2017 GMC Yukon XL Owner Complaints

THE WHOLE BACK TAIL LIGHT HAD TO BE REPLACED AFTER FAILING. POOR DESIGN AND A COMMON PROBLEM ON THE 2015-2017 GMC YUKONS. THERE IS A COMMON AREA THAT BREAKS. NOT ONLY A BIG EXPENSE BUT ALSO A LARGE WASTE OF MATERIAL CONSIDERING THE WHOLE UNIT HAS TO BE REPLACED. COST IS OVER $800.00 AND THE DEALER BUYS BACK THE OLD LIGHT FOR $50 SEEMS A BIT SUSPICIOUS BY GMC. THESE LAMPS ARE A SEALED UNIT AND WERE NEVER DESIGNED TO BE REPAIRED. AS DESIGNED, IF THERE IS A PROBLEM, THE LAMP IS REPLACED AS A COMPLETE AND VERY EXPENSIVE UNIT. MORE CAN BE FOUND HERE: HTTPS://WWW.CARCOMPLAINTS.COM/GMC/YUKON/2015/LIGHTS/TAILLIGHT_NOT_WORKING_PROPERLY.SHTML

4/9/2019

THE LED REAR BRAKE LIGHTS ARE CONSISTENTLY FAILING ON THOUSANDS OF THESE VEHICLES. DEALER TOLD ME THEY ARE ON BACK ORDER AND ARE UNAVAILABLE AS THEY CAN'T KEEP UP WITH DEMAND. WITHOUT A FIX, HOW CAN I SAFELY DRIVE THE CAR? I HAVE ONE OUT, IF THE OTHER GOES OUT, WHAT IS THE SOLUTION?

7/12/2019

DRIVING ON THE HIGHWAY THE VEHICLE WOULD NOT SHIFT GEARS CAUSING THE DRIVER TO PROCEED WELL UNDER THE POSTED SPEED LIMIT. THE DRIVER ATTEMPTED TO INCREASE SPEED SLOWLY AND THE VEHICLE HESITATED, THE ENGINE REVER BUT THE SPEED WOULD NOT INCREASE. THIS CAUSED CARS AT THE CORRECT SPEED TO VEER OUT OF THE LANE TO AVOID A CRASH. ONCE OFF THE HIGHWAY THE VEHICLE WAS HESITANT TO SHIFT GEARS AND EMITTED LOUD REVVING SOUNDS FROM THE ENGINE. PROCEEDING FROM A STOP AT A RED LIGHT THE VEHICLE HESITATED MOVEMENT CAUSING THE WHEELS TO SPIN ON THE PAVEMENT AND AGAIN CARS TO VEER QUICKLY OUT OF THE PATH.

9/25/2018

VEHICLE WAS STOPPED, PLACED IN PARK ON A HILL, CHILD IN THE CAR, VEHICLE ENGINE RUNNING AND EMERGENCY BRAKE APPLIED. THE VEHICLE BECAME UNRESPONSIVE. UNABLE TO TURN VEHICLE OFF, UNABLE TO SHIFT INTO ANY GEAR, UNABLE TO DRIVE, UNABLE TO OPEN WINDOWS, UNABLE TO OPEN REAR HATCH. ONSTAR WAS CONTACTED AND ADVISED THE VEHICLE HAD A COMPLETE ONBOARD SYSTEM FAILURE. ONSTAR WAS UNABLE TO OFFER ANY ASSISTANCE. ADVISED DRIVER TO CALL A TOW TRUCK. TOW DRIVER ADVISED TO ALLOW VEHICLE TO BE TOWED RUNNING AND IT WOULD RUN OUT OF GAS. DEALER CONFIRMED A MANUFACTURING DEFECT CAUSED THE COMPLETE ONBOARD SYSTEM FAILURE.

9/30/2018

UPON DRIVING VEHICLE WATER WAS OBSERVED TO DRIP FROM UPPER LEFT HAND DRIVERS COMPARTMENT ONTO DRIVER. THE WEATHER HAD PREVIOUSLY BEEN RAINING. ROOF FABRIC WAS SATURATED AND WATER WAS ACTIVELY FALLING. THE DEALER CONFIRMED THE ANTENNA ASSEMBLY ON THE ROOF WAS A KNOWN FAILURE MODE FOR THIS HAZARD. WATER CAN PASSIVELY MIGRATE THROUGH INTERIOR COLUMN. VEHICLE HAD NOT BEEN THROUGH ANY MECHANICAL OR AUTOMATED WASHING SYSTEM. VEHICLE HAD NOT BEEN SUBJECT TO ANY EXTERNAL CAUSE. FAILURE WAS CAUSED BY FAULTY MANUFACTURING ASSEMBLY PROCESS.

