2013 Hyundai Tucson Owner Complaints

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE LOST ALL POWER AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ALSO, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE REGAINED POWER. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.

2/5/2015

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED MULTIPLE TIMES. IN ADDITION, THE PUSH TO START FAILED INTERMITTENTLY TO START OR SHUT OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN UNKNOWN CODE REGISTERED AND CORRECTED ITSELF HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

5/5/2015

I WAS DRIVING TO WORK AT 5AM, 10/12/2017. I WAS A COUPLE OF MILES FROM MY HOME, ON ROUTE 66, WHEN MY PANORAMIC SUNROOF EXPLODED. THE SOUND WAS SO LOUD, IT WAS LIKE A SHOTGUN GOING OFF NEXT TO MY EAR. THE TEMPERATURE AT THE TIME WAS 55 DEGREES, AND I WAS ONLY GOING 35 MPH. I PULLED OVER IMMEDIATELY TO SEE WHAT HAD HAPPENED. SINCE THE SHADE WAS DRAWN ON THE SUNROOF, I HAD NO IDEA AT FIRST THAT THAT WAS THE PROBLEM. ONCE I SAW THE GLASS ALL OVER THE ROOF, I LOOKED AT THE SUNROOF, AND SAW THE HUGE HOLE

10/25/2017

I WAS DRIVING TO WORK ON THE MORNING OF APRIL 17, 2017, I HAD JUST TURNED ONTO A 2-LANE ROAD WHEN THERE WAS A LOUD NOISE THAT SOUNDED LIKE A GUN BEING FIRED INSIDE THE VEHICLE. I IMMEDIATELY PULLED OVER TO FIND THAT MY PANORAMIC SUNROOF HAD EXPLODED. I HAD JUST MADE A TURN, SO I WAS NOT GOING FAST, MAYBE 30-35 MPH, IT WAS A COOL SPRING MORNING, NOT OVERLY HOT OR COLD, THERE WAS NO PRECIPITATION, NO EXTREME TEMPERATURES. I CALLED THE HYUNDAI DEALER WE BOUGHT THE VEHICLE FROM, AND THEY SAID IT WAS NOT A DEFAULT IN THE VEHICLE, IT WAS NOT THEIR FAULT, AND THEY WOULD NOT REPLACE IT.

1/26/2018

CAR HAS BEEN IN SHOP ABOUT 8 TIME FOR PULLING TO RIGHT 1ST THEY SAID IT WAS BAD TIRES SWITCHED OUT BUT STILL CONTINUED TO PULL WENT IT SHOP AGAIN SAID IT WAS THE TIRES SO SWITCHED OUT AGAIN TOOK ANOTHER DEALER SAID THAT IT WAS THE CROWNING IN ROAD I DROVE OTHER TUCSON'S AND THEY DID NOT PULL THEN THEY SAID IT WAS BECAUSE OF ALL THE MILEAGE THAT WAS ON MY CAR NEXT THEY SAID IT WAS PULLING BC OF ELECTRONIC STEERING ID REALLY LIKE TO KNOW WHAT IS WRONG WITH THE CAR. I HAVE A REGIONAL PERSON COMING DOWN ON THE 28TH OF AUG TO LOOK INTO CAR PULLING TO RIGHT. ALSO HAVE TOOK MY CAR TO FIRESTONES AND THEY SAY THAT THERE IS SOMETHING DEFINITELY WRONG WITH THE TOW AND ALIGNMENT YET THE DEALER INSISTS THAT IS NOT THE PROBLEM. *TR

