2015 Toyota 4Runner Owner Complaints

VEHICLE IS BRAND NEW WITH 600 MILES ON IT. WIFE DRIVING AT SPEED OF 40 MPH, MAJOR SIDE IMPACT DAMAGE WITH OVER $9000 DAMAGE AND SIDE AIR BAGS DID NOT DEPLOY.. WONDERING WHY??

10/13/2015

TL* THE CONTACT OWNS A 2015 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A RIGHT TURN, ANOTHER VEHICLE FAILED TO STOP FOR A RED LIGHT AND CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO HER SHOULDERS, NECK, BACK AND KNEES WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND IT WAS UNKNOWN IF THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, WHO STATED THAT THEY WOULD SEND OUT AN ENGINEER TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000.

3/16/2016

1ST INCIDENT - REVERSING INTO THE DRIVEWAY AT HOME, WANTED TO PULL UP SOME SO CHANGE THE GEAR TO DRIVE AND THE CAR CONTINUED TO REVERSE BACKWARDS FOR A COUPLE OF FEET. LUCKILY I WAS ABLE TO HIT THE BRAKES AND STOP THE CAR AND IT EVENTUALLY STARTED DRIVING FORWARD. NO CRASH OCCURRED THIS TIME 2ND INCIDENT - 495 MILES ON THE CAR ON 3/21/15 REVERSING INTO THE DRIVEWAY AT HOME, WANTED TO PULL UP SOME TO STRAIGHTEN OUT THE CAR SO CHANGED THE GEAR TO DRIVE AND THE CAR CONTINUED TO REVERSE BACKWARDS AT LEAST 3-4 FEET AND CRASHED INTO THE HOUSE. CAUSED DAMAGE TO THE CAR AND HOUSE. LUCKILY NO ONE WAS INJURED. *TR

3/21/2015

TL* THE CONTACT OWNS A 2015 TOYOTA 4RUNNER. WHILE OPERATING THE VEHICLE, A MILDEW ODOR WAS PRESENT INSIDE THE VEHICLE AND THE OCCUPANTS BECAME ILL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ODOR WAS CAUSED BY MOLD COMING FROM THE VENTS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 2,000.

3/28/2017

RODENT CHEWED THROUGH INJECTOR 3 WIRE. 4 DAYS LATER, AFTER I PAID FOR THE FIRST REPAIR...SEVERAL OTHER WIRES WERE CHEWED THROUGH. THE PREVIOUS CONNECTOR REPAIRED WITH "RODENT DETERRENT TAPE" WAS NOT DAMAGED.

9/13/2015

ENTUNE RADIO/NAVIGATION SYSTEM CONTINUALLY CRASHES AND STALLS WHILE DRIVING CAUSING SAFETY HAZARD IF DRIVER HAS TO CONTINUALLY RESET THE RADIO POWER WHILE DRIVING. THIS USUALLY HAPPENS MORE SO WHEN THE NAVIGATION SYSTEM IS ENGAGED. IT WILL CRASH OUT OF NO WHERE, USE TO JUST HAPPEN WITH INSTRUCTIONS WERE BEING GIVEN THROUGH THE SPEAKER NOW ITS RANDOM. HAPPENS ALSO WHEN WITH JUST MUSIC PLAYING, WILL BE UNABLE TO CHANGE STATIONS OR CONTROL VOLUME WITH BUTTONS OR NOBS. THIS SEEMS TO BE HAPPENING TO A LARGE AMOUNT OF CUSTOMERS WHO HAVE NO WAY OF SOLVING THE ISSUE. MIGHT BE NEED FOR SAFETY RECALL AS PEOPLE MAY NEED TO CONTINUALLY RESET OR TRY TO FIGURE OUT WHATS WRONG WHILE DRIVING. OTHER SITES FORUMS WITH CUSTOMERS COMPLAINING ABOUT ISSUE; HTTP://WWW.TOYOTA-4RUNNER.ORG/5TH-GEN-T4RS/177008-ENTUNE-TROUBLE-LETS-GET-FIXED-2.HTML HTTP://WWW.TOYOTANATION.COM/FORUM/333-3RD-GENERATION-2014/873962-ENTUNE-NAV-RADIO-REBOOTING-S-OWN.HTML HTTP://TOYOTA-ENTUNE.COM/FORUM/VIEWTOPIC.PHP?P=2965 HTTPS://WWW.TACOMAWORLD.COM/THREADS/UPDATED-AM-I-THE-ONLY-ONE-WITH-THIS-ISSUE-MEDIA-SYSTEM-RESTARTING-WITHOUT-REASON.397207/ *TR

