2015 Subaru Outback Owner Complaints

THIS CAR HAS A SCREEN IN THE DASHBOARD THAT CONTROLS THE STEREO, PHONE, AND OTHER FUNCTIONS. IT HAS A VERY REFLECTIVE GLASSY FINISH. THE SCREEN IS NOT SURROUNDED BY A HOOD OF ANY SORT AND IT IS TITLED AT ABOUT A 50-DEGREE ANGLE. ON OTHER OCCASIONS, I HAVE NOTICED THAT THIS SCREEN REFLECTS A LOT OF SUNLIGHT, BUT IT WAS MORE OF AN ANNOYANCE THAN ANYTHING. ON THIS OCCASION, I WAS DRIVING THE CAR AT ABOUT 1:30 IN THE AFTERNOON, GOING EAST ON A HIGHWAY. THE DASHBOARD SCREEN WAS REFLECTING THE SUN INTO MY EYES SO DIRECTLY THAT IT WAS PAINFUL. IT WAS ALSO DISTRACTING. THE LIGHT WAS SO BRIGHT AND SO CONSISTENT THAT I HAD TO DRIVE WHILE HOLDING MY RIGHT HAND IN FRONT OF THE SCREEN TO BLOCK THE LIGHT. I HAD TO DRIVE THAT WAY FOR PROBABLY HALF AN HOUR. I DID NOT HAVE ANY SORT OF "ACCIDENT." HOWEVER, I CAN FORESEE THAT UNDER THE WRONG CIRCUMSTANCES, THIS CHARACTERISTIC OF THE CAR COULD BLIND OR DISTRACT A DRIVER FROM SEEING OTHER TRAFFIC, TRAFFIC SIGNALS, ETC. AND CAUSE AN ACCIDENT. IT COULD ALSO CAUSE SOMEONE TO KEEP ONE HAND OFF THE WHEEL AND MAYBE CAUSE AN ACCIDENT THAT WAY. IT IS MY OPINION THAT THIS CHARACTERISTIC OF THE CAR SHOULD BE ADDRESSED. *TR

12/11/2014

NOTICED AN 18 INCH CRACK IN MY 2015 SUBARU OUTBACK WINDSHIELD STARTING AT THE TOP UNDER THE HEATING ELEMENT TWO MONTHS AGO. WAS NOT HIT BY A ROCK AND NO IMPACT SPOT FOUND. HAD THE WINDSHIELD REPLACED THREE WEEKS AGO. WHILE DRIVING YESTERDAY, HEARD A CRACKING SOUND AND NOTICED A 12 INCH CRACK APPEAR IN THE LOWER LEFT (AGAIN, STARTING WHERE THE HEATING ELEMENT IS AND AGAIN, NO ROCK SOUND OR IMPACT SPOT). MY SISTER HAS THE EXACT SAME CAR WITH A CRACK IN THE *EXACT* SAME SPOT THAT DEVELOPED LAST WEEK OUT OF THE BLUE (I HAVE PHOTOS OF BOTH OF OUR CRACKS FOR COMPARISON). FROM DOING RESEARCH, IT SEEMS THIS IS A COMMON PROBLEM WITH SUBARU WINDSHIELDS (WWW.SUBARUOUTBACK.ORG HAS SEVERAL FORUM THREADS DETAILING SIMILAR REPORTS). *TR

1/30/2015

I HAVE 2015 SUBARU OUTBACK WITH EYESIGHT AND BLIND SPOT DETECTION. I HAD STOPPED THE VEHICLE IN THE DRIVEWAY, ABOUT 10 FT FROM THE GARAGE, WAITING FOR MY HUSBAND TO CLEAN THE FLOOR. THE ENGINE WAS RUNNING. WHEN MY HUSBAND CAME OUT OF THE GARAGE AND SIGNALED ME TO PARK THE VEHICLE INSIDE, I WAS ABOUT TO MOVE THE VEHICLE SLOWLY IN THE GARAGE. HOWEVER, THE VEHICLE SUDDENLY STARTED LIKE A BULLET, AS IF IT WAS TRYING TO ACCELERATE TO THAT SET SPEED, QUICKLY. MY HUSBAND HEARD THE WHEELS SCREECHING AND THE VEHICLE ACCELERATING. HE JUMPED ON THE SIDE AND SURVIVED BY AN INCH OR SO. WITHIN A FRACTION OF A SECOND, THE VEHICLE HIT THE CENTER SUPPORT WHICH SUPPORTS THE GARAGE DOORS, THEN THE SNOW BLOWER AND FURTHER STRUCK THE ITEMS KEPT AGAINST THE WALL BETWEEN THE HOUSE AND THE GARAGE, BEFORE COMING TO A STOP. IT APPEARS THAT, IN ADDITION TO THE BRAKE I APPLIED, EYESIGHT MAY HAVE HELPED STOP THE VEHICLE. I HAVE BEEN DRIVING IN THE US FOR OVER 18 YEARS WITHOUT A SINGLE INCIDENT. PARKING IN THE GARAGE IS THE SIMPLEST OF ALL THE TASKS. I STRONGLY BELIEVE THAT THE VEHICLE MAY HAVE ACCELERATED ON IT'S OWN DUE TO SOME MALFUNCTION.