8/14/2013

WHEN ENTERING AN ATTENDED AUTOMATIC CAR WASH, I PLACED THE CAR IN NEUTRAL, FOOT OFF THE BRAKE, AS INSTRUCTED BY ATTENDANT. THE CAR CONTINUED TO MOVE FORWARD, SLOWLY AND TAPPED THE CAR IN FRONT. THEY STOPPED THE CAR WASH AND SAID THE CAR HAD BEEN IN GEAR. HOWEVER, IT WAS IN NEUTRAL. WHEN THEY RESTARTED THE CAR WASH, MY CAR CONTINUED TO CREEP FORWARD, WITH MY HAVING TO TAP THE BRAKE REPEATEDLY TO MAINTAIN A SAFE DISTANCE FROM VEHICLE IN FRONT. LATER THAT DAY I CHECKED THIS ON A LEVEL SURFACE IN A PARKING LOT. WHEN THE CAR WAS PLACED IN NEUTRAL WITH THE ENGINE RUNNING, AND FOOT OFF THE BRAKE, IT WOULD CREEP FORWARD AT A SLOW WALK SPEED. WHEN IT WAS IN NEUTRAL WITH THE ENGINE TURNED OFF,AND FOOT OFF BRAKE, THE CAR WOULD NOT MOVE. IT APPEARS THAT THE TRANSMISSION IS ENGAGING TO SOME DEGREE EVEN WHEN IN NEUTRAL. THIS CONSTITUTES A HAZARD SINCE THE CAR MAY MOVE IN SITUATION LIKE A CAR WASH OR OTHER CIRCUMSTANCE WHERE IT IS PLACED IN NEUTRAL WITH BRAKE OFF AND ENGINE RUNNING. ON THE DAY AFTER THIS INCIDENT, I RECORDED A VIDEO DOCUMENTING THIS ISSUE. *TR

12/22/2013

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE LOST ALL POWER AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ALSO, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE REGAINED POWER. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.

2/5/2015

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED MULTIPLE TIMES. IN ADDITION, THE PUSH TO START FAILED INTERMITTENTLY TO START OR SHUT OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN UNKNOWN CODE REGISTERED AND CORRECTED ITSELF HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

5/5/2015

THE RED AIRBAG LIGHT ON DASH TURNS ON AND OFF RANDOMLY WHILE DRIVING. THIS IS THE RED AIRBAG LIGHT...NOT THE PASSENGER AIRBAG LIGHT. WE HAVE HAD IT "FIXED" 3 TIMES AT THE DEALER, AND IT CONTINUES TO HAPPEN. WE HAVE HAD THE DRIVERS SEAT AIRBAG SENSOR REPLACED, PASSENGER SEAT CUSHION ASSY-FR SEAT REPLACED, AND CODES RESET. SPECIFICALLY GDS CODE B1490 AND PODS RESET. THE CODES WERE RESET MARCH 14, 2014 AND ON MARCH 22, 2014 THE RED AIRBAG LIGHT BEGAN TURNING ON AND OFF AGAIN. WE KNOW HYUNDAI HAS HAD AIRBAG PROBLEMS IN THE PAST. THAT IS WHY WE ARE REPORTING THIS COMPLAINT. HOPEFULLY THIS IS JUST A SINGLE INCIDENT, NOT A GIANT AIRBAG PROBLEM AGAIN! *TR

3/26/2014

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE AND AS A RESULT, THE CONTACT CRASHED INTO A POLE. THE CONTACT MENTIONED THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED MEDICAL ATTENTION FOR MINOR INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS NOT AVAILABLE. REMAILED 07/29/14*LJ UPDATED 8/15/14*CN UPDATED 08/21/2014 *JS

6/13/2014

CAR HAS BEEN IN SHOP ABOUT 8 TIME FOR PULLING TO RIGHT 1ST THEY SAID IT WAS BAD TIRES SWITCHED OUT BUT STILL CONTINUED TO PULL WENT IT SHOP AGAIN SAID IT WAS THE TIRES SO SWITCHED OUT AGAIN TOOK ANOTHER DEALER SAID THAT IT WAS THE CROWNING IN ROAD I DROVE OTHER TUCSON'S AND THEY DID NOT PULL THEN THEY SAID IT WAS BECAUSE OF ALL THE MILEAGE THAT WAS ON MY CAR NEXT THEY SAID IT WAS PULLING BC OF ELECTRONIC STEERING ID REALLY LIKE TO KNOW WHAT IS WRONG WITH THE CAR. I HAVE A REGIONAL PERSON COMING DOWN ON THE 28TH OF AUG TO LOOK INTO CAR PULLING TO RIGHT. ALSO HAVE TOOK MY CAR TO FIRESTONES AND THEY SAY THAT THERE IS SOMETHING DEFINITELY WRONG WITH THE TOW AND ALIGNMENT YET THE DEALER INSISTS THAT IS NOT THE PROBLEM. *TR

8/14/2013

THE BLUETOOTH ANSWER BUTTON ON THE STEERING WHEEL DOES NOT WORK NOR DOES THE VOLUME DOWN. THEREFORE, I AM HAVING TO TAKE MY EYES OFF OF THE ROAD TO ANSWER A PHONE AND TURN VOLUME DOWN. THIS MAKES THE HANDS FREE FEATURE NON EXISTENT. THIS HAPPENS WHILE DRIVING.

