2014 Toyota FJ Cruiser Owner Complaints

THE VEHICLES FRAME IS CONSIDERABLY RUSTED WHEN TAKING INTO ACCOUNT THE AGE AND USE OF THE VEHICLE, IT HAS LESS THAN 50K AT THE TIME OF SUBMISSION.

10/22/2020

CONDITION IS CONTINUOUS: WHEN VEH. IS IN MOTION OR PARKED WITH MOTOR RUNNING OR MOTOR IS NOT RUNNING.. BACK DOOR OF VEHICLE CANOT BE UNLOCKED WITH A KEY AS SUGGESTED ON PAGE 40 OF OWNERS MANUAL.. OR WHEN USING WIRELESS REMOTE, OR DOOR SWITCH.THIS CONDITION WAS FIRST NOTICED WHEN THE VEHICLE WAS PARKED AND MOTOR NOT RUNNING.. DRIVER AND PASSENGER DOORS DO WORK PROPERLY WITH THE KEY. BOTH SIDE DOORS WORK PROPERLY USING A KEY AS DESCIBED ON PAGE 35 OF THE OWNERS MANUAL., THE GLASS HATCH CANNOT BE OPEND WITH A KET AS SUGGESTED ON PAGE 45 OF THE OWNERS MANUAL, I DO NOT KNOW THE CAUSE OF THIS MALFUNCTION.,THESE CONDITIONS ARE A SAFETY HAZZARD.

11/10/2020

I PURCHASED A NEW FJ CRUISER & PUT 5,039 ON IT & THEN INSTALLED AFTERMARKET WHEELS & TIRES. AFTER 2 WEEKS THE VEHICLE DEVELOPED A SHIMMY IN THE STEERING AT 48 TO 65 M.P.H.. I HAD THE TIRES BALANCED 4 TIMES & THE TIRE SHOP ALSO REPLACED THE WHEELS WITH NO SUCCESS AT ELIMINATING THE SHIMMY. I REINSTALLED THE FACTORY WHEELS & TIRES BUT THE SHIMMY IS STILL PRESENT BUT NOT AS PRONOUNCED. I SEARCHED THE INTERNET FOR INFORMATION & FOUND THAT TOYOTA HAS HAD THIS PROBLEM WITH THEIR FJ CRUISER MODELS FOR YEARS. THEY HAVE CHOSEN NOT TO FIX THE PROBLEM. HOW MANY OF THESES FJ CRUISERS ARE ON OUR HIGHWAYS? *TR

8/20/2014

WHEN THE CAR IS DRIVEN OVER 55MILE PER HOUR THE STEERING WHEEL START TO SHAKE AND TO VIBRATE VIOLENTLY MAKING THE CAR VERY UNSTABLE AND UNSAFE TO DRIVE.TOOK BACK TO THE TOYOTA DEALER BUT THEY WERE UNSUCCESSFUL OF FIXING IT. AFTER MULTIPLE ATTEMPTS BY THE CAR DEALER ,AS OF TODAY THE STEERING WHEEL FLUTTERING AND VIBRATION HASN'T BEEN FIXED. *TR

2/21/2015

I WAS ON A HIGHWAY AT 70 MILES PER HOUR(SPEED LIMIT OF THAT PART OF HIGHWAY). I STARTED TO TRY TO DECELERATE TO EXIT THE HIGHWAY WITH BRAKING, THE BRAKES FAILED TO ENGAGED, DEPRESSED BRAKE HARDER AND THE ABS STARTED TO ENGAGED BRIEFLY THEN STOPPED. I STARTED TO PUMP THE BRAKES AND THEY FINALLY ENGAGED. I ALMOST FLIPPED THE VEHICLE OVER GOING AROUND THE TURN OF THE EXIT( WHICH I HAD ALREADY COMMITTED TO THE TURN) BECAUSE MY SPEED WAS TOO HIGH. IF THE BRAKES DID NOT CATCH AFTER PUMPING THEM, I WOULD HAVE BEEN IN A SERIOUS ACCIDENT. I PROCEEDED TO TAKE THE CAR TO THE DEALER AND APPRAISED THEM OF THE PROBLEM. THE TECHNICIAN STATED THE BRAKING SYSTEM WORKED NORMALLY. NO CODES OF ANY PENDING OR PAST PROBLEMS IN THE COMPUTER DEALING WITH THE SYSTEM. I DO NOT FEEL SAFE AND I AM AFRAID THIS MAY HAPPEN AGAIN AND I WILL NOT BE SO LUCKY NEXT TIME. *TR