11/29/2016

I HAVE A NEW 4RUNNER THAT I WAS NOT PLEASED WITH HOW IT WAS HANDLING. I TOOK IT INTO AN INDEPENDENT WHEEL ALIGNMENT SHOP TO GET AN OBJECTIVE OPINION. THE RESULTS ARE INCLUDED IN THE ATTACHED DOCUMENT. 10 OUT OF 14 OF THE SETTINGS WERE OUT OF SPECIFICATION. I PAID TO HAVE THESE ITEMS FIXED. MY CAR NOW TRACKS BETTER. CORNERS BETTER AND HAS A MORE STABLE RIDE. THESE SETTINGS WERE SO BAD I NOW REALIZE THAT I WAS IN CAR THAT WAS NOT AS SAFE AS IT SHOULD HAVE BEEN. I HAVE SUBMITTED THIS ATTACHMENT TO TOYOTA USA AND THE DEALER AND THE ONLY RESPONSE HAS BEEN THEY WILL FILE MY COMPLAINT. I AM AMAZED THAT TOYOTA DID NOT CONSIDER THIS A MANUFACTURING DEFECT THAT THEY SHOULD REMEDY AS PART OF A NEW CAR SALE.

1/27/2016

THERE IS A CLUNKING SOUND COMING FROM THE FRONT OF THE VEHICLE, SOUNDS LIKE SUSPENSION... I MENTIONED IT TO THE TECH AT THE 5000 MILE CHECK, AND THE 15000 MILE CHECK. THEY COULD NOT FIND THE CAUSE. IT IS ONLY PRESENT WHEN THE TEMPS ARE BELOW ABOUT 40 F OR SO. IT IS HEARD WHEN THE VEHICLE GOES OVER SMALL BUMPS AT A LOW SPEED. EVEN MORE PRONOUNCED ON A GRAVEL ROAD.

9/29/2016

MY FIANCE WAS DRIVING OUR DAUGHTER TO PRESCHOOL. SHE WAS PULLING INTO A PARKING SPACE TO HER RIGHT. SHE STOPPED FOR SOME PEDESTRIANS RIGHT BEFORE PULLING IN. TOOK HER FOOT OFF THE BRAKE AND THE CAR SUDDENLY ACCELERATED INTO THE FENCE IN FRONT OF THE PARKING SPACE. *TR

2/19/2015

APPROACHING STOP LITE (40MPH.) APPLYING BRAKES,ACCELERATOR WENT UP TO 3000 RPM,S WITH BRAKES APPLIED.PUMPED BRAKES FINALLY RPMS CAME DOWN.THERE IS NOTHING BLOCKING ACCELERATOR(FLOOR MAT). SEPARATE INCIDENT SAME DAY BACKING OUT OF PARKING SPOT WENT INTO TRACTION CONTROL MODE WITH BRAKES VIBRATING AND CLICKING ON DRY PAVEMENT. *TR

4/27/2015

APPROACHING STOP LITE (40MPH.) APPLYING BRAKES,ACCELERATOR WENT UP TO 3000 RPM,S WITH BRAKES APPLIED.PUMPED BRAKES FINALLY RPMS CAME DOWN.THERE IS NOTHING BLOCKING ACCELERATOR(FLOOR MAT). SEPARATE INCIDENT SAME DAY BACKING OUT OF PARKING SPOT WENT INTO TRACTION CONTROL MODE WITH BRAKES VIBRATING AND CLICKING ON DRY PAVEMENT. *TR