9/30/2018

WHILE DRIVING WITH THE NAVIGATION SYSTEM ACTIVELY NAVIGATING THE DESTINATION PATH, THE CENTER CONSOLE DISPLAY SCREEN TURNS TO A BLACK SCREEN WITH NO NAVIGATION FEATURES. THE CONSOLE RANDOMLY REBOOTS AND MUST RESTART. THIS FAILURE MODE CAN CAUSE EXTREMELY HAZARDOUS DRIVING CONDITIONS BY DELAYING THE DRIVERS ABILITY TO FOLLOW THE CORRECT ROUTE. THE DEALER IDENTIFIED THE CAUSE TO BE THE RADIO ASSEMBLY. RADIO REPLACED. SIMILAR SITUATION CONTINUE TO OCCUR WITH THE REPLACEMENT RADIO.

9/30/2018

WHILE DRIVING, THE CHECK ENGINE LIGHT INTERMITTENTLY FLASHES. VEHICLE RUNS EXTREMELY ROUGH, SLUGGISH AT TIMES. DEALER CHECKED VEHICLE OVER A PERIOD OF TIME AND EVENTUALLY CONFIRMED RANDOM MISFIRES. UNABLE TO FIX ISSUE. UNABLE TO DETERMINE CAUSE. VEHICLE WAS LATER CONFIRMED TO HAVE A FAULTY TRANSMISSION TRANSMISSION REPLACED BY DEALER.

9/30/2018

WHILE PARKED AND RUNNING WITH NO DRIVER IN THE VEHICLE, THE VEHICLES KEY FOB WAS LOCKED IN THE CAR BY A PASSENGER EXITING THE VEHICLE. THE PASSENGER, A CHILD, EXITED THE VEHICLE AND PUSHED THE "DOOR LOCK" BUTTON AND THEN CLOSED THE DOOR, LOCKING IT WHILE RUNNING WITH THE KEY FOB IN THE VEHICLE. NO WARNING ALERT NOISE WAS EMITTED AND THE VEHICLE DID NOT AUTOMATICALLY UNLOCK THE DOORS AS DESIGNED. THE WEATHER WAS APPROX. 80 DEGREES. THIS HAZARD IS NOT SUPPOSE TO OCCUR AND POSES A HIGH RISK OF CAUSING HARM OR DEATH TO AN UNSUSPECTING PASSENGER. THE HAZARD MITIGATION FOR THIS EVENT FAILED.

10/1/2018

THIS IS ABOUT A 2017 YUKON XL BREAK FAILING TO OPERATE THE PREVIOUS 2016 YUKON MODELS HAVE THE SAME ISSUE AND HAVE A RECALL BULLETIN NO: PIT5361B AND THE DEALER DOES NOT WANT TO ADDRESS OR ACKNOWLEDGE THE PROBLEM

12/19/2018

THIS VEHICLE BREAKS FAILED ON ME WHILE DRIVING A VERY KNOWN ISSUE ON PREVIOUS YEAR

12/20/2018

ANY VIBRATIONS OR CHANGES IN ROAD SURFACE AT SLOW SPEED OR AT HIGHWAY SPEEDS CAUSES A CHANGE IN CABIN PRESSURE, WHICH CAUSES DISCOMFORT IN EARS AS WELL AS EARS POPPING. THIS "BUFFETING ISSUE" HAS BEEN BROUGHT TO A DEALERS ATTENTION, BUT THEY SAY THAT ITS NORMAL WITH GM'S LARGER SUV'S. IT'S A DESIGN FLAW AND OR MANUFACTURING FLAW THAT GM SHOULD STEP UP AND TAKE CARE OF.

8/6/2018

WHILE DRIVING WITH THE NAVIGATION SYSTEM ACTIVELY NAVIGATING THE DESTINATION PATH, THE CENTER CONSOLE DISPLAY SCREEN TURNS TO A BLACK SCREEN WITH NO NAVIGATION FEATURES. THE CONSOLE RANDOMLY REBOOTS AND MUST RESTART. THIS FAILURE MODE CAN CAUSE EXTREMELY HAZARDOUS DRIVING CONDITIONS BY DELAYING THE DRIVERS ABILITY TO FOLLOW THE CORRECT ROUTE. THE DEALER IDENTIFIED THE CAUSE TO BE THE RADIO ASSEMBLY. RADIO REPLACED. SIMILAR SITUATION CONTINUE TO OCCUR WITH THE REPLACEMENT RADIO.

