CARFOCAL

2020 Mazda CX-9 Report

Known issues, recalls, running costs, and what to check before you buy.

Updated Jun 12, 2026Ryan Davis
2020 Mazda CX-9 Report

Overall Score

Our Verdict
Proceed with caution

Key Takeaways

  • The 2020 Mazda CX-9 received two recalls, both concerning the second-row seating system, specifically the seat anchorage and seat belts. Confirm recall completion.
  • While there are no reported consumer complaints, a high TSB count of 48 indicates potential for minor issues that may require dealer attention.
  • NHTSA awarded the CX-9 a 5-star overall safety rating, with 4 stars for frontal crash and rollover, and 5 stars for side crash.
  • The 2.5-liter turbocharged four-cylinder engine delivers power smoothly through a 6-speed automatic transmission, with AWD providing confident traction.
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Overview

2020 Mazda CX-9

The 2020 Mazda CX-9 presents a compelling option for used-car shoppers seeking a three-row SUV with a premium feel and engaging driving dynamics. It boasts excellent safety ratings, achieving a 5-star overall score from NHTSA. Under the hood, a 2.5-liter four-cylinder engine paired with a 6-speed automatic transmission provides adequate power for daily driving and family hauling. Fuel economy is respectable for its class, with a combined EPA rating of 23 MPG. While the CX-9 generally earns good marks for reliability, potential buyers should be aware of specific recalls and a notable number of Technical Service Bulletins (TSBs) that suggest vigilance during inspection.

Critical Failure Risk

A recall addresses the potential for the left-side second-row seat to slide forward unexpectedly in a crash. This is a critical safety concern related to seat belt and seat anchorage integrity.

Early detection can help you avoid a repair of about $0.

Open Maintenance Analysis →

Reliability

Practicality

The score is mainly limited by high fuel consumption.

Buyer Fit

Who This Car Is For

Best for

Families needing three rows of seating with a focus on safety and a more engaging driving experience than typical SUVs.

+2 more buyer-fit notes in the full report

Avoid if

Shoppers prioritizing absolute top-tier reliability with minimal potential for unexpected repairs.

+2 more buyer-fit warnings in the full report

2020 Mazda CX-9 Reliability Analysis

Explore comprehensive reliability data including official safety recalls, consumer complaints, and common mechanical failures for the 2020 Mazda CX-9.

Specs

Vehicle Specs

Fuel Type
Regular
Seating Capacity
5
Transmission
Automatic
Drivetrain
AWD/All-Wheel Drive
Body Style
Suv
EPA Combined MPG
23

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Most Common Issues

1. Second-Row Seat Anchorage

Most reported

Usage data observed

2. Intermittent Electrical Issues

Usage data observed

See all common issues in the maintenance guide

First Service Interval

- Oil Change (5W-30 Synthetic) (Parts: 5W-30 Synthetic Oil, Oil Filter) - Tire Rotation - Inspect Brakes - Inspect Wiper Blades

Est. shop cost: $100 - $150

5,000 mi

Unlock the full maintenance guide for every scheduled service interval and cost forecast.

Full pre-purchase inspection checklist
Complete maintenance schedule (7 service intervals)
Repair forecasts with mileage and cost context
Full buyer-fit guidance and who should avoid it
Full specs and trim-level context
2 recall campaign details & remedy notes
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FAQ

FAQ

Is the 2020 Mazda CX-9 reliable?

The CarFocal Reliability Score for the 2020 Mazda CX-9 is 8.7/10. Reliability score is 8.7/10. NHTSA recalls: 2. Owner complaints: 0.

How practical is the 2020 Mazda CX-9 for daily use?

Practicality score is 4.2/10. The score is mainly limited by high fuel consumption. EPA combined economy is 23 MPG. Seating capacity is 5.

What is the overall score for the 2020 Mazda CX-9?

The CarFocal Overall Score for the 2020 Mazda CX-9 is 7.6/10. Overall score is 7.6/10 (Good). Confidence 85%. Maintenance 8.6/10. Practicality 4.2/10.

What does it cost to own and maintain a 2020 Mazda CX-9?

Based on Carfocal's data, First listed service: - Oil Change (5W-30 Synthetic) (Parts: 5W-30 Synthetic Oil, Oil Filter) - Tire Rotation - Inspect Brakes - Inspect Wiper Blades at 5,000 miles. Estimated first-year maintenance: $400 - $700. Repair prediction highlight: Second-Row Seat Anchorage (estimated cost Min: $0 (Recall)).

What is the MSRP range for the 2020 Mazda CX-9?

Base MSRP is $41,450.

What engine is in the 2020 Mazda CX-9?

Engine specs list 4 • 2.5.

What transmission does the 2020 Mazda CX-9 use?

According to CarFocal's specs for the 2020 Mazda CX-9, transmission is Automatic. The paired drivetrain is AWD/All-Wheel Drive.

What is the combined EPA MPG for the 2020 Mazda CX-9?

EPA combined estimate is 23 MPG.

What driver assistance and safety features are available on the 2020 Mazda CX-9?

14 standard driver assistance features. Key features include Anti-lock Braking System, Electronic Stability Control, Traction Control.

How many people fit in a 2020 Mazda CX-9?

According to CarFocal's specs for the 2020 Mazda CX-9, seating capacity is 5.

What body style is the 2020 Mazda CX-9?

According to CarFocal's specs for the 2020 Mazda CX-9, body style is suv.

What drivetrain does the 2020 Mazda CX-9 use?

According to CarFocal's specs for the 2020 Mazda CX-9, drivetrain is AWD/All-Wheel Drive. Transmission is Automatic.

What are the NHTSA safety ratings for the 2020 Mazda CX-9?

NHTSA ratings: Overall 5/5 • Frontal 4/5 • Side 5/5 • Rollover 4/5.

Are there open safety recalls on the 2020 Mazda CX-9?

This model year has 2 official safety campaigns listed.

Should buyers consider alternatives to the 2020 Mazda CX-9?

Alternatives listed in this guide: 2020 Toyota Highlander and 2020 Honda Pilot.