2015 Volkswagen GTI Owner Complaints

THE CLUTCH OPERATION IN MY 2015 VOLKSWAGE GTI (6 SPEED MANUAL TRANSMISSION) IS MALFUNCTIONING TO SUCH A DEGREE THAT I WAS ALMOST IN AN ACCIDENT AND NOW FEAR FOR MY SAFETY. CLUTCH OPERATION IN THE VEHICLE HAS BECOME UNPREDICTABLE, WHEN DEPRESSED THE CLUTCH PEDAL WILL REMAIN ON THE FLOOR AFTER THE PEDAL IS RELEASED, THUS PREVENTING THE VEHICLE FROM ACCELERATING. THIS HAS HAPPENED MULTIPLE TIMES WHILE STATIONARY IN TRAFFIC, WHILE IN MOTION AND WHILE ACCELERATING. MOST RECENTLY WHILE ATTEMPTING TO MERGE ONTO A BUSY HIGHWAY THE CLUTCH PEDAL STUCK TO THE FLOOR, THIS NEARLY FORCED ME TO TAKE EVASIVE STEPS INTO A CONSTRUCTION ZONE. AFTER THIS INCIDENT I BROUGHT THE VEHICLE TO THE VOLKSWAGEN DEALERSHIP FOR DIAGNOSIS AND SERVICE. I HAVE HEARD OF SEVERAL ALARMINGLY SIMILAR REPORTS FROM OTHER 2015 GTI OWNERS WHERE THE CAUSE OF THE ISSUE WAS A FAILED ENGINE BEARING THAT RESULTS IN SIDE-TO-SIDE CRANKSHAFT MOVEMENT IN THE ENGINE.

8/2/2016

WATWR PUMP IS LEAKING. THERE WAS A RECALL ON 2011-2014 AND OBVIOUSLY STILL NOT FIXED MY VEHICLE HAS 63K AND NOW WATER PUMP IS LEAKING IN SAME MANNER THE 2011-2014 ARE WHICH WAS RECALLED.

11/5/2017

I WAS DRIVING APPROXIMATELY 45 MPH ON THE HIGHWAY IN JACKSONVILLE, FL WHEN MY SUNROOF SUDDENLY EXPLODED SENDING GLASS SHARDS EVERYWHERE. THE GLASS BROKE FROM THE INSIDE OUT BASED ON THE ORIENTATION OF THE REMAINING SHARDS ATTACHED TO THE SUNROOF FRAME. THIS WAS AT 8:45AM WHILE TRAVELING IN MORNING WORK TRAFFIC. THE LOUDNESS AND INTENSITY OF THE GLASS BREAKING NEARLY CAUSED ME LOSE CONTROL OF MY VEHICLE. TOM BUSH VOLKSWAGEN JACKSONVILLE DEALERSHIP REFUSED TO COVER THE DAMAGE EVEN THOUGH THE VEHICLE IS UNDER MANUFACTURER'S WARRANTY. I RECEIVED MINOR SCRAPES FROM THE INCIDENT.

