2022 Volkswagen Taos Owner Complaints

I picked my VW Taos up yesterday 8/10 from the Dealership in New Hampshire. The car shut off and stalled several times. It also shuts off by itself without pushing the engine off button. It happens at every stop the vehicle makes. This car feels very unsafe to drive. The dealership is over an hour away from me as I am in Massachusetts. I have notified them about these issues and they told me they would get it in and have it looked at. When I put the vin number in to this site, a recall alert came up which I was not informed by the dealership about or I would not have bought this vehicle.

8/11/2021

Purchased car on July 22 - only 360 miles on it. Engine cutoff when I stopped in my neighborhood. Additionally, the sound system stopped working - no radio volume for AM/FM/Sirius and phone. Phone calls come in but can’t answer them.

8/28/2021

Purchased car on July 22 - only 360 miles on it. Engine cutoff when I stopped in my neighborhood. Additionally, the sound system stopped working - no radio volume for AM/FM/Sirius and phone. Phone calls come in but can’t answer them.

8/28/2021

The contact owns a 2022 Volkswagen Taos. The contact stated that shortly after accelerating from a stop light, the vehicle suddenly stalled and the lane assist disabled, tire pressure sensor warning light, and the brake warning lights were illuminated. The contact was able to coast into a nearby gas station where she turned off and restarted the vehicle and the vehicle regained proper function. The contact had taken the vehicle to the dealer however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The approximate failure mileage was 50 miles.

8/31/2021

2022 Taos SE FWD safety concerns. Automatically turns off, engine light turns on. My vehicle and the loaner (2022 Taos) had the same issues. Safety recall needs to be explored

11/10/2021

I have had start/stop error a few times but the other day I turned my car on and it said car on and chimed that a door was open even tho no light was on indicating which door. So I got out and re closed all of them. I get back in my parking brake is on now and won’t come off. So I shut the car off give it a few minutes and turn it back on. I was able to get the parking brake off to back out of my parking spot as I’m pulling out of the parking lot I was in my parking brake comes on in the middle of the intersection. I had to turn my car off to get the parking brake to go off.

4/8/2022

When I depress the accelerator, the car jumps ahead or stalls. I took this to the local dealership and was told this car is on a do not sell list- 1 day after purchase. They, along with VW customer care has advised against driving the vehicle and encouraged it be towed to a dealership. This is my only vehicle and without it I have no transportation. They are unable to provide alternate transportation. I have been working with VW customer care.

9/14/2021

A stop sale order was placed the following Monday after I signed my lease of the 2022 VW TAOS with 4MOTION. Not only was I not contacted about this safety recall but upon taking it in for severe turbo lag reasons on Sep21 I was informed that it was unsafe to drive and needed to be kept for an undetermined extended period of time with no loaner or rental. I’m paying 500 a month to lease and insure a brand new car that I simply cannot use? It’s unacceptable. VW needs to buy back my car so that I can be in a reliable safe vehicle from somewhere else.

9/24/2021

When I depress the accelerator, the car jumps ahead or stalls. I took this to the local dealership and was told this car is on a do not sell list- 1 day after purchase. They, along with VW customer care has advised against driving the vehicle and encouraged it be towed to a dealership. This is my only vehicle and without it I have no transportation. They are unable to provide alternate transportation. I have been working with VW customer care.

9/14/2021

The vehicle drives well and the problems surface without any prior indication or warning. The PROBLEM: while driving the vehicle slows down to about 10-15 mph. when I try to press the gas pedal, the vehicle does not increase speed. In addition there is a loud sound coming from the engine. also, there is a grating/vibration as if one drives on a gravel road. The service light shows up in red, and the "+" sign next to "D" shows red: I use the "D" to drive and not the overdrive. The gear lever does not release as it is stuck. My wife and I feel very alarmed because the cars behind are braking and blowing their horns. I managed to slowly drive off the main road to the nearest parking and turned off the ignition. When I turned on the engine again I was able to continue. I have been calling for an appointment to correct the problem but have not been able to get an appointment as of date. I am scared to drive the vehicle. I am having it towed to the dealership. I leased the vehicle on 6/3/21. The problem first occurred on 6/18/21. It occurred again on 9/15/21, and 9/17/21