4/22/2017

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

11/7/2023

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

11/13/2023

CAR HAS BEEN IN SHOP ABOUT 8 TIME FOR PULLING TO RIGHT 1ST THEY SAID IT WAS BAD TIRES SWITCHED OUT BUT STILL CONTINUED TO PULL WENT IT SHOP AGAIN SAID IT WAS THE TIRES SO SWITCHED OUT AGAIN TOOK ANOTHER DEALER SAID THAT IT WAS THE CROWNING IN ROAD I DROVE OTHER TUCSON'S AND THEY DID NOT PULL THEN THEY SAID IT WAS BECAUSE OF ALL THE MILEAGE THAT WAS ON MY CAR NEXT THEY SAID IT WAS PULLING BC OF ELECTRONIC STEERING ID REALLY LIKE TO KNOW WHAT IS WRONG WITH THE CAR. I HAVE A REGIONAL PERSON COMING DOWN ON THE 28TH OF AUG TO LOOK INTO CAR PULLING TO RIGHT. ALSO HAVE TOOK MY CAR TO FIRESTONES AND THEY SAY THAT THERE IS SOMETHING DEFINITELY WRONG WITH THE TOW AND ALIGNMENT YET THE DEALER INSISTS THAT IS NOT THE PROBLEM. *TR

8/14/2013

I WAS DRIVING HOME WHEN THE CAR FELT FUNNY AND STARTED TO SHAKE A LITTLE. I PULLED OFF THE ROAD INTO A PARKING LOT. I GOT OUT AND SAW THAT THE SIDE OF MY TIRE WAS BLOWN OUT. MY HUSBAND CAME AND CHANGED THE TIRE. TO OUR SURPRISE IT WAS NOT ONLY BLOWN OUT ON THE OUTSIDE BUT ON THE INSIDE ALSO. IT APPEARED TO US THAT THIS TIRE WAS DEFECTIVE. WE HAD ONLY HAD THE CARE A LITTLE OVER A YEAR. WE TOOK IT BACK TO THE DEALER WHICH INFORMED US THAT SINCE WE DIDN'T BUY THEY'RE WARRANTY PLAN FOR THE TIRES THEY COULDN'T HELP US. IF THE PEOPLE THAT SOLD US THE TIRE CAN'T HELP THEN WHO DO WE GO TO. FEELING UNSAFE DRIVING WITH THE OTHER TIRES THAT MAY BE JUST AS BAD WE DECIDED TO REPLACE THEM ALL. WE WENT TO OUR LOCAL TIRE PLACE AND BOUGHT 4 NEW TIRES. *TR

6/27/2014

I WAS ORDERING AN OIL CHANGE ONLINE APPT. AND THERE WAS A NOTE SATING A RECALL ON AIRBAGS FOR MY VEHICLE. I VE BEEN SERVICING MY VEHICLES AT DEALERSHIPS IN 3 STATES AND NEVER ONCE TOLD OR SENT AN EMAIL OR LETTER. I LIVE IN GA AS OF MARCH 2017.

