2022 Toyota Highlander Owner Complaints

When coming to a stop, intermittently the brakes feel like they disengage for a moment before kicking back in and lunging me forward. The first time it happened I thought my foot has slipped off the brake pedal. When I happened again, I knew something was wrong and started noting when it happens and the driving conditions. I have taken it in the dealer 4 times now, have opened a ticket with Toyota and have been told since they can’t reproduce the problem there isn’t much they can do to fix it. The service manager did advise that a scan of my car revealed my ABS/skid kicked in at one of the times I noted, but that was it. This malfunction is typically at low speeds and when apply the brake on a curve. There is no reason the abs to kick as as this doesn’t occur when slamming on brakes, but normal braking. No warning lights have been noted on my car and confirmed by the dealership. I believe this could be a problem either causing a rear-ended or possibly a pedestrian crossing in the right conditions. The sensation is very unnerving and since it’s intermittent, I believe something is not right. I have also found an online forum with multiple users reporting the same problem. https://www.toyotanation.com/threads/2021-highlander-hybrid-platinum-not-braking-properly.1694783/page-5#post-14619325

4/11/2022

WHEN PARKED FOR 15 TO 20 MINUTES WITH THE ENGINE RUNNING THEN MOVING FORWARD THE BRAKES DO NOT WORK. ACCORDING TO SAN MARCOS TOYOTA THIS IS NORMAL. SPEED OD VECHILE IS LESS THAN 5 MILES PER HOUR NO BRAKES AND THIS CAUSED A VERY MINOR REAR END COLLUISN. ACCORDING TO SERVICE THE BRAKE BOOSTER SHUTS 0FF.

6/7/2022

When driving down interstate, ticking came from above followed by a loud bang. Moon roof busted out and glass shattered out while on interstate.

11/24/2021

We were driving and heard a loud boom. After the initial shock we saw that the moonroof had shattered.

3/19/2022

When I'm cruising about 35 mph, let off the gas and decelerate, then give a slight bit of gas, I feel a "bump" in the drive train. It's more like slop in the transmission....sounds like a metal To metal noise...this happens after car is driving more then 30 min or 45 min.

9/24/2022

Highlander with approximately 650 miles on it had a transmission failure while on interstate 69 north of Evansville Indiana. The car seemed to shift into passing gear a few times while the cruise was set and we bumped it off cruise and coasted to a stop . The car would not move after we stopped . There was transmission fluid all over the drivers side and rear of the car and a puddle under it . We called Toyota roadside assistance and had the car towed to the nearest dealer .

9/27/2022

When cruising on a highway at around 70MPH my driver side mirror started shaking. The visibility through that mirror is getting worse. The left side mirror is fine no issue with vibration.

6/5/2022

The contact owns a 2022 Toyota Highlander. The contact stated while driving approximately 70 MPH, there was a whistling sound coming from the vehicle. The contact stated that suddenly the bumper detached from the passenger’s side of the vehicle. The contact stated that the front valance panel attached to the bumper and attached to the fender had detached from the vehicle. The contact stated that the fender was also detached and dragged underneath the vehicle. The contact pulled over and placed the parts in the trunk of the vehicle. The vehicle was taken to the dealer but not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage 15,000.

8/26/2022

1. The SRS airbag malfunction alert message has been displayed for more than a month. The vehicle was brought to the Toyota dealer where it was purchased for being diagnosed and repaired TWICE, but the problem still exists now. [The alert message is always displayed and keeps the driver from seeing any other information on the instrument panel. This is annoying and very dangerous.] 2. The engine sometimes automatically turned off while the vehicle stopped and was waiting for green lights at intersections or yielding to other vehicles at stop signs. The driver had to start the engine again before continuing driving. The vehicle was also brought to the dealer where it was purchase for repair, but the technicians were unable to find the problem.

7/11/2022

The airbag malfunction alert message has been displayed for more than two months. The vehicle was taken to Toyota of Newnan (GA) dealership four times for repair; they kept my vehicle for an entire week at their facility the latest time (fourth). The problem still exists! It seems they have not taken this problem seriously because they have not called me regarding the problem. I called them so many times ... I need help from the your office because I have to use this vehicle for my three kids to go to and from schools every day. Please please please help me! Thank you.