9/18/2021

2022 VOLKSWAGEN TAOS SEL. CONSUMER WRITES IN REGARDS TO POWERTRAIN ISSUES. THE CONSUMER STATED THE POWER TRAIN HAD A VIOLENT JERK. THE JERK CAN CAUSE THE VEHICLE'S OCCUPANTS HEAD TO SLAM AGAINST THE HEADRESTS. WHILE DRIVING THE DASHBOARD'S WILL INDEPENDLY SWITCH BETWEEN SCEENS. THE DRIVER WOULD BE UNABLE TO USE THE STEERING WHEEL CONTROLS, THE SOFTWARE WIPED OUT THE 1/4 OF THE DASHBOARD'S CRITICAL DRVING DATA, THE DISPLAY WOULD FREEZE OR REBOOT WHILE DRIVING. THE DISPLAY SHOWS DISTRACTING MESSAGES. ALSO, THE WIRELESS CHARGING PAD CAN CAUSE DEVICES TO BECOME EXTREMELY HOT. THE REAR CROSS TRAFFIC ALERT AND ADAPTIVE CRUISE CONTROL WERE UNPREDICTABLE AND UNSAFE. THE LANE WATCH AND AUTOMATIC EMERGENCY BAKING SYSTEM TRIGGERED UNNECESSARILY.

12/13/2021

experienced a stall while making a complete stop on freeway and as you step on the gas the car doesn’t move which could cause an accident in busy traffic? It happened twice today for me.

5/25/2022

Yesterday afternoon, while driving on I-55 in heavy Chicago Saturday traffic, my Taos 4Motion stalled out (mid-drive) in the middle lane of I-55, and I was nearly smashed into by several vehicles. My gas pedal didn't work, and yet my car appeared to be on. In an effort to find a way out of danger as fast as possible, I managed to get the car going again, only to have it stall out a second time (mid-drive) while trying to get onto a shoulder to safety. I was nearly smashed into again. Three hours after a VW roadside assistance tow truck got to me, I learned that a mere six days after I purchased my Taos 4Motion, VW issued (1) a recall on the specific problem I have described, and more importantly, (2) issued a stop-sale order on Taos models with 4Motion. I was never informed of this recall, and I have since learned VW is not sending notice of this recall until October 5, 2021. This is unacceptable. People could die, and no one is saying anything. I spoke by telephone with Nick Faciano of VW Crystal Lake Illinois this morning--my dealership--and he informed me that he had spoken with VW corporate representative that morning and that, and I quote directly, "I even contacted Volkswagen corporate this morning and again, they're still telling us not to contact the customers, that they're doing it." Obviously, this has not been done. And it's already too late for me to be notified. What about the next person? Will someone have to be smashed on I-55 or anywhere else, and die, before VW does something about it? A recall that customers are not notified about when a stop sale order has been put in place is irresponsible and calling for a lawsuit---peoples lives are on the line.

8/30/2021

When I depress the accelerator, the car jumps ahead or stalls. I took this to the local dealership and was told this car is on a do not sell list- 1 day after purchase. They, along with VW customer care has advised against driving the vehicle and encouraged it be towed to a dealership. This is my only vehicle and without it I have no transportation. They are unable to provide alternate transportation. I have been working with VW customer care.

9/14/2021

I was driving down the interstate on 6/24/2022 with ACC turned on and was in traffic. The semi truck in front of me came to a complete stop, but my VW Taos did not stop or slow down, so I had to intervene in order to prevent an accident. After I came to a complete stop, my vehicle started beeping, flashing errors on the dashboard for every safety system on my car including the Airbags, Traction Control, Anti-lock Brakes, all Safety Sensors, Cruise Control, and something called Brake Booster. It stayed like this for about 10 minutes. After moving more, traffic came to a complete stop again, so I took the opportunity to turn my car off and restart it, and the warnings came up again. After 5-10 more minutes, the errors finally cleared off my dashboard. This made me very concerned that I would not be protected if I were in an accident. This is the third time my vehicle has done this since owning it.

