2022 Subaru Crosstrek Owner Complaints

Had the car for about 3 months, I was driving and the window chipped pretty easily. Got that window chip repaired, and not long after that, I noticed another chip happen, small one but the windshield should not be chipping this easily.

8/19/2022

Driving on freeway, keeping a regular and safe distance from other vehicles around me, when all the suddenly I hear a loud boom. Didn’t see anything fly at my car, like rocks, things off other cars, etc. Then, immediately after I pulled over with my hazards on, I thought I had popped a tire, but I heard air whooshing through something like my window was rolled down. But all of my windows were fine and rolled up, except for my sunroof/moonroof. The glass moon/sunroof had shattered into tiny pieces. If my internal cover wasn’t covering the opening, then I probably would’ve gotten cut my glass dropping in on me. Not safe at all to have glass moon/sunroofs spontaneously explode.

10/27/2022

Windshield cracked after 3 weeks. Was hit by a very small rock when travelling at 30 mph, and a 10 inch crack appeared. In 40+ years of driving, I have never had a rock cause that much damage to a windshield, even at 60 mph.

2/28/2022

noticed a crack in windshield (out of no where, no stone hit our car). crack started in the middle bottom of windshield. crack was 5 times the size the next day! VERY DANGEROUS!

11/15/2022

When starting the vehicle in a narrow area, the reverse automatic braking will sometimes activate. This causes the anti-lock brake system to actuate while the car is backing up making a rapid clicking noise. After backing up approximately 6-8 feet, the vehicle will stall, the steering wheel will lock, and all warning dash lights such as "check engine" will be on. Air conditioning codes are triggered U0401 (confirmed - invalid data received from ECM/PCM "A"), and U0416 (Invalid Data Received from Vehicle Dynamics Control Module). Powering off the vehicle for a minute or two and starting the vehicle will return normal operation. This is a safety hazard if the car stalls when backing out from a driveway into a busy intersection. The car will also stall by locking the steering wheel and showing check engine and other errors on the dash, as well as activating the U0401 + U0416 codes when starting the vehicle (push button + brake), and then rapidly shifting out of park, and then using the accelerator. When this occurs, the hybrid system will not start, and the engine will not turn over. No power is transferred to the transmission.

9/17/2022

Recall for LV terminal corrosion was sent. Dealerships had no appointments for 2 weeks. Made appointment at a dealer one week later, dropped off car. Dealer called and stated that parts would not be in for another week. They stated they did not have tools or parts for the repair yet. Not fixed in timely manner.

5/29/2023

When starting the vehicle in a narrow area, the reverse automatic braking will sometimes activate. This causes the anti-lock brake system to actuate while the car is backing up making a rapid clicking noise. After backing up approximately 6-8 feet, the vehicle will stall, the steering wheel will lock, and all warning dash lights such as "check engine" will be on. Air conditioning codes are triggered U0401 (confirmed - invalid data received from ECM/PCM "A"), and U0416 (Invalid Data Received from Vehicle Dynamics Control Module). Powering off the vehicle for a minute or two and starting the vehicle will return normal operation. This is a safety hazard if the car stalls when backing out from a driveway into a busy intersection. The car will also stall by locking the steering wheel and showing check engine and other errors on the dash, as well as activating the U0401 + U0416 codes when starting the vehicle (push button + brake), and then rapidly shifting out of park, and then using the accelerator. When this occurs, the hybrid system will not start, and the engine will not turn over. No power is transferred to the transmission.

9/17/2022

I was travelling down a 3-lane road wherein another vehicle in front of me, several car lengths away, merged into the middle lane to turn left. The turning vehicle approached the intersection and was stopped several seconds waiting for opposite traffic to clear to make their turn. As I proceeded through the intersection at 55MPH, the eyesight technology must have falsely locked on the vehicle in the turn lane and applied the automatic emergency braking. This resulted in a sudden skidding and a near miss rear-end collision from a vehicle behind me. I was able to apply the gas and avoid being rear-ended. I immediately disarmed the pre collision braking, called Subaru, and gave them an ear-full. they recommended having the eyesight re-calibrated.

