2025 Subaru Forester Owner Complaints

The head lights are seriously defective in low beam. In low beam the car is not road worthy. It is dangerous! It is available for inspection upon request. We did not drive the car after dark until a week after taking delivery. We were at risk as was any other vehicle on the road at that time. We have not driven the car after dark since. The dealer who sold the car to us has been made aware of the problem. No one has inspected the car. There were on warnings or symptoms.

9/2/2024

I believe there should be a windshield recall due to abnormally easy cracking. I purchased/took ownership of my 2025 Subaru Forester, Touring model, on September 3, 2024. The odometer was just 4 miles. Barely a month later I had 2 cracks in the windshield; the 1st happened on October 2, 2024 and the 2nd occurred on October 13, 2024. Both happened simply while driving on interstate roads and something hitting my windshield (nothing big, didn't see any object and didn't even hear the 2nd one, just noticed the crack when I got home) . Two different places on the windshield. It is now November 12, 2024 and I have still not had the windshield replaced because SafeLite is waiting for an OEM windshield (which is on backorder with no delivery date yet provided). I have had it parked since the 2nd incident. This is the 14th car I've owned and I have never had a cracked windshield before and I believe this must be a defective product!

11/12/2024

The head lights are seriously defective in low beam. In low beam the car is not road worthy. It is dangerous! It is available for inspection upon request. We did not drive the car after dark until a week after taking delivery. We were at risk as was any other vehicle on the road at that time. We have not driven the car after dark since. The dealer who sold the car to us has been made aware of the problem. No one has inspected the car. There were on warnings or symptoms.

9/2/2024

Low visibility and dark (shadowy) spots on road surface when low beam LED lights are on, and you’re driving on a dark rural road. The cutoff of the visual field is uneven, with a shorter visual field and dark spots on driver side. Got the car on August 17th. I didn’t drive it at night until the morning of September 5th. That’s when I noticed the problem with the lights. Took car to Subaru dealer on September 10th. According to the dealer the lights are level and working as designed. On September 11th I called Subaru and reported the problem, and the dealer comments to them. The customer advocate told me that a specialist will contact me within a couple of days. On September 16th I called and I was told that the specialist was not in the office, and the next day when he would come in he would contact me. Today is September 19th and I still have not been contacted by the Subaru specialist. I live in a rural township that doesn’t have street lights or sidewalks. Due to the low visibility and dark spots I don’t feel comfortable driving the car at night.

9/19/2024

Recently, my mother died in a car accident. A bystander reported that she was driving normally and then suddenly drove off the road. The police investigated and found that the conditions weren't likely to contribute to an accident. There was no immediate explanation for what happened. The car did catch fire as a result of the accident after it struck a tree. We just received a notice in the mail that states there's been a safety recall on the wheels of the 2025 Subaru Forrester that may contribute to accidents. We don't know for sure that it was related, but are concerned that it may be.

3/7/2025

Infotainment system not working correctly. Cannot connect Apple car play. If is does a partial connection, just my phone contacts show when screen states “iPhone connected” When and if a partial CarPlay installation shows up, it automatically turns off the WiFi on my iPhone. All updates are up to date on the phone Dealer contacted and unaware that there was a new software update on 3/24/25

4/14/2025

My Subaru issues, false warnings to “KEEP HANDS ON STEERING WHEEL” while both hands are holding the steering wheel. The warnings are inconsistent and follow varying sequences. In most cases, the warning begins with a yellow outlined warning, on the instrument panel, to keep hands on the steering wheel with the accompanying beep tones. In most cases, with no change in hand position, the light will go out. In other cases, the outline on the warning will change to red and then go out. In still other cases, the warning will proceed to the CID and be displayed in red with audio. In all of these cases there has been no change in hand position. Usually the light will go out in a few seconds with no change in hand position. In the opposite case, if hands are completely removed from the steering wheel, no warning is given for approximately 12 seconds. In all cases, these false warnings are a distraction to my driving. I consider that a safety issue. In only one case so far has automatic breaking been applied with no reason. My previous car was a 2020 Subaru Forrester and I experienced none of these false warnings with that car. It is not clear to me if the false warnings I am experiencing in my car are unique to my particular car or if it is a generic defect in all Subaru. It is my understanding that my current car originated in Asheville, North Carolina which experienced hurricanes, Helene and Milton. I wonder if exposure to those hurricanes compromised the electrical system in my car.