2/26/2015

AFTER JUST PICKING UP MY NEW 2015 SUBARU OUTBACK AND DRIVING IN BRIGHT SUNLIGHT, I REALIZED THERE IS A HAZARDOUS CONDITION RELATED TO THE CAR'S INFOTAINMENT CENTER. THE AREA SURROUNDING THE DISPLAY SCREEN IS AN EXTREMELY GLOSSY BLACK MIRROR-LIKE REFLECTIVE SURFACE. WHILE DRIVING, THE SUN REFLECTS OFF OF THIS SURFACE INTO THE EYES OF THE DRIVER. THIS INTENSITY IS ENOUGH TO CAUSE EYE PAIN, AS WELL AS DISTRACT THE DRIVER. NOW WHEN DRIVING ON A SUNNY DAY, RATHER THAN KEEPING BOTH HANDS ON THE WHEEL, I NEED TO USE MY RIGHT HAND TO SHIELD MY EYES FROM THIS DISTRACTING REFLECTED GLARE. I ATTEMPTED TO PURCHASE AN ANTI-GLARE SHIELD, BUT THEY ONLY COVER THE DISPLAY AREA (WHICH ACTUALLY IS NOT REFLECTIVE). I NEED TO COVER THE REFLECTIVE PERIMETER TRIM AREA. SUBARU NEEDS TO PROVIDE AN ANTI-GLARE SHIELD THAT COVERS THE ENTIRE INFOTAINMENT CENTER. *TR

3/22/2015

AFTER BEING PARKED OUTSIDE OVERNIGHT WITH TEMPERATURES BELOW 0 DEGREES F, THE VEHICLE STARTED FINE THE FOLLOWING MORNING BUT HAD NUMEROUS WARNING LIGHTS ILLUMINATE (POWER STEERING, AT OIL TEMPERATURE, AMONG OTHERS) WHILE IDLING IN MY DRIVEWAY. VEHICLE WARMED UP FOR 5 MINUTES. ONCE WARMED UP, OWNER TURNED THE VEHICLE OFF AND ATTEMPTED TO RESTART 20 MINUTES LATER. VEHICLE WOULD NOT RESTART BUT OTHER ELECTRICAL COMPONENTS (LIGHTS, RADIO, ETC) WORKED BUT THE STARTER WOULD NOT ENGAGE. VEHICLE TOWED TO DEALERSHIP FOR DIAGNOSIS OF WHAT APPEARS TO BE AN ELECTRICAL PROBLEM. *TR

1/8/2015

IN NOVEMBER 2014, I TOOK DELIVERY OF A NEW 2015 SUBARU OUTBACK, 3.6 LIMITED. THE VEHICLE WAS EQUIPPED WITH THE OPTIONAL PREMIUM ELECTRONICS PACKAGE, AND THE EYESIGHT COLLISION AVOIDANCE SYSTEM. AFTER ABOUT THREE WEEKS OF OWNERSHIP, I STARTED TO EXPERIENCE RANDOM MALFUNCTIONS WITH THE KEY-LESS IGNITION, AND THE KEY-LESS ENTRY SYSTEMS. THE IGNITION PROBLEMS ALL INVOLVED ENGINE START, AND OCCURRED IN SCENARIOS WHERE THE KEY-FOB WASN'T RECOGNIZED. ABOUT THE SAME TIME, THE GPS NAVIGATION SYSTEM STARTED TO DISPLAY ERRONEOUS LOCATIONAL DATA, AND THE ASSOCIATED 'STARLINK' TOUCH SCREEN SYSTEM WOULD FREEZE-UP (BECOME INOPERABLE). AS OF TODAY, I HAVE POSTED SIX DIFFERENT VIDEOS TO YOUTUBE TO DRAMATICALLY ILLUSTRATE THE PROBLEM. HTTPS://WWW.YOUTUBE.COM/WATCH?V=9MF_RUMICQM . I HAVE HAD THE CAR BACK TO THE DEALER FIVE TIMES FOR THIS PROBLEM, AND IT CAN'T BE FIXED. I HAVE ALSO MET WITH SUBARUS, SEATTLE ZONE SERVICE MANAGER. IN EMAILS FROM SUBARU'S CORPORATE SERVICE OFFICIALS, THEY REFUSE TO ACKNOWLEDGE THE PROBLEM EXISTS, DESPITE THE VIDEOS. UNOFFICIALLY, THE ZONE SERVICE MANAGER ACKNOWLEDGED THAT SOME OTHER OWNERS ARE EXPERIENCING THE SAME ISSUE, WHICH HE BELIEVES IS A SYSTEMIC PROBLEM IN VEHICLES WITH THIS OPTION COMBINATION. HE DOES NOT KNOW OF ANY SOLUTION. MY CONCERN IS THAT THE EYESIGHT SYSTEM CAN OVERRIDE DRIVER COMMANDS INVOLVING BRAKING, AND ENGINE THROTTLE. WILL THE PROBLEMS WITH THE GPS AND STARLINK TOUCH-SCREENS POTENTIALLY CREATE A DANGEROUS MALFUNCTION OF THE EYESIGHT SYSTEM THAT CREATES AN ACCIDENT RATHER THAN MITIGATING IT? *TR

1/22/2015

TL* THE CONTACT OWNS A 2015 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN INFORMED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 856. UPDATED 02/18/15*LJ UPDATED 9/12/2017*CN

