2020 Toyota Corolla Owner Complaints

ENGINE ABNORMAL SHIFT DOWNWARD WHILE DRIVING REGULARLY. I FEEL THE SHIFT IS NOT SMOOTH EVEN FEELS LIKE A DEFECT IN THE ENGINE SHIFT SYSTEM 17,000 MILES MOSTLY HAPPENS REGULARLY DRIVING ON CITY STREETS AND A BIT LESS HAPPENS ON THE PARKWAY BUT DOES HAPPEN. THE SHIFTS ARE HARD TO IGNORE I REMEMBER THE VERY TIME I FELT IT ON 10,000 MILES AND IT WOULD ABLE OCCASIONALLY AND NOW IT'S HAPPENING EVEN MORE FREQUENTLY THAN I CAN POSSIBLY SAY THIS IS AN ONGOING DEFECT AND GROWING TO BE A PROBLEM EVEN MORE SO.

12/2/2019

WILL DRIVING THE CAR DECELERATED AND WOULD NOT GO PASS 20MPH. BREAK,ENGINE,ECT. LIGHTS TURNED ON. THE CAR HAS ONLY 1345 MILES. SO FAR IT HAS HAPPENED TWICE. SECOND TIME GOING TO THE DEALERSHIP.

12/12/2019

WE BOUGHT THE CAR ON 07-29-19 AND ON 08-04-19 WHILE DRIVING HOME FROM MARYLAND THE CAR SENSOR LIGHTS STARTED FLASHING AFTER ONLY 250 MILES ON THE CAR. THE FLASHING LIGHTS WERE FOR BRAKES AND PARKING BRAKE, LANE DEPARTURE AND ASSIST, BACK UP AND FRONT CAMERA, CHECK ENGINE, TIRE PRESSURE, HEAD LIGHTS, AND RSA MALFUNCTIONS. BASICALLY THE ENTIRE SAFETY SYSTEM OF THE CAR MALFUNCTIONED WHILE I WAS DRIVING. THIS HAPPENED ON FIVE DIFFERENT OCCASIONS WHILE DRIVING IT. 7-29-19, 8-2, 5, 9-19 AND THE CAR WAS IN MOTION EACH TIME WHILE ON A HIGHWAY. I HAD IT TO THE DEALER TWICE AND THEY ARE STILL WORKING ON IT. THE FIRST TIME THEY SAID THE CAR NEEDED TO BE REPROGRAMMED AND THEY COULDN'T DUPLICATE THE PROBLEM AND THE SECOND TIME THE SERVICE MANAGER IS CLAIMING IT IS A WIRE WHICH I FIND IT DIFFICULT TO BELIEVE SINCE THERE ARE MULTIPLE CODES AND I DON'T THINK THEY ALL GO THROUGH ONE WIRE. OUR FAMILY DOES NOT FEEL COMFORTABLE DRIVING THE CAR WHEN ALL OF THESE LIGHTS ARE FLASHING AND NOT KNOWING IF THE CAR IS SAFE TO DRIVE AND IF THE SAFETY FEATURES IN THE CAR WILL OPERATE PROPERLY. I HAVE VIDEO AND PICTURES OF THE CODES THAT WERE FLASHING IF NEEDED. I COULD NOT UPLOAD THEM DUE TO THE SIZE OF THE FILES.

8/13/2019

2020 TOYOTA COROLLA SE -(VEHICLE PURCHASED NEW) (CVT TRANSMISSION) UPON MINIMAL TO NORMAL ACCELERATION VEHICLE MAKES A HARD SHIFT FEEL LIKE A BUMP KICK IN ACCELERATION OF SPEED BETWEEN 8-9 MPH. WILL FEEL MORE OF A HARD SHIFT AT TIMES IF COASTING WITH MINIMAL SPEED THEN TO THE NORMAL ACCELERATION (START AND STOP TRAFFIC TYPE OF CONDITIONS). PERIODICALLY ONCE REACHING TO SPEED OF 36 MPH SEEMS LIKE THE TRANSMISSION IS STARTING TO SLIP THEN CONTINUES WITH NORMAL OPERATION. WHILE SEDENTARY AT STOP LIGHT VEHICLE HAS HAD LOSS OF POWER IN AND OUT NEAR STALLING OUT. SEPARATE OCCASION WITHOUT THE AIR CONDITIONER BEING ON, A ROUGH IDOL TOOK PLACE. AT TIMES IF PUT IN SPORTS MODE SHIFTING IS SMOOTH WITHOUT TOO MUCH TROUBLE; WITH EXCEPTION OF AT HIGHER SPEED OPEN ROAD REMOVING OFF THE GAS PEDAL WILL MAKE A WHINING HIGH REV NOISE LIKE THE TRANSMISSION WENT OUT AND DID NOT DOWN SHIFT EVEN WITH PRESSURE APPLIED TO THE BRAKE. WILL THEN DOWN SHIFT AFTER APPROXIMATELY 15-20 SECONDS. LANE DEPARTURE INDICATORS HAVE GONE OFF WITHOUT THERE BEING A CORRECT RESPONSE FOR THAT ACTION TAKING PLACE. VEHICLE HAS BEEN OWNED FOR LESS THAN NINETY DAYS AND APPEARS TO CONTINUALLY FURTHER IN ITS DEFECTS.