2/20/2025

My sight turn off when out side temperature in cold, or raining hard, fog on wind shield. Sony when the weather seem perfect all safety systems turn off. I have told my dealer about this event with no real positive answer. The pit system on compute and said it was working as designed so best auto and most reliable on road does not seem to be true

8/4/2025

I have noticed my new Suburu driver side mirror shakes during highway speeds and this causes cars and backgrounds to look blurry. I didn't notice this on my other mirrors. It makes it difficult to drive and is distracting.

10/21/2024

Driver's side mirror vibrates when driving at highway speeds on freeways; vibration is so bad that it makes the image blurry when using the mirror to change lanes

11/29/2024

Paddle shifter does not work appropriately—when shifting rapidly using paddle shifters, right shifter (up-shift) occasionally commands transmission to shift down.

9/20/2024

I purchased a brand new 2025 Subaru Forester Wilderness and immediately noticed a persistent vibration in the steering wheel, seat, and footwell area. The vibration is present at all times — while driving at various speeds and even while idling. It is very distracting and uncomfortable. This ongoing vibration creates a constant sensation of movement that affects my comfort and ability to stay fully focused on the road. I have arthritis in both hands, and the steering wheel vibration causes physical discomfort, pain, and fatigue, especially on longer drives. I previously owned a 2024 Subaru [same model], which did not have this issue. I have also spoken with other owners of the 2025 model who are not experiencing this problem, so I do not believe this is typical for the vehicle. Subaru of America sent an engineer to inspect the vehicle, but the evaluation was limited to measuring vibration levels. He did not place the vehicle on a lift or inspect any physical components, such as the suspension, wheels, or drivetrain. Despite this limited assessment, he concluded the vibration was “normal.” I respectfully disagree with this conclusion, as the vibration significantly affects the drivability, comfort, and confidence I feel while operating the vehicle. I am reporting this issue because I believe it may indicate a defect that deserves further investigation.

6/9/2025

The vehicle, which has less then 1k miles, had the rubber "pad" on top of the brake pedal dislocate while driving. Did not know until I tried to brake to pull into driveway, pad obstructed the break. Had to put full weight on brake to make the vehicle stop, and was able to put in park. Could have easily caused collision.

1/2/2025

The contact owns a 2025 Subaru Forester. The contact stated while the contact's wife was driving at an undisclosed speed, the brake pedal was depressed, however the vehicle failed to stop. The vehicle crashed into a nearby residential garage. No warning lights were illuminated. The vehicle was towed to the local tow yard. The vehicle was condemned as a total loss by the insurance company. The contact's wife was the only occupant in the vehicle. The contact's wife was taken to the local hospital in a personal vehicle. The contact's wife sustained injuries to her pelvic area and right shoulder rotator cuff. A police report was filed. The contact stated that the damage to the residential garage had not yet been determined by the insurance company. The manufacturer was made aware of the failure, and a case was filed. In addition, the contact stated awaiting inspection of the vehicle. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 2,800.

6/20/2025

Got a notification about a Subaru forester recall for my vehicle VIN that is not being listed on your website regarding my wheels. Subaru OF America, Inc. (Subaru) IS Recalling Certain 2025 Forester Vehicles Equipped With 18" Aluminum Alloy Wheels. THE Wheels MAY Have Been Manufactured With AN Incorrectly Specified LUG Seat Surface, Which CAN Result IN THE Wheel Being Improperly Attached and Cause A Loss OF Vehicle Stability. Consequence A Loss OF Vehicle Stability Increases THE Risk OF A Crash. Remedy Dealers Will Inspect and Replace THE Wheels, AS Necessary, Free OF Charge. Owner Notification Letters Were Mailed February 28, 2025. Owners MAY Contact Subaru Customer Service AT 1-844-373-6614. Subaru's Number FOR This Recall IS Wrb-25.

3/22/2025

Bought 2025 Subaru Forester in January 2025. Within 300 miles of driving brought it back to place I bought it, complained about constant vibraton in Sterring wheel at high speeds around 55 - 65 MPH. They said the wheels were out of balance, they re balanced them and the problem was resolved, BUT IT WASN'T. I brought it back to them At 600 miles they looked it over and took it for a ride they said they did NOT feel the wheel vibration. I said how could you NOT feel it. I brought it back a 3rd time at 800 miles. They took it for a ride with me in passanger seat . Even as I told them I could feel it in armrest they still said they did not feel it. I opened a case with Subaru of America Advocates. they advised me to take it to a different dealer which I did. The second dealer acknowledge the wheel vibration at high speeds. They had my SUV for about 10 days they tried several different brands of tires . They same result happended . Then they said one brand of tires the vibration was less but it is NOT less it is about the same. They are trying to get me some new tires but I don't think it is the tires. THe supension has been looked over by both Subaru dealers. They say it is safe to drive. BUT IT STILL VIBRATES it is NOT just road noise. I just want the vehicle fixed properly.

