2022 Volkswagen Jetta Owner Complaints

The contact owns a 2022 Volkswagen Jetta. The contact stated when he released the hill start assist the brakes seized, causing the vehicle to not move. The contact stated that after several minutes the brakes released. The dealer was contacted and stated that the feature operated as designed. The vehicle was not repaired. The manufacturer was contacted and confirmed that the feature operated as designed. The failure was 75. The VIN was not available.

8/3/2022

The left rear brake system has a defect that has resulted in the left rear inner brake pad to wear through at an accelerated rate resulting in brake failure with no friction material left. The other three brake pads in the rear have plenty of material. Excessive sounds, a sensation of dragging in the left rear part of the car, noises from the left rear of the car after releasing the brakes at approximately 10k miles, and eventually metal-on-metal grinding noises starting around 20k miles were reported multiple times to the servicing dealership. However, the service advisor reported there was plenty of material, and that they all make such sounds, but would not actually test drive it to confirm the reported noises. By continuing to drive the vehicle in this condition, it put the occupants and others on the road at increased risk.

3/20/2023

Electronic Power Control (EPC) issue: The car unit bogs down the acceleration and limits the RPMs, making it dangerous to drive on high way or even local road. The issue pops up spontaneously but went away after car was OFF for hour and restarted. Engine runs ruff and shacks along with laud banging sounds from under car. Suspect sensors, other messages seem to be out of place, such as "turn lights on" in morning when driving directly into sun light or the large red accident display with nothing around at all, different locations. Scan taken of car by dealer, nothing to explain why, however 2 plugs were somewhat dirty & will be replaced, only 1800 miles on car. Other errors on display, the yellow Front Assist which switched between that and the ECP, to far left under the temperature a yellow triangle priority symbol (some what red) These all came on at time of fault. Speed varied from 20 to 30 even when pushing pedal to bottom.

10/22/2022

The cars computer that controls the engine broke 2 months ago. Now the same issue with the car

2/26/2023

Electronic Power Control (EPC) issue: The car unit bogs down the acceleration and limits the RPMs, making it dangerous to drive on high way or even local road. The issue pops up spontaneously but went away after car was OFF for hour and restarted. Engine runs ruff and shacks along with laud banging sounds from under car. Suspect sensors, other messages seem to be out of place, such as "turn lights on" in morning when driving directly into sun light or the large red accident display with nothing around at all, different locations. Scan taken of car by dealer, nothing to explain why, however 2 plugs were somewhat dirty & will be replaced, only 1800 miles on car. Other errors on display, the yellow Front Assist which switched between that and the ECP, to far left under the temperature a yellow triangle priority symbol (some what red) These all came on at time of fault. Speed varied from 20 to 30 even when pushing pedal to bottom.

10/22/2022

The contact owns a 2022 Volkswagen Jetta. The contact stated while driving 50 MPH, a knocking sound was coming from the engine compartment, and the vehicle started shaking and stalled. The contact stated that the check engine and electronic power control (EPC) warning lights were illuminated. The contact pulled the vehicle over to the shoulder of the highway where the vehicle remained. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired or diagnosed. The failure mileage was approximately 4,500.

4/27/2023

My car doesn’t even have 15,000 miles on it and it started driving weird almost like the engine was stalling and the EPC light came on

6/14/2023

Vehicle problems experienced on 7/22/23. Traveling on Route 93 north to exit 17 just north of Concord, NH at 8:00pm. Used cruse control for most of trip, set to 60mph and 65 mph. The distance feature was working, what a PITA it is. Some where around Concord, NH a warning message in orange was displayed, “Engine speed max 4000” in center of display, an orange triangle with an “!” marked appeared just below the temperature gauge on left side of display, a yellow car with “!” on side appeared just below the estimated mileage remaining – it switched between that car and “EPC” cruse control was no longer available Stopped, checked the engine for over heating however it did not seem tooo hot, fans were not running (engine was off) Started again, lights were OFF. Rest of trip was on local roads so never tried cruse control. Left to return home around 2:00pm all warning lights OFF. Some where around Manchester, NH same thing happened plus orange picture of engine on right was illuminated, Cruse control would not maintain speed and then said unavailable. On hills vehicle would not move along with traffic even when foot was put to the floor. Drove directly to Colonial VW, did not shut vehicle OFF however nobody was available to read the computer codes. Scheduled appointment for Friday Driving home it was almost impossible to merge onto Route 93 even with accelerator pushed to floor. What ever the problem with your programming is the major fact that the vehicle is not able to keep up or merge with traffic even on local streets it a Major Hazard. VW may be concerned with saving their engine – I’m Concerned for my LIFE

7/22/2023

The car just stated saying “drive assist not available” it beeps every 5 minutes. Dealer says might need to change steering wheel which is in back order. It’s very annoying because it makes a very loud sound while driving. I researched and seems lots of owners are having the same issue.

