2011 Suzuki Grand Vitara Owner Complaints

Complaint Summary
The 2011 Suzuki Grand Vitara has 11 reported complaints.
- Top issues involve air bags and seats:front assembly:head restraint.
Reliability Score
Reliability Score
Based on 11 complaints
Most Frequent Issues
AIR BAGS
4 36.4%
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
1 9.1%
FUEL SYSTEM, GASOLINE
1 9.1%
SERVICE BRAKES
1 9.1%
ELECTRICAL SYSTEM
1 9.1%
Quick Insights
The top category is AIR BAGS, accounting for 36.4% of all complaints.
Owners have reported issues across 8 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
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What owners keep reporting on the 2011 Suzuki Grand Vitara
The 2011 Suzuki Grand Vitara has 11 owner complaints in this dataset. AIR BAGS is the most common complaint category, representing about 36% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2011 Suzuki Grand Vitara are AIR BAGS (4), SEATS:FRONT ASSEMBLY:HEAD RESTRAINT (1), FUEL SYSTEM, GASOLINE (1).
Are these complaints a serious red flag?
Potentially. 7 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2011 Suzuki Grand Vitara?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 8 of 8 systems
AIR BAGS
4 Reports36% of totalPreviewing the first 2 complaint summaries.
2011 SUZUKI GRAND VITARA. CONSUMER WRITES IN REGARDS TO AIR BAG RECALL NOTICE AND AIR BAG MALFUNCTION DURING AN ACCIDENT. *SMD THE CONSUMER STATED HE/SHE RECEIVED A RECALL NOTICE REGARDING A DEFECT WITH THE AIR BAGS. THE CONSUMER BEGAN HAVING PROBLEMS WITH THE AIR BAG LIGHT ON AND OFF SINCE THE VEHICLE WAS PURCHASED IN 2012. HOWEVER, THE CONSUMER WAS INVOLVED IN A FRONT END COLLISION, AND THE VEHICLE WAS DECLARED A TOTAL LOSS. DURING THE ACCIDENT, NONE OF THE AIRBAGS DEPLOYED.
12/11/2013
BROWN DAUB DEALERSHIP KNOWS OF THIS RECALL AND THEY REFUSE TO HONOR THIS RECALL THERE PHONE NUMBER IS 484-298-0000. *TR
3/27/2014
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
1 Report9% of totalPreviewing the first 1 complaint summaries.
I RECENTLY PURCHASED A 2011 SUZUKI GRAND VITARA. AFTER PURCHASING THE VEHICLE I REALIZED THAT THE REAR HEAD RESTRAINTS FOLDED FORWARD (TO ALLOW FOR EASE OF VIEWING THROUGH THE REAR OF THE VEHICLE BY THE DRIVER). THESE HEAD RESTRAINTS DO NOT LOCK UP AND FOLD OVER VERY EASILY. IT IS LIKELY THAT IF THE VEHICLE STOPPED SUDDENLY OR STRIKE SOMETHING FROM BEHIND THAT THESE HEAD RESTRAINTS WOULD FOLD FORWARD. WHEN FORWARD THESE RESTRAINTS REST AT THE BASE OF MY NECK AT ABOUT THE C1-C2 JUNCTION. THIS LOCATION IS THE MOST COMMON SOURCE OF SEVERE SPINAL DAMAGE AND PARALYSIS WHEN INJURED. WHILE I AM HOPEFUL THAT NOONE HAS BEEN INJURED YET, I AM NOT PLEASED WITH SUZUKI'S RESPONSE WHICH WAS ESSENTIALLY THAT THE NHTSA TESTED THE VEHICLE AND PASSED SO IT MUST BE SAFE. I CANNOT BELIEVE THAT THIS HEAD RESTRAINT WAS A PARTY TO ANY DIRECT IMPACT CRASH TESTING WITH REAR OCCUPANTS (WITHER WITH OR WITHOUT THE RESTRAINT IN THE DOWN POSITION. MY HOPE IS THAT IT IS TESTED TO DETERMINE ITS SAFETY BEFORE SOME ONE'S LIFE IS FOREVER ALTERED. THIS NEEDS TO BE RECALLED IMMEDIATELY IN MY OPINION. AS FOR MY GRAND VITARA. I HAVE REMOVED MY HEAD RESTRAINTS AND WOULD RATHER RISK WHIPLASH THAN PARALYSIS. *TR
8/19/2011
FUEL SYSTEM, GASOLINE
1 Report9% of totalPreviewing the first 1 complaint summaries.
THIS IS AN UPDATE TO AN EARLIER COMPLAINT #10425314. THE VEHICLE IS A 2011, NOT A 2012 AS INDICATED IN ABOVE REFERENCE NUMBER. THANK YOU. *TT
9/16/2011
SERVICE BRAKES
1 Report9% of totalPreviewing the first 1 complaint summaries.
THE POWER BRAKES DON'T WORK WHEN IT IS COLD LIKE 40 DEGREES. *TR
12/3/2012
ELECTRICAL SYSTEM
1 Report9% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2011 SUZUKI GRAND VITARA. THE CONTACT STATED NHTSA CAMPAIGN NUMBER 11V055000 ELECTRICAL SYSTEM REPAIR WAS PERFORMED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE STEERING WHEEL MADE A LOUD SQUEAKING AND RATTLE NOISE WHILE MAKING A LEFT OR RIGHT TURN. THE VEHICLE WAS TAKEN TO THE MECHANIC FOR INSPECTION, WHICH LOCATED THE FAILURE AT THE TENSION CONTROL PULLEY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000 AND THE CURRENT MILEAGE WAS 75,000.
8/8/2013
TIRES
1 Report9% of totalPreviewing the first 1 complaint summaries.
I HAVE ALMOST 27,400 MILES ON MY TRUCK AND THE TIRES ARE DRY ROTTED WHICH THEY SHOULDNT BE LIKE THAT I DO NOT DRIVE FAR AT ALL I AM A VERY UNSATISFIED CUSTOMER THE TIRE SIZES ARE P225 70 R16. *JS
5/19/2014
STRUCTURE
1 Report9% of totalPreviewing the first 1 complaint summaries.
FRONT PASSENGER SIDE FLOOR HOLDS WATER WHEN AIR CONDITIONER IS ON AND THE INSIDE FLOOR IS STARTING TO RUST THIS IS OF NO FAULT OF MY OWN THIS IS A DEFECT. *TR
6/7/2014
UNKNOWN OR OTHER
1 Report9% of totalPreviewing the first 1 complaint summaries.
I JUST PURCHASED THIS VEHICLE NEW AND IT DOES HAVE RECALLS AND I HAD I AM TRYING TO FIND OUT IF THE RECALLS HAVE BEEN REPAIRED OR STILL NEED DONE PLEASE THANK YOU
12/13/2019
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2011 Suzuki Grand Vitara?
Are complaints about the 2011 Suzuki Grand Vitara a serious warning sign?
How should buyers use complaint data for the 2011 Suzuki Grand Vitara?
Are complaints about the 2011 Suzuki Grand Vitara severe?
Complaint list entries are sourced from owner-submitted NHTSA ODI records.
Suzuki Grand Vitara: How should complaint data influence buying decisions?
Carfocal links complaint data directly to recall and maintenance routes for the same model year.
- Complaint entries
- 11
- Top-topic view
- 5 grouped topics shown
- Primary source
- NHTSA ODI owner complaint records
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