4/27/2015

I HAD 20,000 MILES AND BOUGHT THE VEICHLE BRAND NEW AND WENT TO LEAVE WORK AND MY VEICHLE WAS STRUGGLING TO STAY GOING AND MY CHECK ENGINE LIGHT WAS FLASHINING. WHEN I'D GO TO REVERSE THE VEHICLE WOULD STRUGGLE AND ACT LIKE IT WAS GOING TO DIE. I HAD TO GO 20MPH ON THE SIDE ROADS ABOUT 15 MILES TO THE DEALER. THE RPM SHOULDN'T SHIFT. IT WAS CAUSED BY A MOUSE I GUESS? SINCE THEY USE SOY BASE AND SEE THIS A LOT. SO FUSTRATING WHEN YOU PAY $38,000 FOR A VEICHLE. I'D MUCH RATHER DRIVE MY OLDER 2010 HONDA THAT NEVER HAD AN ISSUE WITH SO CALLED A MOUSE. THEY OF COURSE WOULDN'T COVER IT. TO TOP IT OFF I HAD A MAJOR OIL LEAK AT 19,000 MILES CAUSING ABOUT $6,000 WORTH OF DAMAGE. WHICH WAS THE FACTORY'S FAULT THEY SAID. IT WAS COVERED BY WARRENTY, BUT STILL IT'S RIDICULOUS. I BOUGHT THE CAR NEW. WITH 1 MILE ON IT, FRESH OFF THE TRUCK. AS OF RIGHT NOW I HAVE NO FAITH IN TOYOTA. I'M AFRAID MY VEICHLE WILL BREAK DOWN ON ME. WHICH I SHOULDN'T HAVE TO FEEL WHEN I BUY A NEW CAR. SO DISAPPOINTED IN TOYOTA. SOMETHING NEEDS TO BE DONE.

2/15/2017

AT ALMOST ALL SPEEDS AN ESPECIALLY AT HIGHWAY SPEEDS MY HOOD BOUNCES UP AND DOWN / FLEXES EXCESSIVELY LIKE ITS GOING TO RIP OFF THE CAR. I HAVE HAD 12 CARS IN MY LIFE AND I HAVE NEVER SEEN THIS BEFORE. THE HOOD IS NOT PROPERLY SUPPORTED IN THE MIDDLE. THE HOOD BOUNCING UP AND DOWN CONSTANTLY I AM WAITING FOR SOMETHING TO BREAK DUE TO EXCESSIVE VIBRATION AND THE HOOD TO FLY OFF.

6/16/2015

PURCHASED NEW A 2015 TOYOTA 4RUNNER TRAIL PREMIUM. SINCE NEW IT HAS A HORRIBLE HOOD SHAKING / VIBRATION. HAVE TAKEN BACK TO THE DEALERSHIP AND THEY SAY THE HOOD METAL IS TOO THIN AND THAT IT IS THIS WAY TO SAVE WEIGHT AND FOLD IN AN ACCIDENT. IT SHAKES AND VIBRATED UP AND DOWN SO MUCH I CAN ONLY IMAGINE THE PAINT WILL START CRACKING AND OR HAVE THE HOOD VIBRATE OFF. I'VE OWNED MANY VEHICLES, AND NEVER HAD A HOOD SHAKE LIKE THIS. NEVER THE LESS TO HAVE A DEALERSHIP SAY IT IS MANUFACTURER DEFECT BUT NOTHING CAN BE DONE ABOUT IT. PRETTY UPSET I PAID $41,000 FOR A VEHICLE THAT IS NOT CORRECT RIGHT OFF THE FACTOR LINE. WAITING FOR HOOD TO FLY UP AND CAUSE ME TO NOT SEE ROAD AND HAVE ACCIDENT OR WORSE.