8/8/2022

The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

1/2/2024

The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 65 MPH, the vehicle vibrated, and the contact heard an abnormal sound coming from underneath the front end of the vehicle. The contact had driven over a bump or an object on the roadway. The contact looked in her rear-view mirror and saw a plastic object on the road behind the vehicle. The contact later observed that the lower portion of the front bumper had detached from the vehicle. The contact took the vehicle to a dealer who advised her that the damage was from an accident and to contact her insurance provider. The vehicle was not repaired. The contact stated that she related the failure to NHTSA Campaign Number: 23V720000 (Structure). The manufacturer was not informed of the failure. The failure mileage was 9,206. VIN tool confirms parts not available.

1/18/2024

1. The SRS airbag malfunction alert message has been displayed for more than a month. The vehicle was brought to the Toyota dealer where it was purchased for being diagnosed and repaired TWICE, but the problem still exists now. [The alert message is always displayed and keeps the driver from seeing any other information on the instrument panel. This is annoying and very dangerous.] 2. The engine sometimes automatically turned off while the vehicle stopped and was waiting for green lights at intersections or yielding to other vehicles at stop signs. The driver had to start the engine again before continuing driving. The vehicle was also brought to the dealer where it was purchase for repair, but the technicians were unable to find the problem.

7/11/2022

The airbag malfunction alert message has been displayed for more than two months. The vehicle was taken to Toyota of Newnan (GA) dealership four times for repair; they kept my vehicle for an entire week at their facility the latest time (fourth). The problem still exists! It seems they have not taken this problem seriously because they have not called me regarding the problem. I called them so many times ... I need help from the your office because I have to use this vehicle for my three kids to go to and from schools every day. Please please please help me! Thank you.

8/8/2022

The contact owns a 2022 Toyota Highlander. The contact stated while driving 35-40 MPH and attempting to accelerate to enter the highway, the accelerator pedal was depressed; however, the vehicle responded sluggishly. The vehicle emitted abnormal sounds as though the transmission was in neutral. The contact depressed the accelerator pedal all the way to the floorboard and the vehicle responded as intended. There were no warning lights illuminated. The contact was able to continue driving. Additionally, the contact stated that while driving 40 MPH, the brake pedal was depressed but hesitated to respond, causing 20 feet stopping distance delay. The contact stated that the failure mainly occurred in wet conditions, snowy conditions while driving approximately 60 MPH. The vehicle was taken to the dealer and test driven. The dealer informed the contact that though the vehicle was sluggish, it was not concerning. However, the failure reoccurred increasingly. The vehicle was taken to the dealer for a second and third time. The dealer test drove the vehicle and informed the contact that they could not duplicate the failure. Additionally, the contact stated that there was a strong burning wire coating smell coming from grill radiator while driving approximately 60 MPH. The contact stated that there was a metallic rotating sound coming from the air conditioning vent while using the heat. The contact stated that the sound persisted after turning off the vehicle. The contact also stated that there was an abnormal sound coming from the rear passenger’s side subframe while reversing. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a call back. The failure mileage was approximately 1,800.

6/21/2022

While having the eco system on, with the active system present by firmly pressing the brake hard at a stoplight, the light turned green. while taking my foot off the brake and the engine turning back on, attempting to accelerate the transmission would not allow me to get through the intersection turning left. I pulled to the far left/slow lane to stay out of other traffic. The vehicle would not allow me to go past 40mph, and the rpm’s would rev between 2000-3000 at low speeds between 10-25 mph. I had my 1 1/2 year old with me in his car seat, and it would have been tragic should this happen on the freeway and this kind of situation happened. Attempting to take it to the dealership, the truck even had trouble going over some railroad tracks with a small mound present. The dealership checked out the vehicle and called it operator error, after inspecting the reported malfunctions and finding nothing. This will not be operator error when someone is seriously injured, or if it happens to be one of their family members driving a similar vehicle.

