2013 Toyota Avalon Owner Complaints

Complaint Summary
The 2013 Toyota Avalon has 185 reported complaints.
- Top issues involve vehicle speed control and visibility/wiper.
Reliability Score
Reliability Score
Based on 185 complaints
Most Frequent Issues
VEHICLE SPEED CONTROL
22 11.9%
VISIBILITY/WIPER
21 11.4%
UNKNOWN OR OTHER
21 11.4%
ELECTRICAL SYSTEM
14 7.6%
STRUCTURE
13 7%
Quick Insights
The top category is VEHICLE SPEED CONTROL, accounting for 11.9% of all complaints.
Owners have reported issues across 33 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
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What owners keep reporting on the 2013 Toyota Avalon
The 2013 Toyota Avalon has 185 owner complaints in this dataset. VEHICLE SPEED CONTROL is the most common complaint category, representing about 12% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2013 Toyota Avalon are VEHICLE SPEED CONTROL (22), VISIBILITY/WIPER (21), UNKNOWN OR OTHER (21).
Are these complaints a serious red flag?
Potentially. 53 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2013 Toyota Avalon?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 33 of 33 systems
VEHICLE SPEED CONTROL
22 Reports12% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE SURGED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIANS WERE UNABLE TO DIAGNOSED THE FAILURE AND STATED THAT THE VEHICLE WAS PERFORMING UP TO SPECIFICATIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE AN ENGINEER TEST DROVE THE VEHICLE AND AGREED THAT THE VEHICLE WAS PERFORMING UP TO SPECIFICATIONS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 2,000. *TR
4/4/2013
2013 TOYOTA AVALON HYBRID. CONSUMER WRITES IN REGARDS TO VEHICLE INACCURATE SPEEDOMETER. *SMD AN INSPECTION REVEALED THE SPEEDOMETER WAS 2-3 MPH FAST. ACCORDING TO TOYOTA, THAT WAS ACCEPTABLE.
6/20/2013
VISIBILITY/WIPER
21 Reports11% of totalPreviewing the first 2 complaint summaries.
THERE IS A GLARE IN THE REAR WINDOW THAT TENDS TO ALWAYS HAVE A NEGATIVE EFFECT ON VISIBILITY. I HAVE NEVER SEEN ANYTHING LIKE THIS IN MY 40 YEARS OF DRIVING AND OWNING OVER 20 VEHICLES. IT SEEMS THE ANGLE OF THE WINDOW COMBINED WITH THE LIGHT GRAY REAR DECK MATERIAL CREATES THE DISTRACTING REFLECTION/GLARE. AT FIRST I THOUGHT IT WAS THE PORT INSTALLED TINTING THAT CAUSED THE REFLECTION, BUT NOW I AM BEGINNING TO THINK IT IS A DESIGN FLAW. ALSO, I SEE YOU NEED MY NAME AND PERSONAL INFORMATION ON THIS FORM AND YOU ARE PROMISING TO KEEP IT CONFIDENTIAL AND PRIVATE. NOW HOW CAN ANYONE TRUST ANY GOVERNMENT AGENCY THESE DAYS TO PROTECT INFORMATION WHEN ONE OF THE MAIN FUNCTIONS OF OUR GOVERNMENT SEEMS TO BE SPYING ON ALL THE CITIZENS AND ACTING LIKE THE USSR CIRCA 1960? *TR
7/12/2013
VERY UPSET TOYOTA CUSTOMER, PURCHASED SHOWROOM 2013 TOYOTA AVALON WITH HEADLINER IN THE REAR DROOPED DOWN. THIS IS BRAND NEW...I WAS TOLD THAT PROBABLY SOME KIDS HAVE PULLED THE HEADLINER DOWN WHILE IN SHOWROOM. WAITING FOR RESOLUTION I DECIDED TO READ ON COMMON PROBLEMS AND LONE BEHOLD! TOYOTA, YOU HAD BETTER GET THIS FIXED IMMEDIATELY BEFORE THERE IS AN ACCIDENT DUE TO HEADLINER OBSTRUCTING THE DRIVERS VIEW. HOW FAST THIS IS RESOLVED IS GOING TO DETERMINE HOW I SPEAK ABOUT TOYOTA AND FUTURE PURCHASES! GET AFTER IT! NEXT UP, SEAT BACK COVERS ALSO WAS BLAMED ON KIDS IN SHOWROOM PULLING THEM DOWN. I LOOKED AT THE DESIGN AND SEE HOW SORRY THE ENGINEERING IS. TOYOTA, NEED FIX AS SOON AS POSSIBLE.. A GOOD ONE! I WILL REPORT THIS TO THE NEWS IF NOT RECTIFIED. *TR
8/12/2013
UNKNOWN OR OTHER
21 Reports11% of totalPreviewing the first 2 complaint summaries.
NOTICED SOME TIME A GO THE HEADLINER IS SAGGING AT THE BACK WINDOW. WAS AT DEALER FOR SERVICE AND TOLD THEM ABOUT IT. WAS TOLD THEY WOULD ORDER A NEW ONE. AFTER OBSERVING COMPLAINTS ON TNE NHTSA SITE I SEE THIS IS AN ONGOING ISSUE. WE'LL SEE IF THEY ORDER IT, HOPEFULLY TOYOTA RECTIFIES THIS BEFORE PEOPLE REALLY GET A CASE OF THE A__. MORE THAN THAT THOUGH, I HOPE THIS DOESN'T BECOME A REAL SAFETY HAZARD.
6/4/2014
ROAD NOISE VERY LOUD AND DISTRACTING. AFTER SOME INVESTIGATING ON MY OWN I FOUND THE PROBLEM WAS COMING FROM THE LEFT AND RIGHT OUTSIDE MIRRORS. TOOK TO DEALER AND THEY FOUND NO ISSUES.SO I CAME BACK HOME AND DID SOME RESEARCH ON INTERNET AND FOUND OTHERS HAVING SAME COMPLAINT. THE MIRROR HOUSINGS WERE CHANGED ON MODELS AFTER 8/2013 (HAD RIBS ADD TO HOUSING) RETURN TO DEALER AND THEY CHANGED TO THE NEWER HOUSINGS AND THE NOISE WENT AWAY.
