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2020 Subaru Crosstrek Report

Known issues, recalls, running costs, and what to check before you buy.

Updated May 30, 2026·Ethan Miller
2020 Subaru Crosstrek Report

Overall Score

7.9/ 10
Our Verdict
Proceed with caution

Key Takeaways

  • The most significant ownership concern is the high incidence of spontaneous windshield cracking and shattering, a potentially costly and safety-compromising issue.
  • Electrical system problems, particularly battery drain leading to no-start conditions, are another common complaint that can lead to unexpected immobilization.
  • While the powertrain is generally adequate, some owners report issues like stalling and loss of acceleration, requiring attention.
  • The standard all-wheel drive system provides confidence in various weather conditions.
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OverviewWho This Car Is ForReliability & ProblemsVehicle SpecsUnlock Full ReportFAQ
Overview

2020 Subaru Crosstrek

The 2020 Subaru Crosstrek presents itself as a practical and versatile compact SUV, well-suited for those seeking all-weather capability and reasonable fuel efficiency. Its standard all-wheel drive and respectable 25 MPG combined fuel economy make it an appealing choice for daily commuting and light adventuring. However, prospective used-car buyers should be aware of its average reliability rating. The vehicle has accumulated a notable number of owner complaints, with windshield cracking and electrical system issues being the most prominent concerns. While it boasts a strong overall NHTSA safety rating of 5 stars, the specific crash test scores indicate solid performance in side impacts but slightly lower marks in frontal and rollover scenarios.

Critical Failure Risk

Owners report spontaneous or impact-related windshield cracks and shattering, leading to visibility issues and potential safety hazards.

Early detection can help you avoid a $300-$1,500 repair.

Open Maintenance Analysis →

Safety & Bulletins

Open Recalls0
Service Bulletins0
Full Recall History →

Owner Complaints

73
Visibility/Wiper30
Detailed Issue Breakdown →

Performance & Efficiency

Fuel Efficiency
Combined
25
MPG
City
22
MPG
Highway
29
MPG
Full Vehicle Specifications ↓

Reliability

8.9/ 10

Practicality

4.5/ 10

The score is dragged down by its weaker day-to-day practicality signals.

Buyer Fit

Who This Car Is For

Best for

Budget-conscious buyers prioritizing all-weather capability and fuel efficiency.

+1 more buyer-fit notes in the full report

Avoid if

Buyers seeking a trouble-free ownership experience or those unwilling to address potential costly repairs.

+1 more buyer-fit warnings in the full report

2020 Subaru Crosstrek Reliability Analysis

Explore comprehensive reliability data including official safety recalls, consumer complaints, and common mechanical failures for the 2020 Subaru Crosstrek.

  • Recall TimelineOfficial safety notices
  • Owner ComplaintsReal driver reports
  • Failure AnalysisKnown part defects
Specs

Vehicle Specs

Fuel Type
Regular
Seating Capacity
5
Transmission
Manual 6-spd
Drivetrain
AWD/All-Wheel Drive
Body Style
Wagon
EPA Combined MPG
25

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Most Common Issues

1. Visibility

Most reported

Usage: 30 reports

2. Electrical System

Usage: 7 reports

See all common issues in the maintenance guide

First Service Interval

- Oil Change (5W-30 Synthetic) (Parts: 5W-30 Synthetic Oil, Oil Filter) - Tire Rotation - Inspect Brakes - Inspect Wiper Blades

Est. shop cost: $100 - $200

7,500 mi

Unlock the full maintenance guide for every scheduled service interval and cost forecast.

Full pre-purchase inspection checklist
Complete maintenance schedule (4 service intervals)
Repair forecasts with mileage and cost context
Full buyer-fit guidance and who should avoid it
Full specs and trim-level context
Full safety recall details
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FAQ

FAQ

Is the 2020 Subaru Crosstrek reliable?▾

The CarFocal Reliability Score for the 2020 Subaru Crosstrek is 8.9/10. Reliability score is 8.9/10. NHTSA recalls: 0. Owner complaints: 73.

How practical is the 2020 Subaru Crosstrek for daily use?▾

Practicality score is 4.5/10. The score is dragged down by its weaker day-to-day practicality signals. EPA combined economy is 25 MPG. Seating capacity is 5.

What is the overall score for the 2020 Subaru Crosstrek?▾

The CarFocal Overall Score for the 2020 Subaru Crosstrek is 7.9/10. Overall score is 7.9/10 (Good). Confidence 85%. Maintenance 8.6/10. Tuning 3.0/10. Practicality 4.5/10.

What does it cost to own and maintain a 2020 Subaru Crosstrek?▾

Based on Carfocal's data, First listed service: - Oil Change (5W-30 Synthetic) (Parts: 5W-30 Synthetic Oil, Oil Filter) - Tire Rotation - Inspect Brakes - Inspect Wiper Blades at 7,500 miles. Estimated first-year maintenance: $500 - $800. Repair prediction highlight: Windshield (typical at 25,000 miles, estimated cost Min: $400 • Max: $1,000).

What is the MSRP range for the 2020 Subaru Crosstrek?▾

Base MSRP is $35,145.

What engine is in the 2020 Subaru Crosstrek?▾

Engine specs list 4 • 2.0.

What transmission does the 2020 Subaru Crosstrek use?▾

According to CarFocal's specs for the 2020 Subaru Crosstrek, transmission is Manual 6-spd. The paired drivetrain is AWD/All-Wheel Drive.

What is the combined EPA MPG for the 2020 Subaru Crosstrek?▾

EPA combined estimate is 25 MPG.

What driver assistance and safety features are available on the 2020 Subaru Crosstrek?▾

9 standard and 3 optional driver assistance features. Key features include Anti-lock Braking System, Electronic Stability Control, Traction Control.

How many people fit in a 2020 Subaru Crosstrek?▾

According to CarFocal's specs for the 2020 Subaru Crosstrek, seating capacity is 5.

What body style is the 2020 Subaru Crosstrek?▾

According to CarFocal's specs for the 2020 Subaru Crosstrek, body style is wagon.

What drivetrain does the 2020 Subaru Crosstrek use?▾

According to CarFocal's specs for the 2020 Subaru Crosstrek, drivetrain is AWD/All-Wheel Drive. Transmission is Manual 6-spd.

What are the NHTSA safety ratings for the 2020 Subaru Crosstrek?▾

NHTSA ratings: Overall 5/5 • Frontal 4/5 • Side 5/5 • Rollover 4/5.

Is the 2020 Subaru Crosstrek good for tuning?▾

Tuning potential is rated 3/10. The 2020 Subaru Crosstrek, while a capable all-wheel-drive vehicle, is not a prime candidate for significant engine tuning. Its 2.

What are the most common visibility/wiper problems on the 2020 Subaru Crosstrek?▾

Top complaint category: visibility/wiper (30 reports, 41.1% of complaints).

Start Here

Maintenance guide

Costs + intervals

Recall report

Campaigns + remedy notes

Owner complaints

Issue volume + categories

Tuning guide

Potential + upgrade path

In this guide

  1. 01Overview
  2. 02Who This Car Is For
  3. 03Reliability & Problems
  4. 04Vehicle Specs
  5. 05Unlock Full Report
  6. 06FAQ

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