car shut off and switched into neutral with check engines lights on the dash. I was not able to switch the car to drive. I had to restart the car. This has happened twice in 2 weeks at busy intersections. I have brought the car to the dealership but they are unable to replicate. There was no prior warning lamps or signs prior to this happening.

7/13/2022

My fiancé is 8 months pregnant and her sunroof literally exploded on her while she was on the freeway yesterday. She was almost in an accident and could have been killed. She has a 2020 MDX and I’m reading online that she isn’t the only person this has happened to. The dealership told her that she’s on her own and this defect isn’t covered under warranty when she called. It has not been inspected, but I have taken many pictures. There were no warnings or indications anything was wrong.

6/10/2021

Car broke down 3 times on the road while driving, it show 12Vbattery failure, ABS failure nd started flashing lights on the dashboard nd broke down while driving. When first time it happened dealer said they have fixed the issue. It happened again md yesterday is 3rd time. Vehicle is 19k miles only it. Pls help us getting this resolved. Dealers make false promises and it’s breaking down again and again on the road while driving which is very scary.

1/4/2022

My car was stopped at a light with idle auto on. The car shut off and switched into neutral with check engines lights on the dash. I was not able to switch the car to drive. I had to restart the car. This has happened twice in 2 weeks at busy intersections. I have brought the car to the dealership but they are unable to replicate. There was no prior warning lamps or signs prior to this happening.

7/13/2022

Car will not restart from the Auto Idle Stop when at a stop light. The dash goes blank then flashes everything and it takes a minute or so to restart. It has happened 3-4 times in the last 6 months. Once on a 55 mph highway. Very dangerous safety issue. I have take it to the Acura dealership service department and they say diagnostics does not show why. However, They said it has happened to their TXL model and a software update was the solution and they are hopeful they will get on update soon. Service associate did say others have been calling in about the same issue. But do not know if Acura is working on a fix. I did report the incidents to the national Acura customer service department and have a case number.

9/1/2022

1. (JULY 8, 2020) ON 1 OCCASION WITHIN A SHORT TIME AFTER PURCHASING MDX, I FLOORED THE GAS PEDAL ON THE HIGHWAY AS WHEN PASSING ANOTHER CAR, LET OFF THE GAS PEDAL AND THE ENGINE KEPT RUNNING AS THOUGH THE GAS PEDAL WAS STILL FLOORED. REPORTED IT TO DEALER AND THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM AND SAID MAYBE THE FLOORMAT CAUSED THE PROBLEM. POTENTIALLY DANGEROUS. 2. (JULY 8, 2020) ON AN INCLINE AT A STOP SIGN, MDX WILL ROLL BACKWARDS AFTER RELEASING BRAKE AND THEN WHEN PRESSING ON THE GAS PEDAL IT WILL LURCH FORWARD. REPORTED IT TO THE DEALER. POTENTIALLY DANGEROUS. 3. WHEN STOPPED AND THEN TRYING TO BACKUP ON AN INCLINE, MDX WON'T MOVE REARWARD UNTIL GAS PEDAL IS PRESSED APPROXIMATELY 1/4 TO 1/3 OF FULL GAS PEDAL MOVEMENT. IT ACTS AS THOUGH THE BRAKING SYSTEM IS PARTIALLY APPLIED. THIS ONLY HAPPENS ON AN INCLINE, NOT ON LEVEL GROUND.

1/8/2021

I HAVE EXPERIENCED SUDDEN ACCELERATION PROBLEM NUMEROUS TIMES( 5 TO SIX TIMES. THE LATEST ONE WAS MARCH 1,2021. THE VEHICLE WOULD ACCELERATE (RPM RAPIDLY ) SUDDENLY WHEN DRIVING AT LOW SPEEDS(AROUND 10 TO 15MPH TO A QUICK ALMOST 30MPH WITHOUT PRESSING THE GAS PEDAL) THAT ALWAYS REQUIRE ME TO BREAK IMMEDIATELY TO AVOID ANY ACCIDENTS. I HAD THE VEHICLE CHECKED THOROUGHLY BY A COMPANY SENT EXPERT LAST YEAR(SOMETIME NOV ,2020) AND THEY CAN'T REPLICATE THE PROBLEM. ACURA RELATIONS CAN'T HELP ME ANYMORE . IT MADE ME GOOGLE UNINTENDED ACCELERATION MDX. THE PROBLEM IS FOR REAL. HAD I KNOWN THIS PROBLEM, I WOULDN'T HAVE LEASED THIS VEHICLE LAST OCT.31, 2019. PLEASE HELP. MANY THANKS