9/19/2015

I HAVE A NEW 4RUNNER THAT I WAS NOT PLEASED WITH HOW IT WAS HANDLING. I TOOK IT INTO AN INDEPENDENT WHEEL ALIGNMENT SHOP TO GET AN OBJECTIVE OPINION. THE RESULTS ARE INCLUDED IN THE ATTACHED DOCUMENT. 10 OUT OF 14 OF THE SETTINGS WERE OUT OF SPECIFICATION. I PAID TO HAVE THESE ITEMS FIXED. MY CAR NOW TRACKS BETTER. CORNERS BETTER AND HAS A MORE STABLE RIDE. THESE SETTINGS WERE SO BAD I NOW REALIZE THAT I WAS IN CAR THAT WAS NOT AS SAFE AS IT SHOULD HAVE BEEN. I HAVE SUBMITTED THIS ATTACHMENT TO TOYOTA USA AND THE DEALER AND THE ONLY RESPONSE HAS BEEN THEY WILL FILE MY COMPLAINT. I AM AMAZED THAT TOYOTA DID NOT CONSIDER THIS A MANUFACTURING DEFECT THAT THEY SHOULD REMEDY AS PART OF A NEW CAR SALE.

1/27/2016

TL* THE CONTACT OWNS A 2015 TOYOTA 4RUNNER. WHILE DRIVING 65 MPH, THE VEHICLE VIBRATED AND THE STEERING WHEEL SHOOK AND MADE A CHATTERING NOISE. THE TIRES WERE REPLACED BECAUSE THE CONTACT THOUGHT THEY WERE THE CAUSE OF THE FAILURE; HOWEVER, THE FAILURE CONTINUED. THE DEALER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 27,000.

10/11/2016

THE 4RUNNER HESITATES AT 40MPH AND 60MPH WHEN TRYING TO COAST/MAINTAIN SPEED WITH SLIGHT PRESSURE ON THE GAS PEDAL. AT OTHER SPEEDS OR WHILE ACCELERATING AT 40/60MPH THERE IS NO HESITATION. I TOOK IT TO THE DEALERSHIP, BUT THEY SAID THEY CAN'T REPLICATE THE PROBLEM. IT IS STILL HAPPENING THOUGH.

3/5/2020

ABOUT 4-5 TIMES PER YEAR FOR THE PAST 4 YEARS MY VEHICLE WILL HESTTATE OR STALL FOR 3-4 SECONDS WHEN TRYING TO ACCELERATE AFTER STOPPING AT A RED LIGHT OR STOP SIGN. THIS HAPPENS INTERMITTENTLY, AT NO REGULAR SEQUENCE, AND WITHOUT WARNING OF ANY KIND. I HAVE NOT RECEIVED A LETTER FROM THE MANUFACTURER ABOUT A RECALL, BUT THE NHTSA INFORMED ME THAT A FUEL PUMP RECALL NOTICE WAS MADE PUBLIC ON JANUARY 20, 2020. I HAVE CONTACTED MY LOCAL DEALER ON TWO OCCASIONS, BUT THEY TELL ME THE SAME THING EACH TIME, THAT I NEED TO WAIT ON A LETTER FROM THE MANUFACTURER TELLING ME THAT THEY WILL REMEDY THE SITUATION. AS OF THIS DATE, 4/23/2020, I HAVE NOT RECEIVED SUCH A LETTER, AND THE NHTSA SAYS THE SAME THING. MY UNDERSTANDING IS THAT THE MANUFACTURER HAS TO SEND SUCH A REMEDY LETTER WITHIN 60 DAYS OF THE PUBLIC NOTIFICATION, AND THAT TIME PERIOD HAS EXPIRED. IT SEEMS THAT THE PROBLEM WITH MY VEHICLE COULD VERY WELL BE THE FUEL PUMP NEEDING TO BE REPLACED. CAN YOU PURSUE THE MANUFACTURER TO ISSUE THEIR REMEDY LETTER BEFORE A SERIOUS ACCIDENT OCCURS?