12/31/2014

.OF US AS TRAFFIC WAS CAUSING IT TO SPEED UP AND SLOW DOWN. WITH NO WARNING, OUR CAR SUDDENLY LURCHED AHEAD AS IF I HAD STEPPED HARD ON THE GAS PEDAL, THROWING US BACK IN OUR SEATS. AFTER A FEW SECONDS, IT HIT BRAKES AND THREW US FORWARD. IT DID NOT COMPLETELY STOP BUT RESUMED PREVIOUS SPEED. THIS CONTINUED TO HAPPEN EVERY COUPLE OF MINUTES. I TOOK THE FIRST EXIT THAT APPEARED, ABOUT TWO MILES AHEAD. I WAS VERY FRIGHTENED THAT WE MIGHT COLLIDE WITH THE VAN IN FRONT OR SWERVE INTO THE TRAFFIC IN THE LANE NEXT TO US, OR THAT IT MIGHT SUDDENLY STALL IN OUR LANE. I DID NOT TRY TO STOP THE CAR ALTHOUGH I HAD MY FOOT RESTING ON THE BRAKE PEDAL. IT BADLY FRIGHTENED MY WIFE AND I. THE CAR HAS A CVT TRANSMISSION. WE STOPPED IN A PARKING LOT AND THEN HAD CAR TOWED TO CLOSEST OF TWO SUBARU DEALERS IN THE AREA. I HAD BOTH OF THEM RUN EXTENSIVE CHECKS ON ENGINE, POWER TRAIN, COMPUTER, ETC. NEITHER COULD IDENTIFY ANY ISSUES THAT WOULD CAUSE THE PROBLEM. MY WIFE HAS SWORN SHE WILL NEVER DRIVE OR RIDE IN THE CAR AGAIN. I CAN'T BLAME HER. WE HAVE TO GO OVER A WINDING, HILLY ROAD OF ABOUT TEN MILES TO GO HOME. THERE IS HEAVY CAR AND TRUCK TRAFFIC OFF AND ON THROUGHOUT THE DAY. TO GET HOME, WE RENTED A CAR AS I NOW FEAR DRIVING THIS ROAD IN THIS CAR AT ANYTIME DAY OR NIGHT. THE DEALER WHERE WE BOUGHT THE CAR HAS OFFERED TO STORE THE CAR FOR US UNTIL WE DECIDE WHAT TO DO. I'VE TRIED CALLING SUBARU AND WILL TRY AGAIN. LONG WAIT PERIODS SO FAR. THIS IS OUR SECOND SUBARU. FIRST WAS A 2012 OUTBACK WHICH WE TRADED FOR THE CURRENT ONE WHICH WE HAVE LEASED. THE IRONY OF THIS IS THAT WE BOUGHT THE CURRENT ONE FOR ITS MANY SAFETY FEATURES! I'VE OWNED MANY CARS IN MY LIFE BUT HAVE NEVER EXPERIENCED ANYTHING LIKE THIS! *TR

3/28/2015

ACCELERATOR SUDDENLY BECAME UNRESPONSIVE RESULTING IN COMPLETE SLOWDOWN TO STOP IN TRAFFIC. HAD TO SHUT OFF VEHICLE AND RESTART NUMEROUS TIME TO GET TO SAFE LOCATION. RESULTED IN EXPENSIVE FIX AND COULD HAVE BEEN DISASTROUS IF OCCURRED DURING HIGHWAY/HEAVY TRAFFIC SITUATION. APPARENTLY WAS A SENSOR OF SOME SORT. HAPPENED A WHILE AGO, SO DATE PROVIDED IS APPROXIMATE, BUT I JUST BECAME AWARE OF THIS SITE. *TR

2/10/2015

I HAVE 2015 SUBARU OUTBACK WITH EYESIGHT AND BLIND SPOT DETECTION. I HAD STOPPED THE VEHICLE IN THE DRIVEWAY, ABOUT 10 FT FROM THE GARAGE, WAITING FOR MY HUSBAND TO CLEAN THE FLOOR. THE ENGINE WAS RUNNING. WHEN MY HUSBAND CAME OUT OF THE GARAGE AND SIGNALED ME TO PARK THE VEHICLE INSIDE, I WAS ABOUT TO MOVE THE VEHICLE SLOWLY IN THE GARAGE. HOWEVER, THE VEHICLE SUDDENLY STARTED LIKE A BULLET, AS IF IT WAS TRYING TO ACCELERATE TO THAT SET SPEED, QUICKLY. MY HUSBAND HEARD THE WHEELS SCREECHING AND THE VEHICLE ACCELERATING. HE JUMPED ON THE SIDE AND SURVIVED BY AN INCH OR SO. WITHIN A FRACTION OF A SECOND, THE VEHICLE HIT THE CENTER SUPPORT WHICH SUPPORTS THE GARAGE DOORS, THEN THE SNOW BLOWER AND FURTHER STRUCK THE ITEMS KEPT AGAINST THE WALL BETWEEN THE HOUSE AND THE GARAGE, BEFORE COMING TO A STOP. IT APPEARS THAT, IN ADDITION TO THE BRAKE I APPLIED, EYESIGHT MAY HAVE HELPED STOP THE VEHICLE. I HAVE BEEN DRIVING IN THE US FOR OVER 18 YEARS WITHOUT A SINGLE INCIDENT. PARKING IN THE GARAGE IS THE SIMPLEST OF ALL THE TASKS. I STRONGLY BELIEVE THAT THE VEHICLE MAY HAVE ACCELERATED ON IT'S OWN DUE TO SOME MALFUNCTION.

2/26/2015

RED ENGINE LIGHT CAME ON AND CAR DIED. LOST ALL POWER/ DRIVE. NEEDED TO COAST TO BERM. WOULD RESTART, BUT DIE IMMEDIATELY. EVERYTHING WAS IMMOBILIZED. THIS COULD HAVE HAPPENED AT 70 MPH ON AN INTERSTATE! OUR WAS VERY CLOSE TO BEING REAR- ENDED. *TR

11/7/2014

TWO ISSUES; THE SIMILARLY REPORTED ELECTRICAL STOP. STARTED CAR ON COLD MORNING, DROVE SHORT DISTANCE, DROPPED KIDS OFF AT SCHOOL. WENT TO RESTART, AND CAR WAS COMPLETELY DEAD. HAD TO JUMP IT. SECOND ISSUE; BURNING OIL SMELL IN CABIN. OIL LEVEL WAS FINE, AND SMELL NOT COMING FROM TAIL PIPE. TOOK CAR TO SHOP TODAY FOR THE OIL SMELL, AND I TOLD THEM ABOUT THE ELECTRICAL STOP. THEY SAID THE ELECTRICAL ISSUE IS RELATED TO NEEDING TO REPLACE 4 RELAYS. THE OIL SMELL, HOWEVER, IS DUE TO A BAD CRANKCASE SEAL THAT THEY SAID FAILED MOST LIKELY DUE TO THE COLD. I FOUND SIMILAR REPORTS ON SUBARUOUTBACK.ORG/FORUMS/

