2020 Mercedes-Benz GLS-Class Report

Known issues, recalls, running costs, and what to check before you buy.

Updated Jun 14, 2026Ryan Davis

Overall Score

Our Verdict
Proceed with caution

Key Takeaways

  • Zero recalls and zero NHTSA complaints indicate a strong reliability record.
  • The GLS-Class offers a premium experience with the peace of mind of minimal reported issues.
  • Buyers can expect a well-built luxury SUV with a focus on comfort and technology.
  • While data is sparse, the available information points to a low-risk used vehicle purchase.
Overview

2020 Mercedes-Benz GLS-Class

The 2020 Mercedes-Benz GLS-Class stands out in the used luxury SUV market, largely due to its exceptional reported reliability. With no recalls or owner complaints filed with NHTSA, this model year appears to be a solid choice for those seeking a premium, dependable three-row SUV. Its lack of reported issues suggests a well-executed design and manufacturing process for this generation.

Critical Failure Risk

Zero recalls and zero NHTSA complaints indicate a strong reliability record.

Early detection can reduce the odds of major repair bills.

Open Maintenance Analysis →

Reliability

Practicality

Buyer Fit

Who This Car Is For

Best for

Families seeking a spacious, luxurious, and reliable three-row SUV.

+2 more buyer-fit notes in the full report

Avoid if

Budget-conscious buyers who may find the luxury segment's running costs prohibitive.

+1 more buyer-fit warnings in the full report

2020 Mercedes-Benz GLS-Class Reliability Analysis

Explore comprehensive reliability data including official safety recalls, consumer complaints, and common mechanical failures for the 2020 Mercedes-Benz GLS-Class.

Limited reliability records are available for this model year.

Specs

Vehicle Specs

Seating Capacity
7
Body Style
Suv

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Most Common Issues

No complaint hotspot data available yet.

See all common issues in the maintenance guide

First Service Interval

- Synthetic Oil Change (5W-40) (Parts: 5W-40 Synthetic Oil, Oil Filter) - Tire Rotation and Pressure Check - Brake Inspection - Cabin Air Filter Replacement

Est. shop cost: $300 - $500

10,000 mi

Unlock the full maintenance guide for every scheduled service interval and cost forecast.

Full pre-purchase inspection checklist
Complete maintenance schedule (5 service intervals)
Full buyer-fit guidance and who should avoid it
Full specs and trim-level context
Full safety recall details
Final buyer verdict: should you buy?
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FAQ

FAQ

Is the 2020 Mercedes-Benz GLS-Class reliable?

The CarFocal Reliability Score for the 2020 Mercedes-Benz GLS-Class is 9.0/10. Reliability score is 9.0/10. NHTSA recalls: 0. Owner complaints: 0.

How practical is the 2020 Mercedes-Benz GLS-Class for daily use?

Practicality score is 5.0/10. Seating capacity is 7.

What is the overall score for the 2020 Mercedes-Benz GLS-Class?

The CarFocal Overall Score for the 2020 Mercedes-Benz GLS-Class is 6.9/10. Overall score is 6.9/10 (Good). Confidence 41%. Maintenance 8.9/10. Practicality 5.0/10.

What does it cost to own and maintain a 2020 Mercedes-Benz GLS-Class?

Based on Carfocal's data, First listed service: - Synthetic Oil Change (5W-40) (Parts: 5W-40 Synthetic Oil, Oil Filter) - Tire Rotation and Pressure Check - Brake Inspection - Cabin Air Filter Replacement at 10,000 miles. Estimated first-year maintenance: $700 - $1,100.

What is the MSRP range for the 2020 Mercedes-Benz GLS-Class?

Base MSRP is $97,800.

What driver assistance and safety features are available on the 2020 Mercedes-Benz GLS-Class?

6 standard driver assistance features. Key features include Anti-lock Braking System, Electronic Stability Control, Traction Control.

How many people fit in a 2020 Mercedes-Benz GLS-Class?

According to CarFocal's specs for the 2020 Mercedes-Benz GLS-Class, seating capacity is 7.

What body style is the 2020 Mercedes-Benz GLS-Class?

According to CarFocal's specs for the 2020 Mercedes-Benz GLS-Class, body style is suv.