2014 Volkswagen Tiguan Owner Complaints

TAKATA RECALL - DRIVER'S SIDE AIR BAG STOPPED WORKING THE HORN STOPPED WORKING WHILE I WAS DRIVING. I FOUND OUT THAT THE HORN WASN'T WORKING AS I WAS ALMOST KILLED BY SOMEONE MOVING IN TO MY LANE AND DIRECTLY TOWARD MY CAR. LUCKILY, THEY SAW ME AT THE LAST MINUTE. , ALL COMPUTER COMMUNICATION IN THE STEERING COLUMN STOPPED WORKING. LOOKED ON LINE AND SAW THAT THESE ISSUES WERE CAUSED BY A BAD CLOCK SWITCH. TOOK THE CAR TO THE DEALER AND I WAS TOLD THERE WAS NO RECALL FOR MY CAR. THEY TOLD ME THAT THE CLOCK SPRING WAS NO LONGER COVERED BY WARRANTY BECAUSE I HAD 50,000 MILES ON THE CAR. THE DEALER WANTED TO CHARGE ME 800.00 TO FIX THE CLOCK SPRING.

10/3/2016

AFTER TAKING CAR TO VW DEALER I RECEIVED THESE REPAIR ESTIMATES: AIR BAG CONTROL MODULE NEEDS TO BE REPLACED...SEAT BELT ASSEMBLY 655 RECOMMEND REPLACING RIGHT SEAT BELT....CRANKCASE BREATHER HOSE RECOMMEND REPLACING BREATHER VALVE. WAS PARKED AND IDLE WAS FLUCTUATING ABNORMALLY...AIR BAG LIGHT CAME ON FOR NO APPARENT REASON AND SEATBELT WORKS FINE.

2/24/2017

ON APRIL 15, 2014, I WAS AT A GAS STATION WAITING TO PULL INTO AN AVAILABLE PUMP WITH THE CAR IN DRIVE. THE CAR'S ENGINE SUDDENLY SHUT OFF COMPLETELY AND THE BATTERY LIGHT SIGNALED. I WAS ABLE TO PUT THE CAR IN PARK, TURN THE KEY TO THE OFF POSITION, AND RESTART THE ENGINE. AS SOON AS I RESTARTED THE ENGINE, THE CHECK ENGINE SYMBOL WAS ILLUMINATED. I DROVE HOME AFTER FILLING UP ON GAS. THE FOLLOWING MORNING, APRIL 16, 2014, I CALLED OPEN ROAD VOLKSWAGEN OF MANHATTAN AND SCHEDULED A SERVICE APPOINTMENT FOR MONDAY, APRIL 21, 2014. FOR THE REMAINDER OF THAT WEEK, UNTIL SUNDAY, THE CAR DID NOT SHUT OFF AND THE CHECK ENGINE LIGHT WAS ILLUMINATED THE MAJORITY OF THE TIME. THERE WERE TIMES WHEN I WOULD DRIVE AND THE CHECK ENGINE LIGHT WOULD NOT BE ILLUMINATED. ON SUNDAY, APRIL 20, 2014, I WAS DRIVING ON THE RAMP TO GET ON THE FDR DRIVE FROM THE BROOKLYN BRIDGE, GOING APPROXIMATELY 20-40 MPH, AND THE ENGINE SHUT OFF COMPLETELY. IN THE MIDDLE OF HIGHWAY TRAFFIC, I WAS FORCED TO PLACE THE CAR IN PARK, TURN ON MY HAZARD LIGHTS, TURN THE KEY TO THE OFF POSITION, AND RESTART THE ENGINE. DURING THE COURSE OF DRIVING TO AN EMERGENCY SHOULDER, AS THIS WAS AN EXTREMELY DANGEROUS SITUATION, THE CAR'S ENGINE ONCE AGAIN TURNED OFF COMPLETELY WHILE I WAS DRIVING. AFTER MAKING IT TO AN EMERGENCY SHOULDER AREA, I CONTACTED VOLKSWAGEN ROADSIDE ASSISTANCE AND THE CAR WAS EVENTUALLY TOWED. TODAY, APRIL 21, 2014, I SPOKE WITH A SERVICE REPRESENTATIVE AT OPEN ROAD VOLKSWAGEN OF MANHATTAN AND WAS TOLD THAT THE CHECK ENGINE SYMBOL OF THE VEHICLE IS NOT ON (AS I MENTIONED EARLIER, SOMETIMES IT WAS ON FOR ME AND SOMETIMES NOT) AND THAT THE CAR DID NOT HAVE AN ISSUE WHEN DRIVEN AROUND THE BLOCK. THEREFORE, THE SERVICE REPRESENTATIVE IS GOING TO TAKE THE CAR FOR AN EXTENDED PERIOD TO SEE IF THE ISSUE REPRODUCES. OF COURSE, THIS IS AN INCREDIBLY DANGEROUS ISSUE AND SHOULD BE FIXED. *TR

