2017 Subaru WRX Owner Complaints

SUBWOOFER AND AMP OVERHEATED DURING NORMAL USE CAUSING WIRES TO BURN AND MELT CAUSING A SIGNIFICANT FIRE SAFETY ISSUE. THIS IS SEEMINGLY SIMILAR TO THE ISSUES THAT LEAD TO A 2017 RECALL OF ALMOST 10,000 2015 MODEL YEAR WRXS

6/1/2018

DRIVING AND ON A TURN BETWEEN 35-40 MPH MY WRX FREAKED OUT. THE DASH LIGHT UP LIKE A CHRISTMAS TREE, THE LANE TRACKING ALONG WITH THE ADAPTIVE CRUISE CONTROL INDICATORS FLASHED, AND THE DASH SAID EYESIGHT UNAVAILABLE. IT FELT LIKE I COULDN'T CONTROL THE CAR AND ALMOST FELT AS IF IT ACCELERATED ON ITS OWN. I HIT THE BREAKS AND THE LOST CONTROL OF THE VEHICLE AND ENDED UP IN A DITCH. THE FRONT OF THE CAR RAN THROUGH BRUSH AND ENDED IN FRONT OF A TREE. THE AIRBAGS DEPLOYED ON THE SIDE BUT WERE DELAYED ON THE PASSENGER SIDE UNTIL THE CAR STOPPED. MY FIANCE WAS IN THE PASSENGER SEAT. FRONT AIRBAGS DID NOT GO OFF EVEN THOUGH IT WAS A FRONT COLLISION. THE CAR WAS ON A COUNTRY ROAD WITH OTHER TRAFFIC IN FRONT OF IT.

5/2/2019

THROW OUT BEARING HAS NOW GONE OUT FOR THE 3X. SUBARU OF AMERICA DID EVERYTHING TO NOT REPLACE UNDER WARRANTY. GRIND IN 3RD GEAR NOT DUE TO DRIVER ERROR.

8/14/2018

PREMATURE CLUTCH FAILURE. TSB OUT ON CLUTCH BUT DEALERSHIP WILL NOT PREFORM REPAIRS. NEEDS TO BE A FULL RECALL. NOT CAUSED BY DRIVER ERROR.

12/3/2018

CLUTCH ON MANUAL TRANSMISSION HAS BURNED OUT TWICE IN 13000 MILES. DEALER BLAMES DRIVER AND IS NOT LOOKING HARD FOR OTHER CAUSES. WE ARE 100% POSITIVE THIS IS NOT CAUSED BY DRIVER ERROR. HAVE BEEN STRANDED ON HIGHWAY TWICE IN LESS THAN A YEAR.

8/15/2018

STALLING. I HAVE A 2017 SUBARU WRX CVT. I WAS AT A RED LIGHT AND THE CAR IDLED HARD AND STALLED, AGAIN THIS IS A CVT NOT A MANUAL.

8/28/2018

TL* THE CONTACT OWNS A 2017 SUBARU WRX. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND WAS UNCONTROLLABLE. THE BRAKE PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE VEHICLE ACCELERATED AND CRASHED INTO A DITCH. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED AND ALL THE WARNING INDICATORS FLASHED AND ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, "EYESIGHT" NOT AVAILABLE WAS DISPLAYED. THE PASSENGER SUSTAINED HAND INJURIES, BUT MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.

5/2/2019

I RECENTLY EXPERIENCED A STEERING RACK FAILURE DUE TO LEAKING SEALS ON THE GEAR ASSEMBLY ON MY CERTIFIED PRE-OWNED 2017 SUBARU STI. THE POWER STEERING FAILED TO OPERATE BOTH IN MOTION ON THE HIGHWAY AND AT SLOW SPEEDS IN A PARKING LOT AND LOCAL STREETS. THE LOSS OF POWER STEERING ASSIST MAKES IT EXTREMELY DIFFICULT TO SAFELY CONTROL AND CHANGE OF DIRECTION FOR THE VEHICLE. BASED ON MY EXPERIENCE AND THAT OF MANY OTHERS I KNOW IN THE SUBARU COMMUNITY THIS IS A COMMON FAILURE POINT ON THE LAST TWO GENERATIONS OF THESE CARS. I WOULD LIKE TO KNOW WHY SUBARU CONTINUES TO IGNORE THIS POTENTIALLY DANGEROUS PART FAILURE AND HAS DONE NOTHING TO HELP OWNERS LIKE MYSELF WHEN THE ISSUE OCCURS.