2/23/2017

WE HAVE WHAT WE CONSIDER TO BE A SIGNIFICANT SAFETY PROBLEM WITH OUR 2105 GTI (AUTOBAHN VERSION) AND THE PASSENGER SEAT AIR BAGS. MY WIFE HAS A HIP PROBLEM AND HAS TO USE A SEAT CUSHION THAT IS OVER 2' THICK WHILE RIDING AS A PASSENGER. THAT WORKS WELL IN OUR SUBARU OUTBACK THAT USES A LOAD CELL TO DETECT THE PASSENGER'S PRESENCE BUT IT DOESN'T WORK WITH OUR GTI AND VW'S SYSTEM, SO THERE IS NO PASSENGER SEAT AIR BAG PROTECTION. WE'VE TRIED A NUMBER OF APPROACHES TO SOLVING THE PROBLEM AND HAVING THE AIRBAG ACTIVATE WHEN THERE IS A PERSON SEATED ON THE CUSHION INCLUDING: 'CALLING YOUR CHAT LINES A COUPLE OF TIMES WHERE THE PEOPLE ON THE OTHER END HAVE BEEN POLITE BUT HAVE DONE LITTLE OTHER THAN SUGGEST WE CONTACT THE DEALER. 'TALKING WITH SEVERAL PEOPLE AT BURDICK VW. THEY SAY THEY NEVER HEARD OF THE PROBLEM (!) AND HAVE NO IDEA AS TO HOW TO SOLVE IT. 'SEARCHING THE WEB FOR A SOLUTION, ONLY TO FIND THAT OTHERS HAVE HAD THE SAME PROBLEM. 'TRYING SEVERAL HOMEMADE SOLUTIONS THAT MIGHT DUPLICATE THE CHARACTERISTICS OF THE HUMAN BODY WITHOUT SUCCESS. WE'RE AT THE POSITION WHERE I FEEL UNCOMFORTABLE EXPOSING MY WIFE TO ADDITIONAL RISK, BUT WE BOTH REALLY LIKE THE GTI FOR ITS OTHER CREATURE COMFORTS AND ECONOMY. I'D LIKE TO KNOW HOW WE CAN PROPERLY ACTIVATE THE PASSENGER SEAT AIR BAG AND STILL USE THE SEAT CUSHION. (WE CERTAINLY WOULDN'T MIND SOMETHING SIMPLE OR HOMEMADE.)

4/12/2017

WOULD LIKE TO KNOW WHY WE WERE NEVER INFORMED OF THE 3 RECALLS ON OUR 2015 VW GTI. STARTED INVESTIGATING AFTER OUR 2015 VW PASSAT HAS THE BAD AIRBAGS IN THEM. ALSO OWN THE GTI AND WE INVESTIGATED TO SEE IF THE BAD AIRBAGS ARE IN THERE TOO. THAT IS WHEN WE FOUND PROBLEMS WITH THE FUEL PUMP WHICH WAS RECALLED IN JUNE 2015, WE WERE NEVER NOTIFIED, ALSO A FUEL LEAK OF AN IGNITION SOURCE...NEVER NOTIFIED AND A LOOSE STABILIZER LINK IN THE STEERING. WHO WANTS TO DRIVE THIS CAR. WHY WERE WE NOT NOTIFIED OF THESE THREE RECALLS. WE NEVER MOVED, I WANT AN ANSWER AS THIS CAR IS ALWAYS IN USE. WE WERE REALLY UPSET WITH THE PASSAT THAT WE GOT RID OF IT AND THANK GOD WE HAD GOTTEN RID OF OUR OTHER NEW PASSAT LAST YEAR ONLY TO BUY ANOTHER LEMON AND UNSAFE VEHICLE FROM VW......THIS BEING THE GTI. PLEASE GET BACK TO US. IF ANYTHING HAPPENS LIFE THREATENING, YOU WILL BE HELD RESPONSIBLE. YOU ARE IGNORING YOUR CUSTOMERS WHO AT ONE TIME LOVED THEIR VEHICLES....NOW THEY ARE AFRAID TO DRIVE THEM....BUT STILL MUST PAY FOR THEM. MAYBE WE NEED A CAR REPLACEMENT FROM VW FOR THIS GTI FOR NOT LETTING US KNOW. NOT EVEN SURE IF THIS GTI HAS THE BAD AIRBAGS AS YOUR 800 NUMBER KEEPS ME ON THE LINE ON HOLD FOR OVER AN HOUR I JUST THINK YOU DON'T WANT TO ANSWER.

7/5/2016

I HAD MY CAR'S SUCTION PUMP REPLACED WHEN IT WAS RECALLED. AS FAR AS I KNOW, IT COULD DAMAGE THE CHARCOAL CANISTER FILTER DUE TO FUEL ACCUMULATION. SEVERAL MONTHS AFTER SUCTION PUMP WAS REPLACED, I HAD A CHECK ENGINE LIGHT WHICH TURNED OUT TO BE A LEAKING CHARCOAL CANISTER. TRIED ASKING FOR A REFUND FROM VW BUT THEY SAID THEY CAN'T GIVE ME A REFUND AS THE RECALL WAS ALREADY CLOSED. I'M UNDER THE ASSUMPTION THAT THE CHARCOAL CANISTER HAS BEEN DAMAGED BY THE FAULTY SUCTION PUMP BEFORE IT WAS REPLACED AND IT TOOK SEVERAL MONTHS BEFORE IT REALLY BROKE DOWN. THING IS, I NEVER KNEW HOW THE RECALL WILL AFFECT MY CAR UNTIL I READ HOW THE THING WORKS IN CREDIT KARMA APP.

