2019 Toyota 4Runner Owner Complaints

BY DESIGN, WHICH TOYOTA MOTOR SALES USA INC. ACKNOWLEDGES, THE 2019 4RUNNER SR5 WINDSHIELD AND FRONT WINDOW DEFROST FUNCTIONS WITH EXTERNAL AIR ONLY, AND WILL NOT FUNCTION WITH RECIRCULATED VEHICLE CABIN AIR. THIS EXPOSES VEHICLE OCCUPANTS TO POTENTIALLY HAZARDOUS EXTERNAL AIR CONDITIONS DURING WINTER DRIVING. I'VE PERSONALLY BEEN EXPOSED TO THIS HEALTH HAZARD ON MULTIPLE OCCASIONS WHILE OPERATING THE 4RUNNER WINDSHIELD DEFROST HVAC IN INCLEMENT WEATHER: IN HEAVY FREEWAY TRAFFIC AND EXPOSED TO VEHICLE EXHAUST-LADEN EXTERNAL AIR, AND IN MOUNTAIN WINTER DRIVING AND EXPOSED TO EXTERNAL DIESEL EXHAUST FROM SNOW REMOVAL VEHICLES. AS AN ASTHMA SUFFERER SUCH EXPOSURE DURING NORMAL OPERATION OF THE VEHICLE IS A HEALTH RISK. ON AT LEAST ONE OCCASION I'VE EXPERIENCED SIGNIFICANT RESPIRATORY DISTRESS DUE TO THIS 2019 TOYOTA 4RUNNER DESIGN DEFECT. I'M CONCERNED ABOUT CONTINUED EXPOSURE AND RELATED HEALTH HAZARDS FOR ME AND OTHER VEHICLE OCCUPANTS WHILE OPERATING A INTEGRAL VEHICLE FEATURE, ONE THAT IS NECESSARY FOR SAFE DRIVING DURING INCLEMENT WEATHER CONDITIONS.

12/12/2019

I HAD BEEN DRIVING FOR TWO MINUTES ON A CITY ROAD GOING APPROXIMATELY 30 MPH, WHEN MY CAR SUDDENLY STALLED AND ALL THE INDICATOR LIGHTS CAME ON. THEN THE CAR STARTED ON ITS OWN AND I WAS ABLE TO TURN INTO A PARKING LOT. THEN THE CAR STALLED AGAIN AND I NOTICED SMOKE COMING OUT OF THE HOOD IN FRONT OF THE WINDSHIELD. I PUT IT IN PARK AND TOOK THE KEY OUT OF THE IGNITION. I GOT OUT OF THE CAR AND THE CAR RESTARTED AND STALLED ON ITS OWN A FEW MORE TIMES AFTER THAT. IT ALSO MADE A LOUD BEEPING SOUND THAT SOUNDED LIKE A CAR ALARM BUT WE DON'T HAVE AN ALARM INSTALLED. THE ENTIRE FRONT HALF OF VEHICLE WAS ANNIHILATED.

2/26/2020

I HAD BEEN DRIVING FOR TWO MINUTES ON A CITY ROAD GOING APPROXIMATELY 30 MPH, WHEN MY CAR SUDDENLY STALLED AND ALL THE INDICATOR LIGHTS CAME ON. THEN THE CAR STARTED ON ITS OWN AND I WAS ABLE TO TURN INTO A PARKING LOT. THEN THE CAR STALLED AGAIN AND I NOTICED SMOKE COMING OUT OF THE HOOD IN FRONT OF THE WINDSHIELD. I PUT IT IN PARK AND TOOK THE KEY OUT OF THE IGNITION. I GOT OUT OF THE CAR AND THE CAR RESTARTED AND STALLED ON ITS OWN A FEW MORE TIMES AFTER THAT. IT ALSO MADE A LOUD BEEPING SOUND THAT SOUNDED LIKE A CAR ALARM BUT WE DON'T HAVE AN ALARM INSTALLED. THE ENTIRE FRONT HALF OF VEHICLE WAS ANNIHILATED.

