2020 Subaru Crosstrek Report
Known issues, recalls, running costs, and what to check before you buy.

Overall Score
Key Takeaways
- The most significant ownership concern is the high incidence of spontaneous windshield cracking and shattering, a potentially costly and safety-compromising issue.
- Electrical system problems, particularly battery drain leading to no-start conditions, are another common complaint that can lead to unexpected immobilization.
- While the powertrain is generally adequate, some owners report issues like stalling and loss of acceleration, requiring attention.
- The standard all-wheel drive system provides confidence in various weather conditions.
2020 Subaru Crosstrek
Critical Failure Risk
Owners report spontaneous or impact-related windshield cracks and shattering, leading to visibility issues and potential safety hazards.
Early detection can help you avoid a $300-$1,500 repair.
Safety & Bulletins
Owner Complaints
Performance & Efficiency
Reliability
Practicality
The score is dragged down by its weaker day-to-day practicality signals.
Who This Car Is For
Best for
Budget-conscious buyers prioritizing all-weather capability and fuel efficiency.
+1 more buyer-fit notes in the full report
Avoid if
Buyers seeking a trouble-free ownership experience or those unwilling to address potential costly repairs.
+1 more buyer-fit warnings in the full report
2020 Subaru Crosstrek Reliability Analysis
Explore comprehensive reliability data including official safety recalls, consumer complaints, and common mechanical failures for the 2020 Subaru Crosstrek.
Vehicle Specs
- Fuel Type
- Regular
- Seating Capacity
- 5
- Transmission
- Manual 6-spd
- Drivetrain
- AWD/All-Wheel Drive
- Body Style
- Wagon
- EPA Combined MPG
- 25
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Most Common Issues
1. Visibility
Most reportedUsage: 30 reports
2. Electrical System
Usage: 7 reports
First Service Interval
- Oil Change (5W-30 Synthetic) (Parts: 5W-30 Synthetic Oil, Oil Filter) - Tire Rotation - Inspect Brakes - Inspect Wiper Blades
Est. shop cost: $100 - $200
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FAQ
Is the 2020 Subaru Crosstrek reliable?
The CarFocal Reliability Score for the 2020 Subaru Crosstrek is 8.9/10. Reliability score is 8.9/10. NHTSA recalls: 0. Owner complaints: 73.
How practical is the 2020 Subaru Crosstrek for daily use?
Practicality score is 4.5/10. The score is dragged down by its weaker day-to-day practicality signals. EPA combined economy is 25 MPG. Seating capacity is 5.
What is the overall score for the 2020 Subaru Crosstrek?
The CarFocal Overall Score for the 2020 Subaru Crosstrek is 7.9/10. Overall score is 7.9/10 (Good). Confidence 85%. Maintenance 8.6/10. Tuning 3.0/10. Practicality 4.5/10.
What does it cost to own and maintain a 2020 Subaru Crosstrek?
Based on Carfocal's data, First listed service: - Oil Change (5W-30 Synthetic) (Parts: 5W-30 Synthetic Oil, Oil Filter) - Tire Rotation - Inspect Brakes - Inspect Wiper Blades at 7,500 miles. Estimated first-year maintenance: $500 - $800. Repair prediction highlight: Windshield (typical at 25,000 miles, estimated cost Min: $400 • Max: $1,000).
What is the MSRP range for the 2020 Subaru Crosstrek?
Base MSRP is $35,145.
What engine is in the 2020 Subaru Crosstrek?
Engine specs list 4 • 2.0.
What transmission does the 2020 Subaru Crosstrek use?
According to CarFocal's specs for the 2020 Subaru Crosstrek, transmission is Manual 6-spd. The paired drivetrain is AWD/All-Wheel Drive.
What is the combined EPA MPG for the 2020 Subaru Crosstrek?
EPA combined estimate is 25 MPG.
What driver assistance and safety features are available on the 2020 Subaru Crosstrek?
9 standard and 3 optional driver assistance features. Key features include Anti-lock Braking System, Electronic Stability Control, Traction Control.
How many people fit in a 2020 Subaru Crosstrek?
According to CarFocal's specs for the 2020 Subaru Crosstrek, seating capacity is 5.
What body style is the 2020 Subaru Crosstrek?
According to CarFocal's specs for the 2020 Subaru Crosstrek, body style is wagon.
What drivetrain does the 2020 Subaru Crosstrek use?
According to CarFocal's specs for the 2020 Subaru Crosstrek, drivetrain is AWD/All-Wheel Drive. Transmission is Manual 6-spd.
What are the NHTSA safety ratings for the 2020 Subaru Crosstrek?
NHTSA ratings: Overall 5/5 • Frontal 4/5 • Side 5/5 • Rollover 4/5.
Is the 2020 Subaru Crosstrek good for tuning?
Tuning potential is rated 3/10. The 2020 Subaru Crosstrek, while a capable all-wheel-drive vehicle, is not a prime candidate for significant engine tuning. Its 2.
What are the most common visibility/wiper problems on the 2020 Subaru Crosstrek?
Top complaint category: visibility/wiper (30 reports, 41.1% of complaints).