2015 Lexus NX Owner Complaints

JUST OVER 50,000 MILES. A/C BLOWING VERY HOT AIR, EVEN AFTER A/C TURNED OFF. NOT GETTING OUT SIDE AIR. INSIDE TEMPERATURE WOULD GO ABOVE 90 DEGREES F. NO ENGINE WARNINGS AND ANY OTHER SHORT OF INDICATION.

11/21/2018

ON 7/29/2018 - WHILE DRIVING THE VEHICLE IN ROUTINE STREET (NON-HIGHWAY) TRAFFIC I FELT A SLIGHT DRAG AND THEN THE YELLOW WARNING LIGHT APPEARED INDICATING 'AWD SYSTEM MALFUNCTION 2WD ENGAGED.' LESS THAN A WEEK EARLIER I HAD THIS PROBLEM ADDRESSED AT A LOCAL AUTO SHOP AND THEIR DIAGNOSTIC INDICATED THIS WAS A TURBO GATE PROBLEM AND THE GATE WAS NOT CLOSING ELECTRONICALLY. I WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER IF THE PROBLEM RETURNS. I HAVE CHECKED ONLINE AND SEE THIS APPEARS TO BE A PROBLEM FOR OTHER NX300T OWNERS AND CONSIDER THIS MALFUNCTION CAN BE CATASTROPHIC SHOULD THIS MALFUNCTION OCCUR WHILE DRIVING DURING BAD WEATHER CONDITIONS. IN ADDITION TO THIS PROBLEM I WAS HIGHWAY DRIVING APPROXIMATELY DECEMBER 2018 WHEN I EXPERIENCED THE VEHICLE SURGINDAS THOUGH HYDROPLANING BY THERE WAS NO BAD WEATHER AT THE TIME. I HAVE NOT HAD A REPEAT OF THIS OCCURRENCE.

7/30/2019

AIRBAG SENSOR RECALL DON'T HAVE PART IN STOCK AT DEALERSHIP RECALL NO 18V-085

7/26/2018

BAD HEAD ON COLLISION AND MY AIRBAGS DIDN'T DEPLOY, SEATBELT DIDN'T KEEP ME FROM POUNDING MY FACE INTO WHEEL MY CAR AND OTHER BOTH ARE A TOTAL LOSS CITY STREET DRIVING STRAIGHT . CURRENTLY IN INSURANCE COMPANY HANDS CAN GET PICTURES.

1/4/2020

VEHICLE STUTTERS WHEN ACCELERATING WHICH CAUSES SAFETY ISSUES. THIS HAPPENS WHEN TAKING OFF.

1/28/2021

I purchased this vehicle in 2015 - it has been dealer serviced and has never been in an accident. At just under 90,000 miles on the odometer, a major fluid leak started. It turns out that the rear main (crankshaft) seal had failed, causing a leak of transmission oil. No warning lamps or messages appeared. This failure resulted in an extraordinarily expensive repair, over $2,500.00 at the dealer, Lexus of Greenwood Village (Colorado). It was not covered on warranty. This is a major safety issue - had I not noticed the leak, which occurred without warning, the engine could have seized on a highway, leading to a crash. This failed seal should be designed to last far longer than 90,000 miles. Premature failure of this kind is highly likely secondary to a defect in design or materials. I have complained to Lexus, which is unwilling to take any responsibility for this. Please investigate as to whether a recall is warranted, and whether the manufacturer should be responsible for the repair of this obvious defect. Thanks.

10/3/2023

LEXUS HAS ISSUED A RECALL ON THIS VEHICLE AND DOES NOT KNOW HOW TO REPAIR, I COULD BE IN EXTREME DANGER. THEY NEED TO REPAIR IMMEDIATELY OR, GIVE ME ANOTHER VEHICLE.

3/16/2020

TL* THE CONTACT OWNS A 2015 LEXUS NX 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN UNKNOWN FAILURE RELATED TO THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT NOTIFIED TWO UNKNOWN DEALERS OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF

3/17/2020

The check engine light came on and the car message says "Check Engine, Reduced Engine Power, Traction Control off, Brake Override Malfunction". The car won't accelerate past 10mph.

