2019 Tesla Model 3 Owner Complaints

THREE TIMES WHEN DRIVING THE TESLA THE SCREEN STARTS FLASHING, THEN EITHER GOES BLACK OR FREEZES. THE TESLA'S SCREEN IS FOR NAVIGATION AND DRIVING SETTINGS. IT'S VERY SCARY TO DRIVE WITH A FROZEN SCREEN BECAUSE THE CAMERAS DON'T WORK: AND THE INTERACTION WITH THE FUNCTIONING OF THE CAR IS UNKNOWN. WHEN I ASKED TESLA FOR A SERVICE REQUEST TO FIX IT, THEY SAID FIRMWARE WILL BE PUSHED TO THE CAR WHEN IT WAS DEVELOPED BUT GAVE NO TIMETABLE. THEY CANCELED MY SERVICE REQUEST. OTHER PEOPLE WITH MODEL 3S I KNOW DO NOT HAVE THIS PROBLEM WITH THEIR CARS.

4/20/2019

HI, ACCORDING TO THE FOLLOWING ARTICLE: HTTPS://WWW.BUSINESSINSIDER.COM/TESLA-MODEL-S-CATCHES-FIRE-IN-SAN-FRANCISCO-GARAGE-2019-5 TESLA CEO ELON MUSK HAS SAID THE COMPANY'S VEHICLES ARE LESS LIKELY TO CATCH FIRE THAN GAS-POWERED ONES, BUT DATA FROM THE NATIONAL FIRE PROTECTION ASSOCIATION SUGGESTS THE OPPOSITE.[XXX] HAS MADE A FRAUDULENT CLAIM. HE HAS COMMITTED A CRIME. WHAT IS NHTSA GOING TO DO ABOUT THIS SERIOUS ISSUE? I BELIEVE NHTSA HAS A FIDUCIARY OBLIGATION TO THE WORLD TO HANDLE THIS SITUATION IN A RIGHT WAY. I BELIEVE IMMEDIATE ACTION IS NEEDED, INCLUDING REQUIRING TESLA INC. TO DO A RECALL IF WARRANTED. I HOPE NHTSA WOULD DO THE RIGHT THING. I BELIEVE TIME IS OF THE ESSENCE. I HOPE TO HEAR FROM YOU GUYS. THANKS. ALSO, PLEASE CONSIDER THE FOLLOWING TWO CONCERNING ARTICLES AND VIDEOS AS WELL: 1)HTTPS://KTLA.COM/2019/04/22/VIDEO-APPEARS-TO-SHOW-TESLA-EXPLODING-IN-SHANGHAI-PARKING-LOT-PROMPTING-INVESTIGATION/TESLA IS INVESTIGATING WHY A MODEL S APPEARED TO EXPLODE IN A SHANGHAI PARKING GARAGE 2)HTTPS://ABC7NEWS.COM/5283936/ TESLA MODEL S CATCHES FIRE IN SAN FRANCISCO GARAGE AREN'T THESE TWO RECENT EVENTS EXTREMELY CONCERNING? THANKS. IF YOU GUYS CAN'T DO ANYTHING ABOUT THIS SERIOUS ISSUE, CAN YOU PLEASE PROVIDE ME WITH THE NAMES OF SOME GOVERNMENT AGENCIES WHO MIGHT BE ABLE TO HELP ME? REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

5/6/2019

WHEN IN CRUISE CONTROL MODE AND A VEHICLE CROSSES MY TRAFFIC LANE FAR ENOUGH AWAY TO POSE NO HAZARD TO ME, MY CAR SLOWS VERY SUDDENLY. THIS SLOWING FOR NO APPARENT REASON PUTS ME IN DANGER OF BEING REAR-ENDED BY FOLLOWING TRAFFIC. A SIMILAR SLOW DOWN HAPPENS IF THE CAR IN FRONT OF ME MAKES A RIGHT TURN ONTO A SIDE STREET AND MY CARS SLOWS DRAMATICALLY EVEN IF THERE IS NO REASON TO BRAKE; AGAIN CREATING A DANGER OF REAR END COLLISION.

6/30/2019

MY TESLA MODEL 3 JUST SUDDENLY ACCELERATED AS I WAS TURNING RIGHT TRYING TO THE LOT TO PARK THE CAR. MY CAR HIT THE WALL AND THEN THE HAZARD LIGHT CAME ON.

7/15/2019

HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=33838953&ROWNUMBER=80&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE BOTH FRONT WHEELS AND SUSPENSIONS HAVE COMPLETELY FALLEN OFF. ALL OF THE BALL JOINTS AND SUSPENSION GIBLETS HAVE SNAPPED. WHAT THE BLEEP? PLEASE INVESTIGATE. THIS IS JUST INSANE AND LUDICROUS. THANK YOU. PERSISTENT CITIZEN.