2/26/2015

THE 2015 SUBARU OUTBACK 2.5I LIMITED W EYESIGHT SYSTEM HAD BEEN PARKED ON A SURFACE PARKING LOT NEAR MARSHALL BWI AIRPORT FOR ABOUT 12 DAYS. THE PARKING BRAKE HAD BEEN APPLIED AT THE TIME OF ORIGINAL PARKING. THIS ELECTRONIC BRAKE COULD NOT BE DISENGAGED AFTER REPEATED STARTS OF THE CAR. BRAKES WERE APPARENTLY LOCKED. A TOW TRUCK WAS CALLED. THE CAR HAD TO BE MOVED WITH THE BRAKES ON TO GET IT OUT OF THE PARKING SPACE AND ON TO A FLATBED TOW TRUCK. THE DEALER FOUND THAT THE LEFT REAR WHEEL BRAKE WAS LOCKED IN POSITION. APPARENTLY THE OTHER THREE WHEELS WERE FREE TO MOVE. THE EYESIGHT SYSTEM MALFUNCTION LIGHT WAS ON THE DRIVERS SCREEN. THE SERVICE ADVISOR RECOMMENDED THAT THE PARKING BRAKE NOT BE APPLIED WHEN THE VEHICLE IS PARKED FOR A NUMBER DAYS, PARTICULARLY ON A FLAT SURFACE.

6/10/2015

SLOWING TO A STOP AT A TRAFFIC LIGHT ON A CITY STREET, MANUAL TRANSMISSION IN NEUTRAL, CLUTCH IN. SPEED ROUGHLY 2 KM/HR. WENT TO STOP THE CAR WITH THE BRAKES, BRAKE PEDAL WENT TO THE FLOOR WITH NO BRAKE ACTIVATION. TRIED BRAKE PEDAL AGAIN, SAME RESULT. ACTIVATED PARKING/EMERGENCY BRAKE WHICH ALSO DID NOT STOP THE CAR. CAR HIT THE BACK OF A GRAVEL TRUCK AHEAD, AND SEEMED TO CONTINUE TO PUSH INTO THE TRUCK 7-10 CM, WHICH IS FURTHER THAN I WOULD HAVE EXPECTED GIVEN THE LOW SPEED OF THE COLLISION. COLLISION DAMAGED THE HOOD OF MY CAR AND BROKE THE HEADLIGHT LENS ON THE PASSENGER SIDE, NO DAMAGE TO THE TRUCK, NO INJURIES TO OCCUPANTS OF EITHER VEHICLE. TRUCK TURNED THROUGH TURNING LIGHT, I CAREFULLY MOVED THE CAR UP AND TRIED STOPPING AT THE LIGHT. BRAKES FUNCTIONED NORMALLY, SO I TRIED THE PARKING BRAKE AND IT ALSO SEEMED TO FUNCTION NORMALLY. I PUSHED ON THE BRAKE PEDAL WHILE THE CAR WAS STATIONARY AND NOTICED MUCH MORE TRAVEL THAN USUAL AND A SPONGY FEEL, BUT THERE WAS RESISTANCE WHERE THERE WAS NONE PREVIOUSLY. I DECIDED THE CAR WAS SAFE TO DRIVE AND DROVE SLOWLY TO THE DEALERSHIP WHERE I LEFT IT TO BE INSPECTED.

10/6/2015

THERE IS A GLOSS FINISHED PLASTIC TOUCH PAD KIND OF COVER THAT COVERS THE ENTIRE NAVIGATION SYSTEM. THIS IS APPROXIMATELY 6"X8". IT IS NOT ONLY THE NAVIGATION SYSTEM, BUT THE RADIO, FUEL INFORMATION, ETC. IT IS SLANTED AS PART OF THE FRONT DASHBOARD, AND WHEN THE SUN HITS IT, IT BOUNCES DIRECTLY INTO THE DRIVERS EYES. THIS NAVIGATION SYSTEM SHOULD HAVE BEEN RECESSED INTO THE DASH, OR AT A MINIMUM, A MATTE FINISH INSTEAD OF A GLASSY FINISH ON THE PLASTIC. IT IS DEFINITELY A HAZARD TO THE DRIVER, AS IT IS BLINDING. IF YOU ARE TRAVELING ON THE HIGHWAY, WITH THE SUN AT AN ANGLE, THE REFLECTION OF LIGHT IN YOUR EYES IS AS BLINDING AS SOMEONE HOLDING A FLASHLIGHT STEADILY INTO YOUR EYES. I HAVE PICTURES THAT I TOOK OF THE SCREEN. IT MUST BE RECALLED SOON, WITH EITHER SOME TYPE OF REPLACEMENT COVER THAT IS A MATTE FINISH, OR AN ATTACHMENT THAT GOES AROUND THE SCREEN SO IT WOULD APPEAR RECESSED. I PAID THOUSANDS EXTRA FOR NAVIGATION, AND NOT ONLY IS IT BLINDING, BUT I CANNOT EVEN SEE THE NAVIGATION SCREEN ANYWAY. BEFORE I CAUSE AN ACCIDENT THAT INJURES MYSELF OR OTHERS, OR SOMEONE ELSE DOES, PLEASE CONSIDER RECALLING THIS. I WOULD BE HAPPY TO PROVIDE YOU WITH THE PHOTOGRAPHS TO SHOW THE REFLECTION. *TR