9/30/2018

TAKATA RECALL WE RECEIVED A RECALL NOTICE FOR THE AIRBAG APPROXIMATELY 1-2 YEARS AGO. WHEN I CALLED SILVEIRA, THEY HADN'T RECEIVED THE PART FROM TAKATA YET. I'VE CHECKED WITH SILVEIRA A COUPLE OF TIMES SINCE AND STILL NO REPLACEMENT PART!

11/20/2017

The drivers seat broke and front airbags did not deploy. The seat broke during rear end collision which pushed the seat back so I was no longer able to reach steering wheel or brakes to stop. Went thru on coming traffic to end up on wrong side of road in ditch. Police inspection, insurance inspections, auto repair inspection No warnings.

10/3/2022

WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DASH DISPLAYED NUMEROUS AND RANDOM ERROR MESSAGES: (WORDING MAY NOT BE EXACT) SERVICE FRONT COLLISION SYSTEM. FRONT RADAR BLOCKED. FRONT COLLISION SYSTEM UNAVAILABLE. THESE MESSAGES INDICATED A PROBLEM WITH THE FORWARD COLLISION AVOIDANCE SYSTEM. THE WEATHER ON THE PARTICULAR DAY VARIED. ERRORS OCCURRED AT VARIOUS SPEEDS. THIS HAZARD CAN CAUSE SERIOUS HARM IF THE SENSORS DETECT AN IMMINENT FORWARD CRASH IN ERROR AND APPLY THE BRAKES IN TRAFFIC. THIS DANGEROUS SITUATION IS LIKELY TO RESULT IN SERIOUS PERSONAL INJURY OR DEATH. THE ROOT CAUSE WAS DETERMINED TO BE RELATED TO AN ADDITIONAL FAILURE MODE IDENTIFIED IN THE OILY SUBSTANCE LEAKING FROM THE CONTROL BOX MOUNTED ON THE FRONT WINDSHIELD. THIS OILY SUBSTANCE WAS IDENTIFIED BY THE VEHICLE OWNER AND REPORTED TO THE DEALER.

10/1/2018

TRANSMISSION WENT OUT AT 88K MILES. MY SISTER IN LAW ALSO HAS A 2017 BOUGHT FROM ANOTHER STATE AND IT WENT OUT AT 79K MILES A WEEK AFTER MINE. PASSENGER SIDE TAIL LIGHT WORKS IF YOU PUSH ON IT THEN RANDOMLY GOES OUT (WIRING/ELECTRICAL ISSUE). OF COURSE THE DRIVERS SIDE TAIL LIGHT IS THE ONLY ONE ON RECALL. CRUISE CONTROL SET ITSELF AT OVER 100MPH AND RAPIDLY ACCELERATED UNTIL I HIT THE BRAKES. I RECEIVED A RECALL FOR THE BREAKING SYSTEM SPECIFICALLY FOR MY VIN NUMBER THAT NEEDS TO BE FIXED NOW THAT MY TRANSMISSION IS COMPLETE.

11/17/2019

THIS IS ABOUT A 2017 YUKON XL BREAK FAILING TO OPERATE THE PREVIOUS 2016 YUKON MODELS HAVE THE SAME ISSUE AND HAVE A RECALL BULLETIN NO: PIT5361B AND THE DEALER DOES NOT WANT TO ADDRESS OR ACKNOWLEDGE THE PROBLEM

12/19/2018

BRAKE PROBLEMS WHEN STARTING BRAKES LOOSE VACUUM PRESSURE STILL NO FIX AFTER RECALL. 2ND CHECK ENGINE LIGHT CAME ON AT ABOUT 36,500 MILES FUEL INJECTORS DEFECTIVE 3RD TRANSMISSION PROBLEMS VALVE BODY DEFECTIVE PAID OVER 85,000 AND THIS SUV ITS NOT WORTH IT DEFECTIVE ALL DEFECTIVES UNDER 43,000 MILES