5/3/2018

WAS DRIVING ALONG WITH TRAFFIC AND I HEARD A LOUD NOISE, THE ENGINE RPMS JUMPED AND THERE WAS A MASSIVE LOSS IN SPEED AND POWER. THE TRANSMISSION WAS STUCK IN 1ST GEAR. PULLED OVER AS SOON AS WAS SAFE. I WAS CONCERNED AN ACCIDENT COULD HAVE OCCURRED DUE TO THE SUDDEN LOSS IN POWER AND SPEED WITH NO FAULT TO THE DRIVER, MYSELF. THE DASH SHOWED "ERROR: TRANSMISSION. REVERSE NOT POSSIBLE." THE VEHICLE WAS TOWED TO A LOCAL DEALER FOR EVALUATION. UPDATED 09/01/2015*LJ UPDATED 10/20/2017*CN

6/15/2015

I ENCOUNTERED A CLOSE RED LIGHT AND BRAKED HARD ENOUGH TO ACTIVATE ABS FROM 35 MPH IN DRY ROAD CONDITIONS ON A SUBURBAN HIGHWAY. WHEN I TOOK MY FOOT OFF THE BRAKE AND APPLIED GAS AFTER THE GREEN LIGHT, THE CAR BEGAN TO TRAVEL BACKWARDS! I BRAKED AGAIN AND FOUND THAT THE GEAR SHIFTER HAD GONE INTO THE REVERSE POSITION. I BELIEVE THE BRAKING DECELERATION CAUSED THE GEAR SHIFTER TO TRAVEL FORWARD AGAINST ANY MECHANICAL RESTRAINT AND COME TO REST IN THE REVERSE SETTING.

5/19/2016

The contact owns a 2015 Volkswagen GTI. The contact stated that while driving at various speeds, she smelled a strong gasoline odor inside of the vehicle intermittently. The contact stated while attempting to refuel at the gas station, the gas pump lever shut off at only a 1/2 gallon of fuel. The contact drove to a second gas station and attempted to top off the tank however, the failure reoccurred. The contact was able to drive to her residence, where the vehicle remained parked for four days. The vehicle was then towed to an independent mechanic where it was diagnosed that the suction pump had failed and needed to be replaced. The vehicle was repaired. The contact later became aware of NHTSA Campaign Number: 16V647000 (Fuel System, Gasoline, Engine and Engine Cooling) which she associated with the failure. The dealer was not notified of the failure. The contact notified the manufacturer of the failure and inquired about reimbursement; however, the manufacturer informed the contact that the recall was previously completed on the vehicle in 2018 and the recall repair was one-time free of charge. The failure mileage was unknown.

9/23/2022

The contact owns a 2015 Volkswagen GTI. The contact stated that after parking the vehicle, her husband exited the vehicle and noticed an abnormal odor. The contact's husband walked around to inspect the vehicle. The contact's husband noticed gasoline leaking from the rear of the vehicle. The contact stated that her husband noticed a trail of gasoline leading up to the vehicle. The vehicle was taken to a dealer. The vehicle was diagnosed with a fuel leak from an internal failure. The contact was informed that the charcoal canister and purge valve needed to be replaced, and the vapor side of the fueling system needed to be flushed. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 110,000.

10/17/2023

UPON BRAKING, THE BRAKE PEDAL CAME OFF RESULTING IN MY ALMOST REAR ENDING THE VEHICLE IN FRONT OF ME.