4/21/2014

THE CLOCK SPRING IN THE STEERING COLUMN DETERIORATED AND BECAME NONFUNCTIONAL IN A CAR THAT IS ONLY 3 YEARS OLD AND WITH ONLY 17000 MILES ON IT. THIS IS NOT AN OLD CAR, TO SPEND ABOUT $800 TO REPAIR A PART THAT IS STILL THIS NEW IS RIDICULOUS. THERE ARE PAST AND CURRENT INVESTIGATIONS INTO THIS EXACT PART WITH MANY MODELS, INCLUDING VARIATIONS OF OUR OWN.

12/23/2017

I WAS DRIVING HOME ON INTERSTATE, CAR SUDDENLY DISPLAYS STEERING WHEEL MALFUNCTION INDICATOR AND WHEEL LOCKS. I WAS BARELY ABLE TO PULL OFF INTERSTATE AND SHUT OFF CAR. I TURNED CAR BACK ON AFTER WAITING 5 MINUTES STEERING WHEEL SEEMED TO RETURN TO NORMAL, WITHIN ONE BLOCK OF EXITING INTERSTATE WHEEL LOCKED AGAIN. THIS VEHICLE IS NOT EVEN A YEAR OLD, PURCHASED BRAND NEW 7/12/2014. VERY SCARY. I NOTICED SEVERAL INCIDENTS OF THIS VIA VW COMPLAINT SITE. SEEMS THIS IS UNFORTUNATELY VERY COMMON AND SOME KIND OF DEFECT WITH THIS VEHICLE. *JS

2/6/2015

TAKATA RECALL I BOUGHT THIS CAR ON 2015,USED WITH 35,000 MILES,AND I GOT WARRANTY. WHILE I WAS DRIVING ON HIGHWAY TO TAKE MY LITTLE KIDS -18 MONTH OLD DAUGHTER,AND 2 MONTHS OLD BOY,ON THE DAYCARE,I HEARD NOISE,LIKE CLICKING ,AND LIKE A BROKEN THING.I TRIED TO USE THE HORN.IT DIDN'T WORK.AND ON MY DASHBOARD I SAW THE WARNING LIGHT OF AIRBAGS.AND ALL THE ELECTRICAL WAS NOT WORKING.I STOPPED IN ONESIDE OF HIGHWAY AND CALLED MY HUSBAND.IT WAS REALLY SCARY SITUATION. THE STEERING WHEELS IS TO HARD TO TURN LEFT AND RIGHT. I PANIC ABOUT THIS, BECAUSE I HAVE LITTLE KIDS THAT I HAVE TO TAKE AT DAYCARE EVERYDAY. I START SEARCHING ABOUT THIS ISSUE WHEN I SAW THE RECALLS. FOR VOLKSWAGEN TIGUAN ,2014. I CALLED RECALLS CUSTOMER SERVICE. THE PERSON WHO ANSWERED HIS NAME IS [XXX] AND HE TOLD ME I HAD TO GO ,TO DO AN DIAGNOSTIC SCREENING FOR MY VEHICLE. SO I WENT IN A VW DEALER HERE IN AUSTIN. AND THERE THEY FIGURED OUT. THE AIR BAG CLOCK SPRING WAS BROKEN. AFTER HIM A LADY NAMED [XXX] CALLED ME TO ASK ALSO FOR THE DIAGNOSTIC SCREENING,TO FIX THE PROBLEM. AFTER I SENT TO HER THE PAPER I GOT FROM VW. SHE CALLED ME AND SAID WE WILL NOT DO THAT. IT IS NOT OUR PROBLEM. I AM REALLY ANXIOUS ABOUT THIS. I DON'T HAVE ANOTHER VEHICLE TO MOVE. EVERYDAY I AM FACING VERY DANGEROUS AND UNSAFE SITUATIONS. I CAN'T USE THE HORN, WHILE I AM DRIVING AND I FEEL UNSAFE USING THE VOLKSWAGEN. I AM EUROPEAN AND WHILE I WAS LIVING IN EUROPE. I WAS USING ALWAYS VOLKSWAGEN AND FOR ME WAS ON TOP. RIGHT KNOW I CANT BELIEVE HOW UNSAFE IS FOR ME AND MY LITTLE KIDS. I NEED A SOLUTION FOR MY SITUATION. URGENT SOLUTION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