10/20/2019

07/09/19 - THREE DAYS AFTER TAKING DELIVERY OF A BRAND NEW 2020 COROLLA SEDAN, MY CAR STALLED IN THE MIDDLE OF A BUSY CITY STREET. I WAS STATIONARY WITH FOOT ON THE BRAKE WAITING TO MAKE A LEFT TURN. WHEN I TOOK MY FOOT OF THE BRAKE AND ATTEMPTED TO ACCELERATE, IT HAD A COMPLETE POWER FAILURE. RED WARNING LIGHT CAME ON SAYING ENGINE POWER LOW. I WAS UNABLE TO START THE CAR AGAIN FOR SEVERAL MINUTES. I WAS NEARLY HIT BY CARS GOING AROUND ME. I TOOK IT TO THE DEALER FOR SERVICE AND THERE WERE NO ERROR CODES AND THEY COULD NOT DUPLICATE THE PROBLEM. 08/06/19 - MY BROTHER WAS DRIVING ON A HIGHWAY IN STOP AND GO CONDITIONS DURING RUSH HOUR TRAFFIC. WITH HIS FOOT ON THE GAS PEDAL, THE ENTIRE VEHICLE JERKED OR JUMPED SEVERAL TIMES IN SUCCESSION, STOPPED AND THEN DID THE SAME THING TWICE MORE. IT FELT AS IF IT WAS GOING TO LOSE POWER OR NOT GETTING ENOUGH GAS. I TOOK IT BACK TO SAME DEALER FOR SERVICE. ONCE AGAIN, NO ERROR CODES AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. SERVICE FOREMAN TOLD ME THOSE 2 INCIDENTS WERE DEFINITELY RELATED. I REPORTED BOTH ISSUES VERY DANGEROUS INCIDENTS TO TOYOTA CUSTOMER SUPPORT AS I FEEL THAT I AM DRIVING AN UNSAFE VEHICLE. AT FIRST, THEY WERE RECEPTIVE AND EVEN SENT A TOYOTA FACTORY REPRESENTATIVE TO INSPECT THE CAR. THEN MY CASE MANAGER TOLD ME THEY FOUND NOTHING WRONG AND "COULD NOT VERIFY MY CONCERNS". SHE SAID THERE WAS NOTHING MORE THEY COULD DO AND THERE WERE NO REPAIRS TO BE MADE. AFTER DOING MORE RESEARCH ONLINE, I FOUND THAT THE 2019 COROLLA HATCHBACK WAS RECALLED IN DECEMBER 2018 TO REPLACE THE CVT TRANSMISSION DUE TO A MANUFACTURING ERROR THAT COULD CAUSE LOSS OF MOTIVE POWER. THE INFO I READ STATED THE EXACT SAME ENGINE IS IN THE 2020 COROLLA SEDAN, BUT IT HAS NOT BEEN INCLUDED IN A RECALL. I AM VERY CONCERNED FOR MY SAFETY, AS WELL AS THAT OF MY PASSENGERS, AND OTHER VEHICLES.

8/31/2019

2020 TOYOTA COROLLA SE -(VEHICLE PURCHASED NEW) (CVT TRANSMISSION) UPON MINIMAL TO NORMAL ACCELERATION VEHICLE MAKES A HARD SHIFT FEEL LIKE A BUMP KICK IN ACCELERATION OF SPEED BETWEEN 8-9 MPH. WILL FEEL MORE OF A HARD SHIFT AT TIMES IF COASTING WITH MINIMAL SPEED THEN TO THE NORMAL ACCELERATION (START AND STOP TRAFFIC TYPE OF CONDITIONS). PERIODICALLY ONCE REACHING TO SPEED OF 36 MPH SEEMS LIKE THE TRANSMISSION IS STARTING TO SLIP THEN CONTINUES WITH NORMAL OPERATION. WHILE SEDENTARY AT STOP LIGHT VEHICLE HAS HAD LOSS OF POWER IN AND OUT NEAR STALLING OUT. SEPARATE OCCASION WITHOUT THE AIR CONDITIONER BEING ON, A ROUGH IDOL TOOK PLACE. AT TIMES IF PUT IN SPORTS MODE SHIFTING IS SMOOTH WITHOUT TOO MUCH TROUBLE; WITH EXCEPTION OF AT HIGHER SPEED OPEN ROAD REMOVING OFF THE GAS PEDAL WILL MAKE A WHINING HIGH REV NOISE LIKE THE TRANSMISSION WENT OUT AND DID NOT DOWN SHIFT EVEN WITH PRESSURE APPLIED TO THE BRAKE. WILL THEN DOWN SHIFT AFTER APPROXIMATELY 15-20 SECONDS. LANE DEPARTURE INDICATORS HAVE GONE OFF WITHOUT THERE BEING A CORRECT RESPONSE FOR THAT ACTION TAKING PLACE. VEHICLE HAS BEEN OWNED FOR LESS THAN NINETY DAYS AND APPEARS TO CONTINUALLY FURTHER IN ITS DEFECTS.

10/20/2019

WE BOUGHT THE CAR ON 07-29-19 AND ON 08-04-19 WHILE DRIVING HOME FROM MARYLAND THE CAR SENSOR LIGHTS STARTED FLASHING AFTER ONLY 250 MILES ON THE CAR. THE FLASHING LIGHTS WERE FOR BRAKES AND PARKING BRAKE, LANE DEPARTURE AND ASSIST, BACK UP AND FRONT CAMERA, CHECK ENGINE, TIRE PRESSURE, HEAD LIGHTS, AND RSA MALFUNCTIONS. BASICALLY THE ENTIRE SAFETY SYSTEM OF THE CAR MALFUNCTIONED WHILE I WAS DRIVING. THIS HAPPENED ON FIVE DIFFERENT OCCASIONS WHILE DRIVING IT. 7-29-19, 8-2, 5, 9-19 AND THE CAR WAS IN MOTION EACH TIME WHILE ON A HIGHWAY. I HAD IT TO THE DEALER TWICE AND THEY ARE STILL WORKING ON IT. THE FIRST TIME THEY SAID THE CAR NEEDED TO BE REPROGRAMMED AND THEY COULDN'T DUPLICATE THE PROBLEM AND THE SECOND TIME THE SERVICE MANAGER IS CLAIMING IT IS A WIRE WHICH I FIND IT DIFFICULT TO BELIEVE SINCE THERE ARE MULTIPLE CODES AND I DON'T THINK THEY ALL GO THROUGH ONE WIRE. OUR FAMILY DOES NOT FEEL COMFORTABLE DRIVING THE CAR WHEN ALL OF THESE LIGHTS ARE FLASHING AND NOT KNOWING IF THE CAR IS SAFE TO DRIVE AND IF THE SAFETY FEATURES IN THE CAR WILL OPERATE PROPERLY. I HAVE VIDEO AND PICTURES OF THE CODES THAT WERE FLASHING IF NEEDED. I COULD NOT UPLOAD THEM DUE TO THE SIZE OF THE FILES.