1/8/2020

THE SIDE MIRRORS SHAKE AT HIGHWAY SPEEDS RENDERING THEM USELESS. I'VE WORKED WITH THE DEALERSHIP TO FIX THE ISSUE ONLY TO BE TOLD THAT THEY ALL DO THIS. I THEN HAD THE MIRROR ASSEMBLY REPLACED BUT STILL HAVE THE SAME ISSUE. THIS SEVERELY INHIBITS MY VISION WHILE DRIVING.

9/7/2018

I PARKED MY CAR IN THE DRIVEWAY AFTER WORK WITHOUT A CRACKED WINDSHIELD. I WENT TO GO TO WORK IN THE MORNING WITH A CRACKED WINDSHIELD. NO IMPACT MARKS.... IT IS AS IF MY WINDSHIELD SPONTANEOUSLY CRACKED WHILE PARKED IN 50 DEGREE WEATHER. WHAT IF SOMETHING ACTUALLY HITS MY WINDSHIELD??? AM I SAFE??? HOW OFTEN DO I GET TO REPLACE THIS DEFECTIVE DESIGN??? *TR

5/22/2020

DRIVING AND ON A TURN BETWEEN 35-40 MPH MY WRX FREAKED OUT. THE DASH LIGHT UP LIKE A CHRISTMAS TREE, THE LANE TRACKING ALONG WITH THE ADAPTIVE CRUISE CONTROL INDICATORS FLASHED, AND THE DASH SAID EYESIGHT UNAVAILABLE. IT FELT LIKE I COULDN'T CONTROL THE CAR AND ALMOST FELT AS IF IT ACCELERATED ON ITS OWN. I HIT THE BREAKS AND THE LOST CONTROL OF THE VEHICLE AND ENDED UP IN A DITCH. THE FRONT OF THE CAR RAN THROUGH BRUSH AND ENDED IN FRONT OF A TREE. THE AIRBAGS DEPLOYED ON THE SIDE BUT WERE DELAYED ON THE PASSENGER SIDE UNTIL THE CAR STOPPED. MY FIANCE WAS IN THE PASSENGER SEAT. FRONT AIRBAGS DID NOT GO OFF EVEN THOUGH IT WAS A FRONT COLLISION. THE CAR WAS ON A COUNTRY ROAD WITH OTHER TRAFFIC IN FRONT OF IT.

5/2/2019

UNKNOWN. Was hit very hard, approximately at 70mph, on rear passenger corner of car, hit caused my vehicle to slide and hit the guardrail on front end of vehicle, and no airbags deployed at any point in collision. Airbags are intact. I have included close up pictures of the airbag crash sensors on the front of the vehicle if they are of any use.

2/9/2023

The contact owns 2017 Subaru WRX. The contact received notification of NHTSA Campaign Number: 22V522000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse, the rear-view camera intermittently failed to operate. No warning light was illuminated. The vehicle was taken to the dealer however, the dealer then confirmed that the parts were not available for the recall repair. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and was unable to confirm when the parts would become available. The contact was provided a case number. The failure mileage was approximately 55,000. Parts distribution disconnect.

9/29/2022

The contact owns a 2017 Subaru WRX. The contact stated that while shifted into reverse, the rear-view camera and the back-up lights failed to operate as needed. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the reverse light switch and camera needed to be replaced. The vehicle was repaired. The contact referenced NHTSA Campaign Number: 22V522000 (Exterior Lighting). The manufacturer was notified of the failure however, the VIN was not included in the recall. The failure mileage was approximately 53,000.