1/13/2023

When starting the vehicle in a narrow area, the reverse automatic braking will sometimes activate. This causes the anti-lock brake system to actuate while the car is backing up making a rapid clicking noise. After backing up approximately 6-8 feet, the vehicle will stall, the steering wheel will lock, and all warning dash lights such as "check engine" will be on. Air conditioning codes are triggered U0401 (confirmed - invalid data received from ECM/PCM "A"), and U0416 (Invalid Data Received from Vehicle Dynamics Control Module). Powering off the vehicle for a minute or two and starting the vehicle will return normal operation. This is a safety hazard if the car stalls when backing out from a driveway into a busy intersection. The car will also stall by locking the steering wheel and showing check engine and other errors on the dash, as well as activating the U0401 + U0416 codes when starting the vehicle (push button + brake), and then rapidly shifting out of park, and then using the accelerator. When this occurs, the hybrid system will not start, and the engine will not turn over. No power is transferred to the transmission.

9/17/2022

1. Subaru 2022 Crosstrek accelerated on its own when foot is on the brake and trying to move the shifter knob to park, instead the car thursted into the parked car in front with such force that ran into the garage. 2. Towed car to Subaru dealer informed to escalate to Subaru of America, opened a case #250402-1600810, please see attached email communication. 3. Subaru will not respond unless I signed a consent to extract EDR (event data recorders) for inspection but denied me to be onsite or a copy of the files, The data retained from EDR is the property of the owner, per section 563.5 of title 49, Code of Federal Regulations. 4. 4 weeks later, Subaru issued the results of this vehicle indicate it has no brake, accelerator or throttle abnormalities. Also quoting the police report that I provided. 5. There was no EDR saved in the accident, Subaru cannot provide any summary or why the computer did not capture any of the events, the brake pedal, gas pedal, etc. 6. There has been over $12,000 damage on the Subaru, over $7,000 on the parked car, and the garage door. The insurance repair for the vehicles only address body work and no mention of the EDR testing, engine and throttle, eyesight, etc. 7. Subaru should be more transparent and issue the summary of the inspection from the team, not the Adovcacy (advocating for Subaru). The car battery went completely dead on March 14, 2025 and was told there is nothing wrong with it after the dealer service center look at it on March 15. The inspector was going to determine if the vehicle is drivable. 8. The car is under 3 year warranty with extended warranty for 7 years. I want a response from Subaru of America states that the Crosstrek 2022 is safe to drive and does not have an unintended acceleration issue since Subaru conducted the inspection.

5/7/2025

The contact owns a 2022 Subaru Crosstrek. The contact stated that while his wife was idled in inclement weather, and the brake pedal was depressed, however, the vehicle accelerated violently without warning. As a result, the vehicle crashed into a brick building. The air bags did not deploy. No injuries were reported. The vehicle was towed to a dealer for two months where the failure was not able to be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 7,000.

3/27/2024

1. Subaru 2022 Crosstrek accelerated on its own when foot is on the brake and trying to move the shifter knob to park, instead the car thursted into the parked car in front with such force that ran into the garage. 2. Towed car to Subaru dealer informed to escalate to Subaru of America, opened a case #250402-1600810, please see attached email communication. 3. Subaru will not respond unless I signed a consent to extract EDR (event data recorders) for inspection but denied me to be onsite or a copy of the files, The data retained from EDR is the property of the owner, per section 563.5 of title 49, Code of Federal Regulations. 4. 4 weeks later, Subaru issued the results of this vehicle indicate it has no brake, accelerator or throttle abnormalities. Also quoting the police report that I provided. 5. There was no EDR saved in the accident, Subaru cannot provide any summary or why the computer did not capture any of the events, the brake pedal, gas pedal, etc. 6. There has been over $12,000 damage on the Subaru, over $7,000 on the parked car, and the garage door. The insurance repair for the vehicles only address body work and no mention of the EDR testing, engine and throttle, eyesight, etc. 7. Subaru should be more transparent and issue the summary of the inspection from the team, not the Adovcacy (advocating for Subaru). The car battery went completely dead on March 14, 2025 and was told there is nothing wrong with it after the dealer service center look at it on March 15. The inspector was going to determine if the vehicle is drivable. 8. The car is under 3 year warranty with extended warranty for 7 years. I want a response from Subaru of America states that the Crosstrek 2022 is safe to drive and does not have an unintended acceleration issue since Subaru conducted the inspection.