11/2/2019

I WISH TO FILE A COMPLAINT ABOUT A TESLA MODEL 3 IN THE INTEREST OF HUMAN SAFETY. THIS IS CONCERNING THE ISSUE OF BATTERY FIRES. I BELIEVE THAT THIS INCIDENT HAS SO FAR GONE UNREPORTED. HERE IS A MODEL 3 IN THE SALVAGE AUCTION YARD THAT HAS BEEN ALMOST TOTALLY DESTROYED BY FIRE. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=34394730&ROWNUMBER=2&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE THE CAR IS SO BADLY BURNED THAT THE VIN IS NOT ABLE TO BE DETERMINED BUT THE AUCTION SITE WOULD HAVE THAT RECORD. I HAVE SUBSTITUTED THE VIN OF ANOTHER WRECKED MODEL 3 IN ORDER TO MAKE THIS REPORT. THERE HAS BEEN A RECENT POST ON TESLA MOTORS CLUB FORUM WHICH PROVIDES PHOTOS OF THE FIRE SCENE ON THE HIGHWAY AT VACAVILLE AND THE IMAGES MATCH THE JUNKYARD CAR. IT SEEMS THAT TESLA IS USING THE "RAN OVER A TRAILER HITCH ON THE ROADWAY" AKA "CAT ATE MY HOMEWORK" EXCUSE AGAIN BUT LOOKING AT THE PHOTOS IT SEEMS THAT A WHOMPY WHEEL IS THE MORE LIKELY CAUSE. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/ANOTHER-TESLA-FIRE.175198/ **** DDAWSON, TODAY AT 9:51 AM VACAVILLE FIRE DEPARTMENT CAR FIRE. I WAS TOLD THE OWNER RAN OVER A TRAILER HITCH THAT FELL OFF A TRUCK. I BELIEVE ITS A 3. NO ONE HURT AT LEAST.. **** AND *** THIS STORY ACTUALLY DID RUN ON THE 11:00 NEWS, SUNDAY NOV. 24TH, ON KPIX (OUR LOCAL CBS AFFILIATE). IT WAS REPORTED BY BRIAN HACKNEY. THE STORY WASN'T CLEAR ABOUT WHERE THE FIRE TOOK PLACE, OTHER THAN IN VACAVILLE WHERE THERE DOES HAPPEN TO BE A SUPERCHARGER. THEY SHOWED THE SAME DRAMATIC IMAGE OF THE BURNED-OUT CAR. FORTUNATELY NO ONE WAS INJURED HERE. THE WEIRD PART IS THAT THE KPIX WEBSITE NEVER SHOWED THE STORY. I SEARCHED AFTERWARD, AND THE OTHER STORIES REPORTED THAT NIGHT (INCLUDING THE ONE ABOUT PRIUS CATALYTIC CONVERTER THEFTS) WERE ALL UP, EXCEPT FOR THAT ONE** PLEASE INVESTIGATE. THANK YOU.

11/26/2019

I WAS MOVING FORWARD AT ~15 MPH OVER A SET OF RAILROAD TRACKS ON A CITY STREET WHEN BOTH ELECTRIC MOTORS STOPPED WORKING BRINGING US TO A HALT ON THE TRACKS. THE CAR WOULD NOT SWITCH INTO NEUTRAL TO ALLOW IT TO BE PUSHED OFF OF THE TRACKS NOR WOULD IT RELEASE THE BRAKES UNTIL PUT INTO TOW MODE WHICH REQUIRED 4-5 PEOPLE TO PUSH AT THAT POINT. THERE WERE NO STEPS DISPLAYED TO GET THE CAR INTO A MODE THAT WOULD ALLOW IT TO MOVE.

8/27/2019

WHILE DRIVING THROUGH MY WORK PLACE PARKING LOT, MY TESLA SUDDENLY STOPPED AND DISPLAYED A FAULT CODE AND REQUESTING IMMEDIATE RETURN OF THE CAR TO A TESLA SERVICE CENTER. MY CAR WOULD NOT UNLOCK THE DOORS WHEN I TRIED TO EXIT, EITHER VIA THE TOUCH SCREEN UNLOCK ICON, ELECTRIC DOOR UNLOCK BUTTON, OR USING MY PHONE APP. I ENDED UP USING THE EMERGENCY DOOR OPEN LATCH TO GET OUT OF THE CAR TO CALL FOR ASSISTANCE. I CLOSED THE DOOR BEHIND ME BUT WAS UNABLE TO REENTER THE CAR. TRIED MY KEY CARD AND MY PHONE APP TO UNLOCK IT BUT TO NO AVAIL. THE CAR ENDED UP HAVING TO BE TOW AWAY.

9/26/2019

MY TESLA MODEL 3 JUST SUDDENLY ACCELERATED AS I WAS TURNING RIGHT TRYING TO THE LOT TO PARK THE CAR. MY CAR HIT THE WALL AND THEN THE HAZARD LIGHT CAME ON.

7/15/2019

I TURNED INTO A PERPENDICULAR PARKING SPACE IN A HOME DEPOT PARKING LOT. I LET UP ON THE ACCELERATOR AS THE CAR INCHED CLOSER TO THE CURB. AS I BEGAN TO PRESS THE BRAKE TO BRING THE CAR TO A COMPLETE STOP, THE CAR SUDDENLY LURCHED FORWARD, JUMPED THE CURB, CROSSED THE GRASS MEDIAN AND COME TO REST ON THE HOOD OF ANOTHER CAR. I KNOW MY FOOT WAS ON THE BRAKE AT THE TIME AND CONTEND THAT THE INCIDENT WAS DUE TO A VEHICLE MALFUNCTION.

11/4/2019

WHITE BLOCK APPEARED ON SCREEN, WOULD NOT CLEAR. BLOCKED VISIBILITY OF ANY DISPLAYS UNDER THE BLOCK, INCLUDING GEAR SELECTOR, SPEED, ENERGY STATUS, TURN SIGNALS, MOST OF ANY OTHER DISPLAY, SUCH AS MAPS, CAMERA DISPLAY. BLOCK REMAINED WHEN WE LEFT THE CAR, AND RETURNED. ONLY COULD CLEAR W/ DISPLAY RESET, WHICH I UNCOVERED ONCE I RETURNED HOME AND LOOKED ONLINE. WHITE BLOCK DID NOT APPEAR TO IMPACT DRIVING, BUT OBSCURED BASICALLY EVERY DRIVING FEEDBACK YOU'D EXPECT FROM A DASHBOARD.

12/20/2020

WHEN I'M DRIVING ON AN INTERSTATE HIGHWAY WITH HOT LANE TO THE LEFT OF MY DIRECTION OF TRAVEL, THE CAR ERRONEOUSLY SENSES THE SPEED LIMIT AS 65 MPH (THE SPEED LIMIT FOR THE ADJACENT HOT LANE) RATHER THAN THE ACTUAL SPEED LIMIT OF 55 MPH IN MY LANE. THE RESULT IS THAT WHEN I AM USING THE ADAPTIVE CRUISE CONTROL IN THE SITUATION DESCRIBED, THE CAR SUDDENLY AND WITHOUT WARNING ACCELERATES BY AT LEAST 10 MPH OVER THE POSTED SPEED LIMIT. THIS HAS HAPPENED REPEATEDLY AND MAKES USE OF THE ADAPTIVE CRUISE UNSAFE.