11/20/2015
ELECTRICAL SYSTEM
14 Reports8% of totalPreviewing the first 2 complaint summaries.
RE:REPORT RECEIPT DATE: OCT 17, 2013 NHTSA CAMPAIGN NUMBER: 13V442000 COMPONENT(S): AIR BAGS , ELECTRICAL SYSTEM , EQUIPMENT TOYOTA NEEDS TO CORRECT THE DEFECTIVE DRAIN LINE. THE CONDENSATE THAT IS NOT DRAINING OUT OF THE EVAPORATOR IS ENCOURAGING THE GROWTH OF MOLD IN THE EVAPORATOR WITH AN ACCOMPANYING OBNOXIOUS ODOR. COULD THE MOLD BE A TOXIC MOLD? THE ROOT PROBLEM NEEDS TO BE SOLVED. *TR
10/21/2013
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V442000 (AIR BAGS, ELECTRICAL SYSTEM , EQUIPMENT) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
12/30/2013
STRUCTURE
13 Reports7% of totalPreviewing the first 2 complaint summaries.
DESIGN FLAW CHROME STRIP ON DASH CAUSES GLARE FROM SUN WHICH IS BLINDING WHEN DRIVING IN SUN AND POSSIBLY CAUSING DAMAGE TO RETINA. ESP BAD FOR SENIOR DRIVERS WHO HAS CATARACTS --[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
6/12/2013
HEADLINER OF THE CAR IS PEELING FROM THE REAR. WENT TO THE DEALERSHIP I.E. HOLMAN TOYOTA, MT. LAUREL, NJ, THEY ADVISED THEY WOULD ORDER THE NEW HEADLINER AND REPLACE THE SAME. WENT TODAY JULY 2ND, 2013, HOLMAN TOYOTA ADVISED THE PEELING HEADLINER IS COMMON ISSUE IN THE 2013 AVALON AND TOYOTA HAS INSTRUCTED DEALERS NOT TO REPLACE THE HEADLINER AS REPLACING THE HEADLINER WILL NOT FIX THE PROBLEM AND IT MAY HAPPEN AGAIN. TOYOTA HAS ADVISED IT IS TRYING TO COME UP WITH A PERMANENT FIX VIA A "REPAIR" JOB, NOT ETA ON THE SAME YET. TILL TOYOTA COMES UP WITH A REPAIR I HAVE A PEELING HEADLINE WHICH CAN FALL ON HEAD WHILE I AM DRIVING CAUSING AN ACCIDENT AND TOYOTA IS JUST SITTING ON IT. *TR
7/2/2013
AIR BAGS
13 Reports7% of totalPreviewing the first 2 complaint summaries.
RE:REPORT RECEIPT DATE: OCT 17, 2013 NHTSA CAMPAIGN NUMBER: 13V442000 COMPONENT(S): AIR BAGS , ELECTRICAL SYSTEM , EQUIPMENT TOYOTA NEEDS TO CORRECT THE DEFECTIVE DRAIN LINE. THE CONDENSATE THAT IS NOT DRAINING OUT OF THE EVAPORATOR IS ENCOURAGING THE GROWTH OF MOLD IN THE EVAPORATOR WITH AN ACCOMPANYING OBNOXIOUS ODOR. COULD THE MOLD BE A TOXIC MOLD? THE ROOT PROBLEM NEEDS TO BE SOLVED. *TR
10/21/2013
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V442000 (AIR BAGS, ELECTRICAL SYSTEM , EQUIPMENT) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
12/30/2013
STRUCTURE:BODY
12 Reports6% of totalPreviewing the first 2 complaint summaries.
2013 AVALON TOURING ON APRIL 2013 EXPERIENCE WITH THIS CAR HASN'T BEEN VERY GOOD CONSIDERING THAT IT IS A NEW CAR. THERE WAS AN ISSUE WITH THE LEATHER ON THE BACK SEAT BUCKLING AND A STAIN THAT WAS ON THE HEADLINER IN THE DRIVER'S SIDE REAR AREA BECAUSE OF A WATER LEAK FROM THE ROOF. IT WAS TAKEN TO CLINT'S AUTO TRIM TO CORRECT THE LEATHER. HE FELT IT WAS A WATER STAIN THAT WAS THE RESULT OF WATER LEAKING FROM AN AREA ON THE ROOF THAT WASN'T SEALED CORRECTLY. BASED ON WHAT WE HEARD FROM CLINT'S AUTO TRIM, WE TESTED THE CAR BY PLACING WATER ON THE CAR OVER THE AREA WHERE THE STAIN WAS PRESENT. IT REVEALED A NEW WATER STAIN ON THE HEADLINER. WE IMMEDIATELY TOOK IT TO SERVICE ABOUT OUR FINDING. THE CAR WAS TAKEN TO STEPHEN'S AUTO GLASS TO FIX THE LEAK. THE STAIN ON THE HEADLINER WAS CLEANED. HOWEVER, THE STAIN CAN STILL BE SEEN. WE REQUESTED THAT THE HEADLINER BE REPLACED BECAUSE OF THE STAIN. HOWEVER, MY WIFE IS HAVING ISSUES WITH HER EYES BURNING AND NOSE RUNNING WHILE IN THE CAR DUE TO THE SMELL OF MILDEW. WE TURNED OUR CAR IN FOR SERVICE YESTERDAY TO GET THE HEADLINER REPLACED. NOW, THEY TELL US THAT THE HEADLINER IS TOO SHORT TO INSTALL. SO ANOTHER ONE WILL HAVE TO BE ORDERED. SO OUR CAR WILL HAVE STAY UNTIL TUESDAY. I AM HIGHLY UPSET THAT A BRAND NEW CAR HAS SO MANY ISSUES. FIRST, IT WAS THE LEATHER, THEN A WATER LEAK, AND THE HEADLINER IS TOO SHORT FROM THE FACTORY. PROBLEMS JUST CONTINUE TO STACK ON TOP OF ONE ANOTHER. THE TOYOTA EXPERIENCE HARDLY LIVES UP WHAT IS STATED ON YOUR WEBSITE THAT IT IS SUPPOSED TO BRING A SMILE TO SOMEONE'S FACE AS AKIO TOYODA SAID IT. *TR
5/10/2013
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT STATED THAT THE SUN REFLECTION FROM THE CHROME ON THE DASHBOARD AND ARM REST DISTORTED HIS VISION WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 15. UPDATED 07/16/13*LJ