8/13/2019

EXITING FREEWAY. MADE A LEFT. SLOWED DOWN AT RED LIGHT. REALIZED THE CAR WASN'T STOPPING. SLAMMED BRAKE PEDAL TO FLOOR. CAR CONTINUED TO MOVE AND HIT ANOTHER CAR. POLICE REPORT MADE. COLLISION LOCATION AT 3520 MASSACHUSETTS AVE, LEMON GROVE, CA 91945. THIS IS A NEW CAR AND NO REASON FOR BRAKES TO NOT BE WORKING.

10/8/2019

THE BATTERY TRAY (PART NUMBER 74404-12560) WHICH HOLDS THE VEHICLE'S BATTERY CREATES AN UNSAFE CONDITION. I NOTICED THE BATTERY TRAY IS DESIGNED TO FIT ONLY THE PANASONIC BATTERY THAT CAME WITH THE VEHICLE. THUS, IT IS IMPOSSIBLE TO REPLACE A DISCHARGED OR DEFECTIVE PANASONIC BATTERY WITH A STANDARD BCI GROUP NUMBER BATTERY WHICH ARE READILY AVAILABLE IN RETAIL STORES. THIS SITUATION WILL CAUSE MOTORISTS TO BECOME STRANDED AND IS ESPECIALLY UNSAFE IF THE PANASONIC BATTERY FAILS AND NEEDS TO BE REPLACED IN THE WINTER. TOYOTA SHOULD BE REQUIRED TO RECALL THE 2020 COROLLA AND REPLACE THE BATTERY TRAY WITH A NEW TRAY DESIGNED TO FIT A STANDARD BCI GROUP BATTERY. *LN*JB

1/17/2020

TL* THE CONTACT STATED WAS EMPLOYED BY HERTZ RENTAL CARS. THE CONTACT STATED THAT A 2020 TOYOTA COROLLA CAUGHT ON FIRE. FIRE NOTICED 3-4 HOURS AFTER VEHICLE WAS PARKED AND DRIVING OUT A PARKING LOT. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGHISED THE VEHICLE. A FIRE DEPRTMENT REPORT WAS TAKEN WITH FILE #111520199429275. THE CONTACT STATED THAT AFTER THE VEHICLE RENTER WAS DRIVING THE VEHICLE OUT OF A PARKING LOT AFTER BEING PARKED FOR 3-4 HOURS, FLAMES WERE NOTICED COMING FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE RENTER EXITED THE VEHICLE AND NOTICED FLAMES COING FROM UNDER THE FRONT DRIVER'S SIDE. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRES. A FIRE DEPARTMENT REPORT WAS FILED. THE CONTACT STATED THAT THE VEHICLE WAS DEEMED A TOTAL LOSS. THE CONTACT WAS UNAWARE IF THE CAUSE OF THE FAILRUE WAS DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,190.

2/13/2020

BAD ACCIDENT AIR BAGS DID NOT DEPLOY CAR WAS TOTALLED. ALSO THE CAR IS SUPOSE TO STOP IF SOMETHING IS IN THE WAY. AND THE SIDE SENSOR DID NOT WORK A COUPLE TIMES SOMETHING GOT CLOSE ON THE SIDE WARNING NEVER WENT OFF. AFTER ACCIDENT A LIGHT ON THE DASH SAID SAFTEY MALFUNCTION.

6/30/2019

WHEN I WAS DRIVING ON THE WAY TO WORK. OTHER CAR FROM THE SIDE HIT TO MY CAR. I WORE THE SEATBELT BUT THE AIRBAGS DIDN'T WORK. ONE DAY, AFTER THE ACCIDENT MY BODY FELT HURT ESPECIALLY THE SHOULDER AND THE BACK. I WENT TO SEE A CHIROPRACTOR TO CHECK THEN THEY SAID I NEEDED TO DO TREATMENT AT LEAST A FEW MONTHS.

2/17/2020

2020 TOYOTA COROLLA SE -(VEHICLE PURCHASED NEW) (CVT TRANSMISSION) UPON MINIMAL TO NORMAL ACCELERATION VEHICLE MAKES A HARD SHIFT FEEL LIKE A BUMP KICK IN ACCELERATION OF SPEED BETWEEN 8-9 MPH. WILL FEEL MORE OF A HARD SHIFT AT TIMES IF COASTING WITH MINIMAL SPEED THEN TO THE NORMAL ACCELERATION (START AND STOP TRAFFIC TYPE OF CONDITIONS). PERIODICALLY ONCE REACHING TO SPEED OF 36 MPH SEEMS LIKE THE TRANSMISSION IS STARTING TO SLIP THEN CONTINUES WITH NORMAL OPERATION. WHILE SEDENTARY AT STOP LIGHT VEHICLE HAS HAD LOSS OF POWER IN AND OUT NEAR STALLING OUT. SEPARATE OCCASION WITHOUT THE AIR CONDITIONER BEING ON, A ROUGH IDOL TOOK PLACE. AT TIMES IF PUT IN SPORTS MODE SHIFTING IS SMOOTH WITHOUT TOO MUCH TROUBLE; WITH EXCEPTION OF AT HIGHER SPEED OPEN ROAD REMOVING OFF THE GAS PEDAL WILL MAKE A WHINING HIGH REV NOISE LIKE THE TRANSMISSION WENT OUT AND DID NOT DOWN SHIFT EVEN WITH PRESSURE APPLIED TO THE BRAKE. WILL THEN DOWN SHIFT AFTER APPROXIMATELY 15-20 SECONDS. LANE DEPARTURE INDICATORS HAVE GONE OFF WITHOUT THERE BEING A CORRECT RESPONSE FOR THAT ACTION TAKING PLACE. VEHICLE HAS BEEN OWNED FOR LESS THAN NINETY DAYS AND APPEARS TO CONTINUALLY FURTHER IN ITS DEFECTS.