2/13/2023

DRIVING AND ON A TURN BETWEEN 35-40 MPH MY WRX FREAKED OUT. THE DASH LIGHT UP LIKE A CHRISTMAS TREE, THE LANE TRACKING ALONG WITH THE ADAPTIVE CRUISE CONTROL INDICATORS FLASHED, AND THE DASH SAID EYESIGHT UNAVAILABLE. IT FELT LIKE I COULDN'T CONTROL THE CAR AND ALMOST FELT AS IF IT ACCELERATED ON ITS OWN. I HIT THE BREAKS AND THE LOST CONTROL OF THE VEHICLE AND ENDED UP IN A DITCH. THE FRONT OF THE CAR RAN THROUGH BRUSH AND ENDED IN FRONT OF A TREE. THE AIRBAGS DEPLOYED ON THE SIDE BUT WERE DELAYED ON THE PASSENGER SIDE UNTIL THE CAR STOPPED. MY FIANCE WAS IN THE PASSENGER SEAT. FRONT AIRBAGS DID NOT GO OFF EVEN THOUGH IT WAS A FRONT COLLISION. THE CAR WAS ON A COUNTRY ROAD WITH OTHER TRAFFIC IN FRONT OF IT.

5/2/2019

MY WINDSHIELD HAS BEEN CRACKED.

1/3/2021

The Direct Injection Engine causes valves to become coated in carbon build-up, unlike indirect injections which constantly clean the valves. This issue then results in the sudden loss of power and engine stalls (often when attempting to accelerate from low speeds) which are extremely dangerous when attempting to merge or turn in traffic. Subaru has not addressed the issue but based on online searches it appears to be a major issue for all 2.0l direct injection engines.

12/14/2022

I have a 2017 Subaru WRX that stalls while driving (including at highway speeds) 2 to 3 times every day on my commute to work through the mountains. This has led the vehicle to skid sideways and lose control. When I looked into this problem, I found that Subaru has a recall on its fuel pumps for 2018 to 2020 Subaru WRX vehicles but somehow my VIN does not appear to be considered AN affected vehicle. This issue is life-threatening, and I believe the model years eligible for recall, must not have captured one year earlier model with presumably the same faulty fuel pump. I believe the recall needs to be expanded.

1/7/2023

EMERGENCY BRAKE FAILURE. WHILE VEHICLE WAS PARKED EMERGENCY BRAKE BROKE AND VEHICLE ROLLED ONTO STREET CAUSING ACCIDENT. HAVE VIDEO OF INCIDENT AND CAN HEAR BRAKE CABLE BREAKING.

3/17/2018

TL* THE CONTACT OWNS A 2017 SUBARU WRX. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND WAS UNCONTROLLABLE. THE BRAKE PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE VEHICLE ACCELERATED AND CRASHED INTO A DITCH. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED AND ALL THE WARNING INDICATORS FLASHED AND ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, "EYESIGHT" NOT AVAILABLE WAS DISPLAYED. THE PASSENGER SUSTAINED HAND INJURIES, BUT MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.

5/2/2019

TL* THE CONTACT OWNS A 2017 SUBARU WRX. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND WAS UNCONTROLLABLE. THE BRAKE PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE VEHICLE ACCELERATED AND CRASHED INTO A DITCH. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED AND ALL THE WARNING INDICATORS FLASHED AND ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, "EYESIGHT" NOT AVAILABLE WAS DISPLAYED. THE PASSENGER SUSTAINED HAND INJURIES, BUT MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.

5/2/2019

TL* THE CONTACT OWNS A 2017 SUBARU WRX. WHILE MAKING TURNS WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE FAILED TO MOVE WITHOUT WARNING. THE ACCELERATOR PEDAL WAS PUMPED SEVERAL TIMES. A MESSAGE DISPLAYED INDICATING THAT THE ACCELERATOR PEDAL PERCENTAGE INCREASED TO SEVENTY FIVE PERCENT. THE VEHICLE WAS TAKEN TO SUBARU OF LITTLE ROCK (12121 COLONEL GLENN RD, LITTLE ROCK, AR, 503-5454), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 32,000.