8/7/2017

WHEN I GOT INTO MY 2014 TIGUAN THE CHECK ENGINE LIGHT WAS ON. SINCE THE CAR IS ONLY 5 MONTHS OLD I DIDN'T GIVE IT MUCH THOUGHT AND FIGURED IT WAS SOMETHING SIMPLE. ABOUT 10 MINUTES INTO MY DRIVE WHILE I WAS SLOWING FOR A RED LIGHT THE CAR COMPLETELY TURNED OFF. I RESTARTED IT AND IT WAS FINE THE REST OF THE DRIVE. I BROUGHT IT TO THE DEALERSHIP THE NEXT DAY AND WAS GIVEN A LOANER. I WAS TOLD THEY ARE GOING TO REPLACE THE ENGINE HARNESS. I HAVEN'T GOTTEN IT BACK YET SO NOT SURE IF THAT FIXED THE ISSUE. *TR

4/21/2014

ON APRIL 15, 2014, I WAS AT A GAS STATION WAITING TO PULL INTO AN AVAILABLE PUMP WITH THE CAR IN DRIVE. THE CAR'S ENGINE SUDDENLY SHUT OFF COMPLETELY AND THE BATTERY LIGHT SIGNALED. I WAS ABLE TO PUT THE CAR IN PARK, TURN THE KEY TO THE OFF POSITION, AND RESTART THE ENGINE. AS SOON AS I RESTARTED THE ENGINE, THE CHECK ENGINE SYMBOL WAS ILLUMINATED. I DROVE HOME AFTER FILLING UP ON GAS. THE FOLLOWING MORNING, APRIL 16, 2014, I CALLED OPEN ROAD VOLKSWAGEN OF MANHATTAN AND SCHEDULED A SERVICE APPOINTMENT FOR MONDAY, APRIL 21, 2014. FOR THE REMAINDER OF THAT WEEK, UNTIL SUNDAY, THE CAR DID NOT SHUT OFF AND THE CHECK ENGINE LIGHT WAS ILLUMINATED THE MAJORITY OF THE TIME. THERE WERE TIMES WHEN I WOULD DRIVE AND THE CHECK ENGINE LIGHT WOULD NOT BE ILLUMINATED. ON SUNDAY, APRIL 20, 2014, I WAS DRIVING ON THE RAMP TO GET ON THE FDR DRIVE FROM THE BROOKLYN BRIDGE, GOING APPROXIMATELY 20-40 MPH, AND THE ENGINE SHUT OFF COMPLETELY. IN THE MIDDLE OF HIGHWAY TRAFFIC, I WAS FORCED TO PLACE THE CAR IN PARK, TURN ON MY HAZARD LIGHTS, TURN THE KEY TO THE OFF POSITION, AND RESTART THE ENGINE. DURING THE COURSE OF DRIVING TO AN EMERGENCY SHOULDER, AS THIS WAS AN EXTREMELY DANGEROUS SITUATION, THE CAR'S ENGINE ONCE AGAIN TURNED OFF COMPLETELY WHILE I WAS DRIVING. AFTER MAKING IT TO AN EMERGENCY SHOULDER AREA, I CONTACTED VOLKSWAGEN ROADSIDE ASSISTANCE AND THE CAR WAS EVENTUALLY TOWED. TODAY, APRIL 21, 2014, I SPOKE WITH A SERVICE REPRESENTATIVE AT OPEN ROAD VOLKSWAGEN OF MANHATTAN AND WAS TOLD THAT THE CHECK ENGINE SYMBOL OF THE VEHICLE IS NOT ON (AS I MENTIONED EARLIER, SOMETIMES IT WAS ON FOR ME AND SOMETIMES NOT) AND THAT THE CAR DID NOT HAVE AN ISSUE WHEN DRIVEN AROUND THE BLOCK. THEREFORE, THE SERVICE REPRESENTATIVE IS GOING TO TAKE THE CAR FOR AN EXTENDED PERIOD TO SEE IF THE ISSUE REPRODUCES. OF COURSE, THIS IS AN INCREDIBLY DANGEROUS ISSUE AND SHOULD BE FIXED. *TR