10/10/2022

While driving on the highway the entire dashboard warning system came on all the ADAS and messages saying braking failure to loss of control. This vehicle is not even three months old and is a platinum AWD vehicle fully loaded version. Toyota Dealership never mentions or stated this vehicle had any issues, even today they seem not to know what caused the vehicle to underperform. This is dangerous and this vehicle going at 65 MPH and unable to stop is a real danger to the occupants and others. They say its safe to drive, I disagree for the safety of all indivduals on the roadways.

11/11/2022

My mother was killed on 5/27/22 by her brand new 2022 Highlander Platnum with about 2000 miles on it. There wasn’t anyone inside her car at the time of her wrongful death. No person’s car should kill it’s owner in her own driveway at anytime especially when the car was empty. The Police report has not been completed by the local Police department yet. The day before the accident she took her car to her dealership Hansel Toyota Petaluma at 9am where she bought her car only a few weeks earlier bc her front bumper had fallen off on the freeway to ask them to put her bumper back on but Hansel Toyota of Petaluma refused her reasonable request. What they told my parents was to go file a claim with her auto insurance carrier. So they did. The next day my mother was run over and killed by her own car. Why did Hansel Toyota refuse to fix my mother’s front bumper that day? Isn’t that their job? Isn’t that their legal responsibility? Doesn’t the front bumper affect the safety the vehicle? So why did Hansel Toyota of Petaluma refuse service when the car’s warranty was in effect? We feel my mother was wrongly killed by a machine that malfunctioned. Her front bumper was dragging on the ground for a few miles on the freeway when it abruptly fell off and hence exposed a metal part of the car. This unfortunate event should never have happened. Our mother would still be alive today had it not been for other peoples irresponsible behavior. We believe the missing bumper played a role in her death. We also believe her car malfunctioned that led to her wrongful death.

1/2/2023

The vehicle is advertised with a 17.9 gallon fuel tank. But I can only get about 14 gallons in the tank. Gauge reads full but my distance to empty is only showing 286 miles. It should read closer to 400.

2/13/2022

Car does not fill to stated 17.1 gallon capacity. Most it will fill is between 12 to 13 gallons causing the vehicle to prematurely run out of gas.

2/20/2022

On the driver side windshield, there is an inside crack/defect that keeps spreading causing glare while driving. The Toyota dealer has been notified and they are working on paperwork to fix it. It appears to be in between the glass windshield. Pictures cannot show because of the glare from the reflection.

6/20/2022

I'm reporting this problem as follows. Drivers side mirror (glass) at speed exceeding 20 miles an hour vibrates causing issues with me seeing traffic coming up beside me on the drivers side. This problem with vibration only gets worse at highway speeds. This is a known problem to Toyota. When I took my new Toyota to the dealership I was told that both the dealership and Toyota were aware of the problem with the mirror but could do nothing to correct the issue. My conversation was with Clyde Sanders Service Manager at Riverside Toyota. I was told this issue goes back about two years starting with the 2020 year model. There are numerous post on Toyotas forum talking of this issue. This is not a one off issue but is tied to ALL Toyota Highlanders. I'm reporting this issue because I believe it is a safety issue that needs to be corrected.

8/17/2022

The contact owns a 2022 Toyota Highlander. The contact stated that while her partner was reversing out of a driveway, the vehicle independently surged backward up a hill as her partner applied the brake pedal. Her partner was able to place the vehicle into drive which sent the vehicle forward. The vehicle hit a tree which stopped the acceleration. The contact heard screaming from inside her home and called 911 for assistance. The air bags did not deploy. Her partner was taken to the hospital for an examination and suffered no injuries. A police report was not filed. No property damage was reported. The dealer and the manufacturer were both notified about the failure, the vehicle was towed to the dealer for an impending investigation. The vehicle had yet to be repaired. The failure mileage was unknown.