10/20/2019

GAS TANK FILLER NECK MADE OF PARTIAL PLASTIC. WON'T SEAL WITH GAS PUMP NOZZLE. MUST USE TWO HANDS TO PUMP GAS. ONE HAND HOLDING HANDLE WHILE OTHER HAND MUST HOLD NOZZLE APPLYING PRESSURE TO CREATE A SEAL TO PUMP GAS. SOMETHING LUCKY ABLE TO SET HANDLE ON AUTO FILL, BUT VERY LOOSE SEAL AND WOULD POP OUT WITH THE LIGHTEST VIBRATION AND HANDLE FALL OUT OF FILL NECK SPILLING A LOT OF GASOLINE ON THE GROUND. HAPPEN AT 3 DIFFERENT GAS STATION. ONE TIME SPILLING GAS ON GROUND WAS WITH HEALY BRAND NOZZLE.

1/16/2020

WAVY WINDSHIELD.DISORIENTING WHEN IN MOTION. DEALER SAID ALL VEHICLES HAVE THIS. I HAVE CHECK AND ALL DO NOT. THEY SAID IT IS KNOWN BUT NOT A DEFECT. I BELIEVE IT IS POOR LAMINATION AND ALONG WITH A BAD VIEW MAY NOT PROTECT IN AN ACCIDENT. I DON'T BELIEVE IT IS 'NORMAL"

10/2/2019

THE DRIVERS SIDE HEAD LIGHT HAS A V SHAPE "VOID" IN ITS PATTERN AND MAKES THE CAR UNSAFE TO DRIVE AT NIGHT. THE PASSENGER SIDE DOES NOT EXHIBIT THIS SAME PATTERN, SO WHEN NEGOTIATING A LEFT HAND CURVE, THE VOID IS VERY NOTICEABLE AND MAKES SEEING UP AHEAD IN THE DISTANCE VERY DIFFICULT (NOT POSSIBLE). THIS HAPPENS TO FALL IN THE AREA OF WHAT I WOULD CALL MY "LOOK AHEAD DISTANCE" AND AS SUCH MAKES THE CAR UNSAFE TO DRIVE AT NIGHT. THIS "VOID" IS NOT PRESENT WHEN THE HEAD LIGHTS ARE PUT ON "HIGH", SO I FEEL IT IS A LED LIGHT BULB ISSUE MORE THAN ANYTHING ELSE...BUT THE SERVICING DEALER REFUSES TO FIX THIS PROBLEM CITING A SIMILAR 2020 COROLLA DISPLAYS THE SAME PATTERN. THEY PULLED ANOTHER CAR INTO THE SHOP AND DISPLAYED IT ALONG WITH MINE AGAINST A WALL. WHILE I AGREE THE PATTERNS ON THE WALL LOOKED SIMILAR, THIS WAS NOT A GOOD TEST BECAUSE YOU NEED TO SEE WHAT PATTERN OF LIGHT IS CAST DOWN RANGE AT NIGHT. PLEASE SEE ATTACHED PICTURE. IF ALL NEWER MODEL COROLLA SE EXHIBIT THIS LIGHT PATTERN, THAN THE VEHICLES NEED TO BE RECALLED AND FIXED ALONG WITH MINE.

1/28/2020

ON FIRST DAY OF PURCHASE WHEN I CAME OUT OF MY DRIVEWAY LEFT FENDER POPPED OUT .I TOOK IT TO THE DEALER THEY PUSHED THE FENDER BACK IN. THE NEXT DAY FENDER POPPED OUT AGAIN AND I RETURNED THE CAR TO THE DEALER FOR BEING UNSAFE TO BE DRIVING. DEALER TOOKED THA CAR BACK BUT KEPT MY $2772.84. THIS CAR IS A POORLY BUILT UNSAFE JUNK.

12/25/2019

I WAS HIT FROM BEHIND BY A SPEEDER IN WHICH CAUSED SIGNIFICANT DAMAGES TO MY VEHICLE. NO AIRBAGS DEPLOYED. I WAS ADVISED WHEN PURCHASING THIS CAR THAT TOYOTA CONNECTS DETECTS CRASHES AND THAT THE EMERGENCY SYSTEM WOULD CALL THE CAR. UNFORTUNATELY, NOT ONLY DID THE AIRBAGS NOT DEPLOY BUT THE EMERGENCY SYSTEM DIDN'T NOT CALL THE VEHICLE AS I WAS ADVISED. MY VEHICLE HAS DEFECTS AND THE MANUFACTURER IS RESPONSIBLE. I PURCHASED THIS VEHICLE BRAND NEW THINKING IT COULD KEEP ME SAFE DRIVING. THE MANUFACTURER HAS HIGHLY DISAPPOINTED ME AND FAILED TO ADHERE TO VEHICLE SAFETY.