6/3/2013
SERVICE BRAKES
12 Reports6% of totalPreviewing the first 2 complaint summaries.
WHILE DRIVING FROM KNOXVILLE TN TO ATLANTA GA, ON A DOWNGRADE JUST OUTSIDE OF CHATTANOOGA ON INTERSTATE 75 I WENT TO USE THE BRAKE PEDAL. IT DEPRESSED ALL THE WAY TO THE FLOOR AND DID NOT COME BACK. I HAD NO BRAKES WHATSOEVER AND ONLY BY THE GRACE OF GOD WAS I ABLE TO SAFELY MAKE IT OVER TO THE EMERGENCY LANE, WHICH WAS CLEAR, AND WAIT UNTIL I GOT TO THE BOTTOM OF THE GRADE FOR THE VEHICLE TO COAST TO A STOP ON IT'S OWN. I HAD TO USE THE GRASS AND GRAVEL JUST OFF THE EMERGENCY LANE TO HELP BRING THE VEHICLE TO A STOP. I HAD VEHICLE TOWED BACK TO TOYOTA OF KNOXVILLE, WHERE PURCHASED, AND WAS TOLD THERE IS NO PROBLEM WITH THE VEHICLE. HAVE DRIVEN ANOTHER 500 MILES WITHOUT INCIDENT AND NO PLAUSIBLE EXPLANATION FOR WHAT HAPPENED HAS BEEN OFFERED BY TOYOTA. *TR
6/5/2013
I STOPPED AT TRAFFIC LIGHT AND HAD MY FOOT ON THE BRAKE BUT FELT THE CAR ACCELERATE AND START TO GO FORWARD. I PUT THE CAR IN NEUTRAL WITH MY FOOT STILL ON THE BRAKE. WHEN I TRIED TO RETURN TO DRIVE THE CAR JUMPED A FOOT.I STILL HAD MY FOOT PRESSED DOWN ON THE BRAKE. I WENT BACK TO NEUTRAL. BY THAT TIME THE LIGHT CHANGED AND I WENT TO DRIVE AND THE CAR WAS BACK TO NORMAL. THE CAR IS 7 MONTHS OLD AND THIS IS THE THIRD TIME THIS HAS HAPPENED.I WENT TO THE DEALER AND AFTER 4 HOURS I WAS TOLD THEY COULD FIND NOTHING WRONG WITH THE CAR.ONE OF THE MECHANICS SAID :IT'S FUNNYTOF ALL THE COMPLAINTS WE GET OF THIS NATURE WECANNOT FIND ANYTHING WRONG,EVEN OUR ENGINEERS CAN'T FIGURE IT OUT. THIS DISCONCERTING. WHILE NOT ADMITTING IT THEY SEEM AWARE OF THE PROBLEM MY WIFE IS AFRAID TO DRIVE THE CAR FOR GOOD REASON. CAN I PURSUE THE LEMON LAW? *TR
2/8/2014
VISIBILITY
6 Reports3% of totalPreviewing the first 2 complaint summaries.
IN THE 2013 TOYOTA AVALON, DRIVER VISIBILITY IS DANGEROUSLY DISTORTED WHEN LOOKING THROUGH THE REAR VIEW MIRROR AT APPROACHING CARS (ESPECIALLY AT NIGHT), DUE TO A DEFECT IN THE NEW 2013 ENGINEERING DESIGN OF THE REAR GLASS MATERIAL, REAR GLASS CONTOUR AND ANGLE, TINTING, AND DEFROST STRIPS. ALL LIGHTS (ESPECIALLY VEHICLE HEADLIGHTS, STREET LIGHTS, TRAFFIC LIGHTS, ETC.) OBSERVED THROUGH THE REAR GLASS HAVE LONG, BRIGHT, VERTICAL LINES RADIATING AT THE TOP AND BOTTOM FROM THE MAIN LIGHT SOURCE VIEWED THROUGH THE REAR VIEW MIRROR. THESE VERTICAL LINES SHINING FROM ALL OF THE NUMEROUS LIGHT SOURCES OBSCURE THE REAR VIEW VISION, CAUSING CONFUSION FOR THE DRIVER IN MANY WAYS: 1) NOT BEING ABLE TO CORRECTLY JUDGE REAR CAR DISTANCE, 2) NOT BEING ABLE TO IDENTIFY THE TYPES OF VEHICLES IN THE REAR, 3) NOT BEING ABLE TO CHANGE LANES SAFELY BECAUSE OF DISTORTIONS THROUGH THE REAR GLASS PANEL, 4) NOT BEING ABLE TO JUDGE HOW MANY VEHICLES ARE APPROACHING AND/OR PASSING, AND LAST BUT NOT LEAST, 5) CAUSING THE DRIVER TO STARE LONGER THROUGH THE REAR VIEW MIRROR IN AN ATTEMPT TO DISCERN WHAT IS TAKING PLACE BEHIND WHICH TAKES THE DRIVER'S EYE OFF OF THE FRONT VISION FOR TOO LONG. ALTHOUGH THE BRIGHT VERTICAL LINES CAN BE SEEN MORE DISTINCTLY AT DUSK AND NIGHT, THEY ARE ALSO OBSERVABLE DURING THE DAYTIME IF THE VEHICLES COMING FROM BEHIND HAVE FRONT LIGHTS ON, AND/OR THE SUN SHINES ON THE CHROME. THESE RADIATING VERTICAL LINES TAKE ON THE COLOR OF THE MAIN LIGHT SOURCE SEEN FROM BEHIND SO THE DRIVER MAY OBSERVE WHITE, YELLOW, RED, GREEN, ETC. COLORS. THIS CAUSES CONFUSION WHEN TRYING TO JUDGE WHAT IS HAPPENING WITH APPROACHING VEHICLES FROM BEHIND. ON A MULTI-LANE HIGHWAY AT NIGHT, THESE MANY-COLORED VERTICAL LINES RADIATING UP AND DOWN FROM THE VARIOUS TYPES OF HEADLIGHTS, STREET LIGHTS, ETC. CAUSE A CONFUSING AND DANGEROUS SITUATION FOR THE DRIVER.
3/26/2013
I DROVE TO BALTIMORE, MD FROM CHERRY HILL, NJ ON 06/16/2013 AT SPEEDS VARYING FROM 45MPH - 75MPH. THE MOMENT I GOT ON TO NJ TURNPIKE, THE WIND AND ROAD NOISE WERE LOUD INSIDE THE CABIN. THE ENTIRE TIME IT SEEMED THE WINDOWS OF THE CAR WERE OPEN EVEN THOUGH THE A/C WAS ON SLOW, WINDOWS AND SUNROOF WERE CLOSED. (I HAVE TWO OLDER CARS I.E. HYUNDAI ELANTRA 2002 AND HONDA ACCORD 2005 WHICH HAVE LESS CABIN NOISE WHEN WINDOWS ARE CLOSED). CONSIDERING, THIS IS A BRAND NEW CAR, HIGH END AND IS SUPPOSED TO BE VERY QUITE, I FIND IT A BIG SAFETY RISK AS THE NOISE IS DISTRACTING, BECAUSE I WAS TRYING TO SEE IF THE WINDOWS WERE OPEN, DOORS WERE PROPERLY CLOSED AND SUN ROOF WASN'T OPEN / TILTED, ALL THE WHILE DISTRACTING ME FROM THE ROAD. A LOT OF THE NOISE SEEMS TO BE COMING FROM AROUND THE DOORS AND THE FRONT WINDSHIELD, AT ONE POINT DURING MY JOURNEY THERE WAS A LOUD WHOOSHING SOUND COMING FROM THE FRONT WIND SHIELD AS IF THERE WAS NO SEAL / INSULATION BETWEEN THE WINDSHIELD AND THE BODY OF THE CAR. *TR
6/17/2013
FORWARD COLLISION AVOIDANCE
6 Reports3% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE FORWARD COLLISION AVOIDANCE; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
2/29/2016
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A WARNING LABEL WAS PLACED ON THE DASHBOARD UNTIL THE RECALL PART BECAME AVAILABLE TO SERVICE THE VEHICLE. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE SAFER CAR DATABASE DISPLAYED THAT THE VIN WAS NOT INCLUDED IN THE RECALL; HOWEVER, THE DEALER STATED THAT THE VIN WAS INCLUDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/11/16*LJ *TR