8/14/2015

THE DEALERSHIP LEFT THE SHIPPING BLOCKS/PUCKS/DISCS ON THE STRUTS. THIS IS A COMMON PROBLEM AS EVIDENCED THROUGH MANY ONLINE FORUMS. THE DEALERSHIP AND MANY OTHERS CLAIM THAT THIS DOES NOT CAUSE A PROBLEM; HOWEVER, THE BLOCKS PREVENT THE SUSPENSION FROM DOING ITS JOB, WHICH IS ABSORBING IMPACT, IMPROVING BRAKING, AND HELPING THE WHEELS MAINTAIN CONTACT WITH THE GROUND. I DROVE OVER 18000 MILES NOT REALIZING THAT THEY WERE ON (I JUST THOUGHT I HAVE A TIGHT SUSPENSION). I HAVE NOW LOST 4 TIRES (PREMATURE WEAR AND BUBBLES/PUNCTURES) AND HAVE DAMAGE TO THE STRUT AND STEERING KNUCKLE. THIS IS A POTENTIALLY DANGEROUS MISTAKE.

9/21/2015

WOULD LIKE TO KNOW WHY WE WERE NEVER INFORMED OF THE 3 RECALLS ON OUR 2015 VW GTI. STARTED INVESTIGATING AFTER OUR 2015 VW PASSAT HAS THE BAD AIRBAGS IN THEM. ALSO OWN THE GTI AND WE INVESTIGATED TO SEE IF THE BAD AIRBAGS ARE IN THERE TOO. THAT IS WHEN WE FOUND PROBLEMS WITH THE FUEL PUMP WHICH WAS RECALLED IN JUNE 2015, WE WERE NEVER NOTIFIED, ALSO A FUEL LEAK OF AN IGNITION SOURCE...NEVER NOTIFIED AND A LOOSE STABILIZER LINK IN THE STEERING. WHO WANTS TO DRIVE THIS CAR. WHY WERE WE NOT NOTIFIED OF THESE THREE RECALLS. WE NEVER MOVED, I WANT AN ANSWER AS THIS CAR IS ALWAYS IN USE. WE WERE REALLY UPSET WITH THE PASSAT THAT WE GOT RID OF IT AND THANK GOD WE HAD GOTTEN RID OF OUR OTHER NEW PASSAT LAST YEAR ONLY TO BUY ANOTHER LEMON AND UNSAFE VEHICLE FROM VW......THIS BEING THE GTI. PLEASE GET BACK TO US. IF ANYTHING HAPPENS LIFE THREATENING, YOU WILL BE HELD RESPONSIBLE. YOU ARE IGNORING YOUR CUSTOMERS WHO AT ONE TIME LOVED THEIR VEHICLES....NOW THEY ARE AFRAID TO DRIVE THEM....BUT STILL MUST PAY FOR THEM. MAYBE WE NEED A CAR REPLACEMENT FROM VW FOR THIS GTI FOR NOT LETTING US KNOW. NOT EVEN SURE IF THIS GTI HAS THE BAD AIRBAGS AS YOUR 800 NUMBER KEEPS ME ON THE LINE ON HOLD FOR OVER AN HOUR I JUST THINK YOU DON'T WANT TO ANSWER.

7/5/2016

POWER STEERING TURNS STICK RANDOMLY AT ANY SPEED, REQUIRING ME TO TURN OFF THE ENGINE AND RESTART ONLY TO GET THE STEERING BACK TO NORMAL. VERY SCARY AS MORE EFFORT HAS TO BE INPUT I TO THE STEERING FOR IT TO WORK. ENGINE STALLS AND CUTS OUT RANDOMLY ESPECIALLY ON IDLE. HAS CAUSED SEVERAL ISSUES WHEN DRIVING.

9/5/2019

THE PASSENGER-SIDE FRONT DOOR FAILS TO SEAL SECURELY WHEN IT SHUTS. THE VEHICLE'S SAFETY SYSTEM DOES DO NOT INDICATE THAT THE DOOR IS AJAR WHEN AT REST. THE SYSTEM DOES INDICATE THAT THE DOOR IS AJAR WHEN IN MOTION.