4/23/2025

My sight turn off when out side temperature in cold, or raining hard, fog on wind shield. Sony when the weather seem perfect all safety systems turn off. I have told my dealer about this event with no real positive answer. The pit system on compute and said it was working as designed so best auto and most reliable on road does not seem to be true

8/4/2025

[XXX] our 2025 Subaru Forester's eye sight stopped working. The screen went completely blue, no rearview camera of course and loss of the eye sight safety system, including radio. We only have approximately 4k miles on our vehicle. I tried a reset by holding the radio on and off button for 15 seconds (didn't work). I also removed the ground wire from the battery for a few minutes (approximately 5).....didn't work. SO I started doing research on this and it seems it's there is a lawsuit against Subaru that entails this. I believe it has been happening for about 10 years now. Having eye sight shut down and not having the safety options that we paid for is a terrible thing to happen on the road. Our dealership is taking care of it with a loaner tomorrow and hopefully fixing it forever, but my question is......WHY have they not been shut down until this is fixed? Ten years is a long time for this serious safety issue. Thank you for letting me vent. Sincerely, [XXX] & [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

9/22/2025

I recently purchased a 2025 Subaru Forester. My wife is a petite woman, about 93-97 pounds and 5 feet 4 inches tall. When she sits in the front passenger seat the airbag light stays in the "airbag off" position. She is not heavy enough to activate the "airbag on" light. The dealer inspected the passenger seat and said that the airbag on/off function is working properly and works as expected for persons about 100 pounds or more. They confirmed that the "airbag on" light does not come on for my wife. Your website indicates that you have used dummies for airbag deployment for children and small stature women. Is it safer for a small stature woman to have the airbag not deploy in a frontal collision than to deploy? We checked a 2025 Honda CR-V and the "airbag on" light is activated when she sits in the front passenger seat. We were given information that a weight of about 65 pounds is required to activate the airbag. Subaru has not told us what weight is required. It seems strange that the airbag activation requirements would vary from on vehicle to another. We are wondering whether it would be safer for us to keep the Subaru vehicle (where the airbag would not deploy) or replace it with the Honda CR-V, for which the airbag would deploy. Does your research indicate which option may be safer?. Subaru Customer Service said the airbag system is operating as it was intended and would not buy the car back. The dealer has offered to buy the car at a reduced price if we want to sell it and replace it with the Honda CR-V. Can you please provide some guidance for us based upon your crash research studies. Thank you.

2/1/2025

I was involved in an accident. My car was moving at less than 10 MPH and the other driver hit the front drivers side, at the driver side wheel area, at about a 90 degree (t bone direction) angle while traveling an estimated 30-35 MPH. The front end of my automobile was obliterated, grill was gone, and my vehicle was turned 90 degrees to the right after impact. The passenger front door could barely be opened due to the bend in the hood and front end, but no airbags deployed. Emergency response was quite surprised the airbags did not deploy due to the high rate of speed and area of impact. The accident just occurred and my car hasn't been looked at by insurance adjusters but it seems that airbags likely should have deployed and/or the car's Starlink system should have registered the impact. I'm highly concerned there may have been some kind of malfunction as my car is a 2025 Subaru Forester Hybrid - available for sale only for the last handful of months.