8/19/2014

WE HAVE HAD A COMPLETE BRAKE FAILURE IN THE VEHICLE TWO TIMES SINCE WE HAVE OWNED IT. THE FIRST TIME I WAS DRIVING THE VEHICLE IN 15-20 MPH STOP AND GO TRAFFIC. I ATTEMPTED TO BRAKE AND THE PEDAL FELT LIKE A BRICK AND WOULD NOT MOVE. I QUICKLY REMOVED MY FOOT OFF THE PEDAL AND ATTEMPTED TO DEPRESS THE PEDAL AGAIN. IT DID SLOW THE VEHICLE DOWN BUT FELT JITTERY AS THE PEDAL MOVED CLOSER TO THE FLOOR. I DID NOT BRING THE VEHICLE IN FOR ASSESSMENT THAT TIME AS IT DID NOT HAPPEN AGAIN ON THE WAY HOME, THERE WAS NO SERVICE LIGHT ON MY DASHBOARD SIGNALING A MALFUNCTION, AND I GUESS I DOWNPLAYED THE SITUATION IN MY MIND. THE SECOND TIME THE BRAKES FAILED MY HUSBAND WAS DRIVING THE VEHICLE. HE WAS DRIVING APPROXIMATELY 35 MPH GETTING READY TO SLOW DOWN AS A LIGHT UP AHEAD TURNED YELLOW. HE ATTEMPTED TO BRAKE BUT LIKE MY SITUATION, IT WAS LIKE HITTING A BRICK. HE HELD DOWN THE PEDAL AND IT FINALLY DEPRESSED AFTER ABOUT 2 SECONDS, SLOWING THE VEHICLE DOWN. THE VEHICLE WAS BROUGHT INTO THE DEALERSHIP THAT DAY FOR ASSESSMENT. THEY HAVE STATED THEY DID NOT FIND ANY ISSUES WITH THE VEHICLE AND COULD NO DUPLICATE THE MALFUNCTION OF THE BRAKES. I HAVE NOTIFIED TOYOTA AS I WANT TO RETURN THE VEHICLE FOR SAFETY CONCERNS. I DO NOT WANT TO TRADE IN THE VEHICLE AS IT IS UNSAFE TO BE DRIVEN BY ANYONE. AS IT IS, I NEED TO DRIVE THE VEHICLE DAILY TO TAKE MY DAUGHTER TO SCHOOL AND DO NOT FEEL SAFE IN THE VEHICLE. *TR

9/17/2014

PURCHASED VEHICLE DRIVING THE VEHICLE HAD SLIGHT PROBLEM WITH STEERING THEN WE NOTICED THE CAR WAS ON A SLANT. TWO TO THREE INCH DIFFERENCE FROM LEFT BUMPED TO GROUND AND THE RIGHT BUMPER. BROUGHT TO A DEALER TWO TIMES AND STILL AN INCH DIFFERENCE. I THEN MEASURED TWO OTHE FJ CRUISERS IN THEIR LOT AND NOTICED IT IS ON ALL THE FJ'S WE WERE TOLD NOTHING THEY CAN DO THEY CONTACTED HEADQUARTERS AND THEY ARE SORRY. THE CAR IS OFF FROM ONE SIDE TO THE OTHER AND THEY ARE AWARE OF THIS PROBLEM BUT WILL NOT HELP ME AND FIX THE PROBLEM.