6/25/2022

The vehicles brakes are engaging when driving. Can hear calipers rubbing on brake disks. Backing up the calipers are still rubbing on disks, making loud creaking noise. same noise when pulling away from stop light. The red alert warning vehicle to close in front comes on with no vehicle present in front. I’m guessing the automatic electronic braking system has a serious flaw that manufacture is ignoring. Same issue from other volkswagen owners online

9/11/2022

I just returned my leased 2017 Tiguan and leased a 2022 Taos. The Taos does not have a front passenger seat height adjustment. When I test drove the Taos, the tall vw salesperson was sitting in the front passenger seat while I was driving and my girlfriend was sitting in the back seat. The VW salesperson did not tell me that there is no front passenger seat height adjustment. My girlfriend cannot see over the dashboard when sitting in the front passenger seat. I purchased a seat cushion that raises her 4 inches but now the front passenger airbag light will not turn off so if we are in a car accident the driver airbag will deploy but the front passenger seat airbag will not deploy. I need to have the front passenger seat replaced with a front passenger seat that has a manual height adjustment or I need a different car. Can you please help me? I have been a lifetime loyal customer of VW Porsche Audi and do not understand why a manual front passenger seat height adjustment would not be included in any of your products. The VW salespeople need to make sure that customers know that there is no front passenger seat height adjustment prior to purchasing the Taos S and the Taos SE. The Tiguan S models that I had all had front passenger seat height adjustment. Can you please help me? Thank you.

8/11/2021

I was driving down the interstate on 6/24/2022 with ACC turned on and was in traffic. The semi truck in front of me came to a complete stop, but my VW Taos did not stop or slow down, so I had to intervene in order to prevent an accident. After I came to a complete stop, my vehicle started beeping, flashing errors on the dashboard for every safety system on my car including the Airbags, Traction Control, Anti-lock Brakes, all Safety Sensors, Cruise Control, and something called Brake Booster. It stayed like this for about 10 minutes. After moving more, traffic came to a complete stop again, so I took the opportunity to turn my car off and restart it, and the warnings came up again. After 5-10 more minutes, the errors finally cleared off my dashboard. This made me very concerned that I would not be protected if I were in an accident. This is the third time my vehicle has done this since owning it.

6/25/2022

The contact owns a 2022 Volkswagen Taos. The contact received notification of NHTSA Campaign Number: 21V651000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact called the local dealer and was informed that the part and tool needed to complete the recall repair was not yet available. The contact also called Cherry Hill Volkswagen (2261 NJ-70, Cherry Hill, NJ 08002, (888)486-1840) and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue, but no further assistance was provided. The contact had not experienced a failure. The contact was concerned about driving the vehicle. Parts distribution disconnect.

9/29/2021

The contact owns a 2022 Volkswagen Taos. The contact received notification of NHTSA Campaign Number: 21V651000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Consumer stated dealership is waiting for the parts for recall 21V651.*JB

10/21/2021

MIB infotainment system blanks out, simultaneously sending error code to driver center console rendering it useless. Key functions are therefore inoperable or inaccessible, including (but not limited to) TPMS monitoring / alert warning, rear view camera display, and potentially a host of other safety and advanced driver assist functions.

12/2/2021

The rearview camera on our new Volkswagon TAOS does not work. We leased the TAOS on 12/27/21 and the rearview camera malfunctioned for a short time and then completely stopped working soon after. We took it to dealership twice and called Volkswagon several times but were told they do not have the part to fix it. We have two toddlers at home and neighbor children regularly play at our home. We are very concerned about safety of the vehicle, but it is our only vehicle. We are aware of Part 573 Safety Recall Report 20V-716 concerning a similar defect being non-compliant with FMVSS 111 on “Rear Visibility.” We emphasize that the rearview camera on our new vehicle does not work at all, despite FMVSS 111.

