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2020 Volvo V60CC Owner Complaints

Updated May 30, 20262 Critical Recalls
Ryan Davis

Complaint Summary

The 2020 Volvo V60CC has 6 reported complaints.

  • Top issues involve visibility/wiper and electrical system.

Reliability Score

Reliability Score

8.2/ 10

Based on 6 complaints

Most Frequent Issues

VISIBILITY/WIPER

2 33.3%

ELECTRICAL SYSTEM

1 16.7%

SERVICE BRAKES

1 16.7%

POWER TRAIN

1 16.7%

STRUCTURE:BODY

1 16.7%

Quick Insights

  • The top category is VISIBILITY/WIPER, accounting for 33.3% of all complaints.

  • Owners have reported issues across 5 distinct vehicle systems.

  • Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.

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Complaint Summary

What owners keep reporting on the 2020 Volvo V60CC

The 2020 Volvo V60CC has 6 owner complaints in this dataset. VISIBILITY/WIPER is the most common complaint category, representing about 33% of the reports shown here.

Most common complaint categories

The top complaint groups for the 2020 Volvo V60CC are VISIBILITY/WIPER (2), ELECTRICAL SYSTEM (1), SERVICE BRAKES (1).

Are these complaints a serious red flag?

Potentially. 2 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.

What should buyers inspect on a used 2020 Volvo V60CC?

Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.

Read the full buyer guideRecall report and remedy notesMaintenance costs and intervals2021 V60CC complaints2018 V60CC complaints2022 V60CC complaints

Detailed Complaint Log

Showing 5 of 5 systems

VISIBILITY/WIPER

2 Reports33% of total

Previewing the first 2 complaint summaries.

Case Number in Volvo System 210611-000605 For malfunctioning of mirror and obstruction of vision of oncoming vehicles on the driver side of the vehicle. Mirror reset itself in a different position randomly and unaware that this has happened the driver is not prepared to react to the no vision to the side of the vehicle that may be occur when merging or turn in the direction of on highway ramp or merging at a yield sign or village roundabout. The vehicle has been return for resolution four times without a proper fix or countermeasure to the issue.

8/2/2021

Driver’s side side view mirror moves to a different location each time car is entered/started. Saving pre-set location of mirror does not hold. Even after a repositioning and saving, or repositioning without saving, the mirror on left side is horizontally in a different spot. This is a safety issue as one usually expects mirrors to be where they were left previously using the mirror controls. Car has been into dealer multiple times for a fix which included both software and hardware attempts. Appears to be known problem based on on-line review. Mirror should stay in a fixed position unless driver wants to relocate. If not risk of visibility issue is large.

4/17/2024

ELECTRICAL SYSTEM

1 Report17% of total

Previewing the first 1 complaint summaries.

Case Number in Volvo System 210611-000605 For malfunctioning of mirror and obstruction of vision of oncoming vehicles on the driver side of the vehicle. Mirror reset itself in a different position randomly and unaware that this has happened the driver is not prepared to react to the no vision to the side of the vehicle that may be occur when merging or turn in the direction of on highway ramp or merging at a yield sign or village roundabout. The vehicle has been return for resolution four times without a proper fix or countermeasure to the issue.

8/2/2021

SERVICE BRAKES

1 Report17% of total

Previewing the first 1 complaint summaries.

Case Number in Volvo System 210611-000605 For malfunctioning of mirror and obstruction of vision of oncoming vehicles on the driver side of the vehicle. Mirror reset itself in a different position randomly and unaware that this has happened the driver is not prepared to react to the no vision to the side of the vehicle that may be occur when merging or turn in the direction of on highway ramp or merging at a yield sign or village roundabout. The vehicle has been return for resolution four times without a proper fix or countermeasure to the issue.

8/2/2021

POWER TRAIN

1 Report17% of total

Previewing the first 1 complaint summaries.

Front left axle shaft failed at 18,000 miles, producing noticeable noise and vibration when accelerating and turning to the right. The car has never been in an accident, nor has there ever been an incident (e.g., striking a curb) or other abuse that could have caused this failure. Fortunately I brought it into my local Volvo repair shop before further damage to the transmission and other connected parts. Test drive by the repair shop confirmed the vibration at various speeds and maneuvers. Cost to replace the axle was $1,056.75. I contacted the nearby dealer after diagnosis and before the repair. They said there was nothing they could do as the vehicle is out of warranty. I am in contact with Volvo corporate headquarters, who is saying the same thing. This is a defective product, not warranty, claim. It seems likely that this defect is not isolated to my vehicle.

11/16/2024

STRUCTURE:BODY

1 Report17% of total

Previewing the first 1 complaint summaries.

Occurring 7/10/2025 WATER LEAK CONCERN:: mildew smell coming from the vehicle, trunk is wet and smelling mildew. have gaps on the rear sunroof glass seal. recommend replacing rear sunroof glass seal, replaced all the drain hoses, remove all the carpets and dry them—water incursion may have affected electrical systems responsible for safety and driving. In Volvo's Service and Parts Business Technical Journal Title: Panoramic sunroof, sealing strip has a gap Ref No: TJ 35503.3.0 the description states: "If the customer complain about that the sealing strip in rear end of panoramic sunroof is too short, or if the short sealing strips cause water leaks into the care, please follow advice under Service. Replace the sealing strips and glue it in each end in according to the method in VIDA." Volvo has been aware of the poor panoramic sunroof design which can result in water incursion into the cabin of the vehicle. At no point has Volvo informed the customer or direct service departments to be proactive in addressing the sealing gaps. There is no mention of any maintenance or concerns in the car manual.

7/18/2025

About This Data

Data and Methodology

MethodologyHow we score →

Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.

FAQ

What are the most common owner complaints for the 2020 Volvo V60CC?

The most reported complaint category for the 2020 Volvo V60CC is VISIBILITY/WIPER, with 2 owner reports. That is about 33% of all complaints logged here. Other recurring themes include VISIBILITY/WIPER, ELECTRICAL SYSTEM, SERVICE BRAKES.

Are complaints about the 2020 Volvo V60CC a serious warning sign?

Potentially. 2 complaint reports fall into higher-attention systems such as brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components. That does not prove every vehicle has a defect, but repeated complaints in those systems justify a more careful pre-purchase inspection.

How should buyers use complaint data for the 2020 Volvo V60CC?

Use complaints as an early pattern to investigate, not a standalone verdict. Start with the top complaint categories, compare those themes against the recall report and maintenance guide, then inspect service records for evidence that the same problem areas were already addressed. If the same issue appears repeatedly across complaints and recalls, treat it as a real ownership-risk flag.

Are complaints about the 2020 Volvo V60CC severe?

2 complaint reports involve higher-attention systems such as brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection before purchase.

Complaint list entries are sourced from owner-submitted NHTSA ODI records.

Read complaint summaries

Volvo V60CC: How should complaint data influence buying decisions?

Use complaint patterns together with recalls and maintenance guidance to estimate ownership risk and inspection priorities.

Carfocal links complaint data directly to recall and maintenance routes for the same model year.

Return to full vehicle report
Complaint entries
6
Top-topic view
5 grouped topics shown
Primary source
NHTSA ODI owner complaint records

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In this guide

  1. 01Overview
  2. 02Common Problems
  3. 03Owner Complaints
  4. 04Data and Methodology

Start here

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