7/26/2022

While driving at a constant speed of approximately 45 mph the vehicle suddenly skidded sideways and launched to the right, causing us to nearly hit a guardrail. I dropped speed to 30 mph and this continued to occur at random for the next 10 miles until destination was reached. Road conditions were patchy snow up to fully covered in snow. Other vehicles passed at 50+ mph with no issues. No warning lights/messages or traction control light turned on. Today the same issue occurred while driving 15mph that caused the vehicle to almost run into a parked car. This has occurred at random over the past two days. All instances occurred while driving at a constant speed, no brakes were being applied and while driving in a straight line. This isn’t the first time the vehicle has been driven in these road conditions but first time problem has occurred. This is a safety hazard for my wife and child due to the fact the driver looses control at random and vehicle veers off to the side. Putting them at risk of impacting objects near the road or veering into oncoming traffic, putting other drivers at risk. Car was brought to the Toyota dealer 11/14. They plugged it into their computer and no codes were active. No open recalls either. I went for a drive , was given 5 minutes of their time, with the shop manager and the problem didn’t present itself. They said there was nothing else they could do. There was a recall on the VSC, vehicle stability control, but that was fixed on this vehicle in July 2022. Vehicle acts like a sensor or module isn’t calibrated correctly and causes either/or braking and acceleration to be applied in a manor that will result in a crash. Vehicle is not safe to drive.

11/14/2022

When I drive at night time, the opposite driver complains on low beams that looks like high beams. They are too bright.

12/3/2022

At night, drivers frequently flash their bright lights at my vehicle, "complaining that my high beams are on." Sometimes, they turn on their brights at me and leave them on until our vehicles pass. My high beams are NOT on. This is a safety hazard from my vehicle if the low beams are adjusted too high, an increased hazard when the driver of the approaching vehicle flashes their lights at me, and an even more serious issue when they leave their lights on. This is a constant problem that has existed from the moment I drove the NEW vehicle off the dealer's lot. The dealer refuses to adjust the headlights under warranty repair. If a vehicle is improperly assembled from the factory, that should be corrected under warranty repair.

2/19/2024

The Toyota highlander was advertised as a family vehicle that safely fits 7 passengers with the captain chairs. We purchased a brand new 2022 Toyota Highlander for our family of 5. However, you cannot safely install a booster car seat in the third flow as advertised in ANY position. In every position of the third row the booster car seat covers the buckle not allowing you to secure the seat belt/booster seat. The car manual show on page 58-59 to install the booster seat on the passenger side of the third row but there is not enough space. The second picture shows a car seat in the middle using an anchor bracket that does not work for a booster seat and thus would also obsure other seat buckles thus not allowing the two other seats to be used. Toyota told us to bring the vehicle to a fire station to have the car seats installed. The fire station told us to contact to 1-866-SEAT-CHECK or www.seatcheck.org to schedule an inspection and when we called them they said they do not inspect Toyota vehicles. The dealership also suggested to us to purchase a seat belt extender. The manual also states on page 59 not to use a seat belt extender as this could cause serious injury or death. The third row does not have latches and only offers an achor in the middle seat of the back row not suitable for a booster car seat. I do not want any other family to go through what we have experienced and this is a matter of child safety.

1/23/2022

The left rear seat on my 2022 Highlander doesn't stay locked in the first 3 detents. you think it is locked but when you lean back in the seat it slides through the next couple of detents. Toyota mechanic said he couldn't find anything wrong with the seat. I see this as a problem when using child safety seats. Parent's could think the seat is safely locked in position until they get rear ended and the seat slips through the next couple positions.

7/25/2022

The contact owns a 2022 Toyota Highlander. The contact stated while driving approximately 70 MPH, there was a whistling sound coming from the vehicle. The contact stated that suddenly the bumper detached from the passenger’s side of the vehicle. The contact stated that the front valance panel attached to the bumper and attached to the fender had detached from the vehicle. The contact stated that the fender was also detached and dragged underneath the vehicle. The contact pulled over and placed the parts in the trunk of the vehicle. The vehicle was taken to the dealer but not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage 15,000.