3/24/2022

I have had start/stop error a few times but the other day I turned my car on and it said car on and chimed that a door was open even tho no light was on indicating which door. So I got out and re closed all of them. I get back in my parking brake is on now and won’t come off. So I shut the car off give it a few minutes and turn it back on. I was able to get the parking brake off to back out of my parking spot as I’m pulling out of the parking lot I was in my parking brake comes on in the middle of the intersection. I had to turn my car off to get the parking brake to go off.

4/8/2022

My rear brakes are metal to metal at less than 25,000 miles. Second issue when I im driving my car will not accelerate and the warning light comes up. I have to completely stop turn it off in the middle of the road and then it will start going. I called vw and they told me that they didn’t know what it could be. Maybe water got in a sensor. This issue has happened twice and it’s scary. Third issue my automatic braking will just brake when no one is in front of me almost causing someone to hit me from behind.

7/13/2023

I had a check engine light, epc warning, lane assist deactivated and stop start disabled all at once while on a drive in a remote area without cell service. The car had a dangerous loss of power. I brought it to the dealer and they told me there is no fix as its a common software issue that apparently faulty detects bad gas. All they could do was reset the code and say it may happen again, and recommend higher octane fuel. VW corporate was no help & I opened a buyback case. I don’t trust this car and dont think its safe to drive. This is the second time brought in for a stop start stall issue. Under 4k miles.

8/13/2022

Error: stop / start message, vehicle acting like it was about to stall out, couldn’t go over 25 mph, engine light came on, and lane assist keeps disabling. First incident 3/8/2023. Second incident 5/3/2023.

5/3/2023

I keep the light switch turned to auto. At random times I will get this warning on the center display to turn on the lights. I look down and find that the switch has turned to the left to off. I have no idea how this happens. It is not in a place where I can bump it or touch it. I do not feel safe knowing that I think that I have lights on and they are, in fact, off.

2/21/2023

Digital Dash goes dark at times, so dark you cant see the speed or any of the gages. You have to pull over shut the car off and wait approx. 40 seconds and then restart, it may or may not do it again.I have read on the vw forum that a lot of Taos owners are having this problem. No help from VW

6/26/2023

EPC, AUTO/SWITCH OFF ERROR, LANE CONTROL, CHECK ENGINE AND YELLOW TRIANGLE EXCLAMATION MARK LIGHT ARE ALL ON AGAIN - 4th time same issue, the engine was about to stall on me and luckily I was close to my house. Additionally there was the issue with a part recalled related with the fuel. The car was shaking when hitting the gas and seemed like engine was about to give out. This car is not safe to drive and I’m reporting this safety issue with NHTSA due to many previous recalls on this model and will be applying for lemon law on Monday. There is a history of recalls with this model and I no longer feel safe. Unacceptable I have leased this car for six months and 4th time I’m having issues. I already had to stay with a rental car twice all together while they “repair” the issue and reassure me the car is safe. I rely on my car for work and I’m always on the highway. Today I had my entire family in the car and the engine almost gave up on me in the middle of of major busy road

3/19/2022

I was driving down the interstate on 6/24/2022 with ACC turned on and was in traffic. The semi truck in front of me came to a complete stop, but my VW Taos did not stop or slow down, so I had to intervene in order to prevent an accident. After I came to a complete stop, my vehicle started beeping, flashing errors on the dashboard for every safety system on my car including the Airbags, Traction Control, Anti-lock Brakes, all Safety Sensors, Cruise Control, and something called Brake Booster. It stayed like this for about 10 minutes. After moving more, traffic came to a complete stop again, so I took the opportunity to turn my car off and restart it, and the warnings came up again. After 5-10 more minutes, the errors finally cleared off my dashboard. This made me very concerned that I would not be protected if I were in an accident. This is the third time my vehicle has done this since owning it.

