2017 Jaguar F-PACE Owner Complaints

THE VEHICLE, WHICH WAS LESS THAN 18 MOS OLD, WAS AT RANDOM TIMES HAVING DIFFICULTY STARTING (CHUGGING AND HESITATING). I TOOK IT INTO THE SHOP, AND AFTER ONE DAY THEY SAID THEY COULD NOT REPLICATE THE PROBLEM. THEN, ABOUT A WEEK LATER I WAS SITTING AT A RED LIGHT IN HEAVY TRAFFIC WHEN THE VEHICLE SUDDENLY AND UNEXPECTEDLY SHUT OFF. I DEPRESSED THE BRAKE AND PRESSED THE BUTTON TO START THE CAR, BUT NOTHING HAPPENED. THEN, I PRESSED IT AGAIN AND IT CHUGGED A LITTLE. I PRESSED IT AGAIN AND IT CHUGGED AND HESITATED A BIT BEFORE STARTING. THE LIGHT HAD ALREADY TURNED GREEN AND I WAS HOLDING UP TRAFFIC. I WAS ABLE TO DRIVE HOME AND CALLED THE JAGUAR LAND ROVER DALLAS DEALERSHIP TO ALERT THEM TO THE PROBLEM AND WAS TOLD THEY COULDN'T GET TO IT FOR AT LEAST TWO TO FIVE WEEKS BECAUSE THEY HAD SO MANY OTHER CARS IN FOR SERVICE! I DID SOME ONLINE RESEARCH AND SAW OTHERS HAVE HAD THIS SAME ISSUE. IT SEEMS TO BE A PROBLEM WITH THE ENERGY SAVING AUTO STOP/START FEATURE THAT MUST BE DISABLED EVERY TIME ONE STARTS THE VEHICLE TO RENDER IT SAFE TO DRIVE. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE INVESTIGATED AND ADDRESSED.

9/8/2018

TL* THE CONTACT OWNS A 2017 JAGUAR F-PACE. WHILE DRIVING 40 MPH, THE ENGINE SEIZED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. THE CONTACT OBSERVED SMOKE COMING FROM THE VEHICLE, PULLED OVER, AND HAD THE VEHICLE TOWED TO RUSNAK/PASADENA JAGUAR (337 W COLORADO BLVD, PASADENA, CA 91105, (626) 714-3162). THE DEALER DIAGNOSED THAT THE ENGINE NEEDED TO BE REPAIRED. THE PERFORMANCE RESTRICTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

5/2/2019

TL* THE CONTACT OWNS A 2017 JAGUAR F-PACE. THE CONTACT STATED THAT THE REAR REVERSE CAMERA AND SENSORS FAILED TO OPERATE INTERMITTENTLY WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE INSTRUMENT PANEL AND MONITOR BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SOFTWARE FAILED HOWEVER, THE FAILURE WAS UNABLE TO BE REMEDIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20.

10/18/2016

SINCE I PURCHASED THIS CAR IN JUNE 2017 THE ELECTRICAL SYSTEM AND BRAKE CONTINUE TO FAIL THE CAR HAS BEEN IN DEALER SERVICE SINCE SEPT 15. JAGUAR SEEMS TO THINK ITS NO BIG DEAL. THE CAR JUST COMPLETELY INSTALLS WITH NO WARNING PUTTING MY SELF AND OTHER PEOPLE 'S LIVES AT RISK. THIS IS A HUGE SAFETY FLAW.I HAVE VIDEOS BUT SYSTEM WILL NOT LET ME ATTACH.

10/5/2017

THE VEHICLE HAS AN ENGINE "AUTO STOP" FEATURE ENABLED BY DEFAULT. WHEN THE VEHICLE COMES TO A COMPLETE STOP, THE ENGINE SHOTS OFF AND WHEN THE FOOT IS REMOVED FROM THE BREAK, THE ENGINE STARTS. THERE IS AN APPROXIMATE 1 TO 1.5 SECOND DELAY IN THE ENGINE RESTARTING. UNLESS THE DRIVER INTENTIONALLY DISABLES THIS FEATURE EVERY TIME THEY GET INTO THE CAR, IT REMAINS ENABLED. THIS IS A SAFETY CONCERN. IN CITY TRAFFIC WHEN I WAS STOPPED AT AN INTERSECTION STOPPED IN THE INTERSECTION WAITING TO MAKE A LEFT TURN. THE ENGINE HAD SHUT OFF. I HAD TO RAPIDLY ACCELERATE TO AVOID A VEHICLE AND THE CAR HESITATED WHILE THE ENGINE RESTARTED. THIS HESITATION NEARLY CAUSED A SERIOUS ACCIDENT AS I WAS BARELY ABLE TO AVOID THE OTHER VEHICLE. IF A DRIVER FORGETS DO DISABLE THIS FEATURE, THEY ATE AT RISK OF A SERIOUS OR FATAL ACCIDENT.