10/6/2015

REAR ENDED SOMEBODY FRONT CAR IS SMASHED AND AIRBAG DIDN'T DEPLOY

1/5/2018

THE CLOCKSPRING BROKE, I HAVE AN AIRBAG ERROR LIGHT ON AND NONE OF THE STEERING WHEEL FUNCTIONS WORK INCLUDING THE HORN. MANY OF THE 2015 VW VEHICLES HAVE BEEN RECALLED BUT THE GTI IS NOT APART OF THE RECALL.. THE DEALERSHIP CONFIRMED IT'S THE CLOCKSPRING

4/26/2018

POWER STEERING TURNS STICK RANDOMLY AT ANY SPEED, REQUIRING ME TO TURN OFF THE ENGINE AND RESTART ONLY TO GET THE STEERING BACK TO NORMAL. VERY SCARY AS MORE EFFORT HAS TO BE INPUT I TO THE STEERING FOR IT TO WORK. ENGINE STALLS AND CUTS OUT RANDOMLY ESPECIALLY ON IDLE. HAS CAUSED SEVERAL ISSUES WHEN DRIVING.

9/5/2019

AIRBAG CLOCK SPRING FAILURE. THE STERLING WHEEL WILL MAKE A CRUNCHING NOISE WHILE MAKING LEFT OR RIGHT HAND TURNS. AT POINT OF FAILURE I WAS MAKING A LEFT HAND TURN THEN ALL THE SUDDEN THE CRUNCHING NOISE STOPPED, AND I GOT ERROR AIR BAG, ERROR TRANSMISSION, AND THE HORN STOPPED WORKING.

12/18/2017

THE CLOCKSPRING BROKE, I HAVE AN AIRBAG ERROR LIGHT ON AND NONE OF THE STEERING WHEEL FUNCTIONS WORK INCLUDING THE HORN. MANY OF THE 2015 VW VEHICLES HAVE BEEN RECALLED BUT THE GTI IS NOT APART OF THE RECALL.. THE DEALERSHIP CONFIRMED IT'S THE CLOCKSPRING

4/26/2018

THE DEALERSHIP LEFT THE SHIPPING BLOCKS/PUCKS/DISCS ON THE STRUTS. THIS IS A COMMON PROBLEM AS EVIDENCED THROUGH MANY ONLINE FORUMS. THE DEALERSHIP AND MANY OTHERS CLAIM THAT THIS DOES NOT CAUSE A PROBLEM; HOWEVER, THE BLOCKS PREVENT THE SUSPENSION FROM DOING ITS JOB, WHICH IS ABSORBING IMPACT, IMPROVING BRAKING, AND HELPING THE WHEELS MAINTAIN CONTACT WITH THE GROUND. I DROVE OVER 18000 MILES NOT REALIZING THAT THEY WERE ON (I JUST THOUGHT I HAVE A TIGHT SUSPENSION). I HAVE NOW LOST 4 TIRES (PREMATURE WEAR AND BUBBLES/PUNCTURES) AND HAVE DAMAGE TO THE STRUT AND STEERING KNUCKLE. THIS IS A POTENTIALLY DANGEROUS MISTAKE.

9/21/2015

WOULD LIKE TO KNOW WHY WE WERE NEVER INFORMED OF THE 3 RECALLS ON OUR 2015 VW GTI. STARTED INVESTIGATING AFTER OUR 2015 VW PASSAT HAS THE BAD AIRBAGS IN THEM. ALSO OWN THE GTI AND WE INVESTIGATED TO SEE IF THE BAD AIRBAGS ARE IN THERE TOO. THAT IS WHEN WE FOUND PROBLEMS WITH THE FUEL PUMP WHICH WAS RECALLED IN JUNE 2015, WE WERE NEVER NOTIFIED, ALSO A FUEL LEAK OF AN IGNITION SOURCE...NEVER NOTIFIED AND A LOOSE STABILIZER LINK IN THE STEERING. WHO WANTS TO DRIVE THIS CAR. WHY WERE WE NOT NOTIFIED OF THESE THREE RECALLS. WE NEVER MOVED, I WANT AN ANSWER AS THIS CAR IS ALWAYS IN USE. WE WERE REALLY UPSET WITH THE PASSAT THAT WE GOT RID OF IT AND THANK GOD WE HAD GOTTEN RID OF OUR OTHER NEW PASSAT LAST YEAR ONLY TO BUY ANOTHER LEMON AND UNSAFE VEHICLE FROM VW......THIS BEING THE GTI. PLEASE GET BACK TO US. IF ANYTHING HAPPENS LIFE THREATENING, YOU WILL BE HELD RESPONSIBLE. YOU ARE IGNORING YOUR CUSTOMERS WHO AT ONE TIME LOVED THEIR VEHICLES....NOW THEY ARE AFRAID TO DRIVE THEM....BUT STILL MUST PAY FOR THEM. MAYBE WE NEED A CAR REPLACEMENT FROM VW FOR THIS GTI FOR NOT LETTING US KNOW. NOT EVEN SURE IF THIS GTI HAS THE BAD AIRBAGS AS YOUR 800 NUMBER KEEPS ME ON THE LINE ON HOLD FOR OVER AN HOUR I JUST THINK YOU DON'T WANT TO ANSWER.

