What are the most common problems with the 2020 Rolls-Royce Phantom?

The primary ownership concern is a software-related recall affecting the central information display and rearview camera.

How many recalls does the 2020 Rolls-Royce Phantom have?

The 2020 Rolls-Royce Phantom currently has 1 recall on file. Review the full recall report to see affected components and available remedies.

Is the 2020 Rolls-Royce Phantom a good buy used?

Verdict: Proceed with caution. The primary ownership concern is a software-related recall affecting the central information display and rearview camera. With a combined EPA rating of 14 MPG, expect high fuel costs. The Phantom boasts a powerful 6.7L V12 engine delivering 563 hp and 664 lb-ft of torque. NHTSA has not provided specific safety ratings for this model. Limited data suggests good reliability, with no consumer complaints logged. Always verify service history, open recalls, and maintenance records before purchasing.

What maintenance costs should I expect for the 2020 Rolls-Royce Phantom?

Refer to the maintenance cost guide for interval schedules, DIY difficulty ratings, and typical repair cost ranges for the 2020 Rolls-Royce Phantom.

2020 Rolls-Royce Phantom Report

Known issues, recalls, running costs, and what to check before you buy.

Updated May 30, 2026Ryan Davis

Overall Score

Our Verdict

Proceed with caution

Key Takeaways

The primary ownership concern is a software-related recall affecting the central information display and rearview camera.
With a combined EPA rating of 14 MPG, expect high fuel costs.
The Phantom boasts a powerful 6.7L V12 engine delivering 563 hp and 664 lb-ft of torque.
NHTSA has not provided specific safety ratings for this model.

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Overview

2020 Rolls-Royce Phantom

The 2020 Rolls-Royce Phantom offers unparalleled luxury and a commanding presence, even on the used market. Its V12 engine provides effortless power, and the rear-wheel-drive platform ensures a smooth, refined ride. While its fuel economy is modest, its overall reliability is rated well, with limited reported issues.

Critical Failure Risk

A recall (21V855000) addresses a software issue where the Central Information Display may not raise correctly, partially obscuring the rearview camera image. This can affect driver situational awareness when reversing.

Early detection can help you avoid a $0-$200 repair.

Open Maintenance Analysis →

Safety & Bulletins

Open Recalls1

Service Bulletins0

Full Recall History →

Owner Complaints

No primary complaint themes found.

Detailed Issue Breakdown →

Performance & Efficiency

Horsepower: 563HP
Torque: 664 lb–ftLB-FT

Fuel Efficiency

Combined

MPG

City

MPG

Highway

MPG

Full Vehicle Specifications ↓

Reliability

Practicality

The score is mainly limited by high fuel consumption.

Buyer Fit

Who This Car Is For

Best for

Discerning buyers seeking the pinnacle of automotive luxury and comfort.

+2 more buyer-fit notes in the full report

Avoid if

Budget-conscious shoppers or those concerned about high fuel and maintenance expenses.

+2 more buyer-fit warnings in the full report

2020 Rolls-Royce Phantom Reliability Analysis

Specs

Vehicle Specs

Fuel Type: Premium
Seating Capacity: 5
Horsepower: 563 hp
Torque: 664 lb-ft
Transmission: Automatic
Drivetrain: RWD/Rear-Wheel Drive
Body Style: Sedan
EPA Combined MPG: 14

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Most Common Issues

1. Central Information Display Software Glitch

Most reported

Usage data observed

See all common issues in the maintenance guide

First Service Interval

- Oil Change (5W-30 Synthetic) (Parts: 5W-30 Synthetic Oil, Oil Filter) - Tire Rotation and Inspection - Brake System Inspection - Fluid Level Checks (coolant, brake, power steering)

Est. shop cost: $400 - $700

10,000 mi

Unlock the full maintenance guide for every scheduled service interval and cost forecast.

Full pre-purchase inspection checklist

Complete maintenance schedule (3 service intervals)

Repair forecasts with mileage and cost context

Full buyer-fit guidance and who should avoid it

Full specs and trim-level context

1 recall campaign details & remedy notes

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FAQ

Is the 2020 Rolls-Royce Phantom reliable?

The CarFocal Reliability Score for the 2020 Rolls-Royce Phantom is 8.7/10. Reliability score is 8.7/10. NHTSA recalls: 1. Owner complaints: 0.

How practical is the 2020 Rolls-Royce Phantom for daily use?

Practicality score is 5.2/10. The score is mainly limited by high fuel consumption. EPA combined economy is 14 MPG. Seating capacity is 5. 4 passenger doors are listed. Boot capacity is 548 litres.

What is the overall score for the 2020 Rolls-Royce Phantom?

The CarFocal Overall Score for the 2020 Rolls-Royce Phantom is 6.5/10. Overall score is 6.5/10 (Good). Confidence 55%. Maintenance 9.1/10. Practicality 5.2/10.

What does it cost to own and maintain a 2020 Rolls-Royce Phantom?

Based on Carfocal's data, First listed service: - Oil Change (5W-30 Synthetic) (Parts: 5W-30 Synthetic Oil, Oil Filter) - Tire Rotation and Inspection - Brake System Inspection - Fluid Level Checks (coolant, brake, power steering) at 10,000 miles. Estimated first-year maintenance: $500 - $1,000. Repair prediction highlight: Central Information Display Software (typical at 15,000 miles, estimated cost Min: $0 • Max: $200).

What is the MSRP range for the 2020 Rolls-Royce Phantom?

Base MSRP is $452,750.

What engine is in the 2020 Rolls-Royce Phantom?

Engine specs list V12 • 12 • 6.7. Output is 563 hp • 664 lb-ft.

What transmission does the 2020 Rolls-Royce Phantom use?

According to CarFocal's specs for the 2020 Rolls-Royce Phantom, transmission is Automatic. The paired drivetrain is RWD/Rear-Wheel Drive.

Does the 2020 Phantom require Premium gas?

Manufacturer fuel recommendation: Premium.

What is the combined EPA MPG for the 2020 Rolls-Royce Phantom?

EPA combined estimate is 14 MPG.

What driver assistance and safety features are available on the 2020 Rolls-Royce Phantom?

11 standard driver assistance features. Key features include Anti-lock Braking System, Electronic Stability Control, Traction Control.

How many people fit in a 2020 Rolls-Royce Phantom?

According to CarFocal's specs for the 2020 Rolls-Royce Phantom, seating capacity is 5.

What body style is the 2020 Rolls-Royce Phantom?

According to CarFocal's specs for the 2020 Rolls-Royce Phantom, body style is sedan.

What drivetrain does the 2020 Rolls-Royce Phantom use?

According to CarFocal's specs for the 2020 Rolls-Royce Phantom, drivetrain is RWD/Rear-Wheel Drive. Transmission is Automatic.

Are there open safety recalls on the 2020 Rolls-Royce Phantom?

This model year has 1 official safety campaigns listed.

Should buyers consider alternatives to the 2020 Rolls-Royce Phantom?

Alternative listed in this guide: 2020 Bentley Flying Spur.