10/24/2020

THE VEHICLE WAS TRAVELING EASTBOUND ON US 20 IN WOOD COUNTY OHIO WHEN IT WAS INVOLVED IN A HEAD ON COLLISION WITH A WESTBOUND VEHICLE. THE WEBBING WHICH ATTACHES THE SEATBELT BUCKLE TO THE VEHICLE FAILED AND TORN CAUSING THE SEATBELT TO COME FREE, UNABLE TO RESTRAIN THE DRIVER. THE DRIVER ULTIMATELY SUFFERED FATAL INJURIES IN THE COLLISION. THIS IS BEING SUBMITTED BY OHIO STATE HIGHWAY PATROL CRASH RECONSTRUCTION.

10/10/2019

I'VE BEEN BEGINNING TO HEAR A NOISE IN MY BREAKS I ASKED A MECHANIC AND HE SAID IT'S TOO SOON FOR MY NEW CAR TO HAVE BREAK PROBLEMS HE SAID HE'S NEVER HEARD SUCH THE WEIRD NOISE BEFORE ESPECIALLY ON A NEW CAR

4/20/2020

AFTER ANOTHER DRIVER FAILED TO YIELD RIGHT-OF-WAY, I EXPERIENCE A FAULT WITH THE AUTOMATED DRIVING ASSIST SYSTEM WHICH DURING A MERGE OF TWO HIGHWAYS IN CALIFORNIA; AND FAILURE OF ROAD STRUCTURES ALLOWED AN OLDER PASSENGER TRUCK TO HIT THE TOYOTA'S DRIVER'S REAR TIRE AND WHEEL WELL AT A HIGH RATE OF SPEED WITHOUT EVASIVE, DEFENSIVE OR WARNING FROM THE 2020 COROLLA HYBRID'S

8/25/2019

TL* THE CONTACT OWNS A 2020 TOYOTA COROLLA. WHILE DRIVING AND MAKING TURNS, THE CONTACT HEARD A NOISE COMING FROM THE STEERING AREA. THE VEHICLE WAS TAKEN TO PETERSON TOYOTA OF SARASOTA (7435 S TAMIAMI TRAIL, SARASOTA, FL 34231, (941) 924-7700) WHERE IT WAS DIAGNOSED THAT THE CABLE ASSEMBLY AND THE COLUMN SUB-ASSEMBLY, BOLTS, STEERING LOCK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER LEAVING THE DEALER, THE STEERING WHEEL PULLED TO THE LEFT WHILE DRIVING. THE VEHICLE WAS TAKEN BACK TO THE DEALER A SECOND TIME WHERE IT WAS DIAGNOSED THAT THE NOISE WAS COMING FROM THE SERIAL CABLE - CHECK. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED AND THE STEERING WHEEL PULLED TO THE RIGHT. THE VEHICLE REMAINED AT THE DEALER. THE TECHNICIAN CALLED THE CONTACT AND INFORMED HIM THAT AN ALIGNMENT TO THE STEERING WAS COMPLETED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

1/6/2020

AFTER ANOTHER DRIVER FAILED TO YIELD RIGHT-OF-WAY, I EXPERIENCE A FAULT WITH THE AUTOMATED DRIVING ASSIST SYSTEM WHICH DURING A MERGE OF TWO HIGHWAYS IN CALIFORNIA; AND FAILURE OF ROAD STRUCTURES ALLOWED AN OLDER PASSENGER TRUCK TO HIT THE TOYOTA'S DRIVER'S REAR TIRE AND WHEEL WELL AT A HIGH RATE OF SPEED WITHOUT EVASIVE, DEFENSIVE OR WARNING FROM THE 2020 COROLLA HYBRID'S

8/25/2019

MY DAUGHTER WAS DRIVING THE CAR ON THE FREEWAY AND THE 2 REAR TIRES BLOW OUT THE CAR ONLY HAS 18K MILES ON IT AND I ASK TOYOTA IF THE TIRES HAVE A WARRANTY AND THEY SAID NO SO MY DAUGHTER HAD TO BUY 3 NEW TIRES SHE SPEND 1200 ALSO A SENSOR GOT DAMAGED HER CAR SPIN OUT OF CONTROL SHE WAS LUCKY SHE DIDN'T HIT OTHER CAR . WHAT CAN I DO ABOUT THIS, PLEASE HELP MY PHONE NUMBER IS +[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2/12/2021

WE BOUGHT THE CAR ON 07-29-19 AND ON 08-04-19 WHILE DRIVING HOME FROM MARYLAND THE CAR SENSOR LIGHTS STARTED FLASHING AFTER ONLY 250 MILES ON THE CAR. THE FLASHING LIGHTS WERE FOR BRAKES AND PARKING BRAKE, LANE DEPARTURE AND ASSIST, BACK UP AND FRONT CAMERA, CHECK ENGINE, TIRE PRESSURE, HEAD LIGHTS, AND RSA MALFUNCTIONS. BASICALLY THE ENTIRE SAFETY SYSTEM OF THE CAR MALFUNCTIONED WHILE I WAS DRIVING. THIS HAPPENED ON FIVE DIFFERENT OCCASIONS WHILE DRIVING IT. 7-29-19, 8-2, 5, 9-19 AND THE CAR WAS IN MOTION EACH TIME WHILE ON A HIGHWAY. I HAD IT TO THE DEALER TWICE AND THEY ARE STILL WORKING ON IT. THE FIRST TIME THEY SAID THE CAR NEEDED TO BE REPROGRAMMED AND THEY COULDN'T DUPLICATE THE PROBLEM AND THE SECOND TIME THE SERVICE MANAGER IS CLAIMING IT IS A WIRE WHICH I FIND IT DIFFICULT TO BELIEVE SINCE THERE ARE MULTIPLE CODES AND I DON'T THINK THEY ALL GO THROUGH ONE WIRE. OUR FAMILY DOES NOT FEEL COMFORTABLE DRIVING THE CAR WHEN ALL OF THESE LIGHTS ARE FLASHING AND NOT KNOWING IF THE CAR IS SAFE TO DRIVE AND IF THE SAFETY FEATURES IN THE CAR WILL OPERATE PROPERLY. I HAVE VIDEO AND PICTURES OF THE CODES THAT WERE FLASHING IF NEEDED. I COULD NOT UPLOAD THEM DUE TO THE SIZE OF THE FILES.