6/11/2015

FRAME IS RUSTING REALLY BAD. TOYOTA ALREADY REPLACE THE TRD COIL SPRINGS ON EACH SIDE DUE TO RUST

12/12/2019

KNOWN PROBLEM BY MANUFACTURERS. EXTREME DAMAGE TO WIRING HARNESS AND COMPONENTS WITHIN ENGINE COMPARTMENT BY RODENT. VEHICLE HAS 13,837 MILES ONLY. NEW WIRING STANDARDS REPORTEDLY DRAW RODENTS AND/OR INCREASE AMOUNT OF DAMAGE TO VEHICLE SYSTEMS. VEHICLE WAS PARKED LESS THAN 7 HOURS AND WHEN TURNED IGNITION TO VEHICLE, INSTRUMENT PANEL ILLUMINATED EVERY SAFETY WARNING TO INCLUDE ENGINE LIGHT FLASHING. ENGINE SPUTTERED AND REQUIRED TOW. INSURANCE COMPANY REPORTS HIGH NUMBER OF CLAIMS ESPECIALLY RELATED TO NEWER CARS WITH WIRING. DAMAGE TO WIRING IF DRIVEN COULD CAUSE VEHICLE SYSTEMS TO FAIL, FIRE AND COULD CAUSE GRAVE RISK OF INJURY OR DEATH TO OPERATOR AND PASSENGERS. MANUFACTURER DOES NOT COVER IN WARRANTY NOR PROVIDES PREVENTIVE REMEDY TO ISSUE.

3/3/2016

I BOUGHT MY 2014 FJ CRUISER BRAND NEW WITH 5 MILES ON IT. 6 MONTHS INTO OWNING IT THE DRIVER DOOR LOCKS STOPPED WORKING. THE DEALER REPLACED IT UNDER WARRANTY. ABOUT A YEAR LATER THE PASSENGER LOCKS STOPPED WORKING AND THEY REPLACED THOSE UNDER WARRANTY. ABOUT 1-1/2 YEARS LATER THE DRIVER LOCK (THAT WAS ALREADY REPLACED) STOPPED WORKING AGAIN. I HAD 34,000 MILES ON IT AND THEY TOLD ME THAT IT'S NO LONGER COVERED UNDER WARRANTY. I TOLD THEM THAT THE LOCK THEY REPLACED WENT OUT BUT THE DEALER SAID THE REPLACEMENT WARRANTY IS ONLY GOOD FOR 1 YEAR AFTER THE REPAIR! SHORTLY AFTER THE PASSENGER LOCK WENT OUT AGAIN AS WELL. AND NOW THE BACK DOOR WONT EVEN UNLOCK WITH THE KEY FOB OR EVEN MANUALLY WITH THE KEY. THE DOOR LOCK ACTUATORS ON THE CARS ARE TERRIBLE! I WENT TO THE DEALER AND THE SERVICE MANAGER TOLD ME THEY WERE HAVING A LOT OF ISSUES WITH THE TOYOTA LOCKS AND FOR ME TO KEEP AN EYE OUT FOR A RECALL! IT'S BEEN 3 YEARS NOW THAT I'VE BEEN WITHOUT LOCKS AND NO RECALL! DEALER QUOTED ME $900 TO FIX ONE DOOR! $360 FOR THE PART AND THE REST LABOR. RIDICULOUS ESPECIALLY BECAUSE THEY HAVE ALREADY REPLACED THESE PARTS IN THE PAST UNDER WARRANTY!! WHAT GOOD IS IT TO PAY FOR THE SAME PART THEY ALREADY 'REPLACED' JUST FOR THEM TO GO OUT SO SOON!!!