10/2/2020

BRAKE FAILURE AFTER RECALL WAS DONE BRAKES STILL FAIL WAS DRIVING AND WAS BRAKING THE PEDAL WENT IN ALL THE WAY AND THE YUKON XL DENALI DID NOT STOP ALSO HAVE BAD FUEL INJECTORS TOOK IT TO THE DEALERSHIP AND THEY DONT KNOW WHAT FUEL INJECTORS GO ON THE SUV ALSO GM DOESNT KNOW THEY HAVE TO TAKE APART THE ENGINE TO FIND OUT WHAT FUEL INJECTORS THEY PUT ON THE ENGINE THEY WONT GIVE ME A CAR RENTAL AND DOES NOT ALL THE FUEL INJECTORS ARE ON BACK ORDER THERE IS 3. TYPES HIGH PRESSURE LOW PRESSURE AND THEY DONT KNOW THE FUEL INJECTOR THAT WAS USED I PAID OVER 90,000 WITH TAXES AND INTEREST ON THIS 2017 YUKON XL DENALI AND THEY HAVE REPLACED 3 SHOCKS, BRAKE VACUUM PUMP, BRAKE AND ROTORS THEY HAD TO REPAINT THE FEONT BUMPER REAR BUMPER HOOD AND BACK DOOR AND NOW THE FUEL INJECTORS WITH ONLY 37,500 MILES THIS SUV IS A JUNK AND NOW I BELIEVE ALL GM CARS ARE NOW JUNK

12/7/2019

MY VEHICLE TRANSMISSION WENT OUT MOTOR MOUNDS WENT OUT AND SEAT STOPPED WORKING AT CONDENSOR WENT OUT. AND A FEW OTHER THINGS. SUV IS A 2017 WE HAVE ALREADY SPENT OVER 11,000 IN 2 YEARS FIXING IT NOW THE AC IS 2400 TO GET FIXED.

1/27/2021

MY BRAKES GET HARD WHEN DRIVING IN SLOW TRAFFIC. AND STERRING WHEEL GETS STIFF WHEN PRESSED DURING TURNING CORNERS OR TURNS

8/25/2019

MY VEHICLE TRANSMISSION WENT OUT MOTOR MOUNDS WENT OUT AND SEAT STOPPED WORKING AT CONDENSOR WENT OUT. AND A FEW OTHER THINGS. SUV IS A 2017 WE HAVE ALREADY SPENT OVER 11,000 IN 2 YEARS FIXING IT NOW THE AC IS 2400 TO GET FIXED.

1/27/2021

MY BRAKES GET HARD WHEN DRIVING IN SLOW TRAFFIC. AND STERRING WHEEL GETS STIFF WHEN PRESSED DURING TURNING CORNERS OR TURNS

8/25/2019

Car is shaking when accelerating. Feels like it will cause more damage.

11/2/2021

TL* THE CONTACT OWNS A 2017 GMC YUKON XL. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED THAT THE REAR BRAKE LIGHTS STOPPED WORKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MIDLAND BUICK GMC (3205 W WALL ST, MIDLAND, TX 79701, (432) 897-0665) WHERE IT WAS DIAGNOSED THAT THE LED BRAKE SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS ADVISED TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.

10/15/2019

TL* THE CONTACT OWNS A 2017 GMC YUKON XL. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED TO ILLUMINATE INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO MARVIN K BROWN AUTO CENTER (LOCATED AT 1441 CAMINO DEL RIO S, SAN DIEGO, CA, 619-272-6867) WHERE IT WAS DIAGNOSED THAT THE BRAKE LIGHTS NEEDED TO BE REPLACED. HOWEVER, DUE TO THE COMMONALITY OF THE FAILURE, THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

10/24/2019

Adaptive cruise control system is not properly designed to recognize vehicles that are adjacent to the traveling lane and not directly in front of the vehicle. When traveling on the interstate with adaptive cruise engaged, we came around a bend in the road approaching an entrance ramp. There was a slow moving vehicle on the entrance ramp which was apparently identified by the adaptive cruise system as being in front of our vehicle in the same lane. The adaptive cruise caused our vehicle to brake violently while still in the bend in the road, which in turn caused us to swerve into the next lane where there was a car traveling adjacent, but just behind us. This was a very unexpected series of events, and could have resulted in catastrophic consequences had the adjacent car been any closer at the time. This is a major flaw in the adaptive cruise system. And it is compounded by the fact that the adaptive cruise system cannot be switched over to a manually controlled more traditional cruise system. This is a severe design flaw with the GMC Yukon. Some of this could be remedied by issuing a firmware update that allows the driver to disengage the adaptive cruise and switch to a more traditional cruise control method. But GMC has no interest in providing this update, even with multiple message board threads talking about the dangers of the adaptive cruise control.