8/26/2022

See attached document for complaint

3/8/2024

The Toyota highlander was advertised as a family vehicle that safely fits 7 passengers with the captain chairs. We purchased a brand new 2022 Toyota Highlander for our family of 5. However, you cannot safely install a booster car seat in the third flow as advertised in ANY position. In every position of the third row the booster car seat covers the buckle not allowing you to secure the seat belt/booster seat. The car manual show on page 58-59 to install the booster seat on the passenger side of the third row but there is not enough space. The second picture shows a car seat in the middle using an anchor bracket that does not work for a booster seat and thus would also obsure other seat buckles thus not allowing the two other seats to be used. Toyota told us to bring the vehicle to a fire station to have the car seats installed. The fire station told us to contact to 1-866-SEAT-CHECK or www.seatcheck.org to schedule an inspection and when we called them they said they do not inspect Toyota vehicles. The dealership also suggested to us to purchase a seat belt extender. The manual also states on page 59 not to use a seat belt extender as this could cause serious injury or death. The third row does not have latches and only offers an achor in the middle seat of the back row not suitable for a booster car seat. I do not want any other family to go through what we have experienced and this is a matter of child safety.

1/23/2022

The 2022 Toyota Hybrid Highlander is advertised as a family vehicle that safely fits 7 passengers with the captain chairs. We purchased a brand new 2022 Toyota Highlander Hybrid for our family of 5. However, you cannot safely install a booster car seat in the third row as advertised in any position. In every position of the third row the booster car seat covers the buckle not allowing you to secure the seat belt/booster seat. The car manual show on page 58-59 to install the booster seat on the passenger side of the third row but there is not enough space. The second picture shows a car seat in the middle using an anchor bracket that does not work for a booster seat and thus would also obsure other seat buckles thus not allowing the two other seats to be used. The seatbelts are deep in the seat and cannot be brought up to be safely buckled. Now 2 of the 3 seatbelts in the back stopped working. I’ve been upset about not being able to properly use the seatbelts since I purchased the vehicle. I had to buy a device you put around the buckle in order to lift it a little so that my children can buckle their seatbelts. This is a huge safety concern. The third row seat is useless.

8/16/2022

My mother was killed on 5/27/22 by her brand new 2022 Highlander Platnum with about 2000 miles on it. There wasn’t anyone inside her car at the time of her wrongful death. No person’s car should kill it’s owner in her own driveway at anytime especially when the car was empty. The Police report has not been completed by the local Police department yet. The day before the accident she took her car to her dealership Hansel Toyota Petaluma at 9am where she bought her car only a few weeks earlier bc her front bumper had fallen off on the freeway to ask them to put her bumper back on but Hansel Toyota of Petaluma refused her reasonable request. What they told my parents was to go file a claim with her auto insurance carrier. So they did. The next day my mother was run over and killed by her own car. Why did Hansel Toyota refuse to fix my mother’s front bumper that day? Isn’t that their job? Isn’t that their legal responsibility? Doesn’t the front bumper affect the safety the vehicle? So why did Hansel Toyota of Petaluma refuse service when the car’s warranty was in effect? We feel my mother was wrongly killed by a machine that malfunctioned. Her front bumper was dragging on the ground for a few miles on the freeway when it abruptly fell off and hence exposed a metal part of the car. This unfortunate event should never have happened. Our mother would still be alive today had it not been for other peoples irresponsible behavior. We believe the missing bumper played a role in her death. We also believe her car malfunctioned that led to her wrongful death.

1/2/2023

On June 26 2023 the vehicle didn't stop automatically when another car was in view in the intersection, the automatic breaking system didn't work and the air bags didn't deploy,

6/29/2023

The contact owns a 2020 Toyota Highlander. The contact received a notification for NHTSA Campaign Number: 22T021000 (Tires). The Toyota dealer was initially notified of the failure and referred her to the Bridgestone manufacturer for assistance. The tire manufacturer referred her to a Bridgestone service center; however, she was informed that the tire needed for repair was on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.

1/31/2023

The contact owns a 2022 Toyota Highlander equipped with Continental Tires, Tire Line: Alenza Sport A/S, Tire Size: 235/55/R20, DOT Number: 1W28AALA12522. The contact received notification of NHTSA Campaign Number: 22T021000 (Tires) however, the part to do the recall repair was not available. Several unknown dealers were contacted and confirmed that the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact was advised to take the vehicle to a third-party service center. The contact had not experienced a failure. Parts distribution disconnect.