8/17/2017

WHILE ON A CITY STREET IN SLOW MOTION COMING TO A FULL-STOP INTERSECTION, ATTEMPTS TO SAFELY SLOW AND STOP THE VEHICLE BY DEPRESSING BRAKE PEDAL FAILED WITH NO FEEDBACK FROM THE VEHICLE. THE VEHICLE DID NOT DECELERATE RESULTING IN AN ACCIDENT. IT WOULD SEEM THAT THE BRAKE MASTER BOOSTER HAD WORN AND WAS NO LONGER FUNCTIONING. COLLISION CENTER RESPONSIBLE FOR REPAIRS HAS STATED THE FOLLOWING: "OUR FINDINGS ARE THAT THE BRAKE MASTER BOOSTER NEEDS TO BE REPLACED. YOUR VEHICLE CAME TO OUR SHOP FOR COLLISION REPAIRS FROM AN ACCIDENT <DATE REDACTED> AND DURING OUR REVIEWS TO THE COLLISION DAMAGES WE FOUND THE POOR BRAKING CONDITION. THIS IS NOT PART OF THE ACCIDENT AND IS A MAINTENANCE WEAR ITEM. AS AN UNDERSTANDING TO THIS FAILURE THERE IS LITTLE OR NO WARNING WHEN THE BRAKES FAIL AND CAN HAPPEN AT ANY TIME. I FEEL THAT THE BRAKING CONDITION MAY OF HAD SOME SIGNIFICANT RELATION TO THE CAUSE OF ACCIDENT." VERBALLY THE SAME COLLISION CENTER REPRESENTATIVE SAID, THAT IT WOULD TAKE A VERY STRONG PERSON TO STOP THE VEHICLE WHEN PARTICULAR PART MALFUNCTIONS. AND THAT EVEN ON THE COLLISION CENTER LOT PRIOR TO REPAIRS USING BRAKES WAS CHALLENGING. THE VEHICLE HAS BEEN MAINTAINED IN HYUNDAI DEALERSHIP AND BRAKE PADS WERE REPLACED ACCORDING TO DEALERSHIP RECOMMENDATIONS PRIOR TO THE INCIDENT.

4/10/2019

I DROPPED MY SON OFF AT SCHOOL AND WHEN I CAME BACK TO THE CAR TO PUT MY OTHER SON BACK IN THE THE REAR DRIVER SIDE DOOR WILL NOT OPEN AT ALL I HAVE TRIED UNLOCKING AND TRIED TO OPEN FROM INSIDE AND OUT IT JUST STOPPED OPENING ALL OF A SUDDEN

10/7/2019

PASSENGER REAR DOOR WILL NOT UNLOCK FROM INSIDE OR OUTSIDE THEREFORE THE DOOR WILL NOT OPEN MAKING IT A SAFETY HAZARD. NO ACCIDENT JUST QUIT WORKING ONE DAY. AFTER READING THE HYUNDAI FORUM I SEE THIS HAS HAPPENED TO QUITE A FEW PEOPLE AND FEEL THIS SHOULD BE TREATED AS A RECALL

1/15/2020

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON EQUIPPED WITH KUMHO SOLUS TIRES, SIZE: 225/60/R17. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE REAR PASSENGER'S SIDE TIRE EXPLODED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND THE DEFECTIVE TIRE WAS REPLACED WITH A SPARE. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER, WHO REPLACED THE SPARE TIRE WITH A NEW TIRE. THE CONTACT WAS ALSO INFORMED THAT DUE TO THE FAILURE THE INNER FENDER LINER, UNDER BUMPER PLATE, SHOCK BOOT, AND THE MUD GUARD WOULD ALL NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 2,100.

9/17/2013

I WAS DRIVING HOME WHEN THE CAR FELT FUNNY AND STARTED TO SHAKE A LITTLE. I PULLED OFF THE ROAD INTO A PARKING LOT. I GOT OUT AND SAW THAT THE SIDE OF MY TIRE WAS BLOWN OUT. MY HUSBAND CAME AND CHANGED THE TIRE. TO OUR SURPRISE IT WAS NOT ONLY BLOWN OUT ON THE OUTSIDE BUT ON THE INSIDE ALSO. IT APPEARED TO US THAT THIS TIRE WAS DEFECTIVE. WE HAD ONLY HAD THE CARE A LITTLE OVER A YEAR. WE TOOK IT BACK TO THE DEALER WHICH INFORMED US THAT SINCE WE DIDN'T BUY THEY'RE WARRANTY PLAN FOR THE TIRES THEY COULDN'T HELP US. IF THE PEOPLE THAT SOLD US THE TIRE CAN'T HELP THEN WHO DO WE GO TO. FEELING UNSAFE DRIVING WITH THE OTHER TIRES THAT MAY BE JUST AS BAD WE DECIDED TO REPLACE THEM ALL. WE WENT TO OUR LOCAL TIRE PLACE AND BOUGHT 4 NEW TIRES. *TR