7/27/2025

The contact owns a 2025 Subaru Forester Hybrid. The contact stated that the hatchback had opened independently while the vehicle was parked. The contact stated that the doors had opened unintendedly while the vehicle was being washed at the car wash. The contact stated that the door required to be slammed to close and to latch securely. Additionally, the contact stated that while reversing out of a 2-15 percent sloped driveway, the Reverse Automatic Braking (RAB) system's beeping sound engaged while there were no vehicles or objects in the proximity of the vehicle. The contact stated that the vehicle stopped abruptly, causing the driver's side seat headrest to hit the contact's head violently. The contact stated that the vehicle became inoperable. The contact exited and inspected the surroundings of the vehicle. The contact verified that the vehicle had not collided with an object. The contact returned inside the vehicle, and the vehicle responded as needed. The contact pulled into the driveway. The contact contacted the Doctor's office weeks later, and was referred to the ER. The contact went to the ER, where a CT scan, and other tests were performed, but internal bleeding was not found. The contact sustained a concussion and persistent headaches. Additionally, the contact underwent an MRI and was waiting for the neurologist to interpret the MRI test results. The vehicle was taken to the dealer, where the contact was advised to deactivate the reverse automatic braking(RAB) system. The manufacturer was notified of the failure and sent a field technician who inspected and test-drove the vehicle. The manufacturer later informed the contact that the vehicle had operated as designed while reversing on the sloped driveway. The vehicle was not repaired. The failure mileage was approximately 100.

9/22/2025

8/25/25: Seat Heater came on by itself on a hot day this Summer, it got so hot it burned my Right thigh. Seat Heaters are burning people. I drove directly to Subaru Dealership Service and the Service person, Dave confirmed the Seat heater was off and felt that the seat was hot and getting hotter as the heat began going up into the back of the seat. The service personnel inspected my car and could not duplicate the incident and everything tested "normal" ~ I requested they unplug the heater and they said they could NOT as it will effect the computer. Subaru Corporate connected me with a Customer Advocate who arranged inspection by a corporate service person. Scheduled 11/25/25: He did NOT drive my car -I dont know what he did besides remove my car seat covers, he left a message for me that everything tested normal he couldn't duplicate the issue and the seat covers were not allowed (Subaru sells the same type covers for my Forester :/ finding this odd I began researching and found others are getting burn by the SAME issue!! ) There were NO lights on- the Seat heater was in the OFF position ~Subaru Service personnel can confirm. I am requesting an emergency "Kill Switch" be installed in all vehicles with Seat Heaters to prevent further injury. Thank you

11/28/2025

My Subaru issues, false warnings to “KEEP HANDS ON STEERING WHEEL” while both hands are holding the steering wheel. The warnings are inconsistent and follow varying sequences. In most cases, the warning begins with a yellow outlined warning, on the instrument panel, to keep hands on the steering wheel with the accompanying beep tones. In most cases, with no change in hand position, the light will go out. In other cases, the outline on the warning will change to red and then go out. In still other cases, the warning will proceed to the CID and be displayed in red with audio. In all of these cases there has been no change in hand position. Usually the light will go out in a few seconds with no change in hand position. In the opposite case, if hands are completely removed from the steering wheel, no warning is given for approximately 12 seconds. In all cases, these false warnings are a distraction to my driving. I consider that a safety issue. In only one case so far has automatic breaking been applied with no reason. My previous car was a 2020 Subaru Forrester and I experienced none of these false warnings with that car. It is not clear to me if the false warnings I am experiencing in my car are unique to my particular car or if it is a generic defect in all Subaru. It is my understanding that my current car originated in Asheville, North Carolina which experienced hurricanes, Helene and Milton. I wonder if exposure to those hurricanes compromised the electrical system in my car.

2/20/2025

Bought 2025 Subaru Forester in January 2025. Within 300 miles of driving brought it back to place I bought it, complained about constant vibraton in Sterring wheel at high speeds around 55 - 65 MPH. They said the wheels were out of balance, they re balanced them and the problem was resolved, BUT IT WASN'T. I brought it back to them At 600 miles they looked it over and took it for a ride they said they did NOT feel the wheel vibration. I said how could you NOT feel it. I brought it back a 3rd time at 800 miles. They took it for a ride with me in passanger seat . Even as I told them I could feel it in armrest they still said they did not feel it. I opened a case with Subaru of America Advocates. they advised me to take it to a different dealer which I did. The second dealer acknowledge the wheel vibration at high speeds. They had my SUV for about 10 days they tried several different brands of tires . They same result happended . Then they said one brand of tires the vibration was less but it is NOT less it is about the same. They are trying to get me some new tires but I don't think it is the tires. THe supension has been looked over by both Subaru dealers. They say it is safe to drive. BUT IT STILL VIBRATES it is NOT just road noise. I just want the vehicle fixed properly.

4/23/2025

The contact owns a 2025 Subaru Forester. The contact stated that when the vehicle was turned off, the contact closed the front passenger’s door and the liftgate window exploded. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 5,700.