6/2/2023

Drivers side mirror vibrates during car operation and limits visibility. This is extremely hazardous during lane changes on multiple lane roads. I have reached out to Toyota multiple times about a resolution but their continued response is that they are aware of the issue but do not seem to be concerned.

1/2/2025

The part that failed is the driver side mirror cover. It has never been struck by anything and just flew off the side of the car while driving on the highway. This part flying off the car could cause an accident if striking a motorist, motorcycle, pedestrian. I do not have the part that flew off because I can't go back and pick it up off the highway. This just happened today. I have called a body shop to order a new part. The plastic part can only be replaced by purchasing the whole $1500 side mirror assembly. There was no sign that it was going fly off the car as there has never been struck by anything. it was in perfect shape just as the rest of the car.

8/29/2025

When braking, and going down a slight grade, and when there is a slight bump in the road, the brakes seem to cut out for a second or surge. This will only last for a second and then the brakes will engage again. This could cause an accident if the car in front of me stops suddenly. On the lane departure warning, if an on ramp is merging into lanes (truck by passenger lanes on I-5 in Portland), the lane departure gets confused by the merging lane markings and alters the steering. This could cause a crash

7/5/2022

The system designed to prevent lane departure has a particular issue with the dashed road markings that denote the entrance to tapered deceleration lanes or right-hand exit ramps on Oregon freeways. I have not noticed an issue when similar markings are on the driver's side. In particular, the in section 360, figure 360-A of the ODOT Traffic Line Manual (https://www.oregon.gov/odot/Engineering/Documents_TrafficStandards/Traffic-Line-Manual.pdf) the line marked "WD" is consistently able to fool the lane departure system and allow the vehicle to drift or steer toward the "Physical Gore Point" as shown in the figure. On November 11th, 2022, I very briefly took my hands off the steering wheel to unscrew the cap on my water bottle while lane centering was activated on the lane departure avoidance system and the vehicle steered to the right without warning while passing an exit lane having the "WD" markings. This nearly resulted in my Highlander leaving the road at freeway speeds. Now, I understand this is not responsible behavior on my part, but these things occur, and it may result in accident or death in the future if it hasn't already. The system is otherwise quite reliable. However, I was previously aware of the issue as it has happened for as long as I've owned the vehicle. This is the first time it nearly caused an incident because I normally do not remove my hands from the steering wheel completely and can correct the steering manually. No warning lamps or messages were observed, but the lane departure warning may have sounded after passing the "WD" markings. The issue has not been reproduced by any service center on my vehicle, nor has it been inspected by another party. On carcomplaints.com another Oregon resident mentioned a similar issue as an additional note about an unrelated braking issue: https://www.carcomplaints.com/Toyota/Highlander/2022/brakes/service_brakes.shtml I would be willing to make the vehicle available for testing/inspection.

1/2/2023

When the child is buckled in and the straps are all tight, they can be pulled loose without using the release button at the bottom. This is incredibly unsafe and would make this car seat useless if we were to be in a car accident. My car seat has not been inspected but the manufacturer has been notified.

7/14/2022

Inside ped cheep off and child hurt arm not safe we have this car seat for less than few months

8/8/2022

The contact owns a 2022 Toyota Highlander. The contact stated that while driving approximately 25 MPH, an acorn fell from a tree impacting the front glass windshield causing the glass windshield to become cracked. The manufacturer and local dealer were notified of the incident but no assistance was offered. The failure mileage was 10,000.

8/10/2022

The contact owns a 2022 Toyota Highlander. The contact stated that there was an obscuring and milky pattern on the windshield while driving under certain weather conditions; significantly reducing the visibility of the roadway while driving. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 3,000.

