2020 Volvo V90CC Owner Complaints

Sunday, May 14, 2023 - 2:30pm Car reports "Brake Failure - Stop Safely" Driver does so, and-- -Parking Brake Sets -Car will not come out of Park -Engine can not be turned off -Rear lift gate cannot be opened by any means First attempt at a tow fails – parking brake locked [XXX] arrives at site at about 6:45 pm. I observe the following: -Car is running, engine cannot be turned off. -Shift lever cannot be moved out of park. -Parking brake cannot be released -Tailgate cannot be opened by any means. -Brake Warning light is on among others. -Brake Pedal has adequate pressure. After attending to parents as this is 4.5 hours at this point of VOC saying help is on the way…. I open the hood and the engine compartment fuse box per a not I found by a credible person on Swedespeed, I pull fuse #38 out and give it 3-4 minutes before replacing it. At which point: -Rear liftgate become operational. -Car will come out of park -Emergency brake releases -ABS error no longer dominates dash screen but other lights remain. SEE Attachment with various images and original details INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

5/15/2023

Gaps in the sunroof seal caused water to drain from the sunroof to the interior, electrical panel, firewall panel of the car and batteries. All electrical components are damaged because of the water. My car died on a very busy road on Dec. 31, 2024. It is an extremely dangerous rd. I could not leave the vehicle because my special needs son was with me and scared to get out. The car was looked at by the Volvo dealer service manger where we bought the car in Oct., 2023 and has confirmed all damages caused by a deteriorating sunroof seal. ( 2020 model) insurance is planning to look at it but because of the water damage in the interior, the car interior needs to be stripped to check for other damage, corrosion. Warning lights came on a few seconds before the car stopped/ died so there was no time to get to a safe place. Police were on the scene and had to have the car towed out of the way of traffic.

1/10/2025

A note I have put on forums. I believe firmly that the NHSTA has failed the American consumer with respect to "Run Flat Tires" and Donuts. On a prior Audi we could and did throw the donut away and were able to use a real spare for the odd flat. Now for both this Volvo and most other cars, there is no accommodation for a real spare tire. I do not know what public interest you are serving by allowing the industry to do away with properly sized spare tires and spare tire wells. But here is a live example of a car effectively being out of all but emergency use for all of five days due to a simple nail in a tire. You need to re-think your priorities and in whose interest you regulate. This is simply a monumental step in reverse. Doug Scott Sort of a heads up for those taking trips to rural(?) America. Ours is at the Eastern Shore - a hop skip and jump to DC but terra incognito for Volvo. Friday it was discovered that the car had a flat. The VOC option was to have it towed to a dealer 90 minutes (plus bridge traffic away for a repair, said dealer would have to order replacement so Monday). No loaner cars. AAA was called and jumped into action. They got the donut on and delivered tire to nearest shop 30 miles away in Chestertown. They will not repair a run-flat so ordered one for delivery soonest which is the following Wednesday. Since they are a "Goodyear" dealer they cannot process the Volvo/Pirelli road hazard warranty. So we pay full price plus for replacement. Dealer does not want to give us damaged tire either....but that we will extract. So, a simple flat tire that were it a normal tire would have been repaired easily Friday keeps the user's while on vacation stuck for 5 days on a car with a limited use donut. Where is the advancement in this? For who are run flats a good idea?

8/23/2021

Sunday, May 14, 2023 - 2:30pm Car reports "Brake Failure - Stop Safely" Driver does so, and-- -Parking Brake Sets -Car will not come out of Park -Engine can not be turned off -Rear lift gate cannot be opened by any means First attempt at a tow fails – parking brake locked [XXX] arrives at site at about 6:45 pm. I observe the following: -Car is running, engine cannot be turned off. -Shift lever cannot be moved out of park. -Parking brake cannot be released -Tailgate cannot be opened by any means. -Brake Warning light is on among others. -Brake Pedal has adequate pressure. After attending to parents as this is 4.5 hours at this point of VOC saying help is on the way…. I open the hood and the engine compartment fuse box per a not I found by a credible person on Swedespeed, I pull fuse #38 out and give it 3-4 minutes before replacing it. At which point: -Rear liftgate become operational. -Car will come out of park -Emergency brake releases -ABS error no longer dominates dash screen but other lights remain. SEE Attachment with various images and original details INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

5/15/2023

Sunday, May 14, 2023 - 2:30pm Car reports "Brake Failure - Stop Safely" Driver does so, and-- -Parking Brake Sets -Car will not come out of Park -Engine can not be turned off -Rear lift gate cannot be opened by any means First attempt at a tow fails – parking brake locked [XXX] arrives at site at about 6:45 pm. I observe the following: -Car is running, engine cannot be turned off. -Shift lever cannot be moved out of park. -Parking brake cannot be released -Tailgate cannot be opened by any means. -Brake Warning light is on among others. -Brake Pedal has adequate pressure. After attending to parents as this is 4.5 hours at this point of VOC saying help is on the way…. I open the hood and the engine compartment fuse box per a not I found by a credible person on Swedespeed, I pull fuse #38 out and give it 3-4 minutes before replacing it. At which point: -Rear liftgate become operational. -Car will come out of park -Emergency brake releases -ABS error no longer dominates dash screen but other lights remain. SEE Attachment with various images and original details INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

5/15/2023

The center dash doesn't hold the settings and the main dash is flickering.

6/19/2023

Gaps in the sunroof seal caused water to drain from the sunroof to the interior, electrical panel, firewall panel of the car and batteries. All electrical components are damaged because of the water. My car died on a very busy road on Dec. 31, 2024. It is an extremely dangerous rd. I could not leave the vehicle because my special needs son was with me and scared to get out. The car was looked at by the Volvo dealer service manger where we bought the car in Oct., 2023 and has confirmed all damages caused by a deteriorating sunroof seal. ( 2020 model) insurance is planning to look at it but because of the water damage in the interior, the car interior needs to be stripped to check for other damage, corrosion. Warning lights came on a few seconds before the car stopped/ died so there was no time to get to a safe place. Police were on the scene and had to have the car towed out of the way of traffic.

1/10/2025

Gaps in the sunroof seal caused water to drain from the sunroof to the interior, electrical panel, firewall panel of the car and batteries. All electrical components are damaged because of the water. My car died on a very busy road on Dec. 31, 2024. It is an extremely dangerous rd. I could not leave the vehicle because my special needs son was with me and scared to get out. The car was looked at by the Volvo dealer service manger where we bought the car in Oct., 2023 and has confirmed all damages caused by a deteriorating sunroof seal. ( 2020 model) insurance is planning to look at it but because of the water damage in the interior, the car interior needs to be stripped to check for other damage, corrosion. Warning lights came on a few seconds before the car stopped/ died so there was no time to get to a safe place. Police were on the scene and had to have the car towed out of the way of traffic.

1/10/2025