3/18/2016
SEATS
5 Reports3% of totalPreviewing the first 2 complaint summaries.
2013 AVALON TOURING ON APRIL 2013 EXPERIENCE WITH THIS CAR HASN'T BEEN VERY GOOD CONSIDERING THAT IT IS A NEW CAR. THERE WAS AN ISSUE WITH THE LEATHER ON THE BACK SEAT BUCKLING AND A STAIN THAT WAS ON THE HEADLINER IN THE DRIVER'S SIDE REAR AREA BECAUSE OF A WATER LEAK FROM THE ROOF. IT WAS TAKEN TO CLINT'S AUTO TRIM TO CORRECT THE LEATHER. HE FELT IT WAS A WATER STAIN THAT WAS THE RESULT OF WATER LEAKING FROM AN AREA ON THE ROOF THAT WASN'T SEALED CORRECTLY. BASED ON WHAT WE HEARD FROM CLINT'S AUTO TRIM, WE TESTED THE CAR BY PLACING WATER ON THE CAR OVER THE AREA WHERE THE STAIN WAS PRESENT. IT REVEALED A NEW WATER STAIN ON THE HEADLINER. WE IMMEDIATELY TOOK IT TO SERVICE ABOUT OUR FINDING. THE CAR WAS TAKEN TO STEPHEN'S AUTO GLASS TO FIX THE LEAK. THE STAIN ON THE HEADLINER WAS CLEANED. HOWEVER, THE STAIN CAN STILL BE SEEN. WE REQUESTED THAT THE HEADLINER BE REPLACED BECAUSE OF THE STAIN. HOWEVER, MY WIFE IS HAVING ISSUES WITH HER EYES BURNING AND NOSE RUNNING WHILE IN THE CAR DUE TO THE SMELL OF MILDEW. WE TURNED OUR CAR IN FOR SERVICE YESTERDAY TO GET THE HEADLINER REPLACED. NOW, THEY TELL US THAT THE HEADLINER IS TOO SHORT TO INSTALL. SO ANOTHER ONE WILL HAVE TO BE ORDERED. SO OUR CAR WILL HAVE STAY UNTIL TUESDAY. I AM HIGHLY UPSET THAT A BRAND NEW CAR HAS SO MANY ISSUES. FIRST, IT WAS THE LEATHER, THEN A WATER LEAK, AND THE HEADLINER IS TOO SHORT FROM THE FACTORY. PROBLEMS JUST CONTINUE TO STACK ON TOP OF ONE ANOTHER. THE TOYOTA EXPERIENCE HARDLY LIVES UP WHAT IS STATED ON YOUR WEBSITE THAT IT IS SUPPOSED TO BRING A SMILE TO SOMEONE'S FACE AS AKIO TOYODA SAID IT. *TR
5/10/2013
VERY UPSET TOYOTA CUSTOMER, PURCHASED SHOWROOM 2013 TOYOTA AVALON WITH HEADLINER IN THE REAR DROOPED DOWN. THIS IS BRAND NEW...I WAS TOLD THAT PROBABLY SOME KIDS HAVE PULLED THE HEADLINER DOWN WHILE IN SHOWROOM. WAITING FOR RESOLUTION I DECIDED TO READ ON COMMON PROBLEMS AND LONE BEHOLD! TOYOTA, YOU HAD BETTER GET THIS FIXED IMMEDIATELY BEFORE THERE IS AN ACCIDENT DUE TO HEADLINER OBSTRUCTING THE DRIVERS VIEW. HOW FAST THIS IS RESOLVED IS GOING TO DETERMINE HOW I SPEAK ABOUT TOYOTA AND FUTURE PURCHASES! GET AFTER IT! NEXT UP, SEAT BACK COVERS ALSO WAS BLAMED ON KIDS IN SHOWROOM PULLING THEM DOWN. I LOOKED AT THE DESIGN AND SEE HOW SORRY THE ENGINEERING IS. TOYOTA, NEED FIX AS SOON AS POSSIBLE.. A GOOD ONE! I WILL REPORT THIS TO THE NEWS IF NOT RECTIFIED. *TR
8/12/2013
SEAT BELTS
4 Reports2% of totalPreviewing the first 2 complaint summaries.
SEAT BELT ON DRIVERS SIDE HUNG UP WHEN PULLED OUT TO ATTACH IT TO THE SEAT LATCH. WILL NOT RETRACT BACK INTO THE COMPARTMENT IN THE VEHICLE BODY. HANGING LOOSE. WILL NOT ADJUST TO YOUR BODY. WOULD NOT LOCK UP IN CASE OF AN ACCIDENT. *TR
8/3/2013
TL* THE CONTACT OWNED A 2013 TOYOTA AVALON. WHILE DRIVING 35 MPH, THE CONTACT REAR ENDED A PARKED VEHICLE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE AIR BAG DID NOT DEPLOY AND THE FRONT DRIVER'S SEAT BELT DID NOT RETRACT DURING THE IMPACT. AS A RESULT, THE CONTACT'S HEAD STRUCK THE WINDSHIELD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED A FRACTURED RIGHT HAND, MULTIPLE LACERATIONS ON HIS FOREHEAD THAT REQUIRED 29 STITCHES, NECK PAIN, WHIPLASH, AND A CONCUSSION. THE CONTACT WAS TRANSPORTED BY AMBULANCE TO THE EMERGENCY ROOM FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND DEEMED DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000.
10/9/2019
ENGINE
4 Reports2% of totalPreviewing the first 2 complaint summaries.
MY 2013 TOYOTA AVALON WIRING HARNESS WAS CHEWED ON BY A RODENT . IT CAUSED PROBLEMS WITH THE RUNNING OF THE VEHICLE , THE TRACTION CONTROL , THE CRUISE CONTROL AND WAS OPERATING ON 5 CYLINDERS . THE DEALERS REPAIR SHOP SAID THAT A RODENT EAT THROUGH THE WIRES AND TOYOTA WOULD NOT WARRANTY THIS PROBLEM . THE CAR WAS PARKED IN MY DRIVEWAY NEXT TO ANOTHER TOYOTA PRODUCT THAT IS A 2006 AND HAS NEVER BEEN CHEWED . I HAVE DRIVEN TOYOTA'S SINCE 1988 AND HAVE NEVER HAD THIS TO HAPPEN . I THINK TOYOTA SHOULD BE RESPONSIBLE FOR THE DAMAGE IF THEY ARE PUTTING ANY TYPE EDIBLE PRODUCT IN THE VEHICLES THEY PRODUCE .