5/7/2025

Driving on freeway, keeping a regular and safe distance from other vehicles around me, when all the suddenly I hear a loud boom. Didn’t see anything fly at my car, like rocks, things off other cars, etc. Then, immediately after I pulled over with my hazards on, I thought I had popped a tire, but I heard air whooshing through something like my window was rolled down. But all of my windows were fine and rolled up, except for my sunroof/moonroof. The glass moon/sunroof had shattered into tiny pieces. If my internal cover wasn’t covering the opening, then I probably would’ve gotten cut my glass dropping in on me. Not safe at all to have glass moon/sunroofs spontaneously explode.

10/27/2022

Car was pulled in to a parking spot in front of the store and stopped and suddenly moved forward over the curb, onto the sidewalk and then crashed into the doors and building.

9/28/2023

See attached document for complaint

8/6/2024

The contact owns a 2022 Subaru Crosstrek. The contact stated that while driving in the parking lot and attempting to park, a sudden unintended acceleration occurred. No warning lights illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, who informed the contact about the release of the EDR data. The failure mileage was approximately 34,000.

4/11/2025

I was driving about 55 mph on a county highway and an animal appeared in the road. I hit the brakes suddenly, and my work bag containing my laptop and file folders that I had placed on the backseat behind my driver seat Flew forwards and hit the back of my seat. I felt the impact in my spine, And by the next morning I had moderate back pain moving and breathing as if my ribs were bruised. I can only imagine what would happen if I was going at a faster speed on the freeway (locally the speed limit is 70 mph, but people typically drive 80 mph). This morning my husband was just tapping on the backseat with his hands and I could feel everything while sitting in the front. I am disappointed in the car and afraid to put things in the back seat. I feel as if having a solid or semi solid barrier built inside the seat back would have been a no-brainer safety feature.

6/25/2022

My lane keeping assistance feature was turned on by someone else. Nobody has access to my vehicle and I keep it armed when away from the vehicle. In addition, I noted the vehicle was well within the street lines. There was no reason to take control of the wheel. Given I was not driving outside street lines, I worried about the possibility that someone was controlling the wheel. A dealer has not confirmed or reproduced the problem. The vehicle has not been inspected regarding my issue; however, it is a brand new vehicle. No accidents have occurred. There were no warning signs. I finally noted the lane keeping assist icon was turned on. But again, there was no reason to take control of the wheel. I have also noted the door locking system has been behaving strangely, unlocking, locking unexpectedly. My key fob works properly. The incidents started to happen at the beginning of December 2022. The latest occurrence happened more recently. As a result, I decided to report the incidents. Thank you.

12/22/2022

My lane keeping assistance feature was turned on by someone else. Nobody has access to my vehicle and I keep it armed when away from the vehicle. In addition, I noted the vehicle was well within the street lines. There was no reason to take control of the wheel. Given I was not driving outside street lines, I worried about the possibility that someone was controlling the wheel. A dealer has not confirmed or reproduced the problem. The vehicle has not been inspected regarding my issue; however, it is a brand new vehicle. No accidents have occurred. There were no warning signs. I finally noted the lane keeping assist icon was turned on. But again, there was no reason to take control of the wheel. I have also noted the door locking system has been behaving strangely, unlocking, locking unexpectedly. My key fob works properly. The incidents started to happen at the beginning of December 2022. The latest occurrence happened more recently. As a result, I decided to report the incidents. Thank you.

12/22/2022

Car was pulled in to a parking spot in front of the store and stopped and suddenly moved forward over the curb, onto the sidewalk and then crashed into the doors and building.

9/28/2023

can not see speedometer or RPM at night very dimly lit and the brightness control dose not work on these two instrument and also very hard to see in the rain you have to take your eyes off the road for 10 to 15 seconds to see how fast your going.I went off the road the other night because of this. Subaru said this is normal ???

8/20/2024

The contact owns a 2022 Subaru Crosstrek. The contact stated that the vehicle was difficult to start and was jumpstarted several times by a dealer’s mobile technician. The vehicle was taken to an unknown dealer, where it was determined that the battery was in good condition, and the failure could be related to the manual transmission. The vehicle was not repaired. Additionally, the contact stated that a AAA technician who assisted in jumpstarting the vehicle confirmed that the alternator and the battery were in good condition. The technician informed the contact that the vehicle was experiencing a parasitic battery drain; however, the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 34,000.

7/22/2025