3/7/2022

Programe

8/8/2023

UPON DRIVING VEHICLE WATER WAS OBSERVED TO DRIP FROM UPPER LEFT HAND DRIVERS COMPARTMENT ONTO DRIVER. THE WEATHER HAD PREVIOUSLY BEEN RAINING. ROOF FABRIC WAS SATURATED AND WATER WAS ACTIVELY FALLING. THE DEALER CONFIRMED THE ANTENNA ASSEMBLY ON THE ROOF WAS A KNOWN FAILURE MODE FOR THIS HAZARD. WATER CAN PASSIVELY MIGRATE THROUGH INTERIOR COLUMN. VEHICLE HAD NOT BEEN THROUGH ANY MECHANICAL OR AUTOMATED WASHING SYSTEM. VEHICLE HAD NOT BEEN SUBJECT TO ANY EXTERNAL CAUSE. FAILURE WAS CAUSED BY FAULTY MANUFACTURING ASSEMBLY PROCESS.

9/30/2018

THE VEHICLE STARTED TO PULL ALL THE WAY TO THE RIGHT SIDE WHILE DRIVING ON THE 710 FREEWAY IN LONG BEACH, A NOISE STARTED TO BE AUDIBLY HEARD WHILE I WAS DRIVING. I I CONTACTED THE EXECUTIVE OFFICES OF GENERAL MOTORS AND NOBODY COULD ASSIST ME WITH THE REPAIRING THIS VEHICLE. I WAS TOLD THERE IS NO REMEDY FOR THIS ISSUE.

1/10/2020

There is a known issue with the wiring harness that warns the driver by vibrating the driver's seat. The original wiring harness will short out causing malfunction of the safety feature. The wiring harness has been redesigned to correct the defect, yet GM has not issued a recall. The safety feature is an important factor in the operation of the vehicle and when this feature does not work property, safety is compromised.

8/3/2021

There is a known issue with the wiring harness that warns the driver by vibrating the driver's seat. The original wiring harness will short out causing malfunction of the safety feature. The wiring harness has been redesigned to correct the defect, yet GM has not issued a recall. The safety feature is an important factor in the operation of the vehicle and when this feature does not work property, safety is compromised.

8/3/2021

I was driving and all my sensors came on stating they needed service including front camera, blind spot notification, lane departure, emergency braking etc. upon parking I exited my vehicle and walked around the rear of my car to find multiple wires hanging down burned from my exhaust. I took my vehicle to an automotive repair shop and not the dealer since it was no longer under warranty. They said they had never seen anything like it. It appeared the harness that holds the sensor module/wires disconnected from the car. It appears to be held in place with some sort of industrial glue. When it failed it was hanging in front of the exhaust and melted all of them. This disabled all of these sensors. I now have to pay for a new harness and to replace all of these sensors. In researching online it appears water intrusion has caused issues in some models and caused these harnesses to fail. I’m wondering if this is the cause even though this model isn’t part of the recall.

6/22/2022

I was driving and all my sensors came on stating they needed service including front camera, blind spot notification, lane departure, emergency braking etc. upon parking I exited my vehicle and walked around the rear of my car to find multiple wires hanging down burned from my exhaust. I took my vehicle to an automotive repair shop and not the dealer since it was no longer under warranty. They said they had never seen anything like it. It appeared the harness that holds the sensor module/wires disconnected from the car. It appears to be held in place with some sort of industrial glue. When it failed it was hanging in front of the exhaust and melted all of them. This disabled all of these sensors. I now have to pay for a new harness and to replace all of these sensors. In researching online it appears water intrusion has caused issues in some models and caused these harnesses to fail. I’m wondering if this is the cause even though this model isn’t part of the recall.

6/22/2022

The contact owns a 2017 GMC Yukon XL. The contact stated that while reversing, the brake pedal became hard and unresponsive. As a result, the contact crashed into a guardrail. There were no reported injuries. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the brake assist pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified and a ticket was submitted. The contact stated the failure was related to NHTSA Campaign Number: 19V645000 ( Service Brakes, Hydraulic). The failure mileage was approximately 59,000.