10/9/2015
WHILE DRIVING WESTBOUND ON THE MUSKOGEE TURNPIKE (HWY 351), AT MILE MARKER 20, THE CRUISE CONTROL SHUT OFF, VEHICLE STABILITY ICON CAME ON, CHECK ENGINE LIGHT BEGAN FLASHING. THE CAR ALSO LOST POWER AND RAN ROUGH. PULLED OVER, SHUT OFF VEHICLE. AFTER RESTARTING, THE CAR RAN FINE. THIS HAS HAPPENED TWICE, OCTOBER 3RD AND OCTOBER 17TH IN 2016. THIS VEHICLE IS EQUIPPED WITH A KEYLESS REMOTE. ADDITIONALLY, THIS HAPPENED NEXT TO A CELL PHONE TOWER ON THE NORTH SIDE OF THE HIGHWAY. IT DOES NOT OCCUR WHILE TRAVELING THE OPPOSITE DIRECTION ON THE HIGHWAY. *TR
10/20/2016
FUEL/PROPULSION SYSTEM
3 Reports2% of totalPreviewing the first 2 complaint summaries.
MY WIFE WAS IN A PARKING LOT WHEN THE CAR SUDDENLY ACCELERATED ON IT'S OWN SHE APPLIED THE BRAKE WITHOUT RESULTS. THE CAR CONTINUED FORWARD ABOUT 10 FEET,AND WAS STOPPED ON IMPACT BY A PICNIC TABLE AND SIDE OF A BUILDING. SHE RECEIVED A WHIPLASH INJURY, RECENTLY DIAGNOSED AS HERNIATED DISKS, AND IS CURRENTLY UNDER MEDICAL CARE.DAMAGE WAS CONFINED TO THE GRILL AND CRUMPLE ZONE IN THE FRONT OF THE CAR.THE INSURANCE ASSESSED THE DAMAGE AT $7,000.00, AND HAS BEEN REPAIRED. *TR
7/18/2013
I'M NOT SURE IF THE FUEL/PROPULSION SYSTEM IS AT FAULT; HOWEVER, FOLLOWING IS THE PROBLEM I HAVE EXPERIENCED NUMEROUS TIMES. WHEN I TELL TOYOTA SERVICE PEOPLE ABOUT IT, THEY DON'T SEEM CONCERNED. WHEN MAKING A SLOW TURN (USUALLY LEFT TURN), IT APPEARS THAT I AM ABOUT TO STALL - SEEMS LIKE THERE IS NOT ENOUGH GAS GETTING TO SYSTEM - OR PERHAPS IT IS A TRANSMISSION PROBLEM (GEARED DOWN TOO LOW). I AM A WOMAN, SO I DON'T KNOW WHAT THE PROBLEM IS. HOWEVER, I HAVE BEEN SCARED NUMEROUS TIMES. WHEN THIS HAPPENS, I PRESS THE ACCELERATOR HARDER AND I AM ALWAYS AFRAID THE CAR IS GOING TO LURCH FORWARD TOO FAST. *TR
5/4/2015
POWER TRAIN
3 Reports2% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE SHOOK VIOLENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE CONTACT STATED THAT A TECHNICIAN UPGRADED THE FUEL; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
11/23/2015
IN 2016 OF AUGUST I FILED A COMPLAINT WITH TOYOTA (CASE#1611260024112616) IN REFERENCE TO A TORQUE COVERTER ISSUE THAT HAS PLAQUED 2012 CAMRYS , AT THIS POINT I TOOK CAR INTO DEALER MANY OCASSIONS , BUT THEY REFUSE TO ADMIT IT THEIR FAULT, A 2300 DOLLAR PROBLEM .
5/16/2017
EXTERIOR LIGHTING
2 Reports1% of totalPreviewing the first 2 complaint summaries.
DESIGN FLAW CHROME STRIP ON DASH CAUSES GLARE FROM SUN WHICH IS BLINDING WHEN DRIVING IN SUN AND POSSIBLY CAUSING DAMAGE TO RETINA. ESP BAD FOR SENIOR DRIVERS WHO HAS CATARACTS --[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
6/12/2013
LED REAR TAILLIGHT DIODES ARE NOT WORKING COULD BE A SAFETY CONCERN
4/7/2017
VISIBILITY:GLASS, SIDE/REAR
2 Reports1% of totalPreviewing the first 2 complaint summaries.
FAILED COMPONENT IN THIS VEHICLE, AS WELL AS EVERY OTHER 2013 TOYOTA AVALON, HAS A DISTORTED REAR WINDOW AND ONE CANNOT GET A CLEAR VIEW OF WHAT IS BEHIND. ALL LINES ARE ZIG-ZAG AND EVERYTHING BEHIND IS FUZZY. THIS IS NOT A DISPUTE BETWEEN ONE CAR OWNER AND TOYOTA, BUT A DISPUTE THAT ENCOMPASSES EVERY 2013 TOYOTA AVALON AND IN WHICH THE NHTSA SHOULD TAKE INTEREST. I HAVE DOCUMENTS TO PROVE THAT ALL THESE VEHICLES HAVE THIS PROBLEM. I PURCHASED THIS CAR 12/17/12 ON A RAINY, OVERCAST DAY. AFTER DELIVERY, I NOTICED THE WINDOW, AND THINKING IT COULD BE REPAIRED BY REPLACEMENT, TOOK THE CAR TO THE DEALER AND AFTER THEY CHECKED OTHER CARS ON THE LOT, FOUND ALL HAD THE SAME PROBLEM. THE FIELD SERVICE REP AND I MET AND HE DROVE THE VEHICLE. HE TOO, SAW THE PROBLEM. WE MET AGAIN, AND HE HAD MET WITH THE TECHNICAL PEOPLE IN JACKSONVILLE, AND NO CAR HAD A CLEAR WINDOW. HE STATED, IN WRITING, THAT HE WOULD PURSUE A RE-PURCHASE OF THE VEHICLE. I WAS ADVISED TO GET A CASE NUMBER AND I DID SO. AFTER WORKING FOR SEVERAL WEEKS WITH THE CASE MANAGER, HE INFORMED ME THAT ON MAY 17TH, THE DIRECTORS AND CORPORATE MANAGERS WERE MEETING AND ON MAY 20TH, HE WOULD CALL TO LET ME KNOW IF A WINDOW HAD BEEN RE-ENGINEERED TO CORRECT THE PROBLEM. THE CORRECTION COULD NOT BE MADE, SO ARBITRATION PAPERS WERE SENT. AFTER PURSUING THIS, I WAS INFORMED I WAS NOT ELIGIBLE FOR ARBITRATION BECAUSE IT WAS A DESIGN FLAW. THIS IS A DEFECT THAT NO MFG. SHOULD BE ALLOWED TO PUT ON THE ROAD. A VERY EXPENSIVE CAR THAT NO ONE SHOULD BE CONDEMNED TO DRIVE BECAUSE ONE CANNOT GET A CLEAR VIEW OF WHAT IS BEHIND. ON 6/13/13, I WAS INFORMED TOYOTA WOULD NOT RE-PURCHASE THE CAR, NOW WOULD NOT DO ANYTHING BECAUSE THEY DID NOT CONSIDER IT TO BE A SAFETY PROBLEM. IT IS. EVEN THE REP. INVOLVED THINKS THE CAR SHOULD BE RE-PURCHASED. IT SHOULD BE RE-PURCHASED AND EVERY 2013 TOYOTA AVALON SHOULD BE RECALLED.