9/23/2014

BLINDING DASHBOARD GLARE AT CERTAIN AUTOMOBILE/SUN ANGLES. *TR

11/25/2014

NOTE: NO ACCIDENT - REPORTING SAFETY ISSUE!!! INCIDENT DATE = DATE ISSUE IDENTIFIED: AS THE DRIVER, I AM SEEING LIGHT UNDER THE HOOD IN THE SPACE BETWEEN THE EDGE OF THE DASHBOARD AND THE OPENING UNDER THE HOOD. OUTSIDE LIGHT AND ROAD IMAGES ARE VISIBLE THROUGH THE OPENING FOR THE DRIVERS WIPER, DUE TO THE WIDE GAP BETWEEN THE DRIVERS FRONT FENDER AND HOOD. I FOUND THIS SHORTLY AFTER PURCHASE WHEN I ADJUSTED MY SEAT TO THE POSITION MOST COMFORTABLE FOR DRIVING. THIS WAS REPORTED TO MY DEALER AND SUBARU. IN ADDITION, I PRESENTED A VIDEO AND PICTURES THAT SHOWS FROM THE DRIVERS SEAT, INSIDE THE VEHICLE, I CAN CLEARLY SEE OUTSIDE LIGHT AND IMAGES WHICH IS DISTRACTING WHEN I DRIVE AND TO ME A SAFETY ISSUE. PLEASE REVIEW VIDEO AND PICTURES LINKS FOR FULL DETAILS: VIDEO: HTTP://YOUTU.BE/6EHUCZNJW2U STANDARD FORMAT VERSION (LOWERCASE ALL CHARACTERS EXPECT FOLLOWING /----CZN--2U) HD PICTURES: HTTPS://DRIVE.GOOGLE.COM/OPEN?ID=0BY5M44GNHDECFLLFADM0VMRNTM9PNS1KBEZIBEJ6EWSYCVJLEXRLSUFVTHNIWUPQRXHKR1K&AUTHUSER=0

2/13/2015

THIS IS A BRAND NEW SUBARU OUTLANDER WITH 850 MILES. THE WINDSHIELD GOT A SMALL CHIP, ABOUT 1MM IN SIZE NEAR THE VERY TOP. AS I WAS DRIVING ALONG THE WINDSHIELD STARTED TO CRACK FROM THE SMALL DING DOWN, APPROXIMATELY 1 FOOT IN LENGTH. THIS SHOULD NOT HAPPEN WITH NEW WINDSHIELD GLASS IN A NEW CAR. *TR

5/2/2015

I WARMED THE CAR UP AND DROVE TO SHOPRITE. TWENTY MINUTES LATER I RETURNED TO THE CAR TO PUT THE STUFF AWAY TO GO HOME. WHEN I PRESSED THE BUTTON TO START THE CAR ONLY THE RADIO STARTED AND THE MESSAGE FLASHED KEYLESS START UP DEACTIVATED SEE MANUAL. I SAW THE MANUAL COULD, JUST ABOUT UNDERSTAND IT, DID WHAT IT TOLD ME NOTHING CHANGED. I CALLED ROADSIDE ASSISTANCE AT SUBARU AND THE LADY SAID IT WAS MY BATTERY EVEN THOUGH I TOLD HER WHAT THE MESSAGE SAID ON THE SCREEN. SHE SENT SOMEONE TO JUMP THE BATTERY .WHEN HE ARRIVED 50 MINUTES LATER THE CAR STARTED PERFECTLY. I CALLED SUBARU SERVICE AT MY DEALERSHIP ,THAT I HAVE USED SINCE 1979. THE PERSON I SPOKE TO SAID HE KNOWS NOTHING ABOUT IT. I LOOKED ON LINE AT THE SUBARU FORUM AND FOUND OTHERS EXPERIENCING THE SAME OR SIMILAR MESSAGE. I AM INCLUDING THEIR WEBSITE HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/66-PROBLEMS-MAINTENANCE/220162-2015-OUTBACK-NOT-STARTING. I WANT TO KNOW IF THE CAR RESETS ITSELF. NO ONE CAN TELL ME AT SUBARU (GLANNZMANS) I HAVE DRIVEN SUBARU SINCE 1979 AND THEY STARTED ALL THE TIME. THIS IS THE EYESIGHT MODEL SUPPOSEDLY REALLY SAFE BUT I DO NOT KNOW WHEN I LEAVE MY HOUSE IF THE CAR WILL START . I MAKES ME FEEL NOT VERY SAFE. *TR

2/17/2015

UNINTENDED ACCELERATION. WHEN DRIVING AT LOW SPEEDS--WHAT WOULD TRADITIONALLY BE 1ST AND 2ND GEAR (THE CAR HAS A CONTINUALLY VARIABLE TRANSMISSION)--AND WHILE KEEPING CONSTANT PRESSURE ON THE GAS PEDAL, THE TRANSMISSION CHANGES THE ACCELERATION OF THE VEHICLE ON ITS OWN IN A PROCESS THAT FEELS LIKE IT CAN'T FIND THE RIGHT "GEAR", AND IT PROVIDES A "JERKING" FEELING (USUALLY ONLY A COUPLE OF "JERKS"). YET THE TRANSMISSION IS NOT JUST FINDING THE RIGHT GEAR FOR A SPECIFIC CONSTANT SPEED; AS IT SHIFTS AROUND, THE ACCELERATION CHANGES AND HAS, WITH CONSTANT PRESSURE ON THE PEDAL, ACCELERATED FASTER ON ITS OWN. I HAVE NEVER FELT LESS CONTROL OF A VEHICLE AS I HAVE WITH THIS ONE.

6/5/2015

WE TOOK DELIVERY OF THIS VEHICLE ON 1/2/2015. IT IS A 2.5 LIMITED MODEL WITH EYESIGHT, NAVIGATION AND KEYLESS IGNITION. ON THE DAY OF DELIVERY, THE ENTIRE ELECTRICAL SYSTEM FAILED AND THE IGNITION DID NOT WORK. THE CAR WAS RETURNED TO THE DEALER WHO CHECKED THE BATTERY AND FOUND NOTHING WRONG. A FEW WEEKS LATER, THE SAME PROBLEM OCCURRED. AFTER FIVE MINUTES, THE PROBLEM RESOLVED ITSELF. THE CAR WAS AGAIN TAKEN TO THE DEALER WHO INDICATED THAT THE PROBLEM HAD BEEN FIXED (LOOSE WIRE/FUSE). TODAY (2/16/2015), THE ELECTRICAL SYSTEM PARTIALLY FAILED. WHILE THE IGNITION WORKED AND SOME WARNING LIGHTS ILLUMINATED (INCLUDING THE AIR BAG WARNING LIGHT). THE ENTIRE CENTER PANEL OF CONTROLS (RADIO, NAVIGATION, CLIMATE CONTROL, ETC.) WAS DISABLED. WE ARE CONCERNED BECAUSE THE EYESIGHT SYSTEM CONTROLS BRAKING, ACCELERATION, ETC. THE AIR BAG WARNING LIGHT ILLUMINATION IS ALSO A CONCERN. WE HAVE SEEN THAT OTHER SUBARU OWNERS ARE REPORTING SIMILAR CHRONIC ISSUES WITH THEIR NEW SIMILARLY CONFIGURED VEHICLES. *TR