4/23/2020

APPROACHING STOP LITE (40MPH.) APPLYING BRAKES,ACCELERATOR WENT UP TO 3000 RPM,S WITH BRAKES APPLIED.PUMPED BRAKES FINALLY RPMS CAME DOWN.THERE IS NOTHING BLOCKING ACCELERATOR(FLOOR MAT). SEPARATE INCIDENT SAME DAY BACKING OUT OF PARKING SPOT WENT INTO TRACTION CONTROL MODE WITH BRAKES VIBRATING AND CLICKING ON DRY PAVEMENT. *TR

4/27/2015

BRAKES ARE NOT ADEQUATE FOR MODEL. ROTORS WARP AROUND 15K AND KEEP WARPING WHEN REPLACED OR RESURFACED. BRAKING IS NOT SOLID, IS SLOW, AND STEERING WHEEL SHAKE RESULTS WHEN WARPING OCCURS. BRAKES DO NOT ADEQUATELY GRAB. BRAKES ALSO ARE SLOW TO REACT WITH ABS ON CORNERS, MAKE SOUNDS AND BRAKES ARE SUBSTANDARD FOR MODEL. ALL OF THIS HAS HAPPENED UNDER AT 15K AND 23K IN MY CAR. DEALER SAID IT''S A KNOWN ISSUE AND TELLS PEOPLE TO DOWNSHIFT (IN AN AUTOMATIC!) INSTEAD OF BRAKE. MANY COMPLAINTS IN INTERNET FORMULA REGARDING THE SAME. PEOPLE COULD GET SERIOUSLY HURT WITH THESE ISSUES. NEEDS TO BE RECALLED FOR BRAKES AND A STRONGER BRAKING SYSTEM ISSUED.

6/29/2017

TL* THE CONTACT OWNS A 2015 TOYOTA 4RUNNER. WHILE DRIVING IN THE LEFT LANE AT APPROXIMATELY 70 MPH, THE VEHICLE LOST POWER. THE CONTACT STATED THAT THE VEHICLE SEIZED AND WAS UNABLE TO BE MOVED. THE ENGINE WAS STILL RUNNING, BUT THE VEHICLE WOULD NOT ACCELERATE. ALL THE INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED AT THE TIME OF THE FAILURE. MODERN TOYOTA (3178 PETERS CREEK PKWY, WINSTON-SALEM, NC 27127) DIAGNOSED THE VEHICLE, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 28,000. *TT *TR

1/3/2018

FOUND WATER IN THE ADD ACTUATOR. 4RUNNER WAS 2K MILES OUT OF WARRANTY WHEN THE ISSUE CAME UP. 4WD INDICATOR LIGHT WOULD BLINK ENDLESSLY. COULD NOT MAKE IT UP THE MUDDY ROAD TO MY HOUSE BECAUSE THE 4WD WOULD NOT ENGAGE. I WAS UNABLE TO USE ANY OF THE 4WD FUNCTIONS. SOME DAYS IT WOULD TURN OFF TRACTION CONTROL AND THE ABS LIGHT WOULD COME ON. I TOOK IT TO 2 TOYOTA DEALERSHIPS BOTH WANTED 360$ JUST TO LOOK AT IT AND THERE WAS NO GUARANTEE THEY COULD GIVE IT BACK TO ME. I REFUSED BEING THAT THEY WANTED TO REMOVE THE MAIN COMPUTER AND MASTER BRAKE CYLINDER. IN THE END I DUG INTO IT MYSELF AND REPLACED THE ACTUATOR. WHEN I DISASSEMBLED THE OLD ACTUATOR I FOUND THAT A 32RA FINISH WAS NOT HELD ON THE HOUSING IN MY LINE OF WORK THAT'S BASIC STANDARDS FOR ORING SEATS. I TOOK THE PART BACK TO THE DEALER AND WAS TOLD THE PART IS NOT MADE BY TOYOTA SO THEY COULDN'T WARRANTY IT. SEE PHOTO FOR HOW THE ACTUATOR LOOKED WHEN OPENED.