6/30/2016

CARBON MONOXIDE SPONTANEOUS RELEASE IN GARAGED, STOPPED VEHICLE AT 11:45 PM. DISCOVERED 20 PPM IN GARAGE WHERE CAR PARKED. ENGINE OFF BUT "WHIRRING" SOUND FROM UNDER HOOD. REMOVED CAR FROM GARAGE AND CARBON MONOXIDE MONITOR DROPPED TO "0". NO FATA

1/2/2018

DEFECTIVE DIFFERENTIAL AND DEFECTIVE DIFFERENTIAL CAP/SEAL.

4/20/2017

IN MOTION ON THE INTERSTATE, SUFFERED CATASTROPHIC ENGINE FAILURE DUE TO TURBO FAILURE THAT STARVED THE ENGINE OF OIL. ALL MAINTENANCE UP TO DATE AND COMPLETED ON TIME AT JLR. 91K MILES ON THE ENGINE. HAD TO FULLY REPLACE THE ENGINE, TURBO (X2), CATALYTIC CONVERTER, WATER PUMP, AND NUMEROUS SENSORS. THE ENGINE DID NOT OVERHEAT NOR WERE THERE ANY WARNING CODES.

4/9/2021

PLEASE SEE 11015555, PRINT OUT SHOWS ONLY 1 ATTACHMENT, I HAD TRIED TO ATTACH 2 PHOTOS ALSO

8/15/2017

THE WINDSCREEN WASHER NOZZLES APPLY WASHER FLUID AT VERY BASE OF WINDSHIELD, 90%+ OF THE FLUID GOES UNUSED, ONLY THE FLUID SPLASHED FROM THE WIPER BLADES PASSING THROUGH THE STREAM GETS TO THE NECESSARY PART OF THE WINDSCREEN. THE UPLOADED PHOTO WAS WITH THE VEHICLE PARKED, IT IS EVEN WORSE AT HIGHWAY SPEEDS. THE PHOTO WAS TAKEN AFTER STEVINSON IMPORTS ADJUSTED THE NOZZLES

8/15/2017

F PACE INCIDENT WHILE TRAVELING EAST ON I-80, JUST PAST THE HIRSCHDALE EXIT, A SUDDEN ROCKING OF THE CAR OCCURRED ON ENTERING AN UPGRADE CURVE WHILE PASSING A TRUCK AT ABOUT 65 MPH. IT WAS THOUGHT TO BE A POSSIBLE BLOWN TIRE AND WE CHANGED LANES TRYING TO GET TO THE RIGHT-HAND (UPGRADE) TRUCK LANE. AS WE CONTINUED UPHILL IN THE TRUCK LANE, THE ROCKING OR SHAKING OF THE STEERING CONTINUED AND WE WERE AFRAID OF LOSING CONTROL OF THE CAR. WE THEN REDUCED SPEED TO ABOUT 50 AND PUT ON THE EMERGENCY FLASHERS. WE CONTINUED ON FOR ANOTHER MILE OR TWO AND DECIDED TO STOP JUST ABOVE THE FLORISTON EXIT IN THE TRUCKEE RIVER CANYON - POSSIBLY TO CALL FOR HELP. BUT THIS LOCATION WAS VERY DANGEROUS FOR ANY ASSISTANCE, SO WE RE-STARTED THE CAR AND CONTINUED HOME TRAVELING ABOUT 55 MPH. AT THESE LOWER SPEEDS, THERE WAS NO FURTHER ROCKING OF THE CAR OR STEERING PROBLEM. THERE WERE NO WARNING LIGHTS OR OTHER SIGNALS (AT ANY TIME) IN THE CONTROL PANEL TO INDICATE A SYSTEM MALFUNCTION. WE LATER EXPERIENCED COMPLETE POWER STEERING FAILURE, FORTUNATELY AT STARTUP. PROBABLE ELECTRO-MECHANICAL SYSTEM FAILURE

8/2/2017

WHEN PARKING THE POWER STEERING IS REDUCED. WHEN DRIVING THE POWER STEERING IS REDUCED. THIS CAUSES ME TO LOSE CONTROL OF MY VEHICLE. THE WHOLE WHEEL LOCKS UP.