3/2/2021

The contact owns a 2020 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at various speeds, and while the vehicle was idling, the vehicle stalled without warning. The contact made several attempts to restart the vehicle before the vehicle regained normal power. The contact stated that the failure occurred intermittently. The vehicle was taken to the dealer however, the mechanic was unable to determine the cause of the failure. The vehicle had not been repaired. The failure mileage was unknown. VIN tool confirms parts not available.

12/15/2023

The contact owns a 2020 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The contact stated that the vehicle hesitated to start. There was no warning light illuminated. Additionally, the contact stated while driving at an undisclosed speed, there was an abnormal knocking sound coming from underneath the rear of the vehicle. An unknown local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the failures. The approximate failure mileage was 32,863. VIN tool confirms part not available.

3/20/2024

WHILE DRIVING AT HIGHWAY SPEEDS WITH THE ADAPTIVE CRUISE CONTROL ENGAGED, THE VEHICLE DETECTS VEHICLES TO THE RIGHT (SAME DIRECTION OF TRAVEL) OR AT TIMES VEHICLES TO THE LEFT (OPPOSITE DIRECTION OF TRAVEL) AND ABRUPTLY APPLIED BACKING. NO VEHICLES WILL ACTUALLY BE IN LANE OF TRAVEL OF THE VEHICLE TO CAUSE ACTION. ON A 87 MILE DRIVE (ONE WAY TO WORK) HAPPENS MORE THAN EIGHT TIMES ON FIRST DRIVE AND OVER TEN TIME ON SECOND DRIVE. VEHICLE HAS UNDER 1500 MILES ON IT AND WAS PURCHASED BRAND NEW. TAKEN TO ACURA AND TOLD TO TURN OFF LANE DEPARTURE SYSTEM UNLESS IN CITY TRAFFIC. SYSTEM TURNED OFF AND DID NOT CORRECT ISSUE. THE ABRUPT BRAKING CAUSES DRIVERS BEHIND TO ABRUPTLY BRAKE, INCREASING RISK OF CRASH, AND ALSO ANGERS THEM BECAUSE THEY THINK YOU ARE 'BRAKE CHECKING' THEM. WEATHER WAS CLOUDY OR CLEAR.

1/11/2021

the manufacturer has not solved in a timely matter the open recall since November 2023

4/8/2024

I HAVE EXPERIENCED SUDDEN ACCELERATION PROBLEM NUMEROUS TIMES( 5 TO SIX TIMES. THE LATEST ONE WAS MARCH 1,2021. THE VEHICLE WOULD ACCELERATE (RPM RAPIDLY ) SUDDENLY WHEN DRIVING AT LOW SPEEDS(AROUND 10 TO 15MPH TO A QUICK ALMOST 30MPH WITHOUT PRESSING THE GAS PEDAL) THAT ALWAYS REQUIRE ME TO BREAK IMMEDIATELY TO AVOID ANY ACCIDENTS. I HAD THE VEHICLE CHECKED THOROUGHLY BY A COMPANY SENT EXPERT LAST YEAR(SOMETIME NOV ,2020) AND THEY CAN'T REPLICATE THE PROBLEM. ACURA RELATIONS CAN'T HELP ME ANYMORE . IT MADE ME GOOGLE UNINTENDED ACCELERATION MDX. THE PROBLEM IS FOR REAL. HAD I KNOWN THIS PROBLEM, I WOULDN'T HAVE LEASED THIS VEHICLE LAST OCT.31, 2019. PLEASE HELP. MANY THANKS

3/2/2021

Periodically when accelerating the car (2020 Acura MDX) looses power. The car does not stall it just looses power. There have been times when we have had to pull over to avoid causing an accident. When it does occur there are no warning or signal displayed on the dash boards pre or post the incident. We have reported the issue to Acura but there has be no resolution to the issue.