2/26/2020

2019 TOYOTA 4 RUNNER. CONSUMER WRITES IN REGARD TO VEHICLE STALLING WHILE DRIVING AND TO THE RECALL NO. 20V-012. *AS THE CONSUMER STATED THE VEHICLE STALLED TWICE. ON ONE OCCASION THE HEAT SETING CHANGED AND THE DASHBOARD LIGHTS WENT OUT. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. *JS

3/26/2020

Component: Possible steering rack issue Safety concern: Vehicle steering wheel shakes at speed between 60-62mph. A lot of new 4Runner affected by this issue. Problem is confirmed by Toyota Dealership

6/30/2021

Steering wheel shakes and wobbles. At times violently. Occurs at 55-65 MPH. Wheels and tires have been balanced countless times. Alignment is in spec. Correct Tire pressure is used. Truck has been inspected by dealer. Tires have been balanced by dealers and local shops. No one can fix the shake and wobble in the steering wheel. This has been a problem since the vehicle was new and now has over 20,000 miles. There are thousands of complaints as I have found on line forums.

7/2/2021

NEED TO REMEDY THIS OPEN RECALL OF DRIVING A VEHICLE THAT CAN SHUT OFF WHILE DRIVING AT HIGH SPEEDS. I HAVE BEEN CALLING TOYOTA ON A WEEKLY BASIS ASKING FOR A REMEDY, BUT HAVE NOT BEEN PROVIDED AN ANSWER. HOW ARE PEOPLE SUPPOSED TO KEEP DRIVING A VEHICLE THAT COULD JUST SHUT OFF AND LOSE CONTROL?

2/18/2020

MY ISSUE IS PRIMARILY WITH TOYOTA CORPORATE AND HOW THEY ARE HANDLING THE FUEL PUMP RECALL. A BRAND NEW VEHICLE WITH LESS THAN 5000 MILES HAS A RECALL FOR A RANDOM FUEL PUMP FAILURE, AND TOYOTA DOES NOT HAVE A 'REMEDY' AVAILABLE NOR DO THEY HAVE A TIMELINE FOR WHEN THE REMEDY MAY BE AVAILABLE. THEY ARE REQUIRING THEIR CUSTOMERS TO ASSUME THE RISK OF THE STALL OR CAR WRECK WHILE THEY ARE TRYING TO FIGURE OUT THE CHEAPEST WAY TO REPLACE THE FUEL PUMPS IN 700,000 VEHICLES. I AM NO VEHICLE ENGINEER, BUT IF THE FUEL PUMP IS THE ISSUE, AND THEY HAVE ISOLATED TO A FAULTY BATCH OF FUEL PUMPS, IT SEEMS THAT THE 'REMEDY' WOULD BE REPLACING THE FUEL PUMP. MY GUESS IS THAT TOYOTA IS TRYING TO ONLY PARTIALLY REPLACE OR FIX PARTS ON THE FUEL PUMP TO SAVE A FEW DOLLARS PER FIX INSTEAD OF PUTTING THEIR CUSTOMERS FIRST. THE LEAST THEY COULD DO WOULD BE TO BE FORTHCOMING ABOUT THE TIMELINE OR WHY THERE IS A DELAY. INSTEAD, THEY ARE EITHER PUTTING THEIR CUSTOMERS AT RISK IN A CAR THAT THEY HAVE ACKNOWLEDGED CAN HAVE A RANDOM FUEL PUMP FAILURE LEADING TO BODILY HARM OR INJURY, OR THEY FORCE THEIR CUSTOMERS INTO A SUBPAR LOANER/RENTAL CAR (I INITIALLY WENT FROM A 4RUNNER TO A MINIVAN) AND HAVING TO RETURN TO THE RENTAL CAR COMPANY TO SIGN A NEW CONTRACT EVERY 30 DAYS.

2/24/2020

I HAD BEEN DRIVING FOR TWO MINUTES ON A CITY ROAD GOING APPROXIMATELY 30 MPH, WHEN MY CAR SUDDENLY STALLED AND ALL THE INDICATOR LIGHTS CAME ON. THEN THE CAR STARTED ON ITS OWN AND I WAS ABLE TO TURN INTO A PARKING LOT. THEN THE CAR STALLED AGAIN AND I NOTICED SMOKE COMING OUT OF THE HOOD IN FRONT OF THE WINDSHIELD. I PUT IT IN PARK AND TOOK THE KEY OUT OF THE IGNITION. I GOT OUT OF THE CAR AND THE CAR RESTARTED AND STALLED ON ITS OWN A FEW MORE TIMES AFTER THAT. IT ALSO MADE A LOUD BEEPING SOUND THAT SOUNDED LIKE A CAR ALARM BUT WE DON'T HAVE AN ALARM INSTALLED. THE ENTIRE FRONT HALF OF VEHICLE WAS ANNIHILATED.