6/27/2014

WINDSHIELD WIPERS STOPPED BRIEFLY ON WINDSHIELD DURING RAIN WHILE DRIVING. FOLLOWING DAY WHILE PARKED PREPARING TO DEPART WIPERS WERE TURNED ON, WIPERS MOVED UP ABOUT SIX INCHES AND STOPPED ON THE WINDSHIELD. NO RESPONSE AT WIPERS FROM CONTROLS DURING HI-LO, INTERMITTENT OR WASH SETTINGS. UNABLE TO USE VEHICLE. THE FOLLOWING DAY THE DEALER SERVICE DEPARTMENT FOUND LOOSE WIPER MOTOR WIRING CONNECTOR AND PINS. *TR

10/1/2012

THE CAR IS ONLY 5 YEARS OLD THIS IS THE FIRST TIME I'M TAKING IT FOR INSPECTION AND IT IS READING FUEL SYSTEM NOT READY. WHEN I BOTH THE CAR THEY SAY I HAVE A TEN YEAR WARRANTY OR 100.000 WHICHEVER IS FIRST. MY CAR IS NEITHER BUT THEY ARE TELLING ME THAT IT IS NOT COVERED FOR THEM TO CHECK IT IS $230 PLUS TAX. AND MY WIPER BLADES

4/18/2018

MY HYUNDAI TUCSON 2013, HAS DUAL SUNROOFS. THE REAR ONE EXPLODED WHILE I WAS DRIVING ON THE HIGHWAY. IT COULD HAVE CAUSED ME TO CRASH AND SERIOUSLY INJURE MYSELF. *TR

5/30/2013

HYUNDAI PANORAMIC SUNROOF EXPLODED FATHER'S DAY 2015, WE WERE TRAVELING WESTBOUND ON HWY 70 FROM LITTLE ROCK TO HOT SPRINGS AR AROUND 10:45 AM. IT WAS NOT EXCESSIVELY HOT, AND IT WAS A BIT OVERCAST. THERE WAS NO NOISE ALERTING US TO THE IMPENDING EXPLOSION. AND THAT EXPLOSION SOUNDED JUST LIKE A GUNSHOT AT VERY CLOSE RANGE. THANKFULLY, WE HAD THE SHADE CLOSED WHEN THE FORWARD PORTION OF THE SUNROOF LITERALLY BLEW UP, SENDING A THOUSAND GLASS SHARDS THRU THE AIR, ONTO THE SHADE, AND BOUNDING OFF THE TOP AND REAR OF THE CAR...WE WERE ABLE TO PULL OVER AND REMOVE MUCH OF THE GLASS SHARDS, BUT THE GLASS STILL CLINGING TO THE FRAME OF THE SUNROOF WAS CURVED UPWARD, LIKE TO HAD LITERALLY BLOWN "UP"....I WENT ONLINE AND SAW MANY PICTURES AND STORIES OF THIS SAME THING HAPPENING TO OTHERS, THROUGHOUT THE COUNTRY. THE SAFETY RAMIFICATIONS SEEM MORE THAN ENOUGH TO WARRANT SOME SORT OF INVESTIGATION AND ACTION BY THE HYUNDAI COMPANY.....UPDATED 08/24/15*BF

6/22/2015

THE CAR IS ONLY 5 YEARS OLD THIS IS THE FIRST TIME I'M TAKING IT FOR INSPECTION AND IT IS READING FUEL SYSTEM NOT READY. WHEN I BOTH THE CAR THEY SAY I HAVE A TEN YEAR WARRANTY OR 100.000 WHICHEVER IS FIRST. MY CAR IS NEITHER BUT THEY ARE TELLING ME THAT IT IS NOT COVERED FOR THEM TO CHECK IT IS $230 PLUS TAX. AND MY WIPER BLADES

4/18/2018

WENT TO GET MY 4TH OIL CHANGE SINCE HAVING THE CAR AND NOTICE AFTER MY CAR WAS LEAKING OIL.STARTS JERKING AT SOME POINTS

6/18/2019

I WAS ORDERING AN OIL CHANGE ONLINE APPT. AND THERE WAS A NOTE SATING A RECALL ON AIRBAGS FOR MY VEHICLE. I VE BEEN SERVICING MY VEHICLES AT DEALERSHIPS IN 3 STATES AND NEVER ONCE TOLD OR SENT AN EMAIL OR LETTER. I LIVE IN GA AS OF MARCH 2017.