4/7/2023

WHILE DRIVING AT HIGHWAY SPEEDS WITH THE ADAPTIVE CRUISE CONTROL ENGAGED, THE VEHICLE DETECTS VEHICLES TO THE RIGHT (SAME DIRECTION OF TRAVEL) OR AT TIMES VEHICLES TO THE LEFT (OPPOSITE DIRECTION OF TRAVEL) AND ABRUPTLY APPLIED BACKING. NO VEHICLES WILL ACTUALLY BE IN LANE OF TRAVEL OF THE VEHICLE TO CAUSE ACTION. ON A 87 MILE DRIVE (ONE WAY TO WORK) HAPPENS MORE THAN EIGHT TIMES ON FIRST DRIVE AND OVER TEN TIME ON SECOND DRIVE. VEHICLE HAS UNDER 1500 MILES ON IT AND WAS PURCHASED BRAND NEW. TAKEN TO ACURA AND TOLD TO TURN OFF LANE DEPARTURE SYSTEM UNLESS IN CITY TRAFFIC. SYSTEM TURNED OFF AND DID NOT CORRECT ISSUE. THE ABRUPT BRAKING CAUSES DRIVERS BEHIND TO ABRUPTLY BRAKE, INCREASING RISK OF CRASH, AND ALSO ANGERS THEM BECAUSE THEY THINK YOU ARE 'BRAKE CHECKING' THEM. WEATHER WAS CLOUDY OR CLEAR.

1/11/2021

Starting around 20,000 miles, my car started to majorly hesitate when I would step on the pedal trying to accelerate. Over time the problem became increasingly worse to the point where the car would slip into neutral causing a major hazard driving on the tollway when my car would decelerate when stepping on the gas pedal. This has caused me to have several very close near accidents. The dealership would keep saying that they could not replicate the problem. I have taken my car in on 8 separate occasions for this safety concern (4 different Honda/Acura dealerships trying to get help since the place I bought the car wouldn’t not help with a solution.) My car has also begun back rolling (15+ feet) when in drive. And yesterday, suddenly accelerated from 0 to 35 when waiting for our driveway gate to open. There are major issues with sudden acceleration when driving a speeds under 20mph and deceleration issue when stepping on the gas pedal trying to accelerate. I have opened a report with Honda over a year ago and keep getting the run around.

4/30/2022

The contact owns a 2020 Acura MDX. The contact stated while driving 30-35 MPH, the accelerator pedal was depressed but the vehicle failed to respond and would not move. There were several unknown warning lights illuminated. The contact stated that after depressing the drive button several times, she was able to drive the vehicle. The vehicle was taken to the dealer who determined that the contact had inadvertently depressed an unknown button on the steering wheel causing the vehicle to shift to neutral. The vehicle was not repaired. The contact stated that the failure recurred while driving. The contact was able to restart the vehicle and drove to her destination. The contact stated the failure persisted. The contact stated that the vehicle inadvertently stalled while driving. Several unknown warning lights illuminated. The contact was unable to restart the vehicle or veer to the side of the road. The vehicle was towed to the dealer but was not diagnosed nor repaired. The contact referenced NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline) as a possible solution to the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 3,000.

9/14/2021

The contact owns a 2020 Acura MDX. The contact stated that while the vehicle was idling, the engine suddenly shut off when the driver attempted to accelerate forward. During the failure, the message “shift into park to restart” had displayed. After shifting to the park position the engine was restarted and the vehicle operated as normal. The failure had occurred on at least four separate occasions and one time while attempting to park the vehicle. The contact indicated that the failure had occurred with and without the fuel-saving feature activated. The cause of the failure was not determined. The local dealer was notified. The manufacturer was not yet contacted. The failure mileage was 12,000.

8/11/2022

Car broke down 3 times on the road while driving, it show 12Vbattery failure, ABS failure nd started flashing lights on the dashboard nd broke down while driving. When first time it happened dealer said they have fixed the issue. It happened again md yesterday is 3rd time. Vehicle is 19k miles only it. Pls help us getting this resolved. Dealers make false promises and it’s breaking down again and again on the road while driving which is very scary.