2/26/2020

TL* THE CONTACT OWNS A 2019 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SUBJECTED TO NHTSA CAMPAIGN NUMBER: 20V0120000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO BOHN TOYOTA LOCATED AT (3800 LAPALCO BLVD, HARVEY, LA 70058, 504-341-3300) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND IT WAS CONFIRMED THAT THE VIN WAS INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 14,649.

3/4/2020

I RECENTLY PURCHASED A 2019 TOYOTA 4RUNNER FROM STADIUM TOYOTA. IN THE BEGINNING OF NOVEMBER 2019, I BEGAN TO HEAR A SQUEAKING NOISE COMING FROM THE CAR WHEN EVER I WOULD BACK-OUT OF MY GARAGE FIRST THING IN THE MORNING AND LIGHTLY RELEASE THE BREAKS. I RECORDED THE NOISE AND SCHEDULED AN APPOINTMENT WITH THE DEALER. I SHOWED THE VIDEO TO THE SERVICE TECHNICIAN, WHO ACKNOWLEDGED THE PROBLEM BUT WAS UNABLE TO REPLICATE IT. 2 DAYS AFTER THE SERVICE, THE SQUEAKING SOUND, WHICH SOUNDS LIKE METAL RUBBING AGAINST METAL, CAME BACK. IN THE BEGINNING, THE SOUND WOULD HAPPEN FIRST THING IN THE MORNING, AFTER I HAVEN'T DRIVEN FOR 12 HOURS. NOW, THE SOUND CAN BE SOMETIMES HEARD EVEN AFTER THE CAR HAVE BEEN PARKED FOR AN HOUR. I FULLY RESPECT THE OPINION OF THE SERVICE TECHNICIAN, WHO WAS UNABLE TO FIND THE SOURCE OF THE PROBLEM, BUT I WILL NOT ACCEPT THAT THE SQUEAKING SOUND IS A NORMAL SOUND OF THE VEHICLE, AND I WANT THE ISSUE TO BE RESOLVED. I PURCHASED THE VEHICLE WITH 4 MILES ON IT AND CURRENTLY HAS ~4000 MILES ON IT. I HAVE ATTACHED THE FIRST CORRESPONDENCE BETWEEN ME AND TOYOTA HEADQUARTERS IN WHICH I DETAIL THE THE ISSUE TO THEM. I MENTION THAT THE SQUEAKING SOUND IS COMING FROM THE FRONT, BUT AFTER MY MEETING WITH THE SERVICE TECHNICIAN, I WAS LET KNOW THAT THE SQUEAKING SOUND COULD BE COMING FROM THE BACK AS WELL. I HAVE BEEN TO THE SERVICE TECHNICIAN 3 TIMES SO FAR WITHOUT AN SOLUTION PRIVILEGED. AFTER I COME BACK FROM THE DEALER, THE SQUEAKING SOUND COMES BACK AFTER 3 DAYS. THE TECHNICIAN ALWAYS TELLS US THAT THE SQUEAKING IS BECAUSE OF MOISTURE AND BREAK DUST, BUT I DO NOT UNDERSTAND WHY MY 2016 TOYOTA 4RUNNER, WHICH WAS PURCHASED IN THE BEGINNING 2017, BRAND NEW FROM THE SAME DEALER AND SAME SALES PERSON, DOES NOT HAVE THIS ISSUE. THE 2019 4RUNNER HAS BEEN GARAGE STORED SINCE THE DAY IT WAS PURCHASED.

2/1/2020

GENERAL BRAKE USE. WHEN PRESSING TO THE BRAKES THE PEDAL HAS TO BE PRESSED ON ALL THE WAY TO THE FLOOR BEFORE THE CAR BEGINS TO STOP.