4/21/2014

TAKATA RECALL - DRIVER'S SIDE AIR BAG STOPPED WORKING THE HORN STOPPED WORKING WHILE I WAS DRIVING. I FOUND OUT THAT THE HORN WASN'T WORKING AS I WAS ALMOST KILLED BY SOMEONE MOVING IN TO MY LANE AND DIRECTLY TOWARD MY CAR. LUCKILY, THEY SAW ME AT THE LAST MINUTE. , ALL COMPUTER COMMUNICATION IN THE STEERING COLUMN STOPPED WORKING. LOOKED ON LINE AND SAW THAT THESE ISSUES WERE CAUSED BY A BAD CLOCK SWITCH. TOOK THE CAR TO THE DEALER AND I WAS TOLD THERE WAS NO RECALL FOR MY CAR. THEY TOLD ME THAT THE CLOCK SPRING WAS NO LONGER COVERED BY WARRANTY BECAUSE I HAD 50,000 MILES ON THE CAR. THE DEALER WANTED TO CHARGE ME 800.00 TO FIX THE CLOCK SPRING.

10/3/2016

AFTER TAKING CAR TO VW DEALER I RECEIVED THESE REPAIR ESTIMATES: AIR BAG CONTROL MODULE NEEDS TO BE REPLACED...SEAT BELT ASSEMBLY 655 RECOMMEND REPLACING RIGHT SEAT BELT....CRANKCASE BREATHER HOSE RECOMMEND REPLACING BREATHER VALVE. WAS PARKED AND IDLE WAS FLUCTUATING ABNORMALLY...AIR BAG LIGHT CAME ON FOR NO APPARENT REASON AND SEATBELT WORKS FINE.

2/24/2017

I DRIVE MY NEW CAR ON THE HIGHWAY TO THE BRAKES, TWICE I STEPPED ON THE BRAKE, BUT THE BRAKE IS LIKE SOMETHING IS STUCK, THE CAR DIDN'T STOP, I BRAKE FOR THE THIRD TIME, THE CAR IS STOP, ALMOST HIT THE CAR IN FRONT, I PARK MY CAR IN THE WAY OF AN EMERGENCY, AFTER RESTARTING THE CAR, THE BRAKE CAN BE USED, BUT AFTER ABOUT TWO HOURS, I FOUND THAT THE BRAKE LIGHT IS ON. *TR

11/19/2014

DRIVING IN COLD WEATHER AND SLOW ENOUGH SPEED, THE ELECTRONIC STABILIZATION CONTROL LIGHT WENT ON, INDICATING ESC FAILURE. THE STEERING AND BRAKES ALTERNATELY AND SIMULTANEOUSLY FAILED. STEPPING ON THE BRAKES PRODUCED NO RESPONSE AT ALL. CAR WAS OUT OF CONTROL.

2/16/2017

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN TIGUAN. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG INDICATOR ILLUMINATED AND AN "AIR BAG SAFETY ALERT" MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE FAILURE WAS A SAFETY CONCERN SO THE CONTACT VISITED THE SAFERCAR.GOV WEBSITE AND DISCOVERED AN UNKNOWN RECALL LISTED FOR THE VEHICLE. THE VEHICLE WAS DRIVEN TO VOLKSWAGEN OF DOWNTOWN LA (1900 S FIGUEROA ST, LOS ANGELES, CA 90007, (213) 477-7358) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 59,362.