1/4/2022

Dealer says two warped rotors Brakes pads are good there has been no abnormal breaking while driving the car. I feel this is a faulty rotor

5/2/2022

The contact owns a 2020 Acura MDX. The contact stated while driving approximately 40 MPH, the collision mitigation braking system inadvertently activated. There were no warning lights illuminated. The contact had since deactivated the collision mitigation braking system. The contact stated that the failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 19,725

7/28/2022

On two separate occasions (December 2022 and April 2023), the Collision Mitigation System (CMS) of our 2020 Acura MDX improperly engaged. On the first occasion, the CMS abruptly engaged the braking system without warning. There was no car in front of the car, but there was a car in a turn lane to the right of the car. There was no reason for the system to engage. Both the driver (my wife) and the passenger (daughter) reported back pain from the incident. The driver received physical therapy for the event. The dealer (Gary Force Acura) and Honda America were notified. The dealer examined the car and found no issues or failures. On the second occasion, the car was changing lanes at a slow rate of speed while approaching an intersection and a stopped car well in front of the Acura. The CMS again abruptly slammed on the brakes in a manner not corresponding with the risk or danger of the situation. A collision with the car behind our car was fortunately avoided by the driver of the other car. The violence of the braking system caused damage to the braking system. No injuries were incurred. Again, the dealer and Honda America were notified, and the car was again examined. No issues or failures were identified outside of the brake repair. On both occasions, individuals were put at risk. The dealer was not able to reproduce the problem. The dealer said a CMS warning to brake should have come on before the CMS engaged. On both occasions, no warnings were observed until the actual braking event started. We are not comfortable driving the car, particularly with a student driver in the family. In most cases, we turn the CMS off before driving the car. The intent is to dispose of the car due to concern associated with the CMS.

6/9/2023

While at a stoplight, my car notified me of many sensors having "problems" From my understanding, it relates to the front camera located on the windshield. I am unable to use these additional safety features since the problem arose earlier this week. Had this gone out while I was driving, my family and I could have been fatally affected. My cursory research online shows this is a recurring problem that customers need to address independently. All expenses are paid from their own pockets. There were no warnings prior to the system's failure. I have not taken my car in yet for this to be addressed. I am frustrated that this is a known issue with no proactive solution by a brand I had trusted.

11/8/2024

### 1. **What component or system failed or malfunctioned, and is it available for inspection upon request?** The rearview camera system in my 2020 Acura MDX has malfunctioned. The camera, which is integral to several safety systems in the vehicle, has failed, causing significant safety concerns. The vehicle is available for inspection by an Acura dealership or independent service center upon request. ### 2. **How was your safety or the safety of others put at risk?** The malfunction of the rearview camera directly impacts the **Collision Mitigation Braking System (CMBS)**, **Adaptive Cruise Control (ACC)**, and **Lane Departure Warning (LDW)** systems. These systems rely on cameras and sensors to detect obstacles, maintain a safe following distance, and alert the driver when switching lanes. Without the proper function of the rearview camera, these safety systems become unreliable, increasing the risk of head-on collisions, rear-end accidents, or unintended lane changes, which could lead to a serious crash. Furthermore, the area surrounding the malfunctioning camera becomes dangerously hot, posing a burn risk when touched, which adds another safety hazard. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes I have taken the vehicle to a dealership for a formal inspection, I have confirmed the issue through the consistent malfunctioning of the camera. The overheating and failure of the camera have been present since the issue began, and I have communicated this to Acura's customer service. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by the manufacturer beyond the initial communication with Acura’s customer service. No inspection has been conducted by the police or insurance representatives. However, I have made Acura aware of the problem, and the customer service team, led by Account Manager Monica

4/7/2025

I'm not sure if there is a problem with any of the components, but the radar sensor malfunction impacted the vehicle's braking system. Situation: On [XXX], I was driving with my wife and her nephew from my home (Ankeny, IA) to Indiana on [XXX] [XXX] and [XXX] [XXX] . It was snowing that day. As usual, there were other vehicles on the highway, semi-trucks, pickup trucks, cars. The snow was splashing on to my front bumper, lights, radar sensor and windshield. As it was snowing, I did not engage the cruise control feature. We were around 30 miles from Iowa City, I was passing a semi-truck, a message was displayed on the dash to clean the radar sensor. I thought of pulling over in a safe spot to clean it up. At the same time, "front collision off" and "brake system" icon lite up. The road also changed from downhill to uphill. Suddenly, the vehicle started swaying in my lane, towards the semi-truck wheels and towards the guard rails. I was able to control the steering and come to a stop. That was a near death experience. I got my breath for a minute and cleared the radar sensor. After cleaning the radar sensor, the vehicle was driving fine going up and down the rolling hills of Iowa. Concern: Why a blocked radar sensor should impact the braking system? I understood the impact to adaptive cruise control and front collision features. Are the traction control, ABS, or some other system disabled due to malfunction of the radar sensor? Can the radar sensor wires being bad disables the braking ability? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