8/13/2019

AFTER ANOTHER DRIVER FAILED TO YIELD RIGHT-OF-WAY, I EXPERIENCE A FAULT WITH THE AUTOMATED DRIVING ASSIST SYSTEM WHICH DURING A MERGE OF TWO HIGHWAYS IN CALIFORNIA; AND FAILURE OF ROAD STRUCTURES ALLOWED AN OLDER PASSENGER TRUCK TO HIT THE TOYOTA'S DRIVER'S REAR TIRE AND WHEEL WELL AT A HIGH RATE OF SPEED WITHOUT EVASIVE, DEFENSIVE OR WARNING FROM THE 2020 COROLLA HYBRID'S

8/25/2019

THE DRIVERS SIDE HEAD LIGHT HAS A V SHAPE "VOID" IN ITS PATTERN AND MAKES THE CAR UNSAFE TO DRIVE AT NIGHT. THE PASSENGER SIDE DOES NOT EXHIBIT THIS SAME PATTERN, SO WHEN NEGOTIATING A LEFT HAND CURVE, THE VOID IS VERY NOTICEABLE AND MAKES SEEING UP AHEAD IN THE DISTANCE VERY DIFFICULT (NOT POSSIBLE). THIS HAPPENS TO FALL IN THE AREA OF WHAT I WOULD CALL MY "LOOK AHEAD DISTANCE" AND AS SUCH MAKES THE CAR UNSAFE TO DRIVE AT NIGHT. THIS "VOID" IS NOT PRESENT WHEN THE HEAD LIGHTS ARE PUT ON "HIGH", SO I FEEL IT IS A LED LIGHT BULB ISSUE MORE THAN ANYTHING ELSE...BUT THE SERVICING DEALER REFUSES TO FIX THIS PROBLEM CITING A SIMILAR 2020 COROLLA DISPLAYS THE SAME PATTERN. THEY PULLED ANOTHER CAR INTO THE SHOP AND DISPLAYED IT ALONG WITH MINE AGAINST A WALL. WHILE I AGREE THE PATTERNS ON THE WALL LOOKED SIMILAR, THIS WAS NOT A GOOD TEST BECAUSE YOU NEED TO SEE WHAT PATTERN OF LIGHT IS CAST DOWN RANGE AT NIGHT. PLEASE SEE ATTACHED PICTURE. IF ALL NEWER MODEL COROLLA SE EXHIBIT THIS LIGHT PATTERN, THAN THE VEHICLES NEED TO BE RECALLED AND FIXED ALONG WITH MINE.

1/28/2020

THERE IS A DEFECT TO THE LEFT HEADLIGHT OF THIS VEHICLE CAUSING THE LIGHT FROM THE LOW BEAM TO BE BLOCKED BEYOND A DISTANCE OF 60 FEET FROM THE FRONT OF THE VEHICLE IN A SPECIFIC PATTERN TO SUGGEST THAT IT IS THE RESULT OF AN ABBERASION OF THE LENS ASSEMBLY. THE DEFECT IS PRONOUNCED ON UNLIT ROADWAYS BECAUSE IS SEVERELY AFFECTS THE ABILITY OF THE OPERATOR TO IDENTIFY THE LEFT HAND LANE MARKINGS AND ANY ROAD SIGNS. THE LIGHT DISAPPEARS IN A "V" PATTERN OF APPROXIMATELY 130 DEGREES FROM WHEN THE INITIAL SOURCE OF LIGHT IS PRONOUNCED UP TO A DISTANCE OF 60'. NOTE THAT THE RIGHT HEADLIGHT SUFFERS NO LIGHTING LOSS AND THE FIELD OF VISION LEFT TO THE LEFT OF THE UNLIT PORTION IS WELL LIT. GATEWAY TOYOTA (THE SELLING DEALER) AND PER THEIR SERVICE MANAGER, TOYOTA USA DESCRIBES THIS AS BEING A NORMAL CHARACTERISTIC OF THIS VEHICLE AND ALL VEHICLES WITH PROJECTOR-STYLE HEADLIGHTS PER "SVMSS" GUIDELINES. AS A FORMER VEHICLE DEFECT INSPECTOR, MOTOR VEHICLE AND HEAVY EQUIPMENT CAUSE AND ORIGIN LOSS INVESTIGATOR, NJ STATE SAFETY AND EMISSIONS INSPECTOR, ASE MASTER-CERTIFIED COLLISION REPAIR TECHNICIAN, ASE-CERTIFIED AUTOMOTIVE REPAIR TECHNICIAN, MERCEDES-BENZ CERTIFIED SERVICE, PARTS AND COLLISION DIRECTOR AND TESLA-CERTIFIED COLLISION ESTIMATOR HAVING OVERSEEN THE SUCCESSFUL REPAIR OF THOUSANDS OF FRONT END IMPACTS REQUIRING HEADLIGHT RE-AIMING AND PROGRAMMING AS REQUIRED, I CERTIFY THAT THIS IS A SAFETY DEFECT UNIQUE TO THIS VEHICLE THAT CONTINUES TO AFFECT ITS SAFE OPERATION WITH NO ASSISTANCE FROM TOYOTA USA IN REACHING A RESOLUTION.