7/3/2024

It has been about over 3 weeks that my travel assist alarm has been going off without any notice.

9/5/2024

Electronic Power Control (EPC) issue: The car unit bogs down the acceleration and limits the RPMs, making it dangerous to drive on high way or even local road. The issue pops up spontaneously but went away after car was OFF for hour and restarted. Engine runs ruff and shacks along with laud banging sounds from under car. Suspect sensors, other messages seem to be out of place, such as "turn lights on" in morning when driving directly into sun light or the large red accident display with nothing around at all, different locations. Scan taken of car by dealer, nothing to explain why, however 2 plugs were somewhat dirty & will be replaced, only 1800 miles on car. Other errors on display, the yellow Front Assist which switched between that and the ECP, to far left under the temperature a yellow triangle priority symbol (some what red) These all came on at time of fault. Speed varied from 20 to 30 even when pushing pedal to bottom.

10/22/2022

Rear brakes replaced twice on warranty. The car only has 24,000. Car remains with loud chattering brakes on all 4 brakes especially when brakes are cold. Especially loud chattering and squealing brakes still exist especially on rear brakes. Issue with a fuel valve needing to be replaced on warranty. EPS engine light on dash. Driver's door widow regulator malfunction for door not going down with one touch. Replaced under warranty. Dealer for VW stated that they would no longer do any brake repairs. Obviously, the material being used for brake materials is cheap and doesn't last. Have had situation with the main radio Information screen going blank on 2 occasions and having to do a hard reboot to get it to work. Cause unknown for screen totally going blank.

12/20/2024

The car just stated saying “drive assist not available” it beeps every 5 minutes. Dealer says might need to change steering wheel which is in back order. It’s very annoying because it makes a very loud sound while driving. I researched and seems lots of owners are having the same issue.

7/3/2024

I bought this 2022 Jetta new on August 2022. The dealership replaced brakes on their own on July 1, 2023. This was 11 months after I purchased the vehicle. Vehicle had 10, 900 miles on 7/1/2023. On August 26, 2024 I brought the vehicle to the dealership and reported issues with the breaking system. The service technician discovered worn-out pads and break rotors needed replacement. The service department refused to complete the work because the vehicle was out of warranty. A claim was filed with Volkswagen Corporation(case #06407327). Claim was declined. Break pads and rotors are being worn-out within 11-15 months. This is a safety issue. Volkswagen Corporation refuses to recognize the mechanical issue.

4/3/2025

Vehicle problems experienced on 7/22/23. Traveling on Route 93 north to exit 17 just north of Concord, NH at 8:00pm. Used cruse control for most of trip, set to 60mph and 65 mph. The distance feature was working, what a PITA it is. Some where around Concord, NH a warning message in orange was displayed, “Engine speed max 4000” in center of display, an orange triangle with an “!” marked appeared just below the temperature gauge on left side of display, a yellow car with “!” on side appeared just below the estimated mileage remaining – it switched between that car and “EPC” cruse control was no longer available Stopped, checked the engine for over heating however it did not seem tooo hot, fans were not running (engine was off) Started again, lights were OFF. Rest of trip was on local roads so never tried cruse control. Left to return home around 2:00pm all warning lights OFF. Some where around Manchester, NH same thing happened plus orange picture of engine on right was illuminated, Cruse control would not maintain speed and then said unavailable. On hills vehicle would not move along with traffic even when foot was put to the floor. Drove directly to Colonial VW, did not shut vehicle OFF however nobody was available to read the computer codes. Scheduled appointment for Friday Driving home it was almost impossible to merge onto Route 93 even with accelerator pushed to floor. What ever the problem with your programming is the major fact that the vehicle is not able to keep up or merge with traffic even on local streets it a Major Hazard. VW may be concerned with saving their engine – I’m Concerned for my LIFE

7/22/2023

This vehicle has a "digital cockpit" without traditional analog gauges. It completely shut down on me while driving on the freeway, leaving me without a speedometer, and a red caution "do not drive" warning indicator. I have a video of this incident captured by my partner that I can share, as well as a static image, which I attach therein. Prior to this incident, it repeatedly shut down while driving, but in those cases would come back up in 5 to 10 seconds. This may have been a computer "crash" as it came back up with 0 on the trip odometers. The dealer seemingly fixed this problem with a reset process described in a TSB. In the most recent incident, the display never came back online, and I was unable to safely continue driving. There are also random issues with this display locking into "night" mode during the day, usually after backing out of a dark garage or going through a tunnel, which leaves the display impossible to read in bright sun. The only fix when this happens is to pull over, turn the car off, wait 5 minutes, and resume driving.