1/26/2025

My vehicle will phantom brake and kick on the automatic emergency brake system without cause. It has done it as I was accelerating onto the freeway onramp and almost caused a collision with the vehicle behind me. There was nothing in front of me and no reason to brake. It has happened on several occAsions

3/29/2025

On my 2020 MDX the rear tail light is filling with moisture and water causing the tail light to fail. There is already a recall from Acura for 2014-2019 MDX for the same issue. Apparently Acura did not correct the issue for the 2020 models which uses the same part and did not address the issue. Acura needs to include the 2020 MDX as part of this recall as well. This is a safety as if the light fail can cause a serious accident.

3/27/2022

Left rear inner tail light is inoperative. There is evidence of water intrusion in the lower left corner of the tail light assembly. Called dealer, was told by service manager that the concern was not covered under warranty as the vehicle has just over 51,000 miles. Called Acura Care and was told same. 2014-2019 models of this vehicle were recalled for this issue, but not the 2020 models, although they are the same body style and share same tail light part number. The lights are LED and have no replaceable bulbs; entire assembly must be replaced.

3/19/2024

The contact owns a 2020 Acura MDX. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

6/5/2024

The contact owns a 2020 Acura MDX. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.

9/12/2024

While at a stoplight, my car notified me of many sensors having "problems" From my understanding, it relates to the front camera located on the windshield. I am unable to use these additional safety features since the problem arose earlier this week. Had this gone out while I was driving, my family and I could have been fatally affected. My cursory research online shows this is a recurring problem that customers need to address independently. All expenses are paid from their own pockets. There were no warnings prior to the system's failure. I have not taken my car in yet for this to be addressed. I am frustrated that this is a known issue with no proactive solution by a brand I had trusted.

11/8/2024

Failed Component: Front camera system controlling adaptive cruise control, lane departure warning, lane keeping assist, and other safety features. Safety Risk: Loss of these systems increases risk of collision, lane drift, and reduced driver reaction time. Date Issue Began: August 12, 2025. Confirmation: Problem reproduced and confirmed by authorized Acura dealership. Inspections: Inspected by Acura dealership only. Symptoms: Dashboard alerts immediately after startup stating adaptive cruise control, lane departure warning, and lane keeping assist are unavailable; warnings remain active while driving.

8/13/2025

TEMPORARILY LOSS CONTROL OF MY VEHICLE WHEN I WAS EXITING THE PARKWAY AND NEEDED TO STEER AROUND TO AVOID A STOP CAR MY CAR JUST TOOK A BIG ROCK IN MOTION FROM SIDE TO SIDE. THE STEERING IS VERY UNRESPONSIVE, VEHICLE HESITATES WHEN ACCELERATING RAPIDLY AND WHEN TURNING THEY IS NO STABILITY. ALSO MY BREAKING DOESN'T REACT THE WAY IT SHOULD IT'S VERY DELAYED. ALL OF THE THINGS THAT THE DYNAMIC MODE IS SUPPOSED TO ENHANCE APPEARS NOT TO BE FUNCTIONING. I WENT TO THE DEALER SEVERAL TIMES THEY SAID THEY COULDN'T FIND ANYTHING BUT YET THE PROBLEM CONTINUES. THEY ALSO SAID THEY RESET AND RELEARNED SOME PARTS OF THE CAR IN AN ATTEMPT TO RECTIFY THE ISSUE I WAS EXPERIENCING. THE PROBLEM STILL EXISTS. MANY TIMES WHEN I COME TO A STOP ON A HILL THE CAR ROLL BACKWARDS. I WAS GIVEN THE SAME MODEL ON ONE OF MY VISITS TO THE DEALERSHIP AS A LOANER. AND IT RAN LIKE A TOTALLY DIFFERENT CAR THE WAY THE CAR SHOULD RUN IT WAS THE SAME YEAR SAME MODEL. EVERYTHING WAS MORE RESPONSIVE THE STEERING THE BREAKING THE SUSPENSION EVEN WHEN I STARTED THE CAR THE START UP SOUND WAS MUCH MORE AGGRESSIVE. PLEASE HELP!