3/30/2021

TL* THE CONTACT OWNS A 2019 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHEN DRIVING AT 10 MPH AND PROCEEDING TO TURN LEFT ON GREEN LIGHT, ANOTHER VEHICLE DRIVING AT HIGH SPEEDS FAILED TO YIELD AND CRASHED INTO THE CONTACTS VEHICLE FRONT PASSENGER AREA DOOR AND THE FRONT BUMPER PUSHED THE CONTACTS FRONT PASSENGER DOOR AND BUMPER OUT OF ALIGNMENT. THE CONTACT MENTIONED THAT THE OTHER DRIVER ATTEMPTED TO FLEE THE SCENE OF THE ACCIDENT. THE CONTACT STATED THAT THE DRIVER'S AIR BAG FAILED TO DEPLOY AND CAUSED THE CONTACTS FACE TO HIT THE STEERING WHEEL AND THE DRIVER'S DOOR WINDOW. THE CONTACT SUFFERED INJURIES TO THE NECK AND UPPER BACK WHERE MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

9/10/2020

I was in an accident where the vehicle ran into the guard rail while on the interstate. The vehicle had significant damage and has now been declared a Total Loss by the insurance company. With the amount of damage to the front side of the vehicle, the airbag did not deploy and leaves us wondering with such damage, why it didn't deploy!

8/27/2024

TL* THE CONTACT OWNS A 2019 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED SAND MOUNTAIN TOYOTA (9167 US-431, ALBERTVILLE, AL 35950, (256) 878-0789) HOWEVER, THE CONTACT DID NOT RECEIVE A CALLBACK. THE CONTACT STATED THAT SHE SAW ONLINE THAT THE REMEDY WOULD NOT BE AVAILABLE UNTIL MARCH OF 2021. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2/2/2021

TL* THE CONTACT OWNS A 2019 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED PRECISION TOYOTA OF TUCSON (700 W. WETMORE RD, TUCSON, AZ 85705, (520) 795-5565) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

3/15/2021

TL* THE CONTACT OWNS A 2019 TOYOTA 4RUNNER. WHILE DRIVING 65 MPH, A HIGH-PITCHED WHINING NOISE WAS HEARD FROM THE REAR AXLE. EACH TIME THE ACCELERATOR PEDAL WAS DEPRESSED, THE WHINING NOISE OCCURRED. WHEN THE ACCELERATOR PEDAL WAS RELEASED, THE WHINING NOISE WENT AWAY. THE VEHICLE WAS TAKEN TO BIG TWO TOYOTA OF CHANDLER (LOCATED AT 1250 S GILBERT RD, CHANDLER, AZ 85286, (480) 989-6000) WHERE IT WAS TEST DRIVEN. THE TECHNICIAN INFORMED THE CONTACT THAT IT SOUNDED LIKE THE PINION GEAR WAS NOT ASSEMBLED PROPERLY. THE CONTACT ASKED WHY THE WHINING NOISE ONLY OCCURRED WHEN DEPRESSING THE ACCELERATOR PEDAL AND WAS INFORMED THAT IT WAS DUE TO THE TORQUE BEING APPLIED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 1904182303. THE APPROXIMATE FAILURE MILEAGE WAS 5,300.

6/12/2019

THE TRD PRO TUNED FOX SHOCKS MAKE AUDIBLE HOLLOW 'THUNK' SOUNDS WHEN TRAVELING OVER SMALL BUMPS OR CRACKS IN CONCRETE AT LOW SPEED (<15MPH) WHEN TEMPERATURES DROP BELOW 50 DEGREES F. IT OCCURS IN THE FRONT AND REAR SHOCKS. THE REAR SHOCKS ALSO MAKE EXCESSIVE NOISE UNDER THE SAME WEATHER CONDITIONS WHEN TURNING IN REVERSE FROM AN INCLINE TO A FLAT SURFACE.