5/14/2025

I purchased a brand new 2025 Subaru Forester Wilderness and immediately noticed a persistent vibration in the steering wheel, seat, and footwell area. The vibration is present at all times — while driving at various speeds and even while idling. It is very distracting and uncomfortable. This ongoing vibration creates a constant sensation of movement that affects my comfort and ability to stay fully focused on the road. I have arthritis in both hands, and the steering wheel vibration causes physical discomfort, pain, and fatigue, especially on longer drives. I previously owned a 2024 Subaru [same model], which did not have this issue. I have also spoken with other owners of the 2025 model who are not experiencing this problem, so I do not believe this is typical for the vehicle. Subaru of America sent an engineer to inspect the vehicle, but the evaluation was limited to measuring vibration levels. He did not place the vehicle on a lift or inspect any physical components, such as the suspension, wheels, or drivetrain. Despite this limited assessment, he concluded the vibration was “normal.” I respectfully disagree with this conclusion, as the vibration significantly affects the drivability, comfort, and confidence I feel while operating the vehicle. I am reporting this issue because I believe it may indicate a defect that deserves further investigation.

6/9/2025

Driver side mirror and rearview mirror vibrate, visibility affected - especially at night with vibrating headlights. Confirmed by dealer. Rearview mirror replaced and continues with same vibration issue (actually a little more vibration). Driver side mirror continues to be on back order. No warning lights or such - driver notices issue.

7/8/2025

The contact stated that while pulling into a parking spot with the brake pedal pressed, the vehicle displayed unintended acceleration, crashing into the wall of the building in front of the parking space. The air bags did not deploy. The contact immediately placed the vehicle in reverse, with the brake pedal still pressed, and the vehicle accelerated at approximately 20 mph in reverse on its own. The vehicle suddenly came to a stop before crashing into a nearby tree. The contact immediately turned the vehicle off and exited the vehicle. The contact received no injuries, and no medical attention was needed. The police came and filed a police report. The vehicle was towed to an auto body shop. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure, and a case was opened. The failure mileage was approximately 2,000.

7/18/2025

The contact owns a 2025 Subaru Forester. The contact stated that upon inspection, it was discovered that there were several dings and cracks on the front windshield of the vehicle. The contact stated that no objects had struck the windshield, and that the vehicle was mostly parked inside the garage. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not yet contacted. The failure mileage was approximately 4,000.

9/12/2025

The contact owns a 2025 Subaru Forester Hybrid. The contact stated that the hatchback had opened independently while the vehicle was parked. The contact stated that the doors had opened unintendedly while the vehicle was being washed at the car wash. The contact stated that the door required to be slammed to close and to latch securely. Additionally, the contact stated that while reversing out of a 2-15 percent sloped driveway, the Reverse Automatic Braking (RAB) system's beeping sound engaged while there were no vehicles or objects in the proximity of the vehicle. The contact stated that the vehicle stopped abruptly, causing the driver's side seat headrest to hit the contact's head violently. The contact stated that the vehicle became inoperable. The contact exited and inspected the surroundings of the vehicle. The contact verified that the vehicle had not collided with an object. The contact returned inside the vehicle, and the vehicle responded as needed. The contact pulled into the driveway. The contact contacted the Doctor's office weeks later, and was referred to the ER. The contact went to the ER, where a CT scan, and other tests were performed, but internal bleeding was not found. The contact sustained a concussion and persistent headaches. Additionally, the contact underwent an MRI and was waiting for the neurologist to interpret the MRI test results. The vehicle was taken to the dealer, where the contact was advised to deactivate the reverse automatic braking(RAB) system. The manufacturer was notified of the failure and sent a field technician who inspected and test-drove the vehicle. The manufacturer later informed the contact that the vehicle had operated as designed while reversing on the sloped driveway. The vehicle was not repaired. The failure mileage was approximately 100.