6/25/2022

The contact owns a 2022 Volkswagen Taos. The contact stated that while at a complete stop, the vehicle would intermittently stall upon depression of the accelerator pedal. The contact stated that the "shift to park" warning message would appear on the instrument panel as the contact would restart the vehicle and resume normal driving. The contact took the vehicle to a dealer and was informed that his vehicle was not included in NHTSA Campaign Number: 21V615000 (Engine and Engine Cooling). The manufacturer was notified of the failure and referred him back to the dealer for a diagnostic test. The vehicle had yet to be repaired. The failure mileage was approximately 100.

4/19/2022

The contact owned a 2022 Volkswagen Taos. The contact stated while driving in the parking lot at work, the engine stalled, she turned the vehicle off, waited to restart the vehicle, and drove the vehicle but could not stop. The contact crashed into the fence. There was no warning light illuminated. The air bag did deploy. The contact suffered some injuries that required medical attention. The contact suffered an abrasion to the wrist and a sprang right wrist also injured her nose. The vehicle was towed to a collision shop and deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was approximately 5,000.

6/15/2022

The contact owns a 2022 Volkswagen Taos. The contact stated while attempting to drive from a complete stop, the accelerator pedal was depressed twice but failed to respond. There were no warning lights illuminated. The contact depressed the accelerator pedal harder and the vehicle accelerated unintendedly and crashed into the rear of the vehicle in front of it. The contact stated it was a fender-bender. There were no injuries sustained. The air bags did not deploy. The contact was able to continue driving. However, the failure reoccurred upon reversing. Additionally, the contact stated that the fuel gauge had failed. The vehicle was taken to the dealer where it was diagnosed that no issues were found. However, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 2,000.

7/27/2022

The contact owns a 2022 Volkswagen Taos. The contact stated while driving at an undisclosed speed, the vehicle failed to accelerate as intended. The contact stated that while the vehicle was at a complete stop, the accelerator pedal was depressed; however, the vehicle stalled and jerked. The contact stated that the failure was persistent and almost caused several crashes. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,500.

12/22/2023

I just returned my leased 2017 Tiguan and leased a 2022 Taos. The Taos does not have a front passenger seat height adjustment. When I test drove the Taos, the tall vw salesperson was sitting in the front passenger seat while I was driving and my girlfriend was sitting in the back seat. The VW salesperson did not tell me that there is no front passenger seat height adjustment. My girlfriend cannot see over the dashboard when sitting in the front passenger seat. I purchased a seat cushion that raises her 4 inches but now the front passenger airbag light will not turn off so if we are in a car accident the driver airbag will deploy but the front passenger seat airbag will not deploy. I need to have the front passenger seat replaced with a front passenger seat that has a manual height adjustment or I need a different car. Can you please help me? I have been a lifetime loyal customer of VW Porsche Audi and do not understand why a manual front passenger seat height adjustment would not be included in any of your products. The VW salespeople need to make sure that customers know that there is no front passenger seat height adjustment prior to purchasing the Taos S and the Taos SE. The Tiguan S models that I had all had front passenger seat height adjustment. Can you please help me? Thank you.

8/11/2021

EPC, AUTO/SWITCH OFF ERROR, LANE CONTROL, CHECK ENGINE AND YELLOW TRIANGLE EXCLAMATION MARK LIGHT ARE ALL ON AGAIN - 4th time same issue, the engine was about to stall on me and luckily I was close to my house. Additionally there was the issue with a part recalled related with the fuel. The car was shaking when hitting the gas and seemed like engine was about to give out. This car is not safe to drive and I’m reporting this safety issue with NHTSA due to many previous recalls on this model and will be applying for lemon law on Monday. There is a history of recalls with this model and I no longer feel safe. Unacceptable I have leased this car for six months and 4th time I’m having issues. I already had to stay with a rental car twice all together while they “repair” the issue and reassure me the car is safe. I rely on my car for work and I’m always on the highway. Today I had my entire family in the car and the engine almost gave up on me in the middle of of major busy road

3/19/2022

Both front axles were defective. They were just replaced by Nalley after Autonation told me for 8 straight months nothing was wrong with my car. My Taos made a loud knocking sound, steering wheel vibration and I almost lost control of it on the highway.