3/18/2021

I stopped at a red light and when I went to pull of the car cut off. I had to restart the car to pull off. This is the second time that this has happened.

4/6/2025

Safety issue for Continental Cross Contact LX Sport tires that were OEM tires on 2020 Acura MDX. I've had to have 3 nails removed from tires in just over 2 years of owning this car. So I've had tires inspected quite a bit. Also, every time I had oil changed (at Acura), they would rotate the tires and also inspected them. Every trip to Discount Tire, I was asked if I was rotating the tires because they noticed uneven wear. Now at 29K miles, the current rear tires are at 4/32 and front at 6/32. Latest nail removal visit, the discount tire rep mentioned he was going to research these tires and why they would be wearing this prematurely. He noted the rear tires had exceptional wear on the outer tread and noted this could cause the tread to separate. This concerned me so I researched myself and found many instances of complaints where this line of tire has failed due to that exact issue, the tread separated and their tire immediately went flat. The driver had to get off the road quickly and safely to avoid a wreck. Further research revealed that this tire HAS been recalled, but only for 3 specific sizes, which does not include the size of tire on my Acura. The complaints covered a multitude of vehicle brands that most likely use these as OEM and a wide range of sizes of this tire line. Including Acura, Audi, Tesla, Chevy blazer, VW, and Jaguar. I believe the whole tire line needs to be recalled, not just 3 sizes, for everyone's safety.

4/15/2023

unknown, been reading that this brand/model/tires are having issues. Was wondering if I need to get them replaced before an accident. CrossContact LX Sport (continental) size: 245/50R20 102H

5/16/2023

My 2020 MDX with less than 52,000 miles (VIN [XXX] ) has a transmission problem. I serviced the SUV as recommended by the dealer regularly and I take very good care . The transmission jerks several times when taking my foot off the gas to slow down within my short drive to and from work. If I parked on a little uphill or downhill roads and switch gear (either forward or reverse), the car jerks and jumps. I mentioned the issue to the dealer 3 weeks ago but of course couldn’t find any issues. Please advise. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

10/7/2024

Acura has failed to repair my vehicle with a known recall for a year. I am told they're prioritizing symptomatic vehicles and have no ETA on all others. Why have a recall of a safety feature and not actually handle the recall timely. I prefer not to wait for an injury or incident before this is given the proper attention.

1/31/2025

TL* THE CONTACT OWNS A 2020 ACURA MDX. THE CONTACT STATED THAT THE VIEW OUT OF THE PASSENGER'S SIDE OF THE WINDSHIELD NEAR THE A-PILLAR WAS DISTORTED. THE CONTACT STATED THAT THE VIEW WAS LIKE LOOKING THROUGH A COKE BOTTLE. THE CONTACT TOOK THE VEHICLE TO HUBLER ACURA (1265 US-31, GREENWOOD, IN 46143, (317)883-4560) TO BE INSPECTED. THE CONTACT WAS INFORMED THAT REPLACING THE WINDSHIELD DID NOT GUARANTEE THAT THE ISSUE WOULD BE FIXED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 178.

4/15/2021

Just recently purchased an 2020 Acura MDX AWD with Tech package. Noticed that the windshields have distortions near the A pillars, which happens from both driver side and passenger side. I feel nausea when looking through the window corner as objects are curved. I did a lot of research and found this issue has been there for a while. Distortion in windshield has safety issues that should be address by Acura.

6/16/2021

UNKNOWN

10/3/2021

UNKNOWN

10/3/2021

The contact leased a 2020 Acura MDX. The contact stated that the front driver’s and passenger’s side headlight covers became hazy, causing it to be difficult to see the roadway while driving. The vehicle was taken to the dealer where it was diagnosed that the headlight covers needed to be restored. The contact was informed by the dealer that the failure was a known issue. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number, but no further assistance was provided. The failure mileage was approximately 36,000. The VIN was unavailable.

