2020 Volvo V60 Owner Complaints
Complaint Summary
The 2020 Volvo V60 has 8 reported complaints.
- Top issues involve service brakes and electrical system.
Reliability Score
Reliability Score
Based on 8 complaints
Most Frequent Issues
SERVICE BRAKES
3 37.5%
ELECTRICAL SYSTEM
3 37.5%
SEAT BELTS
1 12.5%
FUEL/PROPULSION SYSTEM
1 12.5%
Quick Insights
The top category is SERVICE BRAKES, accounting for 37.5% of all complaints.
Owners have reported issues across 4 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
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What owners keep reporting on the 2020 Volvo V60
The 2020 Volvo V60 has 8 owner complaints in this dataset. SERVICE BRAKES is the most common complaint category, representing about 38% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2020 Volvo V60 are SERVICE BRAKES (3), ELECTRICAL SYSTEM (3), SEAT BELTS (1).
Are these complaints a serious red flag?
Potentially. 7 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2020 Volvo V60?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 4 of 4 systems
SERVICE BRAKES
3 Reports38% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT OWNS A 2020 VOLVO V60. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY AT 70 MPH, THE VEHICLE STARTED INDEPENDENTLY BRAKING WITH THE CITY SAFETY WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL DEALER FOR ASSISTANCE. VOLVO CARS ESCONDIDO (1938 AUTO PARK WAY, ESCONDIDO, CA 92029) WAS NOTIFIED OF THE FAILURE AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE INSPECTED. THE DIAGNOSIS WAS STILL PENDING. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
10/23/2020
WHEN TEMPERATURES ARE BELOW 60 DEGREES I RECEIVE A "BRAKE LIGHT MALFUNCTION" NOTICE AND WHEN LOOKING AT THE BRAKE LIGHTS THE 3RD CHSML SEEMS TO BE DIMMER THEN NORMAL. ONLY HAPPENS AT LOWER TEMPERATURES. THIS HAPPENS WHEN FIRST STARTED.
12/18/2020
ELECTRICAL SYSTEM
3 Reports38% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT OWNS A 2020 VOLVO V60. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY AT 70 MPH, THE VEHICLE STARTED INDEPENDENTLY BRAKING WITH THE CITY SAFETY WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL DEALER FOR ASSISTANCE. VOLVO CARS ESCONDIDO (1938 AUTO PARK WAY, ESCONDIDO, CA 92029) WAS NOTIFIED OF THE FAILURE AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE INSPECTED. THE DIAGNOSIS WAS STILL PENDING. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
10/23/2020
THE MAIN DRIVER INFORMATION DISPLAY WENT BLANK WHILE OPERATING THE VEHICLE. IMPORTANT OPERATING INFORMATION SUCH VEHICLE SPEED, TURN SIGNAL INDICATORS, FUEL REMAINING ETC., WAS NOT AVAILABLE TO THE DRIVER. THE CENTER DISPLAY FOR THE NAVIGATION SYSTEM HAS ALSO GONE BLANK TWICE WHILE OPERATING THE VEHICLE SINCE I PURCHASED THE VEHICLE. ADDITIONALLY, THE TAILGATE WILL OPEN ALL THE WAY AND A SPLIT-SECOND LATER WILL DROP ABOUT 15 INCHES. BOTH MY WIFE AND HAVE BEEN HIT IN THE BACK OF THE HEAD BY THE TAILGATE BECAUSE OF THIS.
11/28/2022
SEAT BELTS
1 Report13% of totalPreviewing the first 1 complaint summaries.
THE NEW VOLVO SUPPOSE TO COME WITH A SAFETY BELT WARNING FOR BOTH DRIVER AND PASSENGER BUT IN ONE SCENARIO IT'S NOT. IN THE EVENT THAT THE DRIVER IS SEATED AND IT'S BELT IS FASTEN ONCE THE PASSENGER SITS IN THE FRONT PASSENGER SEAT THE AIRBAG ALERTS TEH DRIVER THAT THE PASSENGER ARMED THE BAG BUT DOES NOT ALERT THE DRIVER THAT THE BELT IS NOT FASTENED. IN OTHER WORDS, I CAME TO PICK MY DOUGHTIER UP FROM SCHOOL LISTENIG TO THE RADIO, SHE WAS ON TEH PHONE, SET IN AND WE DROVE OFF, ONLY WHEN WE GOT HOME WE REALIZED SHE DIDN'T HAVE THE BELT ON.. NO WARNING ICONS NO CHIMES..VERY DANGEROUS SITUATION. IN THE EVENT BOTH DRIVER AND PASSENGER SITS IN THE CAR WHILE CAR IS PUT ON ALERT WILL SOUND AND WARNING LIGHT WILL BE ILLUMINATED FOR AT LEAST A MINUTE IF PASSENGER IS UNBUCKLED.
7/23/2020
FUEL/PROPULSION SYSTEM
1 Report13% of totalPreviewing the first 1 complaint summaries.
Me and my partners safety was put at risk when the vehicleâs high pressure fuel pump went out, shut the car down, and left us stranded in the middle of two lane traffic. What was scarier was how the vehicle couldnât be manually overridden to shift into neutral to push the vehicle to safety away from oncoming traffic, since the gear is electronic. The vehicle isnât that old and that high on mileage, being only at 94k miles. After getting it towed (tow driver had to drag the vehicle up onto the bed because even they couldnât do anything about it) to the dealer, because no one else but Volvo can touch it. This is without the manufacturer giving mechanics privileges to reprogram parts that needed to be replaced. On top of that, since there isnât a dealer in my area around Columbia, MO, it had to be towed all the way to St. Louis, which was already bizarre as it is. After getting it repaired and the techs saying everything was good to go, it hasnât been a week before something else happened. Upon trying to start the car today, the dash throws a number of warnings again. Upon seeing the warnings, I pulled out my scan tool and now tells me the low pressure fuel pump, fuel pressure regulator, and abs pump go out and Iâm already frustrated and back into a situation with a vehicle that is already expensive as it is. Luckily everything popped up at home, because the vehicle throws itself into limp/bricked mode to where it wonât even start the engine. And because itâs a plug in hybrid, it was able to at least get the system going to read whatâs going on compared to what was stated earlier when the battery was already depleted. Now I have to find a way to transport this vehicle again and Iâm already having regrets of purchasing it in the first place. I just wanted a hybrid wagon that has all the cargo and efficiency without being an suv.
5/8/2025
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2020 Volvo V60?
Are complaints about the 2020 Volvo V60 a serious warning sign?
How should buyers use complaint data for the 2020 Volvo V60?
Are complaints about the 2020 Volvo V60 severe?
Complaint list entries are sourced from owner-submitted NHTSA ODI records.
Volvo V60: How should complaint data influence buying decisions?
Carfocal links complaint data directly to recall and maintenance routes for the same model year.
- Complaint entries
- 8
- Top-topic view
- 4 grouped topics shown
- Primary source
- NHTSA ODI owner complaint records
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