7/15/2022

2022 VOLKSWAGEN TAOS. CONSUMER WRITES IN REGARD TO ENGINE CONTROL MALFUNCTION.

11/18/2022

1.) My navigation freezes atleast 3x in a 1 hour drive. I have to reset it every time it freezes. 2.) Rearview camera sometimes blacks out. 3.) Rear wiper blade makes a really loud noise when on. 4.) Driver side wheel makes a grinding noise when I turn right. 5.) Passenger window switch is loose. When trying to switch window up the entire connector comes out.

3/23/2023

The contact owns a 2022 Volkswagen Taos. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the radiator and the engine was leaking coolant and that the head gasket and hose needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 20,000.

4/17/2023

I have a 2022 Taos Volkswagen Sport WG. It was purchased in April 2022. In November 2022 was the first time the dash board lights started to go dark and dimming so low that I could not see my driving speed and after turning vehicle on and off it still did not get better, Therefore, I took into Dealership where I purchased vehicle. The service advisor, the service manager and the service Electrician could not figure out what was the cause. I suggested to the service Electrician to see if the Taos they have on lot were also doing the same thing. So he pulled up a new Taos and the new Taos on the car lot was also doing the same thing. I left the vehicle with the dealership to see if they could fix what was going on with the dash light but to no avail, it eventually got brighter and I have heard nothing further from them. On May 11, 2023. Again the dash lights and this time the Radio lights too went very dim, so dim I could not see my speed nor channel selection for radio. I again drove to the dealership and there it is at this point, again the Service Manager came out trying to adjust the light settings, he could not. so he asked if I can leave the vehicle behind so that they can take a better look at it. I was not offered a rental, I did ask for one but he said they have none available! I am very disappointed in VOLKSWAGEN, the only reason I switched vehicle makes was because my daughter had a Volkswagen, but currently seriously about purchasing another make.

5/12/2023

The contact owns a 2022 Volkswagen Taos. The contact stated while driving 25 MPH, the check engine warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the evaporator valve to be replaced. The vehicle was repaired; however, the following day the check engine warning light illuminated. The contact stated that the vehicle was taken to the same dealer and the evaporator valve was replaced total of 6 times within 4 months. The manufacturer had not been notified of the failure. The failure mileage was approximately 9,000.

7/5/2023

UNKNOWN The vehicle lost all functionality and did not respond to any commands/requests made by the driver until railroad tracks caused the vehicle to stop and all side airbags to deploy. My girlfriend and myself were at fear for our lives as google maps was attempting to take us unto a bridge when the vehicle became unresponsive while driving. Consequently, we had to choose hard soil as the brakes and steering would not react to any of the drivers commands. I received a parcel of mail about the recall 2 days after the accident in the mail. The problem has not been confirmed by a manufacturer, the police, insurance reps or any others as Progressive auto insurance has still not been to the car to investigate since being at the body shop on May 30th, 2023 when this accident occurred and the insurance claim was made. Progressive keeps telling me to be patient when I call for an update. Not until July 6th, 2023 when they informed me that this will now need to go to a Product Manager due to a recall on the vehicle. When I search my VIN on the NHTSA and VW website, it says recalled vehicle. The independent car shop that the towing service towed the vehicle to claims that they can not look at it until Progressive comes to investigate. There were no warning lamps, nor messages nor other symptoms of the problem prior to the failure. The first appearance of the problem came via mail parcel on the evening of June 1st, 2023, days after the undiagnosed accident.

7/12/2023

The contact owns a 2022 Volkswagen Taos. The contact stated that while driving approximately 45 MPH, there was an abnormal grinding sound coming from the vehicle. The contact assumed that the sound was coming from the driver's side front wheel. The contact stated that while stopping or accelerating, the sound was evident. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed and it was determined that the front brake pads had 95% wear life remaining however, the rear brake pads were significantly worn and was metal-on-metal. The mechanic informed the contact that the automatic braking system was the cause of the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 31,950.

8/28/2023