10/4/2023

The contact owns a 2020 Acura MDX. The contact stated while attempting to accelerate from a stop light, the engine did not restart after releasing the brake pedal. While attempting the restart the vehicle, the brake pedal was very hard while depressed. The cause of the failure was not yet determined. The vehicle was previously repaired at the local dealer and a software update was performed but the failure persisted. No further information was available. The manufacturer was not contacted. The failure mileage was 6,000.

4/16/2024

On May 30, 2024, the vehicle associated with the VIN associated with the report was involved in an accident. The vehicle is inoperable due to the seatbelt no longer working since the accident. The vehicle is at the collision center of my choice, and all repairs except for the seatbelt have been made. The collision center and I have reached out to American Honda Motor Company, Inc. and Acura several times. As of date, there has been no resolution and no estimated date of when a seatbelt will be issued by American Honda Motor Company, Inc. and/or Acura. I was told by an employee at American Honda Motor Company, Inc. that the seatbelt will become inoperable whenever the vehicle is in an accident or collision. I feel American Honda Motor Company, Inc. has and continues to produce unsafe vehicles and vehicles where repairs cannot be made promptly. Seatbelts are important, and I honestly believe seatbelts save lives. But, for a company to have a shortage of seatbelts with no estimated time of when one will be issued is unacceptable. And for the company to produce vehicles with seatbelts destined to not function after an accident is a problem. As a consumer, I would like this company to be held accountable for producing vehicles with problems and additional problems if the vehicles are in an accident. I've tried resolving this matter by contacting American Honda Motor Company, Inc., Better Business Bureau, and now NHTSA. I feel this is way beyond what a consumer should have to do.

7/15/2024

On May 30, 2024, the vehicle associated with the VIN associated with the report was involved in an accident. The vehicle is inoperable due to the seatbelt no longer working since the accident. The vehicle is at the collision center of my choice, and all repairs except for the seatbelt have been made. The collision center and I have reached out to American Honda Motor Company, Inc. and Acura several times. As of date, there has been no resolution and no estimated date of when a seatbelt will be issued by American Honda Motor Company, Inc. and/or Acura. I was told by an employee at American Honda Motor Company, Inc. that the seatbelt will become inoperable whenever the vehicle is in an accident or collision. I feel American Honda Motor Company, Inc. has and continues to produce unsafe vehicles and vehicles where repairs cannot be made promptly. Seatbelts are important, and I honestly believe seatbelts save lives. But, for a company to have a shortage of seatbelts with no estimated time of when one will be issued is unacceptable. And for the company to produce vehicles with seatbelts destined to not function after an accident is a problem. As a consumer, I would like this company to be held accountable for producing vehicles with problems and additional problems if the vehicles are in an accident. I've tried resolving this matter by contacting American Honda Motor Company, Inc., Better Business Bureau, and now NHTSA. I feel this is way beyond what a consumer should have to do.

7/15/2024

I brought my 2020 Acura MDX with 61,086 miles on it for a routine service and was informed that the front suspension control arms were failing and needed to be replaced within weeks otherwise it could break causing a safety issue while driving. I have never had a car including prior MDX's that required this to be replaced and when I asked about it, I was told by the dealer and other dealers that I spoke to that is was unusal for this to happen with this many miles but it can. I feel that this is a manufacturer flaw and could be an issue in other MDX's. Again, if I did not go in for routine service at that time, it could have resulted in a safety incident within weeks according to them without notice and there was no mention of this with my prior routine service back in June 2024.

11/12/2024

The contact owns a 2020 Acura MDX. The contact stated while coming to a complete stop, the vehicle started to stall. The contact stated that after the vehicle came to a stop, the vehicle would not turn on until after several seconds. There were no warning lights illuminated. The vehicle was stalling more frequently and was taking longer to restart. The vehicle was towed to an independent mechanic and was diagnosed with alternator failure. The independent mechanic could not find any other cause for the failure. The vehicle was repaired; however, the failure persisted. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.

2/4/2025

The contact owns a 2020 Acura MDX. The contact received notification of NHTSA Campaign Number: 25V259000 (Exterior Lighting, Interior Lighting); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

6/24/2025

The contact owns a 2020 Acura MDX. The contact stated that while at a stoplight, the vehicle shut off and failed to immediately restart after releasing the brake pedal. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the local dealer, who diagnosed that the starter needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed of the NHTSA Action Number: EA25004 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the investigation. The failure mileage was 20,000.

9/17/2025