5/10/2021

IN SUDDEN HEAVY RAIN ON BUSY HIGHWAY (I5), THE AUTO WIPERS WOULDN'T GO ON. TO SWITCH TO MANUAL OR CONTROL WIPERS MANUALLY REQUIRES DRIVER TO TAKE THEIR EYES OFF THE ROAD FOR A SIGNIFICANT AMOUNT OF TIME TO MAKE 2 PRECISE SELECTIONS ON TOUCH SCREEN. IT WAS A BUMPY-ISH ROAD AND THIS REQUIRED ME TO TAKE MY EYES OFF THE ROAD FOR EVEN LONGER TO CLICK ON CORRECT WIPER MODE SELECTION. IT WAS A VERY DANGEROUS SITUATION TO BE IN HEAVY TRAFFIC TO LOSE VISIBILITY AND THEN HAVE TO TAKE MY EYES OFF THE ROAD TO NAVIGATE A TOUCH SCREEN. THE REAL ISSUE IS THAT NAVIGATING THE TOUCH SCREEN IS LIKE USING A SMARTPHONE WHILE DRIVING AND SHOULD NOT BE REQUIRED CRITICAL SAFETY FUNCTIONS.

7/3/2019

REAR WINDSHIELD GETS DISTORTED AND EXTREMELY DIFFICULT TO VIEW THRU REAR MIRROR WHEN TURNING ON REAR DEFROST AFTER 2 MINUTES. THIS IS A REPEATABLE/REPRODUCIBLE DEFECT. ATTEMPTED TO HAVE TESLA REMEDY/REPLACE REAR WINDSHIELD TO NO AVAIL. THEY VERIFIED THE DISTORTION AND STATED IT IS A "NORMAL OPERATION" AS IT WAS FOUND IN THEIR OTHER VEHICLES AS WELL. THAT IS UNACCEPTABLE AS I'VE NEVER HAD A VEHICLE WITH DISTORTED GLASS UPON TURNING ON REAR DEFROST. I BELIEVE THIS TO BE A MAJOR SAFETY DEFECT.

8/27/2019

MY CAR WAS FIVE WEEKS OLD. WHILE I WAS DRIVING HOME ON MY COMMUTE I REALIZE THE SCREEN HAD FROZE, AND THEN SUDDENLY BLACKED OUT. I THOUGHT IT WAS A SOFTWARE UPDATE AS I AM A FAMILY THAT OWNS TESLA, BUT IT WASN'T BECAUSE SUDDENLY THE ABILITY TO STEER AND BREAK OR COMPROMISED AND THE CAR HAD SPED WITHOUT ANY INDICATION AS TO WHY. I REPORTED IT TO TESLA AND THE EARLIEST THEY COULD SET FOR AN APPOINTMENT WITH SEVERAL WEEKS LATER. WITHIN ONE WEEK OF THIS INCIDENT INITIALLY OCCURRING, THIS HAPPENED AGAIN DURING TRAFFIC AND MY CAR INSTEAD OF BREAKING, INCREASED TREMENDOUSLY AND SMASHED INTO A CAR IN FRONT OF ME. I HAD CONTACTED. TESLA LETTING THEM KNOW THAT THE FIRST TIME THIS HAPPENED I WAS VERY LUCKY BECAUSE I WASN'T ON THE HIGHWAY, BUT 95% OF MY COMMUTE IS ON MAJOR HIGHWAYS IN THE BAY AREA. I SAID THIS COULD BE DANGEROUS AND I REALLY THINK THIS NEEDS TO BE LOOKED UP FASTER, I GOT ZERO RESPONSE. SO WHEN THIS HAPPENED THERE WAS ABSOLUTELY NOTHING I COULD DO AND I ROLLED AND SPRAINED MY ANKLE VERY AGGRESSIVELY. NOT ONLY THAT BUT ALL OF THE AIRBAGS IN THE ENTIRE CAR MALFUNCTIONED EVEN THOUGH I WAS ABLE TO FOCUS THE BRUNT OF THE DAMAGE TO THE RIGHT FRONT. UNFORTUNATELY ONE OF THE BACK WINDOWS DIDN'T OPEN NOR DID THE PASSENGER LOWER AIRBAG. THERE WAS NO ONE IN THE PASSENGER SEAT BUT IF THERE WAS THAT WOULD HAVE NOT GONE OFF AND THAT'S NOT OK. THERE WAS NO REASON FOR THIS TO HAPPEN AND THERE WERE NO UPDATES ON SOFTWARE THAT NEEDED TO HAPPEN AND THE CAR WAS FIVE WEEKS OLD. TESLA HAS REFUSED TO PROVIDE ME WITH THEIR DATA AND I HAVE AN SSD THAT SHOWS MY CAR SHUT DOWN.

8/1/2019

I AM MAKING THIS COMPLAINT IN THE INTEREST OF PUBLIC SAFETY. THERE HAS BEEN A TESLA MODEL 3 CRASH IN RUSSIA. HTTPS://WWW.THESUN.CO.UK/NEWS/9700731/TESLA-CAR-EXPLODES-AUTOPILOT-FAILURE-DRIVER-TRUCK-RUSSIA/ IRRESPECTIVE OF WHETHER AUTOPILOT OR DRIVER DISTRACTION WAS THE CAUSE OF THE CRASH THE BATTERIES LITERALLY EXPLODED. THIS IS AN ORDER OF MAGNITUDE WORSE THAN THE MODEL S AND X FIRES. ** I HAVE USED THE VIN OF ANOTHER MODEL 3 WHICH IS IN A WRECKING YARD** THIS IS NOT DONE IN ANY FRAUDULENT WAY. IT IS DONE IN ORDER TO COMPLY WITH YOUR WEBSITE DESIGN. IT IS NEAR IMPOSSIBLE FOR THE RUSSIAN OWNER TO NEGOTIATE YOUR SITE AND FILE A COMPLAINT SO I HAVE TAKEN THE LIBERTY OF FILING ON HIS BEHALF.

