2020 Rolls-Royce Phantom Report

Known issues, recalls, running costs, and what to check before you buy.

Updated May 30, 2026Ryan Davis

Overall Score

Our Verdict
Proceed with caution

Key Takeaways

  • The primary ownership concern is a software-related recall affecting the central information display and rearview camera.
  • With a combined EPA rating of 14 MPG, expect high fuel costs.
  • The Phantom boasts a powerful 6.7L V12 engine delivering 563 hp and 664 lb-ft of torque.
  • NHTSA has not provided specific safety ratings for this model.
Overview

2020 Rolls-Royce Phantom

The 2020 Rolls-Royce Phantom offers unparalleled luxury and a commanding presence, even on the used market. Its V12 engine provides effortless power, and the rear-wheel-drive platform ensures a smooth, refined ride. While its fuel economy is modest, its overall reliability is rated well, with limited reported issues.

Critical Failure Risk

A recall (21V855000) addresses a software issue where the Central Information Display may not raise correctly, partially obscuring the rearview camera image. This can affect driver situational awareness when reversing.

Early detection can help you avoid a $0-$200 repair.

Open Maintenance Analysis →

Reliability

Practicality

The score is mainly limited by high fuel consumption.

Buyer Fit

Who This Car Is For

Best for

Discerning buyers seeking the pinnacle of automotive luxury and comfort.

+2 more buyer-fit notes in the full report

Avoid if

Budget-conscious shoppers or those concerned about high fuel and maintenance expenses.

+2 more buyer-fit warnings in the full report

2020 Rolls-Royce Phantom Reliability Analysis

Explore comprehensive reliability data including official safety recalls, consumer complaints, and common mechanical failures for the 2020 Rolls-Royce Phantom.

Specs

Vehicle Specs

Fuel Type
Premium
Seating Capacity
5
Horsepower
563 hp
Torque
664 lb-ft
Transmission
Automatic
Drivetrain
RWD/Rear-Wheel Drive
Body Style
Sedan
EPA Combined MPG
14

CarFocal account required

See the full 2020 Rolls-Royce Phantom buyer report before you decide

Unlock the complete checklist, maintenance outlook, and buyer verdict in one place.

Most Common Issues

1. Central Information Display Software Glitch

Most reported

Usage data observed

See all common issues in the maintenance guide

First Service Interval

- Oil Change (5W-30 Synthetic) (Parts: 5W-30 Synthetic Oil, Oil Filter) - Tire Rotation and Inspection - Brake System Inspection - Fluid Level Checks (coolant, brake, power steering)

Est. shop cost: $400 - $700

10,000 mi

Unlock the full maintenance guide for every scheduled service interval and cost forecast.

Full pre-purchase inspection checklist
Complete maintenance schedule (3 service intervals)
Repair forecasts with mileage and cost context
Full buyer-fit guidance and who should avoid it
Full specs and trim-level context
1 recall campaign details & remedy notes
Create free account

Free • Takes 20 seconds • Saves Thousands $

Already have an account? Log in

FAQ

FAQ

Is the 2020 Rolls-Royce Phantom reliable?

The CarFocal Reliability Score for the 2020 Rolls-Royce Phantom is 8.7/10. Reliability score is 8.7/10. NHTSA recalls: 1. Owner complaints: 0.

How practical is the 2020 Rolls-Royce Phantom for daily use?

Practicality score is 5.2/10. The score is mainly limited by high fuel consumption. EPA combined economy is 14 MPG. Seating capacity is 5. 4 passenger doors are listed. Boot capacity is 548 litres.

What is the overall score for the 2020 Rolls-Royce Phantom?

The CarFocal Overall Score for the 2020 Rolls-Royce Phantom is 6.5/10. Overall score is 6.5/10 (Good). Confidence 55%. Maintenance 9.1/10. Practicality 5.2/10.

What does it cost to own and maintain a 2020 Rolls-Royce Phantom?

Based on Carfocal's data, First listed service: - Oil Change (5W-30 Synthetic) (Parts: 5W-30 Synthetic Oil, Oil Filter) - Tire Rotation and Inspection - Brake System Inspection - Fluid Level Checks (coolant, brake, power steering) at 10,000 miles. Estimated first-year maintenance: $500 - $1,000. Repair prediction highlight: Central Information Display Software (typical at 15,000 miles, estimated cost Min: $0 • Max: $200).

What is the MSRP range for the 2020 Rolls-Royce Phantom?

Base MSRP is $452,750.

What engine is in the 2020 Rolls-Royce Phantom?

Engine specs list V12 • 12 • 6.7. Output is 563 hp • 664 lb-ft.

What transmission does the 2020 Rolls-Royce Phantom use?

According to CarFocal's specs for the 2020 Rolls-Royce Phantom, transmission is Automatic. The paired drivetrain is RWD/Rear-Wheel Drive.

Does the 2020 Phantom require Premium gas?

Manufacturer fuel recommendation: Premium.

What is the combined EPA MPG for the 2020 Rolls-Royce Phantom?

EPA combined estimate is 14 MPG.

What driver assistance and safety features are available on the 2020 Rolls-Royce Phantom?

11 standard driver assistance features. Key features include Anti-lock Braking System, Electronic Stability Control, Traction Control.

How many people fit in a 2020 Rolls-Royce Phantom?

According to CarFocal's specs for the 2020 Rolls-Royce Phantom, seating capacity is 5.

What body style is the 2020 Rolls-Royce Phantom?

According to CarFocal's specs for the 2020 Rolls-Royce Phantom, body style is sedan.

What drivetrain does the 2020 Rolls-Royce Phantom use?

According to CarFocal's specs for the 2020 Rolls-Royce Phantom, drivetrain is RWD/Rear-Wheel Drive. Transmission is Automatic.

Are there open safety recalls on the 2020 Rolls-Royce Phantom?

This model year has 1 official safety campaigns listed.

Should buyers consider alternatives to the 2020 Rolls-Royce Phantom?

Alternative listed in this guide: 2020 Bentley Flying Spur.