9/22/2025

The contact owns a 2025 Subaru Forester Hybrid. The contact stated that the hatchback had opened independently while the vehicle was parked. The contact stated that the doors had opened unintendedly while the vehicle was being washed at the car wash. The contact stated that the door required to be slammed to close and to latch securely. Additionally, the contact stated that while reversing out of a 2-15 percent sloped driveway, the Reverse Automatic Braking (RAB) system's beeping sound engaged while there were no vehicles or objects in the proximity of the vehicle. The contact stated that the vehicle stopped abruptly, causing the driver's side seat headrest to hit the contact's head violently. The contact stated that the vehicle became inoperable. The contact exited and inspected the surroundings of the vehicle. The contact verified that the vehicle had not collided with an object. The contact returned inside the vehicle, and the vehicle responded as needed. The contact pulled into the driveway. The contact contacted the Doctor's office weeks later, and was referred to the ER. The contact went to the ER, where a CT scan, and other tests were performed, but internal bleeding was not found. The contact sustained a concussion and persistent headaches. Additionally, the contact underwent an MRI and was waiting for the neurologist to interpret the MRI test results. The vehicle was taken to the dealer, where the contact was advised to deactivate the reverse automatic braking(RAB) system. The manufacturer was notified of the failure and sent a field technician who inspected and test-drove the vehicle. The manufacturer later informed the contact that the vehicle had operated as designed while reversing on the sloped driveway. The vehicle was not repaired. The failure mileage was approximately 100.

9/22/2025

While there were no reported incidents, it appears there may be manufacturing defects with this vehicle. The rear seat safety belts are reportedly quite difficult to fasten, as the receptacle is positioned deeply within the seats, sometimes making it impossible to secure the belt. This then triggers an alarm, which can be quite bothersome for the driver. Furthermore, there seems to be an issue with the fuel gauge, as it may display an inaccurate reading. For instance, upon filling the tank, the meter might show 470 ml, but while still at the gas station, it could indicate 330 ml. Additionally, the reading can fluctuate after a trip. Finally, the air conditioning vent on the driver's side does not seem to be functioning correctly. In one instance, despite a minor road hazard that was not immediately noticed, the left rear tire was completely damaged. Despite multiple attempts to address these issues at the showroom and contacting Subaru headquarters, the problems persist. Note the purchase of vehicle forced upon me ,in addition Hallmark Subaru refuse to address the issues with vehicle. I have reported the matter to AL state Attorney general. Still no response made by state AG. Thank you.

10/8/2025

While there were no reported incidents, it appears there may be manufacturing defects with this vehicle. The rear seat safety belts are reportedly quite difficult to fasten, as the receptacle is positioned deeply within the seats, sometimes making it impossible to secure the belt. This then triggers an alarm, which can be quite bothersome for the driver. Furthermore, there seems to be an issue with the fuel gauge, as it may display an inaccurate reading. For instance, upon filling the tank, the meter might show 470 ml, but while still at the gas station, it could indicate 330 ml. Additionally, the reading can fluctuate after a trip. Finally, the air conditioning vent on the driver's side does not seem to be functioning correctly. In one instance, despite a minor road hazard that was not immediately noticed, the left rear tire was completely damaged. Despite multiple attempts to address these issues at the showroom and contacting Subaru headquarters, the problems persist. Note the purchase of vehicle forced upon me ,in addition Hallmark Subaru refuse to address the issues with vehicle. I have reported the matter to AL state Attorney general. Still no response made by state AG. Thank you.

10/8/2025

The contact owns a Chicco Keyfit 360 Convertible child seat installed in a 2025 Subaru Forester. The contact stated that the harness strap had detached from the T-bar in the rear of the child seat. The contact stated that the child was in the seat during the failure. The contact was unable to reattach the strap after speaking to the manufacturer. The manufacturer was notified of the failure and informed the contact that a replacement chest clip would be sent for the repair. The cause of the failure was not yet determined; however, the contact stated that the child seat manufacturer had not sent a replacement child seat. The VIN was not available.

11/5/2025

8/25/25: Seat Heater came on by itself on a hot day this Summer, it got so hot it burned my Right thigh. Seat Heaters are burning people. I drove directly to Subaru Dealership Service and the Service person, Dave confirmed the Seat heater was off and felt that the seat was hot and getting hotter as the heat began going up into the back of the seat. The service personnel inspected my car and could not duplicate the incident and everything tested "normal" ~ I requested they unplug the heater and they said they could NOT as it will effect the computer. Subaru Corporate connected me with a Customer Advocate who arranged inspection by a corporate service person. Scheduled 11/25/25: He did NOT drive my car -I dont know what he did besides remove my car seat covers, he left a message for me that everything tested normal he couldn't duplicate the issue and the seat covers were not allowed (Subaru sells the same type covers for my Forester :/ finding this odd I began researching and found others are getting burn by the SAME issue!! ) There were NO lights on- the Seat heater was in the OFF position ~Subaru Service personnel can confirm. I am requesting an emergency "Kill Switch" be installed in all vehicles with Seat Heaters to prevent further injury. Thank you

11/28/2025