6/17/2013
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT STATED THAT THE REAR WINDOW WAS DISTORTED, CAUSING HIS VISIBILITY TO BE MINIMIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS COMPLIANT WITH STANDARDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 7,000. UPDATED 03/05/14*LJ *TR
12/26/2013
VISIBILITY:SUN/MOON ROOF ASSEMBLY
2 Reports1% of totalPreviewing the first 2 complaint summaries.
I DROVE TO BALTIMORE, MD FROM CHERRY HILL, NJ ON 06/16/2013 AT SPEEDS VARYING FROM 45MPH - 75MPH. THE MOMENT I GOT ON TO NJ TURNPIKE, THE WIND AND ROAD NOISE WERE LOUD INSIDE THE CABIN. THE ENTIRE TIME IT SEEMED THE WINDOWS OF THE CAR WERE OPEN EVEN THOUGH THE A/C WAS ON SLOW, WINDOWS AND SUNROOF WERE CLOSED. (I HAVE TWO OLDER CARS I.E. HYUNDAI ELANTRA 2002 AND HONDA ACCORD 2005 WHICH HAVE LESS CABIN NOISE WHEN WINDOWS ARE CLOSED). CONSIDERING, THIS IS A BRAND NEW CAR, HIGH END AND IS SUPPOSED TO BE VERY QUITE, I FIND IT A BIG SAFETY RISK AS THE NOISE IS DISTRACTING, BECAUSE I WAS TRYING TO SEE IF THE WINDOWS WERE OPEN, DOORS WERE PROPERLY CLOSED AND SUN ROOF WASN'T OPEN / TILTED, ALL THE WHILE DISTRACTING ME FROM THE ROAD. A LOT OF THE NOISE SEEMS TO BE COMING FROM AROUND THE DOORS AND THE FRONT WINDSHIELD, AT ONE POINT DURING MY JOURNEY THERE WAS A LOUD WHOOSHING SOUND COMING FROM THE FRONT WIND SHIELD AS IF THERE WAS NO SEAL / INSULATION BETWEEN THE WINDSHIELD AND THE BODY OF THE CAR. *TR
6/17/2013
THIS TOYOTA WAS PURCHASED WITH A SUNROOF TOP. AFTER DRIVING THE CAR FOR TWO WEEKS WE NOTICED THE HEADLINER WAS COMING LOOSE FROM THE ROOF. WE NOTICED THAT WHEN YOU OPENED THE SUNROOF THE AIR ENTERING THE CAR MADE THE ROOF OR HEADLINER SHAKE AND MOVE AS IF TO MUCH AIR WAS GETTING UNDER IT CAUSING THE HEADLINER TO SEPARATE FROM THE ROOF. WE TOOK THE CAR IN FOR SERVICE AND THE DEALERSHIP FINALLY TOLD US THERE WAS A RECALL ON THESE HEADLINERS AND THAT NO PARTS WERE BEING REPLACED AT THIS TIME. I LOOK AT THIS AS A MAJOR FLAW AND THE ROOF COMING LOOSE SHOULD HAVE BEEN SOMETHING THE TOYOTA SHOULD HAVE SAID SOMETHING ABOUT. WE'VE HAD THE CAR TWO WEEKS SHOULDN'T THEY HAVE SAID O BY THE WAY THE ROOF MAY SEPARATE FROM THE TOP OF THE CAR. NO CALLS ABOUT THE RECALL AND THEY TOLD US TO TAKE OUR CAR THAT THEY COULD NOT REPAIR IT RIGHT NOW. PLEASE TELL EVERYONE THE ROOF IN THIS CAR HAS PROBLEMS AN TOYOTA IS NOT FIXING IT. IT'S UNFAIR TO THE CONSUMER THAT THINGS LIKE THIS CAN HAPPEN AND PEOPLE KNOW ABOUT IT AND ARE STILL ALLOWED TO SELL THESE CAR IF YOU WANT TO BUY ONE TODAY. *TR
7/2/2013
STEERING
2 Reports1% of totalPreviewing the first 2 complaint summaries.
2013 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO STEERING WHEEL MALFUNCTION. *SMD THE CONSUMER STATED WHILE DRIVING, HE HEARD A STRANGE NOISE COMING FROM UNDER THE PASSENGER SEAT. AS HE MADE A TURN, THE STEERING WHEEL DID NOT RESPOND AND INSTEAD OF SNAPPING BACK INTO A 12 O'CLOCK POSITION, IT STAYED LOCKED INTO THE TURN. HE COULD NOT TURN THE WHEEL TO STRAIGHTEN OUT THE VEHICLE. AS HE LOOKED UP, HE SAW HE WAS ABOUT TO CRASH INTO AN ONCOMING VEHICLE. WITH NO TIME TO REACT, HE HIT THE ONCOMING VEHICLE, IN A FRONT END COLLISION. AT THE TIME OF THE CRASH, HE WAS ONLY GOING ABOUT 15 MPH. THE OTHER DRIVER SUSTAINED A NECK INJURY AND A BUMP ON THE TOP OF HIS HEAD, WHEN HE HIT THE ROOF ON IMPACT AND THE CONSUMER SUFFERED WHIPLASH. AFTER THE VEHICLE WAS REPAIRED, THE CONSUMER HEARD THE SAME NOISE A BEFORE, RIGHT BEFORE THE ACCIDENT OCCURRED. TOYOTA CLAIMED THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONSUMER HAS SINCE TRADED THE VEHICLE. *JB UPDATED 04/07/14
3/11/2014
WHILE DRIVING THE VEHICLE AT APPROXIMATELY 45 MPH ON A CLEAR SUNNY DAY THE WINDSHIELD WIPERS TURNED ON AND BEGAN TO OPERATE AT FULL SPEED AND WOULD NOT RESPOND AT ATTEMPTS TO STOP THEM. THE HORN STARTED GOING OFF WITH ALARM NOISES IN THE VEHICLE. THE SMELL OF AN ELECTRICAL ODOR AND WHITE SMOKE BEGAN TO ENTER THE CABIN THROUGH THE DASH. ATTEMPTS TO PULL THE VEHICLE OVER WERE PREVENTED AS THE STEERING WHEEL LOCKED. THE BRAKES WOULD NOT RESPOND OR WORK DESPITE STEPPING ON THEM WITH BOTH FEET AND ATTEMPTING TO PUMP THEM. THE VEHICLE WAS STILL TRAVELING ON THE ROAD AND DOWN A HILL WITH NO ELECTRICAL, STEERING, OR POWER FUNCTION OF THE VEHICLE. AS THE VEHICLE SLOWED THE PASSENGER JUMPED OUT. FIRE BEGAN TO COME THROUGH THE DASH AND UPON THE DRIVER OPENING HIS DOOR FIRE ALSO CAME INTO THE CABIN FROM BENEATH THE VEHICLE. THE DRIVER JUMPED OUT JUST BEFORE THE VEHICLE CAREENED DOWN AN EMBANKMENT AND EXPLODED 3 TIMES. *TR