8/17/2017

I WAS DRIVING AT HIGH SPEED OF 55 MPH AND EXPERIENCED A HIGH-SPEED STALL ON MY 2013 HYUNDAI TUSCON. I HEARD A KNOCKING SOUND AND THEN ALL MY LIGHTS CAME ON (OIL,ENGINE,ETC.). I WAS SO SCARED AND MADE IT TO THE SHOULDER SAFELY. THANK GOD. I TRIED TO START THE CAR BUT IT WOULDN'T START. I ALSO, SAW SMOKE SO I DIDN'T KNOW WHAT WAS HAPPENING. SO I WAS STRANDED ON THE HIGHWAY AND CALLED A TOW TRUCK AND THEY TOWED ME TO THE MECHANICS SHOP IN MY TOWN. THE MECHANIC STATED TO ME THAT THERE IS OIL LEAKING UNDERNEATH AND THAT MY ENGINE IS SHOT! I HAVE ALWAYS TAKEN VERY CARE OF MY VEHICLE, I STILL HAVE TWO YEARS OF CAR PAYMENTS ON IT! HE SAID IT LOOKS LIKE A ROD BROKE AND THERE IS A HOLE IN MY ENGINE! ALSO, SOME KIND OF METAL DEBRIS IN MY OIL. SO GLAD I AM SAFE AND MY 9 YEAR OLD DAUGHTER IS SAFE. I AM SO UPSET. VERY SCARY SITUATION. STAY SAFE WITH THESE VEHICLES EVERYONE. NOT GOOD...

4/9/2021

The contact owns a 2013 Hyundai Tucson. The contact stated that the catalytic converter was stolen, and the vehicle was towed to an independent mechanic for repair. The vehicle remained in its possession for a month before being returned to the contact. While the contact was driving home from the mechanic shop at an unknown speed, the engine shut off without warning. The contact initially towed the vehicle back to the independent mechanic who then informed her of NHTSA Campaign Number: 19V063000 (Engine and Engine Cooling). The contact then had the vehicle towed to a dealer where a diagnostic test was performed, and it was determined that the vehicle experienced engine failure. The results were sent to the manufacturer who informed the dealer that the failure was not a result of the recall and that they would only cover half the cost of a new engine. The contact called the manufacturer directly and was given the same information. A case was filed. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 150,000.

1/5/2022

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 19V063000 (Engine and Engine Cooling). The vehicle was taken to the local dealer for a software update. The vehicle was repaired. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken back to the same local dealer where it was diagnosed that the oil pressure sensor switch, PCM module, and electrical fan needed to be replaced. The vehicle was not repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was approximately 79,000.

6/8/2022

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE TIRE TRACTION WARNING LIGHT ILLUMINATED. THE VEHICLE VIBRATED AND THE REAR PASSENGER TIRE BLEW OUT. THE VEHICLE SPUN OUT OF CONTROL CAUSING THE VEHICLE TO CRASH INTO A CONCRETE DIVIDER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 15,000.

7/9/2014

I NOTICED MY TIRES HAD BEEN EXTREMELY WORN, VIRTUALLY NO TREAD LEFT FOR ONLY HAVING THE CAR FOR 6 MONTHS. I BEGAN NOTICING THAT DRIVING WAS MUCH MORE DIFFICULT THAN EXPECTED IN RAIN AND SNOW, UNTIL I REALIZED MY TIRES WEREN'T IN LINE LIKE THEY WERE SUPPOSED TO. ONCE I BROUGHT IT TO THE DEALERSHIP THEY HAD REALIZED THAT MY CAMBER BOLTS WEREN'T PROPERLY TIGHTEN WHICH CAUSED MY TIRES TO BECOME OUT OF LINE AND BEGIN TO TILT CAUSING THE INSIDES TO BECOME VERY WORN DOWN. I WANT TO BRING THIS TO SOMEONES ATTENTION IN HOPES THEY CAN FIGURE OUT WHAT MANUFACTURER MY VEHICLE CAME FROM TO HELP PREVENT THE SAME ISSUES FOR OTHER VEHICLE OWNERS. *TR

11/17/2014

TL*THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT AFTER CRASHING INTO ANOTHER VEHICLE, THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RETRACT. A POLICE REPORT WAS FILED. THE PASSENGER SUFFERED A FACIAL LACERATION AND A BLACK EYE. THE VEHICLE WAS TAKEN TO A YARD WHERE NO INSPECTION HAD BEEN PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. UPDATED 4/20/15*CN