1/2/2019

I HAD 20,000 MILES AND BOUGHT THE VEICHLE BRAND NEW AND WENT TO LEAVE WORK AND MY VEICHLE WAS STRUGGLING TO STAY GOING AND MY CHECK ENGINE LIGHT WAS FLASHINING. WHEN I'D GO TO REVERSE THE VEHICLE WOULD STRUGGLE AND ACT LIKE IT WAS GOING TO DIE. I HAD TO GO 20MPH ON THE SIDE ROADS ABOUT 15 MILES TO THE DEALER. THE RPM SHOULDN'T SHIFT. IT WAS CAUSED BY A MOUSE I GUESS? SINCE THEY USE SOY BASE AND SEE THIS A LOT. SO FUSTRATING WHEN YOU PAY $38,000 FOR A VEICHLE. I'D MUCH RATHER DRIVE MY OLDER 2010 HONDA THAT NEVER HAD AN ISSUE WITH SO CALLED A MOUSE. THEY OF COURSE WOULDN'T COVER IT. TO TOP IT OFF I HAD A MAJOR OIL LEAK AT 19,000 MILES CAUSING ABOUT $6,000 WORTH OF DAMAGE. WHICH WAS THE FACTORY'S FAULT THEY SAID. IT WAS COVERED BY WARRENTY, BUT STILL IT'S RIDICULOUS. I BOUGHT THE CAR NEW. WITH 1 MILE ON IT, FRESH OFF THE TRUCK. AS OF RIGHT NOW I HAVE NO FAITH IN TOYOTA. I'M AFRAID MY VEICHLE WILL BREAK DOWN ON ME. WHICH I SHOULDN'T HAVE TO FEEL WHEN I BUY A NEW CAR. SO DISAPPOINTED IN TOYOTA. SOMETHING NEEDS TO BE DONE.

2/15/2017

I HAVE A 2015 4RUNNER (VIN: [XXX]) I PURCHASED BRAND NEW. IT CURRENTLY HAS LESS THAN 50K MILES ON IT. A FEW WEEKS AGO IT STARTED PERIODICALLY GOING INTO ?LIMP? MODE WHILE DRIVING AT HIGHWAY SPEEDS. MY TWO TODDLERS WERE IN THE VEHICLE THE FIRST TIME THIS HAPPENED; I ALMOST LOST CONTROL SINCE THE ?TRACTIONAL CONTROL? DISABLED CONCURRENTLY. I TOOK THE VEHICLE TO MULTIPLE MECHANICS WHO CONFIRMED THE DIAGNOSTIC CODE P2445 (SECONDARY AIR INJECTION PUMP). I WAS SHOCKED TO HEAR THIS BECAUSE THE VEHICLE IS RELATIVELY NEW AND EXCEPTIONALLY WELL MAINTAINED. I LOOKED ONLINE AND THE FAILURE OF THIS COMPONENT APPEARS TO BE A SYSTEMIC ISSUE WITH TOYOTA 4RUNNERS AND TACOMAS. THE FACT THAT THIS COMPONENT FAILED AFTER A SHORT DURATION IN SUCH A SUDDEN AND VIOLENT WAY IS VERY DANGEROUS. I SUBMITTED A FORMAL COMPLAINT TO TOYOTA AND THEY DENIED KNOWLEDGE OF THIS ISSUES DESPITE HUNDREDS OF FOLKS REPORTING IDENTICAL PROBLEMS ON THEIR 4RUNNERS & TACOMAS. FOR A NOMINAL FEE PER VEHICLE TOYOTA COULD FIX THIS ISSUE, WHICH ALSO HAS ENVIRONMENTAL IMPLICATIONS, BUT INSTEAD THEY ARE BEING DISINGENUOUS AND DENYING THIS MAJOR SYSTEMIC SAFETY HAZARD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

6/18/2018

TL* THE CONTACT OWNS A 2015 TOYOTA 4RUNNER. WHILE DRIVING APPROXIMATELY 60 MPH, A LOUD ABNORMAL NOISE EMITTED FROM THE VEHICLE. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD. AFTER INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT THE SUN ROOF SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT A ROCK CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,500. UPDATED 09/10/15*LJ UPDATED 11/09/2017*CN