9/1/2014
ENGINE AND ENGINE COOLING
2 Reports1% of totalPreviewing the first 2 complaint summaries.
I PURCHASED A TOYOTA AVALON LIMITED CERTIFIED BY THE DEALERSHIP TO BE SAFE WITH NO RECALLS OR APPLICABLE SSCS. ON MAY 16 2014. I WAS NOT INFORMED OF A OUTSTANDING SAFETY RECALL INVOLVING THE AIR CONDITIONING UNIT HOUSING MAY LEAK ONTO THE AIR BAG CONTROL MODULE. I DID NOT FIND THIS OUT UNTIL MAY 21 2014 5 DAYS AFTER I BOUGHT THE CAR THE DEALERSHIP KNEW ABOUT THIS PROBLEM SINCE OCT 2013, AND STILL SOLD THE CAR, HAD I NOT CHECK THE VIN # WITH THE SAFETY BOARD I WOULD HAVE NEVER KNOWN, THEY SAY THE PROBLEM HAS BEEN REPAIRED ON MAY 21 2014. NEVER THE LESS THE DEALERSHIP FALSIFIED THE CERTIFICATION AND COMMITTED FRAUD BY SELLING ME THIS CAR. *TR
6/5/2014
PER THE TOYOTA SERVICE DEPARTMENT, THE DRAIN HOSE FOR THE AIR CONDITIONING CONDENSER IN MY 2013 TOYOTA AVALON MAY BECOME CLOGGED CAUSING WATER TO ACCUMULATE AT THE BOTTOM OF THE AIR CONDITIONING CONDENSER UNIT HOUSING. THE ACCUMULATED WATER MAY THEN LEAK THROUGH A SEAM IN THE HOUSING ONTO THE AIR BAG CONTROL MODULE POTENTIALLY RESULTING IN A SHORT CIRCUIT OF THE MODULE. THEY SAY TOYOTA WILL NOT FIX THIS PROBLEM. *TR
9/8/2014
TIRES
2 Reports1% of totalPreviewing the first 2 complaint summaries.
WE WERE DRIVING OUR 2013 TOYOTA AVALON ON I-10 IN HEAVY TRAFFIC. AFTER STOPPING FOR GAS, WE REENTERED THE HIGHWAY AND THE LOW TIRE PRESSURE LIGHT CAME ON. BEFORE WE COULD PULL OVER, THE RIGHT FRONT TIRE BLEW OUT; THE ENTIRE INTERIOR SIDEWALL SEPARATED. WE HAD NOT HIT ANY POTHOLE OR ANY OTHER OBJECT. THANKFULLY, MY HUSBAND WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DIDN'T SWERVE INTO THE 18 WHEELER NEXT TO US. THE MECHANIC INFORMED US THAT THE BRIDGESTONE TIRES TOYOTA HAD PLACED ON THE VEHICLE HAD BEEN DOWNGRADED FROM A 40K MILE TIRE TO A 0 MILE TIRE. THE VEHICLE HAD ONLY 15,143 MILES ON IT AND WAS LESS THAN A YEAR OLD. A SECOND TIRE (LEFT REAR TIRE) WAS ALSO TOO DANGEROUS TO CONTINUE TO USE (AS IT LOOKED LIKE THE INTERIOR SIDEWALL ON THAT ONE WAS ALSO ABOUT TO SEPARATE) SO WE HAD TO REPLACE THAT TIRE AS WELL THAT DAY. WE WILL BE REPLACING THE OTHER TWO NOW AND WILL NEVER AGAIN BUY ANY BRIDGESTONE OR FIRESTONE PRODUCT. THE ABSOLUTELY SUBSTANDARD QUALITY OF THEIR PRODUCTS PLACED THE LIVES OF OUR ENTIRE FAMILY AT RISK. MY DAUGHTERS OFTEN DRIVE THIS VEHICLE AND ONE OF THEM WILL BE TAKING IT TO COLLEGE IN THE FALL. I WOULD HATE TO THINK OF WHAT WOULD HAVE HAPPENED IF ONE OF OUR KIDS HAD BEEN BEHIND THE WHEEL WHEN THIS TIRE BLEW OUT WITHOUT WARNING. IT IS INEXCUSABLE THAT BRIDGESTONE WOULD PUT OUT SUCH POOR QUALITY PRODUCTS, REPRESENTING THEM TO BE A 40K MILE TIRE, THEN DOWNGRADE THE MILEAGE ON THE TIRES WITHOUT NOTIFYING OWNERS AND GET AWAY WITH THAT TYPE OF ACTIVITY. WE ALWAYS MAINTAIN OUR VEHICLES AND THE TIRES WERE ROTATED AND VEHICLE ALIGNMENT CHECKED ALL PER NORMAL SCHEDULED MAINTENANCE. TIRES ARE BRIDGESTONE TURANZA EL 400, P225/45R18 91V M+S, DOT OBRR PM1 0313. *TR
6/6/2014
SIDEWALL OF TIRE SHOWED A BUBBLE AFTER 24,000 MILES ON A 2013 TOYOTA AVALON DISCOVERED BY DEALER ON ROUTINE MAINTENANCE. CONTACTED MICHELIN AND THEY SENT ME TO A DEALER THAT BUMPED UP THE PRICE $25 OVER THE PRICE THE DEALER QUOTED AND ONLY OFFERED 20% CREDIT. I BELIEVE THE SIDEWALL IS A MANUFACTURING DEFECT. I HAVE PHOTOS THAT I CAN SEND. THESE TIRES ARE A DANGER TO THE REINING PUBLIC AND NEED TO BE RECALLED BEFORE DEATH OR A SERIOUS INJURY RESULTS FROM THE SIDEWALL.
12/28/2015
ELECTRONIC STABILITY CONTROL (ESC)
2 Reports1% of totalPreviewing the first 2 complaint summaries.
MY 2013 TOYOTA AVALON WIRING HARNESS WAS CHEWED ON BY A RODENT . IT CAUSED PROBLEMS WITH THE RUNNING OF THE VEHICLE , THE TRACTION CONTROL , THE CRUISE CONTROL AND WAS OPERATING ON 5 CYLINDERS . THE DEALERS REPAIR SHOP SAID THAT A RODENT EAT THROUGH THE WIRES AND TOYOTA WOULD NOT WARRANTY THIS PROBLEM . THE CAR WAS PARKED IN MY DRIVEWAY NEXT TO ANOTHER TOYOTA PRODUCT THAT IS A 2006 AND HAS NEVER BEEN CHEWED . I HAVE DRIVEN TOYOTA'S SINCE 1988 AND HAVE NEVER HAD THIS TO HAPPEN . I THINK TOYOTA SHOULD BE RESPONSIBLE FOR THE DAMAGE IF THEY ARE PUTTING ANY TYPE EDIBLE PRODUCT IN THE VEHICLES THEY PRODUCE .