7/29/2019

DRIVER SEAT CUSHIONING HAS COMPLETELY SEPARATED FROM THE METAL FRAME OF THE SEAT AS WELL AS THE MIDDLE PORTION OF THE SEAT THAT IS SAT ON HAS DROPPED AND RESTING AND THE FRAME OF THE SEAT...VERY UNCOMFORTABLE AND HURTS MY BACK TO SIT IN THE SEAT. ALSO, SUSPENSION HAS BECOME VERY ROUGH OVER THE SMALLEST BUMPS. MILEAGE: 81,000

6/21/2019

I HAVE ISSUES WITH SURGING, AC SYSTEM, SUSPENSION, EXTREME TIRE WEAR, TIRES WEAR UNEVENLY, STEERING ASSIST, INABILITY TO ALIGN STEERING, WINDOWS ROLL DOWN FOR NO REASON AND WON'T ROLL BACK UP UNLESS YOU ROLL THEM ALL THE WAY DOWN AND THEN UP BUT THEY USUALLY JUST ROLL BACK DOWN HALF WAY AGAIN (IT'S A BATTLE!) WINDOWS SCRATCH JUST FROM DUST SO THEY LOOK HAZY AND WINDSHIELDS COST ALMOST $2000 WITH ALL SAFETY CAMERA JUNK. ONLY ONE AIRCON VENT BLOWS COLD AIR WHILE ALL OTHERS JUST BLOW AIR. THIS CAR WAS A LEMON BEFORE 2018 ENDED. SUBARU REFUSED TO ACKNOWLEDGE PROBLEMS WHILE UNDER EXTENDED BUMPER TO BUMPER WARRANTY. I TRIED TO FILE LEMON LAW AND LOST BECAUSE THEY DIDN'T SAVE MY COMPLAINT VISITS IN COMPUTER SYSTEM. IM CERTAIN THAT WAS INTENTIONAL SINCE THEY ARE THE LEMON KINGS! SUBARU IS A TERRIBLE COMPANY NOW AND I RECOMMEND YOU DON'T OWN ONE. THE SURGING IS VERY DANGEROUS AS THE CAR LITERALLY HOPS AND SOMETIMES YOU PUSH ACCELERATOR AND NOTHING HAPPENS FOR WAY TOO LONG. DANGEROUS WHEN PULLING INTO TRAFFIC. FIGHTING WITH WINDOWS WHILE DRIVING IS ALSO DANGEROUS. LED LIGHTS ARE THE WRONG COLOR SO IT'S HARD TO SEE MANY THINGS AT NIGHT. THE BATTERY IS JUNK OPEN TOP AND LEAKS ACID EVERYWHERE ROTTING OUT THE BATTERY TRAY. FOR $42,000 YOU WOULD EXPECT A MUCH BETTER CAR.

4/12/2021

TL* THE CONTACT OWNS A 2017 SUBARU WRX. WHILE DRIVING AT AN UNKNOWN SPEED, AN UNUSUAL NOISE WAS HEARD COMING FROM THE WHEELS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO REEVES SUBARU TAMPA (813-375-3660, LOCATED AT 1111 N FLORIDA AVE, TAMPA, FL 33612) WHERE IT WAS DIAGNOSED THAT THE BEARINGS FAILED AND NEEDED TO BE REPLACED. THE BEARINGS WERE REPLACED, BUT THE FAILURE RECURRED. THE SAME DEALER REPLACED THE BEARINGS AGAIN, BUT THE FAILURE RECURRED. THE DEALER DIAGNOSED THAT THE FAILURE WAS DUE TO DRIVER ERROR AND REQUIRED THE CONTACT TO BE RESPONSIBLE FOR THE REPAIR COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND SIDED WITH THE DEALER. THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000.

12/3/2018

DRIVER SEAT CUSHIONING HAS COMPLETELY SEPARATED FROM THE METAL FRAME OF THE SEAT AS WELL AS THE MIDDLE PORTION OF THE SEAT THAT IS SAT ON HAS DROPPED AND RESTING AND THE FRAME OF THE SEAT...VERY UNCOMFORTABLE AND HURTS MY BACK TO SIT IN THE SEAT. ALSO, SUSPENSION HAS BECOME VERY ROUGH OVER THE SMALLEST BUMPS. MILEAGE: 81,000

6/21/2019

3 YEARS OLD CAR. RUST ON WELD SPOT IN ENGINE BAY

4/9/2020

MY TIRE IS WORN OUT AFTER I PURCHASE A CAR FROM CARMAX

1/14/2021

The contact owns a 2017 Subaru WRX. The contact stated that while reversing, the reverse back up switch was activated; however, the reverse lights and the back over prevention camera feature failed to activate as designed. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the reverse switch needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 22V522000 (Back Over Prevention). The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 118,000.

4/8/2024