8/11/2019

TL* THE CONTACT OWNS A 2019 TESLA MODEL 3. THE CONTACT STATED THAT HE PURCHASED THE SPECIAL FEATURE ADAPTIVE AUTO PILOT BACK IN 06/2020. THE CONTACT STATED THAT THE AUTOMATIC EMERGENCY BRAKING ACTIVATED INDEPENDENTLY WHILE DRIVING 65 MPH, ALMOST BRINGING THE VEHICLE TO AN ABRUPT STOP THREE TIMES ON THE SAME DAY. THE BRAKE PEDAL WAS DEPRESSED TO DEACTIVATE THE FEATURE, ALLOWING FOR THE VEHICLE TO ACCELERATE. THE VEHICLE WAS TAKEN TO TESLA (840 PROVIDENCE HWY, DEDHAM, MA 02026 (781) 471-3001) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER SUGGESTED THAT THE FEATURE BE TURNED OFF. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,000.

10/22/2020

1. In three occasions while using FSD I approached red lights but the vehicle did not initiate a stop. I took control to do so. 2. Yesterday the car seemed to reboot. It was about 9PM, quite dark at 70 or 80MPH on I80 in a construction area. The headlights stayed on and the car continued driving but the dash went black as it seemed to fail, and then seemed to reboot with the "T" coming back up before the full dash came up again.

8/23/2021

THIS IS FOR THE 2019 TESLA MODEL 3. PART NUMBER 1131205-00-C >PP-GF20< LOCATED IN THE FRUNK (FRONT TRUNK AREA) NEAR THE AIR INLET / 12VOLT BATTERY. I REMOVE THE SHROUD PART ABOVE THE ARE INLET AND BATTERY AND NOTICED THERE WAS PLAY (UP/DOWN) MOTION BY A PANEL FASTENER. UPON CLOSER OBSERVATION , I FOUND THE NOTED PART LISTED ABOVE PARTIAL BROKEN OFF HOLDING ON TO ONE OF THE VERY THIN ATTACHMENT POINTS. I BELIEVE THIS PART IS TO HOLE THE SHROUD MATING/FASTENING PART UP BY RESTING ON THE LOWER PART ASSEMBLY. AS YOU SEE IN THE IMAGES THIS IS A POOR DESIGN, WHICH SHOWS THREE VERY THIN SLIVERS OF MATERIAL JOINING TWO PARTS TOGETHER. PART #14 IN PARTS ASSEMBLY

6/22/2019

TESLA MODEL 3 THE MID AERO SHIELD WAS DAMAGED WHILE DRIVING IN THE RAIN. TESLA HAD PREVIOUS ISSUED A TECHNICAL SERVICE BULLETIN (SB-19-12-001) TO REPLACE THESE DEFECTIVE MID AERO SHIELDS BUT IT APPEARS THE NEW PIECE IS AS SUSCEPTIBLE TO RAIN WATER DAMAGE AS THE ORIGIN PIECE. TESLA IS CHARGING ITS CUSTOMERS TO REPLACE DEFECTIVE MID AERO SHIELDS WHEN THESE DEFECTIVE PRODUCTS SHOULD BE COVERED UNDER WARRANTY OR SHOULD BE RECALLED. THE ORIGINAL MID AERO SHIELD PART NUMBER WAS 1104313-00-A. AFTER THE TSB, THE REPLACEMENT PART NUMBER IS 1104313-00-B. 1104313-00-B IS AS EQUALLY SUSCEPTIBLE TO WATER AND RAIN DAMAGE AS THE ORIGINAL PART. THERE ARE OVER 2000K COMPLAINTS ON THE FOLLOWING FORUMS; FORUMS DETAILING AERO SHIELD DAMAGE IS RAIN. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/RIPPED-UNDERCARRIAGE-COMPOSITE-FROM-THE-RAIN.131903/PAGE-11 HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/UNDERCARRIAGE-COMPOSITE-TRAY-RIPPED HTTPS://WWW.REDDIT.COM/R/TESLAMOTORS/COMMENTS/BAVO7P/MODEL_3_HARD_PLASTIC_VERSION_OF_UNDERCARRIAGE/ HTTPS://TESLAOWNERSONLINE.COM/THREADS/FRONT-UNDERBODY-AERO-PIECE-CAME-OFF-ON-HIGHWAY.11820/ HTTPS://WWW.QUORA.COM/WILL-DRIVING-FAST-THROUGH-1-OR-2-INCHES-OF-WATER-DAMAGE-THE-UNDERCARRIAGE

8/22/2019

MY CAR WAS FIVE WEEKS OLD. WHILE I WAS DRIVING HOME ON MY COMMUTE I REALIZE THE SCREEN HAD FROZE, AND THEN SUDDENLY BLACKED OUT. I THOUGHT IT WAS A SOFTWARE UPDATE AS I AM A FAMILY THAT OWNS TESLA, BUT IT WASN'T BECAUSE SUDDENLY THE ABILITY TO STEER AND BREAK OR COMPROMISED AND THE CAR HAD SPED WITHOUT ANY INDICATION AS TO WHY. I REPORTED IT TO TESLA AND THE EARLIEST THEY COULD SET FOR AN APPOINTMENT WITH SEVERAL WEEKS LATER. WITHIN ONE WEEK OF THIS INCIDENT INITIALLY OCCURRING, THIS HAPPENED AGAIN DURING TRAFFIC AND MY CAR INSTEAD OF BREAKING, INCREASED TREMENDOUSLY AND SMASHED INTO A CAR IN FRONT OF ME. I HAD CONTACTED. TESLA LETTING THEM KNOW THAT THE FIRST TIME THIS HAPPENED I WAS VERY LUCKY BECAUSE I WASN'T ON THE HIGHWAY, BUT 95% OF MY COMMUTE IS ON MAJOR HIGHWAYS IN THE BAY AREA. I SAID THIS COULD BE DANGEROUS AND I REALLY THINK THIS NEEDS TO BE LOOKED UP FASTER, I GOT ZERO RESPONSE. SO WHEN THIS HAPPENED THERE WAS ABSOLUTELY NOTHING I COULD DO AND I ROLLED AND SPRAINED MY ANKLE VERY AGGRESSIVELY. NOT ONLY THAT BUT ALL OF THE AIRBAGS IN THE ENTIRE CAR MALFUNCTIONED EVEN THOUGH I WAS ABLE TO FOCUS THE BRUNT OF THE DAMAGE TO THE RIGHT FRONT. UNFORTUNATELY ONE OF THE BACK WINDOWS DIDN'T OPEN NOR DID THE PASSENGER LOWER AIRBAG. THERE WAS NO ONE IN THE PASSENGER SEAT BUT IF THERE WAS THAT WOULD HAVE NOT GONE OFF AND THAT'S NOT OK. THERE WAS NO REASON FOR THIS TO HAPPEN AND THERE WERE NO UPDATES ON SOFTWARE THAT NEEDED TO HAPPEN AND THE CAR WAS FIVE WEEKS OLD. TESLA HAS REFUSED TO PROVIDE ME WITH THEIR DATA AND I HAVE AN SSD THAT SHOWS MY CAR SHUT DOWN.

