2022 GMC Terrain Owner Complaints

Fuel pump power control module failure. Part number 13554821. On [XXX], my trip home from South Carolina to Alabama was interrupted when I stopped to get something to eat. The car would not start and I had to call AAA to tow me to Superior GMC dealership in Anniston, Al. They knew what was wrong as soon as I told them it would not start. They already replaced three fuel pump control modules that day on the same model as mine. The service department said it was a persistent problem in GMC automobile's. I am [XXX] who had confidence enough in your automobile to take a trip by myself. I could have gotten stranded far away from home. I believe that this should be a recall because this is an ongoing issue with this model. I am sure that GMC is aware of this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

10/10/2024

My GMC Terrain 2022 has stopped working 3 times for the same issue. All those times the car was tow to the dealership to get repairs. Every time that happened was the same problem, I turn on the car and immediately shuts down. It didn’t show a warning light.

10/11/2024

Fuel indicator is reporting empty when car is full, and car is switching gears or shutting off by itself in the middle of driving.

10/16/2024

My check engine light came on and I got it hooked up to get the code of P0171 - Upon checking it was different things like O2 sensor the Mass Airflow sensor, fuel pump issue etc. I have been having issues with slight hesitation during acceleration, some jerking when slowing down (not hitting the brakes). Now the check engine light was on for one day the next day it was off. I did some research and found an article that stated that GM is issuing a safety recall for 2021 and 2022 GMC terrain due to a problem with the fuel pump module failing, not enough fuel to the engine and creating stalling risk. This was from January of 2023. It also said GM notified the National Highway Traffic Safety Administration of the upcoming recall on Jan 19th 2023 and was still pending as of Feb 2023. Also stated that GM has not yet conducted actual repairs to correct the issue. My truck, I bought it brand new on Jan 20th 2022, only 23,450 miles on it. The problem literally came out of no where a week ago. The hesitation, not being able to accelerate is very dangerous when I'm on the road, I could not get the check engine light checked out professionally because the next day it was off and I was informed that they could not do a proper diagnostic if there is no light on. Obviously there is an issue with the fuel system and I really want this checked out and possibly replaced. Not to mention my gas is also going very fast now.

10/16/2024

The contact owns a 2022 GMC Terrain. The contact stated that while the vehicle was idling, there was while smoke coming from the exhaust pipe. The vehicle was taken to the dealer and was diagnosed with oil intrusion into the pistons, causing transmission failure. The contact was informed that the transmission needed to be replaced. The dealer changed the oil and advised the contact to return every two thousand miles. On a separate occasion, the contact stated that while her husband was driving at various speeds, the vehicle hesitated and jerked. There were no warning lights illuminated. The contact stated that the failure had progressively worsened. The manufacturer was not notified of the failure. The failure mileage was 18,686.

3/27/2025

The contact owns a 2022 GMC Terrain. The contact stated while driving approximately 25 MPH, the vehicle stalled, and the contact was unable to pull over to the side of the road. The contact stated that the message "Battery Critically Low" was initially displayed, and then the message "Engine and Transmission System - Schedule Service Now" was displayed. The contact was assisted by Police Officers in redirecting traffic away from the vehicle to prevent a crash. The contact stated that the tow truck driver inspected the battery and informed the contact that the battery was in good condition. The contact stated that the vehicle failed to shift to neutral(N), which required a special tow truck to tow the vehicle. The vehicle was towed to the residence and was then towed to the dealer the same day. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 18,200.

9/22/2025

OnStar module failure Its backordered across the entire country, its only reasonable to assume it's a problem. Online information I've seen is it's an issue with a lot of vehicles

2/26/2025

The contact owns a 2022 GMC Terrain. The contact stated that while operating the vehicle, the service message was displayed, and the audible turn signal became inoperable, along with the collision warning and the On-Star feature. The cause of the failure was not yet determined. The dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 22,000. The VIN was not available.

4/21/2025

The backup camera on my vehicle stopped working completely, displaying a blank screen. All other cameras and sensors continue to function normally. The dealership identified the issue as the camera having “shorted out” and is replacing it with a completely new unit. The faulty camera is currently with the dealership, and I assume it would be available for inspection upon request. It is being replaced and I will receive a bill in a few days (Wednesday March 10, 2025). The backup camera is a critical safety feature designed to prevent collisions with pedestrians, objects, and other vehicles when reversing. Without a functioning camera, visibility is significantly reduced, increasing the risk of an accident, especially in crowded parking lots or areas with low visibility. The sudden and unexplained failure of this system is a serious safety concern. Yes, the dealership confirmed the issue when I brought my vehicle in for inspection. They determined that the camera had “shorted out” and ordered a full replacement. The vehicle has been inspected by the dealership, which is handling the replacement. To my knowledge, no manufacturer representatives, police, or insurance agents have examined the issue. There were no warning lights, error messages, or other indications before the failure. The backup camera was functioning normally, then suddenly stopped working, displaying a blank screen. I have heard that Cadillac and GMC Acadia models have experienced similar backup camera issues, leading to recalls due to sudden failures. Given that my vehicle’s camera “shorted out” without warning, I believe this may be part of a broader issue affecting GM vehicles. If this is a recurring problem, it poses a serious safety risk and should be investigated further.