10/29/2020

THIS BRAND NEW 4RUNNER MAKES LOUD GROANING SOUND FROM THE FIRST DAY UNTIL NOW, EVERY TIME WHEN TRANSFERRING FROM REVERSE TO DRIVE OR DRIVE TO REVERSE ON A HILL ROAD, NO MATTER AN ALLEY OR A PARKING WAY. PEOPLE WHO HEARD OF IT SAID IT SHOULD BE A TRANSMISSION PROBLEM AND IT'S BAD. BECAUSE IT SOUNDS LIKE SOMETHING INSIDE IS BEING BROKEN AND NOT SURE WHEN IT'S TOTALLY DEAD SUDDENLY AND THE VEHICLE WOULD LOSE CONTROL. I DON'T KNOW CAR. I DIDN'T LET ANY MECHANIC TOUCH IT YET BECAUSE I'M LOOKING FOR A THIRD PARTY LEGALLY TO CHECK IT AND THEIR REPORT WOULD BE ALSO ACCEPTED BY TOYOTA. SO I DON'T HAVE ANY REPORT ABOUT THE PROBLEM NOW AND I DON'T KNOW WHAT I SHOULD DO EITHER. BUT I REALLY WANT TO KNOW HOW BAD IT IS AND IF IT'S SAFE TO DRIVE. I'VE BEEN TOLD BY A TOYOTA MECHANIC THAT ANOTHER CUSTOMER WHO PURCHASED 4RUNNER TOO FROM THE SAME DEALERSHIP SHOP COMPLAINED ABOUT THIS SOUND TOO. SO I REPORT IT HERE. HOPE YOU CAN HELP! I HAVE OVER DOZEN RECORDS OF THE SOUND, I'D LIKE TO SENT THEM BY EMAIL OR MAIL TO YOU. THANK YOU!

12/17/2019

THIS SR5 WAS B RAND NEW PURCHASED IN MARCH 2019. IT HAS NEVER BEEN DRIVEN OFF ROAD WITH THE EXCEPTION BEING I DRIVE IT UP A HILL TO MY BARN OVER LAWN USING 4WD HIGH. I'VE HEARD THIS GRINDING NOISE TWO TO THREE TIME WHEN SHIFTING FROM REVERSE INTO DRIVE WHEN THE TRUCK IS STATIONARY AND ON A HILL. I HAVEN'T CHECKED IF THIS OCCURS IN EACH OF THE TRANSMISSION MODES. I BELIEVE I HAVE HEARD IT BOTH IN 2WD AND 4WD HIGH BUT HAVE NOT CHECKED YET IF IT HAPPENS ALSO IN 4WD LOW. THIS IS ALARMING AND FOR NOW, I AVOID PUTTING IT IN DRIVE BY DRIFTING BACK TO LEVEL GROUND WHEN POSSIBLE. I AM CONCERNED THE TRANSMISSION IS BEING DAMAGED INTERNALLY WHEN I HEAR THIS. I PLAN TO SEE WHAT THE TOYOTA DEALER HAS TO SAY ABOUT THIS.

1/14/2020

MY MODEL IS A TRD OFF ROAD 4RUNNER WITH THE "BOLD" PACKAGE WHICH INCLUDES A NON-FUNCTIONAL HOOD SCOOP. THE UNSAFE FACTOR IS THAT THE DESIGN OF THE HOOD SCOOP ALLOWS FOR BRIGHT SUNLIGHT TO BE REFLECTED DIRECTLY INTO THE DRIVER EYES, EFFECTIVELY BLINDING THE DRIVER. ALTHOUGH IT TAKES THE RIGHT COMBINATION OF DIRECTION OF TRAVEL, TIME OF DAY, ETC. THIS HAS OCCURRED THREE TIMES IN THE 5 MONTHS I HAVE OWNED THE VEHICLE. I HAVE PERSONALLY SOLVED THE ISSUE BY APPLYING A NON REFLECTIVE DECAL WHICH HAS ELIMINATED THE ISSUE. I ATTEMPTED TO BRING THIS TO THE ATTENTION OF TOYOTA CUSTOMER CARE WITH NEGATIVE RESULTS. I WOULD LIKE TO SEE THAT YOUR AGENCY SUGGEST TOYOTA APPLY A NON-REFLECTIVE DECAL AS PART OF THE MANUFACTURING PROCESS (AS THEY ALREADY DO ON THE TOYOTA TACOMA PICKUP).