8/1/2019

MY WIFE WAS TRYING TO PARK THE CAR IN OUR GARAGE WHEN THE CAR SUDDENLY SPED UP AND HIT OUR INNER GARAGE WALL. IT THEN REVERSED BACK AND HIT THE WALL A SECOND TIME. THEN IT AUTOMATICALLY REVERSED AND PARKED ON THE NEIGHBOR'S DRIVEWAY. BOTH THE STERLING AIR BAG AND AIRBAG NEAR THE FEET DEPLOYED. THE CAR'S FRONT WAS SMASHED. OUR GARAGE WALL AND DOOR ARE ALSO BADLY DAMAGED. I HAVE ASKED TESLA TO INVESTIGATE IF IT WAS BECAUSE OF THE AUTOPILOT TAKING OVER BUT HAVE NOT RECEIVED A RESPONSE FROM THEM YET AFTER MORE THAN A WEEK.

10/8/2019

I AM MAKING THIS COMPLAINT IN THE INTEREST OF PUBLIC SAFETY. THERE HAS BEEN A TESLA MODEL 3 CRASH IN RUSSIA. HTTPS://WWW.THESUN.CO.UK/NEWS/9700731/TESLA-CAR-EXPLODES-AUTOPILOT-FAILURE-DRIVER-TRUCK-RUSSIA/ IRRESPECTIVE OF WHETHER AUTOPILOT OR DRIVER DISTRACTION WAS THE CAUSE OF THE CRASH THE BATTERIES LITERALLY EXPLODED. THIS IS AN ORDER OF MAGNITUDE WORSE THAN THE MODEL S AND X FIRES. ** I HAVE USED THE VIN OF ANOTHER MODEL 3 WHICH IS IN A WRECKING YARD** THIS IS NOT DONE IN ANY FRAUDULENT WAY. IT IS DONE IN ORDER TO COMPLY WITH YOUR WEBSITE DESIGN. IT IS NEAR IMPOSSIBLE FOR THE RUSSIAN OWNER TO NEGOTIATE YOUR SITE AND FILE A COMPLAINT SO I HAVE TAKEN THE LIBERTY OF FILING ON HIS BEHALF.

8/11/2019

I WAS MOVING FORWARD AT ~15 MPH OVER A SET OF RAILROAD TRACKS ON A CITY STREET WHEN BOTH ELECTRIC MOTORS STOPPED WORKING BRINGING US TO A HALT ON THE TRACKS. THE CAR WOULD NOT SWITCH INTO NEUTRAL TO ALLOW IT TO BE PUSHED OFF OF THE TRACKS NOR WOULD IT RELEASE THE BRAKES UNTIL PUT INTO TOW MODE WHICH REQUIRED 4-5 PEOPLE TO PUSH AT THAT POINT. THERE WERE NO STEPS DISPLAYED TO GET THE CAR INTO A MODE THAT WOULD ALLOW IT TO MOVE.

8/27/2019

MY SON WAS DRIVING ON THE GOLDEN GATE BRIDGE WHEN THE AUTO PILOT APPLIED THE BRAKES. HE SAID A TRAFFIC CONE APPEARED ON THE SCREEN. THERE WAS NO TRAFFIC CONE OR ANY OTHER OBJECT IN THE ROAD. THIS ISSUE CAUSED AN ACCIDENT BEHIND HIM BECAUSE OF THE SUDDEN BRAKE APPLICATION. THIS ALSO HAPPENED TO ME WHILE DRIVING ON THE FREEWAY. I HAD THE CAR ON CRUISE CONTROL. ALL OF A SUDDEN THE BRAKES WERE AUTOMATICALLY APPLIED WITHOUT ANYTHING IN THE ROAD.

1/15/2021

We were driving our Model 3 on autopilot on the LIE from Southampton to New York. We have the “Full Self Driving” software from Tesla. We drove past a parked SUV about halfway through the ride, but the Tesla did not notice. It drove straight through the side of the SUV, ripping off the side mirror and skullcap from our car. We checked and the SUV driver was totally fine, scared. We called Tesla immediately and told them that in our opinion, our car had gone crazy and did not see the but my wife and I were other car stopped in the shoulder as we drove by at 60 mph. We have the invoices from Tesla service documenting this issue and their repair of it, but we were then and remain now really scared when a car has its hazards on in the shoulder.

8/16/2021

I WAS MOVING FORWARD AT ~15 MPH OVER A SET OF RAILROAD TRACKS ON A CITY STREET WHEN BOTH ELECTRIC MOTORS STOPPED WORKING BRINGING US TO A HALT ON THE TRACKS. THE CAR WOULD NOT SWITCH INTO NEUTRAL TO ALLOW IT TO BE PUSHED OFF OF THE TRACKS NOR WOULD IT RELEASE THE BRAKES UNTIL PUT INTO TOW MODE WHICH REQUIRED 4-5 PEOPLE TO PUSH AT THAT POINT. THERE WERE NO STEPS DISPLAYED TO GET THE CAR INTO A MODE THAT WOULD ALLOW IT TO MOVE.