5/11/2018

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN TIGUAN. WHILE DRIVING 20 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE DEALER (VOLKSWAGEN BILLINGS, 4040 KING AVE W, BILLINGS, MT 59108, (406) 655-7500) WAS MADE AWARE OF THE FAILURE AND DETERMINED THAT THE CLOCKSPRING WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000. THE VIN WAS NOT AVAILABLE.

7/5/2018

THE SWAY BAR LINKS ON THIS VEHICLE WEAR OUT PREMATURELY. I HAVE HAD TO REPLACE THEM SEVERAL TIMES OVER THE LIFE OF THE CAR. ALL WERE REPAIRED AT THE DEALER AND WITH OEM REPLACEMENTS. THE FIRST ONE WAS AROUND 18,540 MILES AND THEN ABOUT EVERY 25K MILES AFTER THAT.

2/4/2021

The contact owns a 2014 Volkswagen Tiguan. The contact stated that upon servicing his vehicle at an independent mechanic, he was informed that both rear springs had developed severe corrosion that needed replacement. The contact took the vehicle to a dealer where he was informed that rain and snow had collected inside the springs causing the corrosion. The contact had the driver’s side lower control arm and both rear springs replaced by the dealer. The manufacturer was notified of the failure online but offered no assistance. The vehicle had been repaired. The failure mileage was approximately 75,000.

2/18/2022

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN TIGUAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V441000 (FUEL SYSTEM, GASOLINE) AND HAD THE VEHICLE REPAIRED. THE VEHICLE HAD NOT EXPERIENCED A FAILURE PRIOR TO THE REPAIR. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT SMELLED FUEL INSIDE THE VEHICLE AND THE RPMS INCREASED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. UPDATED 2/25/15*CN UPDATED 9/7/2017*CN

12/2/2014

Vehicle VW Tiguan 2014 VIN:[XXX] Vehicle has been presenting several issues. Carbon Build up causing vehicle to stall and tremble turning off some times. Safety concern as it could cause an accident. Bad heater core as it gets restricted and reheats the vehicle possible outcome a fire, Safety concern due to live threatening condition. Misdiagnosed several times to change spark plugs, might be a computer misdiagnose, safety concern due to possible accident and live threatening condition Leak of oil, bad seals and hoses, vehicle smell like burn oil could catch fire safety concern to live. The 2014 VW Tiguan have a campaign number 18V329000 with NHTSA, yet my VIN number does not shows in the recall. Also many models from VW carry all this different issues and have been recall. Please advice on the proper procedure for me to follow to add my VIN to the recalls as this vehicle does not meet the warranties of merchantability. Vehicle is available for inspection upon request. Thank you. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

1/10/2023

DRIVING IN COLD WEATHER AND SLOW ENOUGH SPEED, THE ELECTRONIC STABILIZATION CONTROL LIGHT WENT ON, INDICATING ESC FAILURE. THE STEERING AND BRAKES ALTERNATELY AND SIMULTANEOUSLY FAILED. STEPPING ON THE BRAKES PRODUCED NO RESPONSE AT ALL. CAR WAS OUT OF CONTROL.