5/20/2019

I WAS SITTING AT A STOPLIGHT AND THE WINDSHIELD CRACKED IN THE MIDDLE FRON THE BOTTOM UP NOTHING HIT IT JUST SITTING AT THE STOPLIGHT AND THE WINDSHIELD CRACKED

1/9/2020

WHILE THE VEHICLE WAS PARKED IN A DRIVEWAY, RUNNING BUT NOT YET IN GEAR OR IN MOTION, 5 YEAR OLD CHILD SECURED IN CARSEAT IN 2ND ROW MOVED THE SHOULDER/LAP SEATBELT IN SUCH A WAY THAT IT ENCIRCLED HIS WAIST AND WOULD NOT ALLOW ANY SLACK, CINCHING AROUND THE CHILD'S WAIST. THE SEATBELT RETRACTOR WOULD ONLY ALLOW THE SEAT BELT TO GET TIGHTER AND WOULD NOT RELEASE ANY SLACK. AS BYSTANDERS ATTEMPTED TO FREE THE CHILD, THE SEAT BELT CONTINUED TO GET TIGHTER AND TIGHTER. THIS RESULTED IN THE CHILD BEING LIMITED TO TAKING SHALLOW BREATHS. THE CHILD BECAME VERY FRIGHTENED AND ASKED REPEATEDLY IF HE WAS GOING TO DIE. BYSTANDERS HAD TO FIND TOOLS TO REMOVE THE SEATBELT FROM THE FRAME OF THE CAR IN ORDER TO FREE THE CHILD AND ALLOW HIM TO BREATHE WITHOUT CONSTRICTION.

1/15/2021

Seat belt is not retracting to fit front passenger and after it buckles it stays loose. The seat belt device, intended to protect occupants during a crash is not retracting at all after it buckles. Seat belt in the front passenger seating position is presenting a safety hazard.

2/20/2025

The contact owns a 2019 Toyota 4Runner. The contact stated that he noticed corrosion underneath the vehicle and on the lug nuts. The contact took the vehicle to the local dealer who was unable to locate any failure on the vehicle. The contact took the vehicle to second local dealer, Clearwater Toyota (21799 US Hwy 19 N, Clearwater, FL 33765: (800) 667-9051) and the vehicle was diagnosed with needing multiple unknown components and serial bolts to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 19,000. Toyota case number is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”*JB

4/13/2022

My vehicle keeps leaking inside from the AC drip line and it's been cleared multiple times and it still keeps happening and it floods the whole bottom of the passenger side floorboard and becomes soaked through which can cause erosion, electrical issues, mold growth and other problems as well.

4/4/2025

TL* THE CONTACT OWNS A 2019 TOYOTA 4RUNNER. WHILE DRIVING 70 MPH, THE CONTACT HEARD AN ABNORMAL POPPING NOISE AS THE SUN ROOF EXPLODED. THE VEHICLE WAS TAKEN TO DON MCGILL TOYOTA (11800 KATY FWY, HOUSTON, TX 77079, (281) 496-2000) AND THE CONTACT WAS INFORMED THAT AN OBJECT STRUCK THE SUN ROOF. THE SUN ROOF WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WERE ADHERING TO THE DEALER'S REPORT. THE FAILURE MILEAGE WAS 7,983.

10/30/2019

Anytime you go above 60mph the car and steering wheel shake pretty violently. If you take your foot off the gas it goes away temporarily. The same happens at times when braking, the car and steering wheel will shake. Tires have been balanced, rotated, and replaced with no improvement. This seems to be a well known and wide spread problem with Toyota offering no real solution. The vehicle seems hard to control and could be dangerous at speeds above 60. I am around 50,000 miles on my 4Runner and the problem seems to have started when my tires were replaced a few months ago.

11/5/2021

I was driving.a 2019 SUV with about 16,100 miles on it at about 60 MPH in highway traffic on a perfectly smooth road and without any warning and out of nowhere there was a very loud bang in the back driver side of the SUV. The road was smooth, there were no potholes, and I didn’t hit anything. I had to pull over to get off the road and out of traffic. I was only able to pull about eight feet off the road onto the dirt to get out of moving traffic and when I got out to see what had happened. I was shocked to see that my drivers’s rear tire was completely flat and smoking. I was also shocked to see that the outer sidewall of the tire had 14 large bulges / bumps circling the entire 360 degrees of the tire’s outer sidewall surface. Being in a very dangerous situation on the highway in heavy fast moving traffic I had a call to 911 emergency come to assist me and they changed the defective tire. After the tire had been removed it turned out that the only visible condition seen was on the tires outer sidewall. The inner sidewall looks perfectly fine, all the condition seems only concentrated on the outer tire sidewall’s area.