8/27/2019

WHILE DRIVING THROUGH MY WORK PLACE PARKING LOT, MY TESLA SUDDENLY STOPPED AND DISPLAYED A FAULT CODE AND REQUESTING IMMEDIATE RETURN OF THE CAR TO A TESLA SERVICE CENTER. MY CAR WOULD NOT UNLOCK THE DOORS WHEN I TRIED TO EXIT, EITHER VIA THE TOUCH SCREEN UNLOCK ICON, ELECTRIC DOOR UNLOCK BUTTON, OR USING MY PHONE APP. I ENDED UP USING THE EMERGENCY DOOR OPEN LATCH TO GET OUT OF THE CAR TO CALL FOR ASSISTANCE. I CLOSED THE DOOR BEHIND ME BUT WAS UNABLE TO REENTER THE CAR. TRIED MY KEY CARD AND MY PHONE APP TO UNLOCK IT BUT TO NO AVAIL. THE CAR ENDED UP HAVING TO BE TOW AWAY.

9/26/2019

I JUST BOUGHT THE NEW TESLA MODEL 3 LAST WEEK FOR LONG RUN BATTERY BUT IT'S NOT GIVING ME FULL RANG OF MILES AND DROPPING CRAZY AMOUNT OF BATTERY . THE WAY TESLA IS TELLING THE PEOPLE ABOUT MILEAGE , IT'S NOT WORKING THAT WAY , I HAVE LONG RANG MILEAGE AND IT'S SUPPOSED TO GIVE 310 MILEAGE AFTER FULL CHARGE AND THAT'S ONLY REASON I BOUGHT THIS CAR BECAUSE EVERY DAY I'M DRIVING AROUND 200 TO 270 MILEAGE . BUT TRUE IS IT NOT GIVING ME THAT MILEAGE AT ALL AND JUST GIVING ME ONLY 230TO 250 ALL TOGETHER AFTER MY FULL CHARGE WHOLE NIGHT , AND SO I HAVE TO STOP BY SOMEWHERE EVERY DAY TO CHARGE MY CAR TO GO HOME WITH ENOUGH MILEAGE . FOR ME IT'S DOESN'T NOT MAKE ANY SENSE AT ALL SINCE YOU ARE BUYING LONG RANGE DISTANCE CAR AND YOU ARE NOT GETTING WHAT YOU ACCEPTING .

10/4/2019

I AM VERY DISAPPOINTED AND SHOCKED FROM WHAT HAPPENED LAST DECEMBER 10, 2019 (TUESDAY). AT AROUND 5:50 AM, I AM SLOWLY DRIVING AT THE PARKING LOT OF MY OFFICE AT STRYKER CORPORATION IN SAN JOSE, CA. I AM SLOWLY PARKING MY CAR AND THEN THERE'S A SUDDEN UNINTENDED ACCELERATION ON MY CAR WHICH I CANNOT EVEN CONTROL OR STOP. THE ACCELERATION SPEEDS UP AUTOMATICALLY ON ITS OWN EVEN IF I'M STEPPING ON THE BRAKE. DUE TO THE SPEED UP ON THE ACCELERATION, THE CAR WENT OVER THE CURB WITH SO MUCH SPEED AND MOVED TOWARDS THE TENT WHICH IS THE SMOKING AREA IN OUR WORK. THE WINDSHIELD OF MY CAR BROKE WHEN IT HIT THE TENT AND THE CAR STILL MOVED TO THE OTHER SIDE OF THE ISLAND. LUCKILY, MY CAR LANDED ON A BUCKET OF CEMENT WHICH HELPED MY CAR TO STOP. IT WAS REALLY A TERRIFYING INCIDENT WHICH I DIDN'T EXPECT TO HAPPEN BECAUSE MY CAR IS NEW AND I THOUGHT THAT IT'S THE SMARTEST AND SAFEST CAR. I HAVE A DASH CAMERA ON MY CAR AND I HAVE A VIDEO OF THE WHOLE INCIDENT THAT WILL PROVE THAT MY STATEMENTS ARE TRUE.

12/30/2019

B PILLAR CAMERAS TEND TO GET CONDENSATION IN THEM CAUSING THEM TO WORK INTERMITTENTLY.THIS HAS BEEN REPORTED TO TESLA SERVICE IN ROCKVILLE, MD, TO NO EFFECT. ACCORDING TO TESLA, THEY DO NOT HAVE A SOLUTION FOR IT, YET THE CAMERAS CONTINUE TO INTERMITTENTLY FAIL TO PROVIDE COVERAGE, ESPECIALLY IN WEATHER CONDITIONS WHEN THEY ARE MOST NEEDED. USUALLY, THE CAR IS IN MOTION WHEN THIS ISSUE ARISES AND WHILE DRIVING AT HIGHWAY SPEEDS.

4/9/2021

I was going 45 mph with autopilot engaged and in fact the autopilot actually caused the accident. The car suddenly turned to the right and hit the curb then spinned 180 degrees midair, landed on the sidewalk and then rolled back fishtailed a wooden pole.

8/26/2021

THIS INCIDENT HAPPENED BECAUSE OF SUDDEN ACCELERATION ISSUE IN TESLA MODE 3 IN OUR PARKING LOT. I WAS PARKING BETWEEN 2 CARS ON MY RIGHT. SO, WAS REALLY SLOW. WHILE TURNING THERE WAS A SUDDEN ACCELERATION AND THE VEHICLE WAS AT A HIGH SPEED. SINCE, I WAS TURNING, THE CAR ROTATED AT THE HIGH SPEED AND IN THE PROCESS MY CAR HIT CAR ON MY LEFT, 3 CARS ON MY FRONT. THERE WAS SEVERE DAMAGE TO MY CAR AND A FLAT TIRE. FORTUNATELY, NO PEOPLE WERE AFFECTED. WHEN THE ACCIDENT HAPPENED, ALL SYSTEMS STOPPED FUNCTIONING.

1/21/2020

AUTOPILOT WAS ENGAGED. THE TESLA VEHICLE SENSORS FAILED TO RECOGNIZE 2 PARKED VEHICLES ON THE RIGHT SIDE OF THE STREET WHILE DRIVING, AND COLLIDED WITH THEM. ANTI-COLLISION MECHANISM AND AUTO-BRAKING FAILED TO APPLY, RESULTING IN COLLISION.