10/10/2017

CARBON MONOXIDE SPONTANEOUS RELEASE IN GARAGED, STOPPED VEHICLE AT 11:45 PM. DISCOVERED 20 PPM IN GARAGE WHERE CAR PARKED. ENGINE OFF BUT "WHIRRING" SOUND FROM UNDER HOOD. REMOVED CAR FROM GARAGE AND CARBON MONOXIDE MONITOR DROPPED TO "0". NO FATA

1/2/2018

IT STARTED WITH A LOW COOLANT LEVEL SIGN ON MY DASHBAORD ! NEXT THING I NOTICED WAS A LEAK. AFTER, A LITTLE CLICKING NOISE TOOK IT TO THE DEALER TURNS OUT ITS THE COOLANT AND HAS TO BE REPLACED WITH THE HOSES 3,500 WORTH.

4/28/2021

THE REAR TAILPIPES PROTRUDE BEYOND THE REAR BUMPER COVER WHICH CAUSES BURNS WHEN LOADING/UNLOADING CARGO FROM THE REAR COMPARTMENT. THERE IS A TENDENCY TO LEAN AGAINST THE REAR COVER WHEN LOADING/UNLOADING CARGO THUS COMING INTO CONTACT WITH THE TAILPIPES. VEHICLE WAS STATIONARY, PARKED AND RECENTLY TUNED OFF.

9/21/2016

Gear selector sticks at start-up and doesn't raise up to engage the car out of park. Have turn off the vehicle and re-start for the gear selector to raise. Trunk hatch will sometimes raise only part-way. Interior light panels for trunk button do not illuminate.

2/1/2023

I BOUGHT NEW 2017 JAGUAR F-PACE. BEEN INVOLVED IN 2 ACCIDENTS. NEITHER TIME DID AIR BAGS INFLAT. AIR BAG LIGHT WENT OFF AND SEAT BELTS LOCKED UP SECOND TIME. ONLY 4 SEAT BELTS LOCKED UP. ONLY I THE DRIVER WAS IN THE CAR. PASSENGER SIDE WASN'T LOCKED UP JUST DRIVER AND ALL 3 REAR SEATS. I AM CONCERNED ABOUT THE SAFETY OF MYSELF AND PASSENGERS IF I HAVE ANY. 1ST ACCIDENT 10 DAYS AFTER OWNING THE CAR. SECOND WAS 9 MONTHS. I HAVE NEVER HAD ACCIDENT MY FAULT WITH ANOTHER VEHICLE TIL OWNING THIS CAR. NOW 2 IN 8 MONTHS! BOUGHT CAR ON JUNE 30TH. 2016

4/25/2017

AIRBAGS DID NOT DEPLOY UPON COLLISION WITH ANOTHER VEHICLE. THE 2017 F-PACE JAGUAR WAS INSPECTED BY BOTH A COLLISION SPECIALIST AND AN INSURANCE AGENT AND IT WAS DEEMED A TOTAL LOSS. THE POLICE CRASH REPORT INDICATES THAT THE AIRBAGS DID NOT DEPLOY. PRIOR TO THE ACCIDENT THERE WERE NO WARNINGS OR INDICATIONS THAT THE AIRBAGS WERE INOPERABLE. DRIVER WAS TAKEN TO THE HOSPITAL FROM THE ACCIDENT LOCATION BECAUSE OF SEVERE CHEST AND SHOULDER PAIN.

11/26/2024

I BOUGHT NEW 2017 JAGUAR F-PACE. BEEN INVOLVED IN 2 ACCIDENTS. NEITHER TIME DID AIR BAGS INFLAT. AIR BAG LIGHT WENT OFF AND SEAT BELTS LOCKED UP SECOND TIME. ONLY 4 SEAT BELTS LOCKED UP. ONLY I THE DRIVER WAS IN THE CAR. PASSENGER SIDE WASN'T LOCKED UP JUST DRIVER AND ALL 3 REAR SEATS. I AM CONCERNED ABOUT THE SAFETY OF MYSELF AND PASSENGERS IF I HAVE ANY. 1ST ACCIDENT 10 DAYS AFTER OWNING THE CAR. SECOND WAS 9 MONTHS. I HAVE NEVER HAD ACCIDENT MY FAULT WITH ANOTHER VEHICLE TIL OWNING THIS CAR. NOW 2 IN 8 MONTHS! BOUGHT CAR ON JUNE 30TH. 2016