1/9/2024

The system designed to prevent lane departure has a particular issue with the dashed road markings that denote the entrance to tapered deceleration lanes or right-hand exit ramps on Oregon freeways. I have not noticed an issue when similar markings are on the driver's side. In particular, the in section 360, figure 360-A of the ODOT Traffic Line Manual (https://www.oregon.gov/odot/Engineering/Documents_TrafficStandards/Traffic-Line-Manual.pdf) the line marked "WD" is consistently able to fool the lane departure system and allow the vehicle to drift or steer toward the "Physical Gore Point" as shown in the figure. On November 11th, 2022, I very briefly took my hands off the steering wheel to unscrew the cap on my water bottle while lane centering was activated on the lane departure avoidance system and the vehicle steered to the right without warning while passing an exit lane having the "WD" markings. This nearly resulted in my Highlander leaving the road at freeway speeds. Now, I understand this is not responsible behavior on my part, but these things occur, and it may result in accident or death in the future if it hasn't already. The system is otherwise quite reliable. However, I was previously aware of the issue as it has happened for as long as I've owned the vehicle. This is the first time it nearly caused an incident because I normally do not remove my hands from the steering wheel completely and can correct the steering manually. No warning lamps or messages were observed, but the lane departure warning may have sounded after passing the "WD" markings. The issue has not been reproduced by any service center on my vehicle, nor has it been inspected by another party. On carcomplaints.com another Oregon resident mentioned a similar issue as an additional note about an unrelated braking issue: https://www.carcomplaints.com/Toyota/Highlander/2022/brakes/service_brakes.shtml I would be willing to make the vehicle available for testing/inspection.

1/2/2023

No

9/4/2023

No

9/4/2023

See attached document for complaint.

10/29/2025

Two weeks ago, I had my 2022 Toyota Highlander serviced at Romano Toyota for my state inspection and regular maintenance. The dealership passed the inspection and did not mention any problems with my vehicle. However, just two days after the maintenance, the check engine light came on unexpectedly. The vehicle began to hesitate and shift roughly, with noticeable jerking during acceleration and delayed gear engagement. This created a safety hazard, especially when merging into traffic or crossing intersections, because the SUV would not respond quickly when pressing the accelerator. A diagnostic scan revealed transmission-related trouble codes (P2714 – Pressure Control Solenoid D, and/or P2757 – Torque Converter Clutch Pressure Control Solenoid Performance). I returned to the dealer, and they confirmed the issue but could not provide an immediate fix due to parts availability. They advised continuing to drive, which I feel is unsafe. The symptoms persist, and the transmission sometimes feels like it is slipping, which could result in loss of power in high-speed situations. This issue appears similar to other UA80 8-speed automatic transmission problems reported by Toyota owners from 2017–2022. Publicly available NHTSA records show over 200 similar complaints involving hesitation, rough shifting, and transmission failure. These reports suggest a potential widespread defect that may affect vehicle safety. Given the safety risk of delayed acceleration and possible transmission failure, I believe this defect needs investigation and corrective action.

8/4/2025

When starting up the vehicle, the headlight system malfunctioned light came on and a pre-collision system light came on. After shutting it off and restarting the vehicle. The lights were off.

11/24/2025

The contact owns a 2022 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the sunroof glass exploded unexpectedly. There was no impact on the sunroof that could have caused it to shatter. The contact and her daughter did not sustain any injuries. The dealer was made aware of the failure and scheduled an upcoming appointment for inspection. The vehicle was repaired and was covered under warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,050.

3/17/2022

The contact owns a 2022 Toyota Highlander. The contact stated while driving 35-40 MPH and attempting to accelerate to enter the highway, the accelerator pedal was depressed; however, the vehicle responded sluggishly. The vehicle emitted abnormal sounds as though the transmission was in neutral. The contact depressed the accelerator pedal all the way to the floorboard and the vehicle responded as intended. There were no warning lights illuminated. The contact was able to continue driving. Additionally, the contact stated that while driving 40 MPH, the brake pedal was depressed but hesitated to respond, causing 20 feet stopping distance delay. The contact stated that the failure mainly occurred in wet conditions, snowy conditions while driving approximately 60 MPH. The vehicle was taken to the dealer and test driven. The dealer informed the contact that though the vehicle was sluggish, it was not concerning. However, the failure reoccurred increasingly. The vehicle was taken to the dealer for a second and third time. The dealer test drove the vehicle and informed the contact that they could not duplicate the failure. Additionally, the contact stated that there was a strong burning wire coating smell coming from grill radiator while driving approximately 60 MPH. The contact stated that there was a metallic rotating sound coming from the air conditioning vent while using the heat. The contact stated that the sound persisted after turning off the vehicle. The contact also stated that there was an abnormal sound coming from the rear passenger’s side subframe while reversing. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a call back. The failure mileage was approximately 1,800.