2/16/2017

TAKATA RECALL I BOUGHT THIS CAR ON 2015,USED WITH 35,000 MILES,AND I GOT WARRANTY. WHILE I WAS DRIVING ON HIGHWAY TO TAKE MY LITTLE KIDS -18 MONTH OLD DAUGHTER,AND 2 MONTHS OLD BOY,ON THE DAYCARE,I HEARD NOISE,LIKE CLICKING ,AND LIKE A BROKEN THING.I TRIED TO USE THE HORN.IT DIDN'T WORK.AND ON MY DASHBOARD I SAW THE WARNING LIGHT OF AIRBAGS.AND ALL THE ELECTRICAL WAS NOT WORKING.I STOPPED IN ONESIDE OF HIGHWAY AND CALLED MY HUSBAND.IT WAS REALLY SCARY SITUATION. THE STEERING WHEELS IS TO HARD TO TURN LEFT AND RIGHT. I PANIC ABOUT THIS, BECAUSE I HAVE LITTLE KIDS THAT I HAVE TO TAKE AT DAYCARE EVERYDAY. I START SEARCHING ABOUT THIS ISSUE WHEN I SAW THE RECALLS. FOR VOLKSWAGEN TIGUAN ,2014. I CALLED RECALLS CUSTOMER SERVICE. THE PERSON WHO ANSWERED HIS NAME IS [XXX] AND HE TOLD ME I HAD TO GO ,TO DO AN DIAGNOSTIC SCREENING FOR MY VEHICLE. SO I WENT IN A VW DEALER HERE IN AUSTIN. AND THERE THEY FIGURED OUT. THE AIR BAG CLOCK SPRING WAS BROKEN. AFTER HIM A LADY NAMED [XXX] CALLED ME TO ASK ALSO FOR THE DIAGNOSTIC SCREENING,TO FIX THE PROBLEM. AFTER I SENT TO HER THE PAPER I GOT FROM VW. SHE CALLED ME AND SAID WE WILL NOT DO THAT. IT IS NOT OUR PROBLEM. I AM REALLY ANXIOUS ABOUT THIS. I DON'T HAVE ANOTHER VEHICLE TO MOVE. EVERYDAY I AM FACING VERY DANGEROUS AND UNSAFE SITUATIONS. I CAN'T USE THE HORN, WHILE I AM DRIVING AND I FEEL UNSAFE USING THE VOLKSWAGEN. I AM EUROPEAN AND WHILE I WAS LIVING IN EUROPE. I WAS USING ALWAYS VOLKSWAGEN AND FOR ME WAS ON TOP. RIGHT KNOW I CANT BELIEVE HOW UNSAFE IS FOR ME AND MY LITTLE KIDS. I NEED A SOLUTION FOR MY SITUATION. URGENT SOLUTION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

8/7/2017

AFTER TAKING CAR TO VW DEALER I RECEIVED THESE REPAIR ESTIMATES: AIR BAG CONTROL MODULE NEEDS TO BE REPLACED...SEAT BELT ASSEMBLY 655 RECOMMEND REPLACING RIGHT SEAT BELT....CRANKCASE BREATHER HOSE RECOMMEND REPLACING BREATHER VALVE. WAS PARKED AND IDLE WAS FLUCTUATING ABNORMALLY...AIR BAG LIGHT CAME ON FOR NO APPARENT REASON AND SEATBELT WORKS FINE.

2/24/2017

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN TIGUAN. WHILE DRIVING APPROXIMATELY 35 MPH AND MAKING A LEFT TURN, A NOISE WAS HEARD COMING FROM THE STEERING WHEEL AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE CONTROLS LOCATED ON THE STEERING WHEEL FOR THE CRUISE CONTROL, BLUETOOTH, AND HORN FAILED TO OPERATE. IN ADDITION, THE CONTACT WAS UNABLE TO USE THE REAR MIDDLE SEAT BECAUSE THE SEAT BELT FAILED TO EXTEND. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

4/9/2018

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT EVERY TIME THE VEHICLE WAS ENGAGED INTO REVERSE, THE REAR BACK UP CAMERA WAS VERY DARK AND LIMITED THE CONTACT'S VISIBILITY. THE DEALER DIAGNOSED THAT THE REAR BACK UP CAMERA WAS OPERATING NORMALLY AND THAT A NUMBER OF CUSTOMERS LODGED THE SAME COMPLAINT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

12/2/2015

WHILE THE CAR IS IN MOTION WITH CRUISE CONTROL ACTIVE, PRESSING THE "SET/-" SWITCH IS SUPPOSED TO DECREASE THE VEHICLE SPEED IN 1 MPH INCREMENTS FOR EACH PRESS OF THE SWITCH. WHEN ATTEMPTING TO DECREASE SPEED GRADUALLY FOR UPCOMING SPEED LIMIT CHANGES, OR WHEN VEHICLES PULL-IN A BIT TOO SOON AFTER PASSING, MY TIGUAN WILL OFTEN QUICKLY INCREASE THE "SET" SPEED BY BY 2-4 MPH WHEN THE "SET/-" SWITCH IS PRESSED. AN INTERNET SEARCH SHOWS THAT OTHER VW OWNERS HAVE EXPERIENCED THIS SAME PHENOMENA AND THE DEALERS TELL THEM IT IS NOT A SAFETY CONCERN! I DISAGREE WITH THAT STATEMENT. IT'S TRUE THAT THE CRUISE CONTROL CAN BE CANCELLED OR TURNED OFF IN THESE SITUATIONS. THAT'S CALLED A "WORK AROUND." IN OTHER WORDS, THERE'S A DEFECT, BUT AS LONG AS YOU KNOW HOW IT WILL ACT, BE PREPARED AND CANCEL RATHER THAN USE THE "DECELERATE" SWITCH. VOLKSWAGEN NEEDS TO ADDRESS THIS, AS MOST PEOPLE WOULD BE EXPECTING THE CAR TO SLOW WHEN THIS SWITCH IS PRESSED, NOT QUICKLY ACCELERATE.