4/25/2017

ELECTRICAL EXAMPLE: SYSTEM GETS STUCK ON BACKUP CAMERA AND RESTARTS OFTEN AND DOESN'T RESPOND TO CLICKING ON BUTTONS LIKE AC. SEATBELT EXAMPLE: PASSENGER SEATBELT OFTEN WON'T BUCKLE STEERING EXAMPLE: UPON TURNING STEERING WHEEL MAJOR SQUEALING SIGNS OTHER ISSUES: SQUEAKING FROM REAR WHEEL AREA, SUNROOF PARTS UNSECURED FLYING OUT WHILE DRIVING, START/STOP BUTTON NOT RESPONDING, FIT & FINISH INSIDE NOT FITTING TOGETHER NEAR DOOR JAMS, ENGINE LIGHT HAS FLASHED IN MIN OF 3-4 TIMES, COOLANT DIAGNOSTICS MISREADING, TIRE PRESSURE MISFIRING AND INDICATING EXTREMELY LOW PRESSURE WHEN THIS ISN'T THE CASE, SPORT MODE IN TRANSMISSION GETS STUCK, KNEE OFTEN HITS PADDLE SHIFTERS WHEN IN SPORT MODE WHILE DRIVING CAUSING DANGEROUS DRIVING....

11/6/2017

SINCE I PURCHASED THIS CAR IN JUNE 2017 THE ELECTRICAL SYSTEM AND BRAKE CONTINUE TO FAIL THE CAR HAS BEEN IN DEALER SERVICE SINCE SEPT 15. JAGUAR SEEMS TO THINK ITS NO BIG DEAL. THE CAR JUST COMPLETELY INSTALLS WITH NO WARNING PUTTING MY SELF AND OTHER PEOPLE 'S LIVES AT RISK. THIS IS A HUGE SAFETY FLAW.I HAVE VIDEOS BUT SYSTEM WILL NOT LET ME ATTACH.

10/5/2017

The contact owns a 2017 Jaguar F-Pace. The contact stated while depressing the brake pedal there was a squeaking sound coming from underneath the vehicle. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the rear brake pads failed and needed to be replaced. The rear brake pads were replaced; however, approximately a month later, the squeaking noise returned. The vehicle was returned to the dealer where the brake pads were cleaned but the failure reoccurred. The vehicle had not been repaired. The manufacturer had not been made aware of the failure. The approximate failure mileage was 52,344. The consumer stated the manufacture was made aware of the problem. The dealer was unable to assist with the vehicle because there were no recalls listed.

2/14/2023

SINCE I PURCHASED THIS CAR IN JUNE 2017 THE ELECTRICAL SYSTEM AND BRAKE CONTINUE TO FAIL THE CAR HAS BEEN IN DEALER SERVICE SINCE SEPT 15. JAGUAR SEEMS TO THINK ITS NO BIG DEAL. THE CAR JUST COMPLETELY INSTALLS WITH NO WARNING PUTTING MY SELF AND OTHER PEOPLE 'S LIVES AT RISK. THIS IS A HUGE SAFETY FLAW.I HAVE VIDEOS BUT SYSTEM WILL NOT LET ME ATTACH.

10/5/2017

CARBON MONOXIDE SPONTANEOUS RELEASE IN GARAGED, STOPPED VEHICLE AT 11:45 PM. DISCOVERED 20 PPM IN GARAGE WHERE CAR PARKED. ENGINE OFF BUT "WHIRRING" SOUND FROM UNDER HOOD. REMOVED CAR FROM GARAGE AND CARBON MONOXIDE MONITOR DROPPED TO "0". NO FATA

1/2/2018

Gear selector sticks at start-up and doesn't raise up to engage the car out of park. Have turn off the vehicle and re-start for the gear selector to raise. Trunk hatch will sometimes raise only part-way. Interior light panels for trunk button do not illuminate.

2/1/2023

While driving in the rain the headlights stopped working. An error popped up on the dashboard indicating a dipped beam fault. When I stopped there was condensation or water inside the headlight lenses on both sides and the lights would not turn back on in the on or auto position. The bright light indicator showed high and low beams but none of the lights would work except for the fog lights. We are having to replace both head light assemblies and bulbs but have not had the repairs completed yet.