1/22/2024

The forward collision system does not work. When the system is activated it does not work. I bought the car new in April 2022.I activate the system all the time while driving. To this day the system has never warned me [NO DASH LIGHT OR AUDIBLE SOUND WARNING ME TO BRAKE]

10/17/2022

The contact owns a 2022 Volkswagen Jetta. The contact stated that while the vehicle was parked, a crack in the sunroof glass was discovered. After opening the driver’s side door, the sunroof glass shattered causing shards of glass to fall into the cabin of the vehicle. The vehicle was taken to the local dealer who informed the contact that the sunroof glass had shattered due to an object striking the vehicle. The contact stated that no objects had impacted the sunroof glass to cause the failure. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 2,000.

2/24/2023

The driver’s side seat is not secured and has slight movements in some positions and wobbles in other positions, particularly when braking . The seat does not feel secure or safe when under any hard braking. I had the dealer inspect it a few months after purchase they acknowledged it and replaced the mounting brackets to the seats and within 20 minutes the seat was loose again and the rail has a stutter in it when sliding it about 2/3rds back.

8/17/2023

This vehicle has a "digital cockpit" without traditional analog gauges. It completely shut down on me while driving on the freeway, leaving me without a speedometer, and a red caution "do not drive" warning indicator. I have a video of this incident captured by my partner that I can share, as well as a static image, which I attach therein. Prior to this incident, it repeatedly shut down while driving, but in those cases would come back up in 5 to 10 seconds. This may have been a computer "crash" as it came back up with 0 on the trip odometers. The dealer seemingly fixed this problem with a reset process described in a TSB. In the most recent incident, the display never came back online, and I was unable to safely continue driving. There are also random issues with this display locking into "night" mode during the day, usually after backing out of a dark garage or going through a tunnel, which leaves the display impossible to read in bright sun. The only fix when this happens is to pull over, turn the car off, wait 5 minutes, and resume driving.

1/22/2024

I have a 2022 VW Jetta and my breaks lasted 13,400 miles, I have a daily commute of 11 miles and I believe this is not a normal condition on a car. The delaer refused to replace the breaks despite the eviden condition of low quality. In addition I have a problem in my door where the door does not close in case of really cold weather. I have a video but it I cannot upload.

9/29/2024

I bought this 2022 Jetta new on August 2022. The dealership replaced brakes on their own on July 1, 2023. This was 11 months after I purchased the vehicle. Vehicle had 10, 900 miles on 7/1/2023. On August 26, 2024 I brought the vehicle to the dealership and reported issues with the breaking system. The service technician discovered worn-out pads and break rotors needed replacement. The service department refused to complete the work because the vehicle was out of warranty. A claim was filed with Volkswagen Corporation(case #06407327). Claim was declined. Break pads and rotors are being worn-out within 11-15 months. This is a safety issue. Volkswagen Corporation refuses to recognize the mechanical issue.

4/3/2025

Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the driver to look away from the road. After speaking with the maintenance department at my VW dealership, they indicated that this is a widely known problem that is remedied only with the replacement of the steering wheel. There are several other sensors that are triggered by the same issue I was told by the maintenance department. They are uncertain at this time if it impacts the airbag system which is another potential safety concern. The steering wheel can only be ordered after inspection by the maintenance department and there is shortage and/or back order of the part to fix the problem.

9/7/2025

Car was hit in rear by tractor trailer, spun into another tractor trailer. Then the second tractor trailer slammed the vehicle front end first into the median. Front end crushed, driver side door caved in, rear end damage. No airbags were deployed the entire time. 55 mph (approximate) to a complete stop in a fraction of a second. The vehicle is currently in the possession of the insurance company, and it was a massive risk to my own safety. I have no idea how I did survive, and no airbags deploying makes it a very difficult situation to ever purchase a VAG vehicle again.

12/19/2025