8/5/2016

FRONT DRIVER'S OUTER DOOR HANDLE DOES NOT OPEN DOOR. INTERIOR HANDLE STILL WORKS. THEN, IF YOU TRY TO OPEN THE FRONT OUTER HANDLE THE FRONT DOOR THEN WON'T SHUT, OR DOOR WON'T LATCH KEEP THE DOOR SHUT.

1/6/2018

ON DECEMBER 7TH, 2018 I WAS DRIVING ABOUT 65 MPH WHEN I HEARD AN EXPLOSION LOAD ENOUGH TO MAKE MY EARS RING. I LOOKED UP AND DISCOVERED THAT THE SUNROOF HAD EXPLODED AND FINE PARTICLES OF GLASS WERE RAINING DOWN ON ME THROUGH THE SUNROOF SUNSHADE. NOTHING HIT THE SUNROOF TO CAUSE THIS AS THERE WAS NO OTHER TRAFFIC, OVERPASSES OR CONSTRUCTION ON THE ROAD AT THE TIME. THE ATTACHED PHOTOS SHOW THAT THE SUNROOF EXPLODED OUT. THE VEHICLE WAS GOING STRAIGHT DOWN THE ROAD AT ABOUT 65 MPH. WE ARE PUTTING THE REPAIR THROUGH OUR INSURANCE WITH A $500 DEDUCTABLE AND AS YET WE DO NOT KNOW THE FINAL COST OF REPAIR AS IT IS STILL BEING WORKED ON. DAMAGE BEING REPAIRED IS THE SUNROOF GLASS, SUNSHADE AND THE ROOF HAD TO BE REPAINTED BECAUSE IT WAS SCRATCHED BY BROKEN GLASS.

12/27/2018

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN TIGUAN. WHILE DRIVING APPROXIMATELY 65 MPH, THE MOON ROOF SUDDENLY EXPLODED AND GLASS FELL INTO THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO EMICH VOLKSWAGEN (1260 S. COLORADO BLVD, DENVER, CO) AND THE MOON ROOF WAS REPLACED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNKNOWN.

12/31/2018

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN TIGUAN. THE CONTACT STATED AFTER RETURNING TO THE VEHICLE, THE CONTACT BECAME AWARE OF SEVERAL ITEMS OF BELONGINGS ON THE GROUND AROUND THE VEHICLE. THE CONTACT ATTEMPTED TO LOCK THE VEHICLE USING THE KEYFOB HOWEVER, THE PASSENGER'S SIDE REAR DOOR REMAINED UNLOCKED. THE CONTACT USED THE INTERNAL DOOR LOCK FUNCTION TO LOCK THE DOORS. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHTS OR MESSAGES TO THE DOOR BEING AJAR. THE VEHICLE WAS TAKEN TO DICK HANNAH VOLKSWAGEN OF PORTLAND LOCATED AT (12345 E BURNSIDE ST, PORTLAND, OR 97233) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR LOCKING MECHANISM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

3/2/2020

A few years ago the turbo went at 88000 miles, a mechanic felt there should be a recall. Now the transmission needs to be replaced at 109000 miles. The transmission was on backorder because the appears to be many cars needing a rebuilt transmission. There is a recall for othewr VW models with the same transmission. I feel that my car should be included in this recall. It is a VW 2014 Tiguan with an automatic transmission. This car wasd purchased as a certified preowned vehicle from Mohegan Lake Motors in NY in 2017. The transmission was ordered from VW in June and I am still waiting for it to arrive at the repair shop. Klaus Garage in Fishkill NY. The turbo was replaced at the dealer as was most maintenence.

11/9/2023