10/9/2015
WHILE DRIVING WESTBOUND ON THE MUSKOGEE TURNPIKE (HWY 351), AT MILE MARKER 20, THE CRUISE CONTROL SHUT OFF, VEHICLE STABILITY ICON CAME ON, CHECK ENGINE LIGHT BEGAN FLASHING. THE CAR ALSO LOST POWER AND RAN ROUGH. PULLED OVER, SHUT OFF VEHICLE. AFTER RESTARTING, THE CAR RAN FINE. THIS HAS HAPPENED TWICE, OCTOBER 3RD AND OCTOBER 17TH IN 2016. THIS VEHICLE IS EQUIPPED WITH A KEYLESS REMOTE. ADDITIONALLY, THIS HAPPENED NEXT TO A CELL PHONE TOWER ON THE NORTH SIDE OF THE HIGHWAY. IT DOES NOT OCCUR WHILE TRAVELING THE OPPOSITE DIRECTION ON THE HIGHWAY. *TR
10/20/2016
TIRES:SIDEWALL
2 Reports1% of totalPreviewing the first 2 complaint summaries.
The contact owns a Goodyear Tire. Tire Line: Assurance Max Life, Tire Size: 225/45/VR18. The contact stated that he noticed the front driver's side tire had a big bubble on the sidewall. The vehicle was taken to an independent mechanic. The local dealer was not contacted. The tire was not diagnosed or repaired. The manufacturer was not notified of the failure. The tire mileage was 6,000. The VIN was not available.
4/20/2022
SIDEWALL TIRE FAILED AFTER 3 MONTHS. NO HAZARD ON ROADWAY, SIDEWALL SEPARATED WHILE TRAVELING AT 70 MPH CAUSING CAR TO GO OUT OF CONTROL WITH NEAR ACCIDENT. AFTER INSPECTING TIRE IT APPEARS TO HAVE VERY LITTLE MATERIAL DEPTH INDICATING A DEFECT BY MANUFACTURER.
2/19/2024
FUEL SYSTEM, GASOLINE
1 Report1% of totalPreviewing the first 1 complaint summaries.
WHILE PULLING INTO A HEAD ON PARKING PLACE; SUDDENLY THE CAR ACCELERATED, JUMPED THE CURB, CROSSED THE SIDEWALK AND THE FRONT WHEELS WENT A FOOT OR SO INTO THE GRASS. APPLIED THE BRAKES AND THE CAR STOPPED. *TR
10/7/2013
EQUIPMENT
1 Report1% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT STATED THAT THE REAR WINDOW WAS DISTORTED, CAUSING HIS VISIBILITY TO BE MINIMIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS COMPLIANT WITH STANDARDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 7,000. UPDATED 03/05/14*LJ *TR
12/26/2013
EQUIPMENT ADAPTIVE/MOBILITY
1 Report1% of totalPreviewing the first 1 complaint summaries.
BRAKES WERE APPLIED AUTOMATICALLY ALTHOUGH DRIVER WAS ACCELERATING. SUSPECT MALFUNCTION IN PRE-COLLISION SYSTEM (NO COLLISION WAS IMMINENT). *TR
3/6/2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
1 Report1% of totalPreviewing the first 1 complaint summaries.
I RECEIVED A RECALL NOTICE ON MY VEHICLE ON FEBRUARY 6, 2014 AND EVERY TIME I HAVE CALLED THE DEALERSHIP TO HAVE MY HVAC ASSEMBLY REPAIRED THEY TELL ME THAT THE PARTS ARE ON BACKORDER. I FEEL LIKE THEY ARE PUTTING ME AND MY SAFETY AT RISK BY NOT PRODUCING A FIX FOR THIS RECALL. *TR
4/22/2014
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
1 Report1% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT STATED THAT THE TIRE PRESSURE SENSOR LIGHT WAS CONTINUOUSLY ILLUMINATED AFTER THE TIRES WERE INFLATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE TIRES WERE ROTATED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,500.
12/3/2014
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
1 Report1% of totalPreviewing the first 1 complaint summaries.
2013 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO SMELL OF COMBUSTION GAS THAT COMES INTO CABIN OF VEHICLE UPON ACCELERATION. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER WAS ADVISED THAT PROBLEM WAS NOT RECOGNIZED IN THE TECHNICAL MANUAL; THEREFORE, THERE IS NO REPAIR AVAILABLE. THE CONSUMER BELIEVES CARBON MONOXIDE WAS BEING RELEASED INTO THE VEHICLE. *JS
7/11/2017
PARKING BRAKE
1 Report1% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. WHILE REVERSING OUT OF THE DRIVEWAY, THE EMERGENCY BRAKE AUTOMATICALLY ENGAGED AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY AT VARIOUS TIMES AND SPEEDS. THE VEHICLE WAS TAKEN TO TOYOTA OF DES MOINES (1650 SE 37TH ST, GRIMES, IA 50111, (515) 276-4911) WHERE IT WAS DIAGNOSED THAT THE BRAKE INJUNCTION WITH THE LEFT TURN SINGLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 82,500.
8/16/2019
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
1 Report1% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT STATED THE REAR PASSENGER'S SEAT BELT FAILED TO LATCH SECURELY INTO THE BUCKLE. THE VEHICLE WAS TAKEN TO AL HENDRICKSON TOYOTA LOCATED AT 5201 W, FL-834, COCONUT CREEK, FL 33073, AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
5/7/2020
LANE DEPARTURE: BLIND SPOT DETECTION
1 Report1% of totalPreviewing the first 1 complaint summaries.
I have a tacky dashboard which has a glare on the dashboard hindering vision while driving. I understand is a recall however not for 2013 avalons. Iâm a senior which make more difficult for to drive my care comfortably. I would like Toyota to approve the repair for my car. Iâve been a loyal customer for 25 years Sincerly
12/7/2023
CHEST CLIP, BUCKLE, HARNESS
1 Report1% of totalPreviewing the first 1 complaint summaries.
Straps, yes The straps do not stay tight and do not keep my child restrained Yes After checking the straps on the car seat they become loose no longer restraining my child in her seat
12/23/2024
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2013 Toyota Avalon?
Are complaints about the 2013 Toyota Avalon a serious warning sign?
How should buyers use complaint data for the 2013 Toyota Avalon?
Are complaints about the 2013 Toyota Avalon severe?
Complaint list entries are sourced from owner-submitted NHTSA ODI records.
Toyota Avalon: How should complaint data influence buying decisions?
Carfocal links complaint data directly to recall and maintenance routes for the same model year.
- Complaint entries
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- Top-topic view
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- NHTSA ODI owner complaint records
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