6/21/2022

Inside ped cheep off and child hurt arm not safe we have this car seat for less than few months

8/8/2022

I was traveling at highway speed with five passengers, luggage, and bike rack with five bicycles and without warning the driver's side rear tire sidewall completely blew out. The vehicle fishtailed but I was able to move over to the right emergency lane to change the tire. We did not hit any debris. This was a Bridgestone Alenza A/S Sport 235/65R18 tire that was original equipment with my 2022 Toyota Highlander Hybrid SUV. The tires were inflated to 38 lbs. I called Bridgestone and they told me to take the tire to a Bridgestone dealer in Charlotte, NC. They replaced the tire at no charge. I left the failed tire with them but took photos.

11/2/2022

While driving on the highway the entire dashboard warning system came on all the ADAS and messages saying braking failure to loss of control. This vehicle is not even three months old and is a platinum AWD vehicle fully loaded version. Toyota Dealership never mentions or stated this vehicle had any issues, even today they seem not to know what caused the vehicle to underperform. This is dangerous and this vehicle going at 65 MPH and unable to stop is a real danger to the occupants and others. They say its safe to drive, I disagree for the safety of all indivduals on the roadways.

11/11/2022

The contact owns a 2022 Toyota Highlander. The contact stated while driving 65 MPH, the brake pedal was depressed, causing the vehicle to shudder and the steering wheel was vibrating. The vehicle was taken to the dealer, where it was diagnosed with warped rotors. The contact related the failure to Technical Service Bulletin: 0072-18 (Front Brake), however, the vehicle was not covered under the TSB. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.

2/23/2023

The contact owns a 2022 Toyota Highlander. The contact stated that while the vehicle was parked, the trunk was opened, and the contact was storing items in the trunk space and the trunk lid fell on the contact's back. The contact stated that the failure occurred two or three times. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,732.

2/15/2024

The contact owns a 2022 Toyota Highlander equipped with a Kuat Transfer V2 Bike Rack. The contact stated that while driving approximately 50 MPH, the contact noticed that the bicycle was lowering from the rear windshield. The contact inspected the bike rack attached to the vehicle and noticed that the shorter tray where the second wheel had turned in a vertical direction had caused the bike's wheel to drop. Additionally, the bike rack's second tray did not have any screws to secure the tray in an horizontal position. The contact also noticed that the second tray was significantly shorter than the first tray, resulting in less space for the bike tire to rest appropriately. The contact was unable to secure the second tray after several attempts. The manufacturer was made aware of the failure and provided the contact with a new second tray. No further information was provided. The vehicle mileage was 15,000.

8/6/2024

I was driving around a corner and the driver's door popped open into the ajar position (not fully open, just ajar) and safety alarms went off. Confirmed that the doors were locked at the time this happened.

4/26/2025

The contact owns a 2022 Toyota Highlander. The contact stated that while in reverse(R), the backup camera would intermittently fail to operate as the screen would appear blank. The contact also stated that the warning chime would fail to alert the driver to people or objects in the vicinity of the vehicle while reversing. The dealer was notified of the failure, and the contact was given an estimate for a diagnostic. After negotiating with the dealer, they agreed to reset the vehicle's sensors; however, the failure persisted. The manufacturer was notified of the failure, and the contact was informed that the backup camera was not covered under the warranty. The contact then stated that while backing out of a parking space, the back up system failed to alert her of her proximity to another parked vehicle; as a result, the contact crashed into a parked vehicle. The air bags did not deploy, no injuries were reported, and a police report was not filed. The vehicle was not repaired. The failure mileage was approximately 20,000.

7/21/2025

This type of steering wheel cover on the steering wheel will wear out by 50,000 miles poor engineered

10/6/2025