7/10/2015

TL* THE CONTACT OWNS A 2015 TOYOTA 4RUNNER. WHILE DRIVING 60 MPH, AN EXPLOSIVE NOISE WAS HEARD. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND DISCOVERED THAT THE SUN ROOF EXPLODED WITHOUT IMPACT OR WARNING. THERE WERE NO INJURIES. THE CONTACT DROVE THE VEHICLE TO HER RESIDENCE. THE CONTACT CALLED JIM HUDSON TOYOTA AT (803) 407-5678 (LOCATED AT 970 COLUMBIANA DR, IRMO, SC 29063) AND WAS INFORMED TO CALL HER INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

12/18/2018

REAR SEAT COVER HAS REPEATEDLY COME LOOSE. HAS BEEN RETURNED TO THE DEALER FOUR TIMES FOR REPAIR BUT THEY HAVE BEEN UNABLE TO FIX / RESOLVE THIS ISSUE. SEAT COVER IS MADE OF THE "SOFT TEX" SIMULATED LEATHER AND HELD IN PLACE WITH J HOOKS. LAST SERVICE WAS ON 6/13/16 INVOICE TOCS486186 - FRANK TOYOTA, NATIONAL CITY, CA

6/14/2016

THE FRONT DRIVER SEAT PLASTIC SKIRTING CLIPS BROKE CAUSING THE SEAT SKIRTING TO TWIST UPWARD AGAINST THE DRIVERS LEG. SEEMS LIKE A DESIGN FLAW WHERE THE POWER SEAT WILL MOVE MORE THAN THE PLASTIC CLIPS CAN HANDLE RESULTING IN WEAR THEN BROKEN CLIPS. TOYOTA OF SAN LUIS OBISPO, CA REPLACED THE SKIRTING WHILE THE VEHICLE WHILE WAS UNDER WARRANTY. ONE MONTH LATER THE CLIPS BROKE AGAIN. TOYOTA OF SAN LUIS OBISPO, CA TOLD ME THERE WAS NO FIX FOR THIS AND IT WOULD JUST CONTINUE TO HAPPEN AND A SECOND REPLACEMENT WOULD NOT BE APPROVED.

9/14/2020

TL* THE CONTACT OWNS A 2015 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF THE CONSUMER STATED THE FUEL PUMP ASSEMBLY WAS REPAIRED ON JULY 9TH. *TR

6/15/2020

TL* THE CONTACT OWNS A 2015 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION TOYOTA ARAPAHOE (10531 E ARAPAHOE RD, CENTENNIAL, CO 80112) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN*JB

6/15/2020

TL* THE CONTACT OWNS A 2015 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHILE STOPPED AT A STOP LIGHT, THE VEHICLE WAS REAR-ENDED BY ANOTHER VEHICLE. THE FRONT PASSENGER SIDE SEAT BELT FAILED TO RETRACT CAUSING THE CONTACT TO LUNGE FORWARD. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE PASSENGER SUSTAINED FACE, NECK, SHOULDER, AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. *TR