3/22/2023

Brakes locked up while driving on the freeway, causing collision with another car and freeway guard rail. CHP report taken. AAA auto insurance does not seem interested in investigating manufacturing defect problems/issues. No dashboard warning/maintenance lights illuminated

8/4/2025

I purchased this vehicle in 2015 - it has been dealer serviced and has never been in an accident. At just under 90,000 miles on the odometer, a major fluid leak started. It turns out that the rear main (crankshaft) seal had failed, causing a leak of transmission oil. No warning lamps or messages appeared. This failure resulted in an extraordinarily expensive repair, over $2,500.00 at the dealer, Lexus of Greenwood Village (Colorado). It was not covered on warranty. This is a major safety issue - had I not noticed the leak, which occurred without warning, the engine could have seized on a highway, leading to a crash. This failed seal should be designed to last far longer than 90,000 miles. Premature failure of this kind is highly likely secondary to a defect in design or materials. I have complained to Lexus, which is unwilling to take any responsibility for this. Please investigate as to whether a recall is warranted, and whether the manufacturer should be responsible for the repair of this obvious defect. Thanks.

10/3/2023

Left work for work in the morning and as I turned off my street to get onto a main street, I drive a block and the Check Engine Light appears and message appears on my console State "AWD System Malfuction." See Dealership Service. Drove to the dealership to drop off my care, and after 3 days of inspecting my car, the service specialist messaged me with a service summary of a list of items that need to be repaired to have my car run safely again. The total service totaling over 10k, which included repair head cylinder, valve guides, gasket, valve exhaust, cylinder head gasket cover. After speaking to the Service Specialist, he told me the issue is what they refer to "engine wrap" where the cover to the engine distorts (due to heat and time) and messes with the engine itself. He informed me this is a known issue that can occur with the 2015 NX200t.

8/29/2024

ON 7/29/2018 - WHILE DRIVING THE VEHICLE IN ROUTINE STREET (NON-HIGHWAY) TRAFFIC I FELT A SLIGHT DRAG AND THEN THE YELLOW WARNING LIGHT APPEARED INDICATING 'AWD SYSTEM MALFUNCTION 2WD ENGAGED.' LESS THAN A WEEK EARLIER I HAD THIS PROBLEM ADDRESSED AT A LOCAL AUTO SHOP AND THEIR DIAGNOSTIC INDICATED THIS WAS A TURBO GATE PROBLEM AND THE GATE WAS NOT CLOSING ELECTRONICALLY. I WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER IF THE PROBLEM RETURNS. I HAVE CHECKED ONLINE AND SEE THIS APPEARS TO BE A PROBLEM FOR OTHER NX300T OWNERS AND CONSIDER THIS MALFUNCTION CAN BE CATASTROPHIC SHOULD THIS MALFUNCTION OCCUR WHILE DRIVING DURING BAD WEATHER CONDITIONS. IN ADDITION TO THIS PROBLEM I WAS HIGHWAY DRIVING APPROXIMATELY DECEMBER 2018 WHEN I EXPERIENCED THE VEHICLE SURGINDAS THOUGH HYDROPLANING BY THERE WAS NO BAD WEATHER AT THE TIME. I HAVE NOT HAD A REPEAT OF THIS OCCURRENCE.

7/30/2019

WAS ENTERING HIGHWAY AND REACHED SPEEDS OF ABOUT 70MPH WHEN ALL OF A SUDDEN THE SUNROOF EXPLODED AND SHATTERED. I IMMEDIATELY CONTACTED LEXUS AS I KNEW NOTHING COULD POSSIBLY HIT MY CAR AT THOSE SPEEDS AND NOT COME FLYING THROUGH THE ROOF AND DAMAGE THE FRAME AND OTHER MOVING PARTS. THE ONLY THING THAT SAVED ME WAS THAT I HAD THE INTERIOR SLIDE HATCH HALFWAY CLOSED SO GLASS DIDN'T ENTER THE VEHICLE. I IMMEDIATELY SHUT IT AND DROVE TO THE DEALERSHIP. THE AGENT WHO LOOKED AT MY CAR REPORTED THAT THIS TYPE OF INCIDENT HAS HAPPENED IN THE PAST AND IT LOOKED REMOTELY SIMILAR. WE CHECKED FOR A ROCK LIKE STRUCTURE BY SHINING A LIGHT IN THE ROOF AREA AND NOTHING WAS FOUND. I CONTACTED LEXUS EXECUTIVE OFFICE AND WHILE THEY WERE EXTREMELY HELPFUL, THE THEORY THAT SOMETHING HIT MY CAR WAS NOT SUPPORTED BY THE LAW OF PHYSICS OR MOTION. IF SOMETHING HIT THE TOP OF THE VEHICLE WHILE I WAS DRIVING DOWN THE HIGHWAY AT 70MPH THE SPEED OF IMPACT FROM THE OBJECT WOULD BE DOUBLED EVEN TRIPLED AND DEFINITELY INSIDE MY CAR OR ON TOP OF MY HEAD. THE TRAJECTORY PATH FROM THIS OBJECT HAD TO BE SPOT ON AND COME FROM EXTREME HEIGHTS AND DISTANCE TO LAND ON TOP OF THE CAR. THERE WOULD HAVE BEEN MUCH MORE VEHICULAR DAMAGE AND I COULD HAVE BEEN SERIOUSLY HURT IF THAT WERE THE CASE AS THE HOLE IS MORE ON THE PASSENGER SIDE. ALL IN ALL NO ONE WAS HURT AND THANKFULLY MY SUNROOF WILL BE REPLACED. I FEEL AS THIS HAS HAPPENED ON MORE THAN SEVERAL OCCASIONS AS TO WHY I WAS TAKEN CARE OF SO QUICKLY. I JUST LEARNED THAT THERE IS A CLASS ACTION LAWSUIT IN ANOTHER STATE ABOUT THE RX SUNROOF EXPLODING.