1/27/2020

MY WIFE HAS A TESLA MODEL 3 CAR, PURCHASED EARLIER THIS YEAR AND HAVING ABOUT 8000 MILES ON IT. THE SAFETY BELT BUCKLE IS BROKEN AND CANNOT INSERT THE SAFETY BELT TO THE BUCKLE. MY WIFE SCHEDULED A SERVICE FROM THE APP. THE COMPANY SENT AN INVOICE FOR OVER $100 FOR THE REPAIR. SHE DIDN'T HAVE ANY KNOWLEDGE ON THE WARRANTY AND SIGNED THE INVOICE. BUT AFTER THAT, I TOLD HER THAT IT IS A MANUFACTURE DEFECT AND SHOULD BE COVERED BY WARRANTY. IT IS NOT ONLY COVERED BY THE BUMPER-TO-BUMPER WARRANTY, IT IS A SAFETY ISSUE AND HAS A LONGER WARRANTY. MY WIFE THEN RESCHEDULED THE APPOINTMENT, AND CALLED THE PHONE NUMBER LISTED IN THE INVOICE, ALSO CALLED THE TESLA CUSTOMER NUMBER. CALLED EVERY DAY AND LEFT AT LEAST 3 VOICE MESSAGES. HOWEVER, SHE COULD NOT REACH ANY LIVE PERSON TO DISCUSS THE ISSUE. MY WIFE RESCHEDULED THE APPOINTMENT MULTIPLE TIMES SO THAT SHE COULD MAKE CLEAR ON THE WARRANTY ISSUE. BUT NOW SHE COULD NOT RESCHEDULE THE APPOINTMENT ANY MORE, SO SHE HAD TO CANCEL THE APPOINTMENT. IT'S BEEN CLOSE TO THREE WEEKS SINCE THE FIRST CONTACT AND STILL COULD NOT REACH ANY LIVE PERSON TO DISCUSS THE ISSUE. I'D LIKE TESLA TO CONTACT HER TO DISCUSS THE WARRANTY ISSUE ON THE SAFETY BELT BUCKLE AND FIX IT FOR FREE.

10/7/2019

TOOK MY CAR FIVE TIMES FOR BRAKE/SUSPENSION CLICKING, DRIVER SEAT NOISE (BULLETIN ALREADY AVAILABLE), AND STEERING COLUMN RATTLE ( ADVISED BY TESLA TO MOVE THE STEERING A LITTLE BECAUSE IT TOUCHING THE INSTRUMENT PANEL ( BAD DESIGN AND SHOULDN'T THE CUSTOMER CHANGE HIS COMFORT TO COMFORT THE BAD DESIGN BY TESLA.), ALSO HAS ISSUE WITH CAMERA MOIST THAT PREVENT BLIND SPOT AND AUTOPILOT LANE CHANGE WORKS IN MOISTUR WEATHER, SEAT BELT RATTLE. ALL THESE ISSUE WITH SOME HAS BULLETIN THEY SAID NORMAL AND CHARGE ME FOR CHECKING IT WHILE MY CAR UNDER WARRANTY. ALL ISSUES ARE WHILE DRIVING EXCEPT BATTERY BREATHER SUPERCHARGING

4/27/2021

I HAVE A 2019 TESLA MODEL 3 WITH PREMIUM WHEEL UPGRADE AND THE CONTINENTAL PRO CONTACT RX TIRES PUT ON BY TESLA ARE CLEARLY DEFECTIVE. THE CAR HAS 7K SOME MILES ON IT AND THE TIRE BLEW OUT RANDOMLY. THERE WAS NO IMPACT/CRASH OF ANY KIND, WE WERE GOING APPROX 30 MILES PER HOUR ON A PAVED ROAD AND HEARD A LARGE BOOM. THEN ALMOST INSTANTLY OUR TPMS INDICATED EXTREMELY LOW TIRE PRESSURE PULL OVER NOW. WE HAD A BLOW OUT WITH THESE BASICALLY BRAND NEW TIRES, NO OTHER DAMAGE TO CAR SO THAT'S IT. COULD KILL SOMEONE IN THE WRONG CIRCUMSTANCE! *TR

6/27/2020

2019 TESLA 3. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED WHILE DRIVING, THE VEHICLE VEERED TO THE RIGHT AND FLIPPED OVER. THE VEHICLE HAD 16,000 AT THE TIME OF FAILURE. IT WAS TOTALED. THE CONSUMER STATED UPON INSPECTING THE VEHICLE, THE NEXT DAY, THE DRIVER'S SIDE TIRE WAS FLAT. THE MANUFACTURER WAS NOTIFIED. *JS

11/9/2020

B PILLAR CAMERAS TEND TO GET CONDENSATION IN THEM CAUSING THEM TO WORK INTERMITTENTLY.THIS HAS BEEN REPORTED TO TESLA SERVICE IN ROCKVILLE, MD, TO NO EFFECT. ACCORDING TO TESLA, THEY DO NOT HAVE A SOLUTION FOR IT, YET THE CAMERAS CONTINUE TO INTERMITTENTLY FAIL TO PROVIDE COVERAGE, ESPECIALLY IN WEATHER CONDITIONS WHEN THEY ARE MOST NEEDED. USUALLY, THE CAR IS IN MOTION WHEN THIS ISSUE ARISES AND WHILE DRIVING AT HIGHWAY SPEEDS.

4/9/2021

Automatically activated Blind Spot camera system view is filled over 50% with glare from blinker while driving at night. This renders the driver safety feature unusable during nighttime driving and creates additional driver distraction with the bright light flashing on the vehicle display every time the turn signal is activated at all driving speeds.

1/18/2022

MY VEHICLE IS EXPERIENCING WIRE ISSUES RESULTING IN ERROR MESSAGES SUCH AS "POWER REDUCED, FRONT MOTOR DISABLED, ETC" THAT DISABLE SAFETY FEATURES SUCH AS THE TURNING SIGNALS AND ISSUES WITH BRAKING AND STEERING. THE VEHICLE WILL POWER OFF/SHUT DOWN WHILE DRIVING AND RESTART. THE CAR IS CURRENTLY IN SERVICE FOR THE PAST 2 WEEKS AND OTHER THAN NOTIFYING ME THAT THERE ARE "WIRE ISSUES," TESLA HAS BEEN UNABLE TO DIAGNOSE THE CAUSE OF THE PROBLEM OR FIX IT.