9/6/2022

UNKNOWN 4 times in the past 6 months, while parking the vehicle (turning into a spot, left or right) or slowly turning to pull up to a security code box, the car completely begins to lose power in drive, and has lost power while in drive twice. The dash begins to flicker to the point that you can't decipher which error codes are showing up. Most recently, the Trailer Brake Service message was on before it died. We were not towing anything, did not have tow mode on, or anything like that. The parking sensors were on for all these instances...regardless if we were parking or not. I can't confirm if that is the issue or not. It was pretty dangerous when I was pulling into my parents driveway along a busy road when the car did this before I was completely off the road...with my 3 young children in the back 2 rows. I know the battery is new. I did have the dealer look at the brakes about a month ago, because I felt they were soft. They said they were fine. They and myself checked the reservoir for brake fluid low. Was in normal range. Starter was replaced in March time frame. I feel this is related to the factory trailering system wiring harness or something.

9/18/2022

Not sure if this is the correct raea to notify regarding this incident. I had windshield replaced by Safelite Auto Glass in Cadillc Mi.After the service the technician said he calibrated everything and all is fine. Upon my initial driving after the windshield service the vehicle engine light was flashing and the display was telling me the advanced collision and lane departure warning systems were inoperable. Additionally the vehicle would not accelerate. The vehicle could not be driven safely. I contacted Safelite in Cadillac Michigan the next morning and was initially told the warnings have nothing to do with the service they performed and they do not have to do anything to help me. The manager advised that they ran 3 scans with their equipment and all scans came out good. The manager is saying that confirms everything was OK. I see that as an admission of something being wrong since the technician ran 3 scans. Why run additional scans if all is good. What he was seeing is that the vehicle was displaying warning lights and was not running properly. That is why he kept running scans over and over. Even after 7 scans now they are still saying it's not their problem. Obviously their equipment is incapable of calibrating the new windshield to the vehicle. Additionally they have caused a problem within the engine control module by hooking up faulty electronic device. The vehicle is inoperable. Additionally Safelite knows that they are incapable of performing windshield replacement on this vehicle. The technician no more than left my driveway and I received a text from Safelite saying: "Modifications to your vehicle may cause your advanced safety systems to not function a intended" That is admission thjat Safelite knows they are incompetent in this matter. The windshield is in of the most important safety feature in a vehicle. It is unacceptable the an industry leading automotive aftermarket company is continuing to operate this way. Please look into this.

11/19/2022

I report years ago the seat belts wasn’t work, also all time I report with GMC vibrations and stops power at roads or low power to go in the freeways some times are to , and screen for gos and radio wasn’t work, this was a bad car . I take some videos but the agency try to charge me to check the car. Al of those put my person or others person in a risk because I lost the power in the middle of the road also, 2 of the seats belts are not working 1 of those is for my child, and the screen for gps can make me crazy at roads the system report construction or objects at road and I decrease the velocity in roads and the car was behind me slow or the screen jump from gps to radio or news or whatever some times the touch doesn’t work and I was lost in the roads driving around. The last thing is the vibration went I use the brakes to stop the car is shaking this was my first new car and is bad car and unsafe car

4/7/2025

Odometer Fraud. The contact purchased a 2017 GMC Yukon XL. The contact stated that upon taking the vehicle to an independent mechanic for repair, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 203,000 and at the time of the vehicle servicing, it was discovered that the mileage was 335,142 in the diagnostic report.

7/25/2025

The contact owns a 2017 GMC Yukon XL. The contact stated that the check engine warning light was illuminated. The contact stated that while idling, the vehicle started shuddering violently. The contact stated that while driving to the residence at an undisclosed speed, the vehicle stalled and failed to restart. The vehicle was pushed into a church parking lot. The contact's father used a scanner to scan the vehicle, and a DTC for engine misfire was retrieved. The contact's father replaced the spark plugs, but the failure persisted. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the engine was blown. The vehicle was then towed to another independent mechanic, where the engine was replaced. Additionally, the contact stated that upon depressing the brake pedal, the brake pedal was stiff and required to be pumped several times for the vehicle to respond as intended. The contact stated that the failure occurred while starting the vehicle and while driving at various speeds. There was no warning light illuminated. The contact stated that the brakes had been replaced annually, but the failure persisted. The contact stated that the brake pedal shuddered upon starting the vehicle. The contact received a notification for ABS from the OnStar Mobile App. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 148,246.

12/8/2025