8/8/2016

I HAD 20,000 MILES AND BOUGHT THE VEICHLE BRAND NEW AND WENT TO LEAVE WORK AND MY VEICHLE WAS STRUGGLING TO STAY GOING AND MY CHECK ENGINE LIGHT WAS FLASHINING. WHEN I'D GO TO REVERSE THE VEHICLE WOULD STRUGGLE AND ACT LIKE IT WAS GOING TO DIE. I HAD TO GO 20MPH ON THE SIDE ROADS ABOUT 15 MILES TO THE DEALER. THE RPM SHOULDN'T SHIFT. IT WAS CAUSED BY A MOUSE I GUESS? SINCE THEY USE SOY BASE AND SEE THIS A LOT. SO FUSTRATING WHEN YOU PAY $38,000 FOR A VEICHLE. I'D MUCH RATHER DRIVE MY OLDER 2010 HONDA THAT NEVER HAD AN ISSUE WITH SO CALLED A MOUSE. THEY OF COURSE WOULDN'T COVER IT. TO TOP IT OFF I HAD A MAJOR OIL LEAK AT 19,000 MILES CAUSING ABOUT $6,000 WORTH OF DAMAGE. WHICH WAS THE FACTORY'S FAULT THEY SAID. IT WAS COVERED BY WARRENTY, BUT STILL IT'S RIDICULOUS. I BOUGHT THE CAR NEW. WITH 1 MILE ON IT, FRESH OFF THE TRUCK. AS OF RIGHT NOW I HAVE NO FAITH IN TOYOTA. I'M AFRAID MY VEICHLE WILL BREAK DOWN ON ME. WHICH I SHOULDN'T HAVE TO FEEL WHEN I BUY A NEW CAR. SO DISAPPOINTED IN TOYOTA. SOMETHING NEEDS TO BE DONE.

2/15/2017

HAS A STEERING WHEEL SHIMMY BETWEEN 60-70 MPH, CAUSING PREMATURE WEAR ON TIRES. JUST BOUGHT 80K MILE WARRANTY TIRES ARE THEY ARE COMPLETELY BALD AT 20K MILES EVEN AFTER BEING ROTATED EVERY 5K MILES, BALANCES, AND ALIGNMENTS. UNABLE TO KEEP VEHICLE ALIGNED AND IN BALANCE NO MATTER HOW SOON I HAVE IT DONE AFTER JUST HAVING IT DONE (ONCE IN AUGUST AND THEN AGAIN IMMEDIATELY IN SEPTEMBER. BODY SHOP ADVISING THAT THE WELD ON THE REAR AXLE IS INCORRECT CAUSING THIS ISSUE. ATTEMPTED TO SPEAK WITH TOYOTA WARSAW, THEY AREN'T GETTING BACK TO ME AS THEY SAID THEY WOULD, CALLED CORPORATE 800 NUMBER AND SPOKE TO A RUDE FEMALE WHO WAS UNWILLING TO HELP ME. WAS TOLD THAT I HAD ALREADY BEEN DRIVING ON UNSAFE TREAD, THAT WHAT WOULD ANOTHER WEEK HURT? CAN'T BUY NEW TIRES UNTIL ISSUE IS FIXED BECAUSE THE TIRES WILL JUST PREMATURELY WEAR AGAIN.

5/3/2018

THE 4RUNNER'S ELECTRICAL SYSTEM SHUTS DOWN COMPLETELY WHILE DRIVING; AS IF SOMEONE WAS SUDDENTLY TURNED THE CAR OFF WHILE DRIVING THEN TURNED IT BACK ON. ALL DASH LIGHTS, INSTRUMENTATION, HEADLIGHTS, RADIO, ETC... SHUT DOWN AND THEN IT RESTARTS AUTOMATICALLY SHORTLY THEREAFTER. THIS HAPPENS MULTIPLE TIMES DAILY. IT OCCURS BOTH WHILE THE CAR IS IN PARK OR REVERSE OR DRIVING USUALLY BELOW 555MPH SINCE MUCH OF MY COMMUTE IS CITY VS. HIGHWAY. IT STARTED WITH THE RADIO HEAD UNIT ONLY THEN THE ISSUE HAS PROGRESSED TO THE ENTIRE ELECTRICAL SYSTEM. THIS SHOULD BE INVESTIGATED AS THIS IS A MAJOR SAFETY ISSUE AND COULD LEAD TO INJURY.

2/1/2019

The door lock actuators have failed on both the driver side and passenger side front doors. Unfortunately this is a know issue across this model along with others and can be found in several forums. The problem is that the actuator gets stuck and at one point I was locked inside my car and once I was locked outside my car. If there was an emergency it could put mine and others safety at risk if the lock fails. The vehicle was inspected by Toyota who stated the actuators need to be replaced at $805 a piece and will not fix it themselves even though it is a known problem. This happened within the last month.

11/29/2023