3/10/2025

Driving 75-80mph in the freeway when suddenly the power stopped in the middle of the road and couldn’t get it to run. Thankfully freeway exit was near was able to get the vehicle to safety. Tried to turn in on again and would turn on but die down after. Had to tow the vehicle and take it to the dealership the next day. Said it was fuel pump module defect and there’s nothing I could have done to cause it. Vehicle is less than 3 years old with good maintenance

6/16/2025

The contact owns a 2022 GMC Terrain. The contact stated that while pulling into a parking lot, the fuel light illuminated. While driving, the vehicle shut off and failed to restart. The fuel indicator indicated that there were 34 miles to empty. The contact called Roadside Assistance, who added additional fuel. The fuel indicator showed 64 miles to empty; however, the vehicle failed to restart. The vehicle was towed to the local dealer, where it was diagnosed that the fuel pump module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 43,000.

7/30/2024

The contact owns a 2022 GMC Terrain. The contact stated while driving at approximately 25 MPH, the vehicle was losing forward momentum. The contact stated that she depressed the accelerator pedal and the vehicle was still losing forward momentum. The contact stated that she was also smelling the odor of gasoline in the passenger cabin. No warning light was illuminated. The contact had taken the vehicle to a local dealer, where the dealer was unable to diagnose the failure since no codes were in the system due to no warning lights. The vehicle was not repaired. The contact stated that the failure was a reoccurring failure. The contact had researched online and related the failure to NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline), however her VIN was not part of the recall selection. The manufacturer was informed of the failure. The failure mileage was approximately 49,000.

11/14/2024

The contact owns a 2022 GMC Terrain. The contact stated while driving in a parking lot, and the brake pedal was depressed; however, the vehicle hesitated and stalled. The vehicle failed to immediately restart but restarted after waiting for 10 minutes. The vehicle was taken to the residence. The contact retrieved DTC: P129F while using a handheld scanner. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 76,670.

3/3/2025

The contact owns a 2022 GMC Terrain. The contact stated while driving in a parking lot, and the brake pedal was depressed; however, the vehicle hesitated and stalled. The vehicle failed to immediately restart but restarted after waiting for 10 minutes. The vehicle was taken to the residence. The contact retrieved DTC: P129F while using a handheld scanner. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 76,670.

3/3/2025

The contact owns a 2022 GMC Terrain. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the vehicle lost motive power. The contact stated the failure occurred while driving on a busy highway. The contact called the Emergency Services, who arrived on the scene and assisted with moving the vehicle to the shoulder of the road. The contact stated that the situation was very frightening. The vehicle was towed to the dealer, where it was diagnosed with fuel pump module failure. The contact was informed that the fuel pump module needed to be replaced. The vehicle was being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,886.

4/7/2025

The contact owns a 2022 GMC Terrain. The contact stated that while operating the vehicle, the service message was displayed, and the audible turn signal became inoperable, along with the collision warning and the On-Star feature. The cause of the failure was not yet determined. The dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 22,000. The VIN was not available.

4/21/2025

I was driving down a paved road and my side airbags deployed. The gm investigation showed my car left the road way, however I am uncertain of that. There was no crash or impact or damage to the vehicle from this incident other than the airbags deploying. There is a scrape on the passenger side due to an incident in April. That is not related to this incident.

8/18/2025

The contact owns a 2022 GMC Terrain. The contact stated while driving approximately 25 MPH, the vehicle stalled, and the contact was unable to pull over to the side of the road. The contact stated that the message "Battery Critically Low" was initially displayed, and then the message "Engine and Transmission System - Schedule Service Now" was displayed. The contact was assisted by Police Officers in redirecting traffic away from the vehicle to prevent a crash. The contact stated that the tow truck driver inspected the battery and informed the contact that the battery was in good condition. The contact stated that the vehicle failed to shift to neutral(N), which required a special tow truck to tow the vehicle. The vehicle was towed to the residence and was then towed to the dealer the same day. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 18,200.

9/22/2025

Front drivers side wheel makes a clicking/popping noise when turning to the right.

10/16/2025

Front drivers side wheel makes a clicking/popping noise when turning to the right.

10/16/2025

The contact owns a 2022 GMC Terrain. The contact stated while driving approximately 5-10 MPH, the vehicle stopped independently, and the gear shifter failed to shift to neutral(N). A dealer was contacted. The vehicle was taken to the dealer where it diagnosed and determined that the fuel pump power control module needed to be replaced. The fuel pump power control module was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 12,777.

10/17/2025