2/16/2015

PLATE GFN9291, SUBARU RE:(#:1-11519581273)

10/11/2015

THIS IS A BRAND NEW SUBARU OUTLANDER WITH 850 MILES. THE WINDSHIELD GOT A SMALL CHIP, ABOUT 1MM IN SIZE NEAR THE VERY TOP. AS I WAS DRIVING ALONG THE WINDSHIELD STARTED TO CRACK FROM THE SMALL DING DOWN, APPROXIMATELY 1 FOOT IN LENGTH. THIS SHOULD NOT HAPPEN WITH NEW WINDSHIELD GLASS IN A NEW CAR. *TR

5/2/2015

BRAND NEW VEHICLE, PARKED ON THE STREET FOR APPROXIMATELY ONE HOUR. WHEN RETURNING TO THE CAR, A CRACK IN THE WINDSHIELD, BEGINNING AT THE LOWER CENTER AND EXTENDING TO THE MIDDLE OF THE WINDSHIELD APPROXIMATELY 6 INCHES WAS EVIDENT. NO DEBRIS ON WINDSHIELD AND NO EVIDENCE OF IT BEING HIT WITH ANYTHING. CRACK HAS NOW EXTENDED FURTHER UP AND AROUND (SHAPE OF A LARGE QUESTION MARK) OF ABOUT 2 FT IN LENGTH. CONTACTED LOCAL DEALERS AND GLASS COMPANIES FOR REPAIR BUT NO ONE HAS ANY IN STOCK DUE TO A VERY LARGE NUMBER OF THESE ISSUES. AND THE PROJECTED DATE FOR WHEN REPLACEMENT GLASS WILL BE AVAILABLE IS NOW JULY 1 2015, MORE THAN 10 WEEKS SINCE THE DEFECT APPEARED. GIVEN WHAT'S BEEN HAPPENING, I FULLY EXPECT THIS CRACK TO CONTINUE TO GROW AND BEGIN TO HAMPER VISIBILITY. WEB SEARCHES HAVE YIELDED MANY SIMILAR REPORTS OF THIS HAPPENING. *TR

6/1/2015

NEW 2015 SUBARU OUTBACK STEERING WANDERING LEFT AND RIGHT PREVENTING THE CAR FROM BEING STEERED STRAIGHT. WITHOUT CONSTANT DRIVER ATTENTION VEHICLE WANDERS ACROSS LANES OR OFF ROAD.

6/24/2015

THE CAR DOES NOT DRIVE STRAIT , WANDERING LEFT AND RIGHT AT ALL THE TIME FROM THE DAY ONE .CHECKED ALIGNMENT AT THE DEALER - NO PROBLEMS . SO I AM VERY CONCERN ABOUT MY SAFETY AND CAN'T EVEN THINK HOW IT'S GONNA BE ON THE SNOW ( I LIVE IN THE NORTHWEST )

11/1/2015

PROJECTOR BEAM HEADLIGHTS WITH SHARP CUT OFF..... LOW BEAM LIGHTS ARE BRIGHT AND GREAT ON LEVEL STRAIGHT ROAD AT MODERATE SPEEDS, DEVIATE FROM THAT AND IT IS DANGEROUS. NEED FURTHER PENETRATION FOR HIGH SPEED DRIVING.. GOING DOWNHILL OR ON ANY SLOPE AND AROUND CURVES LIMITED VISIBILITY;;; . DOWNHILL FREEWAY CLOVERLEAF ON RAMP, IMPOSSIBLE TO NEGOTIATE SAFELY WITH LOW BEAM.. DEPTH OF FIELD 20 TO 25 FEET, EXTREMELY DANGEROUS. LIGHTS JUST CUT OFF RIGHT IN FRONT OF YOU. HAVE TO TURN ON HIGH BEAM TO SEE... ALSO LIGHTS DO NOT LIGHT UP THE SIDES OF ROADS VERY WELL, WOULD NOT BE ABLE TO SEE WILDLIFE VERY WELL. LIMITED VISIBILITY TURNING CORNERS IN RESIDENTIAL DRIVING, HARD TO SEE PEDESTRIANS AT SIDE CROSSWALKS. HARD TO SEE PROJECTED PATH.. LIGHTS DO NOT PROJECT HIGH ENOUGH TO THE RIGHT TO PROPERLY LIGHT UP STREET SIGNS. SELF LEVELING MAY HELP WITH SOME OF THE ISSUES, BUT NOT ALL OF THEM. *TR

2/4/2015

2015 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO VEHICLE TAIL LIGHT ISSUES. CONSUMER HAS PREVIOUS COMPLAINT WITH A DIFFERENT VEHICLE LISTED IN ARTEMIS. *SMD THE CONSUMER NOTICED WHILE DRIVING IN THE SNOW, THE HEAT FROM THE TAIL LIGHTS WAS NOT SUFFICIENT ENOUGH TO KEEP SNOW FROM ACCUMULATING ON THE TAIL LAMP. *JB

3/18/2015

TL* THE CONTACT OWNS A 2015 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE NAVIGATION VOICE COMMANDS FAILED TO ACTIVATE. AS A RESULT, THE CONTACT HAD TO CONSTANTLY LOOK AT THE SCREEN, WHICH WAS A DISTRACTION. THE VEHICLE WAS TAKEN TO A DEALER. THE CONTACT WAS UNSURE ABOUT WHAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT ALL PERSONAL DATA NEEDED TO BE CLEARED OUT AS A TEMPORARY REMEDY. THE TECHNICIAN STATED THAT THERE WAS NO REMEDY FOR THE FAILURE. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,500.