4/25/2024

VEHICLE WENT IN FOR NOISE IN FRONT END. LESS THAN 2000 MILES LATER THE FRONT SUSPENSION DISCONNECTED FROM VEHICLE WHILE DRIVING. UNABLE TO STEER VEHICLE. JAGUAR SAYS DEALER MAY HAVE DONE SOMETHING WRONG. DEALER SAYS CAR IS DEFECTIVE. LUCKILY I WAS GOING AT LOW SPEED WHEN PASSENGER SIDE WHEEL ASSEMBLY BECAME DISCONNECTED FROM CHASSIS. DRIVERS SIDE WAS COMPLETELY LOSE AND READY TO BECOME DISENGAGED FROM CHASSIS. VEHICLE WAS IN MOTION ON CITY STREET TURNING. IF THIS WAS AT ANY SPED, THE VEHICLE WOULD HAVE LOST CONTROL.

2/18/2018

TL* THE CONTACT OWNS A 2017 JAGUAR F PACE S EQUIPPED WITH PIRELLI TIRES, TIRE LINE: P ZERO, TIRE SIZE: 265/40R/22. THE DOT NUMBER WAS UNAVAILABLE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A WOBBLE IN THE TIRES. THE VEHICLE WAS TAKEN TO JAGUAR PORTLAND LOCATED AT (10125 SW WASHINGTON SQUARE RD, PORTLAND, OR 97223) WHERE IT WAS CONFIRMED THAT THE TIRES HAD EXCESSIVE ROLL FORCE. THE CONTACT STATED THAT 3 OF 4 TIRES WERE DEFECTIVE. THE CONTACT WAS NOT INFORMED WHICH OF THE THREE TIRES WERE DEFECTIVE. THE TIRES WERE NOT REPLACED. THE CONTACT STATED THAT THESE WERE REPLACEMENT TIRES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 38,000 AND THE TIRE FAILURE MILEAGE WAS 12,000. THE VIN WAS NOT AVAILABLE.

3/3/2020

WHILE VEHICLE POWERED ON, REAR PASSENGER SIDE SEAT HEATER CAUGHT FIRE / ELECTRICAL FIRE WITH SIGNIFICANT, ONGOING SMOLDERING. BURNED SEATING AND PASSENGER. REQUIRED PASSENGERS TO IMMEDIATELY EVACUATE THE VEHICLE. SEAT HEATER FIRE IMPACTED CABIN CLIMATE CONTROL, DEFROST SENSORS, WINDSHIELD WIPER SENSORS AND MORE. FIRE CONTINUED WHILE PARKED AND RUNNING. TOXIC ELECTRICAL FIRE SCENT PERMEATES VEHICLE. PHOTOS AND VIDEO AVAILABLE.

1/13/2021

The contact owns a 2017 Jaguar F-Pace. The contact stated that the vehicle experienced some jerking, pulling, and skidding with the rear tires. The contact had the tires replaced four times. The contact stated that the vehicle was taken to the dealer and the contact was informed that the lane driver assist was pulling on the rear tires while attempting to keep the vehicle in the lane while the contact was attempting to switch lanes. The vehicle was not repaired. The contact made the manufacturer aware of the failure. The approximate failure mileage was 60,000.

8/5/2021

The contact owns a 2017 Jaguar F-Pace. The contact stated while his wife was pulling into the driveway slowly, approximately 5 MPH, the vehicle experienced unintended acceleration. The driver depressed firmly on the brake pedal with both feet to avoid the vehicle running into the house. There were no warning lights illuminated on the instrument panel. The vehicle had not been diagnosed or repaired. The contact had not notified the manufacturer of the failure. The approximate failure mileage was 46,000.

3/17/2022

The contact owns a 2017 Jaguar F-Pace. The contact stated that extra travel time was needed for the vehicle to come to a complete stop with an abnormal, screeching sound coming from the vehicle without warning. The contact took the vehicle to the dealer and had the braking system repaired; however, the failure persisted. In addition to the brake failure, the contact stated that the vehicle began to shut off while driving at various speeds as an unknown warning light appeared on the instrument panel. The vehicle was taken back to the dealer and remained at the dealer without being diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.

6/10/2022

I have done lots of research and have noticed that there is a lot of issues that the F-Pace has been experiencing with the turbocharger. At some point Jaguar needs to take responsibility and call for a recall. Its a shame that a vehicle that represents prestige has been found to not be a reliable vehicle and to top it all off the parts are over priced. $2500 cost is a lot of money to spend for a vehicle that hasn't reached a 100,000 miles.

11/30/2022

The contact owns a 2017 Jaguar F-Pace. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the low engine coolant level warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The dealer was contacted and notified of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 93,000.

7/11/2024