3/8/2020

TL* THE CONTACT OWNS A 2014 TOYOTA FJ CRUISER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. AN UNKNOWN DEALER WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

6/8/2020

TL* THE CONTACT OWNS A 2014 TOYOTA FJ CRUISER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO CRESTMONT TOYOTA (730 NJ-23, POMPTON PLAINS, NJ 07444) DUE TO AN ABNORMAL FUEL ODOR OF FUEL. TOYOTA OF MANHATTAN (645 11TH AVE, NEW YORK, NY 10036) AND CRESTMONT TOYOTA (730 NJ-23, POMPTON PLAINS, NJ 07444) AND THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT PART WOULD BE AVAILABLE MAY OF 2020. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

6/10/2020

NEW 2014 FJ CRUISER TRAILS TEAMS EDITION WITH BFGOODRICH T/A KO TIRES CAUSE VIBRATION AND STEERING WHEEL SHIMMY. *TR

7/26/2014

ON 7/18/15 AT ABOUT 11:10 AM IN THE NEWLY PAVED PARKING LOT OF THE LOWES, LATHAM, NEW YORK, THE ALLOY RIM OF DRIVER SIDE FRONT WHEEL SPLIT (RIM INTO TWO PIECES) CAUSING THE TIRE TO BLOW OUT AND THE VEHICLE TO GRAZE THE A LIGHT POLE. THE TIRE, WHEEL AND RIM DID NOT HIT ANYTHING PRIOR TO THE RIM FAILURE. THERE WERE NO POTHOLES OR OBSTRUCTIONS IN THE LOT. EVEN IN GRAZING THE LIGHT POLE, THE TIRE DID NOT MAKE CONTACT WITH THE POLE, ONLY THE OUTER FENDER FLARE MADE CONTACT. THIS WAS A SPONTANEOUS FAILURE OF THE RIM. INSURANCE INVESTIGATION CONFIRMS THE RIM FAILURE. TOYOTA DENIES RIM FAILURE. THE RIM AND ALL PARTS REMOVED FROM THE VEHICLE ARE AVAILABLE FOR INSPECTION.

8/20/2015

KNOWN PROBLEM BY MANUFACTURERS. EXTREME DAMAGE TO WIRING HARNESS AND COMPONENTS WITHIN ENGINE COMPARTMENT BY RODENT. VEHICLE HAS 13,837 MILES ONLY. NEW WIRING STANDARDS REPORTEDLY DRAW RODENTS AND/OR INCREASE AMOUNT OF DAMAGE TO VEHICLE SYSTEMS. VEHICLE WAS PARKED LESS THAN 7 HOURS AND WHEN TURNED IGNITION TO VEHICLE, INSTRUMENT PANEL ILLUMINATED EVERY SAFETY WARNING TO INCLUDE ENGINE LIGHT FLASHING. ENGINE SPUTTERED AND REQUIRED TOW. INSURANCE COMPANY REPORTS HIGH NUMBER OF CLAIMS ESPECIALLY RELATED TO NEWER CARS WITH WIRING. DAMAGE TO WIRING IF DRIVEN COULD CAUSE VEHICLE SYSTEMS TO FAIL, FIRE AND COULD CAUSE GRAVE RISK OF INJURY OR DEATH TO OPERATOR AND PASSENGERS. MANUFACTURER DOES NOT COVER IN WARRANTY NOR PROVIDES PREVENTIVE REMEDY TO ISSUE.

3/3/2016

TL* THE CONTACT OWNS A 2014 TOYOTA FJ CRUISER. THE CONTACT STATED THAT WHILE COMING TO A STOP AND PULLING INTO A DRIVE THRU, THE VEHICLE STALLED WHILE THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V120000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