2/26/2015

CAR BROUGHT IN 4 TIMES TO SERVICE FOR RADIO FREEZING NAVIGATION SYSTEM AND OTHER PARTS ON DASH INCIDENTS HAPPENED FROM DATE OF PURCHASE BUT THOUGHT IT WAS BREAKING IN. FIRST TIME BROUGHT IT IN TO BE CHECKED . WAS TOLD THERE IS NO PROBLEM, THEN TOLD HAD TO UPDATE SOFTWARE, THEN TOLD HAD TO HAVE RADIO (HEAD UNIT) REPLACED WHICH I HAD TO WAIT FOR SINCE SO MANY OTHER SUBARU OWNERS HAS SAME PROBLEM. REPLACEMENT HEAD UNIT NO GOOD (WAS A REFURBISHED RADIO SINCE THEY HAD NO NEW ONES (SUBARU HAS SINCE SWITCHED TO ANOTHER VENDOR BECAUSE OF ALL THE PROBLEMS) NOW CAR IS AT SERVICE CENTER WAITING FOR ENGINEERS FROM SUBARU TO DIAGNOSE PROBLEM. I BOUGHT A NEW CAR NOT A CAR WITH REFURBISHED PARTS. THEY CANNOT PROVIDE ME WITH A NEW PART SINCE THEY CAN'T GET ONE.I DO NOT WANT A PART THAT WILL CONSTANTLY FAIL AND EVENTUALLY LEAVE ME WITH A BILL WHEN WARRANTY ENDS WHEN THE NAVIGATION FAILS IN THE MIDDLE OF A TRIP IT IS DISCONCERTING THIS HAPPENS WHEN DRIVING. *TR

12/26/2016

DRIVING IN A HEAVY THUNDERSTORM, EYESIGHT AUTOMATICALLY WENT OFF BUT AUTOMATICALLY CAME BACK ON AS THE RAIN DIMINISHED. SO DID THE ADAPTIVE CRUISE CONTROL. THIS IS EXPECTED. HOWEVER, THE SRVD (BLIND SPOT MONITOR, ETC.) TOTALLY SHUT DOWN. THE CAR NO LONGER HAS WORKING BLIND SPOT MONITOR OR REAR BACK UP ALERT WARNING. CONTACTED DEALER SAID THAT THE RADAR IN THE REAR BUMPER SHUT DOWN. TWO WEEKS AND THE DEALER NOR SUBARU HAS NOT FOUND THE PART TO REPAIR THIS FEATURE. CAR WAS PURCHASED IN SEPT. 2014 NEW.

6/11/2015

DOOR LOCKS, BOTH FRONT AND REAR REMAIN UNLOCKED WHILE DRIVING, UNLESS SOMEONE REMEMBERS TO MANUALLY ENGAGE THE LOCKING SYSTEM. THIS IS NOT ONLY A MAJOR SAFETY ISSUE WHILE VEHICLE IS MOVING, CHILDREN COULD OPEN DOOR, PEOPLE COULD BE THROWN OUT OF VEHICLE BECAUSE OF UNLOCKED INSECURE DOORS ETC. BUT ALSO AIDS THE CRIMINAL ELEMENT BY ALLOWING THEM EASY ACCESS TO INSIDE THE VEHICLE FROM ANY DOOR WHILE STOPPED (TRAFFIC LIGHT SHOPPING CENTER LOTS ETC.)

8/12/2015

THERE IS A GLOSS FINISHED PLASTIC TOUCH PAD KIND OF COVER THAT COVERS THE ENTIRE NAVIGATION SYSTEM. THIS IS APPROXIMATELY 6"X8". IT IS NOT ONLY THE NAVIGATION SYSTEM, BUT THE RADIO, FUEL INFORMATION, ETC. IT IS SLANTED AS PART OF THE FRONT DASHBOARD, AND WHEN THE SUN HITS IT, IT BOUNCES DIRECTLY INTO THE DRIVERS EYES. THIS NAVIGATION SYSTEM SHOULD HAVE BEEN RECESSED INTO THE DASH, OR AT A MINIMUM, A MATTE FINISH INSTEAD OF A GLASSY FINISH ON THE PLASTIC. IT IS DEFINITELY A HAZARD TO THE DRIVER, AS IT IS BLINDING. IF YOU ARE TRAVELING ON THE HIGHWAY, WITH THE SUN AT AN ANGLE, THE REFLECTION OF LIGHT IN YOUR EYES IS AS BLINDING AS SOMEONE HOLDING A FLASHLIGHT STEADILY INTO YOUR EYES. I HAVE PICTURES THAT I TOOK OF THE SCREEN. IT MUST BE RECALLED SOON, WITH EITHER SOME TYPE OF REPLACEMENT COVER THAT IS A MATTE FINISH, OR AN ATTACHMENT THAT GOES AROUND THE SCREEN SO IT WOULD APPEAR RECESSED. I PAID THOUSANDS EXTRA FOR NAVIGATION, AND NOT ONLY IS IT BLINDING, BUT I CANNOT EVEN SEE THE NAVIGATION SCREEN ANYWAY. BEFORE I CAUSE AN ACCIDENT THAT INJURES MYSELF OR OTHERS, OR SOMEONE ELSE DOES, PLEASE CONSIDER RECALLING THIS. I WOULD BE HAPPY TO PROVIDE YOU WITH THE PHOTOGRAPHS TO SHOW THE REFLECTION. *TR

9/23/2014

TL* THE CONTACT OWNS A 2015 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE ENGINE SEIZED AS THE KEYLESS ACCESS SYSTEM DISABLED WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS A FAULTY CONNECTOR IN THE WIRING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

11/7/2014

THE TOUCH SCREEN THAT CONTROLS THE SYSTEM'S RADIO/NAVIGATION IS VERY GLOSSY AND WHILE DRIVING HOME, THE SUN HIT IT AT AN ANGLE AND BLINDED ME. WAS BARELY ABLE TO DRIVE, HAD TO PLACE MY HAND OVER THE 7" SCREEN TO REDUCE THE BRIGHT SUN GLARE WHICH WAS IMPEDING MY VISIBILITY AND MADE IT VERY UNSAFE TO DRIVE THE CAR. THIS NEEDS TO BE RECALLED AS IT WILL CAUSE ACCIDENTS IF DRIVERS ARE BLINDED BY THE LIGHT THAT BOUNCES BACK.