10/1/2019

BAD HEAD ON COLLISION AND MY AIRBAGS DIDN'T DEPLOY, SEATBELT DIDN'T KEEP ME FROM POUNDING MY FACE INTO WHEEL MY CAR AND OTHER BOTH ARE A TOTAL LOSS CITY STREET DRIVING STRAIGHT . CURRENTLY IN INSURANCE COMPANY HANDS CAN GET PICTURES.

1/4/2020

The contact owns a 2015 Lexus NX. The contact stated that while driving approximately 65 MPH the vehicle suddenly experienced a loss of automotive power and stalled. The contact indicated that the failure had occurred while driving on a very busy freeway. During the failure, the warning messages "engine power lost" and "traction control off" were displayed along with the check engine light illuminating. The contact was able to restart the vehicle and drive to the local dealer who diagnosed that the low-pressure fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed that the low-pressure fuel pump was previously replaced under the NHTSA Campaign Number: 20V012000(FUEL SYSTEM, GASOLINE). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 208,000.

2/6/2025

Hello, I own a 2015 Lexus NX200T. On 9/13/2025 I was pulling into a spot to park, going slow at maybe 4-5 mph, my vehicle suddenly violently accelerates on its own. I had to slam multiple times on the brakes to avoid killing two pedestrians right in front of my vehicle. I was in seconds of killing them and pinning them between the vehicle that was in front of me. I did everything in my power to keep hitting the breaks as hard as I could until it stopped within inches of the two pedestrians. This was extremely dangerous and could have killed a mother and daughter in that split second. This appears to be a case of unintended acceleration, which I understand is a serious safety issue. I've been told by both the dealership and Lexus that because no damage occurred, it's not their problem. But this is clearly a safety defect, not just a maintenance issue. I would like Lexus to take this very seriously. I was shaken and very scared. I have NEVER had this happen before. Lexus suggested that the floor mats may have got caught - NO absolutely not. I have the mats locked in place with clips. I did not hit the accelerator instead of the breaks as that is what is assumed. No external damage occurred, but the unintended acceleration was violent. This incident took control away from me. Even though no accident occurred this time, the potential for injury or death is very high. I contacted Lexus and the dealership, but both declined to inspect the vehicle, stating it was not their issue because no damage occurred. I believe this a very serious safety defect that should be investigated. I am requesting NHTSA to investigate this potential defect in the Lexus NX200T model. If other owners experience the same, this could indicate a widespread safety problem. I was very lucky I did not kill anyone; it would have changed the day's events forever for the lives of two innocent people and myself. I don't feel safe to drive the vehicle after this incident in fear that it could happen again.

9/15/2025

NHTSA has issued service bulletins regarding Lexus servo motor issues, primarily affecting the HVAC system, because these motors can have internal electrical malfunctions. This malfunction can cause symptoms like uneven or inconsistent air temperature from the vents, lack of airflow from selected vents, improper mode control, and the storage of Diagnostic Trouble Codes (DTCs) related to the damper control servos. This is an issue because it affects Safety and Convenience due to the following: While these issues primarily affect comfort and convenience by disrupting the climate control system, a malfunction of other servo motors (which control things like air flow direction or even steering in other situations) could create a safety risk. Experiencing this in my 2015 NX 200t today made me feel unsafe, as the vents were blowing out extremely hot air. And during hot Texas weather that is unsafe, and I have children that I have in the car with me at times. The Lexus dealership in Grapevine Texas is asking for $2,600+ to fix servo motor 1 and 2 after they ran diagnostics. It seems as if a vehicle that was in the same year and is experiencing the same exact issue as other vehicles in that year should also be covered as those that got it fixed under Lexus’ warranty. What makes the NX model different from the 6+ other models that Lexus a covered under the NHTSA safety bulletin/ recall?

9/27/2025