1/8/2020

DO TO A LARGE BACK WINDSHIELD (ENTIRE VEHICLE ROOF IS MADE OUT OF CLASS) I BELIEVE THAT THE HEAT MAKES THE WINDSHIELD CRACK. I POSTED A VIDEO ON YOUTUBE EXPLAINING HOW MY VEHICLE WINDSHIELD BROKE DOWN BY THE INTENSE HEAT, A PERSON REPLIED WITH THE SAME PROBLEM. *TR

4/8/2020

TOOK MY CAR FIVE TIMES FOR BRAKE/SUSPENSION CLICKING, DRIVER SEAT NOISE (BULLETIN ALREADY AVAILABLE), AND STEERING COLUMN RATTLE ( ADVISED BY TESLA TO MOVE THE STEERING A LITTLE BECAUSE IT TOUCHING THE INSTRUMENT PANEL ( BAD DESIGN AND SHOULDN'T THE CUSTOMER CHANGE HIS COMFORT TO COMFORT THE BAD DESIGN BY TESLA.), ALSO HAS ISSUE WITH CAMERA MOIST THAT PREVENT BLIND SPOT AND AUTOPILOT LANE CHANGE WORKS IN MOISTUR WEATHER, SEAT BELT RATTLE. ALL THESE ISSUE WITH SOME HAS BULLETIN THEY SAID NORMAL AND CHARGE ME FOR CHECKING IT WHILE MY CAR UNDER WARRANTY. ALL ISSUES ARE WHILE DRIVING EXCEPT BATTERY BREATHER SUPERCHARGING

4/27/2021

In November both rear tires shredded, while driving. The metal belts became exposed. Tesla replaced the tires, claimed there was no other problem. The tires had been appropriately pressurized during the entire life of the tires. Mileage 9800. Two months later one of the rear tires (new tire) sustained a nail in the side wall- non-repairable (the sidewall on a new tire should not be on the pavement, but the side), and now at 3000 miles on the new tire not replaced due to the nail- the tire is beginning to shred again. This is coupled with inordinate road noise since the tires were changed. I think the problem is the car being inadequately made, and the tires, that seem to be exposing the weak sidewall to the pavement. Neither company claims credit for their handiwork.

6/2/2021

1. In three occasions while using FSD I approached red lights but the vehicle did not initiate a stop. I took control to do so. 2. Yesterday the car seemed to reboot. It was about 9PM, quite dark at 70 or 80MPH on I80 in a construction area. The headlights stayed on and the car continued driving but the dash went black as it seemed to fail, and then seemed to reboot with the "T" coming back up before the full dash came up again.

8/23/2021

The contact owns a 2019 Tesla Model 3. The contact stated that the manufacturer had provided a new software update for the vehicle. The contact stated that the update made it difficult to use some functions. The contact was concerned that he had to take his eyes off the road to use the windshield wipers, defroster, and other features. The contact called the local dealer, but the vehicle was not diagnosed nor repaired. The manufacturer was not notified. The approximate failure mileage was 18,000. The VIN was not available.

12/30/2021

The screen on my Tesla fails routinely (everyday) while driving and then reboots after about 3 minutes. This happens abruptly with no warning. Tesla has told me (verbally) that it was reproduced in their service location in Palo Alto. During this time, I have no idea of my speed or any other vehicle status, such as lane keeping, collision warning, navigation, heating, etc. I have tried to remedy this issue with Tesla service repeatedly over two months, and the interactions have been unsatisfactory. Tesla does not seem to appreciate the potential seriousness of this issue and the risk to ourselves and others. Tesla Service at Sunnyvale, CA, encouraged me to continue driving, even though I pointed out the risk of "driving blind". My family is very wary of this vehicle now.

1/16/2022

Q: What component or system failed or malfunctioned... A: Summary: When using the car seat forward facing and in a configuration acceptable for forward facing as outline in the product manual, specifically when using the vehicle safety belt, the car seat harness can get tangled and interlocked with the vehicle safety belt, preventing the car seat harness from being tightened fully and also damaging the vehicles safety belt in the process. See attached images, videos, and transcript with Clek Support for more information. Q: ... and is it available for inspection upon request? A: Yes Q: How was the child’s safety put at risk? Had I not noticed the issue by checking the tightness of the harness on my child's shoulders, I could have incorrectly believed that my child was securely fastened in the car seat. An inattentive parent or one that doesn't frequently check the tightness of the shoulder straps, could believe, if they were to pull the harness tightening strap and it were to stop, that their child was secure when in fact the harness could be tangled with the vehicle safety belt and the child not being secured in the car seat. Additionally, over time the vehicle seat belt could become damaged enough to where it no longer can serve its purpose adequately in securing the car seat to the vehicle. Q: Has the car seat been inspected by the manufacturer, police, insurance representatives or others? A: Clek support has been contacted and all details were provided but they are claiming that there is no issue with the car seat despite confirming with them that the car seat is in an acceptable configuration for forward facing and with being able to repeatedly reproduce the issue. Additional: I have a video of the issue but its too large to submit. I have uploaded it to my youtube account for viewing. https://youtu.be/q7BVuGeBNqM The images submitted are those provided to Clek in the initial communication and the resulting conversation. The video best shows the issue.

2/16/2022

The contact owned a 2019 Tesla Model 3. The contact stated that while driving at 57 MPH during rainy weather conditions, when hitting a puddle the vehicle then drastically slowed down and fishtailed veering to the left. As a result, the contact crashed into the divider. The air bags deployed. A police report was filed. The vehicle was towed to a AAA center where it was confirmed a total loss. The contact mentioned that the failure could be related to Phantom Braking. The manufacturer was not informed of the failure. The failure mileage was 27,140. It was determined that there was no phantom braking at the time of the accident. Consumer stated he would like to withdraw the complaint.

2/18/2022