2019 Volkswagen e-Golf Owner Complaints
Complaint Summary
The 2019 Volkswagen e-Golf has 7 reported complaints.
- Top issues involve electrical system and fuel/propulsion system.
Reliability Score
Reliability Score
Based on 7 complaints
Most Frequent Issues
ELECTRICAL SYSTEM
1 14.3%
FUEL/PROPULSION SYSTEM
1 14.3%
UNKNOWN OR OTHER
1 14.3%
SEAT BELTS
1 14.3%
POWER TRAIN
1 14.3%
Quick Insights
The top category is ELECTRICAL SYSTEM, accounting for 14.3% of all complaints.
Owners have reported issues across 7 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
Subscribe to Recall Alerts
Get notified when a new recall or important ownership update lands for the 2019 Volkswagen e-Golf.
Free alerts based on U.S. recall data. Unsubscribe anytime.
What owners keep reporting on the 2019 Volkswagen e-Golf
The 2019 Volkswagen e-Golf has 7 owner complaints in this dataset. ELECTRICAL SYSTEM is the most common complaint category, representing about 14% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2019 Volkswagen e-Golf are ELECTRICAL SYSTEM (1), FUEL/PROPULSION SYSTEM (1), UNKNOWN OR OTHER (1).
Are these complaints a serious red flag?
Potentially. 4 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2019 Volkswagen e-Golf?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 7 of 7 systems
ELECTRICAL SYSTEM
1 Report14% of totalPreviewing the first 1 complaint summaries.
THE CAR WAS LAST DRIVEN 9/16/2020 AROUND 5:30PM. IT HAD APPROXIMATELY 90 MILES LEFT AS AN ESTIMATED BATTERY CHARGE. IT WAS PARKED IN MY DRIVEWAY. ON 9/17 3:20PM OR SO I WALKED OUT OF MY HOUSE AND SMELLED SOMETHING BURNING. I OPENED THE CAR DOOR AND HEARD AN ALERT AND THE DISPLAY SAID ELECTRICAL SYSTEM ERROR. I TRIED TURNING THE CAR ON AND OFF A FEW TIMES, NOTICED A LIGHT SMELL INSIDE THE CAR. I CONTINUED TO GET THE ELECTRICAL ERROR MESSAGE. I CALLED FOR VW ROADSIDE ASSISTANCE, TOOK THE CAR SEATS OUT, AND WHILE WAITING TO BE CONNECTED TO ROADSIDE ASSISTANCE I HEARD A SMALL POP SOUND AND A LITTLE SMOKE COME FROM THE HOOD AREA. MY HUSBAND CALLED 9-1-1. WITHIN ABOUT 5 MINUTES, WE HEARD MORE POPPING, SAW MORE SMOKE, AND THEN SAW FLAMES COMING FROM BENEATH THE CAR. A FIRE ENGINE ARRIVED AND WORKED ON PUTTING OUT THE FIRE. THE BATTERY HEATED/SMOKED/FLARED UP FOR ABOUT 3 HOURS UNTIL IT WAS DEEMED SAFELY OUT, AND FIREFIGHTERS LEFT. AS OF NOW, 3:30PM ON 9/18/2020, THERE ARE STILL FLARE UPS ON THE BATTERY AND IT IS UNDER THE SUPERVISION OF THE FIRE DEPARTMENT. PLEASE HELP WITH THIS INVESTIGATION AS QUICKLY AS POSSIBLE. THIS CAR IS EXTREMELY DANGEROUS.
9/18/2020
FUEL/PROPULSION SYSTEM
1 Report14% of totalPreviewing the first 1 complaint summaries.
Car would not start and gave a "Error: Electrical system. Stop!" Warning in the dash. Volkswagen tells me it needs a battery replacement.
7/11/2023
UNKNOWN OR OTHER
1 Report14% of totalPreviewing the first 1 complaint summaries.
The charging pin actuator fails, preventing the vehicle from charging. This was confirmed by the dealer. I had brought the vehicle in multiple times before for the same symptoms.
2/28/2024
SEAT BELTS
1 Report14% of totalPreviewing the first 1 complaint summaries.
we bought this car certified pre-owned from a dealership last spring. The drivers seatbelt seems to latch but when you pull on it you discover it is not. So it gives the illusion of being latched when it is now, which obviously is very dangerous
1/29/2025
POWER TRAIN
1 Report14% of totalPreviewing the first 1 complaint summaries.
I am the owner of a 2019 Volkswagen e-Golf with only 52,000 miles. Recently, an abnormal noise appeared coming from the gearbox during energy regenerative braking. I looked up online and found it's a common problem in Volkswagen e-Golf model. https://www.myvwegolf.com/threads/egolf-scraping-sound-when-driving-in-neutral-coasting-or-regen-braking.16708/ The issue was diagnosed as an internal failure in the motor/gearbox assembly, requiring a complete replacement of the unit. I can't imagine if the part die during driving on highway.
10/21/2025
SERVICE BRAKES
1 Report14% of totalPreviewing the first 1 complaint summaries.
I am the owner of a 2019 Volkswagen e-Golf with only 52,000 miles. Recently, an abnormal noise appeared coming from the gearbox during energy regenerative braking. I looked up online and found it's a common problem in Volkswagen e-Golf model. https://www.myvwegolf.com/threads/egolf-scraping-sound-when-driving-in-neutral-coasting-or-regen-braking.16708/ The issue was diagnosed as an internal failure in the motor/gearbox assembly, requiring a complete replacement of the unit. I can't imagine if the part die during driving on highway.
10/21/2025
ENGINE
1 Report14% of totalPreviewing the first 1 complaint summaries.
I am the owner of a 2019 Volkswagen e-Golf with only 52,000 miles. Recently, an abnormal noise appeared coming from the gearbox during energy regenerative braking. I looked up online and found it's a common problem in Volkswagen e-Golf model. https://www.myvwegolf.com/threads/egolf-scraping-sound-when-driving-in-neutral-coasting-or-regen-braking.16708/ The issue was diagnosed as an internal failure in the motor/gearbox assembly, requiring a complete replacement of the unit. I can't imagine if the part die during driving on highway.
10/21/2025
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2019 Volkswagen e-Golf?
Are complaints about the 2019 Volkswagen e-Golf a serious warning sign?
How should buyers use complaint data for the 2019 Volkswagen e-Golf?
Are complaints about the 2019 Volkswagen e-Golf severe?
Complaint list entries are sourced from owner-submitted NHTSA ODI records.
Volkswagen e-Golf: How should complaint data influence buying decisions?
Carfocal links complaint data directly to recall and maintenance routes for the same model year.
- Complaint entries
- 7
- Top-topic view
- 5 grouped topics shown
- Primary source
- NHTSA ODI owner complaint records
We may earn a commission via links on this page.