3/11/2015

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE DRIVING 40 MPH, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER (AUTONATION HYUNDAI MALL OF GEORGIA, 3445 BUFORD GA 30519) WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD A FUSE FAILURE. THE VEHICLE WAS REPAIRED. A FEW MONTHS LATER, WHILE STARTING THE VEHICLE, THE CONTACT SHIFTED INTO DRIVE AND DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT COULD NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPOXIMATLY 8,000. *TT UPDATED 8/9/18*JB

11/30/2017

MY POWER CONTROLS FOR WINDOWS NO LONGER WORK. I'M ONLY ABLE TO CONTROL WINDOWS USING DRIVER CONTROLS. IN ADDITION, THE POWER CONTROL ON MY DRIVER SEAT NO LONGER WORK. MY SEAT IS STUCK IN AN UNCOMFORTABLE POSITION. VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

8/12/2019

MY POWER CONTROLS FOR WINDOWS NO LONGER WORK. I'M ONLY ABLE TO CONTROL WINDOWS USING DRIVER CONTROLS. IN ADDITION, THE POWER CONTROL ON MY DRIVER SEAT NO LONGER WORK. MY SEAT IS STUCK IN AN UNCOMFORTABLE POSITION. VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

8/12/2019

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, SHE BEGAN TO HEAR A TICKING SOUND EMITTING FROM THE ENGINE WITHOUT WARNING. THE CONTACT EXITED THE VEHICLE AND CHECKED HER FLUIDS, ALL FLUID LEVELS WERE NORMAL. AS THE CONTACT CONTINUED TO DRIVE, THE VEHICLE STALLED AND SHUT OFF AS THE OIL AND THE BATTERY WARNING LIGHTS ILLUMINATED. AS THE CONTACT RESTARTED THE VEHICLE, WHITE SMOKE BEGAN TO EMIT FROM THE ENGINE. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED INITIALLY TO HOME.; THE NEXT DAY, SHE HAD THE VEHICLE TOWED TO JOHNSON HYUNDAI OF CARY (5000 OLD RALEIGH RD, CARY, NC 27511). SHE WAS INFORMED THAT HER ENGINE THREW A RODE CAUSING THE ENGINE TO MALFUNCTION, THE CONTACT WAS THEN INFORMED THAT SHE WOULD NEED AN ENGINE REPLACEMENT. THE MANUFACTURER HAD YET TO NOTIFIED OF THE FAILURE. THE VEHICLE HAD BEEN PLACED UNDER NHTSA RECALL NUMBER:19V063(ENGINE AND ENGINE COOLING); HOWEVER, THE DEALER HAD REFUSED TO SERVICE HER VEHICLE FOR THE RECALL. THE FAILURE MILEAGE WAS 185,000.

7/20/2020

The contact owns a 2013 Hyundai Tucson. The contact stated that the rear driver’s side door would not open from either the inside or the outside of the vehicle without warning. The contact also stated that the trunk latch had once failed to open as needed without warning. The contact had taken the vehicle to a dealer to service a recall and was given an estimate to repair the door. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 69,000.

10/27/2021

When I back up, you cannot see what is behind you. April 2022 I was leaving my rehab building and got into my car in the parking lot and there was no one behind me. I got into the car and made several phone calls before I backed up. I always honk my horn and back up slowly because there is no clear visual of what is behind me. As I backed up my car was unable to move. I got out of the car and someone had come from the wrong way of the parking lot and parked their car behind my car and left it. About 5 minutes or more later the driver appeared and I asked why did she park her car behind my car with multiple parking spaces in the parking lot. I immediately called the police and took pictures all around the spaces and proof of multiple parking spaces and proof the car came in the wrong way in the parking lot and stopped right behind my car , got out of their car and left it parked behind my car. Again my pictures are very clear that this person was in the wrong. I have asked for no fault with my insurance company and they have denied me. I believe because when I first got the insurance they were forcing me to take a product that I had not agreed to and I reported them to the head of their company. The pictures clearly show I was not at fault yet my insurance has denied my appeal of taking “ no fault” off of my insurance record. I would like to challenge this problem because I am truly not treated fairly because of reporting the insurance company of wrongdoing.

12/20/2022