3/5/2020

FRAME IS RUSTING REALLY BAD. TOYOTA ALREADY REPLACE THE TRD COIL SPRINGS ON EACH SIDE DUE TO RUST

12/12/2019

CONDITION IS CONTINUOUS: WHEN VEH. IS IN MOTION OR PARKED WITH MOTOR RUNNING OR MOTOR IS NOT RUNNING.. BACK DOOR OF VEHICLE CANOT BE UNLOCKED WITH A KEY AS SUGGESTED ON PAGE 40 OF OWNERS MANUAL.. OR WHEN USING WIRELESS REMOTE, OR DOOR SWITCH.THIS CONDITION WAS FIRST NOTICED WHEN THE VEHICLE WAS PARKED AND MOTOR NOT RUNNING.. DRIVER AND PASSENGER DOORS DO WORK PROPERLY WITH THE KEY. BOTH SIDE DOORS WORK PROPERLY USING A KEY AS DESCIBED ON PAGE 35 OF THE OWNERS MANUAL., THE GLASS HATCH CANNOT BE OPEND WITH A KET AS SUGGESTED ON PAGE 45 OF THE OWNERS MANUAL, I DO NOT KNOW THE CAUSE OF THIS MALFUNCTION.,THESE CONDITIONS ARE A SAFETY HAZZARD.

11/10/2020

NEW 2014 FJ CRUISER TRAILS TEAMS EDITION WITH BFGOODRICH T/A KO TIRES CAUSE VIBRATION AND STEERING WHEEL SHIMMY. *TR

7/26/2014

KNOWN PROBLEM BY MANUFACTURERS. EXTREME DAMAGE TO WIRING HARNESS AND COMPONENTS WITHIN ENGINE COMPARTMENT BY RODENT. VEHICLE HAS 13,837 MILES ONLY. NEW WIRING STANDARDS REPORTEDLY DRAW RODENTS AND/OR INCREASE AMOUNT OF DAMAGE TO VEHICLE SYSTEMS. VEHICLE WAS PARKED LESS THAN 7 HOURS AND WHEN TURNED IGNITION TO VEHICLE, INSTRUMENT PANEL ILLUMINATED EVERY SAFETY WARNING TO INCLUDE ENGINE LIGHT FLASHING. ENGINE SPUTTERED AND REQUIRED TOW. INSURANCE COMPANY REPORTS HIGH NUMBER OF CLAIMS ESPECIALLY RELATED TO NEWER CARS WITH WIRING. DAMAGE TO WIRING IF DRIVEN COULD CAUSE VEHICLE SYSTEMS TO FAIL, FIRE AND COULD CAUSE GRAVE RISK OF INJURY OR DEATH TO OPERATOR AND PASSENGERS. MANUFACTURER DOES NOT COVER IN WARRANTY NOR PROVIDES PREVENTIVE REMEDY TO ISSUE.

3/3/2016

TOYOTA CONTINUES TO HAVE A SIGNIFICANT PROBLEM WITH THE RA61F TRANSMISSION AND CLUTCH ASSEMBLY IN THEIR 2001 TO 2017 TACOMA & FJ CRUISERS THAT MOST PROBABLY AFFECT OVER 20,000 VEHICLES. THE CLUTCH RELEASE BEARINGS CONTINUALLY FAIL ACCOUNTING FOR SIGNIFICANT DAMAGE, EXPENSE, AND RISK FOR THEIR OWNERS OVER THEIR YEARS OF OWNERSHIP. ONLY AFTER 9 YEARS WAS THE PROBLEM OFFICIALLY ACKNOWLEDGED WITH A TOYOTA TSB THAT DID NOTHING TO CORRECT THE PROBLEM (T-SB-0365-10). INSTEAD, THE TSB RECOMMENDATIONS WERE NOTHING MORE THAN A THINLY VEILED ATTEMPT TO THROW PARTS AT THE PROBLEM IN AN EFFORT 'RUN-OUT' THE WARRANTIES ON THE AFFECTED VEHICLES. THIS PROBLEM IS ALSO AN ISSUE OF SAFETY, AS THE FAILURE OF THE CLUTCH RELEASE BEARING CAN CAUSE LOSS OF CONTROL OVER THE VEHICLE'S POWER TRAIN, AND BY EXTENSION, LOSS OF CONTROL OF THE VEHICLE. THE VEHICLE MANUFACTURE'S IMPLIED WARRANTY OF MERCHANTABILITY IN THEIR WRITTEN ADVERTISING IS/WAS FALSE AND DECEPTIVE. TOYOTA CONTINUES TO SELL THESE VEHICLES WITH BOTH DEFECTIVE ENGINEERING AND PARTS IN THEIR TRANSMISSION/CLUTCH ASSEMBLIES. TOYOTA HAVING IGNORED THE PROBLEM FROM 2001-2010 IS UNETHICAL, AND THE NHTSB'S COLLUSION WITH TOYOTA TO NOT ISSUE A RECALL FOR ALL VEHICLES AFFECTED BY THIS ISSUE SHOULD BE INVESTIGATED AND OWNERS COMPENSATED. THE TOYOTA TACOMA & FJ CRUISER BETWEEN THE YEARS OF 2001 AND 2017 SHOULD BE RECALLED, TOYOTA SHOULD BE INVESTIGATED FOR COVERING-UP THIS ISSUE, AND AN ACTUAL FIX FOR THE PROBLEMS OR TOYOTA 'BUY-BACK' SHOULD BE OFFERED. AS THE OWNER OF A 2014 FJ CRUISER WITH ONLY 32K ROAD MILES, WHO RECENTLY HAD A CLUTCH RELEASE BEARING FAIL WHILE ON THE HIGHWAY IN ALASKA - I DO NOT APPRECIATE HAVING MY LIFE, MY PROPERTY, AND THE LIVES OF OTHERS PUT AT RISK DURING THE OPERATION OF A DEFECTIVE UNSAFE PRODUCT.