8/25/2020

I KEEP HAVING ISSUES WHERE RADAR CRUISE AND LANE ASSIST SHUT OFF RANDOMLY WITH THE MESSAGE THAT RADAR CRUISE IS UNAVAILABLE . THIS HAS HAPPENED SINCE NEW AND HAS BEEN LOOKED AT BY TOYOTA 4 TIMES WITH NO REPAIR

2/7/2020

DEALER STATED THAT THERE WAS A CHEMICAL BUILDUP ON THE INSIDE OF THE WINDSHIELD THAT COULD AFFECT THE SAFETY CAMERA SENSOR (THEY CLAIMED IT WAS PROBABLY WINDEX). DEALERSHIP CLAIMED THAT THE CAMERA ENCLOSURE IS NOT SEALED AND PARTICULATE MAY ENTER THE ENCLOSURE. SAID THE PROBLEM IS NOT COVERED UNDER WARRANTY. WHAT HAPPENS IS SOMEONE IS A SMOKER OR LIVES ON A DIRT ROAD? DOES TOYOTA EXPECT PARTICULATE IN THE ENCLOSURE TO BE ACCEPTABLE? THIS MAY IMPACT THE PERFORMANCE OF THE SAFETY SYSTEMS, ESPECIALLY IF THERE IS SUN GLARE. I BOUGHT THE CAR IN OCTOBER 2019.

8/19/2020

MY DAUGHTER WAS DRIVING THE CAR ON THE FREEWAY AND THE 2 REAR TIRES BLOW OUT THE CAR ONLY HAS 18K MILES ON IT AND I ASK TOYOTA IF THE TIRES HAVE A WARRANTY AND THEY SAID NO SO MY DAUGHTER HAD TO BUY 3 NEW TIRES SHE SPEND 1200 ALSO A SENSOR GOT DAMAGED HER CAR SPIN OUT OF CONTROL SHE WAS LUCKY SHE DIDN'T HIT OTHER CAR . WHAT CAN I DO ABOUT THIS, PLEASE HELP MY PHONE NUMBER IS +[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2/12/2021

Unknown, I can send photos. it comes with new Toyota Description of Complaint Please provide a narrative which describes the problem(s) or concern(s) you are having with your vehicle. Toyota put a cheaper, lower quality tires for my car, it damaged my front bumper when we go curve roadon CA state. I asked Toyota for warranty bumper 2020, they said "you made it". After I replace the badtires with Costco tires, no more bumper issue as before, so I know the reason. I , Costco tire service made3 parties to Tire Inc Yokohama. Yokohama agreed to refund, but need go with Toyota, Toyota rejected.First tire was down March 16, 2020 with 797 miles, the second down June 22, 2020 with 1608 miles, thirdtires down Dec 17, 2020 with just 2745 miles and 4th tire down 12225 miles on April 14, 2023.Specific Arbitration Defect(s) Please summarize the specific defect(s) you would like Arbitrator to address. Please be as succinct aspossible. When I purchased, I asked the Hamer Toyota, "Are your tires good? I saw online people claimed Toyotaput bad quality, cheaper tires on new cars", the selling man said"No, they are good as cars, online mightbe posted by Honda or others". I said"if bad, you will refund me tires cost". He said "Of course". I can email you more documents and photos. Yokohama agreed to refund, but need Toyota to refund, it comes with 5 years warranty. But Toyota did not refund me. Thanks.

12/28/2023

DRIVE ASSIST OCCASIONALLY SWERVES OUT OF LANES AT PARKED VEHICLES, PEDESTRIANS, AND EVEN CARS IN ON COMING LANES. HAPPENS INCONSISTENTLY AND IS UNPREDICTABLE. WHEN THE CAR IS PERFECTLY CENTERED WITH DRIVE ASSIST ON, YOU BEGIN TO LET YOUR GAURD DOWN. WHICH IS WHEN YOU LEAST EXPECT YOUR CAR TO FORCIBLY TURN THE STEERING WHEEL AT AN UNSUSPECTED BICYCLIST.

4/10/2021

I was going to work on 12/15/2022. There was a stop sign and I needed to take a right turn in order to join the freeway-10 east highway to head on to work. it was about 6: 40 am approximate time. There were too many cars ahead of me at the stop sign. My brakes failed to hold on while I waited for my turn. There were at least 3-4 cars ahead of me. Therefore I did not want to hurt anyone or any other car ahead of me. Therefore I veered off to my right-hand side where there was some space and tried to stop the car but it did not do so. Therefore, My car had to hit the high-way pole to come to a stop. The airbags deployed and hit me more to my right side. The car got totaled as per California casualty insurance information. I am glad to be alive. I went later to the hospital as there were no direct visible injuries.

3/17/2023

The contact owns a 2020 Toyota Corolla. The contact stated that while attempting to move off from a standstill, the vehicle inadvertently stalled. The contact stated that the check engine warning light was illuminated. The vehicle was not taken to a local dealer. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 48,800.

11/9/2021

The contact owns a 2020 Toyota Corolla. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle became difficult to operate. The contact was informed that the fuel pump was faulty and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,600.