3/7/2015

TL* THE CONTACT OWNS A 2015 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE THE VEHICLE WAS ON, THE FRONT WINDOW DEFROSTER CAUSED THE FRONT WINDSHIELD TO CRACK. THE CRACK WAS LOCATED IN THE MIDDLE OF THE WINDSHIELD AND EXTENDED UPWARD. ALSO, THE CONTACT INDICATED THAT THE PLASTIC EXTERIOR PANEL NEAR THE WINDOW MELTED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,400...UPDATED 06/09/15*BF UPDATED 9/28/2017*CN

3/18/2015

I HAVE A NEW 2015 SUBARU OUTBACK LIMITED. WITHIN A MONTH OF PURCHASE, IT STARTED GIVING ME LOWER BACK PAIN. SEVERAL OWNERS OF NEW 2015 OUTBACK INCLUDING PROFESSIONAL REVIEWERS ARE ALSO REPORTING BACK PAIN AND INJURIES BECAUSE OF OVER EXTENDING LUMBAR SUPPORT - SOME EXAMPLES ATTACHED BELOW. WHEN CONTACTED SUBARU, I WAS ADVISED THAT NOTHING CAN BE DONE TO REDUCE THE LUMBAR SUPPORT. DEALER ALSO ADVISED ME THAT NOTHING CAN BE DONE FROM THEIR SIDE. IT WOULD BE GREATLY APPRECIATED IF THIS CAN BE INVESTIGATED. HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/138-GEN-5-2015-PRESENT/210521-TOO-AGGRESSIVE-LUMBAR-SUPPORT-KILLING-MY-BACK.HTML HTTP://WWW.KBB.COM/CAR-NEWS/ALL-THE-LATEST/2015-SUBARU-LEGACY-FINALLY-A-CONTENDER/2000010841/. *TR

3/22/2015

TL* THE CONTACT OWNS A BRITAX ADVOCATE 70 G3 REARFACING INFANT SEAT, MODEL NUMBER 39BG81A. THE SEAT WAS MANUFACTURED IN OCTOBER OF 2013. THE SAFETY SEAT WAS BEING UTILIZED IN A 2015 SUBARU OUTBACK. THE CONTACT STATED THAT THE HARNESS STRAPS FRACTURED. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE LATCH STRAPS FRACTURED AND THE FOAM PADDING TO PROTECT THE CHILD FROM A SIDE IMPACT ALSO FRACTURED ON BOTH SIDES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE PURCHASE DATE WAS NOT AVAILABLE.

4/22/2015

I WAS SLOWING PULLING INTO A PARKING SPACE AND JUST STRAIGHTENING OUT THE CAR WHEN I HEARD A STRANGE SOUND COMING FROM THE ENGINE. IMMEDIATELY AFTER THAT I HEARD A VERY LOUD ENGINE REVVING SOUND AND THEN SUDDENLY THE VEHICLE SHOT FORWARD LIKE A ROCKET, WENT OVER THE CEMENT BARRIER AND INTO THE WALL OF A BUILDING. IT SEEMED LIKE A VERY HIGH RATE OF SPEED, THOUGH THE DISTANCE WAS ONLY ABOUT 8 FEET. THE SEAT BELT DID NOT RESTRAIN ME AND MY CHEST SLAMMED INTO THE STEERING WHEEL. IT WAS DETERMINED LATER AT THE HOSPITAL THAT I HAD A CRACKED STERNUM AND SEVERAL BROKEN RIBS. I BELIEVE THERE WAS SOME SORT OF MECHANICAL, ELECTRICAL OR SOFTWARE PROBLEM THAT CAUSED THIS UNINTENDED ACCELERATION, AND THE SEAT BELT ALSO WAS DID NOT FUNCTIONING AS INTENDED. *TR

4/29/2015

DRIVERS SIDE FRONT WHEEL BEARING FAILED AT LESS THAN 8000 MILES. REPLACED UNDER WARRANTY BY DEALER. NO HISTORY OF DRIVING THROUGH WATER OR ACCIDENT. LARGE PORTION OF DRIVING DOES OCCUR ON MILD MOUNTAIN ROAD.

3/7/2016

AT 36,573 MILES 5/26/15 HAD TO REPLACE LEFT REAR WHEEL BEARING, AT 79,176 MILES 12/16/15 HAD TO REPLACE RIGHT REAR WHEEL BEARING, AT 94,957 MILES 4/1/16 HAD TO REPLACE LEFT REAR WHEEL BEARING. CAR BECOMES UNSAFE TO DRIVE WHEN WHEEL BEARING IS FAILING.

4/6/2016

ON SEPT.27TH, 2015, THE LIFTGATE OPENED ON ITS OWN. MANY TIMES THE LIGHTS ,ONE AT A TIME, OVER THE MIRROR, WILL TURN ON AND BE HOT TO THE TOUCH WHEN I GET INTO THE CAR AFTER BEING OUT OF CAR FOR HOURS OR OVER NIGHT.THE LIFTGATE IS A RECURRING PROBLEM,AS ARE THE LIGHTS.ALSO, THE BLUETOOTH TELLS ME I AM CALLING MYSELF FREQUENTLY.ELECTRICAL PROBLEMS?? ONCE THE LIFTGATE OPENED WHILE THE CAR WAS IN MOTION. I HAVE NOTES ON DATES & TIMES

12/6/2016

TL* THE CONTACT OWNS A 2015 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE THEIR WIFE WAS DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE'S GLASS FOR THE SUNROOF SUDDENLY SHATTERED. THE CONTACT STATED THEY HAD TO ORDER A NEW SUNROOF FROM TEXAS AUTO TOPS THEN SET AN APPOINTMENT TO HAVE THE SUNROOF REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

6/16/2017