3/12/2017

TL* THE CONTACT OWNS A 2014 TOYOTA FJ CRUISER. THE CONTACT STATED THAT THE FRONT OCCUPANT CLASSIFICATION SYSTEM FAILED. WHEN A PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT, THE FRONT PASSENGER AIR BAG WAS OFF AND THE FRONT PASSENGER SEAT BELT WARNING INDICATOR ILLUMINATED THAT THE SEAT BELT WAS OFF. THE VEHICLE WAS TAKEN TO GRAND BLANC TOYOTA MOTORCARS, LTD (9000 HOLLY ROAD, GRAND BLANC, MICHIGAN, (810) 695-4400) SEVERAL TIMES FOR THE AIR BAG FAILURE. THE DEALER PERFORMED A DIAGNOSTIC TEST AND RECALIBRATED THE FRONT PASSENGER SEAT SENSOR; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY REPLACED THE FRONT PASSENGER SENSOR, WIRING HARNESS, AND SEAT CAGE; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WANTED TO REIMBURSE THE CONTACT FOR THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

12/3/2018

TL* THE CONTACT OWNS A 2014 TOYOTA FJ CRUISER. THE CONTACT STATED THAT THE FRONT OCCUPANT CLASSIFICATION SYSTEM FAILED. WHEN A PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT, THE FRONT PASSENGER AIR BAG WAS OFF AND THE FRONT PASSENGER SEAT BELT WARNING INDICATOR ILLUMINATED THAT THE SEAT BELT WAS OFF. THE VEHICLE WAS TAKEN TO GRAND BLANC TOYOTA MOTORCARS, LTD (9000 HOLLY ROAD, GRAND BLANC, MICHIGAN, (810) 695-4400) SEVERAL TIMES FOR THE AIR BAG FAILURE. THE DEALER PERFORMED A DIAGNOSTIC TEST AND RECALIBRATED THE FRONT PASSENGER SEAT SENSOR; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY REPLACED THE FRONT PASSENGER SENSOR, WIRING HARNESS, AND SEAT CAGE; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WANTED TO REIMBURSE THE CONTACT FOR THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

12/3/2018

TL* THE CONTACT OWNS A 2014 TOYOTA FJ CRUISER. THE CONTACT STATED WHILE THE VEHICLE WAS AT A STAND STILL, THE REAR TAILGATE DOOR WAS UNABLE TO OPEN. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 35,000.

8/14/2020

The contact owns a 2014 Toyota FJ Cruiser. The contact stated that while cleaning underneath the vehicle, the contact discovered that the subframe was severely corroded. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer made aware of the failure and advised them contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 120,000.

11/20/2025