9/15/2023

I WAS DRIVING DOWN THE ROAD AND MY DRIVER WINDOW BLEW UP. YES, IT BLEW UP INTO A MILLION PIECES ALL OVER ME AND HIT MY FACE. NOTHING HAD HIT MY WINDSHIELD. NONE OF MY WINDOWS WERE DOWN. I THOUGHT I WAS GETTING SHOT AT, THE NOISE OF IT BLOWING TERRIFIED ME! I TOOK MY CAR TO TOYOTA AND SAID THERE WAS NOTHING THEY COULD DO!! MY WARRANTY WON'T EVEN COVER IT! IT'S 700 DOLLARS TO FIX IT. I KNOW THIS WAS NOT MY FAULT AND NOTHING HIT MY WINDOW IT WOULD HAVE NOT EXPLODED IF THAT WAS THE CASE. *TR

6/3/2020

TL* THE CONTACT OWNS A 2020 TOYOTA COROLLA. THE CONTACT WAS CONCERNED THAT THE VEHICLE WAS MANUFACTURED WITHOUT A HEAT SHIELD. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC THAT IT WAS POSSIBLE FOR THE EXHAUST TO GET HOT ENOUGH TO CAUSE A VEHICLE FIRE. THE VEHICLE WAS TAKEN TO THE BILL PAGE TOYOTA LOCATED AT 2923 ANNANDALE RD, FALLS CHURCH, VA 22042, AND IT WAS CONFIRMED THAT THE VEHICLE WAS NO LONGER MANUFACTURED WITH A HEAT SHIELD. THE CONTACT WAS INFORMED THAT AN AFTER-MARKET PART COULD BE PURCHASED AND INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED THAT OTHER VEHICLE MANUFACTURERS MANUFACTURED THEIR VEHICLES WITH HEAT SHIELDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.

6/12/2020

DRIVE ASSIST OCCASIONALLY SWERVES OUT OF LANES AT PARKED VEHICLES, PEDESTRIANS, AND EVEN CARS IN ON COMING LANES. HAPPENS INCONSISTENTLY AND IS UNPREDICTABLE. WHEN THE CAR IS PERFECTLY CENTERED WITH DRIVE ASSIST ON, YOU BEGIN TO LET YOUR GAURD DOWN. WHICH IS WHEN YOU LEAST EXPECT YOUR CAR TO FORCIBLY TURN THE STEERING WHEEL AT AN UNSUSPECTED BICYCLIST.

4/10/2021

The contact owns a 2020 Toyota Corolla. The contact stated that the driver’s side front seat belt buckle mechanism malfunctioned and failed to lock as designed. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The approximate failure mileage was 20,000. The Vin was not available.

6/15/2021

When using cruise control, all warning lights come on while driving - check engine, parking, abs, everything. It stays like this for about a week and then stops until the next time you use cruise control. I have taken to the dealer and they acted like it wasn’t a problem and turned off the lights but it still keeps happening.

5/22/2022

I am not sure what the component is but I am driving and as I accelerate the gas my car will lose power to increase speed. If I am at the stop sign or stop light and I proceed to go the car will stall and not get going once I place my foot on the gas. I have reached out to the dealer by phone and when I have obtained service I am being advised that it's nothing. But I have experienced it on multiple occasions and even had an accident and nothing is being done to resolve the issue. I know that it can't be normal for the vehicle to do that and I am tired of getting the run around in regards to it. I was able to see that there has been a recall but do not see that it is in regard to me vin number. Can you please assist me with this matter. I should not be in the middle of driving or at a stop light and not able to accelerate my vehicle to a regular speed. I would like to have this matter looked into by a different Toyota dealer. Also it happens randomly and when I take to the dealership nothing is ever done and the issue is constantly being ignored. I am being told that due to no check engine light being on that my car is fine and its not. I don't want to lose my life due to the fact that I have purchased a faulty car and have not been made aware of any issues to protect my safety.

8/27/2022

The contact owns a 2020 Toyota Corolla. The contact stated that while driving at an undisclosed speed, the vehicle emitted an abnormal slushing sound. There was no warning light illuminated. The contact stated that upon parking and inspecting the vehicle, he noticed that the abnormal sound was coming from the front driver's side door. The contact then moved each door of the vehicle from side to side and noticed that the failure occurred on the front passenger's side door and the front and rear driver's side doors. The vehicle was taken to the dealer on several occasions and the water was drained from the doors; however, the vehicle was not diagnosed. The manufacturer was notified of the failure and informed the contact that they would cover the repair of the vehicle. The contact stated that it had been two months and the vehicle had not been diagnosed or repaired. The contact stated that he was concerned for his safety as he was a disabled veteran. The failure mileage was approximately 85,000.

10/19/2022

The contact owns a 2020 Toyota Corolla. The contact stated that while driving at an undisclosed speed, the vehicle emitted an abnormal slushing sound. There was no warning light illuminated. The contact stated that upon parking and inspecting the vehicle, he noticed that the abnormal sound was coming from the front driver's side door. The contact then moved each door of the vehicle from side to side and noticed that the failure occurred on the front passenger's side door and the front and rear driver's side doors. The vehicle was taken to the dealer on several occasions and the water was drained from the doors; however, the vehicle was not diagnosed. The manufacturer was notified of the failure and informed the contact that they would cover the repair of the vehicle. The contact stated that it had been two months and the vehicle had not been diagnosed or repaired. The contact stated that he was concerned for his safety as he was a disabled veteran. The failure mileage was approximately 85,000.

10/19/2022

The car seat base does not install properly with the seat belt method nor the anchor method. The edge of the base still flips up if the part secured by the seat belt is properly tightened. No level infication

3/19/2023

The car seat base does not install properly with the seat belt method nor the anchor method. The edge of the base still flips up if the part secured by the seat belt is properly tightened. No level infication

3/19/2023

The contact owns a 2020 Toyota Corolla. The contact stated that after rainy weather, the front driver's and passenger's doors leaked water while opened. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.

8/9/2023

Electrical issue on vehicle says that vehicles safety features are unavailable and all the light indications on the dash are lit up. It was taken to the dealership several times but the issue still hasn’t been resolved.

2/19/2024

Electrical issue on vehicle says that vehicles safety features are unavailable and all the light indications on the dash are lit up. It was taken to the dealership several times but the issue still hasn’t been resolved.

2/19/2024