11/23/2021

I was driving.a 2019 SUV with about 16,100 miles on it at about 60 MPH in highway traffic on a perfectly smooth road and without any warning and out of nowhere there was a very loud bang in the back driver side of the SUV. The road was smooth, there were no potholes, and I didn’t hit anything. I had to pull over to get off the road and out of traffic. I was only able to pull about eight feet off the road onto the dirt to get out of moving traffic and when I got out to see what had happened. I was shocked to see that my drivers’s rear tire was completely flat and smoking. I was also shocked to see that the outer sidewall of the tire had 14 large bulges / bumps circling the entire 360 degrees of the tire’s outer sidewall surface. Being in a very dangerous situation on the highway in heavy fast moving traffic I had a call to 911 emergency come to assist me and they changed the defective tire. After the tire had been removed it turned out that the only visible condition seen was on the tires outer sidewall. The inner sidewall looks perfectly fine, all the condition seems only concentrated on the outer tire sidewall’s area.

11/23/2021

The contact owns a 2019 Toyota 4Runner. The contact stated that he noticed corrosion underneath the vehicle and on the lug nuts. The contact took the vehicle to the local dealer who was unable to locate any failure on the vehicle. The contact took the vehicle to second local dealer, Clearwater Toyota (21799 US Hwy 19 N, Clearwater, FL 33765: (800) 667-9051) and the vehicle was diagnosed with needing multiple unknown components and serial bolts to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 19,000. Toyota case number is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”*JB

4/13/2022

The contact owns a 2019 Toyota 4Runner. The contact stated that while attempting to lock the doors with the key fob, the front passenger’s side door failed to lock as desired. The contact took the vehicle to the dealer who diagnosed that the actuator failed and needed to be replaced. The vehicle had been repaired. Shortly after the repair, the front passenger’s side window failed to lower and raise. The contact returned the vehicle to the dealer and reattached the window’s wiring harness due to the harness detaching. Shortly after the second repair, the same window failed again and the lock on the driver’s door failed to lock. The contact had not taken the vehicle to the dealer yet. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000.

10/26/2022

The contact owns a 2019 Toyota 4Runner. The contact stated that while attempting to lock the doors with the key fob, the front passenger’s side door failed to lock as desired. The contact took the vehicle to the dealer who diagnosed that the actuator failed and needed to be replaced. The vehicle had been repaired. Shortly after the repair, the front passenger’s side window failed to lower and raise. The contact returned the vehicle to the dealer and reattached the window’s wiring harness due to the harness detaching. Shortly after the second repair, the same window failed again and the lock on the driver’s door failed to lock. The contact had not taken the vehicle to the dealer yet. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000.

10/26/2022

The contact owns a 2019 Toyota 4Runner. The contact stated while driving 50-55 MPH and attempting to overtake another vehicle, the vehicle failed to respond while depressing the accelerator pedal. There was a 15-second delay in the vehicle response. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the fuel pump needed to be replaced. The vehicle was repaired; however, the contact stated that the failure had been reoccurring increasingly while driving. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.

10/27/2022

My vehicle is throwing the ABS light and slamming my breaks. I’ve taken it to Toyota, it’s not showing any codes so they can’t diagnosis it to fix the issue. It may go two weeks and drive fine, and then it does it again. Whether I’m going 10mph or 55mph, it will do this. Very scary and very unsafe.

2/3/2024

The contact owns a 2019 Toyota 4Runner. The vehicle was taken to a local dealer where it was discovered that the undercarriage was rusted. The vehicle was not repaired. The contact stated while driving at an undisclosed speed and making a left turn, the vehicle jerked and almost crashed into another vehicle. The contact was able to regain control of the vehicle and pulled over the shoulder of the roadway to inspect the vehicle. The contact noticed that the shock absorber brackets were rusted. The vehicle was taken to a local dealer where it was diagnosed that the shock absorber, carrier differential, gasket, gasket plug, and bearing needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 31,500.

10/1/2024

The contact owns a 2019 Toyota 4Runner. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a blank screen. The contact stated that the failure also occurred while reversing. In addition, the radio volume independently adjusted up and down independently, and independently powered off independently. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was unknown.

10/1/2025