7/5/2016

THE DEALERSHIP LEFT THE SHIPPING BLOCKS/PUCKS/DISCS ON THE STRUTS. THIS IS A COMMON PROBLEM AS EVIDENCED THROUGH MANY ONLINE FORUMS. THE DEALERSHIP AND MANY OTHERS CLAIM THAT THIS DOES NOT CAUSE A PROBLEM; HOWEVER, THE BLOCKS PREVENT THE SUSPENSION FROM DOING ITS JOB, WHICH IS ABSORBING IMPACT, IMPROVING BRAKING, AND HELPING THE WHEELS MAINTAIN CONTACT WITH THE GROUND. I DROVE OVER 18000 MILES NOT REALIZING THAT THEY WERE ON (I JUST THOUGHT I HAVE A TIGHT SUSPENSION). I HAVE NOW LOST 4 TIRES (PREMATURE WEAR AND BUBBLES/PUNCTURES) AND HAVE DAMAGE TO THE STRUT AND STEERING KNUCKLE. THIS IS A POTENTIALLY DANGEROUS MISTAKE.

9/21/2015

THE TPMS SYSTEM FAILED TO WARN OF LOW PRESSURES, INCLUDING FLAT TIRES AND DRIVING ON A SPARE. TPMS FAILURES SHOULD "FAILSAFE" AND NOT FAIL SILENTLY.

3/2/2016

EVERY TIME I USE THE REAR WINDSHIELD WIPER, A CASCADE OF WASHER FLUID SEEPS ON THE FRONT PASSENGER SIDE ON THE FLOOR MAT. I'VE ONLY HAD THE VEHICLE FOR 1 MONTH. ALSO, I'VE NOTICE EVERY TIME IT RAINS, THE CEILING ON MY GTI GETS VERY WET DUE TO A LEAK POSSIBLY BECAUSE OF THE SUNROOF. I'LL PROVIDE A PICTURE WHEN IT RAINS NEXT TIME. THIS VIDEO SHOWS THE SAME EXACT THING WHAT I'M EXPERIENCING. ON THE PASSENGER SIDE AS WELL. THE VEHICLE IN THE VIDEO IS A 2016, MINE IS A 2015, BUT SAME ISSUE AND SAME LOCATION OF THE LEAK. HTTPS://WWW.YOUTUBE.COM/WATCH?V=ZLGGYDHFZCC

2/7/2019

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN GTI. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED MOLD FORMING IN THE REAR DRIVER SIDE SEAT. THE CONTACT WAS INFORMED BY AND UNKNOWN DEALER THAT WATER FROM THE WINDOW LINING DRAINED ONTO THE SEAT AND CAUSED THE MOLD BUILD UP. WATER ALSO ENTER THE VEHICLE AT THE SEAL ON THE BOTTOM OF THE REAR WINDOW AND ALSO THROUGH THE SPEAKER. THE VEHICLE WAS TAKEN TO CHERRY HILL VOLKSWAGEN LOCATED AT 2261 NJ-70, CHERRY HILL, NJ 08002 WHERE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE APPROXIMATE FAILURE WAS 50,000.

2/24/2020

ERROR. SERVICE VEHICLE. ONLY LEAVE VEHICLE IN P POSITION

1/14/2022

The emergency parking hand brake won't engage until after around an average of 5 attempts. The hand brake button and spring behind it is also loose and pops off. I'm unable to drive with it on, or else it can pop off and fall to the floor. This causes issues as now I'm unable to use the emergency hand brake in an event of an emergency, which is what the purpose of the emergency hand brake is for.

5/27/2022